1 00:00:04,120 --> 00:00:06,920 Speaker 1: Hi, I'm Britney Saunders and welcome to Big Business, the 2 00:00:06,960 --> 00:00:09,680 Speaker 1: place where business is far from boring. And today I'm 3 00:00:09,720 --> 00:00:13,080 Speaker 1: recording on gaddigul Land. Now I somehow manage to build 4 00:00:13,080 --> 00:00:16,000 Speaker 1: an empire from the garage underneath my house, and I'm 5 00:00:16,040 --> 00:00:18,239 Speaker 1: here to share it all with you, from the wins, 6 00:00:18,480 --> 00:00:22,599 Speaker 1: the mistakes, the challenging times and the funny moments in between. So, 7 00:00:22,680 --> 00:00:25,439 Speaker 1: whether you're in business yourself, perhaps you're not in the 8 00:00:25,480 --> 00:00:28,120 Speaker 1: game at all, maybe you're looking for some inspo, or 9 00:00:28,160 --> 00:00:30,120 Speaker 1: you simply just want to hear the tea, this is 10 00:00:30,120 --> 00:00:33,040 Speaker 1: the podcast for you. Coming up on today's episode, we 11 00:00:33,120 --> 00:00:37,320 Speaker 1: are going personal. As much as business isn't personal at all, 12 00:00:37,479 --> 00:00:39,640 Speaker 1: it also is in every single way. 13 00:00:39,800 --> 00:00:42,199 Speaker 2: And I thought today I'm going to share with you 14 00:00:42,600 --> 00:00:45,440 Speaker 2: some of the stuff that I fucking struggle with. I'm 15 00:00:45,440 --> 00:00:46,440 Speaker 2: just going to put it out there. 16 00:00:46,479 --> 00:00:49,000 Speaker 1: I'm going to talk about some of the things that 17 00:00:49,240 --> 00:00:51,640 Speaker 1: I face every day. I don't want to say that 18 00:00:51,680 --> 00:00:55,560 Speaker 1: they're challenges, and they're definitely all a very me problem. 19 00:00:55,840 --> 00:00:57,680 Speaker 1: But I think this will give a lot of other 20 00:00:57,720 --> 00:01:00,560 Speaker 1: business owners out there something to relate too, and you 21 00:01:00,600 --> 00:01:02,840 Speaker 1: can know that you're not alone with having these types 22 00:01:02,880 --> 00:01:05,360 Speaker 1: of thoughts and feelings when it comes to the things 23 00:01:05,360 --> 00:01:08,480 Speaker 1: that you struggle with in business. So, without further ado, 24 00:01:08,720 --> 00:01:10,560 Speaker 1: let's just get straight down to business. 25 00:01:14,720 --> 00:01:15,039 Speaker 2: Now. 26 00:01:15,120 --> 00:01:18,399 Speaker 1: Funnily enough, when you start your own business, if you 27 00:01:18,480 --> 00:01:21,760 Speaker 1: are just starting it yourself like I did at home, 28 00:01:22,319 --> 00:01:26,840 Speaker 1: you're kind of starting it for yourself. It's almost selfish 29 00:01:26,880 --> 00:01:28,600 Speaker 1: in a way. Not that it's a selfish thing to do. 30 00:01:28,640 --> 00:01:30,560 Speaker 1: I think it's a fantastic thing to do to want 31 00:01:30,560 --> 00:01:33,880 Speaker 1: to start your own business, but you ultimately are doing 32 00:01:33,920 --> 00:01:37,200 Speaker 1: it for yourself, and from those early days, you're going 33 00:01:37,240 --> 00:01:40,640 Speaker 1: to be doing everything yourself, just like the way I was, 34 00:01:40,680 --> 00:01:43,160 Speaker 1: like doing every single job in the business, and you're 35 00:01:43,200 --> 00:01:45,600 Speaker 1: doing it all for you, all for your own life, 36 00:01:45,920 --> 00:01:48,960 Speaker 1: and all for your own enjoyment and success, I guess. 37 00:01:49,520 --> 00:01:53,840 Speaker 1: But one of the unspoken parts of business, which I 38 00:01:53,880 --> 00:01:57,920 Speaker 1: touch on a lot in this podcast, is how much 39 00:01:58,200 --> 00:02:01,120 Speaker 1: if you grow that business be you. You know, if 40 00:02:01,120 --> 00:02:03,400 Speaker 1: you get to that point where you're moving out of 41 00:02:03,440 --> 00:02:06,880 Speaker 1: your spare bedroom and you're you're stepping into a commercial space, 42 00:02:07,200 --> 00:02:10,320 Speaker 1: and if you're hiring a team, whether it's one or 43 00:02:10,360 --> 00:02:16,280 Speaker 1: two or seventy employees like me, you'll realize pretty quickly 44 00:02:17,120 --> 00:02:22,000 Speaker 1: how much your business is no longer about you anymore, 45 00:02:22,160 --> 00:02:26,360 Speaker 1: and how it is actually about everyone else. And by that, 46 00:02:26,800 --> 00:02:30,200 Speaker 1: I mean it's about all of your staff, and it's 47 00:02:30,240 --> 00:02:35,720 Speaker 1: about all of your customers. And weirdly enough, my business 48 00:02:36,000 --> 00:02:40,280 Speaker 1: has got nothing to really do with me, even though 49 00:02:40,320 --> 00:02:44,799 Speaker 1: from the outside, from either a perspective of a customer 50 00:02:45,040 --> 00:02:48,400 Speaker 1: or a perspective of my staff member who knows like 51 00:02:48,440 --> 00:02:51,959 Speaker 1: from both fate isn't about me at all, even though 52 00:02:51,960 --> 00:02:53,320 Speaker 1: from the outside looking in. 53 00:02:53,360 --> 00:02:55,280 Speaker 2: It might seem like it's all about me. 54 00:02:56,320 --> 00:02:59,040 Speaker 1: For me, and in my mind as the CEO and 55 00:02:59,200 --> 00:03:02,080 Speaker 1: founder of Faith, my business has got fucking nothing to 56 00:03:02,160 --> 00:03:05,400 Speaker 1: do with me, and it has everything to do with 57 00:03:05,520 --> 00:03:08,600 Speaker 1: everyone else. And that's the price that you pay if 58 00:03:08,639 --> 00:03:11,480 Speaker 1: you want to scale a business big beyond you. It's 59 00:03:11,520 --> 00:03:14,360 Speaker 1: not going to be about you anymore. As a matter 60 00:03:14,400 --> 00:03:19,040 Speaker 1: of fact, I think I myself put myself at the 61 00:03:19,160 --> 00:03:22,200 Speaker 1: back of the priority list. And this is something that 62 00:03:22,320 --> 00:03:26,880 Speaker 1: I'm trying to work on because as business owners and 63 00:03:26,919 --> 00:03:30,480 Speaker 1: bosses and managers, our priorities can get put to the 64 00:03:30,600 --> 00:03:33,680 Speaker 1: very back of the priority list. You know, it doesn't 65 00:03:33,720 --> 00:03:36,960 Speaker 1: matter how I'm fucking feeling, because what matters is how 66 00:03:37,040 --> 00:03:39,600 Speaker 1: everyone else is feeling. And these are the kinds of 67 00:03:39,680 --> 00:03:42,400 Speaker 1: things that I'm going to be touching on today. And 68 00:03:42,560 --> 00:03:44,880 Speaker 1: I'd like to also start out by saying this is 69 00:03:45,000 --> 00:03:45,760 Speaker 1: very much just. 70 00:03:45,640 --> 00:03:46,960 Speaker 2: To me experience. 71 00:03:47,080 --> 00:03:48,680 Speaker 1: I'm not saying that this is going to be the 72 00:03:48,720 --> 00:03:52,160 Speaker 1: same for every business owner. Some other business owners in 73 00:03:52,200 --> 00:03:55,640 Speaker 1: a similar position to me might feel completely different. And 74 00:03:55,680 --> 00:03:57,800 Speaker 1: I've even had people tell me that I need to 75 00:03:57,800 --> 00:04:00,600 Speaker 1: stop thinking this way or feeling this way. But this 76 00:04:00,760 --> 00:04:04,320 Speaker 1: is just like me opening up and sharing my thoughts 77 00:04:04,360 --> 00:04:07,000 Speaker 1: and feelings about some of the things that I personally 78 00:04:07,080 --> 00:04:09,560 Speaker 1: struggle with now. A lot of the things that I'm 79 00:04:09,600 --> 00:04:12,720 Speaker 1: going to touch on, I when I stop and think 80 00:04:12,760 --> 00:04:17,400 Speaker 1: about it, I think maybe a lot of these stem 81 00:04:17,480 --> 00:04:21,440 Speaker 1: from me posting on social media for over ten years 82 00:04:21,839 --> 00:04:24,960 Speaker 1: and how conscious I have become of how I portray 83 00:04:25,080 --> 00:04:30,479 Speaker 1: myself and how other people portray me. Even though it 84 00:04:30,600 --> 00:04:34,400 Speaker 1: seems like everything that I post online is everything about 85 00:04:34,400 --> 00:04:36,719 Speaker 1: my life and I just say whatever I want, especially 86 00:04:36,760 --> 00:04:39,600 Speaker 1: when I'm jumping on my stories, it just seems really 87 00:04:39,720 --> 00:04:42,200 Speaker 1: unfiltered and like I'll just say it how it is, 88 00:04:42,320 --> 00:04:46,320 Speaker 1: or blurred out a random thought. I will admit that 89 00:04:47,000 --> 00:04:49,760 Speaker 1: what I post online, even though it is yeah, candid 90 00:04:49,800 --> 00:04:54,800 Speaker 1: and raw and real, and fun. It's also like thoughtfully curated, 91 00:04:55,000 --> 00:04:57,920 Speaker 1: like I think about everything that I say, even when 92 00:04:57,920 --> 00:05:00,719 Speaker 1: I'm just rambling, like I'm thinking about I'm saying. I'm 93 00:05:00,720 --> 00:05:05,359 Speaker 1: being conscious of what I'm saying, and I'm subconsciously wondering 94 00:05:06,000 --> 00:05:08,480 Speaker 1: how people are going to take on board what I'm saying. 95 00:05:08,520 --> 00:05:11,760 Speaker 1: And I think a lot of my feelings have stemmed 96 00:05:11,800 --> 00:05:14,559 Speaker 1: from that mindset that I've had of being I guess 97 00:05:14,680 --> 00:05:17,000 Speaker 1: watched on social media for such a long time, and 98 00:05:17,040 --> 00:05:20,400 Speaker 1: I'm so conscious of how other people perceive me, and 99 00:05:20,480 --> 00:05:23,680 Speaker 1: I think that has trickled into my business. So my 100 00:05:23,760 --> 00:05:27,880 Speaker 1: first point here, and these are in no particular order whatsoever. 101 00:05:28,760 --> 00:05:30,840 Speaker 1: So the first I don't know whether to title these 102 00:05:30,839 --> 00:05:35,880 Speaker 1: as struggles or feelings, but the first thing that I 103 00:05:35,920 --> 00:05:42,120 Speaker 1: personally struggle with in my business journey is feeling extreme 104 00:05:42,279 --> 00:05:46,559 Speaker 1: guilt when it comes to taking a holiday, whether that's 105 00:05:47,080 --> 00:05:50,960 Speaker 1: two days away, whether that's four days away or five 106 00:05:51,080 --> 00:05:55,400 Speaker 1: days away. I absolutely struggle with it. And I've said 107 00:05:55,440 --> 00:05:58,400 Speaker 1: this a lot of times. I've said this to my 108 00:05:58,520 --> 00:06:01,599 Speaker 1: friend Matt, who I co host the High Scrollers podcast with, 109 00:06:02,000 --> 00:06:03,680 Speaker 1: and I've said this to a lot of people that know. 110 00:06:03,720 --> 00:06:06,680 Speaker 2: Me, and they always say, like, why the fuck do 111 00:06:06,720 --> 00:06:07,120 Speaker 2: you care? 112 00:06:07,440 --> 00:06:10,240 Speaker 1: Like especially my friend Matt. I'm sure most of you 113 00:06:10,320 --> 00:06:14,080 Speaker 1: would know him. He is just so funny, and he says, 114 00:06:14,200 --> 00:06:16,560 Speaker 1: who gives a fuck? Like just go on the holiday, 115 00:06:16,600 --> 00:06:19,440 Speaker 1: Like you've built this business, Like, who gives a fuck? 116 00:06:19,520 --> 00:06:21,680 Speaker 1: Just go on the holiday, go away for three months, 117 00:06:21,720 --> 00:06:25,960 Speaker 1: you know, Whereas every time Aj and I have gone 118 00:06:25,960 --> 00:06:27,600 Speaker 1: on a trip, and most of the time that we've 119 00:06:27,600 --> 00:06:29,560 Speaker 1: gone on a trip, it's been like we're having a 120 00:06:29,600 --> 00:06:31,560 Speaker 1: little week away, or we have like a friend's wedding 121 00:06:31,640 --> 00:06:35,839 Speaker 1: or whatever. I don't know why, but I and again, 122 00:06:35,920 --> 00:06:38,320 Speaker 1: maybe some of you other business owners out there can 123 00:06:38,360 --> 00:06:39,440 Speaker 1: relate to what I'm saying. 124 00:06:39,520 --> 00:06:42,440 Speaker 2: I feel so much guilt around. 125 00:06:42,120 --> 00:06:45,159 Speaker 1: Taking time off work because I'm worried of what my 126 00:06:45,240 --> 00:06:48,000 Speaker 1: staff would think. And I know saying that out loud 127 00:06:48,160 --> 00:06:52,560 Speaker 1: sounds so stupid, but it's something that I honestly struggle with. 128 00:06:52,680 --> 00:06:55,760 Speaker 1: I feel so much guilt walking away from the workplace, 129 00:06:55,839 --> 00:06:58,599 Speaker 1: especially if I'm going to do something leisurely, like just 130 00:06:58,680 --> 00:07:02,760 Speaker 1: simply going to feed because we can. And I'd love 131 00:07:02,839 --> 00:07:06,640 Speaker 1: to lose this mindset. And I guess I see a 132 00:07:06,680 --> 00:07:09,680 Speaker 1: lot of other business owners on social media who have 133 00:07:09,920 --> 00:07:14,080 Speaker 1: really successful businesses, and you know, they're flaunting being overseas 134 00:07:14,160 --> 00:07:15,160 Speaker 1: all the time. 135 00:07:14,920 --> 00:07:18,080 Speaker 2: And like flashy cars and crazy. 136 00:07:19,480 --> 00:07:21,480 Speaker 1: Countries that they're going to and all the places that 137 00:07:21,480 --> 00:07:24,800 Speaker 1: they're staying. And I don't know why, but I think 138 00:07:24,880 --> 00:07:30,720 Speaker 1: I'm scared of coming across that way. And again, I 139 00:07:30,720 --> 00:07:33,400 Speaker 1: think this all stems from like social media and me 140 00:07:33,520 --> 00:07:36,760 Speaker 1: not wanting to come across like out of touch or anything. 141 00:07:36,800 --> 00:07:41,240 Speaker 1: But I'm always really worried that my staff would have 142 00:07:41,360 --> 00:07:45,480 Speaker 1: the mindset of, oh, like she's just going on this 143 00:07:45,640 --> 00:07:48,360 Speaker 1: flashy holiday. Like you know, I'm worried about what they 144 00:07:48,360 --> 00:07:51,760 Speaker 1: would say and that sounds so or what they would think, 145 00:07:51,800 --> 00:07:55,320 Speaker 1: and I know that sounds so stupid to say out loud. 146 00:07:55,440 --> 00:07:56,560 Speaker 2: But I don't know. 147 00:07:56,640 --> 00:07:59,480 Speaker 1: I guess I never want to be that boss that 148 00:07:59,840 --> 00:08:02,560 Speaker 1: is never there or like she's always going on holiday. 149 00:08:02,680 --> 00:08:05,160 Speaker 1: And this is so silly of me to be saying, 150 00:08:05,240 --> 00:08:08,200 Speaker 1: because Matt's right, like I have worked so hard to 151 00:08:08,200 --> 00:08:08,920 Speaker 1: build this company. 152 00:08:08,920 --> 00:08:10,480 Speaker 2: I should be able to go on a holiday whenever 153 00:08:10,560 --> 00:08:10,960 Speaker 2: I want. 154 00:08:11,200 --> 00:08:14,080 Speaker 1: But I struggle so deeply and I have so much guilt, 155 00:08:14,120 --> 00:08:17,120 Speaker 1: and every time we go away, you know, I send 156 00:08:17,200 --> 00:08:19,280 Speaker 1: out a big email to everyone that would need to 157 00:08:19,320 --> 00:08:21,360 Speaker 1: know that I'm going to be away, but I say, like, 158 00:08:21,400 --> 00:08:24,000 Speaker 1: please contact us any time, because I just never want 159 00:08:24,040 --> 00:08:27,360 Speaker 1: to be that boss that's perceived as never being there 160 00:08:27,480 --> 00:08:30,040 Speaker 1: or not being available, or I only care about like 161 00:08:30,240 --> 00:08:32,640 Speaker 1: lining my own pockets from my own company to live 162 00:08:32,679 --> 00:08:34,680 Speaker 1: a leisurely life, when at the end of the day, 163 00:08:34,720 --> 00:08:37,560 Speaker 1: I guess, what is the shame in doing that? If 164 00:08:37,559 --> 00:08:39,720 Speaker 1: you want to start a business because you want to 165 00:08:40,400 --> 00:08:44,160 Speaker 1: become super successful, because you want to spend eighty percent 166 00:08:44,160 --> 00:08:46,360 Speaker 1: of the year traveling around the world and reaping the 167 00:08:46,400 --> 00:08:49,000 Speaker 1: benefits from the work that you've done, I don't see 168 00:08:49,040 --> 00:08:51,200 Speaker 1: that as a bad thing at all, But taking time 169 00:08:51,240 --> 00:08:53,480 Speaker 1: off work, even if it's going away for two days, 170 00:08:53,920 --> 00:08:58,080 Speaker 1: I feel extremely guilty, and it's something that I'm working 171 00:08:58,120 --> 00:09:02,000 Speaker 1: on and I really want to undo that mindset because 172 00:09:02,000 --> 00:09:04,079 Speaker 1: I'm worried that I'm going to get to the end 173 00:09:04,080 --> 00:09:06,720 Speaker 1: of my business journey or my life and think, fuck, 174 00:09:06,840 --> 00:09:09,000 Speaker 1: I should have enjoyed it more. I should have went 175 00:09:09,040 --> 00:09:11,280 Speaker 1: on more trips, because at the end of the day, 176 00:09:11,559 --> 00:09:14,440 Speaker 1: I've worked so hard over the last seven plus years 177 00:09:14,440 --> 00:09:15,920 Speaker 1: of fate to get it to where it is that 178 00:09:16,320 --> 00:09:19,120 Speaker 1: I feel like I owe it to myself to enjoy 179 00:09:19,160 --> 00:09:22,000 Speaker 1: it a little more, and I don't know why I 180 00:09:22,000 --> 00:09:25,360 Speaker 1: have this mentality, but I'm just so mindful of I 181 00:09:25,400 --> 00:09:28,320 Speaker 1: guess my staff feeling like all I want to do. 182 00:09:28,320 --> 00:09:33,680 Speaker 2: Is holiday, which is so stupid. But that's the first thing. 183 00:09:35,960 --> 00:09:38,920 Speaker 2: Moving on to my second thing that I not so much. 184 00:09:39,040 --> 00:09:42,040 Speaker 1: Now, I've definitely come to terms with this and I've 185 00:09:42,559 --> 00:09:46,280 Speaker 1: gotten over it. But a few years back, as Fate 186 00:09:46,400 --> 00:09:50,040 Speaker 1: began to grow, I delegated a lot of tasks. 187 00:09:50,120 --> 00:09:51,240 Speaker 2: I created a lot. 188 00:09:51,200 --> 00:09:54,320 Speaker 1: Of new roles for people and had them come into 189 00:09:54,320 --> 00:09:57,360 Speaker 1: the business and I would hand off tasks to them 190 00:09:57,679 --> 00:10:00,600 Speaker 1: that I once did every single day. Thinking back to 191 00:10:00,640 --> 00:10:03,520 Speaker 1: when I first started Fate and then my team started growing, 192 00:10:03,840 --> 00:10:08,480 Speaker 1: I remember handing over our customer service emails and I 193 00:10:08,520 --> 00:10:12,200 Speaker 1: started to do them less and less. But in those 194 00:10:12,240 --> 00:10:15,560 Speaker 1: early developmental years, I would still help, Like you know, 195 00:10:15,600 --> 00:10:19,680 Speaker 1: I'd still be helping with the emails, same with processing returns, 196 00:10:19,920 --> 00:10:24,600 Speaker 1: same with counting stock, same with packing orders, being in 197 00:10:24,640 --> 00:10:28,040 Speaker 1: the warehouse, being really hands on. At one stage, that 198 00:10:28,200 --> 00:10:30,600 Speaker 1: was something that I did every single day. And as 199 00:10:30,640 --> 00:10:34,120 Speaker 1: the years went by, I began to do those tasks 200 00:10:34,280 --> 00:10:37,760 Speaker 1: less and less because we hired new people and that 201 00:10:37,840 --> 00:10:41,360 Speaker 1: was their responsibility. But I would still be helping quite 202 00:10:41,360 --> 00:10:43,360 Speaker 1: a lot, and I'd be hands on and in the 203 00:10:43,400 --> 00:10:47,200 Speaker 1: warehouse every single day. And I remember back then, like 204 00:10:47,360 --> 00:10:52,320 Speaker 1: those few years ago, I would struggle if I wasn't helping, 205 00:10:52,480 --> 00:10:55,240 Speaker 1: let's say, for example, in the warehouse. If I had 206 00:10:55,280 --> 00:10:57,920 Speaker 1: a day where I wasn't being hands on and helping 207 00:10:57,920 --> 00:10:59,920 Speaker 1: in the warehouse, even though I had people in their 208 00:11:00,120 --> 00:11:02,520 Speaker 1: doing that and getting paid to do that, I would 209 00:11:02,600 --> 00:11:06,600 Speaker 1: feel guilty that I wasn't there to help saying with 210 00:11:06,679 --> 00:11:10,280 Speaker 1: customer service emails. Like whilst it wasn't my job anymore, 211 00:11:10,320 --> 00:11:12,800 Speaker 1: I'd still be very hands on and helping every day. 212 00:11:13,040 --> 00:11:15,400 Speaker 1: And then if I had a day here or like 213 00:11:15,480 --> 00:11:17,760 Speaker 1: two days there where I wasn't helping with the customer 214 00:11:17,760 --> 00:11:21,200 Speaker 1: service emails, I would struggle with guilt. And again I 215 00:11:21,240 --> 00:11:23,679 Speaker 1: think this comes from being so hands on in those 216 00:11:23,679 --> 00:11:26,920 Speaker 1: early days and slowly giving away those tasks that I 217 00:11:26,960 --> 00:11:29,360 Speaker 1: then struggled. It's just like a me problem. But I 218 00:11:29,400 --> 00:11:32,120 Speaker 1: had this feeling and thought of you know, oh, the 219 00:11:32,120 --> 00:11:33,200 Speaker 1: warehouse team are gonna be like. 220 00:11:33,240 --> 00:11:35,920 Speaker 2: Where's she today? Why isn't she helping with orders? 221 00:11:35,960 --> 00:11:39,120 Speaker 1: Even though people have gotten employed and paid to do 222 00:11:39,200 --> 00:11:41,600 Speaker 1: that job. It was just something that I really struggled 223 00:11:41,600 --> 00:11:45,080 Speaker 1: with delegating is really hard. Letting go of things that 224 00:11:45,120 --> 00:11:47,400 Speaker 1: you've done for so long is really hard, and then 225 00:11:47,480 --> 00:11:50,920 Speaker 1: feeling that guilt of I'm no longer helping with this task, 226 00:11:51,000 --> 00:11:55,400 Speaker 1: like I don't pack orders anymore, Like I don't pack orders, 227 00:11:55,640 --> 00:11:57,160 Speaker 1: like that's just a job that I don't do it 228 00:11:57,240 --> 00:11:59,520 Speaker 1: fade anymore. And the reason for that is because we've 229 00:11:59,559 --> 00:12:01,680 Speaker 1: got a whole fucking warehouse team of people that do 230 00:12:01,720 --> 00:12:05,640 Speaker 1: that every day. And I'm okay with that now, But 231 00:12:06,080 --> 00:12:08,400 Speaker 1: a couple of years ago, I would feel so much 232 00:12:08,480 --> 00:12:11,959 Speaker 1: guilt around the fact that my warehouse team is working 233 00:12:12,040 --> 00:12:13,640 Speaker 1: every day packing those orders, and. 234 00:12:13,559 --> 00:12:15,520 Speaker 2: Like I'm never there helping them. 235 00:12:16,120 --> 00:12:17,840 Speaker 1: And it just took me a really long time to 236 00:12:17,920 --> 00:12:21,160 Speaker 1: be okay with that and knowing that it's okay for 237 00:12:21,240 --> 00:12:23,720 Speaker 1: me to let go of certain roles within the business, 238 00:12:23,840 --> 00:12:26,160 Speaker 1: even though those roles were something that I used to 239 00:12:26,160 --> 00:12:30,040 Speaker 1: do full time. Because I've got bigger fish to fry, 240 00:12:30,200 --> 00:12:32,720 Speaker 1: I've got bigger things to focus on, And it was 241 00:12:32,760 --> 00:12:35,320 Speaker 1: just a matter of time and coming to terms with 242 00:12:35,320 --> 00:12:37,000 Speaker 1: the fact that that's going to happen. 243 00:12:37,040 --> 00:12:38,120 Speaker 2: In a business that's growing. 244 00:12:38,160 --> 00:12:40,800 Speaker 1: You're gonna let go of tasks, You're going to hire 245 00:12:40,920 --> 00:12:43,080 Speaker 1: new people, they're gonna come in to do those roles 246 00:12:43,360 --> 00:12:45,440 Speaker 1: and at one stage you are just going to have 247 00:12:45,440 --> 00:12:48,559 Speaker 1: to step away, and that's okay. Another thing that I 248 00:12:48,600 --> 00:12:52,280 Speaker 1: have struggled with a lot personally over the recent years, 249 00:12:52,320 --> 00:12:56,720 Speaker 1: and I'm still struggling with today, is feeling like I 250 00:12:56,960 --> 00:13:01,560 Speaker 1: can't be there every day for every person on one Now. Obviously, 251 00:13:01,600 --> 00:13:04,800 Speaker 1: my company's at a size now where that is physically impossible. 252 00:13:05,000 --> 00:13:07,640 Speaker 1: I cannot, especially with our retail stores, like I can't 253 00:13:07,720 --> 00:13:10,120 Speaker 1: be on the floor in our Brisbane store every day 254 00:13:10,120 --> 00:13:14,840 Speaker 1: helping our churm side team. But even this spreads just 255 00:13:14,960 --> 00:13:18,080 Speaker 1: to our office and warehouse. So our office and warehouse 256 00:13:18,120 --> 00:13:20,360 Speaker 1: are in two separate buildings. They're like ten minutes apart, 257 00:13:20,400 --> 00:13:24,840 Speaker 1: so they're relatively close. But even just me not physically 258 00:13:24,920 --> 00:13:29,720 Speaker 1: being able to be there every day helping everyone one 259 00:13:29,760 --> 00:13:33,600 Speaker 1: on one in their roles, it's something that I majorly 260 00:13:33,760 --> 00:13:36,280 Speaker 1: struggle with. Like I struggle with guilt of being here 261 00:13:36,320 --> 00:13:38,640 Speaker 1: on a Monday, like I'm in the studio today, I 262 00:13:38,679 --> 00:13:41,920 Speaker 1: feel so much guilt that I'm here, even though. 263 00:13:41,679 --> 00:13:44,000 Speaker 2: Like I'm doing my podcast and that's part of my job. 264 00:13:44,440 --> 00:13:48,600 Speaker 1: I struggle with them being at work and wondering well 265 00:13:48,640 --> 00:13:51,240 Speaker 1: she's just in Sydney doing her podcast kind of thing. 266 00:13:51,600 --> 00:13:54,520 Speaker 2: And again, this is all very much a me problem. 267 00:13:54,840 --> 00:13:57,360 Speaker 1: My staff are more than capable of me being in 268 00:13:57,400 --> 00:13:59,720 Speaker 1: Sydney every Monday, and they're more than capable of doing 269 00:13:59,760 --> 00:14:02,640 Speaker 1: their jobs. But it's just, again, I think this all 270 00:14:02,679 --> 00:14:06,240 Speaker 1: stems from just building this business from the ground up 271 00:14:06,640 --> 00:14:11,880 Speaker 1: and being so so heavily involved in everyone's roles, especially 272 00:14:11,920 --> 00:14:14,280 Speaker 1: in the early days, to the point where it is 273 00:14:14,360 --> 00:14:16,680 Speaker 1: now where I feel like I just can't be there 274 00:14:16,800 --> 00:14:19,800 Speaker 1: every single day, every single moment, and wanting to be 275 00:14:19,880 --> 00:14:22,600 Speaker 1: there to help everyone every step of the way. This 276 00:14:22,680 --> 00:14:26,440 Speaker 1: is something that I'm still working on at the moment, 277 00:14:26,520 --> 00:14:29,080 Speaker 1: and again, like it's it's all in my head, it's 278 00:14:29,160 --> 00:14:32,440 Speaker 1: all me, Like who knows, I can't speak on behalf 279 00:14:32,480 --> 00:14:34,480 Speaker 1: of like my head off of staff, but I have 280 00:14:34,600 --> 00:14:37,920 Speaker 1: these fears that they would think where is she, Like 281 00:14:37,960 --> 00:14:40,480 Speaker 1: she's in Sydney doing her podcasts, And I don't know 282 00:14:40,520 --> 00:14:42,240 Speaker 1: if for sure if that's what they think or if 283 00:14:42,280 --> 00:14:45,120 Speaker 1: I'm just fucking making that up in my head. But 284 00:14:45,360 --> 00:14:48,880 Speaker 1: it's something that I struggle with. But I also am 285 00:14:48,960 --> 00:14:51,160 Speaker 1: trying to come to terms with the fact that, like 286 00:14:51,240 --> 00:14:53,600 Speaker 1: fate is a bit bigger of a company now, and 287 00:14:53,680 --> 00:14:56,320 Speaker 1: everyone is employed and qualified to be doing the roles 288 00:14:56,360 --> 00:14:58,320 Speaker 1: that they're doing, and they all have managers that. 289 00:14:58,280 --> 00:15:01,000 Speaker 3: They can go to honestly take we don't need it. 290 00:15:02,880 --> 00:15:05,280 Speaker 1: And I'm trying to get Fate to that point where 291 00:15:05,360 --> 00:15:08,520 Speaker 1: I can kind of step aside a little bit and 292 00:15:08,880 --> 00:15:11,080 Speaker 1: not have to worry about like the day to day 293 00:15:11,200 --> 00:15:14,720 Speaker 1: operational side of the business because there's enough management in 294 00:15:14,760 --> 00:15:17,440 Speaker 1: place at Fate now where everyone has someone they can 295 00:15:17,480 --> 00:15:17,800 Speaker 1: go to. 296 00:15:18,240 --> 00:15:20,160 Speaker 2: But I just still struggle. 297 00:15:19,920 --> 00:15:23,000 Speaker 1: With feeling like I can't be there to help everyone 298 00:15:23,040 --> 00:15:25,040 Speaker 1: every single day when I really want to. But I 299 00:15:25,040 --> 00:15:27,160 Speaker 1: think that's just like the nature of who I am 300 00:15:27,160 --> 00:15:30,760 Speaker 1: as a person. I love to help anyone that needs it. 301 00:15:31,240 --> 00:15:33,800 Speaker 1: And again, like I probably overcompensate with how much I 302 00:15:33,840 --> 00:15:35,200 Speaker 1: say to people, like message. 303 00:15:34,880 --> 00:15:36,720 Speaker 2: Me if you need me, email me if you need me. 304 00:15:36,800 --> 00:15:38,680 Speaker 1: Like when I went to China, I'm like, message me 305 00:15:38,800 --> 00:15:40,920 Speaker 1: the whole time, like I will write back. I don't 306 00:15:40,920 --> 00:15:42,680 Speaker 1: care if it's fucking ten o'clock at night. My staff 307 00:15:42,680 --> 00:15:44,600 Speaker 1: can call me and let me know if they need something. 308 00:15:45,280 --> 00:15:48,720 Speaker 1: But yeah, that's just another thing that I'm still learning 309 00:15:48,800 --> 00:15:52,880 Speaker 1: to come to terms with and also giving myself grace 310 00:15:53,320 --> 00:15:58,520 Speaker 1: and just reminding myself I'm just one person, Like I'm 311 00:15:58,560 --> 00:16:02,480 Speaker 1: not a fucking so woman, Like I'm not I'm just 312 00:16:02,600 --> 00:16:06,440 Speaker 1: one person. I'm one girl. It is physically impossible for 313 00:16:06,560 --> 00:16:10,960 Speaker 1: me to help twenty five people full time in their roles, 314 00:16:11,320 --> 00:16:13,840 Speaker 1: Like it's physically impossible, but it's still something that I 315 00:16:13,840 --> 00:16:16,560 Speaker 1: struggle with every day. Another one kind of off the 316 00:16:16,600 --> 00:16:19,080 Speaker 1: back of that, and again, I mean, all of these 317 00:16:19,120 --> 00:16:21,240 Speaker 1: are super personal to me and it might not be 318 00:16:21,280 --> 00:16:24,040 Speaker 1: the same experience for every other business owner, but just 319 00:16:24,160 --> 00:16:28,160 Speaker 1: feeling like I can't ever fucking make everyone happy when 320 00:16:28,200 --> 00:16:32,200 Speaker 1: you're in the same position as me, where you have 321 00:16:32,320 --> 00:16:35,400 Speaker 1: got seventy people employed. 322 00:16:36,680 --> 00:16:38,120 Speaker 2: With the company that you own. 323 00:16:38,920 --> 00:16:41,560 Speaker 1: It's hard enough if you were looking after ten people 324 00:16:41,720 --> 00:16:44,680 Speaker 1: that everyone is going to be extremely happy with everything 325 00:16:45,280 --> 00:16:48,040 Speaker 1: one hundred percent of the time, and when it's seventy people, 326 00:16:48,120 --> 00:16:50,920 Speaker 1: obviously you're going to have more chances of people just 327 00:16:51,000 --> 00:16:51,520 Speaker 1: not being. 328 00:16:51,320 --> 00:16:55,720 Speaker 2: Happy with things. And it's really tough when you're a. 329 00:16:55,640 --> 00:17:00,360 Speaker 1: Business owner because it all does feel so personal when 330 00:17:00,360 --> 00:17:03,200 Speaker 1: at the end of the day, it's not, and you've 331 00:17:03,200 --> 00:17:05,040 Speaker 1: really got to come to terms with the fact that, 332 00:17:05,160 --> 00:17:08,120 Speaker 1: like as a business owner, as a manager, as a boss, 333 00:17:08,359 --> 00:17:11,320 Speaker 1: you can only do the best that you absolutely can, 334 00:17:11,720 --> 00:17:14,679 Speaker 1: and you have to accept that that still might not 335 00:17:14,760 --> 00:17:18,159 Speaker 1: be enough for some people. Sometimes. I think I've definitely 336 00:17:18,160 --> 00:17:22,400 Speaker 1: come to terms with that in my business journey years ago. 337 00:17:22,600 --> 00:17:25,320 Speaker 1: I came to terms with the fact that Fate isn't 338 00:17:25,320 --> 00:17:30,119 Speaker 1: going to be everyone's ideal workplace, because that applies to 339 00:17:30,440 --> 00:17:33,840 Speaker 1: every workplace the same as you, Xander. You're working here 340 00:17:33,880 --> 00:17:37,520 Speaker 1: at Nova, you might think it's absolutely amazing, but not 341 00:17:37,600 --> 00:17:39,760 Speaker 1: everyone is going to think that it's absolutely amazing. 342 00:17:39,920 --> 00:17:44,360 Speaker 3: I've been at other workplaces within media and I've hated. 343 00:17:44,080 --> 00:17:46,720 Speaker 1: It, but I'm sure there's other people that have worked 344 00:17:46,720 --> 00:17:48,000 Speaker 1: there that loved it totally. 345 00:17:48,160 --> 00:17:50,800 Speaker 3: Like it's just how the cookie crumbles. Is not every 346 00:17:50,880 --> 00:17:53,880 Speaker 3: environment is every for you? 347 00:17:54,000 --> 00:17:57,720 Speaker 2: Yeah, And I think the hard thing or with that is. 348 00:17:58,000 --> 00:18:01,320 Speaker 1: When it's your own business, it can feel so personal 349 00:18:01,400 --> 00:18:05,080 Speaker 1: because in your mind, you have set this business up 350 00:18:05,119 --> 00:18:07,479 Speaker 1: and you think it's set up really well, and you 351 00:18:07,520 --> 00:18:09,760 Speaker 1: think that the way that you do things is really good, 352 00:18:10,160 --> 00:18:13,600 Speaker 1: and then to hear people say that it's not for 353 00:18:13,640 --> 00:18:16,320 Speaker 1: them or they don't like it, you can't help but 354 00:18:16,440 --> 00:18:19,119 Speaker 1: feel like you're getting stabbed in the chest because it 355 00:18:19,240 --> 00:18:20,879 Speaker 1: feels personal, even though it's not. 356 00:18:21,240 --> 00:18:23,600 Speaker 3: It makes me feel broke, do you know what I mean? 357 00:18:23,880 --> 00:18:29,520 Speaker 1: Yeah, I'm sure a lot of business owners will face 358 00:18:29,600 --> 00:18:32,000 Speaker 1: this at some point in their business journey, especially as 359 00:18:32,040 --> 00:18:32,840 Speaker 1: your business. 360 00:18:32,600 --> 00:18:33,399 Speaker 2: Is getting bigger. 361 00:18:33,640 --> 00:18:36,159 Speaker 1: But your workplace in your business is not going to 362 00:18:36,200 --> 00:18:39,560 Speaker 1: be everyone's cup of tea. And the sooner that business 363 00:18:39,640 --> 00:18:43,320 Speaker 1: owners accept that, and as soon as business owners accept 364 00:18:43,359 --> 00:18:46,800 Speaker 1: that people will come and go, the sooner you'll feel 365 00:18:46,840 --> 00:18:50,880 Speaker 1: more at peace with yourself, because if you don't, you 366 00:18:50,920 --> 00:18:54,800 Speaker 1: will just be constantly beating yourself up that you're not 367 00:18:54,920 --> 00:18:58,040 Speaker 1: good enough, because in your mind, your workplace is perfect 368 00:18:58,040 --> 00:19:02,159 Speaker 1: and amazing, but humans are so complex and there's so 369 00:19:02,240 --> 00:19:04,200 Speaker 1: much out there for people to choose from these days 370 00:19:04,240 --> 00:19:06,399 Speaker 1: that your business that you have set up and you 371 00:19:06,480 --> 00:19:08,560 Speaker 1: have so much pride in and you're so proud of, 372 00:19:09,080 --> 00:19:12,560 Speaker 1: isn't going to be everyone's an amazing best workplace for them. 373 00:19:13,080 --> 00:19:16,639 Speaker 1: And that's okay, And that's something that I have become 374 00:19:16,760 --> 00:19:20,800 Speaker 1: extremely okay with, because if you don't, if you don't 375 00:19:20,840 --> 00:19:23,959 Speaker 1: accept that, you're just you're just going to beat yourself 376 00:19:24,040 --> 00:19:30,640 Speaker 1: up for your whole business journey. I have one more point, 377 00:19:30,680 --> 00:19:33,280 Speaker 1: and also, I'd like to say, with all these thoughts 378 00:19:33,280 --> 00:19:36,359 Speaker 1: and feelings that I'm having. If you're a business owner 379 00:19:36,400 --> 00:19:39,200 Speaker 1: and you employ people, or you have a company that's 380 00:19:39,800 --> 00:19:41,919 Speaker 1: in a growth period and you've got a lot of 381 00:19:41,920 --> 00:19:44,840 Speaker 1: people involved, I'd love to know if you feel any 382 00:19:44,880 --> 00:19:48,560 Speaker 1: of these the same way that I do, so feel 383 00:19:48,560 --> 00:19:51,600 Speaker 1: free to DM me on my Big Business podcast account. 384 00:19:51,840 --> 00:19:54,080 Speaker 1: I also think I really need to start a little 385 00:19:54,080 --> 00:19:57,160 Speaker 1: broadcast channel that's just a little side note, Xander, because 386 00:19:57,160 --> 00:19:59,440 Speaker 1: I've got like a broadcast channel that's just general, but 387 00:19:59,480 --> 00:20:01,639 Speaker 1: I want to make a business one. Then we can 388 00:20:01,720 --> 00:20:05,240 Speaker 1: like discuss together all these episodes. So I need to 389 00:20:05,280 --> 00:20:08,400 Speaker 1: bloody do that. It's another thing for my to do list. Okay, 390 00:20:08,440 --> 00:20:10,399 Speaker 1: actually I've got two more little points. One just popped 391 00:20:10,400 --> 00:20:13,440 Speaker 1: into my head. Something else I struggle with, which I'm 392 00:20:13,440 --> 00:20:15,960 Speaker 1: sure every single business owner out there will struggle with 393 00:20:16,359 --> 00:20:19,720 Speaker 1: feeling like I am never achieving anything, or that I 394 00:20:19,760 --> 00:20:22,720 Speaker 1: can't achieve enough in a day. I think that's just 395 00:20:22,760 --> 00:20:25,840 Speaker 1: the beauty of business. It's never ending, and when you 396 00:20:25,880 --> 00:20:29,400 Speaker 1: have accomplished something so amazing, it's like yay, but then 397 00:20:29,480 --> 00:20:32,159 Speaker 1: oh shit, now got to do these twenty other things. 398 00:20:32,520 --> 00:20:34,840 Speaker 2: And that's just the way it is in business. I'm 399 00:20:34,880 --> 00:20:35,879 Speaker 2: so okay with that. 400 00:20:37,200 --> 00:20:39,280 Speaker 1: If you feel like you're in business and you're just 401 00:20:39,320 --> 00:20:41,800 Speaker 1: not achieving anything because the to do list just keeps 402 00:20:41,920 --> 00:20:44,520 Speaker 1: getting longer and longer and the goals keep getting bigger, 403 00:20:44,600 --> 00:20:45,320 Speaker 1: especially if your. 404 00:20:45,200 --> 00:20:45,960 Speaker 2: Business is growing. 405 00:20:46,119 --> 00:20:48,760 Speaker 1: Please know that you're not alone in that one. And 406 00:20:48,800 --> 00:20:51,560 Speaker 1: I think it's all about just taking a moment to 407 00:20:51,680 --> 00:20:55,600 Speaker 1: appreciate all the wins, even if they're absolutely tiny, because 408 00:20:55,640 --> 00:20:59,000 Speaker 1: yet business is never bloody ending. And the last thing, 409 00:20:59,720 --> 00:21:03,119 Speaker 1: which is more niche to me, I guess. But another 410 00:21:03,160 --> 00:21:06,919 Speaker 1: thing that I kind of struggle with or am extremely 411 00:21:07,119 --> 00:21:10,760 Speaker 1: mindful of and have become way more mindful of over 412 00:21:10,800 --> 00:21:15,960 Speaker 1: the years, is I have never been more aware and 413 00:21:16,119 --> 00:21:20,119 Speaker 1: conscious of what I post about on social media because 414 00:21:20,320 --> 00:21:22,959 Speaker 1: I have staff now, I don't know out of all 415 00:21:23,000 --> 00:21:24,919 Speaker 1: my staff members how many of them are following me 416 00:21:24,960 --> 00:21:28,320 Speaker 1: on social media. It's definitely not a requirement on their behalf. 417 00:21:28,520 --> 00:21:30,479 Speaker 1: I do not care if they follow me or not. 418 00:21:30,760 --> 00:21:33,000 Speaker 1: They do not need to be a follower, a listener, 419 00:21:33,040 --> 00:21:35,120 Speaker 1: a fan who knows some of them might even listen 420 00:21:35,119 --> 00:21:37,080 Speaker 1: to these episodes, Xander, I wouldn't have a clue. I 421 00:21:37,119 --> 00:21:40,320 Speaker 1: know April does, but I don't know as for the rest. Hi, 422 00:21:40,400 --> 00:21:44,119 Speaker 1: April Hi, she kind of has to listen to. 423 00:21:44,480 --> 00:21:45,480 Speaker 2: It's part of her job. 424 00:21:46,000 --> 00:21:48,400 Speaker 1: But like I said in the beginning of this episode, 425 00:21:48,760 --> 00:21:52,359 Speaker 1: I've been posting my life and things about my life 426 00:21:52,400 --> 00:21:55,640 Speaker 1: online for over ten years, but especially in the last 427 00:21:55,640 --> 00:21:58,080 Speaker 1: few years where Fate has become so big and I 428 00:21:58,160 --> 00:22:00,920 Speaker 1: have so many people on our books, I have never 429 00:22:00,960 --> 00:22:04,160 Speaker 1: been more aware and conscious of what I say here 430 00:22:04,200 --> 00:22:09,800 Speaker 1: on my podcast, especially on my Instagram stories, in reels everything, 431 00:22:09,920 --> 00:22:13,160 Speaker 1: because the scary thing is, like, I could say something 432 00:22:13,359 --> 00:22:17,000 Speaker 1: on my story one night that could fucking really upset 433 00:22:17,040 --> 00:22:18,640 Speaker 1: one of my employees. 434 00:22:18,119 --> 00:22:20,919 Speaker 2: Even if it was like nothing about them, you know. 435 00:22:21,480 --> 00:22:23,959 Speaker 1: And it's one thing to have a following online and 436 00:22:24,040 --> 00:22:27,440 Speaker 1: be mindful of how different everyone is and people's different 437 00:22:27,520 --> 00:22:30,200 Speaker 1: views and values and being careful of what I say 438 00:22:30,240 --> 00:22:33,199 Speaker 1: in general, But then to think that you've got a 439 00:22:33,200 --> 00:22:36,840 Speaker 1: lot of people that you employ that might also be 440 00:22:36,920 --> 00:22:39,280 Speaker 1: tuning into everything you say, Like, that's just a whole 441 00:22:39,280 --> 00:22:41,320 Speaker 1: other thing where I'm thinking, Fuck, I better not say that, 442 00:22:41,359 --> 00:22:44,439 Speaker 1: because who knows that might upset someone that works for me. 443 00:22:44,600 --> 00:22:47,640 Speaker 3: Yeah, it's where context is important, and even that includes 444 00:22:47,640 --> 00:22:50,240 Speaker 3: the context of your relationship with people. Yeah, and so 445 00:22:50,560 --> 00:22:54,119 Speaker 3: you might throw something out online and I could be 446 00:22:54,160 --> 00:22:56,040 Speaker 3: looking at it being like, oh, yeah, cool, but then 447 00:22:56,080 --> 00:22:59,399 Speaker 3: someone else in the context of your relationship with them 448 00:22:59,400 --> 00:23:02,800 Speaker 3: would take that differently. So I can totally understand how 449 00:23:03,880 --> 00:23:06,639 Speaker 3: that you can be worrisome of what you're throwing out there. 450 00:23:06,680 --> 00:23:07,720 Speaker 2: Yeah, And it's just another thing. 451 00:23:07,760 --> 00:23:10,199 Speaker 1: It's one thing for me to jump on my story 452 00:23:10,400 --> 00:23:15,040 Speaker 1: and give my thoughts on something that's happening I don't know, 453 00:23:15,080 --> 00:23:17,879 Speaker 1: on social media or in the world or whatever. And 454 00:23:17,920 --> 00:23:20,760 Speaker 1: it's one thing to have everyone that follows me like 455 00:23:20,800 --> 00:23:22,080 Speaker 1: come back to me in the dans. 456 00:23:21,880 --> 00:23:23,800 Speaker 2: Be like, nah, I disagree, blah blah blah. 457 00:23:23,920 --> 00:23:25,919 Speaker 1: But then it's just like a whole other level if 458 00:23:26,000 --> 00:23:29,440 Speaker 1: it's someone that you're paying and if they're working at 459 00:23:29,480 --> 00:23:32,280 Speaker 1: your company, and it's just I wouldn't say I necessarily 460 00:23:32,480 --> 00:23:34,479 Speaker 1: struggle with it, but it's something that I've become like 461 00:23:34,520 --> 00:23:38,399 Speaker 1: super wary of and super mindful of, and I'm just, 462 00:23:38,440 --> 00:23:39,720 Speaker 1: I guess a bit more careful. 463 00:23:39,800 --> 00:23:41,080 Speaker 2: But then at the same time. 464 00:23:41,119 --> 00:23:43,480 Speaker 1: I feel like I hold back from posting because I'm 465 00:23:43,520 --> 00:23:45,280 Speaker 1: scared of what my staff will think. Again, this is 466 00:23:45,320 --> 00:23:47,960 Speaker 1: all just like a me fucking problem. Really, at the 467 00:23:48,040 --> 00:23:49,679 Speaker 1: end of the day, I just need to get the 468 00:23:49,680 --> 00:23:52,560 Speaker 1: fuck over all of it. But I thought I would 469 00:23:52,560 --> 00:23:57,280 Speaker 1: share some things that I personally just think about constantly 470 00:23:57,600 --> 00:24:00,720 Speaker 1: and have a bit of struggles with every now and then, 471 00:24:00,880 --> 00:24:01,840 Speaker 1: or maybe every. 472 00:24:01,640 --> 00:24:02,760 Speaker 2: Fucking day, who knows. 473 00:24:03,160 --> 00:24:07,040 Speaker 1: But this year, I'm really just trying to enjoy every 474 00:24:07,119 --> 00:24:12,160 Speaker 1: moment and remind myself that this is my first time 475 00:24:12,280 --> 00:24:17,200 Speaker 1: owning a business. And I think, especially for staff, that's 476 00:24:17,200 --> 00:24:19,439 Speaker 1: one thing that I would love staff to know, Like 477 00:24:19,480 --> 00:24:22,200 Speaker 1: if you're working for a business and it's owned by 478 00:24:22,280 --> 00:24:24,840 Speaker 1: one person, like you know how you see those things 479 00:24:24,840 --> 00:24:27,359 Speaker 1: and it's like this is my mum's first time living 480 00:24:27,400 --> 00:24:29,720 Speaker 1: life as well, Like she's just figuring it out. Same 481 00:24:29,760 --> 00:24:33,000 Speaker 1: goes for like your boss, Like I'm not fucking perfect. 482 00:24:33,480 --> 00:24:35,639 Speaker 1: I would never say that I'm a perfect boss. I 483 00:24:35,680 --> 00:24:37,879 Speaker 1: would say I have so much to learn. I have 484 00:24:37,960 --> 00:24:40,800 Speaker 1: so much growing to do. And I'm kind of this 485 00:24:40,920 --> 00:24:43,880 Speaker 1: year giving myself grace in that, rather than getting all 486 00:24:44,560 --> 00:24:48,000 Speaker 1: caught up in my own worries and thoughts and laying 487 00:24:48,000 --> 00:24:50,720 Speaker 1: in bed at night thinking, fuck, I'm not doing anything right. 488 00:24:51,000 --> 00:24:53,320 Speaker 1: I'm just trying to give myself grace and say, this 489 00:24:53,480 --> 00:24:56,040 Speaker 1: is my first time owning a business. I am still 490 00:24:56,119 --> 00:24:59,080 Speaker 1: learning as I go. I'm making this shit up as 491 00:24:59,119 --> 00:25:03,119 Speaker 1: I go. Quietly literally and just being okay with that 492 00:25:03,760 --> 00:25:08,960 Speaker 1: and just yolo having fun. Anyway, I'm going to end 493 00:25:08,960 --> 00:25:10,920 Speaker 1: today's episode with a tip. 494 00:25:11,280 --> 00:25:12,000 Speaker 3: Was your tip of the week? 495 00:25:12,080 --> 00:25:12,399 Speaker 2: Yolo? 496 00:25:12,760 --> 00:25:15,120 Speaker 1: Yeah, yeah, that's my tip of the week. My tip 497 00:25:15,119 --> 00:25:18,960 Speaker 1: of the week is, yolo, you only live once. We 498 00:25:19,359 --> 00:25:23,920 Speaker 1: are not perfect. Fucking hell, business owners are not perfect. 499 00:25:24,000 --> 00:25:26,800 Speaker 1: We are just people as well. We're just crazy people 500 00:25:26,800 --> 00:25:30,760 Speaker 1: that took a risk one day and sometimes, like in 501 00:25:30,800 --> 00:25:35,439 Speaker 1: my position, it snowballs into a big thing. Yolo, you 502 00:25:35,560 --> 00:25:38,320 Speaker 1: only live once. That's the worst tip of the week. 503 00:25:38,359 --> 00:25:41,120 Speaker 1: I think that I've ever done my favorite. But yeah, 504 00:25:41,240 --> 00:25:42,760 Speaker 1: you know what, Yolo. 505 00:25:42,640 --> 00:25:46,000 Speaker 2: Let's bring back, let's get back. Yeah. 506 00:25:46,040 --> 00:25:50,920 Speaker 1: So if I'm doing like a staff performance review, just yolo, Yolo. 507 00:25:52,000 --> 00:25:55,040 Speaker 3: Yeah, next episode we record, Yeah, Yolo. 508 00:25:55,480 --> 00:25:58,120 Speaker 1: Anyway, that's my tip of the week, and I'll catch 509 00:25:58,119 --> 00:26:01,719 Speaker 1: you in my bonus episode later in the week. And 510 00:26:01,800 --> 00:26:04,920 Speaker 1: remember to chase after your dreams as if they owe 511 00:26:04,960 --> 00:26:05,400 Speaker 1: you money.