1 00:00:05,000 --> 00:00:07,840 Speaker 1: From The Australian. Here's what's on the front. I'm Claire Harvey. 2 00:00:07,920 --> 00:00:14,400 Speaker 1: It's Tuesday, August nineteen, twenty twenty five. Federal Court Justice 3 00:00:14,440 --> 00:00:18,360 Speaker 1: Michael Lee has slugged Quantus a whooping ninety million dollars 4 00:00:18,680 --> 00:00:23,040 Speaker 1: for unlawfully sacking eighteen hundred ground crew during the COVID pandemic. 5 00:00:23,840 --> 00:00:26,680 Speaker 1: Fifty million of that will be paid to the Transport 6 00:00:26,760 --> 00:00:31,880 Speaker 1: Workers Union and forty million to be shared by the workers. 7 00:00:33,600 --> 00:00:36,720 Speaker 1: The big wigs of economics and politics gathering Canberra today 8 00:00:36,720 --> 00:00:41,640 Speaker 1: for Jim Chalmers and Anthony Albanesi's Economic reform roundtable. You 9 00:00:41,680 --> 00:00:44,680 Speaker 1: can follow the news live all day at the Australian 10 00:00:44,760 --> 00:00:51,639 Speaker 1: dot com dot A huge cultural change is underway as 11 00:00:51,840 --> 00:00:56,240 Speaker 1: nine Entertainment tries to fix its bloky image and now 12 00:00:56,320 --> 00:01:01,240 Speaker 1: its senior female figures feeling the heat. Today, Media Diary 13 00:01:01,400 --> 00:01:06,480 Speaker 1: editor Steve Jackson on the drama inside nine's culture revamp. 14 00:01:15,800 --> 00:01:18,679 Speaker 1: Steve Jackson writes the Media Diary column in The Australian, 15 00:01:18,760 --> 00:01:21,080 Speaker 1: and this week he's broken a story about a former 16 00:01:21,120 --> 00:01:24,920 Speaker 1: senior executive at Channel nine, Amanda Patterson, who received a 17 00:01:24,920 --> 00:01:28,680 Speaker 1: big discount at a clothing store. JACKO, what's this story about? 18 00:01:29,560 --> 00:01:32,280 Speaker 2: Amanda Patterson was in charge of Ninth News operations in 19 00:01:32,360 --> 00:01:35,680 Speaker 2: Queensland for the better part of a decade. She became 20 00:01:35,720 --> 00:01:39,400 Speaker 2: a big story last year when she was unceremoniously sacked 21 00:01:39,600 --> 00:01:43,319 Speaker 2: via a zoom call by the network's new head of 22 00:01:43,319 --> 00:01:45,840 Speaker 2: News and Current Affairs, Fiona Dear. That led to her 23 00:01:45,920 --> 00:01:49,600 Speaker 2: suing the company for an unlawful dismissal. She received a 24 00:01:49,600 --> 00:01:53,360 Speaker 2: big payout we understand confidential payout in February this year. 25 00:01:53,920 --> 00:01:56,520 Speaker 2: Fast forward a few months and she's out having a 26 00:01:56,600 --> 00:01:59,400 Speaker 2: lunch in inner city Brisbane with a couple of girlfriends 27 00:02:00,040 --> 00:02:01,920 Speaker 2: and they decide let's go do a little bit of 28 00:02:01,960 --> 00:02:05,760 Speaker 2: clothes shopping. Amanda apparently had a suit she wanted to return. 29 00:02:06,520 --> 00:02:09,480 Speaker 2: They've gone to quite a high end boutique, Colors and 30 00:02:09,520 --> 00:02:12,760 Speaker 2: Patty on James Street in Brisbane, and Amanda's picked up 31 00:02:12,800 --> 00:02:15,840 Speaker 2: four thousand dollars worth of clothes, a red velvet suit 32 00:02:16,120 --> 00:02:19,040 Speaker 2: and a couple of jackets. And all this is by 33 00:02:19,080 --> 00:02:21,839 Speaker 2: the by its find just you know, three women out 34 00:02:21,919 --> 00:02:24,240 Speaker 2: doing a little bit of shopping. But when she's gone 35 00:02:24,240 --> 00:02:27,600 Speaker 2: to pay for it, there's been something of an incident. Now, 36 00:02:28,280 --> 00:02:31,520 Speaker 2: there are a few different versions of what happened. Some 37 00:02:31,560 --> 00:02:36,160 Speaker 2: people say that Amanda requested a Channel nine discount worth 38 00:02:36,639 --> 00:02:40,120 Speaker 2: fifty percent, so a markdown of two thousand dollars. 39 00:02:42,960 --> 00:02:45,920 Speaker 1: And this is designed for people who are on air, 40 00:02:46,080 --> 00:02:48,680 Speaker 1: because it's an amazing way to promote your clothing, right. 41 00:02:49,520 --> 00:02:52,080 Speaker 2: The idea is that their dresses or the garments are 42 00:02:52,120 --> 00:02:55,240 Speaker 2: seat on air or on a TV star social media, 43 00:02:55,320 --> 00:02:58,520 Speaker 2: and it's effectively a very cheap ad for them. So 44 00:02:58,560 --> 00:03:04,080 Speaker 2: there's some suggestions she requests a Channel nine discount. Of course, Patterson, 45 00:03:04,400 --> 00:03:07,520 Speaker 2: she tells me that she was simply offered, that she'd 46 00:03:07,560 --> 00:03:10,600 Speaker 2: gone in, and that the sales assistant had said, hey, 47 00:03:10,960 --> 00:03:13,400 Speaker 2: weren't you at a fashion show a year ago sitting 48 00:03:13,440 --> 00:03:17,320 Speaker 2: on a nine table? I recognize you. Would you like 49 00:03:17,400 --> 00:03:22,120 Speaker 2: the Channel nine discount two thousand dollars off? Now this 50 00:03:22,280 --> 00:03:26,040 Speaker 2: interaction has gotten back to Channel nine and they're not happy. 51 00:03:26,160 --> 00:03:30,280 Speaker 2: Obviously they've parted ways in acrimonious circumstances with Patterson, and 52 00:03:30,320 --> 00:03:32,080 Speaker 2: they've gotten in touch with her and said, hey, you 53 00:03:32,120 --> 00:03:35,120 Speaker 2: can't go around pretending you still work for us, or 54 00:03:35,120 --> 00:03:38,160 Speaker 2: claiming you still work for us. Patterson says she never 55 00:03:38,200 --> 00:03:42,560 Speaker 2: claims she did. What's undeniable is that she knowingly accepted 56 00:03:43,080 --> 00:03:46,320 Speaker 2: a discount that was reserved for Channel nine staff. So 57 00:03:47,160 --> 00:03:50,760 Speaker 2: it's whether she has been letting people think that she 58 00:03:50,840 --> 00:03:53,800 Speaker 2: still works at the network, or, according to some people, 59 00:03:53,840 --> 00:03:56,840 Speaker 2: even allowing or wanting people to think that she's still 60 00:03:56,960 --> 00:03:59,160 Speaker 2: some sort of media powerbroker for the network. 61 00:04:00,400 --> 00:04:01,920 Speaker 1: Did she repay the money in the end? 62 00:04:02,960 --> 00:04:05,360 Speaker 2: My understanding is no, she hasn't repaid the money, but 63 00:04:05,440 --> 00:04:11,560 Speaker 2: nor has anyone actually requested her to repay the money. 64 00:04:13,120 --> 00:04:16,520 Speaker 1: There's another senior nine entertainment figure who's been featuring in 65 00:04:16,560 --> 00:04:20,000 Speaker 1: your column. This is Amy McCarthy, the executive producer of 66 00:04:20,040 --> 00:04:24,279 Speaker 1: A current affair, famous for very elbows out journalism. Akka 67 00:04:24,440 --> 00:04:27,720 Speaker 1: is a show which takes no prisoners. It's very aggressive. 68 00:04:28,040 --> 00:04:30,479 Speaker 1: It delivers great results often for its viewers and for 69 00:04:30,560 --> 00:04:32,240 Speaker 1: the talent who it has in its stories. 70 00:04:33,080 --> 00:04:34,320 Speaker 2: Do you have any comment you'd like to make? 71 00:04:34,440 --> 00:04:36,200 Speaker 1: Do you think you should be allowed to continue working 72 00:04:36,200 --> 00:04:39,160 Speaker 1: in childcare? You've been living in this property while Margie's 73 00:04:39,160 --> 00:04:41,360 Speaker 1: been trying to sell it to pay for Philip's age care. 74 00:04:41,520 --> 00:04:43,280 Speaker 1: How about you sue? What name we're using today? Who 75 00:04:43,320 --> 00:04:43,920 Speaker 1: is it today? Sir? 76 00:04:44,160 --> 00:04:45,800 Speaker 2: I can't keep up with all of these names. 77 00:04:47,440 --> 00:04:48,960 Speaker 1: What's the story? About Amy McCarthy. 78 00:04:49,680 --> 00:04:53,400 Speaker 2: Well, it's quite interesting Amy McCarthy. She's been in the 79 00:04:53,440 --> 00:04:56,560 Speaker 2: current affair running the show for the past better part 80 00:04:56,600 --> 00:04:59,560 Speaker 2: of a year now, so she went along to the logis. 81 00:05:00,160 --> 00:05:02,480 Speaker 2: Now she's decided to do something that I think most 82 00:05:02,520 --> 00:05:05,919 Speaker 2: people now appreciate isn't a great idea, and that's going 83 00:05:05,960 --> 00:05:09,159 Speaker 2: to a work event and juggling it with social media, 84 00:05:09,720 --> 00:05:13,359 Speaker 2: never a great formula for success. She's at the logis 85 00:05:13,440 --> 00:05:16,360 Speaker 2: and she's posting about how you know she's going to 86 00:05:16,400 --> 00:05:19,880 Speaker 2: get drunk, and she's letting her hair down and updating 87 00:05:19,880 --> 00:05:23,000 Speaker 2: it to say lucky her phone died because all the 88 00:05:23,040 --> 00:05:28,840 Speaker 2: incriminating evidence from the supposedly big night hadn't been detailed. Unfortunately, 89 00:05:28,880 --> 00:05:30,599 Speaker 2: one part of it had been, and that was a 90 00:05:30,640 --> 00:05:34,279 Speaker 2: photo she'd taken of Jimmy Barnes performing on stage with 91 00:05:34,360 --> 00:05:38,240 Speaker 2: the message deserves a spot on the grid hashtag would 92 00:05:38,320 --> 00:05:41,800 Speaker 2: still do him. Obviously, this was something that was a joke, 93 00:05:41,880 --> 00:05:44,960 Speaker 2: you'd imagine, but it's been shared throughout the office and 94 00:05:45,040 --> 00:05:47,400 Speaker 2: the network. By the time I was made aware of it, 95 00:05:47,440 --> 00:05:49,560 Speaker 2: I think it had done the rounds of pretty much 96 00:05:49,640 --> 00:05:53,040 Speaker 2: every newsroom in the network in the country, and the 97 00:05:53,040 --> 00:05:57,400 Speaker 2: issue at stake was he's a female boss posting messages 98 00:05:57,400 --> 00:06:00,440 Speaker 2: about Jimmy Barnes. If a male boss had made similar 99 00:06:00,440 --> 00:06:04,400 Speaker 2: comments about someone like Marsha Heinz or Delta Goodroom, how 100 00:06:04,400 --> 00:06:08,200 Speaker 2: would that have been received. So the issue Nine had 101 00:06:08,200 --> 00:06:11,200 Speaker 2: to deal with as a result of this is they've 102 00:06:11,240 --> 00:06:15,279 Speaker 2: made a very strong stance on cultural reform at the network. 103 00:06:15,320 --> 00:06:18,800 Speaker 2: They want to modernize it, ensure that everyone works in 104 00:06:18,839 --> 00:06:22,400 Speaker 2: a respectful environment which has to be admired and one 105 00:06:22,480 --> 00:06:24,880 Speaker 2: rule for some one rule for another. That's not going 106 00:06:24,920 --> 00:06:27,640 Speaker 2: to wash with their staff. So something that has been 107 00:06:27,680 --> 00:06:30,599 Speaker 2: talked about a lot within Nine and a lot of 108 00:06:30,680 --> 00:06:34,520 Speaker 2: questions raised about the appropriateness of making these comments, whether 109 00:06:34,560 --> 00:06:35,520 Speaker 2: they're a joke or not. 110 00:06:36,160 --> 00:06:39,000 Speaker 1: The context of this is Nine Entertainment has two point 111 00:06:39,000 --> 00:06:42,040 Speaker 1: six billion dollars in revenue parandum. It's an absolutely massive 112 00:06:42,120 --> 00:06:45,880 Speaker 1: organization which owns the Nine network, television station, the stand 113 00:06:45,960 --> 00:06:49,599 Speaker 1: streaming platform and print mastheads including the Sydney Morning Herald 114 00:06:49,640 --> 00:06:53,440 Speaker 1: and the Age. It's a huge employer in Australian media, 115 00:06:53,520 --> 00:06:56,200 Speaker 1: but profit is down thirty percent to one hundred and 116 00:06:56,240 --> 00:06:59,360 Speaker 1: eighty nine million dollars at the last annual report and 117 00:06:59,800 --> 00:07:02,640 Speaker 1: it's had to go through a huge cultural change since 118 00:07:02,720 --> 00:07:05,960 Speaker 1: the highlight our audience would remember of former chairman Peter 119 00:07:06,040 --> 00:07:09,479 Speaker 1: Castello knocking to the ground the Australians reporter Liam Mendez 120 00:07:09,480 --> 00:07:12,840 Speaker 1: when he tried to ask Peter Costello about cultural issues 121 00:07:12,840 --> 00:07:20,800 Speaker 1: at the network. You've just assaulted me, You've just pushed me. 122 00:07:22,480 --> 00:07:28,240 Speaker 1: It's all on camera, mister Cassello. They commissioned to report 123 00:07:28,240 --> 00:07:30,520 Speaker 1: about what was going on internally at the company, which 124 00:07:30,560 --> 00:07:33,080 Speaker 1: said that female staff felt that they weren't listened to, 125 00:07:33,240 --> 00:07:36,080 Speaker 1: that there was a culture of bullying. Now they've got 126 00:07:36,160 --> 00:07:40,240 Speaker 1: senior female executives who are allegedly behaving in the ways 127 00:07:40,240 --> 00:07:43,680 Speaker 1: that maybe male executives behaved in the past. It's a 128 00:07:43,720 --> 00:07:45,080 Speaker 1: tricky spot for nine, isn't. 129 00:07:44,880 --> 00:07:47,480 Speaker 2: It It is? I think once you go down that 130 00:07:47,600 --> 00:07:51,480 Speaker 2: rabbit hole of going we're taking this politically correct line 131 00:07:51,760 --> 00:07:55,920 Speaker 2: zero tolerance on comments of this nature. Be they jokes, 132 00:07:56,320 --> 00:08:00,400 Speaker 2: be they serious with the current chief executive. If Matt 133 00:08:00,440 --> 00:08:03,360 Speaker 2: Stanton basically has said zero tolerance, we're just not going 134 00:08:03,360 --> 00:08:05,760 Speaker 2: to have any of this. And if there's zero tolerance, 135 00:08:06,160 --> 00:08:09,080 Speaker 2: everyone knows the rules and there'll be no problems. But 136 00:08:09,120 --> 00:08:12,400 Speaker 2: once you go down that path, there's very little wiggle 137 00:08:12,480 --> 00:08:15,520 Speaker 2: rooms So what it means is, I suppose the jocular 138 00:08:15,560 --> 00:08:18,880 Speaker 2: era journalists are quite famous for having gallows humor in 139 00:08:18,920 --> 00:08:22,920 Speaker 2: their newsroom. Those days are gone. It's a very corporate atmosphere, 140 00:08:23,360 --> 00:08:27,040 Speaker 2: so I have to say credit to them. If you're 141 00:08:27,040 --> 00:08:28,680 Speaker 2: going to apply the rule to some people, it's going 142 00:08:28,720 --> 00:08:29,440 Speaker 2: to apply. 143 00:08:29,200 --> 00:08:33,520 Speaker 1: To everyone coming up. How do you fix a culture 144 00:08:33,679 --> 00:08:43,760 Speaker 1: like Nines? It's a huge ship to turn around the 145 00:08:43,800 --> 00:08:46,760 Speaker 1: culture of an organization like that, isn't it? Because Nine 146 00:08:46,880 --> 00:08:50,080 Speaker 1: was famous under the ownership of the Packer family for 147 00:08:50,160 --> 00:08:54,719 Speaker 1: being not only extremely successful and a place where you 148 00:08:54,800 --> 00:08:57,360 Speaker 1: might say that standards in the workplace were a little 149 00:08:57,360 --> 00:08:59,400 Speaker 1: more loose than in other places. That was drinking on 150 00:08:59,440 --> 00:09:03,160 Speaker 1: the premise. There were huge parties, There were lavish gifts 151 00:09:03,160 --> 00:09:07,120 Speaker 1: from the employers to all the staff, immense marketing campaigns 152 00:09:07,120 --> 00:09:10,200 Speaker 1: where we take over Bronte Beach and spend three days 153 00:09:10,200 --> 00:09:21,439 Speaker 1: shooting an ad campaign. How do the new managers of Nine, 154 00:09:21,480 --> 00:09:23,240 Speaker 1: who have got to run at like a twenty first 155 00:09:23,240 --> 00:09:27,400 Speaker 1: century company, tone down that culture of excess? 156 00:09:28,760 --> 00:09:31,839 Speaker 2: The largest there has been a topic of legend for decades. 157 00:09:32,080 --> 00:09:34,520 Speaker 2: I mean, we're talking about a TV network that famously 158 00:09:34,600 --> 00:09:37,720 Speaker 2: had a wet bar up on the executive level that 159 00:09:37,840 --> 00:09:40,040 Speaker 2: all staff were invited to on a Friday night. Now, 160 00:09:40,160 --> 00:09:43,440 Speaker 2: the theory behind that was put on drinks for all 161 00:09:43,520 --> 00:09:46,240 Speaker 2: your journals and execs on a Friday night, and they 162 00:09:46,240 --> 00:09:48,880 Speaker 2: effectively do hours of free over time because they come 163 00:09:48,960 --> 00:09:51,760 Speaker 2: up and they're talking about, oh, what story I should 164 00:09:51,760 --> 00:09:54,440 Speaker 2: do and the idea was the bonding session. But really 165 00:09:54,480 --> 00:09:57,600 Speaker 2: there for the price of a few drinks each spending 166 00:09:57,640 --> 00:10:00,360 Speaker 2: hours extra. I think those days of go on for 167 00:10:00,400 --> 00:10:03,480 Speaker 2: every enterprise you know, be there, a banker and accountancy firm, 168 00:10:03,840 --> 00:10:07,120 Speaker 2: and it is a massive cultural shift. It's part of 169 00:10:07,160 --> 00:10:11,160 Speaker 2: the process of audiences expecting a higher level of professionalism. 170 00:10:11,440 --> 00:10:15,199 Speaker 2: But even the industry is itself being more professional and 171 00:10:15,679 --> 00:10:18,440 Speaker 2: we're seeing this within nine going all right, well, this 172 00:10:18,600 --> 00:10:21,880 Speaker 2: is what our shareholders expect, it's what our audiences expect. 173 00:10:22,360 --> 00:10:26,720 Speaker 2: There is a responsibility on us to have impeccable behavior 174 00:10:26,760 --> 00:10:30,280 Speaker 2: standards because we expect them from the people we report on. 175 00:10:30,360 --> 00:10:33,040 Speaker 2: As you say, with the current affair, something dodgy happens 176 00:10:33,080 --> 00:10:35,160 Speaker 2: in a workplace there at the front with cameras, How 177 00:10:35,200 --> 00:10:37,320 Speaker 2: doare you do this? How do you think you were 178 00:10:37,320 --> 00:10:40,559 Speaker 2: going to get away with this? Pushing cameras in people's faces, 179 00:10:40,559 --> 00:10:43,199 Speaker 2: So if they're going to give it out, they've got 180 00:10:43,200 --> 00:10:44,680 Speaker 2: to take it back if they do the wrong thing, 181 00:10:45,320 --> 00:10:47,439 Speaker 2: and in all cases better just not to do the 182 00:10:47,480 --> 00:10:50,320 Speaker 2: wrong thing. But as we've seen it, it is a 183 00:10:50,360 --> 00:10:53,320 Speaker 2: gradual process. You can't just be the fun police and 184 00:10:53,640 --> 00:10:56,360 Speaker 2: come in overnight and expect everyone to be straight e 185 00:10:56,520 --> 00:10:59,800 Speaker 2: one eighty serious all the time. It's about finding that 186 00:11:00,559 --> 00:11:04,640 Speaker 2: between what is appropriate bander in the workplace, more importantly, 187 00:11:05,120 --> 00:11:07,720 Speaker 2: what's appropriate to put on social media, because that's the 188 00:11:07,760 --> 00:11:10,200 Speaker 2: real defining thing here. You can have a joke with 189 00:11:10,280 --> 00:11:12,959 Speaker 2: someone at the table next to you, obviously, but making 190 00:11:13,000 --> 00:11:15,680 Speaker 2: these sort of comments publicly when you're known as a 191 00:11:15,720 --> 00:11:19,040 Speaker 2: news boss and you are a representative of that organization, 192 00:11:19,559 --> 00:11:21,680 Speaker 2: that's a very different question. And we saw that again 193 00:11:21,720 --> 00:11:24,200 Speaker 2: this week with an email that was sent into a 194 00:11:24,200 --> 00:11:27,320 Speaker 2: Current Affair asking could the host of a Current Affair, 195 00:11:27,400 --> 00:11:31,160 Speaker 2: Alison Langdon, refer to police officers as such rather than 196 00:11:31,200 --> 00:11:34,520 Speaker 2: calling them cops. The response they received was an email 197 00:11:34,559 --> 00:11:37,200 Speaker 2: back from the Generica carent Affair account telling them not 198 00:11:37,280 --> 00:11:39,640 Speaker 2: to be a n ark. So, you know, just in 199 00:11:39,679 --> 00:11:43,040 Speaker 2: this day and age again zero tolerance, there's not much 200 00:11:43,040 --> 00:11:44,160 Speaker 2: wiggle room anymore. 201 00:11:46,520 --> 00:11:49,440 Speaker 1: But is there a risk that as media organizations kind 202 00:11:49,480 --> 00:11:52,240 Speaker 1: of corporatize that they lose the magic. You know, do 203 00:11:52,280 --> 00:11:54,960 Speaker 1: you end up crushing the magic of stars like say 204 00:11:55,120 --> 00:11:58,560 Speaker 1: Karl Steffanovic, who said this year's logis he wish they 205 00:11:58,559 --> 00:12:00,920 Speaker 1: were a little bit more fun. He's beloved by the 206 00:12:00,960 --> 00:12:03,960 Speaker 1: audience because he's cheeky and quirky and different and a 207 00:12:03,960 --> 00:12:06,640 Speaker 1: little bit edgy. Is there a risk there of making 208 00:12:06,640 --> 00:12:07,240 Speaker 1: it too bland? 209 00:12:07,720 --> 00:12:11,160 Speaker 2: Oh definitely. And Carl's a great example because at the 210 00:12:11,240 --> 00:12:13,600 Speaker 2: end of the day, we're humans and the news is here, 211 00:12:13,800 --> 00:12:16,720 Speaker 2: as we all know, it's to inform, but importantly it's 212 00:12:16,760 --> 00:12:19,240 Speaker 2: here to entertain as well, So you can't take out 213 00:12:19,280 --> 00:12:21,840 Speaker 2: that cheeky edge. I mean, that's why Carl's successful. It's 214 00:12:21,840 --> 00:12:23,960 Speaker 2: why it's on three million dollars a year. Let's face 215 00:12:24,000 --> 00:12:27,200 Speaker 2: it is because he's having fun and people see that 216 00:12:27,280 --> 00:12:29,160 Speaker 2: and they have fun listening to him. So you don't 217 00:12:29,160 --> 00:12:31,079 Speaker 2: want to make it boring, you don't want to make 218 00:12:31,080 --> 00:12:34,240 Speaker 2: it bland. And these shows are still big money spinners. 219 00:12:34,600 --> 00:12:38,400 Speaker 2: Current a Fair is the highest rating national news and 220 00:12:38,480 --> 00:12:41,880 Speaker 2: public affairs program every night of the week. Still, Karl 221 00:12:41,960 --> 00:12:44,040 Speaker 2: does a great job on the Today Show, and he's 222 00:12:44,080 --> 00:12:45,960 Speaker 2: responsible the reason he gets paid so much as he 223 00:12:46,000 --> 00:12:49,040 Speaker 2: brings and advertisers because people like him. It's a real 224 00:12:49,480 --> 00:12:52,240 Speaker 2: balancing act that nine have to perform here to see 225 00:12:52,760 --> 00:12:55,520 Speaker 2: how much is fun, how serious do we have to 226 00:12:55,559 --> 00:12:58,600 Speaker 2: be and what do we expect from our staff? And 227 00:12:58,640 --> 00:13:01,400 Speaker 2: there will be slip ups plus people also human. You know, 228 00:13:01,880 --> 00:13:04,160 Speaker 2: if we lived in a world where no one had 229 00:13:04,160 --> 00:13:08,280 Speaker 2: a few drinks and accidentally sent a message or posted 230 00:13:08,320 --> 00:13:11,480 Speaker 2: something they later regretted, I mean, would all be doing well. 231 00:13:11,480 --> 00:13:13,320 Speaker 2: But unfortunately that's not the world we live in. 232 00:13:14,400 --> 00:13:17,880 Speaker 1: Steve Jackson's media diary is unmissible. You can read it 233 00:13:17,960 --> 00:13:20,640 Speaker 1: right now at the Australian dot com dot au