1 00:00:00,240 --> 00:00:03,160 Speaker 1: This is the Fitsy and Whipper with Kate Richie podcast. 2 00:00:03,400 --> 00:00:06,800 Speaker 2: Absolutely love this. I love this topic. Right, so you've 3 00:00:06,800 --> 00:00:08,760 Speaker 2: got a friend or you know someone in your life. 4 00:00:09,360 --> 00:00:15,360 Speaker 2: I absolutely adore when I see people go into their 5 00:00:15,480 --> 00:00:18,440 Speaker 2: work mode, right so, you can have a conversation with 6 00:00:18,520 --> 00:00:21,840 Speaker 2: someone and then their phone may ring and then all 7 00:00:21,840 --> 00:00:24,360 Speaker 2: of a sudden they pick it up and they instantly 8 00:00:24,520 --> 00:00:25,959 Speaker 2: transform into all. 9 00:00:26,840 --> 00:00:27,640 Speaker 3: A different voice. 10 00:00:28,840 --> 00:00:29,600 Speaker 4: I love it. 11 00:00:29,680 --> 00:00:33,400 Speaker 2: So yesterday I was walking around Redfern and there was 12 00:00:33,440 --> 00:00:36,479 Speaker 2: a guy that just got off the train and he 13 00:00:36,640 --> 00:00:38,840 Speaker 2: was talking to a mate and they were talking about 14 00:00:38,880 --> 00:00:40,559 Speaker 2: what they were doing this weekend, and I was like, 15 00:00:41,159 --> 00:00:42,920 Speaker 2: just go down the path, we should do this. And 16 00:00:42,960 --> 00:00:45,840 Speaker 2: then his phone rang and I'm not joking. He picked 17 00:00:45,880 --> 00:00:49,159 Speaker 2: up his phone and goes hello, and he goes, okay. 18 00:00:48,800 --> 00:00:49,120 Speaker 4: All right. 19 00:00:49,159 --> 00:00:50,959 Speaker 1: I want you to take a deep breath, and this 20 00:00:51,000 --> 00:00:52,040 Speaker 1: is what I want you to do. 21 00:00:52,560 --> 00:00:54,880 Speaker 2: I want you to visualize what you're going to say 22 00:00:54,920 --> 00:00:57,200 Speaker 2: to the client, and then I want you to visualize 23 00:00:57,240 --> 00:01:01,120 Speaker 2: what the client's going to say back to you. 24 00:01:00,840 --> 00:01:03,040 Speaker 4: You know who do it does it really well? Real 25 00:01:03,120 --> 00:01:03,840 Speaker 4: estate agents? 26 00:01:04,160 --> 00:01:06,199 Speaker 5: Now they could be your best mate for twenty years 27 00:01:06,200 --> 00:01:08,800 Speaker 5: and you're having a chat about ridiculous topics, and. 28 00:01:08,760 --> 00:01:12,240 Speaker 4: Then you say, how's the market looking well? Interesting? 29 00:01:12,280 --> 00:01:14,760 Speaker 5: Mate, to see the growth in certain suburbs the area. 30 00:01:14,880 --> 00:01:17,800 Speaker 5: Inflation certainly keeping it down slightly, but you can't stop 31 00:01:17,800 --> 00:01:18,800 Speaker 5: good property. 32 00:01:18,720 --> 00:01:22,600 Speaker 1: Like a switch. It is a switch in thirteen twenty fourteen. 33 00:01:22,640 --> 00:01:24,760 Speaker 2: I'd love to hear if you your partners like this 34 00:01:24,880 --> 00:01:28,400 Speaker 2: are a good friend and they can just say you 35 00:01:28,560 --> 00:01:29,440 Speaker 2: that work mode. 36 00:01:29,720 --> 00:01:32,559 Speaker 4: So you do that all the time, all the time, whipper. 37 00:01:32,640 --> 00:01:38,040 Speaker 6: You're not quite a streamlined but you hear every morning 38 00:01:38,120 --> 00:01:42,440 Speaker 6: your storytelling does the you say during the soft and 39 00:01:42,480 --> 00:01:45,240 Speaker 6: then all of a sudden you're like, ah, good morning, Sydney. 40 00:01:45,280 --> 00:01:49,920 Speaker 6: I'm looking out over blackwater all bays Kate Richie, I'm like, 41 00:01:50,120 --> 00:01:52,160 Speaker 6: who's this time Tommy turns? 42 00:01:52,600 --> 00:01:55,320 Speaker 2: Tommy turns into his work mate, doesn't he tom Ivy Yeah, 43 00:01:55,680 --> 00:01:58,360 Speaker 2: and Tommy, you know Tommy on air. But then you 44 00:01:58,400 --> 00:02:00,800 Speaker 2: know when Tommy gets a phone all saying that a 45 00:02:00,880 --> 00:02:02,240 Speaker 2: guest may be late or something. 46 00:02:02,280 --> 00:02:05,240 Speaker 1: I love hearing Tommy turn into. 47 00:02:05,040 --> 00:02:08,600 Speaker 5: His work You've been You've been using some really professional 48 00:02:08,639 --> 00:02:10,520 Speaker 5: catchphrases lately. 49 00:02:10,600 --> 00:02:13,280 Speaker 7: Like well, I like you know, moving forward, or I'll 50 00:02:13,280 --> 00:02:15,520 Speaker 7: say yes, I'll reach out to that person right now. 51 00:02:15,560 --> 00:02:17,919 Speaker 5: You know those sort of yeah, but more more interesting 52 00:02:17,960 --> 00:02:20,440 Speaker 5: ones like well remember to we'll play your own or 53 00:02:20,480 --> 00:02:23,680 Speaker 5: oxygen mask first, which is saying look after yourself and 54 00:02:23,680 --> 00:02:25,799 Speaker 5: then once you've got control, look after the others. 55 00:02:25,919 --> 00:02:28,079 Speaker 1: What was the one with the scarf that you did? 56 00:02:28,960 --> 00:02:29,120 Speaker 5: Well? 57 00:02:29,200 --> 00:02:31,480 Speaker 7: I wanted to give you a little pep talk before 58 00:02:31,480 --> 00:02:35,560 Speaker 7: your El McPherson interview. And there's an old quote about 59 00:02:35,560 --> 00:02:38,160 Speaker 7: how to get the best out of a guest and 60 00:02:38,240 --> 00:02:42,720 Speaker 7: it is both the wind and the sun remove the 61 00:02:42,760 --> 00:02:49,359 Speaker 7: man's scarf, which more why then more gender neutral very expression, 62 00:02:49,480 --> 00:02:51,760 Speaker 7: So you can either get the best out of El 63 00:02:51,880 --> 00:02:54,760 Speaker 7: McPherson by creating a warm environment where he says, oh, 64 00:02:54,800 --> 00:02:57,480 Speaker 7: I'm going to take my scarf and reveal all. 65 00:02:57,240 --> 00:03:00,359 Speaker 2: What we'll not reveal all, but you're not very you're. 66 00:03:00,240 --> 00:03:03,200 Speaker 7: Comfortable, or I'm going to grab El McPherson's scarf. 67 00:03:03,240 --> 00:03:08,200 Speaker 5: And you know, even a stopped clock or a broken 68 00:03:08,240 --> 00:03:10,960 Speaker 5: clock is right twice a day, which is also one 69 00:03:10,960 --> 00:03:11,480 Speaker 5: of yours. 70 00:03:11,600 --> 00:03:14,680 Speaker 2: We've got a made of MOUs and his nickname is 71 00:03:14,800 --> 00:03:19,200 Speaker 2: make it Happen because his name's Harry and okay, it 72 00:03:19,360 --> 00:03:22,919 Speaker 2: is one of my greatest joys in life to watch 73 00:03:23,000 --> 00:03:25,560 Speaker 2: him go from a conversation with you and having a 74 00:03:25,639 --> 00:03:28,680 Speaker 2: joke that to when his phone rings and if hears 75 00:03:28,760 --> 00:03:31,880 Speaker 2: that something's gone wrong at work, and his famous line 76 00:03:31,960 --> 00:03:33,760 Speaker 2: is will make it happen? 77 00:03:35,040 --> 00:03:37,120 Speaker 1: Is a boss? Is he? He's a boss. 78 00:03:37,280 --> 00:03:39,800 Speaker 2: But it's just great to see him go into that mode. 79 00:03:39,960 --> 00:03:41,200 Speaker 2: He was born to do it. 80 00:03:41,400 --> 00:03:45,000 Speaker 4: Yeah, Alicia's given us a call. You go into work mode, 81 00:03:45,000 --> 00:03:45,720 Speaker 4: do you, Alesha? 82 00:03:46,720 --> 00:03:50,200 Speaker 3: I sure do. I could be laughing at joking with 83 00:03:50,320 --> 00:03:53,640 Speaker 3: the colleagues in the office and the phono ring and 84 00:03:53,960 --> 00:03:59,520 Speaker 3: I would instantly pick up and my sailor voice turns 85 00:03:59,600 --> 00:04:01,400 Speaker 3: into a graduate from Harvard. 86 00:04:01,960 --> 00:04:05,960 Speaker 1: So can I ask you swearing? What industry are you in, Alicia? 87 00:04:07,120 --> 00:04:09,920 Speaker 3: I'm in the logistics and warehousing industry. I'm a customer 88 00:04:09,960 --> 00:04:14,600 Speaker 3: supporting secutive, so I deal with anywhere from warehouse staff 89 00:04:14,760 --> 00:04:19,080 Speaker 3: through to CEO's directors, and I just play the game. 90 00:04:19,440 --> 00:04:21,560 Speaker 4: Depending on who I'm talking to, I could hear a 91 00:04:21,600 --> 00:04:23,320 Speaker 4: little bit of it them. I could definitely hear a 92 00:04:23,320 --> 00:04:24,240 Speaker 4: little bit coming through. 93 00:04:24,520 --> 00:04:26,640 Speaker 1: I mean, we're all actors, aren't we say? 94 00:04:26,839 --> 00:04:29,200 Speaker 2: We are quite stern with people on the phone, Alisha, 95 00:04:29,279 --> 00:04:29,600 Speaker 2: if you. 96 00:04:29,560 --> 00:04:34,640 Speaker 1: Have to absolutely yeah, did you make my day? Are 97 00:04:34,640 --> 00:04:36,880 Speaker 1: you married? Alicia? What does your husband think? Does he 98 00:04:36,920 --> 00:04:37,640 Speaker 1: have a bit of a laugh? 99 00:04:38,839 --> 00:04:42,159 Speaker 3: He does? He does? I am married, Yes, he does. 100 00:04:42,240 --> 00:04:43,400 Speaker 3: Think it's hilarious. 101 00:04:43,440 --> 00:04:47,000 Speaker 6: Which voice does he get a bit of both? 102 00:04:47,880 --> 00:04:48,520 Speaker 3: Situation? 103 00:04:48,720 --> 00:04:49,040 Speaker 1: Really? 104 00:04:49,440 --> 00:04:49,680 Speaker 7: Yeah? 105 00:04:49,760 --> 00:04:51,760 Speaker 6: I think I'm the same all the time. I mean, 106 00:04:51,800 --> 00:04:55,600 Speaker 6: what you see is what. 107 00:04:56,120 --> 00:04:59,960 Speaker 1: I wish. I wish you fellow employees said the same thing. 108 00:05:00,040 --> 00:05:04,840 Speaker 4: Do you know what your professional act is? What is it? 109 00:05:06,000 --> 00:05:08,080 Speaker 6: I am I'm still searching, but you know what, We're 110 00:05:08,120 --> 00:05:11,039 Speaker 6: all learning and that's the beauty of this wonderful life. 111 00:05:11,800 --> 00:05:15,000 Speaker 1: Natalie and Camden. You also go into work mode, mate. 112 00:05:15,920 --> 00:05:17,800 Speaker 3: Absolutely, I have to have a teacher. 113 00:05:18,160 --> 00:05:20,560 Speaker 6: Oh wow, If only they knew what you were doing 114 00:05:20,560 --> 00:05:21,719 Speaker 6: at home, Natalie, Hey. 115 00:05:21,640 --> 00:05:22,240 Speaker 4: You know what I mean. 116 00:05:23,480 --> 00:05:25,080 Speaker 6: If only they knew what was going on in the 117 00:05:25,120 --> 00:05:27,919 Speaker 6: staff room. 118 00:05:26,040 --> 00:05:27,400 Speaker 4: Oh really? 119 00:05:28,279 --> 00:05:31,200 Speaker 5: Sits in Whippa with Kate Ritchie is a Nova podcast 120 00:05:31,400 --> 00:05:32,599 Speaker 5: walk great shows like this. 121 00:05:32,920 --> 00:05:37,839 Speaker 4: Download the Nova player, Fire, the app Store, or Google Play.