1 00:00:00,400 --> 00:00:03,520 Speaker 1: Small businesses now. They are the backbone of our country 2 00:00:03,920 --> 00:00:07,480 Speaker 1: and I know firsthand how tough it is, long hours, 3 00:00:07,560 --> 00:00:11,880 Speaker 1: constant hurdles, and too often feeling like you're in it alone. 4 00:00:12,080 --> 00:00:14,520 Speaker 1: And what I keep hearing from you is that small 5 00:00:14,560 --> 00:00:18,520 Speaker 1: business owners don't feel heard. My team and I are 6 00:00:18,520 --> 00:00:22,400 Speaker 1: paying close attention to our small business community and the 7 00:00:22,400 --> 00:00:25,759 Speaker 1: feedback that comes to us through the Mental podcast. Now, 8 00:00:25,800 --> 00:00:29,000 Speaker 1: one thing is clear. You want to hear from more 9 00:00:29,160 --> 00:00:33,040 Speaker 1: businesses beyond Sydney, from across the country, and especially those 10 00:00:33,159 --> 00:00:36,159 Speaker 1: that are doing it tough. That's why my team and 11 00:00:36,320 --> 00:00:39,480 Speaker 1: I are launching the Small Business call Out. The Small 12 00:00:39,520 --> 00:00:41,920 Speaker 1: Business call Out, which will be under the Mentor channel, 13 00:00:42,200 --> 00:00:44,960 Speaker 1: will talk to business owners all over the country every 14 00:00:45,000 --> 00:00:47,720 Speaker 1: single week, no matter where you are. We want to 15 00:00:47,720 --> 00:00:51,199 Speaker 1: hear from you. What's working, what's not working, What do 16 00:00:51,240 --> 00:00:54,200 Speaker 1: you need from the government to actually succeed? What are 17 00:00:54,200 --> 00:00:56,760 Speaker 1: the things can you enlighten us about what it's like 18 00:00:57,120 --> 00:00:59,920 Speaker 1: being in the small business community. This is your chair 19 00:01:00,040 --> 00:01:02,480 Speaker 1: has to make your voice count. We want to hear 20 00:01:02,560 --> 00:01:06,679 Speaker 1: from all industries, from those struggling, from those who feel overlooked, 21 00:01:07,000 --> 00:01:08,960 Speaker 1: or those who have something to say but haven't had 22 00:01:08,959 --> 00:01:11,440 Speaker 1: the platform to say it. I'm going to continue hosting 23 00:01:11,440 --> 00:01:14,399 Speaker 1: the Mental podcast, but the Small Business call Out will 24 00:01:14,400 --> 00:01:18,080 Speaker 1: be uploaded between episodes. So let's get into this week's 25 00:01:18,200 --> 00:01:31,399 Speaker 1: edition of the new Small Business call Out. What's the 26 00:01:31,480 --> 00:01:32,560 Speaker 1: name of your business? 27 00:01:33,000 --> 00:01:34,800 Speaker 2: Yeah, slamp all, guys, is the name of our business. 28 00:01:35,280 --> 00:01:38,120 Speaker 1: And in simple terms, what does your business do? 29 00:01:38,560 --> 00:01:42,560 Speaker 2: Yeah? So we designed a manufacturer piece of fitness equipment 30 00:01:42,680 --> 00:01:46,760 Speaker 2: that pretty much allows people that have got mobility issues 31 00:01:46,760 --> 00:01:50,000 Speaker 2: to be able to squad and do low leg exercises. 32 00:01:51,120 --> 00:01:53,200 Speaker 2: You know, it just it just helps them. So people 33 00:01:53,200 --> 00:01:55,920 Speaker 2: that have got imbalances in their ankles, hips and knees 34 00:01:56,840 --> 00:01:59,400 Speaker 2: alleviate that and lets them allow allows them to do 35 00:01:59,440 --> 00:02:01,360 Speaker 2: exercises benefit their lower legs. 36 00:02:01,840 --> 00:02:04,120 Speaker 1: And what inspired you to start your business? 37 00:02:04,560 --> 00:02:07,680 Speaker 2: Yeah? So the short story behind the whole business is 38 00:02:07,720 --> 00:02:11,160 Speaker 2: that I actually broke my ankle when I was eleven, 39 00:02:11,320 --> 00:02:15,560 Speaker 2: can't really, couldn't really squat, suffered a lot of lower 40 00:02:15,600 --> 00:02:18,560 Speaker 2: back pain because I wasn't working out my legs, so 41 00:02:18,600 --> 00:02:21,400 Speaker 2: my legs were really weak. Went to a fitness camp 42 00:02:21,720 --> 00:02:26,680 Speaker 2: in twenty and eighteen nineteen and there was only five 43 00:02:26,680 --> 00:02:30,600 Speaker 2: of us there. Everyone else could squat. I couldn't. Five 44 00:02:30,680 --> 00:02:33,480 Speaker 2: day camp and they said put some timbers undneath my feet, 45 00:02:34,280 --> 00:02:36,679 Speaker 2: which I did, and I'd seen people doing it, you 46 00:02:36,720 --> 00:02:39,480 Speaker 2: know at the gym, putting weights underneath their feet. But 47 00:02:39,520 --> 00:02:41,519 Speaker 2: when I left the camp, I was just a chippy 48 00:02:41,560 --> 00:02:44,000 Speaker 2: by trade. I said, I could probably go back to 49 00:02:44,000 --> 00:02:46,000 Speaker 2: work and just build something nice offer when people come 50 00:02:46,040 --> 00:02:49,760 Speaker 2: to the camp, they can actually stand on something built. One. 51 00:02:50,160 --> 00:02:53,359 Speaker 2: Gave it to that guy. The other two three pts 52 00:02:53,360 --> 00:02:55,520 Speaker 2: that were at the course asked for one, built them 53 00:02:55,520 --> 00:02:57,240 Speaker 2: one and they shared it. I didn't have any social 54 00:02:57,280 --> 00:02:59,840 Speaker 2: media or anything. They shared it online and it just 55 00:02:59,840 --> 00:03:03,919 Speaker 2: went viral over in America. So kind of quit my job. 56 00:03:04,120 --> 00:03:06,160 Speaker 2: So it was never small business was never really the 57 00:03:06,160 --> 00:03:09,639 Speaker 2: plan for us. Just I just I was in construction 58 00:03:10,200 --> 00:03:13,959 Speaker 2: for probably fifteen twenty years and then yeah, finally quit 59 00:03:14,000 --> 00:03:16,720 Speaker 2: my job and went into this full time, and now 60 00:03:16,760 --> 00:03:19,800 Speaker 2: we sell the product from here on the Gold Coast worldwide. 61 00:03:20,120 --> 00:03:23,280 Speaker 2: I think there's still that stigma around that, you know, 62 00:03:23,360 --> 00:03:25,400 Speaker 2: that it's so risky to go out and start your 63 00:03:25,400 --> 00:03:27,960 Speaker 2: own business and kind of give up on everything and 64 00:03:28,080 --> 00:03:30,600 Speaker 2: just start that. So I think, yeah, there'd be a 65 00:03:30,639 --> 00:03:32,840 Speaker 2: huge percentage of small businesses that are around that people 66 00:03:32,880 --> 00:03:34,600 Speaker 2: kind of like just stumble across the idea why they're 67 00:03:34,639 --> 00:03:37,160 Speaker 2: still doing their nine to five or their typical job, 68 00:03:37,800 --> 00:03:39,840 Speaker 2: and then find their passion for it. And I think 69 00:03:39,880 --> 00:03:42,040 Speaker 2: once you get started, I think I'd find it very 70 00:03:42,040 --> 00:03:43,680 Speaker 2: hard to go back to a nine to five. Now, 71 00:03:43,920 --> 00:03:45,360 Speaker 2: don't get me wrong, I would if I had to, 72 00:03:46,480 --> 00:03:49,320 Speaker 2: But you'd probably start another business or give something else 73 00:03:49,360 --> 00:03:53,880 Speaker 2: another crack. So it's definitely different. We get these stories 74 00:03:53,920 --> 00:03:57,240 Speaker 2: of people that are forty fifty sixty and just like, oh, 75 00:03:57,320 --> 00:03:59,640 Speaker 2: thank you so much, Like this this has changed my life. 76 00:03:59,640 --> 00:04:01,960 Speaker 2: I wouldn't think that something so simple want change my life. 77 00:04:02,000 --> 00:04:05,080 Speaker 2: And that's the rewarding bit for me, you know, like 78 00:04:05,360 --> 00:04:07,520 Speaker 2: as calls is to go, oh yeah, Lebron James or 79 00:04:07,840 --> 00:04:11,360 Speaker 2: whoever they are in the NFL, whatever it is, Well, 80 00:04:11,400 --> 00:04:13,200 Speaker 2: that's really cool, and we get to meet some of them. 81 00:04:13,240 --> 00:04:15,880 Speaker 2: But at the same time, it's just really rewarding to 82 00:04:15,920 --> 00:04:17,880 Speaker 2: know that someone down the street or just the everyday 83 00:04:17,920 --> 00:04:20,040 Speaker 2: person benefited by using our product. 84 00:04:20,520 --> 00:04:23,200 Speaker 1: What's the most rewarding part of being a small business owner. 85 00:04:23,960 --> 00:04:26,080 Speaker 2: Well, I think it's just the reverse of them challenges, 86 00:04:26,160 --> 00:04:29,680 Speaker 2: Like you know, you're faced with We're on a multinational 87 00:04:29,720 --> 00:04:32,120 Speaker 2: corporation that have got like people for every position, so 88 00:04:32,120 --> 00:04:33,800 Speaker 2: it's just like you've got to kind of wear every 89 00:04:33,800 --> 00:04:36,919 Speaker 2: single hat and every day there's problems. Like there's not 90 00:04:36,960 --> 00:04:40,359 Speaker 2: a day that there's not a problem, but it's super 91 00:04:40,360 --> 00:04:41,640 Speaker 2: rewarding to walk out here at the end of the 92 00:04:41,720 --> 00:04:43,080 Speaker 2: day and just go, Okay, we come up with a 93 00:04:43,120 --> 00:04:45,680 Speaker 2: solution for that, right Like as now, they like you 94 00:04:45,760 --> 00:04:48,159 Speaker 2: learn that mentality that like whatever comes your way, it 95 00:04:48,240 --> 00:04:50,960 Speaker 2: might be hard, might be really difficult, but like, no 96 00:04:51,000 --> 00:04:54,000 Speaker 2: matter what I think, as a small business entrepreneur, you 97 00:04:54,160 --> 00:04:56,599 Speaker 2: kind of just find your way through it and find 98 00:04:56,720 --> 00:04:59,080 Speaker 2: a way of dealing with it and like getting an 99 00:04:59,120 --> 00:05:02,240 Speaker 2: answer or which is really good. What I say is 100 00:05:02,240 --> 00:05:04,880 Speaker 2: that like for every problem we come across that we fix, 101 00:05:05,400 --> 00:05:07,880 Speaker 2: it's actually benefits us in the long run because we 102 00:05:08,000 --> 00:05:09,760 Speaker 2: come across it again and we know where we've got 103 00:05:09,760 --> 00:05:13,560 Speaker 2: to go or we've got to do. So that's kind 104 00:05:13,600 --> 00:05:15,200 Speaker 2: of I don't know if that answers your question one 105 00:05:15,240 --> 00:05:17,479 Speaker 2: hundred percent, but it's just like that's what I find 106 00:05:17,520 --> 00:05:20,599 Speaker 2: most rewarding. Anyways, we hit with so many challenges every 107 00:05:20,600 --> 00:05:22,320 Speaker 2: single day, but to be able to do what we 108 00:05:22,400 --> 00:05:25,520 Speaker 2: do and then think that I don't know that we're 109 00:05:25,520 --> 00:05:28,880 Speaker 2: just a husband and wife team on the Gold Coast 110 00:05:29,000 --> 00:05:32,160 Speaker 2: that have supplied you know, probably up to eighty thousand 111 00:05:32,160 --> 00:05:34,000 Speaker 2: boards now all around the world in some of the 112 00:05:34,040 --> 00:05:36,920 Speaker 2: biggest sporting clubs in the world. I don't know, it's 113 00:05:36,960 --> 00:05:38,440 Speaker 2: a pretty pretty decent achievement. 114 00:05:38,800 --> 00:05:41,039 Speaker 1: What is one thing you wish you knew before you 115 00:05:41,120 --> 00:05:42,480 Speaker 1: even started your business. 116 00:05:42,720 --> 00:05:45,960 Speaker 2: I think what everyone sees is everyone sees the good 117 00:05:45,960 --> 00:05:48,440 Speaker 2: times behind small business, You're right, but they don't see 118 00:05:48,480 --> 00:05:50,839 Speaker 2: all the stress. It's just myself and my wife that 119 00:05:51,040 --> 00:05:54,200 Speaker 2: run the business. We live it and breathe it every 120 00:05:54,240 --> 00:05:57,440 Speaker 2: single day. And then even because it is based a 121 00:05:57,440 --> 00:05:59,320 Speaker 2: lot of it's based in the US, so like we 122 00:05:59,360 --> 00:06:02,040 Speaker 2: work out nine five here, but then we go and 123 00:06:02,080 --> 00:06:06,039 Speaker 2: do a nine to five America kicks off. Then we're 124 00:06:06,040 --> 00:06:09,440 Speaker 2: in America doing what we're supposed to be doing in America. Yeah, 125 00:06:09,440 --> 00:06:11,240 Speaker 2: so there's no kind of like real switch off for us. 126 00:06:12,040 --> 00:06:14,000 Speaker 2: And I guess people don't see all that. So it's 127 00:06:14,000 --> 00:06:16,160 Speaker 2: just like, while you can be walking around the job site, 128 00:06:16,160 --> 00:06:19,200 Speaker 2: think and I should just invent this. If it was easy, 129 00:06:19,200 --> 00:06:20,599 Speaker 2: I think like a lot more people be doing it. 130 00:06:20,600 --> 00:06:23,919 Speaker 2: But it's super super hard run and running a small business. 131 00:06:24,560 --> 00:06:27,719 Speaker 2: The stress is stresses right there. I like working for myself. 132 00:06:27,720 --> 00:06:30,240 Speaker 2: But at the same time, when you're doing nine to five, 133 00:06:30,279 --> 00:06:32,760 Speaker 2: you can kind of finish your job, switch off, go home, 134 00:06:32,880 --> 00:06:35,080 Speaker 2: have time when you've got your own business, doesn't it 135 00:06:35,080 --> 00:06:37,080 Speaker 2: doesn't really work that way. 136 00:06:37,400 --> 00:06:40,239 Speaker 1: Where was your business founded and where is it located? 137 00:06:40,600 --> 00:06:43,240 Speaker 2: Yeah? Yeah, so originally I was in Sydney when I 138 00:06:43,320 --> 00:06:46,480 Speaker 2: built the very first board, but then we redicated from 139 00:06:46,480 --> 00:06:48,680 Speaker 2: Brisbane to the Gold Cut from Sydney to the Gold 140 00:06:48,680 --> 00:06:52,440 Speaker 2: Coast and then yeah, we actually manufacture everything here on 141 00:06:52,480 --> 00:06:56,120 Speaker 2: the Gold Coast, fill up shipping containers and then send it. 142 00:06:56,240 --> 00:06:59,080 Speaker 2: We're going to warehouse in Ohio. We would distribute all 143 00:06:59,480 --> 00:07:01,840 Speaker 2: of America from Ohio. So we've got a warehouse here 144 00:07:02,200 --> 00:07:05,040 Speaker 2: distributes Australia and New Zealand and kind of the rest 145 00:07:05,040 --> 00:07:09,200 Speaker 2: of the world here and then America for itself. But yeah, 146 00:07:09,279 --> 00:07:12,640 Speaker 2: everything's manufactured and putting containers and filled up from here. 147 00:07:13,600 --> 00:07:16,240 Speaker 1: What challenges have you faced as a small business owner 148 00:07:16,560 --> 00:07:18,960 Speaker 1: and how do they impact your business? Did they affect 149 00:07:18,960 --> 00:07:21,800 Speaker 1: your family members, did they affect your relationships? 150 00:07:22,040 --> 00:07:24,720 Speaker 2: Yeah? I guess when you start small business, everyone wants 151 00:07:24,760 --> 00:07:27,440 Speaker 2: to be busy, right. We start the business because we 152 00:07:27,480 --> 00:07:28,880 Speaker 2: think we're going to make money and we want to 153 00:07:28,880 --> 00:07:33,160 Speaker 2: make money to survive. The biggest, biggest thing that kind 154 00:07:33,200 --> 00:07:35,080 Speaker 2: of surprised us and shocked us is that we grew 155 00:07:35,200 --> 00:07:38,280 Speaker 2: so quick. It was kind of probably detrimental to the business. 156 00:07:39,320 --> 00:07:41,520 Speaker 2: You know. And obviously, like I said, if people go, oh, 157 00:07:41,560 --> 00:07:43,520 Speaker 2: if you get you know, five hundred sALS a day, 158 00:07:43,600 --> 00:07:45,480 Speaker 2: you'd love it, and it's like, yeah, we would. But 159 00:07:45,840 --> 00:07:47,720 Speaker 2: if you're not actually set up for that and your 160 00:07:47,720 --> 00:07:50,400 Speaker 2: business is too young in the early stages, it can 161 00:07:50,440 --> 00:07:53,080 Speaker 2: be detrimental and it can affect your business. So we 162 00:07:53,160 --> 00:07:55,679 Speaker 2: kind of you know, when we first come on board, 163 00:07:55,680 --> 00:07:57,920 Speaker 2: we started the business. In the first month, we went okay, 164 00:07:58,480 --> 00:08:01,160 Speaker 2: And the second and third month, you know, we're doing like, 165 00:08:01,640 --> 00:08:03,320 Speaker 2: I don't know, in excess of three hundred and three 166 00:08:03,360 --> 00:08:05,680 Speaker 2: hundred and fifty thousand a month, and we didn't even 167 00:08:05,720 --> 00:08:08,800 Speaker 2: have a warehouse. We're doing it on our garage out 168 00:08:08,800 --> 00:08:11,640 Speaker 2: in the front of our house, on our driveway. So 169 00:08:11,680 --> 00:08:13,640 Speaker 2: it was like we didn't have machines that we'll cut 170 00:08:13,720 --> 00:08:16,120 Speaker 2: all the timber, but my handcut. So we got to 171 00:08:16,200 --> 00:08:19,160 Speaker 2: like two thousand, just over two thousand orders behind. So 172 00:08:19,200 --> 00:08:20,960 Speaker 2: then you know, a lot a lot of pressure come 173 00:08:21,040 --> 00:08:23,160 Speaker 2: from that because then you know, people going where's my staff? 174 00:08:23,360 --> 00:08:27,080 Speaker 2: I ordered it, and again we didn't. We didn't know boxing, 175 00:08:27,120 --> 00:08:28,680 Speaker 2: we didn't know shipping, we did we didn't know any 176 00:08:28,760 --> 00:08:32,640 Speaker 2: of that stuff. So I guess when the surprise was like, 177 00:08:32,679 --> 00:08:35,480 Speaker 2: we wanted it to be so busy and grow, but 178 00:08:35,640 --> 00:08:37,200 Speaker 2: now when you look back at it, it'd be good 179 00:08:37,240 --> 00:08:39,760 Speaker 2: to we just have lots of substantial growth, you know, 180 00:08:40,080 --> 00:08:42,840 Speaker 2: that you could actually maintain and then just work towards 181 00:08:42,840 --> 00:08:45,520 Speaker 2: you know, because after that growth, we had to go 182 00:08:45,520 --> 00:08:47,400 Speaker 2: out and buy machinery, we had to have extra stuff, 183 00:08:47,400 --> 00:08:49,880 Speaker 2: we had to have extra warehouses. So we did all that, 184 00:08:49,960 --> 00:08:51,480 Speaker 2: and then as soon as you have a little bit 185 00:08:51,480 --> 00:08:54,400 Speaker 2: of down downturn, then it's just like, well what do 186 00:08:54,400 --> 00:08:56,000 Speaker 2: you do? Do you keep? Do you keep with stuff? 187 00:08:56,400 --> 00:08:57,840 Speaker 2: So it was just it was kind of that was 188 00:08:57,840 --> 00:08:59,959 Speaker 2: the biggest surprise to us, I'd say. I mean, don't 189 00:09:00,000 --> 00:09:01,840 Speaker 2: get me wrong, everyone wants to be busy, and it is. 190 00:09:01,880 --> 00:09:04,160 Speaker 2: It's a good hype, but at the same stage, if 191 00:09:04,160 --> 00:09:07,840 Speaker 2: you're not set up for it, then it can be 192 00:09:07,880 --> 00:09:11,280 Speaker 2: just as detrimental or it could theoretically make business fail. 193 00:09:11,440 --> 00:09:14,760 Speaker 2: So that'd probably be the biggest biggest lesson we've had 194 00:09:14,760 --> 00:09:16,720 Speaker 2: to them. Us is like a little bit challenging in 195 00:09:16,760 --> 00:09:19,600 Speaker 2: a way because we manufacture also, so we're not just 196 00:09:20,000 --> 00:09:24,240 Speaker 2: purely and solely e commerce important from overseas and then 197 00:09:24,320 --> 00:09:29,760 Speaker 2: on selling we manufacture. So the biggest biggest challenge for 198 00:09:29,840 --> 00:09:32,400 Speaker 2: us is has been everything in Australia in the last 199 00:09:32,559 --> 00:09:35,520 Speaker 2: since we started the business has become so expensive, like 200 00:09:35,600 --> 00:09:40,040 Speaker 2: our materials increased thirty thirty five percent. This is something 201 00:09:40,080 --> 00:09:43,280 Speaker 2: that we can't pass on to the end user, right, 202 00:09:43,400 --> 00:09:45,720 Speaker 2: So it's just like you've got to find and that's 203 00:09:45,720 --> 00:09:47,439 Speaker 2: why I said about every day you're trying to find chat. 204 00:09:47,480 --> 00:09:50,199 Speaker 2: There's new challenges, but we've got to find different ways 205 00:09:50,240 --> 00:09:53,360 Speaker 2: that we can, you know, make the business sustainable day 206 00:09:53,360 --> 00:09:55,800 Speaker 2: in day out. And I think I'll probably make it 207 00:09:55,800 --> 00:09:58,559 Speaker 2: a little bit harder on myself because I've always wanted 208 00:09:58,559 --> 00:10:02,439 Speaker 2: to keep manufacturing in a Astralia just because I think, 209 00:10:02,480 --> 00:10:04,800 Speaker 2: you know, you see that we see our careers every day, 210 00:10:05,080 --> 00:10:07,520 Speaker 2: they've got their own small business picking up our parcels. 211 00:10:07,840 --> 00:10:09,559 Speaker 2: I touched on it a little bit on our first 212 00:10:09,640 --> 00:10:12,000 Speaker 2: time we talked. But it's like our own little ecosystem, 213 00:10:12,040 --> 00:10:16,439 Speaker 2: and I think people don't realize what that ecosystem supports 214 00:10:16,480 --> 00:10:19,480 Speaker 2: further up the network, but what I do find is 215 00:10:19,520 --> 00:10:22,319 Speaker 2: that we kind of feel like the middleman. So our 216 00:10:22,360 --> 00:10:26,720 Speaker 2: supplies still they every time they get a price increases, 217 00:10:26,760 --> 00:10:29,040 Speaker 2: just gets passed on to us, right, so they're still 218 00:10:29,040 --> 00:10:32,600 Speaker 2: making their own margin, but our margin just gets chewed up, 219 00:10:32,679 --> 00:10:33,959 Speaker 2: tued up and tewed up, and you've got to find 220 00:10:34,000 --> 00:10:38,160 Speaker 2: different ways to be able to navigate that. So that's 221 00:10:38,200 --> 00:10:42,640 Speaker 2: probably one of the biggest challenges that we come across. 222 00:10:42,880 --> 00:10:46,600 Speaker 2: But yeah, I don't, Yeah it is. It's the biggest 223 00:10:46,640 --> 00:10:49,439 Speaker 2: change because our price hasn't gone up, right in four years, 224 00:10:49,559 --> 00:10:51,440 Speaker 2: So there's not many businesses that would still be around 225 00:10:51,480 --> 00:10:55,040 Speaker 2: that their price hasn't gone up in four years. But 226 00:10:55,080 --> 00:10:58,960 Speaker 2: it's only through ways that we make the product less 227 00:10:59,040 --> 00:11:02,200 Speaker 2: people want efficient or effective ways that we can do it. 228 00:11:02,240 --> 00:11:05,280 Speaker 2: That we've been able to survive. So that's the most 229 00:11:05,320 --> 00:11:07,520 Speaker 2: challenging part, i'd say being in Australia, and that's to 230 00:11:07,600 --> 00:11:11,640 Speaker 2: keep manufacturing here. The easy solution would be to take 231 00:11:11,679 --> 00:11:16,880 Speaker 2: everything overseas important from overseas, not have a warehouse, drop 232 00:11:16,920 --> 00:11:19,880 Speaker 2: shit the product. You could do that, but at the 233 00:11:19,920 --> 00:11:23,640 Speaker 2: same time it's it's not really what sits close to 234 00:11:23,679 --> 00:11:26,080 Speaker 2: my heart, So I don't know. Some people might watch 235 00:11:26,080 --> 00:11:28,760 Speaker 2: this and just say he's a little bit silly, but 236 00:11:28,800 --> 00:11:31,920 Speaker 2: it's just it's just what resonates with me. And again, 237 00:11:32,400 --> 00:11:34,800 Speaker 2: you know, we suffer a team who come on board 238 00:11:34,840 --> 00:11:36,560 Speaker 2: and team who will selling stuff for like five and 239 00:11:36,600 --> 00:11:39,360 Speaker 2: ten dollars, and yet all these people at write comments too, 240 00:11:39,440 --> 00:11:40,640 Speaker 2: so you've got to deal with that every day. But 241 00:11:40,679 --> 00:11:42,679 Speaker 2: at the same time, it's just like, well, you've just 242 00:11:42,679 --> 00:11:44,240 Speaker 2: got to stay true to your vision and that's what 243 00:11:44,320 --> 00:11:45,000 Speaker 2: our vision. 244 00:11:44,840 --> 00:11:47,040 Speaker 1: Is, and how did you overcome them. 245 00:11:47,240 --> 00:11:48,720 Speaker 2: A couple of the things we've been doing is like 246 00:11:48,760 --> 00:11:51,400 Speaker 2: we've been actually for us because we manufactured. We we 247 00:11:51,400 --> 00:11:52,920 Speaker 2: buy the raw material and then we're going to make 248 00:11:52,920 --> 00:11:54,559 Speaker 2: the board, right, so by the time we get it in, 249 00:11:54,720 --> 00:11:57,000 Speaker 2: it's probably about four to six weeks before we actually 250 00:11:57,000 --> 00:11:59,640 Speaker 2: make all the stuff to then onsell it. So we've 251 00:11:59,640 --> 00:12:01,840 Speaker 2: been talking to a couple of our supplies and lucky 252 00:12:01,920 --> 00:12:03,880 Speaker 2: we've got good relationships with them where we can have 253 00:12:05,040 --> 00:12:08,520 Speaker 2: accounts and like you know, thirty sixty day accounts, so 254 00:12:08,559 --> 00:12:10,000 Speaker 2: at least we could kind of like get the stuff in, 255 00:12:10,040 --> 00:12:12,360 Speaker 2: build it and start selling it before you know that 256 00:12:12,400 --> 00:12:14,320 Speaker 2: money goes back out of the business. Just it's just 257 00:12:14,400 --> 00:12:18,160 Speaker 2: cash flow, right, doesn't end up helping your top end margin, 258 00:12:18,240 --> 00:12:20,960 Speaker 2: but at the same time just maintains cash flow. So 259 00:12:21,000 --> 00:12:23,600 Speaker 2: that's been you know, that's been a pretty positive thing. 260 00:12:23,640 --> 00:12:26,079 Speaker 2: That's been able to help us again being able to 261 00:12:26,120 --> 00:12:29,319 Speaker 2: make it more effectively and efficiently with our CNC machine 262 00:12:29,320 --> 00:12:31,240 Speaker 2: and stuff like that. So but again you've got to 263 00:12:31,240 --> 00:12:33,000 Speaker 2: invest in new machines to be able to do that, 264 00:12:33,840 --> 00:12:36,160 Speaker 2: So it takes a year or two before you start 265 00:12:36,160 --> 00:12:40,040 Speaker 2: seeing that change. But the last thing, and the most 266 00:12:40,080 --> 00:12:42,840 Speaker 2: concerning thing is is that if it continues to go 267 00:12:43,000 --> 00:12:46,319 Speaker 2: the way it goes, then there's two options, and it 268 00:12:46,320 --> 00:12:49,400 Speaker 2: will be to you know, to not have the business anymore, 269 00:12:49,720 --> 00:12:52,600 Speaker 2: or to move the business overseas, which, like I said 270 00:12:52,600 --> 00:12:54,840 Speaker 2: to you before, is something that I don't want to do. 271 00:12:55,360 --> 00:12:59,280 Speaker 2: But at the same time, you know, it's just I 272 00:12:59,360 --> 00:13:01,360 Speaker 2: just find it's an going issue over here because you know, 273 00:13:01,840 --> 00:13:04,680 Speaker 2: wages that we have to pay, you know, are super 274 00:13:04,760 --> 00:13:08,520 Speaker 2: high compared to other places in the world. And I'll 275 00:13:08,520 --> 00:13:11,080 Speaker 2: get it because cost of living. But at the same time, 276 00:13:11,360 --> 00:13:13,640 Speaker 2: it's just like this constant squeezed and I feel like 277 00:13:13,720 --> 00:13:16,280 Speaker 2: small business is just in the middle and everyone else 278 00:13:16,360 --> 00:13:18,720 Speaker 2: is just making their margin doing what they want to do. 279 00:13:19,120 --> 00:13:20,800 Speaker 2: People come in to work, and they've got to get 280 00:13:20,800 --> 00:13:22,640 Speaker 2: paid their wages. They've got to pay their wages, and 281 00:13:22,679 --> 00:13:25,320 Speaker 2: then whatever's left in the middle is just you, you know, 282 00:13:25,360 --> 00:13:26,000 Speaker 2: and deal with it. 283 00:13:30,320 --> 00:13:32,880 Speaker 1: How confident are you in this training government's ability to 284 00:13:32,960 --> 00:13:35,560 Speaker 1: support small businesses effectively? 285 00:13:37,080 --> 00:13:39,959 Speaker 2: I got my wife in the background laughing, I should 286 00:13:39,960 --> 00:13:41,960 Speaker 2: be blake, I'll be blatant. Honestly, I'm not. Like, I 287 00:13:42,000 --> 00:13:43,560 Speaker 2: just don't think they I just don't think they get 288 00:13:43,600 --> 00:13:47,120 Speaker 2: the pictu up, to be honest, I was trying to 289 00:13:47,120 --> 00:13:49,200 Speaker 2: look up some statistics before I jumped on today. But 290 00:13:49,880 --> 00:13:51,600 Speaker 2: I have seen it in the media and I have 291 00:13:51,720 --> 00:13:54,000 Speaker 2: seen it like online. But I think the amount of 292 00:13:54,000 --> 00:13:57,320 Speaker 2: small businesses shutting each week at the moment is like phenomenal, 293 00:13:57,400 --> 00:14:01,760 Speaker 2: like it'd be so high and that's ridiculous. But at 294 00:14:01,800 --> 00:14:04,200 Speaker 2: the same time, there's no support there, Like there is 295 00:14:04,280 --> 00:14:09,400 Speaker 2: literally none. You know, we're a profitable business, but even 296 00:14:09,400 --> 00:14:12,040 Speaker 2: for us to go to a bank and to do 297 00:14:12,120 --> 00:14:16,720 Speaker 2: some lending, like the amount of loops like and everything 298 00:14:16,720 --> 00:14:21,520 Speaker 2: you have to jump through is phenomenal, Like it is crazy, 299 00:14:21,560 --> 00:14:24,960 Speaker 2: and it's just like it's nearly almost like you can't 300 00:14:25,000 --> 00:14:27,160 Speaker 2: be making one hundred or two hundred thousand dollars a year. 301 00:14:27,200 --> 00:14:28,800 Speaker 2: You've got to be making ten million for them to 302 00:14:28,840 --> 00:14:32,080 Speaker 2: lend to you or nothing. There's no in between. That's 303 00:14:32,080 --> 00:14:36,720 Speaker 2: how I feel at the moment, and it's just yeah, 304 00:14:36,880 --> 00:14:40,000 Speaker 2: I don't know, it's really deflating. So like to answer 305 00:14:40,040 --> 00:14:42,960 Speaker 2: your question zero, like I just do not think this 306 00:14:43,040 --> 00:14:46,080 Speaker 2: government is interested in helping small business. And that might 307 00:14:46,120 --> 00:14:48,760 Speaker 2: come across I don't know, you might might get a 308 00:14:48,760 --> 00:14:50,960 Speaker 2: few people that don't like that opinion. That's just me 309 00:14:51,000 --> 00:14:53,280 Speaker 2: being in the position that I am. I just can't 310 00:14:53,480 --> 00:14:56,200 Speaker 2: handle it. It just annoys me a lot. I think 311 00:14:56,200 --> 00:14:58,240 Speaker 2: they should needs to be like a lot more funding, 312 00:14:58,400 --> 00:15:01,680 Speaker 2: a lot more assistance, like government grants, Like we're manufacturing 313 00:15:02,880 --> 00:15:08,560 Speaker 2: in Australia, sending like thousands of products overseas. We should 314 00:15:08,600 --> 00:15:11,640 Speaker 2: be getting like there should be government grants like well, 315 00:15:12,240 --> 00:15:15,400 Speaker 2: we're keeping the work in Australia, like small businesses like 316 00:15:15,840 --> 00:15:18,800 Speaker 2: running like giving so many people jobs. It's employing so 317 00:15:18,840 --> 00:15:22,160 Speaker 2: many people. But we're never like you know, all these 318 00:15:22,160 --> 00:15:24,960 Speaker 2: old multinational companies and I don't know that they have 319 00:15:25,000 --> 00:15:26,760 Speaker 2: all the people in place for assistance where they know 320 00:15:26,760 --> 00:15:28,160 Speaker 2: they can go and get grants and they know they 321 00:15:28,160 --> 00:15:30,160 Speaker 2: can get this funding and they know that there's you know, 322 00:15:30,160 --> 00:15:31,920 Speaker 2: the Australian Government's going to do this for people that 323 00:15:31,920 --> 00:15:34,000 Speaker 2: are earning so much money. But it's just like a 324 00:15:34,120 --> 00:15:37,080 Speaker 2: small business, it feels like there's nothing out there for us. 325 00:15:37,240 --> 00:15:38,920 Speaker 2: Like I know there's like little bits and pieces, but 326 00:15:38,960 --> 00:15:43,520 Speaker 2: are talking about you know. Like I said, I just 327 00:15:43,520 --> 00:15:45,520 Speaker 2: get passionate about it because it's like the easy thing 328 00:15:45,560 --> 00:15:48,560 Speaker 2: for me to fly over to China, get my stuff 329 00:15:48,600 --> 00:15:51,560 Speaker 2: made in China, flight over here and sell it. But 330 00:15:51,720 --> 00:15:54,960 Speaker 2: at the same time, like we should be doing it 331 00:15:55,000 --> 00:15:57,840 Speaker 2: and keeping it here. But it's just the cost is 332 00:15:58,560 --> 00:16:01,720 Speaker 2: blown out, so like you either got to make a 333 00:16:01,720 --> 00:16:07,560 Speaker 2: decision to survive or just to stop. It's more than 334 00:16:07,560 --> 00:16:09,840 Speaker 2: obvious as I mean, there's just nothing there, you know. 335 00:16:09,880 --> 00:16:12,600 Speaker 2: And that's that's what I say. Is like when times 336 00:16:12,640 --> 00:16:16,800 Speaker 2: are good, you know, and this is they're so frustrating, 337 00:16:16,800 --> 00:16:18,440 Speaker 2: but it's just like they've got to pay yoursue, but 338 00:16:18,440 --> 00:16:19,720 Speaker 2: you've got to pay this, you've got to pay that, 339 00:16:19,720 --> 00:16:22,640 Speaker 2: like and you continue to pay all that, right, but 340 00:16:22,680 --> 00:16:25,280 Speaker 2: then at the same time when times are tough, there's 341 00:16:25,280 --> 00:16:28,000 Speaker 2: no assistance there to get you through. Like we just 342 00:16:28,000 --> 00:16:30,720 Speaker 2: had we just had a really close friends kind of 343 00:16:30,720 --> 00:16:33,480 Speaker 2: started business the same time as us, in the same 344 00:16:33,560 --> 00:16:36,840 Speaker 2: niche exploded went really really well, I lost everything. They 345 00:16:36,840 --> 00:16:39,520 Speaker 2: shut down at the end of last year and lost everything. 346 00:16:40,040 --> 00:16:43,000 Speaker 2: And it's just like it might have just been like 347 00:16:43,240 --> 00:16:45,280 Speaker 2: we're some some kind of assistance where I believe the 348 00:16:45,320 --> 00:16:48,160 Speaker 2: government should have some kind of assistance package for small 349 00:16:48,160 --> 00:16:51,160 Speaker 2: business to say, okay, like let's jump in and help 350 00:16:51,200 --> 00:16:53,200 Speaker 2: you guys and then get you through this tough period 351 00:16:53,800 --> 00:16:56,200 Speaker 2: and then you know, further down the line like this 352 00:16:56,520 --> 00:16:58,360 Speaker 2: whatever the plan is. But it was just like, okay, 353 00:16:58,360 --> 00:17:00,200 Speaker 2: we can come in and help you survive. Now we're 354 00:17:00,200 --> 00:17:01,680 Speaker 2: going to put a plan in place, and it needs 355 00:17:01,680 --> 00:17:04,119 Speaker 2: to be X, Y and z, so then however we 356 00:17:04,160 --> 00:17:06,920 Speaker 2: help you is then paid off in whatever amount of years. 357 00:17:06,960 --> 00:17:11,760 Speaker 2: But it gets you through just that hard period, just 358 00:17:11,800 --> 00:17:13,919 Speaker 2: gets you through that that little hard period that you 359 00:17:13,960 --> 00:17:17,320 Speaker 2: need because it could be the matter of a business 360 00:17:17,320 --> 00:17:20,760 Speaker 2: survivan or a business just just disappearing. And it's not 361 00:17:21,680 --> 00:17:23,600 Speaker 2: I look at my friend's business and just go, that's fine. 362 00:17:23,720 --> 00:17:27,160 Speaker 2: He had a wife, two kids, a couple of employees, 363 00:17:27,560 --> 00:17:30,240 Speaker 2: so that's five or six people that it's affected directly. 364 00:17:30,760 --> 00:17:32,159 Speaker 2: But then you look on top of that, it's just 365 00:17:32,320 --> 00:17:34,879 Speaker 2: like the courier that picked up your stuff. The people 366 00:17:34,920 --> 00:17:39,080 Speaker 2: that supplied their boxes, like that small business that no 367 00:17:39,119 --> 00:17:41,119 Speaker 2: one really ever thinks about or the government doesn't really 368 00:17:41,160 --> 00:17:43,480 Speaker 2: care about because there are any turnover two three million 369 00:17:43,480 --> 00:17:47,440 Speaker 2: dollars a year, it's not significant to them. Really supports 370 00:17:47,680 --> 00:17:51,160 Speaker 2: fifteen to twenty people, you know, and directly then five 371 00:17:51,200 --> 00:17:52,800 Speaker 2: or six people don't have a job in the stress 372 00:17:52,840 --> 00:17:56,200 Speaker 2: and everything like that. But secondly it's like the couriers 373 00:17:56,200 --> 00:17:58,520 Speaker 2: and all that. It might only be one hundred dollars, 374 00:17:58,600 --> 00:18:00,240 Speaker 2: but that's like one hundred dollars a day, that a 375 00:18:00,280 --> 00:18:02,120 Speaker 2: one hundred dollars a week that they don't have anymore, 376 00:18:02,320 --> 00:18:05,200 Speaker 2: that they've got to find somewhere else. So cooks very 377 00:18:05,280 --> 00:18:07,359 Speaker 2: very quickly, and we speak to the couriers that are 378 00:18:07,359 --> 00:18:09,879 Speaker 2: picking up, you know, and you just go from a 379 00:18:09,960 --> 00:18:11,960 Speaker 2: year year and a half ago to having full vans 380 00:18:12,320 --> 00:18:14,640 Speaker 2: and doing like two runs a day to like picking 381 00:18:14,760 --> 00:18:17,760 Speaker 2: up and some days their vans are half empty, right, 382 00:18:17,800 --> 00:18:20,199 Speaker 2: And it's just like, so who supports all that? And 383 00:18:20,240 --> 00:18:22,240 Speaker 2: it's just like, well, it's because all the small business, 384 00:18:22,560 --> 00:18:24,760 Speaker 2: all the multinational companies and the ones that are big, 385 00:18:25,080 --> 00:18:26,879 Speaker 2: they don't really care. They'll go to Australia Post and 386 00:18:26,880 --> 00:18:28,760 Speaker 2: do it will do with a straight post or whatever 387 00:18:28,800 --> 00:18:32,159 Speaker 2: courier service they do, and it's not really available to 388 00:18:31,520 --> 00:18:34,840 Speaker 2: the career that owns the run because the deal is 389 00:18:34,840 --> 00:18:36,600 Speaker 2: done in the background of oh, you'll get thirty cents 390 00:18:36,600 --> 00:18:38,879 Speaker 2: a pass or whatever. It's all the small business that 391 00:18:38,880 --> 00:18:41,000 Speaker 2: don't get to have them big deals that actually pay 392 00:18:41,440 --> 00:18:43,439 Speaker 2: two dollars or three dollars a pass or whatever it 393 00:18:43,480 --> 00:18:45,760 Speaker 2: is that that career makes. It actually makes the career money. 394 00:18:46,880 --> 00:18:49,760 Speaker 2: So I just I get frustrated that there's there is 395 00:18:49,800 --> 00:18:52,119 Speaker 2: no support and it should be you know, we do 396 00:18:52,160 --> 00:18:54,359 Speaker 2: everything for three or four years and everything's by the 397 00:18:54,400 --> 00:18:57,199 Speaker 2: book and you're paying taxes and you do everything, and 398 00:18:57,200 --> 00:18:59,199 Speaker 2: then the one time that things are tough, there's no 399 00:18:59,200 --> 00:19:01,800 Speaker 2: support that it's just like go with clothes business, you know, 400 00:19:01,840 --> 00:19:04,280 Speaker 2: because you don't have family behind you or anyone behind 401 00:19:04,280 --> 00:19:05,919 Speaker 2: you with a bit of money that can ride the 402 00:19:05,920 --> 00:19:09,960 Speaker 2: cash flow. And then your business first and foremost is 403 00:19:10,000 --> 00:19:13,359 Speaker 2: like our family, right, like we work hard and the 404 00:19:13,359 --> 00:19:15,480 Speaker 2: business is there to support our family. But then like 405 00:19:16,280 --> 00:19:18,199 Speaker 2: people that work for us, they've got families, so like 406 00:19:18,240 --> 00:19:21,080 Speaker 2: you feel pressure there because you know they've got kids. 407 00:19:21,040 --> 00:19:22,880 Speaker 2: Who's just like, well, if I just go and shut 408 00:19:22,920 --> 00:19:25,240 Speaker 2: the door tomorrow, Like, yeah, okay, I can go and 409 00:19:25,240 --> 00:19:26,960 Speaker 2: get a job on a construction site. But then what 410 00:19:27,000 --> 00:19:29,720 Speaker 2: happens to everyone else? And then it goes on to 411 00:19:29,960 --> 00:19:32,240 Speaker 2: you know, whoever else makes money like off our business, 412 00:19:32,240 --> 00:19:35,479 Speaker 2: like I said, the poorers and stuff. But you know, 413 00:19:36,320 --> 00:19:38,240 Speaker 2: the other thing becomes when you're in a small business 414 00:19:38,320 --> 00:19:40,720 Speaker 2: is like like how long do you ride it? Like, 415 00:19:42,400 --> 00:19:45,600 Speaker 2: you know, we've only been in business four years and 416 00:19:45,640 --> 00:19:47,359 Speaker 2: we had some good years and the last year and 417 00:19:47,400 --> 00:19:50,520 Speaker 2: a half's been super super tough and find ways to 418 00:19:50,520 --> 00:19:52,840 Speaker 2: make it work. But at the same time, it's it's like, well, 419 00:19:52,840 --> 00:19:54,520 Speaker 2: then you just pull the pin and it is what 420 00:19:54,560 --> 00:19:57,120 Speaker 2: it is. Or you know, if you go back two 421 00:19:57,160 --> 00:20:00,880 Speaker 2: years ago, our business would have been worth quite quite 422 00:20:00,880 --> 00:20:02,840 Speaker 2: a substantial amount of money. So it's just like, well, 423 00:20:02,880 --> 00:20:04,960 Speaker 2: then do you then try and ride through this hard 424 00:20:05,000 --> 00:20:07,679 Speaker 2: period and see it like pick back up? So I 425 00:20:07,680 --> 00:20:09,560 Speaker 2: think that's the hard thing in small business. And that's 426 00:20:09,560 --> 00:20:12,520 Speaker 2: what I said about the support from the government. When 427 00:20:12,560 --> 00:20:14,720 Speaker 2: I talk about support, I don't always just talk about 428 00:20:14,960 --> 00:20:18,520 Speaker 2: monetary value. It could be anything like advisory value, you know, 429 00:20:18,640 --> 00:20:21,920 Speaker 2: like why can't they get together and they could be 430 00:20:22,119 --> 00:20:24,159 Speaker 2: you know, a group of advisors that can come in 431 00:20:24,200 --> 00:20:26,560 Speaker 2: and look at small business and don't get me wrong, 432 00:20:26,560 --> 00:20:29,320 Speaker 2: that's on a huge scale, but somewhere where you can 433 00:20:29,359 --> 00:20:31,159 Speaker 2: reach out and you can ask people hey like, or 434 00:20:31,200 --> 00:20:33,399 Speaker 2: make it easier for lots small business to find grants 435 00:20:33,400 --> 00:20:36,719 Speaker 2: to actually suit them and make the application process easy 436 00:20:37,440 --> 00:20:40,800 Speaker 2: rather than having to go through this huge application process 437 00:20:40,800 --> 00:20:43,840 Speaker 2: and it's just like long and draining. It's just you know, 438 00:20:43,880 --> 00:20:46,120 Speaker 2: don't get me wrong, We've got a few and it's fine, 439 00:20:46,160 --> 00:20:49,240 Speaker 2: but at the same time, it should be a lot easier, 440 00:20:49,800 --> 00:20:51,680 Speaker 2: right to be able to go through and just be like, okay, cool, 441 00:20:51,880 --> 00:20:54,960 Speaker 2: Actually it really need some assistance. Now, this, this and this, 442 00:20:54,960 --> 00:20:57,080 Speaker 2: this is what we do. You know, why isn't there 443 00:20:57,080 --> 00:20:59,200 Speaker 2: a lot of small business loans? I know they say 444 00:20:59,240 --> 00:21:01,040 Speaker 2: there is. I want to ask most people in small 445 00:21:01,040 --> 00:21:04,440 Speaker 2: business how they get alone. They can't, right, I find 446 00:21:04,440 --> 00:21:07,600 Speaker 2: it very very hard to get like a property unless 447 00:21:07,920 --> 00:21:10,200 Speaker 2: you've got all this money which people are then refinance. 448 00:21:10,400 --> 00:21:13,879 Speaker 2: It's the other side of business, but super difficult. And 449 00:21:13,920 --> 00:21:15,960 Speaker 2: then what does it do just create stress of the business. 450 00:21:16,880 --> 00:21:18,520 Speaker 2: It's just a non file effect. And that's what happens 451 00:21:18,560 --> 00:21:21,880 Speaker 2: when I see people just as their business and it's sad. 452 00:21:22,440 --> 00:21:22,919 Speaker 2: It is. 453 00:21:24,680 --> 00:21:27,040 Speaker 1: If you could advisors train government on one action to 454 00:21:27,080 --> 00:21:30,880 Speaker 1: take to better support small businesses, what would it be. 455 00:21:32,000 --> 00:21:35,000 Speaker 2: I would say, obviously, grants is one thing, and that's 456 00:21:35,040 --> 00:21:37,320 Speaker 2: one side of it, but don't have it so that 457 00:21:37,560 --> 00:21:40,600 Speaker 2: it's just such a huge generalization with them, you know. 458 00:21:41,400 --> 00:21:43,720 Speaker 2: And again I know there's thousands of small businesses, but 459 00:21:43,800 --> 00:21:45,960 Speaker 2: at the same time, like just take the time to 460 00:21:46,040 --> 00:21:50,480 Speaker 2: like look into the need of that specific business. There's 461 00:21:50,520 --> 00:21:52,720 Speaker 2: no point putt in a manufacturing ground up for Queensland 462 00:21:53,160 --> 00:21:55,040 Speaker 2: and it's a two hundred and fifty thousand dollars grand, 463 00:21:55,080 --> 00:21:57,280 Speaker 2: but you've got to do ten million dollar turnover all, 464 00:21:57,520 --> 00:22:00,359 Speaker 2: twenty million dollar turnover. Well, the governm that sits in 465 00:22:00,400 --> 00:22:03,639 Speaker 2: and says that's a grand it is. But there's a 466 00:22:03,680 --> 00:22:06,320 Speaker 2: lot of small businesses don't turn over fifteen to twenty 467 00:22:06,320 --> 00:22:08,320 Speaker 2: million dollars a year that can then apply for that 468 00:22:08,800 --> 00:22:10,520 Speaker 2: all right, And then the ones that do get it, 469 00:22:11,160 --> 00:22:12,760 Speaker 2: do they need it? Do they really need it? I 470 00:22:12,800 --> 00:22:14,720 Speaker 2: don't know. Maybe they's got people that can do the 471 00:22:14,720 --> 00:22:17,920 Speaker 2: grant's really good for them and they get extra additional money. 472 00:22:17,920 --> 00:22:20,720 Speaker 2: I'm saying they'd still use it towards their business. But 473 00:22:21,160 --> 00:22:23,199 Speaker 2: I think there's that generalization. And I think when they 474 00:22:23,200 --> 00:22:26,800 Speaker 2: say small business and how the loan goes or how 475 00:22:26,840 --> 00:22:30,680 Speaker 2: the grant goes, I don't know, it's very generalized. It's 476 00:22:30,720 --> 00:22:33,480 Speaker 2: as like they should look at that specifically, like not 477 00:22:33,760 --> 00:22:38,879 Speaker 2: maybe on a case by case basis, but it just 478 00:22:38,920 --> 00:22:41,840 Speaker 2: needs to be more specified what they're going to do. 479 00:22:41,920 --> 00:22:43,439 Speaker 2: And the other thing is is like i'd say, it 480 00:22:43,480 --> 00:22:46,720 Speaker 2: doesn't always. I think a huge thing the government could 481 00:22:46,720 --> 00:22:49,960 Speaker 2: do to help small business is not always just monetary. 482 00:22:50,160 --> 00:22:53,919 Speaker 2: Could be advisory, be advisory about hey, like come in 483 00:22:53,960 --> 00:22:56,080 Speaker 2: and actually like I don't know whether there's a hotline 484 00:22:56,119 --> 00:22:58,959 Speaker 2: or there's a people seeing business. I mean the ATO 485 00:22:59,000 --> 00:23:00,399 Speaker 2: is pretty good to being able to see everything we 486 00:23:00,480 --> 00:23:04,480 Speaker 2: do anyway, but just in a way that they could go, Okay, well, 487 00:23:04,560 --> 00:23:06,719 Speaker 2: actually this this and this could actually help your business 488 00:23:07,160 --> 00:23:09,720 Speaker 2: get through this hard time. Might not be just manatory 489 00:23:10,119 --> 00:23:12,159 Speaker 2: because at the end of the day, money money is 490 00:23:12,200 --> 00:23:14,480 Speaker 2: good and cashlow can keep your business going, but at 491 00:23:14,480 --> 00:23:16,400 Speaker 2: some stage you've got to you've got to give it back, right, 492 00:23:16,480 --> 00:23:19,040 Speaker 2: So I don't say I don't just sit in magical 493 00:23:19,040 --> 00:23:20,800 Speaker 2: one and go yeah, money is money is the answer, 494 00:23:21,600 --> 00:23:23,560 Speaker 2: Like it could to help a business actually survive through 495 00:23:23,600 --> 00:23:26,120 Speaker 2: a hard time, but if there's no foreseeable future where 496 00:23:26,119 --> 00:23:27,720 Speaker 2: they could pay that back or there's no point given 497 00:23:27,760 --> 00:23:30,359 Speaker 2: them the money. And that's what I mean about maybe 498 00:23:30,359 --> 00:23:32,200 Speaker 2: something advisory or something where they could come in and 499 00:23:32,240 --> 00:23:35,679 Speaker 2: give some kind of advice on a business level. For me, 500 00:23:36,440 --> 00:23:38,920 Speaker 2: I think it's a super lonely road. So because we 501 00:23:39,359 --> 00:23:42,119 Speaker 2: do a lot of business in the US, I know, 502 00:23:42,280 --> 00:23:44,080 Speaker 2: like I wish I had more spare time and we 503 00:23:44,080 --> 00:23:47,040 Speaker 2: could start something and help people, you know, navigate that 504 00:23:47,080 --> 00:23:49,119 Speaker 2: way to the US where it could just open a 505 00:23:49,119 --> 00:23:54,040 Speaker 2: different market for them, because there's not this there's not 506 00:23:54,080 --> 00:23:56,040 Speaker 2: a space where many people talk about it, right, So 507 00:23:56,080 --> 00:23:57,920 Speaker 2: it's just like if you could do that and you 508 00:23:57,920 --> 00:24:00,359 Speaker 2: could mentor people and go, okay, it's actually really not 509 00:24:00,400 --> 00:24:02,880 Speaker 2: that daunting. You just got to X y Z. Here's 510 00:24:02,920 --> 00:24:05,000 Speaker 2: the people who have used here some contacts to use. 511 00:24:05,440 --> 00:24:06,840 Speaker 2: If the numbers work for it, you can do it 512 00:24:06,880 --> 00:24:10,280 Speaker 2: and then it opens up into the market. There's nothing 513 00:24:10,400 --> 00:24:11,639 Speaker 2: like that, And that's why I said it could be 514 00:24:11,680 --> 00:24:14,359 Speaker 2: just advisory and just have you know, a network of 515 00:24:14,640 --> 00:24:17,080 Speaker 2: maybe it's other small businesses, you know, maybe it's like 516 00:24:17,119 --> 00:24:20,359 Speaker 2: a convention two to three times a year where like 517 00:24:20,400 --> 00:24:22,560 Speaker 2: you know, the government pays for small businesses to go 518 00:24:22,600 --> 00:24:24,720 Speaker 2: there and have a two or three day convention and 519 00:24:24,760 --> 00:24:28,439 Speaker 2: everyone talks, and you know, there's certain topics around the convention. 520 00:24:28,800 --> 00:24:32,239 Speaker 2: I don't know, but we find it super rewarding when 521 00:24:32,240 --> 00:24:34,439 Speaker 2: we go and meet other entrepreneurs or other businesses and 522 00:24:34,480 --> 00:24:36,560 Speaker 2: you find out little bits and pieces of ideas they do. 523 00:24:36,680 --> 00:24:42,400 Speaker 2: But you know, it can be it can be super helpful. 524 00:24:43,000 --> 00:24:45,879 Speaker 2: Just even I'm not going off topic, but just a 525 00:24:45,920 --> 00:24:49,359 Speaker 2: small thing of like shipping. You know, no one we 526 00:24:49,440 --> 00:24:52,200 Speaker 2: had to learn all that for ourselves, you know, by 527 00:24:52,280 --> 00:24:54,520 Speaker 2: change in our box. I think it was like three 528 00:24:54,600 --> 00:24:57,879 Speaker 2: centimeters saved seventeen dollars a parcel because we'll send them 529 00:24:57,880 --> 00:25:01,760 Speaker 2: to the US now like we did twenty or thirty 530 00:25:01,760 --> 00:25:05,840 Speaker 2: thousand parcels in that time. So you're talking about like 531 00:25:06,000 --> 00:25:09,480 Speaker 2: two three, four hundred thousand dollars in a short space 532 00:25:09,520 --> 00:25:11,359 Speaker 2: of time. But there's no one there to provide that. 533 00:25:11,440 --> 00:25:13,800 Speaker 2: And that's why I said, I know, government's not going 534 00:25:13,840 --> 00:25:15,520 Speaker 2: to come in and do that. But maybe if they 535 00:25:15,520 --> 00:25:17,639 Speaker 2: had conventions where everyone got together and it was like 536 00:25:17,680 --> 00:25:21,040 Speaker 2: a you know, a three day event three times a year, 537 00:25:21,560 --> 00:25:23,120 Speaker 2: and then people got up there and there was one 538 00:25:23,119 --> 00:25:25,320 Speaker 2: about shipping or there was one about moving your business 539 00:25:25,320 --> 00:25:28,240 Speaker 2: into the US or now moving it overseas and opening 540 00:25:28,240 --> 00:25:30,680 Speaker 2: different markets. Maybe they could do that and it could 541 00:25:30,720 --> 00:25:34,400 Speaker 2: be just an educational process but funded for the small 542 00:25:34,400 --> 00:25:36,840 Speaker 2: business to be able to go there. It is a huge, 543 00:25:36,920 --> 00:25:41,040 Speaker 2: huge ecosystem that no one really takes into account how 544 00:25:41,040 --> 00:25:43,720 Speaker 2: big it is. But it's not how big it is, 545 00:25:43,760 --> 00:25:46,600 Speaker 2: it's what support it does and supports the up network. 546 00:25:48,160 --> 00:25:50,040 Speaker 2: And that's what I said, like if it dies often 547 00:25:50,160 --> 00:25:53,520 Speaker 2: and the way that it's going be so judgmental to 548 00:25:53,560 --> 00:25:56,080 Speaker 2: austral they do not understand. And like I said it 549 00:25:56,119 --> 00:25:58,000 Speaker 2: even our suppliers I speak to them, I say, like, 550 00:25:58,680 --> 00:26:01,639 Speaker 2: you don't understand. And just one example is just like 551 00:26:02,320 --> 00:26:05,399 Speaker 2: one of our suppliers, you know, we buy quite a 552 00:26:05,440 --> 00:26:09,560 Speaker 2: fair bit of product off him. He had a multi 553 00:26:09,840 --> 00:26:12,680 Speaker 2: he had a huge account and that company went broke 554 00:26:12,960 --> 00:26:15,320 Speaker 2: and that they I think it was like somewhere in 555 00:26:15,359 --> 00:26:17,320 Speaker 2: the city of half a million owed him. So he 556 00:26:17,400 --> 00:26:19,879 Speaker 2: lost out in that half a million. But because they 557 00:26:19,960 --> 00:26:21,680 Speaker 2: got such a big account, they opened up a company 558 00:26:21,720 --> 00:26:24,240 Speaker 2: again and start again and he will do business with them, 559 00:26:24,359 --> 00:26:27,399 Speaker 2: whereas with us, I just constantly pay our bill month on, 560 00:26:27,520 --> 00:26:30,879 Speaker 2: month off, month on, month off, we'rether small guy, but 561 00:26:30,880 --> 00:26:32,720 Speaker 2: we don't cause you any headaches, right, and you're still 562 00:26:32,760 --> 00:26:35,440 Speaker 2: making the same margin. Yeah, not the quantity is not there, 563 00:26:35,760 --> 00:26:37,920 Speaker 2: but he's still making the same margin, if not more. 564 00:26:38,800 --> 00:26:41,040 Speaker 2: And it's just constantly coming in week after week or 565 00:26:41,080 --> 00:26:43,720 Speaker 2: month after month. And that's what that's just asked. But 566 00:26:43,880 --> 00:26:47,200 Speaker 2: that's thousands of small business every month, month or a month. 567 00:26:47,880 --> 00:26:49,840 Speaker 2: The biggest one I think about his career is couriers 568 00:26:49,840 --> 00:26:52,840 Speaker 2: wouldn't exist without small business. And you think how many 569 00:26:52,880 --> 00:26:54,760 Speaker 2: couriers are out there, like just the little ones that 570 00:26:54,840 --> 00:26:59,080 Speaker 2: go from workplace to workplace. They've all got families, they 571 00:26:59,080 --> 00:27:00,600 Speaker 2: all need to they all need to eat, they all 572 00:27:00,640 --> 00:27:02,760 Speaker 2: need to survive, and without small business, they wouldn't have 573 00:27:02,800 --> 00:27:03,719 Speaker 2: any passes to pick up. 574 00:27:04,160 --> 00:27:06,560 Speaker 1: How is your business doing right now? 575 00:27:07,359 --> 00:27:10,440 Speaker 2: It's probably the hardst it's been. I'd say it's taking 576 00:27:10,520 --> 00:27:16,760 Speaker 2: a massive strain on myself and the wife, especially because 577 00:27:17,119 --> 00:27:19,960 Speaker 2: I think we got hit doubly hard because we're so 578 00:27:20,080 --> 00:27:22,920 Speaker 2: reliant on the US, so you know, we think it's 579 00:27:22,920 --> 00:27:26,120 Speaker 2: turbulent in Australia, but over there it's been a turbulent 580 00:27:26,880 --> 00:27:31,879 Speaker 2: last two or three years. So it's been been super 581 00:27:31,920 --> 00:27:37,400 Speaker 2: super hard. A lot of self doubt, questioning yourself every day. 582 00:27:37,760 --> 00:27:39,399 Speaker 2: Like I said to you, how far do you go? 583 00:27:39,440 --> 00:27:41,239 Speaker 2: Do you just? Do you keep going? Is it going 584 00:27:41,280 --> 00:27:42,800 Speaker 2: to turn around? Is it not going to turn around. 585 00:27:43,200 --> 00:27:45,000 Speaker 2: We're not from a business family, right, Like I said 586 00:27:45,000 --> 00:27:46,719 Speaker 2: to you, it wasn't planned, Like we kind of just 587 00:27:47,119 --> 00:27:50,160 Speaker 2: fell into this and then started it and it's been 588 00:27:50,160 --> 00:27:52,560 Speaker 2: an incredible journey. But it's just you know, sometimes you 589 00:27:52,640 --> 00:27:57,880 Speaker 2: question yourself, you know, do we keep pushing? Do we not? So, yeah, 590 00:27:57,880 --> 00:28:00,960 Speaker 2: it's business isn't great the moment. We had an all 591 00:28:01,040 --> 00:28:03,040 Speaker 2: right end of the year, so that's probably why it's 592 00:28:03,040 --> 00:28:09,040 Speaker 2: still not too bad now. February was super challenging. So 593 00:28:09,560 --> 00:28:11,960 Speaker 2: we'll just see. It would be touch and go, i'd say, 594 00:28:12,080 --> 00:28:15,879 Speaker 2: for the next probably three months and see how we 595 00:28:15,920 --> 00:28:19,240 Speaker 2: go from there. But yeah, I don't know. That's challenging, 596 00:28:20,520 --> 00:28:22,080 Speaker 2: a little bit emotional when I talk about it, but 597 00:28:22,080 --> 00:28:25,359 Speaker 2: it's just I think always just try and wake up 598 00:28:25,400 --> 00:28:27,320 Speaker 2: in the morning. It's just a new start to the day. 599 00:28:27,440 --> 00:28:30,640 Speaker 2: It's a positive start to the day. Remember that you've 600 00:28:30,640 --> 00:28:32,760 Speaker 2: got the decision to go out and do what you 601 00:28:32,880 --> 00:28:36,080 Speaker 2: love to do, and that's you know, whatever whatever business 602 00:28:36,160 --> 00:28:39,320 Speaker 2: you've got, that that's it. That's to run a successful 603 00:28:39,360 --> 00:28:41,640 Speaker 2: business and to be like for our product that helps people. 604 00:28:41,680 --> 00:28:44,000 Speaker 2: So I just I look for every product that goes 605 00:28:44,040 --> 00:28:46,120 Speaker 2: out the front door, I think that we're changing someone's 606 00:28:46,200 --> 00:28:47,920 Speaker 2: life for the better. We're out there trying to do 607 00:28:47,960 --> 00:28:52,360 Speaker 2: something positive. But as for business wise, I just, you know, 608 00:28:56,000 --> 00:28:57,600 Speaker 2: the positive part of like about it is I get 609 00:28:57,600 --> 00:28:58,760 Speaker 2: to get up in the morning and do what I 610 00:28:58,800 --> 00:29:01,680 Speaker 2: love to do. I don't like the stress of it 611 00:29:01,880 --> 00:29:06,280 Speaker 2: when it's when it's not good, but it's ten times 612 00:29:06,280 --> 00:29:08,160 Speaker 2: better than going to a job that I'll probably enjoy 613 00:29:08,240 --> 00:29:09,480 Speaker 2: every day. And I've got to get up and I've 614 00:29:09,480 --> 00:29:10,880 Speaker 2: got to go and do that stuff and don't And 615 00:29:10,920 --> 00:29:13,240 Speaker 2: there's there's still nothing wrong with doing that. People people 616 00:29:13,240 --> 00:29:16,360 Speaker 2: will do that every single day. But the business people 617 00:29:16,360 --> 00:29:18,840 Speaker 2: out there, they are struggling. I would say that. And 618 00:29:18,880 --> 00:29:21,040 Speaker 2: the other thing I would say is, you know, maybe 619 00:29:21,440 --> 00:29:23,680 Speaker 2: learn the limit of when it when it is too 620 00:29:23,720 --> 00:29:27,800 Speaker 2: much or it's you know, because that's something that whether 621 00:29:27,840 --> 00:29:29,560 Speaker 2: you want to face it or not, sometimes we've got 622 00:29:29,600 --> 00:29:33,480 Speaker 2: to face. It's a sad reality of business. But you 623 00:29:33,520 --> 00:29:37,479 Speaker 2: know what we said, if if our government got it, 624 00:29:37,520 --> 00:29:41,360 Speaker 2: got themselves together and actually helped a few people, I'm 625 00:29:41,400 --> 00:29:44,720 Speaker 2: sure would be would be talking different ways on this podcast. 626 00:29:45,960 --> 00:29:48,520 Speaker 2: It should it should be. It's crazy. It's crazy to 627 00:29:48,560 --> 00:29:51,600 Speaker 2: think that I see stuff on the news and see 628 00:29:51,600 --> 00:29:54,440 Speaker 2: how much money they throw around to other things. But 629 00:29:54,480 --> 00:29:57,080 Speaker 2: like I said, I don't think small businesses is on 630 00:29:57,160 --> 00:29:59,480 Speaker 2: their on their radar. I don't think it's an importance there. 631 00:30:00,600 --> 00:30:02,440 Speaker 1: What is the one thing you wish more people knew 632 00:30:02,440 --> 00:30:06,600 Speaker 1: about your business? Where can people find you and your business? 633 00:30:06,760 --> 00:30:07,240 Speaker 1: Let us know? 634 00:30:07,800 --> 00:30:10,360 Speaker 2: Yeah, so I guess probably the main thing I think 635 00:30:11,240 --> 00:30:13,680 Speaker 2: I wish more people knew about our business is just 636 00:30:14,800 --> 00:30:16,680 Speaker 2: what we do, is just all we try to do 637 00:30:16,720 --> 00:30:22,120 Speaker 2: is aim to help people feel better longevity, you know, 638 00:30:22,360 --> 00:30:25,480 Speaker 2: I get super I got so inspired by just getting 639 00:30:25,480 --> 00:30:27,720 Speaker 2: stories of people to say that they can walk downstairs 640 00:30:27,760 --> 00:30:32,360 Speaker 2: pain free. Now we don't advertise that we sell silverble 641 00:30:32,640 --> 00:30:35,320 Speaker 2: or the gold lining of just this is the only 642 00:30:35,360 --> 00:30:39,360 Speaker 2: way I think it's, you know, our products one hundred 643 00:30:39,360 --> 00:30:43,280 Speaker 2: and thirty dollars. I think that's a small price to 644 00:30:43,280 --> 00:30:46,320 Speaker 2: pay to give anything to go, So I'd say, don't 645 00:30:46,320 --> 00:30:48,880 Speaker 2: be so skeptical, give it a go. I think you'd 646 00:30:48,920 --> 00:30:52,400 Speaker 2: be very very surprised. So that's probably what I wish 647 00:30:52,520 --> 00:30:55,440 Speaker 2: to run you is just you know, I said, we're 648 00:30:55,440 --> 00:30:58,120 Speaker 2: in business, but we're in business to help people also, 649 00:30:59,040 --> 00:31:01,480 Speaker 2: so that's probably the biggest where you can find us 650 00:31:02,160 --> 00:31:05,200 Speaker 2: at stampor Guy on Instagram. He's a big one, stample 651 00:31:05,240 --> 00:31:09,040 Speaker 2: Guy on Facebook, and then our website is just www 652 00:31:09,280 --> 00:31:11,520 Speaker 2: dot stamporgy dot com