1 00:00:04,200 --> 00:00:07,400 Speaker 1: Hi, I'm Britney Saunders and welcome to Big Business. You 2 00:00:07,440 --> 00:00:10,039 Speaker 1: have landed in one of my bonus episodes. In case 3 00:00:10,080 --> 00:00:12,840 Speaker 1: you didn't know, I do my bonus episodes every Wednesday, 4 00:00:13,039 --> 00:00:15,640 Speaker 1: which are a bit more chill, a bit more fun, 5 00:00:15,720 --> 00:00:19,000 Speaker 1: a little bit more fancy, and on Monday's I have 6 00:00:19,079 --> 00:00:21,079 Speaker 1: my main episodes. So I'm just going to jump straight 7 00:00:21,120 --> 00:00:24,239 Speaker 1: into this. I have received a comment on my Big 8 00:00:24,280 --> 00:00:28,480 Speaker 1: Business Podcast Instagram account, which, by the way, I feel 9 00:00:28,520 --> 00:00:31,160 Speaker 1: like I've neglected since I've started this pod. It's just 10 00:00:31,160 --> 00:00:33,240 Speaker 1: one of those things that I've put on the back burner, 11 00:00:33,320 --> 00:00:35,720 Speaker 1: you know, like I've made the account, I put all 12 00:00:35,760 --> 00:00:38,640 Speaker 1: my videos on there. But watch this space because I 13 00:00:38,680 --> 00:00:41,159 Speaker 1: really want to rebrand that whole page and make it 14 00:00:41,240 --> 00:00:44,760 Speaker 1: more than just me sharing my little videos on there. 15 00:00:44,800 --> 00:00:47,680 Speaker 1: I want to share like tips, hacks, all that kind 16 00:00:47,680 --> 00:00:49,960 Speaker 1: of shit. But you know, we're all out here trying 17 00:00:49,960 --> 00:00:52,239 Speaker 1: to do the fucking most. My poor Instagram has just 18 00:00:52,240 --> 00:00:55,040 Speaker 1: gotten put to the put to the side. But watch 19 00:00:55,040 --> 00:00:56,720 Speaker 1: this space. I'm going to transform it over the next 20 00:00:56,720 --> 00:00:58,600 Speaker 1: few months. Anyway, I want to give a shout out 21 00:00:58,600 --> 00:01:01,480 Speaker 1: to Brook because she has left a comment on one 22 00:01:01,520 --> 00:01:03,680 Speaker 1: of my recent posts on there and I'm going to 23 00:01:03,760 --> 00:01:08,440 Speaker 1: read this out to you, she said, thanks Brittany for 24 00:01:08,560 --> 00:01:11,840 Speaker 1: this podcast. Your podcasts have made me realize that I 25 00:01:11,920 --> 00:01:15,119 Speaker 1: actually don't have what it takes to be a business owner, 26 00:01:15,520 --> 00:01:18,080 Speaker 1: and this has been a great thing for me personally. 27 00:01:18,560 --> 00:01:21,680 Speaker 1: In twenty twenty, I started a business that took off. 28 00:01:22,040 --> 00:01:24,720 Speaker 1: I was so proud and loved it, but all the 29 00:01:24,760 --> 00:01:28,680 Speaker 1: responsibility that you talk about, along with balancing family made 30 00:01:28,720 --> 00:01:33,880 Speaker 1: it incredibly challenging, and I ended up closing the business. 31 00:01:33,920 --> 00:01:37,800 Speaker 1: For years, I felt so guilty and ashamed that I 32 00:01:37,840 --> 00:01:40,640 Speaker 1: couldn't get it right, and I had dreams and plans 33 00:01:40,680 --> 00:01:43,920 Speaker 1: to restart. But since listening to the podcast, I've come 34 00:01:43,959 --> 00:01:47,119 Speaker 1: to be grateful for that chapter. Keep the lessons and 35 00:01:47,160 --> 00:01:50,360 Speaker 1: just keep learning about business as a hobby and reopen again, 36 00:01:50,440 --> 00:01:53,840 Speaker 1: maybe one day when things are more aligned. Business is 37 00:01:53,920 --> 00:01:56,800 Speaker 1: one of those things where you have to go all in. 38 00:01:57,080 --> 00:02:00,640 Speaker 1: So thank you for providing such great insight and educating 39 00:02:00,680 --> 00:02:03,760 Speaker 1: others on the ins and outs of business, not just 40 00:02:03,840 --> 00:02:06,960 Speaker 1: the surface level stuff. I love that. And you know what, 41 00:02:07,080 --> 00:02:10,520 Speaker 1: when I started this podcast, I had no idea that 42 00:02:10,919 --> 00:02:14,720 Speaker 1: it could leave someone with something like that. I thought, Yep, 43 00:02:14,720 --> 00:02:17,080 Speaker 1: I'm going to be able to start this podcast and 44 00:02:17,160 --> 00:02:21,040 Speaker 1: inspire others or give others something to relate to, you know, 45 00:02:21,040 --> 00:02:24,120 Speaker 1: if you're already in a business journey. But I never 46 00:02:24,160 --> 00:02:27,959 Speaker 1: once thought that it would make someone feel better about 47 00:02:27,960 --> 00:02:32,200 Speaker 1: their decision to close their business. And I guess the 48 00:02:32,320 --> 00:02:34,680 Speaker 1: hard thing, like I could talk about like my little 49 00:02:34,720 --> 00:02:37,320 Speaker 1: business ventures before I started Fate and how like I 50 00:02:37,360 --> 00:02:40,000 Speaker 1: gave up on those, and I guess the guilt that 51 00:02:40,040 --> 00:02:41,880 Speaker 1: I felt around that, but in saying that, I was 52 00:02:42,000 --> 00:02:44,920 Speaker 1: so young that I didn't even really realize what I 53 00:02:44,960 --> 00:02:47,760 Speaker 1: was doing. But when I started this pod, I never 54 00:02:47,800 --> 00:02:51,480 Speaker 1: thought that it would give someone that type of closure 55 00:02:51,560 --> 00:02:54,400 Speaker 1: on a business chapter in their own life. And I 56 00:02:54,400 --> 00:02:56,760 Speaker 1: guess that's one of the cool things about podcasts is 57 00:02:56,800 --> 00:02:58,960 Speaker 1: I can sit here and like ramble on about whatever 58 00:02:59,000 --> 00:03:02,480 Speaker 1: I'm talking about everyone and I could have such a 59 00:03:02,520 --> 00:03:06,040 Speaker 1: different impression on someone to what I initially thought. So 60 00:03:06,160 --> 00:03:10,600 Speaker 1: thank you so much Brooke for that comment. I have 61 00:03:10,680 --> 00:03:14,520 Speaker 1: always thought about, you know, businesses ending, And I've mentioned 62 00:03:14,520 --> 00:03:17,560 Speaker 1: this before, but how many businesses do we really know 63 00:03:17,760 --> 00:03:20,520 Speaker 1: that have been around for generations and generations? Not many? 64 00:03:20,720 --> 00:03:24,680 Speaker 1: Like it's rare that you will see a business out 65 00:03:25,200 --> 00:03:28,200 Speaker 1: live yourself like and it's rare when it's like in 66 00:03:28,240 --> 00:03:30,600 Speaker 1: business for over one hundred years, like you know. You 67 00:03:30,639 --> 00:03:34,040 Speaker 1: see those family run since nineteen sixty two, like you know. 68 00:03:34,440 --> 00:03:36,520 Speaker 1: But I don't think that's really common, especially in this 69 00:03:36,600 --> 00:03:39,960 Speaker 1: world that we're living in now, where it's everything wants everything, 70 00:03:40,040 --> 00:03:42,200 Speaker 1: Everyone wants everything at the click of a finger and 71 00:03:42,320 --> 00:03:44,080 Speaker 1: next day delivery and this that and the other, and 72 00:03:44,120 --> 00:03:46,119 Speaker 1: there's one trend this week and another trend in the other. 73 00:03:46,760 --> 00:03:51,680 Speaker 1: I have always been very realistic about knowing that one 74 00:03:51,760 --> 00:03:55,600 Speaker 1: day like fate, like fate is most likely going to 75 00:03:55,720 --> 00:04:00,400 Speaker 1: end in my lifetime, and that's a scary thing to think, 76 00:04:00,440 --> 00:04:02,680 Speaker 1: but I think it's better to think that than to 77 00:04:02,840 --> 00:04:05,280 Speaker 1: be completely oblivious to the fact now Fate's going to 78 00:04:05,360 --> 00:04:08,160 Speaker 1: go on forever, because not many businesses make it to 79 00:04:08,160 --> 00:04:10,640 Speaker 1: the five year mark, like not many make it to three. 80 00:04:11,680 --> 00:04:13,960 Speaker 1: So I think I'm very lucky for the fact that 81 00:04:14,000 --> 00:04:16,920 Speaker 1: I'm seven years in and still growing. But I'm also 82 00:04:17,160 --> 00:04:19,359 Speaker 1: very open to the fact that maybe one day this 83 00:04:19,520 --> 00:04:23,280 Speaker 1: is going to end, and who knows what way that 84 00:04:23,480 --> 00:04:26,039 Speaker 1: is going to end. And I have spoken with a 85 00:04:26,040 --> 00:04:28,400 Speaker 1: lot of people who are like a lot bigger in 86 00:04:28,480 --> 00:04:31,000 Speaker 1: business than me, or maybe they're from Sydney, like you know, 87 00:04:31,000 --> 00:04:33,840 Speaker 1: I think I still have that very like Newcastle, small 88 00:04:34,480 --> 00:04:38,840 Speaker 1: gal town, small town gal mindset. But I've spoken to 89 00:04:38,880 --> 00:04:41,800 Speaker 1: so many people who have had a lot more experience 90 00:04:41,880 --> 00:04:44,200 Speaker 1: than me, and they always say, you know, what's your 91 00:04:44,200 --> 00:04:47,039 Speaker 1: exit strategy? Because you know, apparently the thing that you 92 00:04:47,120 --> 00:04:49,440 Speaker 1: have to do in business is build it up until 93 00:04:49,440 --> 00:04:52,880 Speaker 1: it's at its most profitable point, and then you sell it. 94 00:04:53,120 --> 00:04:54,880 Speaker 1: You sell it to someone else, or you sell it 95 00:04:54,880 --> 00:04:59,000 Speaker 1: to a large company. That's like having an exit strategy? 96 00:04:59,040 --> 00:05:01,120 Speaker 1: Is that? And then you exit it and you walk 97 00:05:01,120 --> 00:05:03,520 Speaker 1: away and you don't have to deal with the downfall 98 00:05:03,560 --> 00:05:07,000 Speaker 1: of the business. And a lot of people see that 99 00:05:07,240 --> 00:05:09,400 Speaker 1: as the plan, like that's what you're supposed to do. 100 00:05:09,480 --> 00:05:13,719 Speaker 1: But I've always said, let's just say, for example, Fate 101 00:05:13,839 --> 00:05:15,680 Speaker 1: is going to last for fifteen years, and we're at 102 00:05:15,720 --> 00:05:19,120 Speaker 1: year seven already. Is it really the worst thing in 103 00:05:19,160 --> 00:05:22,680 Speaker 1: the world. If at year ten Fate is at its 104 00:05:22,920 --> 00:05:26,159 Speaker 1: most profitable point and then from year ten to year 105 00:05:26,200 --> 00:05:30,120 Speaker 1: fifteen it just slows down and dwindles down and we 106 00:05:30,200 --> 00:05:32,200 Speaker 1: close all the stores and whatever, and I see it 107 00:05:32,240 --> 00:05:35,680 Speaker 1: out to the end, is that really a failure? I 108 00:05:35,680 --> 00:05:39,320 Speaker 1: think if you told a lot of massive entrepreneurs and 109 00:05:39,760 --> 00:05:42,359 Speaker 1: investors and whatever like. They would see that as a failure, 110 00:05:42,560 --> 00:05:46,040 Speaker 1: But is it really I don't think so at all. 111 00:05:46,279 --> 00:05:48,160 Speaker 1: Sure you could have sold it when it was at 112 00:05:48,200 --> 00:05:50,239 Speaker 1: its most profitable and made heaps of money and walked 113 00:05:50,240 --> 00:05:52,919 Speaker 1: away and be set for life. But to ride the 114 00:05:52,960 --> 00:05:55,599 Speaker 1: business out until its end and get to that point 115 00:05:55,640 --> 00:05:57,320 Speaker 1: where you've got to close it because maybe you're not 116 00:05:57,360 --> 00:06:00,600 Speaker 1: making any more sales anymore. As sad as that is, 117 00:06:01,600 --> 00:06:03,520 Speaker 1: I don't think that's something that we should ever see 118 00:06:03,560 --> 00:06:06,120 Speaker 1: as a failure. I think we should celebrate that, Like 119 00:06:07,160 --> 00:06:09,359 Speaker 1: even if you were in it for three years or 120 00:06:09,360 --> 00:06:11,920 Speaker 1: two years, like you gave it a fucking crack and 121 00:06:11,960 --> 00:06:15,920 Speaker 1: you hopefully had fun during that time and made memories 122 00:06:16,040 --> 00:06:18,080 Speaker 1: or you know. For me, I think I would hope 123 00:06:18,120 --> 00:06:20,920 Speaker 1: that I've given people amazing jobs in that time and 124 00:06:20,960 --> 00:06:24,279 Speaker 1: made people happy in their careers. So what if fate 125 00:06:24,560 --> 00:06:27,720 Speaker 1: becomes huge and then on the other end it like 126 00:06:27,880 --> 00:06:31,719 Speaker 1: dies off. I still see that as something worth celebrating, 127 00:06:31,839 --> 00:06:34,919 Speaker 1: I think personally, so I take my hat off to you, 128 00:06:35,040 --> 00:06:38,320 Speaker 1: Brooke for realizing, for whatever reason that you closed your 129 00:06:38,360 --> 00:06:41,039 Speaker 1: business that it wasn't for you at the time. I 130 00:06:41,080 --> 00:06:44,320 Speaker 1: think social media can make business look like a walk 131 00:06:44,360 --> 00:06:46,400 Speaker 1: in the park. And I've said this before as well. 132 00:06:46,440 --> 00:06:48,359 Speaker 1: I know I make business look like a walk in 133 00:06:48,400 --> 00:06:54,040 Speaker 1: the park. It's very easy to portray that on social media. 134 00:06:54,200 --> 00:06:58,160 Speaker 1: And I will be honest, like I think like a lot. 135 00:06:58,360 --> 00:07:00,479 Speaker 1: Let's we can't say that business does and come without 136 00:07:00,480 --> 00:07:02,960 Speaker 1: its challenges. It does, like some days I'm like fuck. 137 00:07:03,440 --> 00:07:05,920 Speaker 1: But for the most part, because i know what I'm 138 00:07:05,920 --> 00:07:08,320 Speaker 1: doing is what I'm supposed to be doing. Right now, 139 00:07:08,760 --> 00:07:11,440 Speaker 1: I feel like a lot of days for me are 140 00:07:11,480 --> 00:07:13,320 Speaker 1: a walk in the park because I truly love what 141 00:07:13,360 --> 00:07:16,280 Speaker 1: I do and I'm passionate about what i do. For 142 00:07:16,320 --> 00:07:20,080 Speaker 1: the most part, business isn't a walk in the park. 143 00:07:20,160 --> 00:07:23,120 Speaker 1: It isn't easy. It's not glitz and glam like you 144 00:07:23,120 --> 00:07:26,360 Speaker 1: see on social media. And I've I keep saying, I've 145 00:07:26,400 --> 00:07:29,080 Speaker 1: said it before and I'll say it again. I make 146 00:07:29,120 --> 00:07:31,560 Speaker 1: business look so easy on social media. It can look 147 00:07:31,600 --> 00:07:34,640 Speaker 1: so glamorous. You can see all these amazing e commerce 148 00:07:34,680 --> 00:07:37,920 Speaker 1: brands and retail brands online. It's all pretty especially with 149 00:07:37,960 --> 00:07:40,400 Speaker 1: the industry. I'm in fashion and we're shooting with models 150 00:07:40,440 --> 00:07:45,000 Speaker 1: and doing XYZ opening all these stores. But I guess 151 00:07:45,040 --> 00:07:48,400 Speaker 1: I'm glad to have this podcast where I can kind 152 00:07:48,400 --> 00:07:51,240 Speaker 1: of lift the veil and talk about the realities of 153 00:07:51,480 --> 00:07:54,440 Speaker 1: running a business and how it isn't all what it's 154 00:07:54,480 --> 00:07:57,600 Speaker 1: made out to be. And I've always said owning a 155 00:07:57,640 --> 00:08:01,800 Speaker 1: business isn't for the faint hearted. That's the words, faint hearted, lighthearted, 156 00:08:01,880 --> 00:08:05,640 Speaker 1: faint harder. It's fucking hard and it comes with so 157 00:08:05,800 --> 00:08:08,880 Speaker 1: many more challenges than you could ever imagine. I'm going 158 00:08:08,960 --> 00:08:10,880 Speaker 1: to do a deep dive on some of the challenges 159 00:08:10,920 --> 00:08:14,000 Speaker 1: that I feel and face in a future episode, like 160 00:08:14,080 --> 00:08:16,320 Speaker 1: quite literally probably next week, so you can keep an 161 00:08:16,400 --> 00:08:19,920 Speaker 1: ear out for that one. But business isn't easy and 162 00:08:19,960 --> 00:08:22,920 Speaker 1: it's definitely not for everyone, and I think social media 163 00:08:22,960 --> 00:08:25,520 Speaker 1: can make it feel like it's for everyone. And also 164 00:08:25,880 --> 00:08:28,960 Speaker 1: with this podcast, I love that I can just I 165 00:08:29,080 --> 00:08:31,480 Speaker 1: share what I share on here, and I don't have 166 00:08:31,680 --> 00:08:34,800 Speaker 1: anything that I'm trying to gain out of this with 167 00:08:34,880 --> 00:08:37,360 Speaker 1: this pod. Like yes, I make a little bit of 168 00:08:37,400 --> 00:08:40,199 Speaker 1: money from Nova every week that I do these episodes, 169 00:08:40,200 --> 00:08:42,959 Speaker 1: and I'm very grateful for that. Thanks Nova. I drive 170 00:08:43,080 --> 00:08:45,840 Speaker 1: two hours here and back every week to do this pod, 171 00:08:45,960 --> 00:08:48,800 Speaker 1: so I think it's worth them paying me a little bit. 172 00:08:48,800 --> 00:08:52,520 Speaker 1: But I don't end these episodes and have anything that 173 00:08:52,559 --> 00:08:54,120 Speaker 1: I want to gain out of it. I want to 174 00:08:54,160 --> 00:08:58,040 Speaker 1: be able to share my information with everyone and there's 175 00:08:58,040 --> 00:09:01,440 Speaker 1: no catch, there's no call. I'm trying to sell, and 176 00:09:01,440 --> 00:09:03,680 Speaker 1: people who are actually always say to me, are you 177 00:09:03,720 --> 00:09:05,960 Speaker 1: ever going to do like mentoring? You know, when I 178 00:09:06,040 --> 00:09:07,960 Speaker 1: jump on my stories and talk about something, or if 179 00:09:08,000 --> 00:09:09,880 Speaker 1: they listen to the pod? Can I pay you? I've 180 00:09:09,880 --> 00:09:12,000 Speaker 1: had people say can I pay you to just go 181 00:09:12,040 --> 00:09:14,280 Speaker 1: out with a go out for coffee? And can I 182 00:09:14,360 --> 00:09:17,160 Speaker 1: just ask you questions? And I'm always like, oh, like, 183 00:09:17,240 --> 00:09:19,880 Speaker 1: I don't feel worthy of charging someone to do something 184 00:09:19,920 --> 00:09:22,520 Speaker 1: like that. And who's to say, Like, maybe one day, 185 00:09:22,960 --> 00:09:26,559 Speaker 1: if fate does come to a crashing, burning end, maybe 186 00:09:26,559 --> 00:09:30,280 Speaker 1: I will go down another path of coaching in business 187 00:09:30,880 --> 00:09:34,040 Speaker 1: and I'll tell you what's funny as well. I don't 188 00:09:34,040 --> 00:09:35,280 Speaker 1: know if it was at the start of this year 189 00:09:35,360 --> 00:09:36,319 Speaker 1: or a lot. I think it might have been the 190 00:09:36,400 --> 00:09:38,400 Speaker 1: end of last year. I went and spoke at a 191 00:09:38,600 --> 00:09:41,800 Speaker 1: like business event and it was the same event that 192 00:09:41,920 --> 00:09:44,480 Speaker 1: Richard Branson talked at and there are a bunch of 193 00:09:44,559 --> 00:09:49,560 Speaker 1: other speakers like before me and after me, and I 194 00:09:49,600 --> 00:09:52,760 Speaker 1: got up and did a half an hour keynote by myself. 195 00:09:53,120 --> 00:09:54,600 Speaker 1: And that was my first time ever doing like a 196 00:09:54,679 --> 00:09:58,200 Speaker 1: lengthy keynote speech like that, and what I found so interesting, 197 00:09:58,280 --> 00:10:00,000 Speaker 1: like I'd never been to one of those things before, 198 00:10:00,160 --> 00:10:02,960 Speaker 1: but they happen all the time, like those I think 199 00:10:02,960 --> 00:10:05,520 Speaker 1: it's called inspire and succeed, Like there's always all these 200 00:10:05,559 --> 00:10:09,120 Speaker 1: different talking events. But the thing that I found so interesting, 201 00:10:09,160 --> 00:10:11,400 Speaker 1: and this is me not shaming these events in any 202 00:10:11,400 --> 00:10:14,559 Speaker 1: way whatsoever, but every speaker that I saw, like before 203 00:10:14,600 --> 00:10:16,840 Speaker 1: me and after me, they all had something to sell, 204 00:10:18,160 --> 00:10:22,000 Speaker 1: which I found so interesting and I didn't know that 205 00:10:22,000 --> 00:10:24,200 Speaker 1: that's what they did. But like the guy that spoke 206 00:10:24,240 --> 00:10:26,679 Speaker 1: before me, he spoke for ages, Yeah, that you can 207 00:10:26,720 --> 00:10:29,559 Speaker 1: achieve this and that. Anyway, the first one hundred people 208 00:10:29,600 --> 00:10:31,520 Speaker 1: to come up the back of the room like and 209 00:10:31,520 --> 00:10:33,560 Speaker 1: they'd have like a big setup up the back where 210 00:10:33,559 --> 00:10:36,520 Speaker 1: you would sign up to the course and like get something. 211 00:10:36,920 --> 00:10:39,520 Speaker 1: And I was like, oh, this is what this thing is. 212 00:10:40,760 --> 00:10:43,560 Speaker 1: Whereas I did my keynote speech, and I almost think 213 00:10:43,600 --> 00:10:46,080 Speaker 1: the people in the audience know to expect that, like 214 00:10:46,120 --> 00:10:48,760 Speaker 1: the sales pitch at the end. And so I ended 215 00:10:48,800 --> 00:10:51,560 Speaker 1: my speech and then I remember the clapping was stalled, 216 00:10:52,600 --> 00:10:55,080 Speaker 1: and I'm not sure like in that moment, I was 217 00:10:55,120 --> 00:10:57,439 Speaker 1: like that's all, Like I literally said at the end, 218 00:10:57,480 --> 00:11:01,920 Speaker 1: like that's all. And then there was like a because 219 00:11:02,160 --> 00:11:05,320 Speaker 1: I don't know if for sure, but everyone before me 220 00:11:05,360 --> 00:11:07,880 Speaker 1: had sold something at the end, whereas I had nothing 221 00:11:07,920 --> 00:11:09,240 Speaker 1: to sell at the end. I was just there to 222 00:11:09,360 --> 00:11:11,440 Speaker 1: share my story and that's it. So I guess a 223 00:11:11,440 --> 00:11:13,320 Speaker 1: lot of people, I don't know, maybe in my position, 224 00:11:13,360 --> 00:11:14,959 Speaker 1: they would see a comment like this, like the one 225 00:11:14,960 --> 00:11:17,520 Speaker 1: that Brook has left and like not feel great about. 226 00:11:18,040 --> 00:11:20,760 Speaker 1: Like I'm an entrepreneur with this business podcast and someone 227 00:11:20,800 --> 00:11:23,520 Speaker 1: tell me that I inspired them that closing the business 228 00:11:23,600 --> 00:11:25,160 Speaker 1: was the best thing they could ever do, Like, no, 229 00:11:25,240 --> 00:11:27,079 Speaker 1: I want to turn this around and I know, make 230 00:11:27,120 --> 00:11:30,480 Speaker 1: money out of you Brook somehow. Whereas like, I am 231 00:11:30,559 --> 00:11:35,079 Speaker 1: so glad to have made Brook feel that way that 232 00:11:35,160 --> 00:11:37,240 Speaker 1: she was fine to close the chapter, and it was 233 00:11:37,280 --> 00:11:40,360 Speaker 1: not my intention whatsoever to make Brook feel that way, 234 00:11:40,880 --> 00:11:43,000 Speaker 1: but I'm glad. And I never want to be the 235 00:11:43,040 --> 00:11:47,240 Speaker 1: type of person on this podcast that has a certain agenda. 236 00:11:47,480 --> 00:11:50,600 Speaker 1: I guess, like, take whatever you will from these episodes, 237 00:11:50,640 --> 00:11:52,800 Speaker 1: if it's you finished listening to one of them and 238 00:11:52,800 --> 00:11:54,600 Speaker 1: you're like, fuck, yeah, I'm going to start a business, 239 00:11:54,640 --> 00:11:57,240 Speaker 1: or you might listen to my episode and think fuck, 240 00:11:57,320 --> 00:11:58,800 Speaker 1: I never want to do that, I never want to 241 00:11:58,800 --> 00:12:00,760 Speaker 1: own a business. Or if you're like Brook and you've 242 00:12:00,760 --> 00:12:03,840 Speaker 1: listened to however many episodes and thought fuck after her 243 00:12:03,880 --> 00:12:06,240 Speaker 1: sharing all this, I've made the absolute right decision in 244 00:12:06,240 --> 00:12:08,120 Speaker 1: closing my business, and I don't feel so bad about 245 00:12:08,120 --> 00:12:12,400 Speaker 1: it anymore. I absolutely love that. And I think one 246 00:12:12,400 --> 00:12:16,320 Speaker 1: thing that we definitely need to normalize is that we're 247 00:12:16,320 --> 00:12:20,960 Speaker 1: not cut out to do everything. There are so many 248 00:12:20,960 --> 00:12:23,120 Speaker 1: things that we can do in business, and I'll speak 249 00:12:23,160 --> 00:12:25,679 Speaker 1: about it in my episode next week about like the 250 00:12:25,840 --> 00:12:28,600 Speaker 1: challenges and pressures that I feel on myself when it 251 00:12:28,600 --> 00:12:31,360 Speaker 1: comes to being in my position, But there's no shame 252 00:12:31,440 --> 00:12:35,040 Speaker 1: in not being able to do it all, even if 253 00:12:35,080 --> 00:12:37,800 Speaker 1: it's something as big as running a business, Like I 254 00:12:37,840 --> 00:12:42,760 Speaker 1: think it's okay to not admit defeat, but to go 255 00:12:42,920 --> 00:12:45,720 Speaker 1: I can't do that thing. I can't run that business. 256 00:12:45,840 --> 00:12:48,480 Speaker 1: I can't do this and that. I think one thing 257 00:12:48,559 --> 00:12:50,880 Speaker 1: that I well, there's a few things that I've realized 258 00:12:50,880 --> 00:12:53,480 Speaker 1: that I can't do, one of them being I can't 259 00:12:53,520 --> 00:12:58,480 Speaker 1: do numbers. AJ does that. I handed that over to me. 260 00:12:58,559 --> 00:13:00,480 Speaker 1: So I was paying all of our invoice and doing 261 00:13:00,520 --> 00:13:03,160 Speaker 1: everything up until I want to say, like last year, 262 00:13:03,559 --> 00:13:05,120 Speaker 1: and then AJ just said to me one day, do 263 00:13:05,160 --> 00:13:07,120 Speaker 1: you admit to do that? That I was like sure, 264 00:13:07,280 --> 00:13:11,000 Speaker 1: So that I told everyone that sends us bills and invoices, 265 00:13:11,000 --> 00:13:13,760 Speaker 1: can you send them to AJ from now on? And 266 00:13:13,800 --> 00:13:17,960 Speaker 1: I've realized the numbers thing isn't for me. The other 267 00:13:18,000 --> 00:13:22,640 Speaker 1: thing that I've realized, maybe only in the last year 268 00:13:22,679 --> 00:13:26,760 Speaker 1: and a half or two years, is that direct one 269 00:13:26,800 --> 00:13:30,480 Speaker 1: on one management with a lot of employees is not 270 00:13:30,520 --> 00:13:34,920 Speaker 1: for me. I'm very involved in my team's day to 271 00:13:34,960 --> 00:13:38,800 Speaker 1: day lives and their jobs, but especially over the last 272 00:13:38,880 --> 00:13:41,880 Speaker 1: two years, we have put a lot of people in 273 00:13:41,960 --> 00:13:46,800 Speaker 1: management positions so that I know it's not just for me. 274 00:13:47,200 --> 00:13:50,480 Speaker 1: Obviously it's great for the team, but I now don't 275 00:13:50,520 --> 00:13:54,360 Speaker 1: feel that pressure of, Oh, I wonder how clear in 276 00:13:54,440 --> 00:13:56,680 Speaker 1: our social media team is doing in her day to 277 00:13:56,720 --> 00:13:59,760 Speaker 1: day job, and if she needs any direct help with anything, 278 00:14:00,360 --> 00:14:03,520 Speaker 1: I absolutely can do that and I will jump in 279 00:14:03,559 --> 00:14:06,280 Speaker 1: at any moment's notice to help out in any way. 280 00:14:06,720 --> 00:14:09,480 Speaker 1: But I think what I've realized is there's other bigger 281 00:14:09,520 --> 00:14:11,800 Speaker 1: things that I can focus on that's going to be 282 00:14:11,880 --> 00:14:14,000 Speaker 1: better for the business. For example, coming out with our 283 00:14:14,000 --> 00:14:17,000 Speaker 1: next collection, or planning a huge social media campaign, or 284 00:14:17,440 --> 00:14:20,040 Speaker 1: working on where our next door location is going to be. 285 00:14:20,240 --> 00:14:22,600 Speaker 1: It's way more important for me to put my time, 286 00:14:22,720 --> 00:14:26,080 Speaker 1: energy focus into that than having a sit down one 287 00:14:26,120 --> 00:14:29,040 Speaker 1: on one with Claire from our social media team or 288 00:14:29,080 --> 00:14:32,760 Speaker 1: Brook who does our PR saying Okay, Claire, what tasks 289 00:14:32,760 --> 00:14:35,280 Speaker 1: are you working on this week? Like that, I've realized 290 00:14:35,480 --> 00:14:38,920 Speaker 1: isn't for me, and that's a hard thing to do 291 00:14:39,000 --> 00:14:41,520 Speaker 1: as a business owner, is to let go of the 292 00:14:41,560 --> 00:14:45,120 Speaker 1: stuff that you don't need to hold on to. So 293 00:14:45,640 --> 00:14:50,000 Speaker 1: thanks so much Brooke for sending through your comment. The 294 00:14:50,080 --> 00:14:51,920 Speaker 1: Nova team have brought that to my attention. Thank you 295 00:14:52,000 --> 00:14:55,120 Speaker 1: very much Ellie for that, and I'm glad that you 296 00:14:55,160 --> 00:14:57,320 Speaker 1: could get something like that out of this podcast, which 297 00:14:57,360 --> 00:15:00,200 Speaker 1: again I never thought someone could get that out out 298 00:15:00,200 --> 00:15:03,880 Speaker 1: of it, but hey, anything goes on big business. It 299 00:15:03,920 --> 00:15:06,000 Speaker 1: doesn't matter what you're doing. Hopefully you can get something 300 00:15:06,000 --> 00:15:09,160 Speaker 1: out of the pod. So thanks Brooke, and I'll be 301 00:15:09,680 --> 00:15:17,280 Speaker 1: back next week with a main episode.