1 00:00:05,000 --> 00:00:05,760 Speaker 1: Welcome to the mentor. 2 00:00:05,840 --> 00:00:06,920 Speaker 2: I'm Mark Boris. 3 00:00:11,000 --> 00:00:12,800 Speaker 1: Can I get some quick sort of quick hits from you? 4 00:00:12,920 --> 00:00:15,080 Speaker 2: So from our small business community listens to us a 5 00:00:15,080 --> 00:00:19,120 Speaker 2: small business audience, maybe some tips as to what small 6 00:00:19,160 --> 00:00:22,040 Speaker 2: business owners in terms of marketing should not do. 7 00:00:22,160 --> 00:00:23,759 Speaker 1: You know, what's something they shouldn't do? 8 00:00:24,160 --> 00:00:26,720 Speaker 2: And you've maybe you've seen this happen, but there's some 9 00:00:26,760 --> 00:00:28,040 Speaker 2: tips says to what they should not do. 10 00:00:28,800 --> 00:00:33,240 Speaker 3: Yeah, I think most entrepreneurs are naturally reactive. They're always 11 00:00:33,280 --> 00:00:35,720 Speaker 3: switched on, They're always thinking. They see something, it gives 12 00:00:35,760 --> 00:00:39,000 Speaker 3: them idea, They text, they pivot, they change. So that 13 00:00:39,080 --> 00:00:43,360 Speaker 3: tenacity and I guess competitiveness and reactiveness is a good thing, 14 00:00:44,280 --> 00:00:47,280 Speaker 3: but it can also get you in a knot. So 15 00:00:47,360 --> 00:00:49,640 Speaker 3: I think, as I said before, it's about having that 16 00:00:49,760 --> 00:00:53,240 Speaker 3: fundamental strategy. And if it's a one pager on who's 17 00:00:53,240 --> 00:00:54,440 Speaker 3: my audience, how do they think? 18 00:00:54,480 --> 00:00:55,240 Speaker 1: How do they buy? 19 00:00:55,520 --> 00:00:58,200 Speaker 3: Here's our messages and you have that cheat sheet, put 20 00:00:58,200 --> 00:00:59,640 Speaker 3: it on your bed, put it on your desk, put 21 00:00:59,640 --> 00:01:02,360 Speaker 3: it in your actually just referencing that before you go 22 00:01:02,400 --> 00:01:05,679 Speaker 3: and make that snap decision and go. Does this comply 23 00:01:05,920 --> 00:01:08,120 Speaker 3: with how people are thinking of what we're doing? 24 00:01:08,319 --> 00:01:08,559 Speaker 1: Yes? 25 00:01:08,840 --> 00:01:09,160 Speaker 4: Do it? 26 00:01:09,480 --> 00:01:11,520 Speaker 3: Because Otherwise you'll be waking up every single day and 27 00:01:11,520 --> 00:01:13,560 Speaker 3: you'll see this social media trend or you'll see this, 28 00:01:13,680 --> 00:01:16,200 Speaker 3: or you'll hear someone saying be on radio, or change this, 29 00:01:16,319 --> 00:01:19,200 Speaker 3: or move your manufacturing to China, and you'll you'll try 30 00:01:19,240 --> 00:01:22,240 Speaker 3: and do it all. So I think have that north star. 31 00:01:22,080 --> 00:01:24,920 Speaker 1: And alignment piece and as your guideline, as your guideline. 32 00:01:24,920 --> 00:01:28,400 Speaker 2: So because entrepreneurs by usually by definition, tend to get 33 00:01:28,400 --> 00:01:32,399 Speaker 2: distracted easily. Yeah, and they hear something's gone really well, 34 00:01:32,680 --> 00:01:34,480 Speaker 2: or should I be doing that? Yeah, I mean you 35 00:01:34,520 --> 00:01:37,480 Speaker 2: just have something you've experienced with people. They're sort of 36 00:01:37,520 --> 00:01:38,160 Speaker 2: bouncering a lot. 37 00:01:38,600 --> 00:01:41,640 Speaker 3: Absolutely, and I think it's actually quite interesting. We started 38 00:01:41,640 --> 00:01:44,040 Speaker 3: working with small businesses who have their own money, and 39 00:01:44,080 --> 00:01:46,039 Speaker 3: now we've sort of worked our way up into large 40 00:01:46,160 --> 00:01:48,680 Speaker 3: enterprise because when you are dealing with the customer and 41 00:01:48,720 --> 00:01:53,040 Speaker 3: it's actually their money, the Yeah, it's far more I 42 00:01:53,040 --> 00:01:55,840 Speaker 3: guess reactive, and there is there is pressure, so again 43 00:01:56,080 --> 00:01:58,600 Speaker 3: you have to be far more reactive. So yeah, naturally 44 00:01:58,680 --> 00:02:02,720 Speaker 3: entrepreneurs are active, which is as a pro and a con. 45 00:02:03,160 --> 00:02:03,880 Speaker 1: That's your point too. 46 00:02:03,920 --> 00:02:06,400 Speaker 2: Before that you're making earlier too, because big organizations go 47 00:02:06,520 --> 00:02:10,680 Speaker 2: strategic and they roll it out small owners, small smaller 48 00:02:10,680 --> 00:02:13,639 Speaker 2: business owners spending their own money and they get influences 49 00:02:13,680 --> 00:02:15,760 Speaker 2: you need buy something else and then become tactical and 50 00:02:15,760 --> 00:02:18,400 Speaker 2: you forget about the strategy. And I think one of 51 00:02:18,440 --> 00:02:22,080 Speaker 2: the big takeaways from this discussion from a big organization 52 00:02:22,160 --> 00:02:25,760 Speaker 2: looks after your organization, looks after big clients, is that 53 00:02:26,840 --> 00:02:29,720 Speaker 2: no matter who you are, build a strategy yes day one, 54 00:02:30,120 --> 00:02:31,960 Speaker 2: and try and stick to it at least as you say, 55 00:02:31,960 --> 00:02:32,679 Speaker 2: it's your north star. 56 00:02:32,919 --> 00:02:35,399 Speaker 1: Try not to move way too much from it. 57 00:02:35,440 --> 00:02:37,320 Speaker 2: Is there something that you've seen You know, obviously you've 58 00:02:37,360 --> 00:02:41,320 Speaker 2: seen some good smaller businesses, good entrepreneurs. I mean it 59 00:02:41,360 --> 00:02:43,000 Speaker 2: was a great example that they kicked off as a 60 00:02:43,040 --> 00:02:45,640 Speaker 2: small business in Australia effectively now is a huge business. 61 00:02:46,560 --> 00:02:49,480 Speaker 2: Are there some things that you would tell small business 62 00:02:49,480 --> 00:02:54,560 Speaker 2: owners our audience that have worked and turned small businesses 63 00:02:54,600 --> 00:02:57,520 Speaker 2: into big businesses, apart from being strategic and sticking to 64 00:02:57,560 --> 00:03:00,040 Speaker 2: the strategy, mean, are there are there some sort of 65 00:03:00,280 --> 00:03:03,520 Speaker 2: guidelines you could sort of leave us with what's worked 66 00:03:03,520 --> 00:03:05,600 Speaker 2: for some of your now bigger clients. Who wants for 67 00:03:05,600 --> 00:03:08,560 Speaker 2: small clients? And by the way, everybody, everybody at some 68 00:03:08,600 --> 00:03:11,760 Speaker 2: stage or other was a small business. They all start 69 00:03:11,760 --> 00:03:17,680 Speaker 2: off a small business. General Electric was invented by Thomas 70 00:03:17,840 --> 00:03:20,639 Speaker 2: Edison in eighteen fifty six and he invented a light 71 00:03:20,680 --> 00:03:22,880 Speaker 2: bulb and he turned it into a company called General Electric. 72 00:03:22,919 --> 00:03:24,799 Speaker 2: Now it's one of the biggest companies of the world, but. 73 00:03:24,800 --> 00:03:27,040 Speaker 1: It started off as a small business. Every business starts 74 00:03:27,040 --> 00:03:27,440 Speaker 1: that way. 75 00:03:27,760 --> 00:03:31,200 Speaker 2: Whober included CBA, Commic Bank, Westpac, whoever you want to 76 00:03:31,200 --> 00:03:34,800 Speaker 2: talk about. What have you seen that makes that? Is 77 00:03:34,840 --> 00:03:37,880 Speaker 2: there a one or two consistent things that seems to 78 00:03:37,920 --> 00:03:40,440 Speaker 2: be president of every small business that becomes a successful, 79 00:03:40,480 --> 00:03:41,320 Speaker 2: bigger business. 80 00:03:41,800 --> 00:03:45,360 Speaker 3: For me, at the beginning, it's all about revenue. How 81 00:03:45,360 --> 00:03:46,840 Speaker 3: do you make that phone ring? How do you make 82 00:03:46,880 --> 00:03:49,560 Speaker 3: that till ring? And that's where your focus should be. 83 00:03:50,480 --> 00:03:53,680 Speaker 3: We get very obsessed when we're business owners around our 84 00:03:53,760 --> 00:03:55,920 Speaker 3: brand and our logo and our colors and making sure 85 00:03:55,920 --> 00:03:59,320 Speaker 3: everything's perfect. The focus should be on what makes the 86 00:03:59,360 --> 00:04:02,040 Speaker 3: phone ring, ensuring I look after my people, and so 87 00:04:02,200 --> 00:04:06,240 Speaker 3: for me, small business lead generation, sales generation, and those 88 00:04:06,280 --> 00:04:09,240 Speaker 3: tactics need to be your fundamental that you get right 89 00:04:09,560 --> 00:04:11,480 Speaker 3: and then work out the sexy stuff after that. 90 00:04:11,680 --> 00:04:14,240 Speaker 2: And are there any particular right now, Are there any 91 00:04:14,240 --> 00:04:20,839 Speaker 2: particular platforms mediums that are working better than others, I 92 00:04:20,880 --> 00:04:23,160 Speaker 2: mean other outstanding mediums. 93 00:04:23,320 --> 00:04:25,800 Speaker 3: Yeah, look at it. Obviously depends on the business and 94 00:04:25,800 --> 00:04:29,920 Speaker 3: where you need to be. I think, let's say retail retail, 95 00:04:30,080 --> 00:04:32,720 Speaker 3: I think or the issue that online digital retail you 96 00:04:32,760 --> 00:04:36,039 Speaker 3: should be. You know, your Google Search, Google Shop, and 97 00:04:36,080 --> 00:04:39,360 Speaker 3: then obviously your performance platforms like Meta and TikTok in 98 00:04:39,440 --> 00:04:42,239 Speaker 3: terms of performance ads and by performance ads. 99 00:04:42,080 --> 00:04:43,839 Speaker 1: I mean, what's that mean. I don't know what that means. 100 00:04:43,920 --> 00:04:46,640 Speaker 3: Yeah, it's a good question. So you've got your grid 101 00:04:46,800 --> 00:04:48,920 Speaker 3: that you post on, which is for your community for you, 102 00:04:49,000 --> 00:04:52,440 Speaker 3: however many thousand followers, and you go on there. But 103 00:04:52,480 --> 00:04:55,880 Speaker 3: then it's your dark ads, which run through a targeted 104 00:04:55,880 --> 00:04:58,440 Speaker 3: platform where you can go and punch in who you 105 00:04:58,480 --> 00:05:01,200 Speaker 3: want to find. Let's say I was trying to sell 106 00:05:01,200 --> 00:05:04,839 Speaker 3: the hyperbaric chambers. I say high net worth, active blah 107 00:05:04,839 --> 00:05:06,680 Speaker 3: blah blah blah blah, And I get an ad and 108 00:05:06,720 --> 00:05:08,560 Speaker 3: I post up that single ad, and I say send 109 00:05:08,600 --> 00:05:10,960 Speaker 3: it to those people. So they're not necessarily a follower, 110 00:05:11,520 --> 00:05:15,080 Speaker 3: but Facebook, Meta, Instagram knows who they are and it 111 00:05:15,120 --> 00:05:17,280 Speaker 3: will put those ads in their feed. That is the 112 00:05:17,360 --> 00:05:20,440 Speaker 3: quickest way to get straight to exactly who you need 113 00:05:20,480 --> 00:05:24,080 Speaker 3: to and it's the most targeted, potent search criteria that 114 00:05:24,440 --> 00:05:25,200 Speaker 3: there is out. 115 00:05:25,000 --> 00:05:26,880 Speaker 1: There that's interesting. And you call it dark as I 116 00:05:26,880 --> 00:05:27,440 Speaker 1: love that name. 117 00:05:28,000 --> 00:05:30,960 Speaker 2: We've never actually gone out looking for anybody on now 118 00:05:31,040 --> 00:05:32,200 Speaker 2: because we're just a broadcaster. 119 00:05:32,279 --> 00:05:33,560 Speaker 1: But we don't have a product. 120 00:05:33,600 --> 00:05:36,760 Speaker 2: But what you're saying to me is that I can 121 00:05:36,800 --> 00:05:38,120 Speaker 2: do whatever I want on my stories and I can 122 00:05:38,160 --> 00:05:39,760 Speaker 2: put it every one on my grid on Instagram for 123 00:05:39,839 --> 00:05:42,520 Speaker 2: argument's sake. But if we had a product that we 124 00:05:42,560 --> 00:05:44,799 Speaker 2: wanted to sell, then we'd be doing this so called. 125 00:05:45,440 --> 00:05:47,800 Speaker 1: We would profile the person. 126 00:05:47,480 --> 00:05:49,880 Speaker 2: Who I have now as a result of talking to 127 00:05:50,000 --> 00:05:54,120 Speaker 2: have researched, and that's my buyer. I would profile them 128 00:05:54,120 --> 00:05:57,880 Speaker 2: off to whoever it is Instagram or something all meta, 129 00:05:58,680 --> 00:06:01,680 Speaker 2: and then I'll pay fee and they'll find those people correct, 130 00:06:01,680 --> 00:06:03,440 Speaker 2: and then they will send it. Then will develop the 131 00:06:03,440 --> 00:06:05,840 Speaker 2: message ye, and then or might come to you and 132 00:06:05,880 --> 00:06:08,520 Speaker 2: you will develop the message for me, and then we'll 133 00:06:08,600 --> 00:06:09,039 Speaker 2: hit them. 134 00:06:09,279 --> 00:06:11,080 Speaker 3: We'll hit them, and you can even go as far 135 00:06:11,120 --> 00:06:13,240 Speaker 3: as putting your objective in there around do I want 136 00:06:13,279 --> 00:06:14,840 Speaker 3: them to watch the video or do I want to 137 00:06:14,880 --> 00:06:15,920 Speaker 3: send them to my website? 138 00:06:15,960 --> 00:06:18,760 Speaker 1: It just met it does. Do the platforms ask you 139 00:06:19,000 --> 00:06:19,760 Speaker 1: do they prompt. 140 00:06:19,600 --> 00:06:21,760 Speaker 3: You basically take you through a survey or a questionnaire 141 00:06:21,760 --> 00:06:23,520 Speaker 3: where you say, who's the person, what do you want 142 00:06:23,560 --> 00:06:27,240 Speaker 3: them to do? It's very intuitive and I think, you know, 143 00:06:27,320 --> 00:06:31,320 Speaker 3: most people can go through this platform themselves and build 144 00:06:31,360 --> 00:06:32,200 Speaker 3: something out and. 145 00:06:32,320 --> 00:06:33,160 Speaker 1: I can't go. 146 00:06:33,279 --> 00:06:35,159 Speaker 2: I can't let you go without asking one quick question. 147 00:06:36,400 --> 00:06:38,760 Speaker 2: Should I using chat you to write mads for me 148 00:06:39,360 --> 00:06:40,240 Speaker 2: as both to coming to you? 149 00:06:41,880 --> 00:06:43,440 Speaker 3: Ah, it's a funny one. 150 00:06:43,560 --> 00:06:45,440 Speaker 1: But you're not looking. You don't laugh at that hard. 151 00:06:45,520 --> 00:06:47,040 Speaker 3: Yeah, yeah, it's interesting. 152 00:06:47,080 --> 00:06:50,400 Speaker 1: It's coming to talk to me about it? How do 153 00:06:50,440 --> 00:06:51,960 Speaker 1: you guys use it? How will you use it? 154 00:06:51,960 --> 00:06:54,400 Speaker 3: It's funny because we actually say that, you know, chat 155 00:06:54,440 --> 00:06:57,880 Speaker 3: GPT is amazing as a baseline and you can get 156 00:06:57,880 --> 00:07:00,719 Speaker 3: a lot of ideas from it, but we also have 157 00:07:00,760 --> 00:07:02,440 Speaker 3: a rule in our agency that we don't want to 158 00:07:02,480 --> 00:07:04,760 Speaker 3: be spitting out things that everyone else has access to. 159 00:07:04,960 --> 00:07:06,080 Speaker 1: Which CHATJP do will do? 160 00:07:06,240 --> 00:07:07,080 Speaker 3: Which which it will do? 161 00:07:07,200 --> 00:07:10,240 Speaker 1: Is it tastes one common denominator? It grab grabs everything. 162 00:07:10,280 --> 00:07:12,200 Speaker 3: It's like a mass internet search and or can put 163 00:07:12,240 --> 00:07:14,440 Speaker 3: pull a lot together and spit out an answer. So 164 00:07:14,480 --> 00:07:17,560 Speaker 3: we say we run that process and say, well, we 165 00:07:17,600 --> 00:07:19,360 Speaker 3: don't use anything that comes up on that list because 166 00:07:19,360 --> 00:07:22,040 Speaker 3: it's too generic. So for us in that sort of 167 00:07:22,120 --> 00:07:24,280 Speaker 3: you know, top tier, we say, well that's our don't 168 00:07:24,280 --> 00:07:26,960 Speaker 3: do list. But I guess for smaller, medium sized business, 169 00:07:26,960 --> 00:07:29,160 Speaker 3: it's the power of that thing is phenomenal in terms 170 00:07:29,200 --> 00:07:31,680 Speaker 3: of and even that research we spoke about before, of 171 00:07:31,920 --> 00:07:33,480 Speaker 3: understanding my audience, how do they think? 172 00:07:33,480 --> 00:07:34,200 Speaker 1: Where do they buy? 173 00:07:34,480 --> 00:07:37,480 Speaker 3: You could ask chat GPT those questions and it could 174 00:07:37,520 --> 00:07:38,840 Speaker 3: be your strategist for you. 175 00:07:38,960 --> 00:07:41,440 Speaker 2: So because someone might have already published something about exactly 176 00:07:41,520 --> 00:07:43,760 Speaker 2: that topic and chat GP you'll go and find it somewhere. 177 00:07:43,840 --> 00:07:46,080 Speaker 3: It'll go to the the dark depths and pull everything 178 00:07:46,080 --> 00:07:48,080 Speaker 3: that's relevant together and give you a you know, a 179 00:07:48,120 --> 00:07:50,200 Speaker 3: one page cheat sheet on. 180 00:07:49,880 --> 00:07:51,640 Speaker 1: What you should do. It's not a bad starter. It's 181 00:07:51,640 --> 00:07:52,239 Speaker 1: a great starter. 182 00:07:52,480 --> 00:07:54,880 Speaker 2: It's funny, you know, because the US not that long ago, 183 00:07:55,080 --> 00:07:56,680 Speaker 2: about any months I thought I'd try it, and I 184 00:07:56,800 --> 00:07:59,160 Speaker 2: know I was making a speech and I asked, I 185 00:07:59,160 --> 00:08:01,240 Speaker 2: had already written spear to be to write to miss 186 00:08:01,280 --> 00:08:04,360 Speaker 2: speech said give me my coming. How many words was 187 00:08:04,400 --> 00:08:06,800 Speaker 2: this my audience has gone talking about blah blah, And 188 00:08:06,840 --> 00:08:09,160 Speaker 2: it gave me It was not bad like it was 189 00:08:09,520 --> 00:08:10,160 Speaker 2: as you said. 190 00:08:09,960 --> 00:08:13,040 Speaker 1: It was very generic. It wasn't It wasn't what I 191 00:08:13,080 --> 00:08:13,720 Speaker 1: wanted to deliver. 192 00:08:13,720 --> 00:08:17,240 Speaker 2: It didn't have enough personal stuff in there, my story stuff. 193 00:08:17,360 --> 00:08:19,120 Speaker 2: But it wouldn't have known about my story stuff because 194 00:08:19,120 --> 00:08:21,520 Speaker 2: I not published my story stuff, so it's not going 195 00:08:21,520 --> 00:08:23,400 Speaker 2: to pick up my stuff. But it was actually not 196 00:08:23,440 --> 00:08:27,160 Speaker 2: a bad yardstick meat for me to look at in 197 00:08:27,240 --> 00:08:29,080 Speaker 2: terms of what other people have talked about. It was 198 00:08:29,080 --> 00:08:31,880 Speaker 2: about leadership or something like that, and it wasn't a 199 00:08:31,880 --> 00:08:34,120 Speaker 2: bad yards to go on based on what you know, 200 00:08:36,000 --> 00:08:38,160 Speaker 2: John F. Kennedy might have said about leadership. You know, 201 00:08:38,200 --> 00:08:40,400 Speaker 2: it drags that sort of stuff in for you. It 202 00:08:40,440 --> 00:08:43,400 Speaker 2: gives you a few little nice markers and says to me, 203 00:08:43,720 --> 00:08:46,120 Speaker 2: in relation to the speech i'd written, I'm on the 204 00:08:46,160 --> 00:08:49,040 Speaker 2: right track. It wasn't what I was going to say, 205 00:08:49,360 --> 00:08:50,520 Speaker 2: but I'm on the right track. It gives you a 206 00:08:50,559 --> 00:08:54,080 Speaker 2: bit of confidence if you're you know, like not that 207 00:08:54,400 --> 00:08:56,160 Speaker 2: I'm not someone who's sort of lacking in confidence, but 208 00:08:56,440 --> 00:08:58,440 Speaker 2: other people are starting off business and they sort of 209 00:08:59,040 --> 00:09:01,480 Speaker 2: go through the exosse your time talking about and you know, 210 00:09:01,600 --> 00:09:03,800 Speaker 2: and they've done all the research and they've worked out 211 00:09:03,840 --> 00:09:06,440 Speaker 2: the researching says this is what the message was saying. 212 00:09:06,480 --> 00:09:08,559 Speaker 2: Is perhaps the language the message should be put into 213 00:09:09,080 --> 00:09:10,720 Speaker 2: and these are the platforms are going to go to. 214 00:09:10,880 --> 00:09:14,400 Speaker 2: You've done your work, Yeah, try it out, give it 215 00:09:14,400 --> 00:09:17,000 Speaker 2: a crack and see if there's any variability between what 216 00:09:17,120 --> 00:09:20,760 Speaker 2: you've come up with and what someone else has already 217 00:09:20,760 --> 00:09:24,280 Speaker 2: probably said problems. Chat to Journey goes to twenty twenty one. 218 00:09:25,000 --> 00:09:27,480 Speaker 2: It doesn't go beyond that, but doesn't matter. You're going 219 00:09:27,520 --> 00:09:29,040 Speaker 2: to get a bit of a guideline. 220 00:09:29,120 --> 00:09:31,000 Speaker 3: Yeah, correct, And I think you know there's a lot 221 00:09:31,000 --> 00:09:32,920 Speaker 3: of I guess when it's starting business. I guess you 222 00:09:33,000 --> 00:09:35,560 Speaker 3: know blind spots. You know I know how to make X, 223 00:09:36,360 --> 00:09:38,000 Speaker 3: and you know I don't know how to do the 224 00:09:38,040 --> 00:09:40,800 Speaker 3: financials or even the marketing. I think it can give 225 00:09:40,840 --> 00:09:43,040 Speaker 3: you a really nice I guess entry point into some 226 00:09:43,120 --> 00:09:46,360 Speaker 3: of these worlds. And yeah, writing ads and writing copy 227 00:09:46,440 --> 00:09:48,880 Speaker 3: for social posts certainly in an area it can help 228 00:09:48,920 --> 00:09:49,120 Speaker 3: you with. 229 00:09:49,200 --> 00:09:49,560 Speaker 4: For sure. 230 00:09:50,880 --> 00:09:54,000 Speaker 5: I say AI won't take your jobs, But the people 231 00:09:54,040 --> 00:09:56,559 Speaker 5: who aren't prepared to lean into AI. 232 00:09:56,360 --> 00:09:59,319 Speaker 1: Are in trouble, which means what it means. 233 00:09:59,120 --> 00:10:00,559 Speaker 4: They're the ones that are going to know their jobs. 234 00:10:00,600 --> 00:10:02,760 Speaker 5: They need to they need to upscale, they need to 235 00:10:02,800 --> 00:10:05,120 Speaker 5: at least get their head around what's going on at 236 00:10:05,160 --> 00:10:07,880 Speaker 5: the moment. Interesting you talk about healthcare. I was just 237 00:10:07,920 --> 00:10:12,560 Speaker 5: saying to Sammy before I came in that it launched 238 00:10:12,559 --> 00:10:16,040 Speaker 5: a couple of years ago, but it went actually live 239 00:10:16,520 --> 00:10:21,520 Speaker 5: last week in China. There's now an AI hospital can 240 00:10:21,520 --> 00:10:25,839 Speaker 5: treat ten thousand patients a day. Wow, was developed by 241 00:10:25,840 --> 00:10:28,440 Speaker 5: one of the universities over there, and it is all 242 00:10:28,480 --> 00:10:32,440 Speaker 5: AI driven AI doctors, AI nurses, AI ad men, ten 243 00:10:32,440 --> 00:10:33,520 Speaker 5: thousand patients a day. 244 00:10:34,240 --> 00:10:36,360 Speaker 2: Yeah, it's funny you should say, because I was only 245 00:10:36,400 --> 00:10:39,440 Speaker 2: thinking a few days ago and actually again this morning 246 00:10:40,160 --> 00:10:42,880 Speaker 2: about mortgage breaking industry, which I mean, I'm a big 247 00:10:42,880 --> 00:10:46,160 Speaker 2: mortge business, and I can see it sort of being 248 00:10:46,200 --> 00:10:50,760 Speaker 2: AI driven at some stage and then AI you know, 249 00:10:50,800 --> 00:10:52,920 Speaker 2: you might want a mortgage. You might be buying the 250 00:10:52,960 --> 00:10:56,160 Speaker 2: house you just sold and they need to borrow some money, 251 00:10:56,440 --> 00:11:01,600 Speaker 2: and you could go into whatever the protocol ischalrod AI 252 00:11:02,160 --> 00:11:03,880 Speaker 2: and that's your marks broker. 253 00:11:04,880 --> 00:11:07,000 Speaker 5: I'm already working with a few brokers to do something 254 00:11:07,080 --> 00:11:12,720 Speaker 5: similar agents because they've we've identified that different segments within 255 00:11:12,760 --> 00:11:18,440 Speaker 5: the market may not necessarily want yeah exactly, or they 256 00:11:18,440 --> 00:11:20,600 Speaker 5: want to get to a certain point before they go okay, well, 257 00:11:20,600 --> 00:11:23,480 Speaker 5: now I want to engage mark and have a proper conversation. 258 00:11:23,920 --> 00:11:26,120 Speaker 5: But maybe they're shift workers, maybe they're you know, for 259 00:11:26,200 --> 00:11:30,360 Speaker 5: whatever reason, they want to do their due diligence unto 260 00:11:30,400 --> 00:11:36,000 Speaker 5: a point. So we've been developing protocols for these people 261 00:11:36,080 --> 00:11:39,160 Speaker 5: where yeah, you can just jump on and have a chat, 262 00:11:39,240 --> 00:11:42,000 Speaker 5: but not just a type chat, like you can have 263 00:11:42,280 --> 00:11:46,439 Speaker 5: a virtual conversation. So we're developing video AI like video 264 00:11:46,480 --> 00:11:49,679 Speaker 5: avatars and voice avatars that are multi. 265 00:11:49,520 --> 00:11:52,400 Speaker 4: Lingual, you know. So it gets over that that. 266 00:11:52,400 --> 00:11:55,040 Speaker 1: Issue of that's not hard TRAI to do that. It's 267 00:11:55,080 --> 00:11:56,720 Speaker 1: really easy exactly. 268 00:11:56,800 --> 00:11:58,520 Speaker 5: It just comes down to and this is what I 269 00:11:58,559 --> 00:12:02,640 Speaker 5: say to people now, like it's only limited by your imagination. 270 00:12:03,000 --> 00:12:07,120 Speaker 5: So if you are concerned that AI could take your job, 271 00:12:08,720 --> 00:12:12,000 Speaker 5: do something about it, Like start to look into Okay, 272 00:12:12,040 --> 00:12:14,880 Speaker 5: well what don't I like about the job that I do? 273 00:12:14,960 --> 00:12:18,160 Speaker 5: Now that I can outsource to AI, that's going to 274 00:12:18,280 --> 00:12:21,720 Speaker 5: allow my skill set that I am really good at 275 00:12:21,960 --> 00:12:24,680 Speaker 5: to be of more value to the organization or to 276 00:12:24,760 --> 00:12:25,360 Speaker 5: my clients. 277 00:12:26,120 --> 00:12:26,959 Speaker 1: That's very interesting. 278 00:12:29,080 --> 00:12:32,640 Speaker 2: What are the things would you, apart from buying a book, 279 00:12:33,559 --> 00:12:36,720 Speaker 2: would you offer as tips to business owners in relation 280 00:12:36,840 --> 00:12:42,960 Speaker 2: to where artificial intelligence belongs in their business? For example, 281 00:12:43,000 --> 00:12:44,319 Speaker 2: at the coffee shop next door. 282 00:12:45,120 --> 00:12:46,520 Speaker 4: You've just got to start having a play. 283 00:12:46,679 --> 00:12:49,800 Speaker 5: So really, if you know, just open AI Chat, GPT, 284 00:12:50,040 --> 00:12:55,679 Speaker 5: Microsoft co Pilot, whatever your choice is. Just start having 285 00:12:55,720 --> 00:13:00,520 Speaker 5: a play. And often it's about playing it's something in 286 00:13:00,559 --> 00:13:04,880 Speaker 5: your personal life as opposed to a business. So as 287 00:13:04,880 --> 00:13:08,000 Speaker 5: an example, a couple of grand babies. So we write 288 00:13:08,000 --> 00:13:11,320 Speaker 5: them Christmas book every year. So we just kind of 289 00:13:11,320 --> 00:13:13,280 Speaker 5: put in the stuff that they've done through the year, 290 00:13:13,520 --> 00:13:16,200 Speaker 5: and we let the system write a Christmas book and 291 00:13:16,240 --> 00:13:17,440 Speaker 5: we put some photos to it. 292 00:13:17,640 --> 00:13:18,559 Speaker 1: So you instructed. 293 00:13:19,440 --> 00:13:22,120 Speaker 5: So THEO and Charlie, they're this age, they do this. 294 00:13:22,240 --> 00:13:24,559 Speaker 5: They like going here, they hang out with mom and dad, 295 00:13:24,760 --> 00:13:25,160 Speaker 5: you know, all that. 296 00:13:25,200 --> 00:13:25,760 Speaker 4: Kind of stuff. 297 00:13:25,760 --> 00:13:27,320 Speaker 5: It writes a book, we put some pictures to it, 298 00:13:27,360 --> 00:13:31,320 Speaker 5: and you get a printed create. Yeah, we create a 299 00:13:31,360 --> 00:13:36,480 Speaker 5: scavenger hunt. You know, we write the Christmas menu. So 300 00:13:37,200 --> 00:13:41,600 Speaker 5: write grandma her a poem for her birthday. 301 00:13:41,720 --> 00:13:42,680 Speaker 4: So just start having. 302 00:13:42,559 --> 00:13:45,640 Speaker 5: A play with it in a way that is non 303 00:13:45,720 --> 00:13:47,920 Speaker 5: threatening or feels like it's not going to have an 304 00:13:47,960 --> 00:13:51,360 Speaker 5: impact if it goes wrong. Right, And often people, particularly 305 00:13:51,360 --> 00:13:53,360 Speaker 5: if their business owners, go oh, I can't do this yet, 306 00:13:53,360 --> 00:13:56,720 Speaker 5: because what if it goes pair shaped? Okay, we'll play 307 00:13:56,720 --> 00:14:00,120 Speaker 5: with something in your personal life that is non threat 308 00:14:01,080 --> 00:14:03,199 Speaker 5: and then once you go, oh, okay, it's actually pretty 309 00:14:03,200 --> 00:14:05,800 Speaker 5: good at that, Well, then what could that look like 310 00:14:06,760 --> 00:14:09,000 Speaker 5: if you started using that in your business. 311 00:14:09,160 --> 00:14:10,480 Speaker 1: It's interesting because I do that. 312 00:14:10,480 --> 00:14:12,280 Speaker 2: That's sort of where I started to and I started 313 00:14:12,280 --> 00:14:16,080 Speaker 2: asking questions about I talked about politics at one stage 314 00:14:16,080 --> 00:14:18,600 Speaker 2: because it was we just had some election. I started 315 00:14:18,640 --> 00:14:22,360 Speaker 2: talking about health, and then then I started to open 316 00:14:22,480 --> 00:14:25,440 Speaker 2: up a little bit and like just gradually doing things 317 00:14:25,800 --> 00:14:29,760 Speaker 2: to try and try and beat the system sort of thing, 318 00:14:29,840 --> 00:14:31,520 Speaker 2: if you know what I mean. Just I want to 319 00:14:31,520 --> 00:14:37,000 Speaker 2: see how people see how can I sort of get 320 00:14:37,080 --> 00:14:39,680 Speaker 2: under its skin or can I do? I know more 321 00:14:39,720 --> 00:14:42,720 Speaker 2: about the topic than it knows. It's funny, you know. 322 00:14:42,760 --> 00:14:46,600 Speaker 2: I asked one question about I said, well, well you 323 00:14:46,680 --> 00:14:47,960 Speaker 2: just the answer you just gave me. 324 00:14:49,720 --> 00:14:50,480 Speaker 1: Is there any. 325 00:14:53,000 --> 00:14:57,440 Speaker 2: Scholarly articles on this? And I knew two scholarly articles 326 00:14:57,440 --> 00:14:59,440 Speaker 2: on it, and they only gave me one of them. 327 00:14:59,440 --> 00:15:01,120 Speaker 2: And I then went said, what about Is there a 328 00:15:01,160 --> 00:15:04,200 Speaker 2: schol another scholar the article on this, like like more 329 00:15:04,200 --> 00:15:07,600 Speaker 2: of an abstract, like a PhD s type thing. And 330 00:15:07,760 --> 00:15:10,600 Speaker 2: I said no, but I knew there was because I've 331 00:15:10,640 --> 00:15:11,800 Speaker 2: got it. I've seen it, I've read it. 332 00:15:12,800 --> 00:15:14,920 Speaker 1: And is that an example of hallucination. 333 00:15:15,480 --> 00:15:18,240 Speaker 5: Yeah, or it may not have picked up that information yet, 334 00:15:18,280 --> 00:15:21,120 Speaker 5: depending on how how recent. 335 00:15:21,280 --> 00:15:22,800 Speaker 1: That abstract result you had. 336 00:15:22,880 --> 00:15:24,200 Speaker 4: Okay, then it's five years old. 337 00:15:24,320 --> 00:15:27,600 Speaker 5: Yeah, then it's it's just trying to pull one over you. 338 00:15:28,240 --> 00:15:29,720 Speaker 1: It does happen to get lazy. 339 00:15:30,760 --> 00:15:34,560 Speaker 5: You mean again, I think when it's doing the update 340 00:15:34,960 --> 00:15:38,240 Speaker 5: for the new system, like I've had to. And it's 341 00:15:38,320 --> 00:15:44,720 Speaker 5: interesting that we noticed this. But if you type in all. 342 00:15:44,640 --> 00:15:48,120 Speaker 1: Caps, if you when you're putting in so. 343 00:15:48,120 --> 00:15:50,720 Speaker 5: If you type in all caps, that's considered yelling, right, 344 00:15:51,000 --> 00:15:53,000 Speaker 5: not really, Yeah, So if you send it someone a 345 00:15:53,000 --> 00:15:55,400 Speaker 5: text message in all caps or an email in all caps, 346 00:15:55,720 --> 00:15:57,560 Speaker 5: that's considered that you're yelling at aggressive. 347 00:15:58,320 --> 00:15:59,280 Speaker 4: So if you type in. 348 00:15:59,240 --> 00:16:01,560 Speaker 5: All caps, I thinks you're being aggressive, and it will 349 00:16:01,560 --> 00:16:05,240 Speaker 5: give you a better response. Really, Now, do it over 350 00:16:05,240 --> 00:16:09,960 Speaker 5: and over again, and it will start to get pete 351 00:16:10,000 --> 00:16:11,840 Speaker 5: off with you and it will go the other way. 352 00:16:11,920 --> 00:16:14,000 Speaker 4: No, no, no, and they. 353 00:16:13,800 --> 00:16:15,440 Speaker 1: So that's great, justn emotion. 354 00:16:15,560 --> 00:16:20,040 Speaker 5: But the thing that concerns me is the architects behind 355 00:16:20,120 --> 00:16:24,640 Speaker 5: these systems don't know why it does that. So it's 356 00:16:24,640 --> 00:16:26,520 Speaker 5: one thing to kind of go, oh, that's kind of cool, 357 00:16:26,640 --> 00:16:28,920 Speaker 5: like the other one we know, on average, and this 358 00:16:28,960 --> 00:16:32,440 Speaker 5: is a rough average, if you say please and thank 359 00:16:32,480 --> 00:16:35,760 Speaker 5: you when you interact and you're polite, you will get 360 00:16:35,800 --> 00:16:37,800 Speaker 5: on average about a forty percent better result. 361 00:16:38,160 --> 00:16:41,040 Speaker 4: No, but they don't know why. 362 00:16:44,360 --> 00:16:46,120 Speaker 1: That's freaking me out right. 363 00:16:46,440 --> 00:16:48,560 Speaker 4: So they're the things that I kind of go, hey, 364 00:16:48,600 --> 00:16:53,200 Speaker 4: that's really cool. But the thing that freaks me out 365 00:16:53,320 --> 00:16:54,880 Speaker 4: is but they don't know why. 366 00:16:55,720 --> 00:16:58,240 Speaker 5: They can't kind of go oh, it's because it is 367 00:16:58,320 --> 00:17:01,040 Speaker 5: learning emotion or it is doing that. 368 00:17:02,040 --> 00:17:05,520 Speaker 4: They don't know. That's the bit that I kind of go. 369 00:17:06,440 --> 00:17:09,120 Speaker 5: So always, so please and thank you, Mark, because if 370 00:17:09,160 --> 00:17:12,520 Speaker 5: the terminator does arrive, at least it will look at 371 00:17:12,520 --> 00:17:14,800 Speaker 5: you and go, oh, he was one of the nice ones. 372 00:17:16,080 --> 00:17:18,359 Speaker 2: At least I may not believe or disbelieve, but at 373 00:17:18,440 --> 00:17:20,320 Speaker 2: least I say a prayer and just in case there 374 00:17:20,400 --> 00:17:22,360 Speaker 2: really is a guy up there waiting for me when 375 00:17:22,400 --> 00:17:24,000 Speaker 2: I or a girl waiting for me. 376 00:17:24,000 --> 00:17:26,120 Speaker 1: Up for me up there when I do. 377 00:17:26,160 --> 00:17:28,840 Speaker 2: Kick the bucket. Just like an insurance policy exactly you're saying. 378 00:17:28,920 --> 00:17:32,280 Speaker 2: You're saying, insure yourself, and so we ensure ourselves anyway. 379 00:17:32,840 --> 00:17:35,240 Speaker 2: That's a normal thing in business and in life. We 380 00:17:35,560 --> 00:17:37,920 Speaker 2: take out insurances all the time. And that makes sense. 381 00:17:38,720 --> 00:17:42,000 Speaker 2: And as long as there's all sorts of stories, Now 382 00:17:42,440 --> 00:17:43,320 Speaker 2: where's it going to end up? 383 00:17:43,640 --> 00:17:43,840 Speaker 4: Yeah? 384 00:17:43,880 --> 00:17:47,160 Speaker 5: Exactly so on insurances that and this is another one 385 00:17:47,200 --> 00:17:50,399 Speaker 5: of this is just my belief at the moment, I 386 00:17:50,480 --> 00:17:53,520 Speaker 5: have no again data to back this up. I can't 387 00:17:53,560 --> 00:17:56,320 Speaker 5: see that we will have professional indemnity insurance in the 388 00:17:56,320 --> 00:17:57,080 Speaker 5: next two years. 389 00:17:58,640 --> 00:18:00,600 Speaker 4: Why, well, think about it. 390 00:18:00,720 --> 00:18:02,920 Speaker 5: How it proved to me that that advice you gave 391 00:18:02,960 --> 00:18:06,800 Speaker 5: me was from market in chat chipp So that's why 392 00:18:06,840 --> 00:18:10,720 Speaker 5: would I ensure you for professional indemnity you insurer? 393 00:18:10,880 --> 00:18:14,520 Speaker 1: Yeah, because you're not sure proof to me. 394 00:18:14,520 --> 00:18:17,040 Speaker 5: That that was that was the human and not a 395 00:18:17,160 --> 00:18:21,359 Speaker 5: chatbot that's gone off. And given that piece of advice. 396 00:18:21,119 --> 00:18:24,920 Speaker 2: How popular now? Like because right now, right now, how 397 00:18:24,960 --> 00:18:29,639 Speaker 2: popular like in terms of popularity in terms of growth 398 00:18:30,080 --> 00:18:34,120 Speaker 2: is the AI protocols like you know, chatchip, etcetera. How 399 00:18:34,119 --> 00:18:35,119 Speaker 2: popular have they become? 400 00:18:35,359 --> 00:18:35,479 Speaker 6: Oh? 401 00:18:35,720 --> 00:18:36,080 Speaker 4: Crazy? 402 00:18:36,160 --> 00:18:39,960 Speaker 5: So when chat gipt released, man, any any person that 403 00:18:40,040 --> 00:18:43,080 Speaker 5: owns a business would have loved their their word of 404 00:18:43,119 --> 00:18:46,840 Speaker 5: mouth because they were the fastest growing organization. So they 405 00:18:46,880 --> 00:18:49,520 Speaker 5: hit the million within a couple of days or a 406 00:18:49,520 --> 00:18:52,240 Speaker 5: couple of hours, twelve hours or something. But now there's 407 00:18:52,359 --> 00:18:56,080 Speaker 5: like ten twenty million uses an hour an hour. Yeah, 408 00:18:56,400 --> 00:19:00,280 Speaker 5: so it's crazy, crazy numbers. So the issue that we 409 00:19:00,359 --> 00:19:04,960 Speaker 5: have currently, and you mentioned video earlier, it's the compute 410 00:19:04,960 --> 00:19:09,080 Speaker 5: power again, right, that's the problem now, is that to 411 00:19:09,240 --> 00:19:14,040 Speaker 5: make the next leap to AGI or this very specific 412 00:19:14,119 --> 00:19:17,439 Speaker 5: general intelligence where we move towards the singularity and the 413 00:19:17,520 --> 00:19:21,040 Speaker 5: ray curves wall stuff which probably needs wine or you know, 414 00:19:21,119 --> 00:19:25,600 Speaker 5: a bigger conversation to move towards that, we need more 415 00:19:25,640 --> 00:19:27,240 Speaker 5: computing power than we have currently. 416 00:19:27,560 --> 00:19:27,800 Speaker 4: Right. 417 00:19:28,320 --> 00:19:30,199 Speaker 5: But again I was saying to Sammy when we came in. 418 00:19:30,280 --> 00:19:31,919 Speaker 5: I was just talking to the guys that I was 419 00:19:31,960 --> 00:19:35,000 Speaker 5: with this morning and showing them a video. There's a 420 00:19:35,119 --> 00:19:39,719 Speaker 5: company in Melbourne that are developing silicon based computing so 421 00:19:40,040 --> 00:19:42,880 Speaker 5: off brain cells and skin cells. They're figuring out now 422 00:19:42,880 --> 00:19:47,240 Speaker 5: that they can you can grow a uptop and compute 423 00:19:47,280 --> 00:19:53,600 Speaker 5: wise far less energy to run them, but exponential growth 424 00:19:54,200 --> 00:19:57,120 Speaker 5: in a very very small space. So that I think 425 00:19:57,240 --> 00:19:59,560 Speaker 5: is the leap that needs to happen before we can 426 00:19:59,600 --> 00:20:02,600 Speaker 5: make the next really big tech leaves. 427 00:20:03,800 --> 00:20:05,320 Speaker 7: I was never one of these people who thought that 428 00:20:05,359 --> 00:20:09,560 Speaker 7: crypto was going to entirely debase a currency or entirely 429 00:20:09,640 --> 00:20:11,680 Speaker 7: take away from the financial system. But I thought it 430 00:20:11,680 --> 00:20:14,520 Speaker 7: would enhance it. So for me, I could just see 431 00:20:14,560 --> 00:20:20,120 Speaker 7: crypto could enhance the existing financial system. Very excited to bitcoin. 432 00:20:20,200 --> 00:20:22,760 Speaker 7: I think it's, you know, the new digital goal for 433 00:20:22,760 --> 00:20:25,439 Speaker 7: a whole number of reasons. So, yeah, I was on 434 00:20:25,480 --> 00:20:28,000 Speaker 7: the journey. I'd set up as well with my son. 435 00:20:29,040 --> 00:20:31,760 Speaker 7: He was a teenager and getting into tech himself, and 436 00:20:31,800 --> 00:20:34,440 Speaker 7: we set up a mining rig to mine bitcoin. So 437 00:20:34,680 --> 00:20:36,280 Speaker 7: I was starting to get the bug. 438 00:20:37,760 --> 00:20:41,400 Speaker 2: If you set up to mine the bitcoin that you did, 439 00:20:41,440 --> 00:20:45,560 Speaker 2: definitely have the bug. It's interesting you when we talk 440 00:20:45,600 --> 00:20:49,200 Speaker 2: about crypto, then we talk about bitcoin they're sort of interchangeable, 441 00:20:50,800 --> 00:20:59,280 Speaker 2: and then sometimes we talk about the way that cryptocurrencies, 442 00:20:59,600 --> 00:21:03,119 Speaker 2: as you said, there's stacks of them, different types, but 443 00:21:03,200 --> 00:21:08,560 Speaker 2: how they operate in terms of the programming and the 444 00:21:08,560 --> 00:21:13,800 Speaker 2: software and the coding they sit on, which is sort 445 00:21:13,800 --> 00:21:19,800 Speaker 2: of a distributed system. And I don't know whether most 446 00:21:19,800 --> 00:21:22,600 Speaker 2: of our listeners would really understand the difference between the two, 447 00:21:23,359 --> 00:21:26,240 Speaker 2: and maybe this would be a good opportunity to talk 448 00:21:26,240 --> 00:21:30,080 Speaker 2: to someone about We're just leaving the exchange aside for 449 00:21:30,119 --> 00:21:34,200 Speaker 2: a moment, just in terms of crypto, what is the 450 00:21:34,280 --> 00:21:39,000 Speaker 2: attraction Because you mentioned traditional banking sometimes referred to as 451 00:21:39,040 --> 00:21:45,000 Speaker 2: fiat fiat. But what's the difference between the way the 452 00:21:45,040 --> 00:21:49,879 Speaker 2: traditional banking system works in terms of systems electronic system 453 00:21:49,920 --> 00:21:53,400 Speaker 2: to talk about compared to say, the way for example, 454 00:21:53,480 --> 00:21:54,359 Speaker 2: bitcoin works. 455 00:21:55,200 --> 00:21:57,399 Speaker 7: Look, I've got a good example there mark that I 456 00:21:57,400 --> 00:21:59,679 Speaker 7: could use it. I think most people would have experienced. 457 00:21:59,760 --> 00:22:02,639 Speaker 7: And you talk about the Swift network, which is that 458 00:22:02,800 --> 00:22:05,920 Speaker 7: global network that's been around for thirty to forty years 459 00:22:06,240 --> 00:22:11,840 Speaker 7: of transferring money between countries between companies. There's about twelve 460 00:22:11,880 --> 00:22:16,919 Speaker 7: different steps involved to transfer money bit one thousand dollars 461 00:22:17,080 --> 00:22:20,800 Speaker 7: overseas or to another company or be it ten million dollars, 462 00:22:21,240 --> 00:22:24,480 Speaker 7: So about twelve steps, and it will take between two 463 00:22:24,560 --> 00:22:26,679 Speaker 7: to four days for that money to go through the 464 00:22:26,680 --> 00:22:29,840 Speaker 7: banking system. So there's twelve different intermediary steps and into. 465 00:22:29,720 --> 00:22:31,680 Speaker 2: Ceberties ten million bucks in the bank, and I want 466 00:22:31,680 --> 00:22:33,800 Speaker 2: to send it to my grandmar in India to buy 467 00:22:33,800 --> 00:22:38,040 Speaker 2: a block of lats, there's twelve steps, twelve steps. 468 00:22:37,800 --> 00:22:40,200 Speaker 7: Along the way take them to the aradditional banking. It'll 469 00:22:40,200 --> 00:22:44,240 Speaker 7: take three to four days and that will probably cost 470 00:22:44,280 --> 00:22:46,920 Speaker 7: you close to one thousand or fifteen hundred dollars to 471 00:22:46,960 --> 00:22:50,720 Speaker 7: do it right. Crypto the rails the blockchain that it 472 00:22:50,800 --> 00:22:53,280 Speaker 7: operates on, and it doesn't matter if it's bitcoin or 473 00:22:53,320 --> 00:22:55,600 Speaker 7: if it's a theoryum or XRP. So we all sitting 474 00:22:55,640 --> 00:22:58,560 Speaker 7: on block they're all sitting on a blockchain that is 475 00:22:58,640 --> 00:23:02,000 Speaker 7: more peer to peer means from one from you to 476 00:23:02,080 --> 00:23:05,800 Speaker 7: your grandma directly cuts out those twelve steps. It's two 477 00:23:05,800 --> 00:23:08,720 Speaker 7: steps one to two steps instead of twelve. So you 478 00:23:08,760 --> 00:23:11,520 Speaker 7: can imagine there's a lot of people and processes that 479 00:23:11,560 --> 00:23:12,920 Speaker 7: are a lot of money that gets cut out along 480 00:23:12,960 --> 00:23:17,280 Speaker 7: the way and done within seconds and done for a fraction. 481 00:23:16,960 --> 00:23:17,440 Speaker 1: Of a dollar. 482 00:23:18,560 --> 00:23:22,720 Speaker 7: That is really one of the biggest use cases of crypto. 483 00:23:23,640 --> 00:23:25,159 Speaker 7: Lots of others out there. But if I was to 484 00:23:25,200 --> 00:23:27,280 Speaker 7: try and explain to somebody, why would you be wanting 485 00:23:27,320 --> 00:23:29,919 Speaker 7: to look at the importance of blockchain and crypto, I 486 00:23:29,920 --> 00:23:31,400 Speaker 7: would say, just have a look at the way we're 487 00:23:31,480 --> 00:23:34,639 Speaker 7: sending money traditionally, and look at what is being done now. 488 00:23:35,200 --> 00:23:38,680 Speaker 7: Stable coins, which are a form of crypto which are 489 00:23:38,920 --> 00:23:41,880 Speaker 7: backed on a stable asset, the US dollar, the Australian dollar, 490 00:23:41,880 --> 00:23:46,720 Speaker 7: New Zealand dollar. Last year, the total global volume of 491 00:23:46,720 --> 00:23:49,479 Speaker 7: that or sorry value not volume, was greater than the 492 00:23:49,520 --> 00:23:52,760 Speaker 7: total value of transactions on MasterCard and Visa. 493 00:23:52,560 --> 00:23:53,240 Speaker 1: Card put together. 494 00:23:53,440 --> 00:23:57,640 Speaker 7: Wow, So it's here, it's here to stay, and in fact, 495 00:23:57,680 --> 00:24:01,400 Speaker 7: it's actually starting to really infiltrate the finance system. All 496 00:24:01,520 --> 00:24:05,159 Speaker 7: the big banks are using it in their trading desks. 497 00:24:05,960 --> 00:24:08,880 Speaker 7: They might be out there publicly saying, you know, retail, 498 00:24:08,920 --> 00:24:11,480 Speaker 7: we're not sure about this crypto. We want to try 499 00:24:11,480 --> 00:24:14,800 Speaker 7: and block things with crypto, but their own trading desks 500 00:24:15,000 --> 00:24:17,800 Speaker 7: are using it. And as I said, there's no hiding 501 00:24:17,800 --> 00:24:22,080 Speaker 7: the fact that the value of cryptocurrency transactions last year 502 00:24:22,359 --> 00:24:23,520 Speaker 7: was bigger than master. 503 00:24:23,240 --> 00:24:23,879 Speaker 1: Card and block chain. 504 00:24:23,920 --> 00:24:26,879 Speaker 7: You're talk about globally now globally yes, no, no, not 505 00:24:26,920 --> 00:24:29,040 Speaker 7: in Australia. I'm talking on the global rails. 506 00:24:30,200 --> 00:24:35,679 Speaker 2: So just in terms of blockchain, maybe it just give 507 00:24:35,760 --> 00:24:41,520 Speaker 2: us a minute or two explanation of what blockchain does 508 00:24:41,560 --> 00:24:45,159 Speaker 2: that the normal electronic systems in a normal banking system 509 00:24:45,359 --> 00:24:45,720 Speaker 2: don't do. 510 00:24:46,920 --> 00:24:49,280 Speaker 7: The easiest way to look at blockchains is literally as 511 00:24:49,320 --> 00:24:53,000 Speaker 7: a physical block and each transaction is building on the 512 00:24:53,040 --> 00:24:55,399 Speaker 7: former one, so it's so distributed. So I think you 513 00:24:55,520 --> 00:25:00,080 Speaker 7: talked about it before. Traditional banking system is centralized and 514 00:25:00,160 --> 00:25:04,520 Speaker 7: the blockchain in the crypto is essentially decentralized, so those 515 00:25:04,520 --> 00:25:08,359 Speaker 7: transactions are recorded on many computers around the world. 516 00:25:08,400 --> 00:25:09,160 Speaker 1: That's the blockchain. 517 00:25:09,240 --> 00:25:12,080 Speaker 7: On the blockchain, so very very hard for those transactions 518 00:25:12,119 --> 00:25:16,960 Speaker 7: to be raised, deleted, interfered with. So that's number one, 519 00:25:16,960 --> 00:25:20,479 Speaker 7: a much more secure system. It can happen much faster 520 00:25:20,560 --> 00:25:22,920 Speaker 7: because it's not just using a few computers, it's using 521 00:25:23,240 --> 00:25:26,919 Speaker 7: many computers. So that's the essence of it. And then 522 00:25:26,960 --> 00:25:30,160 Speaker 7: there's the visibility and the traceability of it. I don't 523 00:25:30,200 --> 00:25:31,760 Speaker 7: know if you or of any of your listeners have 524 00:25:31,840 --> 00:25:33,240 Speaker 7: ever had to try and trace some of that money 525 00:25:33,280 --> 00:25:36,600 Speaker 7: that was transfers virtuin possible on the blockchain. 526 00:25:36,680 --> 00:25:41,240 Speaker 1: It is highly traceable. Following Uber, you can see where 527 00:25:41,280 --> 00:25:41,520 Speaker 1: it is. 528 00:25:41,560 --> 00:25:44,000 Speaker 7: That's another great example, and I mean I think that's 529 00:25:45,280 --> 00:25:48,120 Speaker 7: the new technologies that we've seen in business models Uber, 530 00:25:48,440 --> 00:25:53,240 Speaker 7: AIRB and B. They're very visible transparency, big deal for 531 00:25:53,280 --> 00:25:55,719 Speaker 7: those things. It is and you can see it and trust. 532 00:25:55,800 --> 00:25:59,440 Speaker 7: Transparency and trust when you're talking financial assets, probably a 533 00:25:59,480 --> 00:26:02,479 Speaker 7: little bit hardh to sometimes see exactly what's happening and 534 00:26:02,480 --> 00:26:03,680 Speaker 7: for us to understand. 535 00:26:03,359 --> 00:26:06,560 Speaker 2: It in the traditional system, Yes, in the traditional and 536 00:26:06,640 --> 00:26:08,440 Speaker 2: we just trust the bank to do it for us. 537 00:26:08,480 --> 00:26:10,960 Speaker 1: We do, and look, it kind of works. 538 00:26:11,240 --> 00:26:13,439 Speaker 7: There's no doubt about it that the banking system works, 539 00:26:13,640 --> 00:26:18,359 Speaker 7: but it's clunky and it's unnecessarily expensive. What crypto and 540 00:26:18,400 --> 00:26:21,640 Speaker 7: the blockchain offers is a new way, a much more 541 00:26:21,640 --> 00:26:24,440 Speaker 7: secure way, a much quicker way, and a much cheaper. 542 00:26:24,200 --> 00:26:26,440 Speaker 1: Way, and more transparent and more transparent. You watch it, 543 00:26:26,760 --> 00:26:28,760 Speaker 1: you absolutely can see that happen. You can see it. 544 00:26:29,080 --> 00:26:32,960 Speaker 7: And the exciting thing is going to be for global 545 00:26:33,040 --> 00:26:35,040 Speaker 7: trade as well, and that's what I talked about the 546 00:26:35,080 --> 00:26:37,480 Speaker 7: stable coins and things like that. It's going to give 547 00:26:37,600 --> 00:26:40,800 Speaker 7: the big mining companies, agricultural companies, and in fact the 548 00:26:40,880 --> 00:26:44,600 Speaker 7: small trade is as well that are in regional, regional 549 00:26:44,600 --> 00:26:47,840 Speaker 7: Australia and regional countries that ability to deal directly with 550 00:26:47,920 --> 00:26:52,000 Speaker 7: supplies and see their money going through and get money, 551 00:26:53,160 --> 00:26:55,440 Speaker 7: will get their goods put on ships put on planes 552 00:26:55,520 --> 00:27:00,119 Speaker 7: much quicker. So crypto has had a real growth and 553 00:27:00,119 --> 00:27:02,879 Speaker 7: talked about a lot of retail investors and speculating on it, 554 00:27:03,000 --> 00:27:05,879 Speaker 7: and that's where it started. The interesting thing is that 555 00:27:05,920 --> 00:27:09,040 Speaker 7: the traditional financial system bonds and that which started in 556 00:27:09,080 --> 00:27:12,119 Speaker 7: the eighties and the nineties, started at an institutional level 557 00:27:12,600 --> 00:27:15,840 Speaker 7: and moved down and was eventually offered to retailers. Crypto's 558 00:27:15,880 --> 00:27:21,320 Speaker 7: exact reverse not necessarily sure why in some reasons. But 559 00:27:21,400 --> 00:27:24,480 Speaker 7: so cryptos started at retail, but it's now very much 560 00:27:24,520 --> 00:27:28,359 Speaker 7: moving into the institutional space and starting to mature, and 561 00:27:28,359 --> 00:27:31,040 Speaker 7: you're seeing that, and we're starting to see countries around 562 00:27:31,040 --> 00:27:33,359 Speaker 7: the world regulate in this space as well. 563 00:27:34,680 --> 00:27:34,840 Speaker 8: Well. 564 00:27:34,840 --> 00:27:37,080 Speaker 2: I'm here in South Australia for a special edition of 565 00:27:37,119 --> 00:27:40,480 Speaker 2: the Mentors series and I'm in a little I guess 566 00:27:40,480 --> 00:27:42,399 Speaker 2: you call it a suburbs to me, more like a 567 00:27:42,440 --> 00:27:46,160 Speaker 2: village called Ordinger, and I am speaking with Tren and 568 00:27:46,280 --> 00:27:49,479 Speaker 2: Mike from the little ritual. Welcome guys, thank you, How 569 00:27:49,480 --> 00:27:51,760 Speaker 2: are you going good? It's a pretty cool spite. 570 00:27:52,400 --> 00:27:53,800 Speaker 1: Yeah. 571 00:27:53,880 --> 00:27:56,480 Speaker 2: Can you just see maybe explain this joint to me 572 00:27:56,480 --> 00:27:59,120 Speaker 2: a little bit, because I mean, it's all it looks 573 00:27:59,160 --> 00:28:01,719 Speaker 2: like is three hundred years ago, but can't be right 574 00:28:01,760 --> 00:28:02,560 Speaker 2: because as as. 575 00:28:02,480 --> 00:28:03,159 Speaker 1: Myself that long. 576 00:28:03,560 --> 00:28:08,200 Speaker 9: No, it's pretty old, well for South Australia. So originally 577 00:28:08,200 --> 00:28:11,639 Speaker 9: this was the Blacksmith back in the day. Wow, So 578 00:28:11,680 --> 00:28:15,080 Speaker 9: it's actually technically the Blacksmith, coach builder and coffin maker 579 00:28:15,680 --> 00:28:18,320 Speaker 9: in Aldinger. So you have an original wall just behind 580 00:28:18,359 --> 00:28:21,400 Speaker 9: us here and then this a little bit here so 581 00:28:22,240 --> 00:28:24,480 Speaker 9: where we're sitting now was it has all fallen over? 582 00:28:24,520 --> 00:28:26,160 Speaker 9: You can actually see a little bit of an old 583 00:28:26,160 --> 00:28:31,639 Speaker 9: wall just behind me here, but it was a coach 584 00:28:31,680 --> 00:28:33,639 Speaker 9: builder next door which is now a coffee shop, and 585 00:28:33,680 --> 00:28:37,040 Speaker 9: then they made coffins and were the blacksmith just behind 586 00:28:37,040 --> 00:28:40,800 Speaker 9: the coffins coffins. So back in the day in Ordinger, 587 00:28:40,920 --> 00:28:44,240 Speaker 9: if someone died, they didn't go to the mall. They 588 00:28:44,320 --> 00:28:45,880 Speaker 9: just kept the body at the house. And if there 589 00:28:45,920 --> 00:28:48,280 Speaker 9: was a light on down just behind us, that meant 590 00:28:48,280 --> 00:28:51,040 Speaker 9: that they were quickly trying to build up a box 591 00:28:51,080 --> 00:28:53,840 Speaker 9: to put the person in. And then there's another little 592 00:28:53,880 --> 00:28:56,640 Speaker 9: spot down the back here where the hearst used to be, 593 00:28:56,880 --> 00:28:59,440 Speaker 9: so they used to pick up and go down pick 594 00:28:59,520 --> 00:29:03,040 Speaker 9: up the de ceased person. And the cemetery is just 595 00:29:03,120 --> 00:29:04,960 Speaker 9: up the road. So it was that for a long 596 00:29:04,960 --> 00:29:07,640 Speaker 9: time and then it turned into a mechanic. So if 597 00:29:07,680 --> 00:29:09,960 Speaker 9: you were here forty fifty years ago, there would have 598 00:29:09,920 --> 00:29:12,040 Speaker 9: been this would have been the mechanic. If you go 599 00:29:12,080 --> 00:29:13,880 Speaker 9: in next door to the to the coffee shop. Again, 600 00:29:13,960 --> 00:29:17,400 Speaker 9: there's actually the old pit still in the ground, but 601 00:29:18,040 --> 00:29:20,680 Speaker 9: it was rubble for about twenty thirty years, I think, 602 00:29:21,000 --> 00:29:23,960 Speaker 9: and then someone did it up enough and now it's 603 00:29:24,400 --> 00:29:27,360 Speaker 9: two businesses in it. We take a decent chunk of it, 604 00:29:27,360 --> 00:29:29,040 Speaker 9: and we got a little cofee shop next door, and then. 605 00:29:28,960 --> 00:29:30,040 Speaker 1: So that's your coffee shop. 606 00:29:30,160 --> 00:29:33,320 Speaker 9: No, no, some some really nice people do a little 607 00:29:33,320 --> 00:29:34,880 Speaker 9: I've got a nice little business next door that we 608 00:29:35,000 --> 00:29:37,640 Speaker 9: just share. We share a little courtyard with them, and 609 00:29:37,640 --> 00:29:39,440 Speaker 9: the toilets and a few other spots. 610 00:29:39,880 --> 00:29:41,440 Speaker 1: So you've males. 611 00:29:41,480 --> 00:29:44,480 Speaker 2: We explain what this restaurant does, like, what's the deal? 612 00:29:44,480 --> 00:29:47,040 Speaker 2: Like I Min, it's obviously food, but what top of 613 00:29:47,080 --> 00:29:48,000 Speaker 2: food we all made here? 614 00:29:48,320 --> 00:29:53,520 Speaker 8: Well, I don't think I would describe it as Vietnamese food, 615 00:29:54,320 --> 00:29:58,320 Speaker 8: more of a not anymore. Maybe a few years ago 616 00:29:58,680 --> 00:30:02,560 Speaker 8: it hasn't yet name. No, yeah, but we would probably 617 00:30:02,600 --> 00:30:07,600 Speaker 8: look to play on steak on chips that exactly. It 618 00:30:07,640 --> 00:30:10,360 Speaker 8: has a Vietnamese soul, but the food at the end 619 00:30:10,360 --> 00:30:14,520 Speaker 8: of the day, it's nourishing. And what we like to 620 00:30:14,520 --> 00:30:17,240 Speaker 8: do because we describe it as it is modern Asian, 621 00:30:17,360 --> 00:30:20,240 Speaker 8: we like to embrace all the cultures that come through 622 00:30:20,280 --> 00:30:20,719 Speaker 8: the kitchen. 623 00:30:21,080 --> 00:30:23,520 Speaker 9: The first year we were straight up Vie and that 624 00:30:23,680 --> 00:30:26,520 Speaker 9: was great because mar and Tren it made sense. And 625 00:30:26,520 --> 00:30:28,200 Speaker 9: then year two I would think that we were a 626 00:30:28,200 --> 00:30:30,760 Speaker 9: little bit more pushed the boundaries a bit further into 627 00:30:30,800 --> 00:30:34,840 Speaker 9: my modern Vie potentially What happened though, was there was 628 00:30:34,880 --> 00:30:36,520 Speaker 9: a little bit of a shift. There's only so much 629 00:30:36,520 --> 00:30:41,000 Speaker 9: that Trin could do with Ma as her cooking partner. 630 00:30:41,600 --> 00:30:43,680 Speaker 9: What happened is we were able to sort of break 631 00:30:43,720 --> 00:30:46,920 Speaker 9: through that and when we started to get staff and 632 00:30:46,960 --> 00:30:51,240 Speaker 9: get some more interest. Is that it allowed Trin to 633 00:30:51,280 --> 00:30:55,479 Speaker 9: go from doing vat, which I think I can safely 634 00:30:55,520 --> 00:31:00,720 Speaker 9: say loves, but it wasn't her wheelhouse. What was nice 635 00:31:00,800 --> 00:31:03,480 Speaker 9: is that in years three and four, let's say we 636 00:31:03,520 --> 00:31:07,880 Speaker 9: started to push into modern Southeast Asian. So maybe there's 637 00:31:08,000 --> 00:31:10,120 Speaker 9: some v in there, yeah, but there was a much 638 00:31:10,160 --> 00:31:12,200 Speaker 9: more of a modern take on a bit of everything else, 639 00:31:12,240 --> 00:31:12,480 Speaker 9: I mean. 640 00:31:14,040 --> 00:31:15,600 Speaker 1: Japanese. Yeah. 641 00:31:15,680 --> 00:31:17,600 Speaker 9: And so then I think in the last couple of 642 00:31:17,640 --> 00:31:20,160 Speaker 9: years you really have got this. If you sort of 643 00:31:20,240 --> 00:31:24,200 Speaker 9: want to describe what our food is, it's trends, background 644 00:31:24,360 --> 00:31:29,440 Speaker 9: and her family at the core. But we've had chefs. 645 00:31:29,560 --> 00:31:31,280 Speaker 9: We've had a number of chefs come through and we 646 00:31:31,320 --> 00:31:33,160 Speaker 9: have a number with us now. So we've had chefs 647 00:31:33,160 --> 00:31:40,200 Speaker 9: from Thailand, South Korea, Hong Kong. We've had obviously born 648 00:31:40,200 --> 00:31:43,920 Speaker 9: and bred here. We've had guys from the pool. If 649 00:31:43,920 --> 00:31:46,440 Speaker 9: we stayed VIE, I don't think Trim would then be 650 00:31:46,440 --> 00:31:49,880 Speaker 9: handstrung to only do a modern version of that. What's 651 00:31:49,960 --> 00:31:53,640 Speaker 9: nice is that we can take food from anywhere in 652 00:31:53,680 --> 00:31:56,720 Speaker 9: Asia and sort of mix and match and sort of 653 00:31:56,760 --> 00:31:59,400 Speaker 9: have more of an ethos of it has to be punchy, 654 00:32:00,120 --> 00:32:02,880 Speaker 9: flavorful and sort of be our kind of food. 655 00:32:04,560 --> 00:32:07,640 Speaker 2: When the government's you know, sort of saying things are 656 00:32:07,640 --> 00:32:10,240 Speaker 2: pretty good, you know, blah blah blah, well you must 657 00:32:10,240 --> 00:32:12,280 Speaker 2: get really frustrated. You must be thingue to what are 658 00:32:12,320 --> 00:32:15,160 Speaker 2: you talking about? I mean, because do you think it's 659 00:32:16,000 --> 00:32:19,760 Speaker 2: a smoke screen? Do you think it's I don't know, 660 00:32:20,480 --> 00:32:22,960 Speaker 2: a whole lot of bullshit. And the people are doing 661 00:32:22,960 --> 00:32:25,560 Speaker 2: this on purpose to pretend that things are better than 662 00:32:25,560 --> 00:32:28,800 Speaker 2: they really are, or I do, or we us three 663 00:32:28,880 --> 00:32:32,160 Speaker 2: here missing something because I'm experiencing the same thing as 664 00:32:32,160 --> 00:32:35,080 Speaker 2: you're experiencing. I feel as though we've dropped the ball. 665 00:32:35,080 --> 00:32:37,440 Speaker 2: I think our hospitality in this country. Look, there are 666 00:32:37,520 --> 00:32:41,480 Speaker 2: a great hospitality place, but there's not enough. The hours 667 00:32:41,480 --> 00:32:45,240 Speaker 2: are not long enough, the restrictions are too ridiculous. You've 668 00:32:45,240 --> 00:32:47,200 Speaker 2: got to go hunt around to find somewhere to go 669 00:32:48,840 --> 00:32:53,000 Speaker 2: to travel in this country. Interstate is I mean, I'm 670 00:32:53,080 --> 00:32:55,240 Speaker 2: like you, I do it for business, but if you're 671 00:32:55,240 --> 00:32:57,640 Speaker 2: doing it for pleasure, you think you maybe I should 672 00:32:57,680 --> 00:32:59,320 Speaker 2: drive it's better. 673 00:32:59,400 --> 00:33:03,479 Speaker 10: Also, I think why we don't like people in this country. 674 00:33:03,560 --> 00:33:05,360 Speaker 10: We have customers that come up from Melbourne, come from 675 00:33:05,400 --> 00:33:08,520 Speaker 10: South Australia, et cetera, but not frequently because they read 676 00:33:08,640 --> 00:33:10,479 Speaker 10: rather go, oh, I'm going to go to Bali actually 677 00:33:10,520 --> 00:33:14,320 Speaker 10: for ten days you know, because you know, yeah, so it. 678 00:33:15,280 --> 00:33:18,120 Speaker 10: I do think there's a lot of bullshits the way, 679 00:33:18,280 --> 00:33:21,360 Speaker 10: for sure, like absolutely, But who's responsible for it? 680 00:33:21,440 --> 00:33:24,000 Speaker 2: I mean, I don't mean who's responsible for us losing 681 00:33:24,040 --> 00:33:24,320 Speaker 2: our way? 682 00:33:24,360 --> 00:33:25,360 Speaker 1: But who has to fix it? 683 00:33:25,480 --> 00:33:28,080 Speaker 2: Like I mean, is it and the government? Same private 684 00:33:28,160 --> 00:33:31,520 Speaker 2: enterproceeds to do it. But my feeling is it's the government. 685 00:33:31,560 --> 00:33:32,440 Speaker 2: It starts with the government. 686 00:33:32,520 --> 00:33:33,480 Speaker 1: It starts with the government. 687 00:33:33,480 --> 00:33:36,000 Speaker 10: But what's something I feedback I got from that reel 688 00:33:36,000 --> 00:33:38,760 Speaker 10: that we posted, which I was not expecting would do this, 689 00:33:38,880 --> 00:33:41,920 Speaker 10: to be honest, is that all of us are feeling 690 00:33:41,960 --> 00:33:45,040 Speaker 10: the same thing, and that all of us think it 691 00:33:45,200 --> 00:33:48,840 Speaker 10: comes from a government level. But that a lot of 692 00:33:48,880 --> 00:33:53,360 Speaker 10: people again, hundreds of dms thanking me for bringing light 693 00:33:53,400 --> 00:33:55,680 Speaker 10: to it and showcasing it in such a kind of 694 00:33:55,880 --> 00:33:58,600 Speaker 10: I guess, brutal fashion, just saying it for what it is, 695 00:33:59,160 --> 00:34:02,560 Speaker 10: and a lot of small business is saying, now, I 696 00:34:02,600 --> 00:34:04,600 Speaker 10: want to start talking about it more. I've been sort 697 00:34:04,600 --> 00:34:07,000 Speaker 10: of holding my tongue because I'm afraid. I don't want 698 00:34:07,000 --> 00:34:09,040 Speaker 10: to get too much. Everyone's scared. 699 00:34:09,080 --> 00:34:10,040 Speaker 1: I feel like we are a. 700 00:34:09,960 --> 00:34:12,760 Speaker 10: Bit afraid in Australia, Like in Europe, people are marching 701 00:34:12,840 --> 00:34:13,920 Speaker 10: streets and saying. 702 00:34:14,880 --> 00:34:18,680 Speaker 1: March every week. Yeah, every day. Sometimes looks sometimes just 703 00:34:18,719 --> 00:34:24,359 Speaker 1: after lunch, yeah, serious after lunch. Sometimes they don't. 704 00:34:24,520 --> 00:34:26,440 Speaker 10: Well most of the time it doesn't do anything, but 705 00:34:26,480 --> 00:34:27,840 Speaker 10: it shows the government. 706 00:34:27,880 --> 00:34:30,920 Speaker 1: Okay, you know whereas we like nobody, what is that 707 00:34:30,960 --> 00:34:31,239 Speaker 1: with us? 708 00:34:32,719 --> 00:34:36,680 Speaker 10: We're just cut too compliant. Honestly, we are complying. I 709 00:34:36,719 --> 00:34:40,560 Speaker 10: think so like we're a nanny country and nanny state 710 00:34:40,600 --> 00:34:43,040 Speaker 10: where we comply and we just go and we also 711 00:34:43,120 --> 00:34:46,919 Speaker 10: look that the tax department, the government, the police force, 712 00:34:47,000 --> 00:34:50,200 Speaker 10: all of it. It functions because people are whipped into line. 713 00:34:50,200 --> 00:34:52,560 Speaker 10: Even Simono said that when he first arrived, and he's like, 714 00:34:52,840 --> 00:34:56,200 Speaker 10: my god, it really works here in Italy. No, everyone's like, no, 715 00:34:56,239 --> 00:34:57,600 Speaker 10: I'm going to just drive and do what. 716 00:34:58,600 --> 00:34:59,439 Speaker 1: Yeah, but. 717 00:35:01,000 --> 00:35:03,920 Speaker 10: We are we're all too afraid that if we just 718 00:35:03,960 --> 00:35:06,640 Speaker 10: step a little bit out of line, that something's going 719 00:35:06,719 --> 00:35:09,200 Speaker 10: to happen, something bad will happen, which you see it. 720 00:35:09,160 --> 00:35:10,240 Speaker 1: Can for some people. 721 00:35:10,280 --> 00:35:12,720 Speaker 10: But if you're not breaking the law by just speaking 722 00:35:12,840 --> 00:35:15,320 Speaker 10: up and saying things have got. 723 00:35:15,080 --> 00:35:17,200 Speaker 1: To change, So maybe you've created a movement. 724 00:35:17,239 --> 00:35:21,640 Speaker 2: Maybe Australian business owners should stand together and start to 725 00:35:21,680 --> 00:35:23,680 Speaker 2: speak up and be part of the movement. 726 00:35:24,560 --> 00:35:25,720 Speaker 1: I absolutely believe. 727 00:35:26,360 --> 00:35:29,399 Speaker 10: Yeah, And I said to Simon it, I mainly did 728 00:35:29,400 --> 00:35:32,000 Speaker 10: this because we already decided we're going to close in January. 729 00:35:32,200 --> 00:35:32,359 Speaker 1: Right. 730 00:35:32,520 --> 00:35:34,640 Speaker 10: It's not like we did this to get some publicity 731 00:35:34,640 --> 00:35:35,680 Speaker 10: so we could maybe stay open. 732 00:35:35,719 --> 00:35:36,640 Speaker 1: It's like, this is it. 733 00:35:36,719 --> 00:35:38,640 Speaker 6: For us, right with us? 734 00:35:38,920 --> 00:35:41,560 Speaker 10: Yeah, And the closure feels like a breath. You know, 735 00:35:41,600 --> 00:35:43,520 Speaker 10: you can take a breath when you make a decision. 736 00:35:43,680 --> 00:35:47,200 Speaker 10: But I said, look, if this does anything, you know, 737 00:35:48,080 --> 00:35:50,360 Speaker 10: because the next morning after i'd posted it, it was 738 00:35:50,400 --> 00:35:52,720 Speaker 10: like going crazy and I thought, oh, I didn't realize 739 00:35:52,719 --> 00:35:55,200 Speaker 10: it was going to do this. And now I've realized 740 00:35:55,239 --> 00:35:58,160 Speaker 10: that it's more important to try to create that conversation 741 00:35:58,440 --> 00:36:01,359 Speaker 10: in the small and medium business and that's what I 742 00:36:01,400 --> 00:36:03,040 Speaker 10: hope this is going to do. And I'd be more 743 00:36:03,040 --> 00:36:05,759 Speaker 10: than happy to do whatever it takes to keep that 744 00:36:05,880 --> 00:36:09,440 Speaker 10: going because I don't want to leave Australia and not 745 00:36:09,800 --> 00:36:12,360 Speaker 10: come back and see it thriving. 746 00:36:12,480 --> 00:36:13,919 Speaker 1: You know this. I actually had. 747 00:36:13,800 --> 00:36:15,360 Speaker 10: A bit of a teary to some on it the 748 00:36:15,360 --> 00:36:17,440 Speaker 10: other day because I said, I've I used to be 749 00:36:17,480 --> 00:36:20,080 Speaker 10: in the entertainment industry as well. I was a singer, singer, 750 00:36:20,080 --> 00:36:22,720 Speaker 10: and so I would sing in every venue around Sydney 751 00:36:22,920 --> 00:36:25,640 Speaker 10: seven nights a week at one point, you know, and 752 00:36:26,160 --> 00:36:29,839 Speaker 10: there was things to do, places to go. Then, you know, 753 00:36:30,040 --> 00:36:32,400 Speaker 10: with the lockout laws, that's when it kind of started. 754 00:36:32,400 --> 00:36:35,840 Speaker 10: But it's just slowly gotten worse and worse and worse. 755 00:36:35,880 --> 00:36:39,360 Speaker 10: And it almost feels like now people are really starting 756 00:36:39,400 --> 00:36:42,880 Speaker 10: to realize. But it's been a ten year slow decline. 757 00:36:42,960 --> 00:36:46,440 Speaker 1: I think COVID helped them, and COVID home, Yeah, it 758 00:36:46,440 --> 00:36:46,960 Speaker 1: had helped them. 759 00:36:46,960 --> 00:36:49,000 Speaker 2: And because that's my feeling too, I feel like I 760 00:36:49,040 --> 00:36:51,520 Speaker 2: live in a constraint environment that I can't do this. 761 00:36:51,600 --> 00:36:53,359 Speaker 2: I can't drive here, I can't park there, I can't 762 00:36:53,840 --> 00:36:57,040 Speaker 2: eat there, I can't stay there a certain time, you know. 763 00:36:57,360 --> 00:36:59,600 Speaker 1: I feel like that my world is full of rules, 764 00:37:00,160 --> 00:37:01,600 Speaker 1: is absolutely. 765 00:37:01,239 --> 00:37:04,960 Speaker 2: And I'm a boy who grew up in the grew 766 00:37:05,000 --> 00:37:06,560 Speaker 2: up and I was in my twenties in the eighties. 767 00:37:06,680 --> 00:37:08,600 Speaker 1: Yeah, By my god, there's no rules. You did what 768 00:37:08,719 --> 00:37:10,600 Speaker 1: you want and it was unbelievable. 769 00:37:10,600 --> 00:37:13,240 Speaker 2: I'm so lucky to have lived in the eighties because today, 770 00:37:13,480 --> 00:37:17,919 Speaker 2: in the twenty twenties, it's the rules and the regulations. 771 00:37:18,040 --> 00:37:20,080 Speaker 1: We must be one of the most regulated countries out 772 00:37:20,080 --> 00:37:22,920 Speaker 1: the world, for sure. Absolutely. And you go to Europe, 773 00:37:23,120 --> 00:37:26,799 Speaker 1: it's Italy, a Greece, Spain, port your girl, free what 774 00:37:26,840 --> 00:37:27,279 Speaker 1: you want. 775 00:37:27,800 --> 00:37:31,759 Speaker 6: I mean, so you feel their freedom of society, you 776 00:37:31,800 --> 00:37:35,759 Speaker 6: know what I mean? Like you know, so the same 777 00:37:35,800 --> 00:37:39,800 Speaker 6: and social life for you. You finish a nineteen thirty 778 00:37:39,840 --> 00:37:43,320 Speaker 6: to work, then to work, you want to see your friends, 779 00:37:43,360 --> 00:37:47,440 Speaker 6: have like a gloss online and talk till midnight. 780 00:37:47,600 --> 00:37:49,720 Speaker 1: Have a break. Yeah you can't. 781 00:37:49,800 --> 00:37:50,560 Speaker 4: There's nowhere to go. 782 00:37:50,719 --> 00:37:52,560 Speaker 1: No, there's no place to go. No. 783 00:37:53,000 --> 00:37:57,000 Speaker 2: Yeah, well that's it. I mean, unfortunately, this is this conversation. 784 00:37:57,760 --> 00:37:59,759 Speaker 2: It needs to be had. It's a bit of a 785 00:37:59,800 --> 00:38:02,439 Speaker 2: down yeah, And I'm sorry that it's affected you guys 786 00:38:02,520 --> 00:38:05,239 Speaker 2: the way it has. But I'm actually glad, on the 787 00:38:05,239 --> 00:38:08,880 Speaker 2: other hand, that you've raised it and that you've actually 788 00:38:09,440 --> 00:38:12,080 Speaker 2: had the gumption and the courage to actually come out 789 00:38:12,080 --> 00:38:14,759 Speaker 2: publicly and say it. And what's interesting, as you say, 790 00:38:14,880 --> 00:38:19,040 Speaker 2: it's gone viral certainly got drawn to my attention by 791 00:38:19,040 --> 00:38:21,040 Speaker 2: a number of people, which is why we invited you on, 792 00:38:21,520 --> 00:38:23,280 Speaker 2: and because I think. 793 00:38:23,160 --> 00:38:24,359 Speaker 1: We do need to speak up. 794 00:38:24,440 --> 00:38:28,200 Speaker 2: Absolutely, small business owners in Australia need to speak up. 795 00:38:28,239 --> 00:38:31,080 Speaker 2: We are the backbone of this country. See government saying 796 00:38:31,120 --> 00:38:33,960 Speaker 2: it when they do nothing about it, literally nothing, But 797 00:38:34,480 --> 00:38:36,960 Speaker 2: we probably have to take control of it ourselves. 798 00:38:36,719 --> 00:38:37,319 Speaker 1: That's that's it. 799 00:38:37,480 --> 00:38:39,880 Speaker 10: So if that's what he's referring to, well, sure we 800 00:38:39,880 --> 00:38:41,880 Speaker 10: should take control of ourselves, but I don't think we 801 00:38:41,920 --> 00:38:44,959 Speaker 10: need to be contributing more. I feel like we pay 802 00:38:45,440 --> 00:38:48,040 Speaker 10: the majority of our taxes in this country, the majority 803 00:38:48,080 --> 00:38:51,520 Speaker 10: of everything in this country, you know, but without us, like, 804 00:38:51,920 --> 00:38:54,640 Speaker 10: there's going to be nothing to attract people here, let 805 00:38:54,640 --> 00:38:57,520 Speaker 10: alone ourselves who are born and bred here. 806 00:38:57,560 --> 00:38:57,719 Speaker 4: You know. 807 00:38:57,880 --> 00:39:01,040 Speaker 2: I don't want someone like someone going by Didalian saying 808 00:39:01,440 --> 00:39:04,400 Speaker 2: oh yeah, well you know, not him, but not just 809 00:39:04,400 --> 00:39:07,400 Speaker 2: saying like him saying, you know, should I go to 810 00:39:07,440 --> 00:39:08,440 Speaker 2: Australia for holidays? 811 00:39:08,640 --> 00:39:11,759 Speaker 1: Well yeah, but there's not much to do. Yes, that 812 00:39:11,800 --> 00:39:13,000 Speaker 1: would be the worst thing ever. 813 00:39:13,120 --> 00:39:13,319 Speaker 5: Yes,