WEBVTT - #222 Richard de Crespigny: The Pilot Who Saved 440 Qantas Passengers

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<v Speaker 1>Richard de Krepney, Straight Talk mate.

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<v Speaker 2>Thanks Mark, great to be here.

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<v Speaker 1>Now. We did something and many many years ago. I

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<v Speaker 1>think it was the Mike Boris Show, but this is

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<v Speaker 1>straight Talk. It's a different show. And it's actually timely

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<v Speaker 1>that you're in here. I mean, you've got for a

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<v Speaker 1>couple of reasons, and we want to talk again about

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<v Speaker 1>your book that you released man years ago. I want

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<v Speaker 1>to talk to you about the sorts of presentations you

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<v Speaker 1>make around leadership and teamwork, et cetera, because I think

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<v Speaker 1>it's really important for people to know about that stuff

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<v Speaker 1>right at the moment, especially, But also, and I know

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<v Speaker 1>you've got a new podcast called fly and we want

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<v Speaker 1>to talk about we were talking earlier, but you know,

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<v Speaker 1>podcasts are tough things to do, so we'll.

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<v Speaker 2>Talk about they're very tough.

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<v Speaker 1>We'll talk about fly back. But I just want to

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<v Speaker 1>talk to you about aeroplanes and or commercial aeroplanes, and

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<v Speaker 1>wouldn't mind touching on private aircraft as well, because I've

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<v Speaker 1>got a mate who's got private aircraft which he least

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<v Speaker 1>out to anyone who wants to use it. So and

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<v Speaker 1>I think Australians travel more now than we ever have

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<v Speaker 1>in the past.

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<v Speaker 2>I have going to stats to prove mediations growing fifteen percent.

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<v Speaker 1>Yeah, in terms of number of aeroplanes.

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<v Speaker 2>Nineteen seventies, aeroplanes can't keep up passengers travel, so everything

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<v Speaker 2>is congested airports, airspace, not enough and not enough aircraft.

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<v Speaker 2>Some of the new engines have been pushed so hard

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<v Speaker 2>they're not working. So some of the altar tech is

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<v Speaker 2>actually better than they need.

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<v Speaker 1>Really.

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<v Speaker 2>Yeah, Yeah, the airline is actually saying, can we please

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<v Speaker 2>go back to the previous generation of engines because the

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<v Speaker 2>new generation engines. You see, everyone's trying to outdo the

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<v Speaker 2>next manufacture of engines. They say, I'm going to promise

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<v Speaker 2>five percent on the last engine. They're pushing these engines

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<v Speaker 2>to the max, and now they're going too far. Gearboxes,

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<v Speaker 2>turbine blades are overheating, these sort of things are happening

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<v Speaker 2>and a lot of engines are being grounded. The aircraft

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<v Speaker 2>is still safe because you have recording systems that show

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<v Speaker 2>a degradation over time, so they can predict that the

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<v Speaker 2>engine's going to have a problem enough one hundred hours,

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<v Speaker 2>one thousand hours, so they take them offline before they failed.

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<v Speaker 1>Hopefully, Yeah, they do.

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<v Speaker 2>Only they do, and they repair them. But a lot

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<v Speaker 2>of engines are grounded around the world, causing troubles for

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<v Speaker 2>the new as to twenty for seven eight sevens for

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<v Speaker 2>the for the ABU seventh, all aircraft having problems getting

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<v Speaker 2>enough engines from the manufacturers. The old engines are working

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<v Speaker 2>reliably long time, the new engines are having trouble bedding

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<v Speaker 2>in so.

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<v Speaker 1>Now, and I will declare front, I am a nervous traveler,

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<v Speaker 1>so whether it's commercial, private, And if I had a choice,

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<v Speaker 1>i'd actually if I had to go to say coins

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<v Speaker 1>and I'd rather if I had time, would rather drive.

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<v Speaker 1>And I don't mind the drive actually, but as opposed

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<v Speaker 1>to taking the risk for inconvenience. For convenience, I should say,

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<v Speaker 1>which is traveling by plane. And I'm someone who travels

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<v Speaker 1>literally every week somewhere every week, sometimes twice. So just this,

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<v Speaker 1>I do want to talk to you. But the first

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<v Speaker 1>thing I want to cover off is Q thirty two is.

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<v Speaker 2>Thirty that's QF thirty two. That's right.

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<v Speaker 1>That that was about fifteen years ago, right, and that

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<v Speaker 1>was your flight in Singapore changed my life. Let's just

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<v Speaker 1>take me through what happened again, take an audience through

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<v Speaker 1>what happened on q F thirty two.

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<v Speaker 2>Okay, it was a routine flight from Singapore to Sydney,

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<v Speaker 2>the fourth November two thousand and ten. So we're coming

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<v Speaker 2>up for fifteen years and we're we're four minutes after

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<v Speaker 2>tay coof engine number two exploded.

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<v Speaker 1>Got four engines, four.

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<v Speaker 2>Engines on this A three eighty. The biggest, most wonderful

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<v Speaker 2>aircraft in the sky is that you say that absolutely

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<v Speaker 2>still still the most remarkable aircraft. Three eighty and the

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<v Speaker 2>A three eighty the quietest, smoothest.

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<v Speaker 1>I'm going to ride that down for myself because I'm

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<v Speaker 1>always on three eighty.

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<v Speaker 2>People will divert one thousand miles to start their journey

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<v Speaker 2>just to pick up an A three eighty. It is

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<v Speaker 2>so quiet compared to the say seven three seven, it's

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<v Speaker 2>about four times one quarter of the noise, okay, it is.

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<v Speaker 2>It is. So it was so quiet on that A

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<v Speaker 2>three eighty that day that when engine number two explode

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<v Speaker 2>to four minutes after takeoff, one passenger didn't even know

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<v Speaker 2>we're in the air. He thought we'd hit a pothole

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<v Speaker 2>on the runway. So it's really quiet, powerful, spacious, you

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<v Speaker 2>don't get chastrophobic. It's not too big in terms of

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<v Speaker 2>open spaces, so the passengers love it. If you have

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<v Speaker 2>a fear of flying, you're going to love the three

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<v Speaker 2>eighty because it calms your nerves. If you get onto

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<v Speaker 2>a seven three seven that has up to ninety five

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<v Speaker 2>decibels of noise, then that would really make you nervous,

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<v Speaker 2>even for a takeoff, and it's about eighty five decibels

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<v Speaker 2>and the cruise which is safe for no more than

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<v Speaker 2>eight hours in the workplace. I mean, the seven three

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<v Speaker 2>seven is a great aeroplane, but a first flew before

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<v Speaker 2>Neil Armstrong landed on the moon. You notice first for

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<v Speaker 2>the in nineteen sixty seven, Wow, and the derived versions

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<v Speaker 2>from that, but that core technology. Imagine taking a nineteen

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<v Speaker 2>sixties Ford Mustang and saying what.

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<v Speaker 1>A great car actually was a nine sixty six Ford

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<v Speaker 1>must say? Was it bloody? Your car?

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<v Speaker 2>Great car? Let's keep it, and now let's convert it.

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<v Speaker 2>Just do a few moods over the last forty and

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<v Speaker 2>let's turn it into an F one racing car.

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<v Speaker 1>Right? Okay? Could you would you?

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<v Speaker 2>No? That's what you're right? So the seven three seven

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<v Speaker 2>needs a total rebuild, and there's a lesson. A concept

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<v Speaker 2>in management called constructive destruction, You get rid of things

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<v Speaker 2>to use the new tech to build something newer. You

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<v Speaker 2>don't sit on your laurels. You have to keep changing

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<v Speaker 2>and adapting. That's manufacturing.

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<v Speaker 1>What was the Southwest one of the thi's at Southwest

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<v Speaker 1>or Southwest seven.

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<v Speaker 2>They didn't want constructive destruction. They had six hundred and

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<v Speaker 2>fifty seven three seven I remember it. So they made

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<v Speaker 2>a deal with Boeing that that if we don't want

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<v Speaker 2>to have to do a differences course for all our pilots,

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<v Speaker 2>so we want the same pilots to get one course

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<v Speaker 2>of seven three seven for all those versions since nineteen

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<v Speaker 2>sixty seven, and we don't want to have a difference's course.

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<v Speaker 2>That gave pressure for Boeing to not change the cockpit.

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<v Speaker 2>It meant they really couldn't bring in fly By wy

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<v Speaker 2>benefits because if they did, they have to change the

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<v Speaker 2>cockpit there'd be a difference's course. So there was actually

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<v Speaker 2>a lot of pressure by Southwest Airlines to have Boeing

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<v Speaker 2>do what they did, which was in retrospect terrible, but

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<v Speaker 2>in any business it's not right. You should you should

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<v Speaker 2>get rid of the old tech and bring in a

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<v Speaker 2>new airbus. Brought in fly By Wy in nineteen eighty.

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<v Speaker 1>Four fly By Wy fly by Why let.

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<v Speaker 2>Mean in your car, you have you accelerator pedal, you

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<v Speaker 2>push it down and linkages, bell, cranks and cables move

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<v Speaker 2>from that accelerator pedal go to the carburettor to let

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<v Speaker 2>more feel into the car. It's fine, but actually when

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<v Speaker 2>they built the concord, the fuselage stretches one foot in

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<v Speaker 2>the crewise because the aircraft gets so hot, so linkages

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<v Speaker 2>and cables can't stretch one one foot. So they when

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<v Speaker 2>they built the car court they said, we can't use

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<v Speaker 2>these old systems. So they've built a digital action though

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<v Speaker 2>it was an analog fly by Wy. So you have

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<v Speaker 2>a sensor on the accelerator pedal, the sensor signal that

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<v Speaker 2>goes to a distant actuator that will move to change

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<v Speaker 2>the field. Thing.

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<v Speaker 1>Actually this is being opens and closes.

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<v Speaker 2>It opens and closes valve like a valve, a valve.

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<v Speaker 2>It's the thing that a light. So the concept is

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<v Speaker 2>that that you are now separated. There is no direct

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<v Speaker 2>connection other than electrical from the app from what you're

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<v Speaker 2>pressing to what happens at the far end. That gives

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<v Speaker 2>you amazing ability to interfere or intercept that signal a

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<v Speaker 2>value to it or to modify it. So, in terms

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<v Speaker 2>of aircraft, what the pilots do with the thrust levers

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<v Speaker 2>and the side stick, they are inputs into computers that

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<v Speaker 2>massage them. If the computers think you're not doing the

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<v Speaker 2>right thing, they might even override it. The computers in

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<v Speaker 2>an F sixteen F twenty two, F thirty five. If

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<v Speaker 2>the pilots don't evo the ground, the compute and these

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<v Speaker 2>fighter aircraft are meant to be close to the ground.

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<v Speaker 2>But if the computer thinks they're going to hit the ground,

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<v Speaker 2>the computer interferes, takes over and pulls them away from

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<v Speaker 2>the ground. It's an override. Interesting, maybe the pilots in

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<v Speaker 2>Ukraine turned that overright off when they started flying. If

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<v Speaker 2>sixteens in.

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<v Speaker 1>Ukraine, you can't turn that right off.

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<v Speaker 2>A lot of F sixteens were crashing from pilots, and

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<v Speaker 2>particularly in F sixteens, they pull so much g that

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<v Speaker 2>the blood wouldn't get to the head. The blackout and

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<v Speaker 2>if they're close to the ground, they die. So when

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<v Speaker 2>they put in their software to predict whether they'd hit

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<v Speaker 2>the ground and to stop them hitting the ground, or

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<v Speaker 2>to get to a safe place, all the deaths from

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<v Speaker 2>accidental flying into terrain virtually stopped, and that that is

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<v Speaker 2>now accepted software through all the fighters in America. The

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<v Speaker 2>pilots agree that that intervention is actually very good.

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<v Speaker 1>Is there something similar in the commercial world, like an override?

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<v Speaker 1>Not yet? Why not?

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<v Speaker 2>Not yet? Well, even in the Air Force when they

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<v Speaker 2>first tried to introduce this for the fighters in the

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<v Speaker 2>American Air Force in two thousand and five, the pilot said, no,

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<v Speaker 2>we're not going to have a computer takeover from us.

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<v Speaker 2>We don't trust it. And that's what a lot of

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<v Speaker 2>people fear about, let's say AI or computers or fly

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<v Speaker 2>by wy They think they don't want to seed control

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<v Speaker 2>to a computer. And the Air Force sat back for

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<v Speaker 2>about ten years and said, okay, let's see if you

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<v Speaker 2>can stop killing yourself in these f sixteens. They didn't,

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<v Speaker 2>So the Air Force said, okay, we're forcing it on you.

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<v Speaker 1>Now.

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<v Speaker 2>You will have it. We'll give you feedback as to

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<v Speaker 2>how anxious this software is it. If it's so, you'll

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<v Speaker 2>know if it's about to interrupt. So you've got feedback.

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<v Speaker 2>You're getting facts about what the thing's thinking. And then

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<v Speaker 2>if you still ignore those warnings, it will eventually take over,

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<v Speaker 2>and by twenty fifteen the policy said yes, please, let's

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<v Speaker 2>have it, and now we'll the aircraft have it. So

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<v Speaker 2>again we're talking about fly by wire. The pilots might

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<v Speaker 2>be requesting something the computers interrupt to get you to

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<v Speaker 2>a safe place because maybe you're doing something reckless, or

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<v Speaker 2>maybe you're unconscious and you're about to die. It took

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<v Speaker 2>long time to build up that trust, and in some

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<v Speaker 2>parts of the airbus software they the aircraft will not

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<v Speaker 2>let you stall the aircraft or stalling is when you

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<v Speaker 2>get to such a high angle that the air coming

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<v Speaker 2>of the wing breaks down and you lose lift. So

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<v Speaker 2>the airbus will protect you from high speed or high

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<v Speaker 2>angle of attack. None of the aircraft at the moment

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<v Speaker 2>will interfere and stop you hitting the ground, including the

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<v Speaker 2>A three eighty, any danisial aircraft, any commercial aircraft. Well,

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<v Speaker 2>the problem is, you see, and it has gone wrong

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<v Speaker 2>in one of the A three twenties early on, where

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<v Speaker 2>the software wouldn't reconfigure and the aircraft the soft they

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<v Speaker 2>wouldn't let the pilot land to actually the land the

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<v Speaker 2>A three twenty to shut down an engine. Now that

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<v Speaker 2>makes no sense other than when you shut down the engine,

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<v Speaker 2>you shut off these protections so he could land. I'm

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<v Speaker 2>getting a little bit complicated here, but I'm saying that

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<v Speaker 2>overall all this software works ninety nine point nine nine

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<v Speaker 2>percent of the time perfectly. Sometimes there's glitches. But you know,

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<v Speaker 2>there are five billion people flying every year around the world,

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<v Speaker 2>forty million.

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<v Speaker 1>Fils, so that six sticks standard deviations from the mean,

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<v Speaker 1>which is ninety nine point nine percent of the time.

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<v Speaker 1>If that's applied one in every million, that means I

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<v Speaker 1>may say six billion, how many people are flying each.

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<v Speaker 2>I reckon, we might be I reckon, we might be

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<v Speaker 2>at six seven eighty six. Well that's sort of because

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<v Speaker 2>we're getting you're only having two or three aircraft a

0:11:49.000 --> 0:11:53.920
<v Speaker 2>year crashing. That's about five hundred people. Tragic absolutely for

0:11:54.000 --> 0:11:57.080
<v Speaker 2>the people killed. But for five hundred people that are

0:11:57.160 --> 0:12:00.480
<v Speaker 2>killed out of five billion that fly could work at

0:12:00.480 --> 0:12:02.120
<v Speaker 2>the sigma I just can't do it in my head.

0:12:02.160 --> 0:12:06.920
<v Speaker 1>Yeah, so that's well, no, that's it's not even one

0:12:06.920 --> 0:12:09.440
<v Speaker 1>in a million. So yeah, go on, that's good. Then

0:12:09.520 --> 0:12:12.960
<v Speaker 1>it's good. It's beyond what is General Electric, which is

0:12:12.960 --> 0:12:16.160
<v Speaker 1>one of the engine makers. It's beyond their so called

0:12:16.160 --> 0:12:20.360
<v Speaker 1>six sigma test. All right, so in beyond him being better,

0:12:20.520 --> 0:12:22.559
<v Speaker 1>let's imagine you have a fear of flying, and twenty

0:12:22.600 --> 0:12:25.520
<v Speaker 1>percent of the people do. What they need to know

0:12:25.720 --> 0:12:28.560
<v Speaker 1>is facts, because fear is based on not knowing what's

0:12:29.679 --> 0:12:32.400
<v Speaker 1>not knowing who's in charge. You can't forecast the future,

0:12:32.440 --> 0:12:34.320
<v Speaker 1>you can't see at the front of the airplane. You

0:12:34.360 --> 0:12:37.720
<v Speaker 1>don't know who's in charge. Is AI flying aircraft? There's

0:12:37.720 --> 0:12:40.000
<v Speaker 1>no one to talk to, and there's no one to

0:12:40.040 --> 0:12:42.840
<v Speaker 1>communicate with. I mean we're used to that in life.

0:12:42.960 --> 0:12:46.600
<v Speaker 1>If things go wrong with businesses. Now does a website

0:12:46.600 --> 0:12:49.000
<v Speaker 1>for a business even post the telephone number? Yeah?

0:12:49.080 --> 0:12:53.679
<v Speaker 2>Right, So a lot of people have different anxiety because

0:12:53.840 --> 0:12:57.160
<v Speaker 2>there's no one taking responsibility. There's no one to talk to,

0:12:57.240 --> 0:13:01.000
<v Speaker 2>there's no single point of contact and all these uncertainties

0:13:01.000 --> 0:13:04.360
<v Speaker 2>and maybe there are crashes and it seems unfair and

0:13:04.480 --> 0:13:09.360
<v Speaker 2>you you imagine the worst if you don't know what's

0:13:09.400 --> 0:13:12.520
<v Speaker 2>going on. These are all the vectors for fear based

0:13:12.559 --> 0:13:16.680
<v Speaker 2>on not having facts, so or lack of communication and

0:13:16.760 --> 0:13:20.120
<v Speaker 2>lack of communication. Absolutely, and if you just give the

0:13:20.160 --> 0:13:23.360
<v Speaker 2>reason that things happen, and that's what I guess I'm

0:13:23.360 --> 0:13:27.840
<v Speaker 2>trying to do the reasons, well, you will work out

0:13:27.920 --> 0:13:31.199
<v Speaker 2>then you'll derive. You do the hard way you derive.

0:13:31.200 --> 0:13:33.640
<v Speaker 2>We'll give them these reasons. Yes I am safe. So

0:13:34.040 --> 0:13:35.840
<v Speaker 2>let's I'm going to put it really simply. We talk

0:13:35.880 --> 0:13:38.880
<v Speaker 2>about risk, and risk is probability of that invent times

0:13:38.880 --> 0:13:39.599
<v Speaker 2>a consequence.

0:13:39.800 --> 0:13:40.000
<v Speaker 1>Yep.

0:13:40.280 --> 0:13:43.120
<v Speaker 2>Right, Now, let's imagine the consequences the same. Let's imagine

0:13:43.120 --> 0:13:46.760
<v Speaker 2>the consequences you dying, right.

0:13:46.640 --> 0:13:49.520
<v Speaker 1>Well, that that has to be. That's the gravity event occurring, right.

0:13:49.440 --> 0:13:50.720
<v Speaker 2>This is the worst. And now we're going to talk

0:13:50.760 --> 0:13:54.480
<v Speaker 2>about risk, where death is the outcome the consequence. Now,

0:13:54.720 --> 0:13:57.160
<v Speaker 2>so the risk is equal to the probability because the

0:13:57.200 --> 0:13:58.600
<v Speaker 2>consequences constant.

0:13:59.240 --> 0:14:01.880
<v Speaker 1>Frail is much Put that in a bit of different context.

0:14:02.200 --> 0:14:04.920
<v Speaker 1>The probability of event occurring is equal to the gravity

0:14:04.920 --> 0:14:08.319
<v Speaker 1>of the event occurring. No, you're not saying.

0:14:08.040 --> 0:14:11.760
<v Speaker 2>That, no, no, no, The gravity is a consequence a gravity.

0:14:11.880 --> 0:14:16.360
<v Speaker 2>The consequence is what is the outcome when an event happens.

0:14:16.520 --> 0:14:22.600
<v Speaker 2>Events can be probable and possible, and that's definite levels

0:14:22.600 --> 0:14:26.680
<v Speaker 2>of probability of an event happening. But the probability of

0:14:26.720 --> 0:14:30.360
<v Speaker 2>an asteroid coming through this room is very small. But

0:14:30.440 --> 0:14:33.720
<v Speaker 2>if it does, the consequence is probably fatal for you

0:14:33.800 --> 0:14:36.240
<v Speaker 2>in may, right, But the risk is still low because

0:14:36.520 --> 0:14:41.280
<v Speaker 2>not many asteroids come down through your studio. So we

0:14:41.360 --> 0:14:43.960
<v Speaker 2>look at risk. So when you look at risk in

0:14:44.040 --> 0:14:47.000
<v Speaker 2>terms of mortality, there's a thing called a micro mort,

0:14:47.320 --> 0:14:49.840
<v Speaker 2>and I wrote about this in the second book. So

0:14:50.400 --> 0:14:53.800
<v Speaker 2>a micromort is one in a million chance of mortality,

0:14:53.880 --> 0:14:56.160
<v Speaker 2>one in a million chance of dying. When you get

0:14:56.200 --> 0:14:58.560
<v Speaker 2>onto a horse, you have a one in a million

0:14:58.640 --> 0:15:03.760
<v Speaker 2>chance of dying from that exposure. One micromort will let

0:15:03.800 --> 0:15:07.520
<v Speaker 2>you ride a motorbike about eight kilometers. It will you

0:15:07.600 --> 0:15:12.440
<v Speaker 2>use about use about forty thousand micromorts. If you climb

0:15:12.480 --> 0:15:17.880
<v Speaker 2>out Everest, one microwap will take you on four hundred

0:15:17.920 --> 0:15:21.120
<v Speaker 2>and fifty scenic railway things. You know we have the

0:15:21.200 --> 0:15:27.200
<v Speaker 2>roller coasters. They are amazingly safe. Right, So one micromorp

0:15:27.240 --> 0:15:30.040
<v Speaker 2>will get as a horse ride. One micromort will take

0:15:30.080 --> 0:15:34.360
<v Speaker 2>you ten thousand kilometers on a commercial aircraft almost to America.

0:15:34.560 --> 0:15:38.520
<v Speaker 2>Right when you walk into a hospital, the chance of

0:15:38.560 --> 0:15:42.280
<v Speaker 2>you being killed by an accident or an error, not

0:15:42.400 --> 0:15:45.280
<v Speaker 2>because you are ill. The chance of you being killed

0:15:45.320 --> 0:15:50.880
<v Speaker 2>by an accident medical system seven thousand micromorts.

0:15:51.320 --> 0:15:55.600
<v Speaker 1>In other words, the risk comparison is if you want

0:15:55.640 --> 0:15:58.240
<v Speaker 1>to be relaxed about these things. Just look at the

0:15:58.320 --> 0:16:01.400
<v Speaker 1>risk comparison of flying relatives to go walk into a hospital.

0:16:01.520 --> 0:16:03.200
<v Speaker 2>If you want to be scared, be scared of going

0:16:03.200 --> 0:16:07.040
<v Speaker 2>to hospital. I think everyone should have a person to

0:16:07.200 --> 0:16:10.280
<v Speaker 2>be with them, to monitor them, an advocate like one

0:16:10.320 --> 0:16:13.360
<v Speaker 2>of your friends. Have someone there with you because problem

0:16:13.360 --> 0:16:15.640
<v Speaker 2>is in medicine is they don't ask enough questions, they

0:16:15.640 --> 0:16:17.960
<v Speaker 2>don't know enough about you, and they make decisions without

0:16:18.040 --> 0:16:21.800
<v Speaker 2>knowing the facts. Right. So my point is that that

0:16:22.520 --> 0:16:27.040
<v Speaker 2>one hospital missions equivalent to about seventy thousand one hour

0:16:27.040 --> 0:16:28.040
<v Speaker 2>commercial flights.

0:16:28.200 --> 0:16:29.720
<v Speaker 1>Wow, now are you scared.

0:16:30.080 --> 0:16:31.920
<v Speaker 2>I'm giving you reasons, They're giving you facts.

0:16:32.720 --> 0:16:34.920
<v Speaker 1>What's happening now is I'm more scared of going to hospital,

0:16:34.960 --> 0:16:36.520
<v Speaker 1>but I'm still scared of getting on an aeroplane.

0:16:36.560 --> 0:16:39.840
<v Speaker 2>Well, we're looking at we're looking at risk, and so yeah,

0:16:39.880 --> 0:16:43.240
<v Speaker 2>we have to we have the hospital system. There are

0:16:43.240 --> 0:16:46.120
<v Speaker 2>great people, but it's a broken system. Yeah, I think

0:16:46.240 --> 0:16:50.240
<v Speaker 2>every they're truly great people in medicine, but a lot

0:16:50.280 --> 0:16:54.000
<v Speaker 2>of the safety measures in aviation. I'm not present in medicine.

0:16:54.160 --> 0:16:57.080
<v Speaker 2>I'm an ambassador for Saint Vincent's Hospital. I'm trying to

0:16:57.120 --> 0:17:02.359
<v Speaker 2>do everything i can and medicine needs help in governance

0:17:02.600 --> 0:17:03.280
<v Speaker 2>and safety.

0:17:03.720 --> 0:17:07.000
<v Speaker 1>So can if we go back to three eighty, the

0:17:07.040 --> 0:17:10.960
<v Speaker 1>A three eighty, which is the Q thirty two flight,

0:17:12.400 --> 0:17:15.880
<v Speaker 1>and you're taking off and one of the engines blows up.

0:17:18.600 --> 0:17:22.760
<v Speaker 1>Let's because I think this is a confidence thing for

0:17:22.800 --> 0:17:26.680
<v Speaker 1>people like me. Can I just want a couple of questions. One,

0:17:27.680 --> 0:17:29.920
<v Speaker 1>is it less risky if I get on a plane

0:17:29.920 --> 0:17:33.159
<v Speaker 1>with four engines? One? That seems to me to be

0:17:33.240 --> 0:17:37.679
<v Speaker 1>the case. I'm asking you the question. Two, what do

0:17:37.720 --> 0:17:40.439
<v Speaker 1>I need? What happens inside the cockpit there? So how

0:17:40.480 --> 0:17:43.639
<v Speaker 1>many people are in there? And let's say you know

0:17:43.640 --> 0:17:45.600
<v Speaker 1>how many people have got to help you in the

0:17:45.640 --> 0:17:48.879
<v Speaker 1>event that one of the engines doesn't as blown up

0:17:48.880 --> 0:17:49.600
<v Speaker 1>as corn fire?

0:17:49.680 --> 0:17:53.920
<v Speaker 2>So safety, Is it more safe with four engines?

0:17:54.440 --> 0:17:54.680
<v Speaker 1>Yes?

0:17:55.119 --> 0:18:00.080
<v Speaker 2>Right? Because all all aircraft designed that they lose an engine.

0:18:00.200 --> 0:18:04.000
<v Speaker 2>Then well that's part of the certification. You just assume

0:18:04.920 --> 0:18:06.960
<v Speaker 2>that you're losing an engine at some point. If you

0:18:07.000 --> 0:18:08.720
<v Speaker 2>lose it too early in the takeoff, you have to

0:18:08.720 --> 0:18:11.920
<v Speaker 2>stop the takeoff, but a certain before we actually get

0:18:11.920 --> 0:18:14.240
<v Speaker 2>off the ground, halfway down the runway, if you lose

0:18:14.280 --> 0:18:18.760
<v Speaker 2>an engine, you can stop, and if you have two engines,

0:18:18.800 --> 0:18:22.080
<v Speaker 2>you keep going once you if you get beyond about

0:18:22.080 --> 0:18:25.439
<v Speaker 2>halfway down the runway. This is very general. If you

0:18:25.520 --> 0:18:28.000
<v Speaker 2>lose an engine, you keep going and the performance is

0:18:28.040 --> 0:18:30.280
<v Speaker 2>designed for you to get safely off the ground and

0:18:30.320 --> 0:18:34.320
<v Speaker 2>come back and land with one engine gone. So everything,

0:18:34.600 --> 0:18:38.600
<v Speaker 2>all aviation's predicated on losing one engine. If you're in

0:18:38.640 --> 0:18:41.639
<v Speaker 2>a two engine aircraft and you lose one, now you're

0:18:41.680 --> 0:18:45.000
<v Speaker 2>down to one engine. Now, the engines are actually very reliable.

0:18:45.040 --> 0:18:47.560
<v Speaker 2>They fail about one in every three hundred and fifty

0:18:47.600 --> 0:18:50.760
<v Speaker 2>thousand engine hours, so about one in every eight pilots

0:18:50.760 --> 0:18:52.360
<v Speaker 2>of a twin aircraft. We'll see an.

0:18:52.320 --> 0:18:54.800
<v Speaker 1>Engine failure in the whole twin engine aircraft twin.

0:18:54.840 --> 0:18:57.880
<v Speaker 2>One in four pilots of a quad aeroplane, because if

0:18:57.920 --> 0:19:01.119
<v Speaker 2>you have four engines, you've got twice. It's the probability

0:19:01.160 --> 0:19:05.160
<v Speaker 2>of having an engine failure as a twin pilot because

0:19:05.200 --> 0:19:07.560
<v Speaker 2>you've got four engines. The thing is that losing one

0:19:07.600 --> 0:19:12.560
<v Speaker 2>engine in a quad nothing is nothing you really it's trivial.

0:19:13.080 --> 0:19:16.280
<v Speaker 2>Losing in a twin of a lot more serious. But

0:19:16.400 --> 0:19:19.480
<v Speaker 2>aviation these days, the problem in aircraft tend to occur

0:19:19.560 --> 0:19:24.560
<v Speaker 2>with passengers. They get sick, they get on with drugs, alcohol, stress,

0:19:25.440 --> 0:19:28.720
<v Speaker 2>the business class passengers generally cause more commotion and trouble

0:19:28.760 --> 0:19:33.920
<v Speaker 2>than the economy passengers. They come on more stressed. Maybe

0:19:33.960 --> 0:19:38.240
<v Speaker 2>there's a problem with wars. Politics have to divert around airspace.

0:19:38.680 --> 0:19:41.840
<v Speaker 2>Maybe there's a problem with the weather. I'm just saying

0:19:41.880 --> 0:19:45.000
<v Speaker 2>that engine failures that used to be common on aircraft

0:19:45.160 --> 0:19:47.280
<v Speaker 2>and not common anymore. And as I said, one in

0:19:47.359 --> 0:19:50.280
<v Speaker 2>eight twin pilots will ever see an engine failure in

0:19:50.280 --> 0:19:50.919
<v Speaker 2>the whole career.

0:19:51.320 --> 0:19:56.400
<v Speaker 1>And your qre thoo two, what was what? You had

0:19:56.400 --> 0:19:59.119
<v Speaker 1>one engine down out of four engines? Yes, what happened?

0:19:59.359 --> 0:19:59.960
<v Speaker 1>What did it like?

0:20:00.320 --> 0:20:03.560
<v Speaker 2>So? A little oil pipe there was to take oil

0:20:03.640 --> 0:20:07.680
<v Speaker 2>to a bearing mount inside the most inner part of

0:20:07.720 --> 0:20:11.720
<v Speaker 2>the engine. That pipe had been manufactured incorrectly. It cracked

0:20:11.840 --> 0:20:14.879
<v Speaker 2>because of vibration. Oil went into a part of the

0:20:14.880 --> 0:20:17.320
<v Speaker 2>engine that should not have had any oil into it,

0:20:17.520 --> 0:20:20.840
<v Speaker 2>sitting about eight hundred degrees celsius. That the oil catches fire,

0:20:21.280 --> 0:20:26.000
<v Speaker 2>heats the drive shaft, makes it soft, and the turbine

0:20:26.040 --> 0:20:29.359
<v Speaker 2>that has been taking fifty thousand horsepower out of the

0:20:29.400 --> 0:20:33.800
<v Speaker 2>air and now rips itself off that shaft because the

0:20:33.840 --> 0:20:38.000
<v Speaker 2>metal's weak. The turbine weighs one hundred and sixty kilograms

0:20:38.200 --> 0:20:43.120
<v Speaker 2>high tensile steel. Physics say breaks into three pieces, and

0:20:43.680 --> 0:20:47.840
<v Speaker 2>ours broken too. A few more three pieces hit the aircraft.

0:20:47.920 --> 0:20:52.480
<v Speaker 2>In our case, that created shrapnel. About four hundred impacts

0:20:52.480 --> 0:20:54.840
<v Speaker 2>on the airplane from all the shrapnel, two hundred against

0:20:54.880 --> 0:20:59.400
<v Speaker 2>the fuselage. There were holes in There were holes inside

0:20:59.400 --> 0:21:01.320
<v Speaker 2>the wing, to the wing, on top of the wing,

0:21:01.640 --> 0:21:03.760
<v Speaker 2>fuels gushing out. Hydraulics is coming out.

0:21:03.800 --> 0:21:04.639
<v Speaker 1>Fewer is coming out.

0:21:04.960 --> 0:21:07.920
<v Speaker 2>Fuels pouring out through the holes inside the wing and

0:21:08.040 --> 0:21:10.200
<v Speaker 2>on above and a bottom below the wing, so that

0:21:10.840 --> 0:21:14.959
<v Speaker 2>these pieces were going through aluminium. This thick fifteen mealstick

0:21:15.160 --> 0:21:17.439
<v Speaker 2>through a fuel tank five feet deep and fueled through

0:21:17.480 --> 0:21:22.320
<v Speaker 2>another aluminium panel. Fifteen meals thick. When airbusts design the

0:21:22.400 --> 0:21:25.000
<v Speaker 2>aircraft to take a rotorburst, which is what we've got,

0:21:25.480 --> 0:21:28.719
<v Speaker 2>they assume that piece of the disc, which you can

0:21:28.760 --> 0:21:32.960
<v Speaker 2>never contain, has infinite energy. I'm sorry if this is

0:21:33.000 --> 0:21:35.720
<v Speaker 2>scaring you, but now you won't be scared because they say,

0:21:35.720 --> 0:21:38.280
<v Speaker 2>that's okay. We just assume we can't stop it. But

0:21:38.359 --> 0:21:41.560
<v Speaker 2>we offset the engines so the one exploding engine doesn't

0:21:41.600 --> 0:21:43.560
<v Speaker 2>take out the other one. And we designed the air

0:21:43.760 --> 0:21:47.040
<v Speaker 2>crafts and no matter what happens with those pieces of shrapnel.

0:21:47.320 --> 0:21:51.240
<v Speaker 2>We've got backup systems, right. So in our case, those

0:21:51.280 --> 0:21:54.280
<v Speaker 2>three pieces that hit the aircraft took out six hundred

0:21:54.280 --> 0:21:57.560
<v Speaker 2>and fifty wires, knocked out half of our networks. Out

0:21:57.600 --> 0:22:02.480
<v Speaker 2>of twenty two systems, twenty one were affected. And when

0:22:02.520 --> 0:22:04.800
<v Speaker 2>you break down in your car driving home, you'll get

0:22:04.800 --> 0:22:07.119
<v Speaker 2>out and fix it, won't you. You're don electronic car. No,

0:22:07.240 --> 0:22:09.560
<v Speaker 2>you can't. You can't. You have to call the anrama

0:22:09.960 --> 0:22:12.720
<v Speaker 2>or a friend. We can't do that. But we have

0:22:12.800 --> 0:22:18.240
<v Speaker 2>an electronic networked fly by wire aircraft. Half the network's

0:22:18.280 --> 0:22:20.960
<v Speaker 2>now broken and we have to now work out what

0:22:21.040 --> 0:22:23.720
<v Speaker 2>we're going to get at the end of the flight. Now,

0:22:24.200 --> 0:22:28.480
<v Speaker 2>there are five pilots in the cockpits on this flight.

0:22:28.920 --> 0:22:32.399
<v Speaker 2>There were two extra captains, three captains. I'm the pilot

0:22:32.400 --> 0:22:35.080
<v Speaker 2>in charge, pilot in command, and we had a first

0:22:35.119 --> 0:22:37.679
<v Speaker 2>officer and a second officer. We pulled our brains. We

0:22:37.760 --> 0:22:40.359
<v Speaker 2>work together. This is not like a committee in a

0:22:40.359 --> 0:22:42.920
<v Speaker 2>meeting where you might have three chairs. You know, you'd

0:22:42.960 --> 0:22:44.440
<v Speaker 2>have to be afraid if you went to a meeting

0:22:44.480 --> 0:22:48.200
<v Speaker 2>with three chairmen, right, Nothing would happen on an aircraft.

0:22:48.200 --> 0:22:50.640
<v Speaker 2>It's different. There's a pilot in command. We had two

0:22:50.640 --> 0:22:55.159
<v Speaker 2>other captains. Everyone pulls their resources. We merge our brains

0:22:55.200 --> 0:23:00.640
<v Speaker 2>into a super brain. We work as a cohesive effective team. Problems.

0:23:00.680 --> 0:23:02.640
<v Speaker 2>Everyone knows their responsible to allocate.

0:23:02.720 --> 0:23:04.040
<v Speaker 1>Do you allocate? Does everyone have an.

0:23:03.920 --> 0:23:06.800
<v Speaker 2>All allocate it? And before the flight, when I was

0:23:07.000 --> 0:23:09.760
<v Speaker 2>telling the other pilot, the first officer and the second

0:23:09.800 --> 0:23:12.399
<v Speaker 2>officer before the flight, I said, we have two extra

0:23:12.440 --> 0:23:16.240
<v Speaker 2>captains on board. They're actually checking my license. They will

0:23:16.280 --> 0:23:18.360
<v Speaker 2>either renew my license at the end of this flight

0:23:18.480 --> 0:23:20.000
<v Speaker 2>or they will cancel it because I have to go

0:23:20.040 --> 0:23:24.960
<v Speaker 2>into training. I said, that's my problem. My license check

0:23:25.040 --> 0:23:28.159
<v Speaker 2>is my problem, It's not yours. The important thing is

0:23:28.160 --> 0:23:30.320
<v Speaker 2>the passengers. So you must tell me if I do

0:23:30.400 --> 0:23:33.000
<v Speaker 2>something wrong. Don't worry about my check, and don't let

0:23:33.000 --> 0:23:38.520
<v Speaker 2>those pilots distract you said, in aviation, we have seven

0:23:38.600 --> 0:23:42.160
<v Speaker 2>checks a year, which is like getting a driving license

0:23:42.280 --> 0:23:45.160
<v Speaker 2>test with a police commissioner in the back. Seven times

0:23:45.200 --> 0:23:48.520
<v Speaker 2>a year, we are checked so thoroughly. You know, you

0:23:48.640 --> 0:23:51.640
<v Speaker 2>worried about an engine failing, But when a pilot lines

0:23:51.720 --> 0:23:54.480
<v Speaker 2>up to take off the runway, his heart rate's probably

0:23:54.480 --> 0:23:57.720
<v Speaker 2>going up a bit like Neil Armstrong. Neil Armstrong's heart

0:23:57.800 --> 0:23:59.560
<v Speaker 2>rate when he's coming into land on the moon got

0:23:59.600 --> 0:24:02.440
<v Speaker 2>to a better hundred and sixty. Not because he was afraid,

0:24:02.800 --> 0:24:04.879
<v Speaker 2>but because he was aware of all the things that

0:24:04.880 --> 0:24:08.680
<v Speaker 2>could go wrong. And now he's organizing at different times,

0:24:08.960 --> 0:24:12.880
<v Speaker 2>different things can go wrong. He's arranging all these possibilities

0:24:13.200 --> 0:24:15.520
<v Speaker 2>and then working out, Okay, I'm getting ready, what happens

0:24:15.520 --> 0:24:17.560
<v Speaker 2>if this, what happens? If that, what do I do?

0:24:17.960 --> 0:24:21.199
<v Speaker 2>And so he's very mindful, very busy, very alert. The

0:24:21.240 --> 0:24:25.240
<v Speaker 2>heartbreak goes up. Same for pilots. Before takeoffs. There are

0:24:25.320 --> 0:24:29.640
<v Speaker 2>seven different areas and during a takeoff, before you leave

0:24:29.680 --> 0:24:32.399
<v Speaker 2>the runway, seven different points of which pilots have to

0:24:32.440 --> 0:24:38.560
<v Speaker 2>be preconditioned to act almost instantly on any plane, on

0:24:38.600 --> 0:24:41.800
<v Speaker 2>all the commercial plane. Commercial very complex and you have

0:24:41.880 --> 0:24:44.639
<v Speaker 2>to think. And so during the takeoff you are moving

0:24:44.680 --> 0:24:47.679
<v Speaker 2>from phase to phase to phase, and your response is

0:24:47.720 --> 0:24:50.760
<v Speaker 2>going to be different. You've got to be sharp. The

0:24:50.840 --> 0:24:53.480
<v Speaker 2>heart rates up, but not from fear. They're not anxious.

0:24:53.920 --> 0:24:57.760
<v Speaker 2>They have a chronic unease for the status quo. Every takeoff.

0:24:57.760 --> 0:25:01.400
<v Speaker 2>They're expecting an engine to fail, right, that's skeptical, that's

0:25:02.040 --> 0:25:02.600
<v Speaker 2>but they're ready.

0:25:02.680 --> 0:25:04.600
<v Speaker 1>I'd rather they're ready for the.

0:25:04.520 --> 0:25:06.480
<v Speaker 2>Engine fail and if it happens to go bang, you know,

0:25:06.520 --> 0:25:10.800
<v Speaker 2>and everyone's ready. Everyone understands, they're they're ready for an

0:25:10.800 --> 0:25:13.520
<v Speaker 2>engine failure at any time. If you've ever flown on

0:25:13.560 --> 0:25:16.560
<v Speaker 2>a helicopter, look at the pilot. They have windows down

0:25:16.560 --> 0:25:18.800
<v Speaker 2>there their feet and they're often looking down through that.

0:25:19.160 --> 0:25:19.719
<v Speaker 1>It's scary.

0:25:19.800 --> 0:25:21.520
<v Speaker 2>That's where they're going if the engine fails.

0:25:21.520 --> 0:25:23.320
<v Speaker 1>Oh, I've been like it was plenty of times, and

0:25:24.040 --> 0:25:25.680
<v Speaker 1>I've decided I'm ever going to oar on helicopter.

0:25:26.280 --> 0:25:29.919
<v Speaker 2>But my point is that that we train the things

0:25:29.920 --> 0:25:32.560
<v Speaker 2>that might scare us, We train the difficult things. So

0:25:32.920 --> 0:25:36.000
<v Speaker 2>number one, it doesn't scare us. Two they become habits,

0:25:36.560 --> 0:25:39.480
<v Speaker 2>and three we become resilient when things go wrong. We

0:25:39.560 --> 0:25:42.960
<v Speaker 2>don't suffer the fear response, maybe like the passengers.

0:25:43.040 --> 0:25:45.359
<v Speaker 1>So okay, what could that that was important with that

0:25:45.359 --> 0:25:51.480
<v Speaker 1>resilient piece. So so therefore you're making yourself resilient. Maybe

0:25:51.520 --> 0:25:54.639
<v Speaker 1>explain to me, because this could be equally applied to

0:25:54.640 --> 0:25:57.199
<v Speaker 1>business all sorts of things. So what is it that

0:25:57.280 --> 0:26:00.920
<v Speaker 1>you believe that you do and practice and or pilots

0:26:00.920 --> 0:26:03.480
<v Speaker 1>do and practice every time there's a takeoff there's landing

0:26:04.240 --> 0:26:07.320
<v Speaker 1>that makes them resilient? Take me through that process.

0:26:07.400 --> 0:26:10.719
<v Speaker 2>Okay, first of all, we can have success, right, everyone's success,

0:26:10.720 --> 0:26:13.679
<v Speaker 2>And we can have great CEOs that are great because

0:26:13.680 --> 0:26:16.480
<v Speaker 2>they've never had a crisis. There are fair weather CEOs

0:26:16.640 --> 0:26:19.200
<v Speaker 2>to think, how do they get there? Because it's been good,

0:26:19.240 --> 0:26:24.360
<v Speaker 2>they've successful, they've never been charged. Not resilient, right, resilience

0:26:24.520 --> 0:26:28.119
<v Speaker 2>assume something goes wrong. So even if you're a successful

0:26:28.280 --> 0:26:31.720
<v Speaker 2>CEO that's never done anything wrong, your resilience is only

0:26:31.760 --> 0:26:34.800
<v Speaker 2>tested when things go wrong. So we assume something goes wrong,

0:26:35.080 --> 0:26:38.080
<v Speaker 2>we have to recover from the problem, come back to

0:26:38.119 --> 0:26:41.760
<v Speaker 2>where we were to recover, and then ideally we come

0:26:41.800 --> 0:26:45.000
<v Speaker 2>back stronger. Ideally we learn from our failures. You know,

0:26:45.080 --> 0:26:47.600
<v Speaker 2>that's what Branson said, if I was successful, it's because

0:26:47.640 --> 0:26:49.840
<v Speaker 2>of all the failures along the way. You might think

0:26:49.840 --> 0:26:52.600
<v Speaker 2>the same thing. You know, Dick Smith said he's successful

0:26:52.600 --> 0:26:54.920
<v Speaker 2>because the first thing to happen to him in business

0:26:55.160 --> 0:26:58.560
<v Speaker 2>was he nearly went bankrupt. So if you learn from

0:26:58.600 --> 0:27:02.439
<v Speaker 2>the errors, whether they're mental or physical, or in the

0:27:02.520 --> 0:27:06.800
<v Speaker 2>business errors or even national errors, you come back, you recover,

0:27:07.600 --> 0:27:12.199
<v Speaker 2>but ideally you get stronger. So that's resilience, and we

0:27:12.280 --> 0:27:17.160
<v Speaker 2>all want to be resilient and resilience applies to us personally, corporately, nationally,

0:27:17.240 --> 0:27:22.520
<v Speaker 2>and existentially. Right, climate change might be an existential risk.

0:27:24.000 --> 0:27:26.359
<v Speaker 2>People need to be resilient from the time they're born

0:27:26.720 --> 0:27:28.919
<v Speaker 2>until the time they die, and so we need to

0:27:28.920 --> 0:27:31.439
<v Speaker 2>bring up kids that are resilient. In other words, we

0:27:31.480 --> 0:27:34.680
<v Speaker 2>need to expose them to the threats or the risks

0:27:35.080 --> 0:27:37.560
<v Speaker 2>that we were exposed to when we were young that

0:27:37.680 --> 0:27:40.919
<v Speaker 2>made us great. And I can say that, but just

0:27:40.960 --> 0:27:44.159
<v Speaker 2>about everyone listening to this podcast probably didn't let the

0:27:44.240 --> 0:27:47.680
<v Speaker 2>kids write to school. You know, I have a relative

0:27:47.680 --> 0:27:50.320
<v Speaker 2>that won't let their child walk up some stairs, right,

0:27:50.320 --> 0:27:51.960
<v Speaker 2>they have to go take the lift because they can't

0:27:52.080 --> 0:27:55.920
<v Speaker 2>risk walking up the stairs. So if we overprotect our children,

0:27:55.960 --> 0:28:00.399
<v Speaker 2>if we stop them discovering threats and handle them, if

0:28:00.440 --> 0:28:03.920
<v Speaker 2>we stopped them failing learning and adjusting, then they will

0:28:03.920 --> 0:28:06.480
<v Speaker 2>not be resilient. And then in fact, they become then

0:28:06.680 --> 0:28:12.439
<v Speaker 2>scared of life. They become anxious, unsure. So the fear

0:28:12.480 --> 0:28:15.040
<v Speaker 2>that you talk about maybe people having a fear of flying,

0:28:15.600 --> 0:28:19.399
<v Speaker 2>some people who were not resilient have a fear of life,

0:28:19.440 --> 0:28:23.399
<v Speaker 2>and that's anxiousness. It's a lack of confidence. It's a

0:28:23.480 --> 0:28:27.760
<v Speaker 2>lack of confidence gives courage to be intrepid and fearless.

0:28:28.359 --> 0:28:31.959
<v Speaker 2>You know, this world's full of disruptions and change, so

0:28:32.040 --> 0:28:41.840
<v Speaker 2>many disruptions, AI, energy, transport elements, whether everything, politics, How

0:28:41.840 --> 0:28:46.240
<v Speaker 2>disruptive is politics at the moment. So our world is

0:28:46.360 --> 0:28:49.040
<v Speaker 2>changed and we must adapt or will perish, because equally

0:28:49.080 --> 0:28:51.800
<v Speaker 2>bring is a precursor to death. Now if we have

0:28:51.880 --> 0:28:54.880
<v Speaker 2>to change in addust, we have to make decisions in

0:28:55.000 --> 0:28:57.120
<v Speaker 2>areas where we don't have a whole lot of information,

0:28:57.240 --> 0:28:59.720
<v Speaker 2>So we're going to make wrong decisions. The problem is

0:28:59.800 --> 0:29:02.920
<v Speaker 2>not making wrong decisions, the problem is recognizing it and

0:29:03.000 --> 0:29:07.840
<v Speaker 2>changing it quickly, adaptations, adapting right people. People are not

0:29:08.000 --> 0:29:10.360
<v Speaker 2>measured by failure these days, are measured by how they

0:29:10.440 --> 0:29:14.440
<v Speaker 2>respond to failure, which is really sort of resilience. So

0:29:14.480 --> 0:29:17.840
<v Speaker 2>we need to train our kids to identify, manage rate,

0:29:18.160 --> 0:29:20.840
<v Speaker 2>live with risk, and to be fearless to take risks,

0:29:21.360 --> 0:29:23.840
<v Speaker 2>just as you did. And I think that's where we've

0:29:24.000 --> 0:29:25.720
<v Speaker 2>let our younger generations down.

0:29:27.480 --> 0:29:30.320
<v Speaker 3>And so can I ask another question just about just

0:29:30.600 --> 0:29:32.360
<v Speaker 3>I'm sorry to keep going back to what's going on

0:29:32.400 --> 0:29:36.520
<v Speaker 3>in the cockpit, but the so just on that example,

0:29:36.560 --> 0:29:39.800
<v Speaker 3>you had two other captains there who were assessing you

0:29:39.840 --> 0:29:43.760
<v Speaker 3>at this stage, but you mentioned you had the the

0:29:43.880 --> 0:29:45.400
<v Speaker 3>other two people, what do you call those.

0:29:45.440 --> 0:29:48.880
<v Speaker 2>Check They were actually check captains. They were they were training.

0:29:48.920 --> 0:29:50.840
<v Speaker 2>They were captains who were there.

0:29:50.720 --> 0:29:52.320
<v Speaker 1>To check what you do. But what were the other

0:29:52.360 --> 0:29:53.080
<v Speaker 1>two guys were?

0:29:53.080 --> 0:29:53.840
<v Speaker 2>The first officer?

0:29:53.960 --> 0:29:54.560
<v Speaker 1>Yeah, what do they do?

0:29:54.720 --> 0:29:57.480
<v Speaker 2>Matt Matt Hicks was in the right hand seat. He's

0:29:57.480 --> 0:30:00.360
<v Speaker 2>a first officer. He is a pilot, he's a There

0:30:00.360 --> 0:30:02.920
<v Speaker 2>were five pilots in the cockpit. Myself, I'm the pilot

0:30:02.920 --> 0:30:06.080
<v Speaker 2>in command. Captain Matt is in my right hand seat.

0:30:06.240 --> 0:30:08.040
<v Speaker 2>He does things that I asked him to do. But

0:30:08.120 --> 0:30:09.440
<v Speaker 2>we have for sandord operator.

0:30:09.520 --> 0:30:10.640
<v Speaker 1>He is a pilot nonetheless.

0:30:10.760 --> 0:30:13.840
<v Speaker 2>Oh yeah, fully, he had ten thousand hours, he was experienced.

0:30:13.960 --> 0:30:17.520
<v Speaker 2>Mark Johnson, the second officer who's also in my crew,

0:30:18.400 --> 0:30:21.280
<v Speaker 2>he had about six thousand hours. He had been flying.

0:30:21.040 --> 0:30:22.200
<v Speaker 1>Also also pilot.

0:30:22.280 --> 0:30:25.280
<v Speaker 2>Yeah, but he's the most junior rank, right, the second officer,

0:30:25.360 --> 0:30:27.920
<v Speaker 2>the most junior pilot in the cockpit. Hit me flying

0:30:28.040 --> 0:30:31.280
<v Speaker 2>F one eleven's and hercules in the Air Force. Right now,

0:30:31.360 --> 0:30:33.440
<v Speaker 2>This is the thing. Not all companies are the same,

0:30:33.480 --> 0:30:36.960
<v Speaker 2>are they right? Right? Some companies fail. Not all airlines

0:30:36.960 --> 0:30:41.560
<v Speaker 2>are the same. And in quantas they employed pilots with experience,

0:30:42.400 --> 0:30:47.120
<v Speaker 2>proven history, and they're exceptional, right, So even my second officer,

0:30:47.360 --> 0:30:52.040
<v Speaker 2>Mark Johnson, extraordinary experience and we now work together as

0:30:52.040 --> 0:30:54.320
<v Speaker 2>a team of three. Now we're being checked by the

0:30:54.360 --> 0:30:55.560
<v Speaker 2>other two pilots, so.

0:30:55.480 --> 0:30:58.719
<v Speaker 1>They're still checking him that the engine blew up or

0:30:58.760 --> 0:30:59.680
<v Speaker 1>do they get involved.

0:31:01.480 --> 0:31:05.600
<v Speaker 2>They they once the engine fails, they canceled the check

0:31:05.640 --> 0:31:07.200
<v Speaker 2>and they said, now we're coming in to help you.

0:31:07.240 --> 0:31:10.760
<v Speaker 2>They're supernumery pilots, so don't have a role as such.

0:31:11.160 --> 0:31:14.840
<v Speaker 2>There's no there's no procedures for five pilots and a cockpit,

0:31:14.920 --> 0:31:17.440
<v Speaker 2>so they just came in to assist, right, And I

0:31:17.520 --> 0:31:20.080
<v Speaker 2>told Harry, one of those captains, if all the pilots

0:31:20.080 --> 0:31:22.440
<v Speaker 2>are looking up, you look down. If we're all looking down,

0:31:22.560 --> 0:31:24.960
<v Speaker 2>you look up, right, because sometimes people.

0:31:24.800 --> 0:31:26.680
<v Speaker 1>So you had to take control. Let's call it control.

0:31:26.760 --> 0:31:27.400
<v Speaker 1>I mean, I don't know.

0:31:27.600 --> 0:31:31.160
<v Speaker 2>I'm the PA. I'm responsible for the safety of the passengers,

0:31:31.160 --> 0:31:33.880
<v Speaker 2>the aircraft, the cargo, the crew, a whole lot. If

0:31:33.880 --> 0:31:36.800
<v Speaker 2>someone dies, those pilots aren't pulled up into the court

0:31:36.840 --> 0:31:38.480
<v Speaker 2>to explain why I.

0:31:38.360 --> 0:31:43.680
<v Speaker 1>Am yep, yep. So you're so, you're so, how does

0:31:43.720 --> 0:31:47.640
<v Speaker 1>someone how do you feel as though you were able

0:31:47.680 --> 0:31:49.920
<v Speaker 1>to do that? What was it you've done in your past.

0:31:50.960 --> 0:31:54.120
<v Speaker 1>Let's let's park or extract from you what is a

0:31:54.200 --> 0:31:58.280
<v Speaker 1>natural instinct and or a natural skill or a natural talent.

0:31:59.440 --> 0:32:01.440
<v Speaker 1>Was there anything that you've done in your past in

0:32:01.520 --> 0:32:04.600
<v Speaker 1>terms of day to day practice or awareness or whatever

0:32:04.720 --> 0:32:07.320
<v Speaker 1>allowed you to be the person in charge as opposed

0:32:07.320 --> 0:32:08.080
<v Speaker 1>to just because it.

0:32:08.080 --> 0:32:11.480
<v Speaker 2>Is a really good question, and because if you understand

0:32:11.520 --> 0:32:14.000
<v Speaker 2>that background, then you can explain why things happened. On

0:32:14.080 --> 0:32:16.440
<v Speaker 2>q F thirty two people asked the same question. So

0:32:16.480 --> 0:32:18.440
<v Speaker 2>I had to write the second book, which I call

0:32:18.520 --> 0:32:21.719
<v Speaker 2>The Elements of Resilience. I had to work out because

0:32:21.920 --> 0:32:23.920
<v Speaker 2>a lot of the answers to these questions go back

0:32:23.920 --> 0:32:26.640
<v Speaker 2>to how you read as a child. I rode motorbikes

0:32:26.640 --> 0:32:29.840
<v Speaker 2>through the bush. I tell we're about ten years of age,

0:32:29.880 --> 0:32:31.760
<v Speaker 2>and I tell my dad we're going off of the

0:32:31.800 --> 0:32:35.040
<v Speaker 2>day into a state forest of three hundred square miles,

0:32:35.160 --> 0:32:36.560
<v Speaker 2>And I said, you see your dinner.

0:32:37.320 --> 0:32:37.920
<v Speaker 1>That's only you.

0:32:38.080 --> 0:32:41.040
<v Speaker 2>We're off with riding motorbikes. Didn't know where we were going,

0:32:41.120 --> 0:32:43.120
<v Speaker 2>didn't other than them to the three hundred.

0:32:42.840 --> 0:32:44.480
<v Speaker 1>Scare mean like you. Let Dad allowed you to do

0:32:44.520 --> 0:32:45.240
<v Speaker 1>that too, right.

0:32:45.200 --> 0:32:47.400
<v Speaker 2>But the bikes broke down. We ended up in hospital

0:32:47.440 --> 0:32:49.720
<v Speaker 2>a few times, and we had to repair the bikes,

0:32:49.720 --> 0:32:53.120
<v Speaker 2>had to maintain them. It gave us all these skills

0:32:53.160 --> 0:32:56.000
<v Speaker 2>of knowledge, and it gave us a whole lot of experience,

0:32:56.120 --> 0:33:00.320
<v Speaker 2>both mental and physical physical skills to really manue the

0:33:00.440 --> 0:33:03.280
<v Speaker 2>motorbike hard and to push your body. You're getting out

0:33:03.280 --> 0:33:05.880
<v Speaker 2>of control, out of your comfort zone. You have to recover.

0:33:06.520 --> 0:33:09.520
<v Speaker 2>Riding motorbikes when I was young and getting filthy, dirty

0:33:09.600 --> 0:33:14.280
<v Speaker 2>and cold and wet was a great, a really a

0:33:14.360 --> 0:33:18.320
<v Speaker 2>critical part of my early past. So to answer some

0:33:18.360 --> 0:33:20.080
<v Speaker 2>of the questions, I have to go back that far

0:33:20.200 --> 0:33:23.680
<v Speaker 2>to the motorbikes. So the second book about resilience, I

0:33:23.680 --> 0:33:27.280
<v Speaker 2>identify eight elements. Now just bear with me because this

0:33:27.360 --> 0:33:31.120
<v Speaker 2>applies to you personally, corporately, nationally. Right knowledge, you've got

0:33:31.160 --> 0:33:35.040
<v Speaker 2>to know something. You've got to learn and you train,

0:33:35.600 --> 0:33:37.680
<v Speaker 2>you got to you got to commit to a lifetime

0:33:37.720 --> 0:33:39.160
<v Speaker 2>of learning and change.

0:33:38.920 --> 0:33:41.400
<v Speaker 1>To just go back knowledge. So your knowledge about your

0:33:41.400 --> 0:33:44.240
<v Speaker 1>subject matter a broad knowledge. Then you've got to continue

0:33:44.280 --> 0:33:45.600
<v Speaker 1>updating about the subject matter.

0:33:45.640 --> 0:33:48.520
<v Speaker 2>You've got to know information down to its core. It's

0:33:48.560 --> 0:33:51.800
<v Speaker 2>getting hard today because we've got black boxes. We don't understand.

0:33:52.120 --> 0:33:54.240
<v Speaker 2>But if you don't understand the black box. Don't be

0:33:54.280 --> 0:33:57.320
<v Speaker 2>afraid of it. You must know how to turn it off,

0:33:57.680 --> 0:34:01.040
<v Speaker 2>which blacks box to turn off, and how to turn

0:34:01.040 --> 0:34:04.080
<v Speaker 2>it off. That applies in aircraft with that many problems

0:34:04.080 --> 0:34:06.920
<v Speaker 2>in aircraft because people don't know which computers to turn

0:34:06.960 --> 0:34:09.759
<v Speaker 2>off when they break. If you have a car with

0:34:09.840 --> 0:34:15.799
<v Speaker 2>a start button, almost know people know how to turn

0:34:15.840 --> 0:34:18.799
<v Speaker 2>that off. If that car misbehaves when it's moving. Now,

0:34:18.840 --> 0:34:21.040
<v Speaker 2>when it's stopped, you just press the start stop and

0:34:21.080 --> 0:34:24.040
<v Speaker 2>the car engine stops. It won't do that when you're moving.

0:34:24.680 --> 0:34:26.759
<v Speaker 2>My point is everyone in the car should know if

0:34:26.800 --> 0:34:29.120
<v Speaker 2>their car misbehaves to how do you turn off that engine?

0:34:29.239 --> 0:34:30.480
<v Speaker 1>I don't know you how do you do it?

0:34:30.600 --> 0:34:32.279
<v Speaker 2>Do you want me to? You can google it, but

0:34:33.160 --> 0:34:36.080
<v Speaker 2>no one knows. That a good point and no one knows. Okay,

0:34:36.080 --> 0:34:38.600
<v Speaker 2>what do you do? It varies with the car company.

0:34:38.880 --> 0:34:41.160
<v Speaker 2>But you either have to hold a button in and

0:34:41.200 --> 0:34:43.560
<v Speaker 2>hold it for five seconds or you hit it five

0:34:43.640 --> 0:34:46.680
<v Speaker 2>times quickly because you don't want to put your knee

0:34:46.760 --> 0:34:48.799
<v Speaker 2>up against the button in the cruise and suddenly turn

0:34:48.840 --> 0:34:51.840
<v Speaker 2>your car off, so they try and avoid your engine

0:34:51.840 --> 0:34:55.920
<v Speaker 2>shutting down. My point is knowledge is knowing your systems,

0:34:56.000 --> 0:34:58.759
<v Speaker 2>and even if you don't understand the black boxes, know

0:34:58.800 --> 0:35:01.680
<v Speaker 2>how to turn them off, and that will save you

0:35:01.719 --> 0:35:05.520
<v Speaker 2>many times. You know, Knowledge is knowing because spread most

0:35:05.520 --> 0:35:09.759
<v Speaker 2>spreadsheets are probably wrong with the calculation. Knowledge is having

0:35:09.840 --> 0:35:13.200
<v Speaker 2>a sense of reasonableness to know when your spreadsheets wrong,

0:35:13.239 --> 0:35:17.279
<v Speaker 2>when something's wrong. Knowledge is hard eth work. It will

0:35:17.320 --> 0:35:20.520
<v Speaker 2>never stop. And even when you graduate from university as

0:35:20.560 --> 0:35:24.520
<v Speaker 2>a surgeon, if you don't keep up your skills, you'll

0:35:24.600 --> 0:35:27.920
<v Speaker 2>drift slowly, drift to failure. You have to change, adapt,

0:35:28.080 --> 0:35:29.040
<v Speaker 2>learn new systems.

0:35:29.120 --> 0:35:29.879
<v Speaker 1>Right, that's two.

0:35:30.239 --> 0:35:32.799
<v Speaker 2>That's knowledge and training. How to learn? How's the best

0:35:32.800 --> 0:35:35.560
<v Speaker 2>way to train? In the Air Force? We this is

0:35:35.840 --> 0:35:38.279
<v Speaker 2>we're up to two now training. What's the best way

0:35:38.280 --> 0:35:41.200
<v Speaker 2>to teach someone? You think, well, you think, well, I've

0:35:41.200 --> 0:35:44.120
<v Speaker 2>taught my kids. I know how to change. Well, maybe

0:35:43.800 --> 0:35:46.760
<v Speaker 2>some kids were taught how to swim by being thrown

0:35:46.800 --> 0:35:49.000
<v Speaker 2>into the water. Is that a good way to swim?

0:35:49.120 --> 0:35:51.960
<v Speaker 2>Or should you say watch me swim that. I'm going

0:35:52.000 --> 0:35:54.200
<v Speaker 2>to direct you through the maneuvers and then when you're

0:35:54.200 --> 0:35:56.839
<v Speaker 2>finally confident you can do it yourself. That's the way

0:35:56.840 --> 0:36:03.000
<v Speaker 2>the Air Force trains people demonstrate direct monitor works really well?

0:36:04.040 --> 0:36:07.520
<v Speaker 2>Or do you you know there are a thousand ways,

0:36:07.560 --> 0:36:10.960
<v Speaker 2>but what way works best. I'm friends with a wonderful

0:36:11.000 --> 0:36:16.240
<v Speaker 2>pianist called Constantine Shamray, and he plays all around the world.

0:36:16.719 --> 0:36:19.960
<v Speaker 2>He puts in two hours of practice every day. It's

0:36:19.960 --> 0:36:21.920
<v Speaker 2>called deliberate deliberate practice.

0:36:22.000 --> 0:36:24.600
<v Speaker 1>It's the stuff purposeful hard.

0:36:24.640 --> 0:36:27.719
<v Speaker 2>You're getting feedback so that you aresting you have to

0:36:27.760 --> 0:36:31.520
<v Speaker 2>do things outside your comfort zone. It won't be easy,

0:36:31.520 --> 0:36:33.239
<v Speaker 2>it won't be pleasant, but you've got to do it.

0:36:33.239 --> 0:36:35.319
<v Speaker 1>He's not playing America Room, is he? He's playing like

0:36:35.360 --> 0:36:39.240
<v Speaker 1>he's actually doing with a purpose and attention, but actually

0:36:39.600 --> 0:36:41.360
<v Speaker 1>copping feedback from people listening to him.

0:36:41.400 --> 0:36:44.919
<v Speaker 2>Correct. And he does that every day and he's now

0:36:45.480 --> 0:36:46.440
<v Speaker 2>coming up to fifties.

0:36:46.520 --> 0:36:49.600
<v Speaker 1>That's Malcolm Gladwell's ten thousand hours of purpose.

0:36:49.960 --> 0:36:51.520
<v Speaker 2>He's simplified it to ten per.

0:36:51.680 --> 0:36:55.360
<v Speaker 1>Yeah, but it is about purposeful practice as practice.

0:36:55.840 --> 0:36:58.480
<v Speaker 2>Correct. Now. Now, you could have a pilot that does

0:36:58.520 --> 0:37:01.759
<v Speaker 2>deliberate practice. This is a simulator check where they fail

0:37:01.800 --> 0:37:03.880
<v Speaker 2>the engine and they say yes, you pass, and he

0:37:03.920 --> 0:37:06.279
<v Speaker 2>goes oooh, that's scared the hell out of me. I

0:37:06.320 --> 0:37:08.799
<v Speaker 2>don't I never want to see that again. Now that

0:37:08.960 --> 0:37:12.200
<v Speaker 2>is insufficient. If you're learning, you want to practice something

0:37:12.280 --> 0:37:14.880
<v Speaker 2>until you can repeat it. In the military, they have

0:37:14.960 --> 0:37:17.640
<v Speaker 2>to practice the things that are really scary so that

0:37:17.760 --> 0:37:21.759
<v Speaker 2>the soldiers are not scared when they see it. Right. Look,

0:37:21.960 --> 0:37:24.399
<v Speaker 2>if you have an interview an sas soldier I did

0:37:24.440 --> 0:37:27.319
<v Speaker 2>last week, you'll notice how calm they are. They're not

0:37:27.400 --> 0:37:31.520
<v Speaker 2>excitable because nothing can excite them. They're a migdaler in

0:37:31.560 --> 0:37:35.720
<v Speaker 2>their fear circuits, being almost shut down because they're confident

0:37:35.800 --> 0:37:39.440
<v Speaker 2>they can handle anything. Right, So you ideally want to

0:37:39.440 --> 0:37:41.759
<v Speaker 2>practice these things until they don't stress you. So I

0:37:41.840 --> 0:37:45.520
<v Speaker 2>call that stress proof deliberate practice. If we train those

0:37:45.600 --> 0:37:48.200
<v Speaker 2>hard engine failse or the things that if we get

0:37:48.280 --> 0:37:51.560
<v Speaker 2>you up into an aeroplane until we not just conquer

0:37:51.600 --> 0:37:55.360
<v Speaker 2>your fear, but you actually love being flying, love flying again,

0:37:55.719 --> 0:37:59.520
<v Speaker 2>then that you now have stress proof deliberate practice to

0:37:59.560 --> 0:38:03.719
<v Speaker 2>achieve that. So how with no knowledge, training experience experience

0:38:03.760 --> 0:38:08.320
<v Speaker 2>is critical when you graduate as a part as a driver,

0:38:09.280 --> 0:38:12.200
<v Speaker 2>you're driving test, you've passed, but you're not a racing

0:38:12.200 --> 0:38:16.760
<v Speaker 2>car driver. You are you are proficient, but you're not competent.

0:38:17.200 --> 0:38:18.920
<v Speaker 2>When you want to have an eye operation, do you

0:38:18.960 --> 0:38:21.319
<v Speaker 2>go to the doctor that's just come out of the university,

0:38:21.560 --> 0:38:23.160
<v Speaker 2>or do you go to the eye doctor that's done

0:38:23.200 --> 0:38:28.160
<v Speaker 2>ten thousand operations right. Experience is important. You can't be

0:38:28.280 --> 0:38:32.080
<v Speaker 2>competent unless you are have experience. And this I get

0:38:32.200 --> 0:38:35.320
<v Speaker 2>major arguments with people over this. They think anyone who's

0:38:35.360 --> 0:38:38.960
<v Speaker 2>passed a test is perfect. No experience count.

0:38:39.040 --> 0:38:43.640
<v Speaker 1>That's theory, as the practicality is the experience counts next step.

0:38:43.719 --> 0:38:46.439
<v Speaker 2>Experience can be a curse. I'm sure you know many

0:38:46.480 --> 0:38:49.520
<v Speaker 2>people who've got so much experience now they get confident,

0:38:49.640 --> 0:38:54.120
<v Speaker 2>conceded over confident hubris. When you ever mentioned the word

0:38:54.160 --> 0:38:57.880
<v Speaker 2>hubris with someone, that's before they're going to fail, and

0:38:57.920 --> 0:39:00.719
<v Speaker 2>you see it in the media, Hubris is the indicator

0:39:01.080 --> 0:39:06.000
<v Speaker 2>of emminent failure. So experience can be a curse. Knowledge, training, experience, teamwork.

0:39:06.760 --> 0:39:10.960
<v Speaker 2>Individuals will always fail. An individual will never be resilient

0:39:11.000 --> 0:39:14.960
<v Speaker 2>because failure is part of the human condition. Teams can together,

0:39:15.120 --> 0:39:18.280
<v Speaker 2>Teams can be resilient together. Teams can do remarkable things.

0:39:18.600 --> 0:39:21.719
<v Speaker 2>Q F thirty two was a team effort. It was

0:39:21.840 --> 0:39:24.840
<v Speaker 2>only successful because of the team. If you're not a

0:39:24.840 --> 0:39:29.600
<v Speaker 2>team player, you are not resilient. So knowledge, train, experience, teamwork,

0:39:29.719 --> 0:39:35.800
<v Speaker 2>leadership many types of leaders. The leaders to change leaders

0:39:35.840 --> 0:39:38.840
<v Speaker 2>for things that don't change so much. You know, production lines.

0:39:40.239 --> 0:39:42.239
<v Speaker 2>I think the main thing is each person has to

0:39:42.280 --> 0:39:45.840
<v Speaker 2>find the leader they want to mimic that the leader

0:39:45.840 --> 0:39:48.680
<v Speaker 2>they respect. Look for the traits in them. See if

0:39:48.680 --> 0:39:50.880
<v Speaker 2>they can you can repeat them. Did you have a

0:39:50.920 --> 0:39:54.560
<v Speaker 2>mentor a couple? Did you have someone you looked up?

0:39:54.600 --> 0:39:56.920
<v Speaker 2>Who who's the leader that you expired.

0:39:56.520 --> 0:39:59.680
<v Speaker 1>To the most or Kerry Packerho was my partner. So

0:40:00.160 --> 0:40:03.440
<v Speaker 1>he did for the four years four and a half

0:40:03.480 --> 0:40:06.000
<v Speaker 1>years I was involved in. I was in partnership with him. Yeah,

0:40:06.320 --> 0:40:08.239
<v Speaker 1>and I aspired to be him in.

0:40:08.840 --> 0:40:09.640
<v Speaker 2>Did he mentor you?

0:40:12.200 --> 0:40:16.440
<v Speaker 1>He wouldn't. He didn't offer to mentor me, but I

0:40:16.520 --> 0:40:19.040
<v Speaker 1>used him as a mentor. Okay, it's probably been a

0:40:19.040 --> 0:40:19.520
<v Speaker 1>way pretty on.

0:40:19.760 --> 0:40:22.480
<v Speaker 2>You tell me if I'm wrong. Particularly, he didn't tell

0:40:22.520 --> 0:40:26.760
<v Speaker 2>me what to do, particularly CEOs chairs. It's a lonely

0:40:26.920 --> 0:40:28.000
<v Speaker 2>life totally.

0:40:28.280 --> 0:40:30.320
<v Speaker 1>He didn't tell what to do. He just asked me questions.

0:40:30.320 --> 0:40:31.840
<v Speaker 2>But it's alone the life. You don't want to admit

0:40:31.920 --> 0:40:34.520
<v Speaker 2>you don't know someone, You don't ask anyone. You're alone. Yeah,

0:40:34.680 --> 0:40:37.919
<v Speaker 2>and so even the chairs and the CEOs needed mental

0:40:38.000 --> 0:40:40.799
<v Speaker 2>I think everyone needs a mentor in their life at

0:40:40.960 --> 0:40:41.560
<v Speaker 2>every stage.

0:40:41.560 --> 0:40:44.759
<v Speaker 1>I did it buy observation, though I more watched what

0:40:44.840 --> 0:40:49.600
<v Speaker 1>he did, and he was pretty brutal questioner. So he

0:40:49.640 --> 0:40:52.040
<v Speaker 1>never believed anything you said, and he would question you

0:40:52.080 --> 0:40:52.600
<v Speaker 1>for hours.

0:40:52.719 --> 0:40:54.360
<v Speaker 2>He wanted the facts, did he want the reference?

0:40:54.440 --> 0:40:56.480
<v Speaker 1>He would just he just wanted to check that you

0:40:56.560 --> 0:40:58.960
<v Speaker 1>knew the facts. And he would actually the same thing

0:40:59.040 --> 0:41:01.160
<v Speaker 1>fifty different ways over hours.

0:41:01.360 --> 0:41:02.720
<v Speaker 2>He sounds like an Elon Musk.

0:41:03.000 --> 0:41:03.680
<v Speaker 1>He was very good.

0:41:03.800 --> 0:41:06.320
<v Speaker 2>Elon must assumes nothing. You have to give facts through that.

0:41:06.400 --> 0:41:10.520
<v Speaker 1>Yeah, he carried, didn't believe anything, You just onto, onto, onto,

0:41:10.520 --> 0:41:13.160
<v Speaker 1>you know. For me, that's what I believe is the

0:41:13.160 --> 0:41:15.759
<v Speaker 1>best way of being a mentor is that you ask questions,

0:41:15.800 --> 0:41:16.480
<v Speaker 1>don't give answers.

0:41:16.480 --> 0:41:21.040
<v Speaker 2>All Right. The thing that I find simplest about leadership

0:41:21.120 --> 0:41:25.000
<v Speaker 2>is the most important two important things. And I'm repeating

0:41:25.080 --> 0:41:27.600
<v Speaker 2>John Howard here. He said the most important thing in

0:41:27.719 --> 0:41:31.120
<v Speaker 2>leadership is your values. That will determine how you think,

0:41:31.200 --> 0:41:36.160
<v Speaker 2>act and communicate. If you have the wrong values, or

0:41:36.160 --> 0:41:37.839
<v Speaker 2>if you don't have any value, if you don't have.

0:41:37.800 --> 0:41:39.239
<v Speaker 1>Any values, or if you don't know what they are,

0:41:39.239 --> 0:41:40.440
<v Speaker 1>if you have an articulate.

0:41:40.080 --> 0:41:42.360
<v Speaker 2>You know, we've had many prime ministers that haven't lasted

0:41:42.400 --> 0:41:44.400
<v Speaker 2>long in the last fifteen years because you don't know

0:41:44.440 --> 0:41:46.920
<v Speaker 2>what their values are, and they change that unpredictable. You

0:41:46.960 --> 0:41:49.839
<v Speaker 2>can't trust them, right, And because of that, and their

0:41:49.920 --> 0:41:51.880
<v Speaker 2>second rule for a leader was to keep those you

0:41:52.520 --> 0:41:56.520
<v Speaker 2>lead really tight. Keep those ones you you immediately manage

0:41:56.960 --> 0:42:00.399
<v Speaker 2>like as though they're Dyna ditch for you, right, And

0:42:00.440 --> 0:42:04.000
<v Speaker 2>particularly saying the Hawk Keating Howard years, they had the

0:42:04.000 --> 0:42:06.759
<v Speaker 2>most wonderful teams. I think they're some of the.

0:42:07.000 --> 0:42:09.799
<v Speaker 1>Howard Alli's and a Downer and Peter Costello who were

0:42:09.840 --> 0:42:13.160
<v Speaker 1>like just so and Ja Hockey like they never left

0:42:13.160 --> 0:42:15.520
<v Speaker 1>your side, yeah, unbelieved.

0:42:15.080 --> 0:42:17.760
<v Speaker 2>They dine and ditched for it and they were great teams.

0:42:17.760 --> 0:42:25.200
<v Speaker 2>And the Hawk Howard were amazing managing directors of the

0:42:25.200 --> 0:42:29.400
<v Speaker 2>country right, with the most extraordinary team. And that's what

0:42:29.520 --> 0:42:32.560
<v Speaker 2>we lost in the latest prime ministers. They get stabbed

0:42:32.600 --> 0:42:36.880
<v Speaker 2>by their immediate juniors. It's terrible. I mean, this is

0:42:36.920 --> 0:42:40.280
<v Speaker 2>what I'm saying. These things about resilience just don't apply personally.

0:42:40.520 --> 0:42:43.920
<v Speaker 2>It applies right up nationally. And it's the same elements

0:42:43.920 --> 0:42:48.480
<v Speaker 2>of resilience, So knowledge, train, experienced, teamwork, leadership, decision making.

0:42:50.719 --> 0:42:53.960
<v Speaker 2>A lot of resilience comes from being prepared. You look

0:42:54.000 --> 0:42:55.799
<v Speaker 2>at all your threats to the risk, you build up

0:42:55.840 --> 0:42:59.239
<v Speaker 2>your standard procedures, you build up your risk management profiles,

0:42:59.400 --> 0:43:01.880
<v Speaker 2>you come up with policy in your plans, and so

0:43:01.920 --> 0:43:05.320
<v Speaker 2>when something goes wrong like a pandemic, hopefully you're prepared

0:43:05.320 --> 0:43:07.520
<v Speaker 2>for it. Right. You just bring the team together and

0:43:07.560 --> 0:43:12.040
<v Speaker 2>your action when you're actioning, actioning coming together. If you

0:43:12.160 --> 0:43:15.080
<v Speaker 2>have set up properly from a crisis, the only thing

0:43:15.120 --> 0:43:18.840
<v Speaker 2>that happens after that crisis starts is you make the

0:43:18.880 --> 0:43:22.880
<v Speaker 2>decisions that are dynamic. And there are eight ways to

0:43:22.920 --> 0:43:26.680
<v Speaker 2>make decisions, coming from your instincts and habits to intuition.

0:43:27.120 --> 0:43:31.839
<v Speaker 2>There's a thing called urduloup. There's very complex decision making processes.

0:43:32.120 --> 0:43:35.799
<v Speaker 2>So decision making, and particularly in a crisis, where a

0:43:35.880 --> 0:43:39.319
<v Speaker 2>decision now that's eighty percent correct is much better than

0:43:39.320 --> 0:43:43.160
<v Speaker 2>a perfect decision tomorrow. Right, So decision making is a

0:43:43.200 --> 0:43:47.440
<v Speaker 2>critical element resilient some people. I mean, the most frustrating

0:43:47.480 --> 0:43:51.120
<v Speaker 2>pilot is one that can't make a decision. Have you

0:43:51.120 --> 0:43:54.640
<v Speaker 2>seen people of business a company decisions? Are they frustrating?

0:43:54.719 --> 0:43:55.799
<v Speaker 1>They don't last long with me?

0:43:55.880 --> 0:43:59.080
<v Speaker 2>So well, they last long in many big companies. It's

0:43:59.120 --> 0:44:02.520
<v Speaker 2>amazing their last long. But they're afraid of making decisions.

0:44:03.640 --> 0:44:08.920
<v Speaker 2>So that's element crisis management because life is We're going

0:44:08.960 --> 0:44:12.400
<v Speaker 2>to be perseptariate crisis faster and deeper than ever before.

0:44:12.680 --> 0:44:15.680
<v Speaker 2>Many people thought, well, we've had about fifteen crises in

0:44:15.719 --> 0:44:18.879
<v Speaker 2>the last twenty five years, surely that's the end of it. No,

0:44:19.120 --> 0:44:22.680
<v Speaker 2>the world's so disruptive that are going to come harder

0:44:22.719 --> 0:44:24.880
<v Speaker 2>and faster at a great rate one hundred. So we

0:44:25.000 --> 0:44:29.080
<v Speaker 2>have to be absolutely understand the crisis management of how

0:44:29.080 --> 0:44:32.760
<v Speaker 2>to run that, and then risk. Risk is the last

0:44:32.840 --> 0:44:33.800
<v Speaker 2>element of resilience.

0:44:33.800 --> 0:44:36.200
<v Speaker 1>You've got to This is your eighth element. This is

0:44:36.200 --> 0:44:37.480
<v Speaker 1>your eighth element.

0:44:37.200 --> 0:44:41.400
<v Speaker 2>Eight identify rate and live with it. You have to

0:44:41.440 --> 0:44:44.480
<v Speaker 2>take risk, you have to, but you take intelligent risks.

0:44:44.840 --> 0:44:47.759
<v Speaker 2>All risks have a mitigation in case that don't work,

0:44:47.800 --> 0:44:50.560
<v Speaker 2>you've got to back up. If you take a risk

0:44:50.600 --> 0:44:54.520
<v Speaker 2>without a mitigation, without any backup, that's called a gamble.

0:44:54.960 --> 0:44:57.160
<v Speaker 2>And if you take a gamble that might kill you,

0:44:57.480 --> 0:45:00.560
<v Speaker 2>then you're probably going to die. Right the gamble is

0:45:00.600 --> 0:45:03.680
<v Speaker 2>put on all of your life savings on red at

0:45:03.680 --> 0:45:07.480
<v Speaker 2>a casino where you might lose it all. So, and

0:45:07.520 --> 0:45:10.280
<v Speaker 2>it's surprising how many people don't understand risk and gambling

0:45:10.320 --> 0:45:14.960
<v Speaker 2>and things like that. We must take risks, but do

0:45:15.200 --> 0:45:16.959
<v Speaker 2>intelligent risks, and.

0:45:17.080 --> 0:45:19.879
<v Speaker 1>You inform risks is what I call. Yeah, but yeah,

0:45:19.920 --> 0:45:20.440
<v Speaker 1>I get.

0:45:20.239 --> 0:45:23.919
<v Speaker 2>It, knowledgeable risks. Yeah, you make decisions. And I'm sure

0:45:24.760 --> 0:45:28.640
<v Speaker 2>you look at the tennis players. The difference between Roger

0:45:28.680 --> 0:45:32.960
<v Speaker 2>Federer and Nadal in a game is almost negligible. It

0:45:33.080 --> 0:45:35.839
<v Speaker 2>might be forty you know, it might be forty nine

0:45:36.040 --> 0:45:41.480
<v Speaker 2>percent great shots to fifty one, and they're managing the risk.

0:45:41.600 --> 0:45:44.040
<v Speaker 2>Even if they're going down. They say, all right, yes,

0:45:44.040 --> 0:45:45.560
<v Speaker 2>I'm losing the game, but I've got to got to

0:45:45.640 --> 0:45:48.400
<v Speaker 2>keep playing the way I can. I just there's nothing

0:45:48.440 --> 0:45:50.840
<v Speaker 2>wrong with it. I just have to persist. I have

0:45:50.920 --> 0:45:56.239
<v Speaker 2>to understand the risks and keep the game plan. So, yes,

0:45:56.320 --> 0:45:59.319
<v Speaker 2>you have to understand the threats and measure the risk

0:45:59.400 --> 0:46:03.440
<v Speaker 2>and then work with the risk. If you don't, if

0:46:03.480 --> 0:46:08.359
<v Speaker 2>you just work with threats, then you are fearful, right

0:46:08.880 --> 0:46:11.920
<v Speaker 2>because a mouse might scare you because that scares women.

0:46:12.400 --> 0:46:16.000
<v Speaker 2>Going flying might scare you because some people die. But

0:46:16.160 --> 0:46:19.040
<v Speaker 2>if you can take that threat and they'w move it

0:46:19.120 --> 0:46:23.520
<v Speaker 2>into probability and consequence, you measure the risk, you'd realize, well,

0:46:23.560 --> 0:46:26.000
<v Speaker 2>the mice don't kill any people, so ignore that. And

0:46:26.080 --> 0:46:28.880
<v Speaker 2>even flying an aeroplane is safer than going into a hospital.

0:46:29.200 --> 0:46:32.239
<v Speaker 2>So measurement of risk will give you guidance as to

0:46:33.120 --> 0:46:36.920
<v Speaker 2>well confidence. You see, when a pilot moves a thrust

0:46:37.040 --> 0:46:40.200
<v Speaker 2>leavers up to take off an aeroplane, they're taking off

0:46:40.200 --> 0:46:43.719
<v Speaker 2>into the unknown. They've got an eight three eighty has

0:46:43.800 --> 0:46:47.600
<v Speaker 2>four million parts, four hundred million dollars, a thousand computers,

0:46:48.000 --> 0:46:49.759
<v Speaker 2>and I didn't make them. I don't know how they

0:46:49.760 --> 0:46:53.720
<v Speaker 2>all work. You trust the people, the engineers, and everyone

0:46:53.760 --> 0:46:57.280
<v Speaker 2>did a good job. But things happen. Life is unfair,

0:46:57.440 --> 0:47:00.640
<v Speaker 2>Terrible things happen, and so the pilot as he takes

0:47:00.680 --> 0:47:05.320
<v Speaker 2>off has this chronic unease. It's not anxiety, it's not fear.

0:47:06.160 --> 0:47:13.799
<v Speaker 2>He's got this chronic uncertainty. But he's prepared for things

0:47:13.840 --> 0:47:16.040
<v Speaker 2>going wrong. So we do go. Now, this is the

0:47:16.120 --> 0:47:19.839
<v Speaker 2>critical thing it was. Alan Joyce told the conference many

0:47:19.920 --> 0:47:25.560
<v Speaker 2>years ago he said pilots were procedural leaders. They followed checklists.

0:47:26.920 --> 0:47:29.520
<v Speaker 2>Now that's true for about ninety percent of the occasions.

0:47:29.800 --> 0:47:32.840
<v Speaker 2>What he missed was that for that last ten percent,

0:47:33.080 --> 0:47:39.680
<v Speaker 2>which involves passengers, politics, wars, the pilot's doing the last

0:47:39.719 --> 0:47:44.720
<v Speaker 2>ten percent is solving problems, and the problem doesn't exist

0:47:44.760 --> 0:47:47.920
<v Speaker 2>in a standard operating procedure the pilot has to create

0:47:47.920 --> 0:47:51.799
<v Speaker 2>a novel solution to something they've never seen before. So

0:47:51.840 --> 0:47:54.440
<v Speaker 2>they have to use all these eight elements of resilience

0:47:54.920 --> 0:47:57.319
<v Speaker 2>to think up a novel solution that no one's thought

0:47:57.360 --> 0:47:59.359
<v Speaker 2>of to solve the problem because they can't call for help.

0:47:59.400 --> 0:48:03.319
<v Speaker 2>They can't. And so it's this combination of knowing the

0:48:03.360 --> 0:48:06.719
<v Speaker 2>standard operating procedures when things are good and having the

0:48:06.760 --> 0:48:09.920
<v Speaker 2>skill to create a novel solution when things go crazy

0:48:10.080 --> 0:48:13.160
<v Speaker 2>or black Swan events nine to eleven. This is what

0:48:13.280 --> 0:48:16.560
<v Speaker 2>pilots are taught. This is what resilience is. And when

0:48:16.640 --> 0:48:20.360
<v Speaker 2>you have that feeling, then you can take on anything

0:48:20.400 --> 0:48:22.560
<v Speaker 2>that life throws at you. You have the confidence and

0:48:22.600 --> 0:48:25.440
<v Speaker 2>the courage. You might fail a little bit, but then

0:48:25.480 --> 0:48:29.160
<v Speaker 2>you can adjust and retry. Right. So, and that's a

0:48:29.200 --> 0:48:32.160
<v Speaker 2>feeling that I called in my second book a feeling

0:48:32.200 --> 0:48:36.279
<v Speaker 2>of being bulletproof not gun shy, right, bulletproof not gun shy.

0:48:36.640 --> 0:48:39.319
<v Speaker 2>It's the sheriff that walks out in front of the gunslinger,

0:48:39.719 --> 0:48:42.680
<v Speaker 2>and the sheriff says, I've done all the training. I'm

0:48:42.719 --> 0:48:46.200
<v Speaker 2>looking for his body movement. I've got professional training. I

0:48:46.239 --> 0:48:49.759
<v Speaker 2>can beat this amateur gunslinger. And he does. So the

0:48:49.800 --> 0:48:52.560
<v Speaker 2>feeling that when you've got these elements of resilience, you

0:48:52.600 --> 0:48:56.400
<v Speaker 2>can take on these threats knowing that you'll succeed. This

0:48:56.520 --> 0:48:59.040
<v Speaker 2>is what fither pilots have when they can launch in

0:48:59.080 --> 0:49:03.200
<v Speaker 2>a single seaty craft across enemy territory at night. You know,

0:49:03.840 --> 0:49:06.080
<v Speaker 2>how could you ever build up a confidence to do

0:49:06.160 --> 0:49:11.040
<v Speaker 2>that if it wasn't you know, a decade of training

0:49:11.160 --> 0:49:14.080
<v Speaker 2>and building up all those skills in resilience. So the

0:49:14.120 --> 0:49:17.000
<v Speaker 2>aim is that all these people, from children to businesses,

0:49:17.320 --> 0:49:19.759
<v Speaker 2>they all build up these elements of resilience and then

0:49:19.880 --> 0:49:22.719
<v Speaker 2>you're confident that you can face whatever life gives it.

0:49:22.760 --> 0:49:25.680
<v Speaker 1>You tell me about your podcast fly.

0:49:26.600 --> 0:49:30.880
<v Speaker 2>Well, the book The Elements of Resilience has been a success.

0:49:31.040 --> 0:49:33.839
<v Speaker 2>I now toll the world talking about resilience. I talk

0:49:33.960 --> 0:49:35.880
<v Speaker 2>to medical groups.

0:49:35.680 --> 0:49:38.600
<v Speaker 1>I talk to have guests as a guest base.

0:49:39.000 --> 0:49:41.200
<v Speaker 2>Well, sorry, I haven't got to that yet. I talk

0:49:41.320 --> 0:49:45.320
<v Speaker 2>to people who clear runways of snow. I talked to banks,

0:49:46.320 --> 0:49:50.560
<v Speaker 2>and those talks are and I talk about resilience. They've

0:49:50.560 --> 0:49:52.920
<v Speaker 2>been received very well. So now I've got a podcast

0:49:53.200 --> 0:49:55.560
<v Speaker 2>and I bring in different leads of different parts of

0:49:55.600 --> 0:49:59.560
<v Speaker 2>different industries and I talk about first question, what's your

0:49:59.560 --> 0:50:03.279
<v Speaker 2>definition resilience, and then the second question, how do we

0:50:03.320 --> 0:50:05.799
<v Speaker 2>achieve it or what's the problem. So I'm talking to

0:50:05.880 --> 0:50:09.239
<v Speaker 2>psychiatrists about children and why they're anxious and how we

0:50:09.280 --> 0:50:13.640
<v Speaker 2>can solve that. I'm talking to educators on the best

0:50:13.640 --> 0:50:16.080
<v Speaker 2>way for schools to educate children because I don't think

0:50:16.120 --> 0:50:20.320
<v Speaker 2>we've been achieving the maximum benefit for each individual. We

0:50:20.440 --> 0:50:25.920
<v Speaker 2>talk about military resilience and national resilience. You know, at

0:50:25.920 --> 0:50:28.560
<v Speaker 2>the moment, we have about twenty one to thirty days

0:50:28.600 --> 0:50:33.320
<v Speaker 2>of gasoline and diesel in the country. Now, how many

0:50:33.640 --> 0:50:36.040
<v Speaker 2>Jerry cans of petrol and diesel do you have at home?

0:50:36.120 --> 0:50:38.040
<v Speaker 2>You don't have to answer that question. A lot of

0:50:38.040 --> 0:50:40.680
<v Speaker 2>people will think, well, I've never thought of that, But

0:50:40.960 --> 0:50:44.759
<v Speaker 2>in the seventies when we couldn't get oil, we did. No.

0:50:44.880 --> 0:50:48.359
<v Speaker 2>I think you still should because we just need. You see,

0:50:48.520 --> 0:50:51.040
<v Speaker 2>the ninety five percent of our oil comes to Australia

0:50:51.360 --> 0:50:54.880
<v Speaker 2>from foreign owned ships. If those foreign companies decide they

0:50:54.920 --> 0:50:57.200
<v Speaker 2>don't want to bring it to Australia, are twenty one

0:50:57.280 --> 0:50:59.360
<v Speaker 2>days is they're going to be declining. It's not just

0:50:59.440 --> 0:51:01.680
<v Speaker 2>twenty one day for you to drive the kids to school,

0:51:02.080 --> 0:51:04.080
<v Speaker 2>it's twenty one days for the farmer to have a

0:51:04.120 --> 0:51:08.520
<v Speaker 2>tractor making you food, and if he makes it, it's

0:51:08.560 --> 0:51:11.120
<v Speaker 2>twenty one days for the freight company to get it

0:51:11.160 --> 0:51:14.160
<v Speaker 2>to the market, and so the whole resilience of the

0:51:14.200 --> 0:51:18.600
<v Speaker 2>country might come down to twenty one days of diesel. Remember,

0:51:18.600 --> 0:51:20.919
<v Speaker 2>we nearly ran out of the ad Blue last year,

0:51:21.000 --> 0:51:24.279
<v Speaker 2>which means the truck's virtually shut down. You have to

0:51:24.320 --> 0:51:27.239
<v Speaker 2>look at all the critical assets in a country, which

0:51:27.320 --> 0:51:30.640
<v Speaker 2>is military, fuel, energy.

0:51:30.680 --> 0:51:32.480
<v Speaker 1>And just general transport systems.

0:51:32.520 --> 0:51:35.520
<v Speaker 2>Well, critical things that if you don't have it, it stops.

0:51:35.719 --> 0:51:39.160
<v Speaker 2>You know, we're the biggest maker of opium, are thirty

0:51:39.200 --> 0:51:42.279
<v Speaker 2>We produced thirty percent of the world's opium and yet

0:51:42.680 --> 0:51:45.400
<v Speaker 2>and we could turn that into morphine, but we have

0:51:45.480 --> 0:51:47.319
<v Speaker 2>to bring it from China, and we nearly ran out

0:51:47.320 --> 0:51:51.920
<v Speaker 2>of morphine two years ago, so we couldn't give operations

0:51:51.920 --> 0:51:56.080
<v Speaker 2>and hospitals. These are critical things that the country must protect,

0:51:56.120 --> 0:52:00.160
<v Speaker 2>regardless of the cost. We were about fifteen refinery is

0:52:00.280 --> 0:52:04.239
<v Speaker 2>the turn of the century making hydrocarbon fuels. Now we're

0:52:04.280 --> 0:52:07.000
<v Speaker 2>down to two and they'll shut down in twenty twenty seven.

0:52:07.600 --> 0:52:09.839
<v Speaker 2>How resilient are we going to be then? I mean

0:52:09.880 --> 0:52:16.239
<v Speaker 2>these are national resilience is critical. How long would we

0:52:16.320 --> 0:52:21.439
<v Speaker 2>last in a war against our key adversary. Well why why, Well,

0:52:21.520 --> 0:52:23.719
<v Speaker 2>it's down to the ours, really don't it's less than

0:52:23.760 --> 0:52:26.960
<v Speaker 2>twenty four hours. But then if that's what we're worried about,

0:52:27.000 --> 0:52:31.200
<v Speaker 2>why have we got increasing dependence on that country ninety

0:52:31.280 --> 0:52:35.480
<v Speaker 2>five sorry, thirty five percent, and it's increasing of our

0:52:35.680 --> 0:52:39.799
<v Speaker 2>jet fuel for our aircraft come from China, and it's

0:52:39.840 --> 0:52:43.239
<v Speaker 2>increasing where the piecing increasing are dependency on China at

0:52:43.239 --> 0:52:45.600
<v Speaker 2>a time when we're also thinking that they're a higher risk.

0:52:46.239 --> 0:52:48.080
<v Speaker 2>And you might say, well, that's not a problem because

0:52:48.120 --> 0:52:51.520
<v Speaker 2>the military get all their oil and fuel reserves from

0:52:51.719 --> 0:52:56.319
<v Speaker 2>their own supplies. No military gets all their fuel from

0:52:56.360 --> 0:52:59.640
<v Speaker 2>the civil supplies. They have no stock taking. So that's

0:52:59.719 --> 0:53:02.960
<v Speaker 2>why this topic of resilience is so important, and.

0:53:03.080 --> 0:53:05.040
<v Speaker 1>At a national level, at a personal level, at a

0:53:05.040 --> 0:53:06.600
<v Speaker 1>business level, at a hospital level.

0:53:06.760 --> 0:53:11.240
<v Speaker 2>I'm interviewing John Howard's coming on. I'd love to interview

0:53:11.320 --> 0:53:11.960
<v Speaker 2>you about it.

0:53:12.320 --> 0:53:14.440
<v Speaker 1>John, I here last week, Actually did you yeah, sit

0:53:14.480 --> 0:53:15.120
<v Speaker 1>in the broad there?

0:53:16.440 --> 0:53:18.680
<v Speaker 2>He wrote a page in my second book. I have

0:53:18.760 --> 0:53:22.640
<v Speaker 2>the highest respect for John Howard. He was a wonderful

0:53:22.680 --> 0:53:25.800
<v Speaker 2>managing director of the country. He took great risks, didn't

0:53:25.840 --> 0:53:29.319
<v Speaker 2>he to get in He brought in the GST and

0:53:29.360 --> 0:53:32.239
<v Speaker 2>then he brought in a gun restrictions gun restriction. You see,

0:53:32.280 --> 0:53:35.640
<v Speaker 2>he was driven by values. He he thought he'll explain

0:53:35.760 --> 0:53:38.440
<v Speaker 2>them and give them reasons. And so even if people

0:53:38.440 --> 0:53:41.359
<v Speaker 2>didn't like John Howard, they respected him and they thought

0:53:41.360 --> 0:53:45.120
<v Speaker 2>he was predictable. So John Howard is really a great.

0:53:45.280 --> 0:53:47.960
<v Speaker 1>He's a mentor for me, the grast for me, the

0:53:48.000 --> 0:53:50.840
<v Speaker 1>greatest prime minister in the in the modern era. So

0:53:50.960 --> 0:53:53.359
<v Speaker 1>that's what I believe. But that's you know, people can say, well,

0:53:53.360 --> 0:53:56.120
<v Speaker 1>that's because you're a liberal voter now, because John Howard is.

0:53:56.440 --> 0:53:59.520
<v Speaker 1>I mean, I also like Bob Hawk for his you know,

0:53:59.520 --> 0:54:02.680
<v Speaker 1>his person et cetera. It was a great. He was

0:54:02.680 --> 0:54:05.239
<v Speaker 1>a great. He owned the room, Bob Hook, he could

0:54:05.239 --> 0:54:07.400
<v Speaker 1>own the room. In other words, people loved him and

0:54:07.440 --> 0:54:09.879
<v Speaker 1>he had a great team. Yeah, and the unbelievable team.

0:54:09.920 --> 0:54:12.960
<v Speaker 1>But I think that John' right is a great managing direction.

0:54:12.960 --> 0:54:15.279
<v Speaker 1>And I think that you're right. He actually you knew

0:54:15.320 --> 0:54:17.040
<v Speaker 1>what his values were. He didn't go and say these

0:54:17.040 --> 0:54:19.480
<v Speaker 1>are my values, but you knew what his values were

0:54:19.520 --> 0:54:21.840
<v Speaker 1>by the way he executed which I could talk to

0:54:21.840 --> 0:54:24.080
<v Speaker 1>you for hours, but I got I want to ask you.

0:54:24.200 --> 0:54:25.879
<v Speaker 2>Let me say one thing. But I can't get John,

0:54:25.880 --> 0:54:29.040
<v Speaker 2>how you got everything right except for one. And this

0:54:29.160 --> 0:54:32.239
<v Speaker 2>is what so many people suffer when we're talking resilience.

0:54:32.400 --> 0:54:34.879
<v Speaker 2>He stayed too long. Yeah, he didn't know when it

0:54:34.920 --> 0:54:38.400
<v Speaker 2>was time to go. One must face and have worked

0:54:38.400 --> 0:54:40.000
<v Speaker 2>that in their mind when it's time to go.

0:54:40.600 --> 0:54:43.560
<v Speaker 1>Yeah. So in terms of when it's time to go,

0:54:43.760 --> 0:54:46.000
<v Speaker 1>you and I got to go. But I wonder if

0:54:46.000 --> 0:54:47.960
<v Speaker 1>you indulge you just a little, just for a second.

0:54:48.239 --> 0:54:49.759
<v Speaker 1>I only thought about I don't I've never done this

0:54:49.800 --> 0:54:52.120
<v Speaker 1>before with a guest, But I wonder whether or not

0:54:52.200 --> 0:54:55.080
<v Speaker 1>if I could say to you, could I ask you

0:54:55.480 --> 0:54:59.239
<v Speaker 1>five or six really rapid fire questions about about the

0:54:59.280 --> 0:55:01.319
<v Speaker 1>aviation in I thought you're going to say, what, desser,

0:55:01.440 --> 0:55:07.560
<v Speaker 1>I like commercial stuff, commercial avian industry, so and maybe

0:55:07.680 --> 0:55:10.440
<v Speaker 1>just give me quick answers. But like, for example, is

0:55:10.480 --> 0:55:16.800
<v Speaker 1>whether it has the weather changed relative to the safety

0:55:16.800 --> 0:55:17.560
<v Speaker 1>of airlines?

0:55:17.680 --> 0:55:18.200
<v Speaker 2>No?

0:55:18.200 --> 0:55:22.080
<v Speaker 1>No, okay, So we're not getting more. Okay, well I

0:55:22.080 --> 0:55:22.640
<v Speaker 1>won't no more.

0:55:22.960 --> 0:55:26.600
<v Speaker 2>No. The weather that affects aeroplanes, that where people being

0:55:26.680 --> 0:55:29.359
<v Speaker 2>hurt is at high level, and global warming hasn't reached

0:55:29.360 --> 0:55:30.000
<v Speaker 2>the high levels.

0:55:30.120 --> 0:55:33.520
<v Speaker 1>Right, is weather an issue generally at all.

0:55:34.160 --> 0:55:38.680
<v Speaker 2>Oh, it's whether the pilots are experienced. Pilots can navigate weather. No,

0:55:38.760 --> 0:55:41.120
<v Speaker 2>when either not to fly, or to avoid the weather,

0:55:41.680 --> 0:55:47.520
<v Speaker 2>or to turn back. It comes down to experience and personality.

0:55:47.960 --> 0:55:50.680
<v Speaker 2>And I think it's very sad to say. I think

0:55:50.719 --> 0:55:53.560
<v Speaker 2>a lot of injuries occur when people fly into thunderstorms

0:55:53.600 --> 0:55:56.600
<v Speaker 2>for many reasons. Maybe they're not looking at the radar,

0:55:56.640 --> 0:55:59.520
<v Speaker 2>maybe they haven't interpreted properly, maybe the radar has failed.

0:56:01.920 --> 0:56:04.640
<v Speaker 2>It doesn't happen often, it's very rare. But you know,

0:56:04.719 --> 0:56:08.919
<v Speaker 2>with forty million flights a year, some some have been

0:56:08.960 --> 0:56:11.160
<v Speaker 2>flown into thunderstorms and people have been hurt.

0:56:11.320 --> 0:56:15.919
<v Speaker 1>So and you just prompted me on another question forty flights. Yeah,

0:56:15.960 --> 0:56:19.279
<v Speaker 1>I mean, are you serious? Are we talking globally that

0:56:19.360 --> 0:56:22.040
<v Speaker 1>there are forty million flights? In other words, and therefore,

0:56:22.160 --> 0:56:23.680
<v Speaker 1>are the sky's becoming more crowded?

0:56:24.239 --> 0:56:27.319
<v Speaker 2>In America, they're overcrowded. Washington, there was a crash between

0:56:27.320 --> 0:56:29.920
<v Speaker 2>a Delta aircraft and helicopter. I think it was Delta.

0:56:30.000 --> 0:56:34.960
<v Speaker 2>I'd say it doesn't manage an aircraft. Again, in America,

0:56:35.040 --> 0:56:38.760
<v Speaker 2>aviation is overcrowded. In Washington, there was a collision between

0:56:38.840 --> 0:56:42.880
<v Speaker 2>a commercial aircraft and helicopter. People are blaming the helicopter

0:56:42.960 --> 0:56:46.480
<v Speaker 2>pilot for that era. He was one hundred feet too high. No,

0:56:46.800 --> 0:56:49.360
<v Speaker 2>you should never ever have a single point of failure.

0:56:49.520 --> 0:56:51.279
<v Speaker 2>Those the two aircraft should not have been in the

0:56:51.280 --> 0:56:57.160
<v Speaker 2>same airspace. The problem was that politicians and the airlines

0:56:57.600 --> 0:57:01.320
<v Speaker 2>wanted more flights, and the airs and air traffic controls

0:57:01.320 --> 0:57:06.319
<v Speaker 2>set repeatedly no, no, no, we're oversaturated. The politics the

0:57:06.320 --> 0:57:10.480
<v Speaker 2>politicians won, there were more flight scheduled, the airspace overcrowded,

0:57:10.719 --> 0:57:14.839
<v Speaker 2>and air traffic control that's using radio communications straight out

0:57:14.880 --> 0:57:17.920
<v Speaker 2>of the Second World War is trying to manage all

0:57:17.920 --> 0:57:21.120
<v Speaker 2>these aircraft in chiny airspace. The problem was not the

0:57:21.120 --> 0:57:24.439
<v Speaker 2>helicopter pilot. The problem was that those aircraft that hadn't

0:57:24.520 --> 0:57:28.120
<v Speaker 2>taken off, and that the systems that we use both

0:57:28.120 --> 0:57:31.600
<v Speaker 2>in communications and air traffic control are totally inadequate in

0:57:31.600 --> 0:57:32.280
<v Speaker 2>that environment.

0:57:33.080 --> 0:57:37.760
<v Speaker 1>Do you think that given the appetite because for new

0:57:37.760 --> 0:57:42.240
<v Speaker 1>aeroplanes and or anywhere, or just aeroplanes generally, particularly with

0:57:42.320 --> 0:57:44.720
<v Speaker 1>the rise of place like India, et cetera, where there's

0:57:45.240 --> 0:57:46.960
<v Speaker 1>you know, once more a time people never flew anywhere,

0:57:47.000 --> 0:57:50.560
<v Speaker 1>but now everybody's flying, do you think that there is

0:57:50.600 --> 0:57:55.080
<v Speaker 1>a that we are being stretched for aircraft, and as

0:57:55.120 --> 0:57:57.920
<v Speaker 1>a result of that, aircraft therefore being kept longer, and therefore,

0:57:57.920 --> 0:58:02.600
<v Speaker 1>as a result of that, more aircraft reor require greater maintenance.

0:58:03.520 --> 0:58:07.640
<v Speaker 2>Aircraft are being held longer because their manufacturers are not

0:58:07.720 --> 0:58:09.520
<v Speaker 2>able to build new aircraft.

0:58:09.120 --> 0:58:10.080
<v Speaker 1>To keep up with the demand.

0:58:10.240 --> 0:58:13.280
<v Speaker 2>Yes, but the fact that it's an old airplane shouldn't

0:58:13.320 --> 0:58:16.600
<v Speaker 2>scare you, because aircraft are maintained by mechanics, they have

0:58:16.720 --> 0:58:20.200
<v Speaker 2>to meet certain standards. You can keep a car going forever,

0:58:20.280 --> 0:58:23.280
<v Speaker 2>and people do. They have cars that in museums that

0:58:23.360 --> 0:58:26.520
<v Speaker 2>will drive. You can keep aeroplanes flying in perfect order

0:58:26.680 --> 0:58:29.360
<v Speaker 2>indefinitely if you just keep the spare parts up. That's

0:58:29.400 --> 0:58:32.640
<v Speaker 2>what airlines do. Now. There are some good airlines and

0:58:32.680 --> 0:58:35.480
<v Speaker 2>there are some airlines are not as good. So I

0:58:35.520 --> 0:58:37.920
<v Speaker 2>think if anyone has a fear of flying, just keep

0:58:38.000 --> 0:58:41.800
<v Speaker 2>to the airline that they're comfortable with and that has

0:58:41.800 --> 0:58:44.400
<v Speaker 2>a good safety record, and they should have no fears

0:58:44.400 --> 0:58:44.720
<v Speaker 2>at all.

0:58:44.840 --> 0:58:46.840
<v Speaker 1>Do you think Australian pilots, because I'm an often get

0:58:46.920 --> 0:58:49.280
<v Speaker 1>on planes and other places and other countries, and I

0:58:49.320 --> 0:58:55.040
<v Speaker 1>hear Australian Australian pilots speaking of the address system Australian

0:58:55.040 --> 0:58:58.520
<v Speaker 1>pilots up there into their training and their ability and

0:58:58.560 --> 0:59:00.160
<v Speaker 1>their experience relative.

0:59:00.040 --> 0:59:04.200
<v Speaker 2>I think American, Australian, New Zealand Western European pilots are

0:59:04.200 --> 0:59:07.200
<v Speaker 2>the best in the world, okay, and I rate them

0:59:07.200 --> 0:59:10.960
<v Speaker 2>all evenly, right and sorry, I think Emirates pilots are

0:59:10.960 --> 0:59:14.720
<v Speaker 2>also extremely good, so I rate them all evenly. They're

0:59:14.720 --> 0:59:19.040
<v Speaker 2>all exceptional. And I have no fear whatever putting my family.

0:59:19.120 --> 0:59:20.800
<v Speaker 2>That's a test for a pilot. Would you put your

0:59:20.800 --> 0:59:23.480
<v Speaker 2>family on that airline? I have no problems putting my

0:59:23.520 --> 0:59:26.840
<v Speaker 2>family on any of those countries aircraft.

0:59:27.080 --> 0:59:30.040
<v Speaker 1>And then finally, my final question is this, and I've

0:59:30.040 --> 0:59:39.680
<v Speaker 1>always been interested in this. Given exposure to what's the

0:59:39.680 --> 0:59:47.320
<v Speaker 1>word exposure to not radioactive radiation, radiation. Given exposure to radiation,

0:59:48.400 --> 0:59:51.880
<v Speaker 1>is it true to say what is true to say

0:59:51.920 --> 0:59:53.560
<v Speaker 1>that every time we go up an aer aplane we

0:59:53.600 --> 0:59:55.440
<v Speaker 1>get exposed to a certain amount of radiation, and that

0:59:55.520 --> 0:59:57.320
<v Speaker 1>in a lifetime we only should be able we should

0:59:57.360 --> 0:59:59.480
<v Speaker 1>only have a certain amount of radiation exposed to us

0:59:59.480 --> 1:00:02.800
<v Speaker 1>in a lifetime, otherwise we run a risk of personal illness.

1:00:03.560 --> 1:00:05.919
<v Speaker 1>Is it true, therefore, that pilots have to retire early

1:00:05.960 --> 1:00:09.360
<v Speaker 1>because they're probably near more than anybody else and therefore

1:00:09.400 --> 1:00:12.800
<v Speaker 1>being exposed to radiation at a greater rate than everybody else.

1:00:12.960 --> 1:00:15.720
<v Speaker 2>No, they're not. You're exposed to radiation when you walk outside.

1:00:16.040 --> 1:00:20.240
<v Speaker 2>Aircraft have gold on the inside the windscreen to cut

1:00:20.240 --> 1:00:23.680
<v Speaker 2>down the actuation. There's no increased rate of cancer in

1:00:23.760 --> 1:00:26.600
<v Speaker 2>pilots compared to the rest of the community. There is

1:00:26.640 --> 1:00:28.480
<v Speaker 2>a fear that if you go down there the poles

1:00:28.520 --> 1:00:34.000
<v Speaker 2>where near the magnetic the north and South magnetic poles,

1:00:34.360 --> 1:00:38.400
<v Speaker 2>you get less protection from the magnetic sphere of the Earth,

1:00:38.760 --> 1:00:41.440
<v Speaker 2>but most flights don't do that. Look, I'm not aware

1:00:41.440 --> 1:00:46.960
<v Speaker 2>of anyone having problems. Radiation is all degrees of shitouse.

1:00:47.160 --> 1:00:49.520
<v Speaker 2>There is no radiation that's really good for you, and

1:00:49.560 --> 1:00:52.080
<v Speaker 2>the limits that are there are sort of notional limits.

1:00:52.640 --> 1:00:55.960
<v Speaker 2>But I'm not aware of anyone with the current regime

1:00:56.040 --> 1:00:59.240
<v Speaker 2>of rules and limitations, having any effects from radiation.

1:01:00.000 --> 1:01:01.800
<v Speaker 1>It was as interesting as I did. I did read

1:01:01.840 --> 1:01:05.040
<v Speaker 1>somewhere or hurt someone not in relationships podcast, but that

1:01:05.280 --> 1:01:09.320
<v Speaker 1>I think in a lifetime, and that's obviously fungible, but

1:01:09.480 --> 1:01:12.360
<v Speaker 1>in a lifetime we shouldn't. We're trying to be exposed

1:01:12.360 --> 1:01:14.240
<v Speaker 1>to more than fifty I think it's sea bits of

1:01:14.640 --> 1:01:18.760
<v Speaker 1>radiation per person at an individual, but that's over a lifetime,

1:01:19.600 --> 1:01:22.240
<v Speaker 1>and then they can measure how much you get exposed

1:01:22.240 --> 1:01:24.680
<v Speaker 1>to just walking outside of the street at sea level.

1:01:24.760 --> 1:01:26.760
<v Speaker 1>Then there's another you know, if you're at Mount Everyan's

1:01:26.760 --> 1:01:30.320
<v Speaker 1>there's another level, greater, if you're flying aeroplanes, even greater again,

1:01:31.200 --> 1:01:33.880
<v Speaker 1>et cetera. And then of course we were things like

1:01:34.080 --> 1:01:39.160
<v Speaker 1>X ray machines, you know, not MRI machines, but CT

1:01:39.160 --> 1:01:44.200
<v Speaker 1>CT scans, walking through the security at the airports. Blah

1:01:44.200 --> 1:01:48.120
<v Speaker 1>blah blah blah. Are these real issues that pilots think about.

1:01:48.680 --> 1:01:50.800
<v Speaker 2>And I don't know all the numbers. My gut feeling

1:01:50.960 --> 1:01:53.000
<v Speaker 2>is if you were happy to have a CT scan,

1:01:53.080 --> 1:01:55.920
<v Speaker 2>which is hundreds or thousands of X rays, then you

1:01:55.960 --> 1:01:59.960
<v Speaker 2>shouldn't fear any radiation in an aeroplane or walking outside.

1:02:00.080 --> 1:02:02.360
<v Speaker 2>I mean, you can still get sunburnt walking outside, and

1:02:02.360 --> 1:02:06.560
<v Speaker 2>we're aware of that, but we shouldn't be worried about

1:02:06.600 --> 1:02:10.840
<v Speaker 2>ionizing radiation, which is the problem here from either being outside.

1:02:11.080 --> 1:02:14.680
<v Speaker 2>And I think maybe we should not have too many

1:02:14.840 --> 1:02:18.600
<v Speaker 2>CT scans or the whole body. But generally speaking, I

1:02:18.600 --> 1:02:22.640
<v Speaker 2>don't know a single person who has suffered from radiation damage.

1:02:22.720 --> 1:02:26.200
<v Speaker 1>That's interesting. Well, I really so glad to have you

1:02:26.200 --> 1:02:29.000
<v Speaker 1>back in here again. I think it's probably no. Sixth

1:02:29.040 --> 1:02:31.160
<v Speaker 1>some years since our last meeting, and the old days

1:02:31.160 --> 1:02:34.080
<v Speaker 1>when I didn't even have this podcast had a podcasts

1:02:34.080 --> 1:02:34.439
<v Speaker 1>are different.

1:02:34.480 --> 1:02:34.640
<v Speaker 2>Name.

1:02:36.680 --> 1:02:38.720
<v Speaker 1>I can tell anybody that you should read his books,

1:02:38.840 --> 1:02:41.560
<v Speaker 1>two books, but most importantly now you should be listening

1:02:41.560 --> 1:02:44.360
<v Speaker 1>to Rich's new podcast with the podcast available on Spotify.

1:02:44.680 --> 1:02:47.800
<v Speaker 2>The podcast is called Fly the Elements of Resilience YEP,

1:02:47.880 --> 1:02:50.600
<v Speaker 2>talking about everything we are talking about now with the leaders,

1:02:50.840 --> 1:02:55.080
<v Speaker 2>and that's on Spotify, it's on any site where you

1:02:55.120 --> 1:02:56.120
<v Speaker 2>get your podcasts.

1:02:56.160 --> 1:02:58.080
<v Speaker 1>And how often you're putting the pods out, it's coming

1:02:58.080 --> 1:03:01.120
<v Speaker 1>out once per week, one a week. Wow. And you're

1:03:01.160 --> 1:03:03.439
<v Speaker 1>getting by some of you getting great guests in there

1:03:03.480 --> 1:03:06.840
<v Speaker 1>to talk about this resilience issue. And it's not just

1:03:06.880 --> 1:03:11.480
<v Speaker 1>resilience in for pilots as resilience across the board.

1:03:11.840 --> 1:03:13.760
<v Speaker 2>It's not for parts at all. I do have one

1:03:14.360 --> 1:03:16.320
<v Speaker 2>person on saying what it's going to take if you

1:03:16.360 --> 1:03:18.160
<v Speaker 2>want to be a pilot. These are the skill sets

1:03:18.200 --> 1:03:23.280
<v Speaker 2>you need before, during, and after. So no, it's resilience

1:03:23.320 --> 1:03:27.640
<v Speaker 2>for your personal, corporate, national lives from the children that

1:03:27.680 --> 1:03:31.120
<v Speaker 2>have just been born through to resilience of the elderly

1:03:31.320 --> 1:03:33.560
<v Speaker 2>that you don't want to help, don't want to let

1:03:33.600 --> 1:03:38.200
<v Speaker 2>them get lonely or stop moving, you know, resilience for

1:03:38.280 --> 1:03:43.120
<v Speaker 2>their life. It's a wonderful, wonderful topic, and I've got

1:03:43.160 --> 1:03:46.680
<v Speaker 2>the most extraordinary people talking and it's a thrill to

1:03:46.680 --> 1:03:47.000
<v Speaker 2>do it.

1:03:47.160 --> 1:03:49.479
<v Speaker 1>Well. I really do hope people tune into that because

1:03:49.520 --> 1:03:52.840
<v Speaker 1>that's given your right level of intelligence and obsessiveness with

1:03:52.920 --> 1:03:56.720
<v Speaker 1>getting things right and understanding of those things, I'm sure

1:03:56.720 --> 1:03:58.280
<v Speaker 1>everyone's going to learn a hell of a lot, especially

1:03:58.280 --> 1:04:00.680
<v Speaker 1>business people who listen to our podcast. To say, Richard,

1:04:00.720 --> 1:04:01.200
<v Speaker 1>thanks Mike,