1 00:00:05,881 --> 00:00:13,481 Speaker 1: Appoche Production. Welcome to another episode of Brave Always, the 2 00:00:13,521 --> 00:00:16,841 Speaker 1: CEO series. This series, we launch into the new world 3 00:00:17,001 --> 00:00:18,480 Speaker 1: of brave leadership. 4 00:00:18,601 --> 00:00:20,761 Speaker 2: Happy people create happy businesses. 5 00:00:20,561 --> 00:00:22,921 Speaker 1: True emotionally intelligent leadership. 6 00:00:22,961 --> 00:00:25,041 Speaker 2: I've picked up vomit once on our about our fourth 7 00:00:25,041 --> 00:00:27,561 Speaker 2: flight and everybody thought, well, if it's good enough for him, 8 00:00:27,681 --> 00:00:28,401 Speaker 2: I can do it Now. 9 00:00:28,481 --> 00:00:31,601 Speaker 1: We will be joined by culture and leadership experts and 10 00:00:31,641 --> 00:00:35,441 Speaker 1: some superstar CEOs who will courageously tell us the truth 11 00:00:35,521 --> 00:00:39,641 Speaker 1: behind their brave leadership journeys. Welcome to another episode of 12 00:00:39,681 --> 00:00:42,600 Speaker 1: Brave Always. Today, I am thrilled to be joined by 13 00:00:42,641 --> 00:00:45,801 Speaker 1: the CEO of the Australian Grand Prix Corporation, Travis Alt. 14 00:00:46,001 --> 00:00:48,081 Speaker 1: Travis has had nearly thirty years at the helm of 15 00:00:48,120 --> 00:00:51,281 Speaker 1: some of Australia's largest sporting institutions during some of the 16 00:00:51,361 --> 00:00:54,521 Speaker 1: most turbulent times, a sporting fanatic and a hugely well 17 00:00:54,561 --> 00:00:57,881 Speaker 1: respected leader for his authenticity and energy. I am pretty 18 00:00:57,921 --> 00:01:00,161 Speaker 1: pumped to have you on here today, so welcome Travis. 19 00:01:00,361 --> 00:01:01,921 Speaker 2: Thanks for having memro. I'm looking forward to it. 20 00:01:01,961 --> 00:01:05,000 Speaker 1: Travis. In my experience interviewing people of your professional calub 21 00:01:05,441 --> 00:01:08,720 Speaker 1: there's this lovely little link which often is like humble beginnings. 22 00:01:08,761 --> 00:01:10,441 Speaker 1: I don't know. That's what I've experienced, that sort of 23 00:01:10,441 --> 00:01:13,481 Speaker 1: shakes how they ended up leading later in life. Now 24 00:01:13,640 --> 00:01:17,321 Speaker 1: I know you were born in Tatura, Victoria, small rural town. 25 00:01:17,360 --> 00:01:19,521 Speaker 1: I think it's like less than five thousand people. When 26 00:01:19,560 --> 00:01:22,721 Speaker 1: I googled what's Tatura famous for a little pub appeared. 27 00:01:22,801 --> 00:01:24,920 Speaker 1: I'm assuming it's more than that. Is it? This famous 28 00:01:24,920 --> 00:01:25,761 Speaker 1: little pub is there? 29 00:01:25,840 --> 00:01:27,880 Speaker 2: It's got three pubs. It's had three thousand, six hundred 30 00:01:27,920 --> 00:01:29,641 Speaker 2: people for as long as I'm sort of know, which 31 00:01:29,721 --> 00:01:31,840 Speaker 2: means I don't count very often. They're very humble beginning. 32 00:01:31,840 --> 00:01:33,800 Speaker 2: It's very fortunate. But I grew up in a small town, 33 00:01:34,041 --> 00:01:35,840 Speaker 2: was raised. You know, they say it takes a village. 34 00:01:36,721 --> 00:01:39,841 Speaker 2: I was raised by the Tatura community, very grounded upbringing, 35 00:01:40,000 --> 00:01:42,681 Speaker 2: very fortunate. I never sort of missed any opportunities or 36 00:01:43,000 --> 00:01:45,481 Speaker 2: without anything. But my parents are still into Tura. Yeah 37 00:01:45,481 --> 00:01:47,681 Speaker 2: I get back there. Yeah. It was a very sporting, 38 00:01:47,881 --> 00:01:50,801 Speaker 2: very outdoor upbringing, and there's a lot of that still 39 00:01:50,841 --> 00:01:52,921 Speaker 2: in May now. It's particularly in my leadership. 40 00:01:53,041 --> 00:01:55,520 Speaker 1: Did you always envisage leaving like? Was it I'm never 41 00:01:55,561 --> 00:01:56,201 Speaker 1: going to stay here? 42 00:01:56,281 --> 00:01:56,361 Speaker 2: Like? 43 00:01:56,441 --> 00:01:58,321 Speaker 1: Did you have grand plans quite young to say I 44 00:01:58,321 --> 00:01:59,401 Speaker 1: want to get out of here and get to the 45 00:01:59,441 --> 00:01:59,921 Speaker 1: big smoke. 46 00:02:00,561 --> 00:02:03,561 Speaker 2: Maybe, I mean I my definition of the big smoke 47 00:02:03,601 --> 00:02:06,121 Speaker 2: when I was into Tura was some smaller than Melbourne. 48 00:02:06,161 --> 00:02:08,001 Speaker 2: No one felt really big when I was a child, 49 00:02:08,041 --> 00:02:10,721 Speaker 2: and so I actually went to university in Bendigo. Three 50 00:02:10,761 --> 00:02:13,161 Speaker 2: thousand people to a sixty or seventy thousand people was 51 00:02:13,161 --> 00:02:15,401 Speaker 2: a much more palatable step than going straight to Melbourne. 52 00:02:15,401 --> 00:02:17,521 Speaker 2: And so I went to the University at Latrobe in 53 00:02:17,601 --> 00:02:20,361 Speaker 2: Bendigo allowed me to come back on weekends and play sport, 54 00:02:20,601 --> 00:02:22,641 Speaker 2: and it was nice stepping stone for them. What was 55 00:02:22,680 --> 00:02:24,361 Speaker 2: the big smoke some years after that? 56 00:02:24,800 --> 00:02:27,161 Speaker 1: Yeah, right, I mean I feel for me in particular. 57 00:02:27,281 --> 00:02:30,000 Speaker 1: Always having a strong male role model when you're younger 58 00:02:30,520 --> 00:02:32,361 Speaker 1: is a big part of helping people shape how they 59 00:02:32,361 --> 00:02:34,400 Speaker 1: grow up. Who was yours? Was that your dad? Was 60 00:02:34,441 --> 00:02:36,520 Speaker 1: it somebody else in the community. What did they teach you? 61 00:02:36,641 --> 00:02:39,241 Speaker 2: Certainly my father to some degree, he taught me a 62 00:02:39,240 --> 00:02:42,441 Speaker 2: lot about hard work, hard work and being relationship focused. 63 00:02:42,520 --> 00:02:44,361 Speaker 2: I've got an older brother three years older than me. 64 00:02:44,520 --> 00:02:46,841 Speaker 2: He probably paved the way for me and I still 65 00:02:47,041 --> 00:02:49,361 Speaker 2: talked very regularly and look up to him and what 66 00:02:49,401 --> 00:02:51,401 Speaker 2: he does in his career, and so probably him, as 67 00:02:51,481 --> 00:02:53,801 Speaker 2: much as anyone, is sort of the person that's shaped 68 00:02:53,841 --> 00:02:55,840 Speaker 2: me very early on. You always want to be like 69 00:02:55,881 --> 00:02:57,401 Speaker 2: your older brother, and I tookaly wanted to be that, 70 00:02:57,520 --> 00:03:00,041 Speaker 2: but also that the local football club, local cricket club. 71 00:03:00,321 --> 00:03:01,800 Speaker 2: As I was sort of coming through the ranks, you'd 72 00:03:01,800 --> 00:03:03,401 Speaker 2: always have people go to take you under their arm. 73 00:03:03,441 --> 00:03:05,680 Speaker 2: And developed a lot of friendships and great memories through 74 00:03:05,680 --> 00:03:07,120 Speaker 2: playing football. But I was never going to create a 75 00:03:07,161 --> 00:03:09,761 Speaker 2: career through playing sport right And in fact, I never 76 00:03:09,800 --> 00:03:12,400 Speaker 2: really had ambitions of working in sport. It just wasn't 77 00:03:12,401 --> 00:03:14,000 Speaker 2: a natural pathway that was in front of me. I 78 00:03:14,081 --> 00:03:15,801 Speaker 2: saw of fell into it, which I'm sure we'll get to. 79 00:03:16,161 --> 00:03:17,521 Speaker 1: Yeah, yeah, well, I was going to say, and then 80 00:03:17,841 --> 00:03:20,280 Speaker 1: you decided to become an accountant. I actually find it 81 00:03:20,321 --> 00:03:22,960 Speaker 1: really funny. There's so many CEOs of interview who always 82 00:03:22,960 --> 00:03:25,161 Speaker 1: sat as accountants, and so I'm trying to figure out 83 00:03:25,240 --> 00:03:27,241 Speaker 1: is that like you just had a passion for numbers, 84 00:03:27,641 --> 00:03:29,961 Speaker 1: or is this like some long term strategy that you 85 00:03:29,960 --> 00:03:31,041 Speaker 1: know you're going to end it at the top and 86 00:03:31,081 --> 00:03:32,481 Speaker 1: you need to start off as an accountant. 87 00:03:33,081 --> 00:03:34,400 Speaker 2: I think it's the thing you do when you don't 88 00:03:34,441 --> 00:03:36,561 Speaker 2: know what you want to do is that it was 89 00:03:36,601 --> 00:03:38,561 Speaker 2: for me. I didn't really know what I wanted to 90 00:03:38,561 --> 00:03:40,961 Speaker 2: do post doing Year twelve or post university. So I 91 00:03:40,961 --> 00:03:43,641 Speaker 2: thought having a really good grounding in finance was going 92 00:03:43,641 --> 00:03:45,961 Speaker 2: to be important and it would open up more opportunities. 93 00:03:46,041 --> 00:03:47,641 Speaker 2: And then I knew were available at the time, and 94 00:03:47,721 --> 00:03:50,081 Speaker 2: so I went off and did a Bachelor of Business 95 00:03:50,201 --> 00:03:53,041 Speaker 2: at the Trophy Bendigo and it's always been a good grounding. 96 00:03:53,041 --> 00:03:54,681 Speaker 2: I went and worked in a chartered accounting firm. That 97 00:03:54,761 --> 00:03:57,161 Speaker 2: was my first opportunity. I was there for three or 98 00:03:57,161 --> 00:03:59,641 Speaker 2: four years and you love it, I did. I love it. 99 00:03:59,721 --> 00:04:01,401 Speaker 2: I think it was a really good background. I worked 100 00:04:01,401 --> 00:04:03,641 Speaker 2: in audit and so the beauty of or it was, 101 00:04:03,721 --> 00:04:05,961 Speaker 2: yes fully faces a bit. The beauty of order for 102 00:04:06,081 --> 00:04:08,041 Speaker 2: me was that you get exposed a whole lot of 103 00:04:08,041 --> 00:04:10,481 Speaker 2: different businesses and so you work on different things all 104 00:04:10,481 --> 00:04:12,521 Speaker 2: the time. And that's how I got my first role 105 00:04:12,721 --> 00:04:15,921 Speaker 2: at the Essiden football Club. I was their author. Yeah, 106 00:04:16,001 --> 00:04:18,521 Speaker 2: so I was really fortunate. I worked from the large 107 00:04:18,641 --> 00:04:20,441 Speaker 2: charter of the canning firms in Melbourne. I've got sent 108 00:04:20,521 --> 00:04:22,760 Speaker 2: to London for a while to their sister firm for 109 00:04:23,001 --> 00:04:25,201 Speaker 2: someone from Tatura that was a big move and it 110 00:04:25,320 --> 00:04:28,361 Speaker 2: was a great experience. Came back and you got approached 111 00:04:28,561 --> 00:04:30,520 Speaker 2: to join the Essendon Football Club and so I thought 112 00:04:30,561 --> 00:04:32,481 Speaker 2: why not? And that's how I ended up in sport. 113 00:04:32,641 --> 00:04:34,121 Speaker 2: So when people say, hey, did you get in sport? 114 00:04:34,161 --> 00:04:35,841 Speaker 2: Tell me the pathway to get in the sport. I'm 115 00:04:35,880 --> 00:04:37,721 Speaker 2: not the person to talk to you in terms of 116 00:04:38,081 --> 00:04:39,721 Speaker 2: how I got into sport. I sort of fell into 117 00:04:39,761 --> 00:04:41,080 Speaker 2: it and there have been there ever since. 118 00:04:41,641 --> 00:04:44,361 Speaker 1: Yeah, right, okay, there you go. You did play a 119 00:04:44,440 --> 00:04:46,481 Speaker 1: number of key roles during your tenure at the NFL. 120 00:04:46,641 --> 00:04:48,841 Speaker 1: From COO I think it was an incident as well, 121 00:04:48,921 --> 00:04:50,960 Speaker 1: and then obviously the inaugural CEO at the Gold Coast 122 00:04:50,961 --> 00:04:54,401 Speaker 1: Suns to CFO and GM at d AFL. So now 123 00:04:54,440 --> 00:04:57,121 Speaker 1: that you've left the world of football, looking back, what 124 00:04:57,320 --> 00:04:59,601 Speaker 1: did it teach you about great leadership? 125 00:05:00,001 --> 00:05:03,601 Speaker 2: Lots? I think sport is a wonderful environment to learn 126 00:05:03,641 --> 00:05:07,841 Speaker 2: about leadership, learn about team, learn about social license, about 127 00:05:07,841 --> 00:05:10,041 Speaker 2: the role that you play that exists beyond what you 128 00:05:10,081 --> 00:05:11,881 Speaker 2: directly think your day to day job is. And so 129 00:05:12,440 --> 00:05:15,601 Speaker 2: if you think about from a working in clubs is 130 00:05:15,681 --> 00:05:18,080 Speaker 2: quite different than working at the AFL. From a helper perspective, 131 00:05:18,121 --> 00:05:20,441 Speaker 2: working at both clubs taught me a lot, probably maybe 132 00:05:20,481 --> 00:05:22,960 Speaker 2: in some cases different things because of my role. My 133 00:05:23,041 --> 00:05:25,481 Speaker 2: first sort of foray into AFL was Esthmate Football Club, 134 00:05:25,641 --> 00:05:28,961 Speaker 2: very successful, big club. You get to see athletes coming 135 00:05:29,001 --> 00:05:31,361 Speaker 2: together as a team and achieving incredible things and some 136 00:05:31,440 --> 00:05:34,201 Speaker 2: of the things that sit within that leadership. We had 137 00:05:34,241 --> 00:05:37,241 Speaker 2: Kevin Sheedy as our coach for twenty five years, incredibly 138 00:05:37,320 --> 00:05:40,001 Speaker 2: successful coach, and I learned a whole lot from how 139 00:05:40,001 --> 00:05:43,200 Speaker 2: he went about leading the team. It's the best example 140 00:05:43,241 --> 00:05:46,001 Speaker 2: you'll get a high performance, high performance environment. These guys 141 00:05:46,041 --> 00:05:48,441 Speaker 2: are trying to get better every day, they're getting marked publicly, 142 00:05:48,721 --> 00:05:51,721 Speaker 2: there's a big spotlight on them. So from an understanding 143 00:05:51,761 --> 00:05:55,001 Speaker 2: how teamwork works, the importance of culture, that was really important. 144 00:05:55,801 --> 00:05:57,921 Speaker 2: So my transition was I was at the Essenmon Football 145 00:05:57,921 --> 00:06:01,001 Speaker 2: Club for eleven years. I had been approached to be 146 00:06:01,041 --> 00:06:03,761 Speaker 2: a successor to the CEO, Peter Jackson, who's been there 147 00:06:03,801 --> 00:06:06,601 Speaker 2: for some time. I thought, given that I'd sort of 148 00:06:06,601 --> 00:06:08,961 Speaker 2: fallen into the role that I was in, that I 149 00:06:09,001 --> 00:06:11,841 Speaker 2: should probably go through a process somewhere to hone my 150 00:06:11,880 --> 00:06:14,880 Speaker 2: interview skills. The role came up to be the CEO 151 00:06:14,921 --> 00:06:16,841 Speaker 2: of the Gold Coast Suns, and I thought, I'll jump 152 00:06:16,880 --> 00:06:19,320 Speaker 2: into that process. It would just be good experience for me. 153 00:06:19,521 --> 00:06:22,080 Speaker 2: I had no really intention of moving too Queensland, but 154 00:06:22,161 --> 00:06:24,161 Speaker 2: I thought, it'll just make me think a little bit 155 00:06:24,201 --> 00:06:26,401 Speaker 2: about who I am, I'm good at when I need 156 00:06:26,440 --> 00:06:29,081 Speaker 2: to get better at what skills I have, And it did. 157 00:06:29,241 --> 00:06:31,161 Speaker 2: I went from a long list to over a period 158 00:06:31,201 --> 00:06:32,841 Speaker 2: of time, a pretty short list. And as I've got 159 00:06:32,880 --> 00:06:35,001 Speaker 2: down to that short list, it's sort of dawned on 160 00:06:35,041 --> 00:06:38,041 Speaker 2: me that what of incredible experiences would be to really 161 00:06:38,041 --> 00:06:40,521 Speaker 2: step outside my comfort zone? Strange It would be much 162 00:06:40,521 --> 00:06:42,681 Speaker 2: easier probably stay at the Essident Football Club. There's one 163 00:06:42,721 --> 00:06:45,241 Speaker 2: hundred years of history, there's a whole framework that you 164 00:06:45,361 --> 00:06:48,841 Speaker 2: operate within, there's a big supporter base. But I decided 165 00:06:49,201 --> 00:06:51,361 Speaker 2: towards the end of the interview process for the Gold 166 00:06:51,361 --> 00:06:53,961 Speaker 2: Coast Suns that I really wanted the job. Sort of 167 00:06:54,001 --> 00:06:55,681 Speaker 2: built this plan that I thought that it would be 168 00:06:55,681 --> 00:06:58,361 Speaker 2: exciting to execute. It would completely take me out of 169 00:06:58,361 --> 00:07:00,960 Speaker 2: my comfort zone. I hadn't been a CEO before, so 170 00:07:01,281 --> 00:07:03,161 Speaker 2: not only would I be a CEO, but in a 171 00:07:03,161 --> 00:07:06,441 Speaker 2: new organization, in a new in an area that hadn't 172 00:07:06,440 --> 00:07:08,801 Speaker 2: had it so forty ten before. And so I tell 173 00:07:08,880 --> 00:07:10,161 Speaker 2: us a bit about me, probably that I like to 174 00:07:10,161 --> 00:07:11,561 Speaker 2: step out of white culport zone. 175 00:07:11,441 --> 00:07:12,241 Speaker 1: And getting that vibe. 176 00:07:12,321 --> 00:07:14,601 Speaker 2: It's probably where I learned best and perform best. And 177 00:07:14,641 --> 00:07:17,921 Speaker 2: so I was fortunate enough to get the role. And 178 00:07:17,961 --> 00:07:20,521 Speaker 2: so Gold Coast was a bit more about learning about me, 179 00:07:20,681 --> 00:07:23,201 Speaker 2: learning about leadership in a setting where I have a 180 00:07:23,281 --> 00:07:27,001 Speaker 2: truly blank canvas. And so that was a wonderful experience 181 00:07:27,001 --> 00:07:28,841 Speaker 2: of sort of five or six years of setting up 182 00:07:28,881 --> 00:07:29,801 Speaker 2: the Gold Coast sons. 183 00:07:30,161 --> 00:07:31,921 Speaker 1: So like, I have to ask this because I mean, one, 184 00:07:31,961 --> 00:07:34,361 Speaker 1: I think that's great in terms of listeners, like go 185 00:07:34,481 --> 00:07:36,241 Speaker 1: for interviews that you don't even think you're going to 186 00:07:36,281 --> 00:07:38,201 Speaker 1: get as part of the experience. I mean, obviously you 187 00:07:38,241 --> 00:07:39,441 Speaker 1: don't know what's going to happen. A lot of people 188 00:07:39,441 --> 00:07:41,801 Speaker 1: don't do that right. They want to be completely lined 189 00:07:41,841 --> 00:07:43,721 Speaker 1: up and ready for the job. Okay, we've got to 190 00:07:43,721 --> 00:07:46,001 Speaker 1: talk about this thing. Obviously I read online you like 191 00:07:46,121 --> 00:07:48,361 Speaker 1: being nervous or you enjoy it, which comes with this. 192 00:07:48,601 --> 00:07:50,601 Speaker 1: You know you love putting yourself at eat comfort zone. 193 00:07:50,761 --> 00:07:54,161 Speaker 1: From a neurological perspective, the brain doesn't often like that naturally, 194 00:07:54,241 --> 00:07:58,041 Speaker 1: right in at the anytime things are different from familiarity, 195 00:07:58,081 --> 00:08:00,641 Speaker 1: the brain goes ear reject that. So how have you 196 00:08:00,721 --> 00:08:03,081 Speaker 1: hacked this? It's just like you just were born with 197 00:08:03,121 --> 00:08:06,121 Speaker 1: an ability to go anything that feels different, uncomfortable, challenging, 198 00:08:06,201 --> 00:08:09,121 Speaker 1: I gravitate towards or is this something that you go 199 00:08:09,201 --> 00:08:11,481 Speaker 1: through with some inner narrative that makes you do this? 200 00:08:11,521 --> 00:08:12,841 Speaker 1: Because it's actually not that common. 201 00:08:13,001 --> 00:08:14,961 Speaker 2: Now, I've asked myself the same question, because it's not 202 00:08:15,001 --> 00:08:16,961 Speaker 2: always you know, sometimes I put myself in a positions 203 00:08:17,041 --> 00:08:18,521 Speaker 2: I want to do. It is and Gold Coast was 204 00:08:18,521 --> 00:08:21,081 Speaker 2: an example of that. I'm not sure why that is 205 00:08:21,121 --> 00:08:23,521 Speaker 2: the case. I do know though, that I thrive in 206 00:08:23,561 --> 00:08:26,321 Speaker 2: those environments. Okay, I thrive in an environment where there 207 00:08:26,361 --> 00:08:29,761 Speaker 2: is uncertainty, where I feel like I'm being stretched. That 208 00:08:29,841 --> 00:08:32,361 Speaker 2: was the best example of that Gold Coast. It also 209 00:08:32,441 --> 00:08:35,641 Speaker 2: occurred when I left the AFL. Yes, I stayed in sport, 210 00:08:35,681 --> 00:08:38,161 Speaker 2: but I knew not much about the sport. So I 211 00:08:38,201 --> 00:08:40,841 Speaker 2: always look for those opportunities and I think it's satisfying, 212 00:08:40,881 --> 00:08:43,841 Speaker 2: it's invigorating. It really tests me, but I enjoy it. 213 00:08:44,001 --> 00:08:47,201 Speaker 1: So where do self doubt play in your life? Travis? Then, seriously, 214 00:08:47,201 --> 00:08:48,761 Speaker 1: at some point you could have gone as it's actually 215 00:08:48,761 --> 00:08:50,321 Speaker 1: a very good idea. Am I going to fail? What 216 00:08:50,321 --> 00:08:51,201 Speaker 1: are people going to think? 217 00:08:51,681 --> 00:08:54,401 Speaker 2: Yeah? It exists in my life, Absolutely it does. I'm 218 00:08:54,441 --> 00:08:58,081 Speaker 2: a big believer in reflecting. Okay, not in any great 219 00:08:58,121 --> 00:09:00,081 Speaker 2: formal way, but you know, often when I make a 220 00:09:00,081 --> 00:09:02,001 Speaker 2: big decision, or I need to make a big decision, 221 00:09:02,001 --> 00:09:03,401 Speaker 2: I often want to spend a bit of time just 222 00:09:03,401 --> 00:09:05,761 Speaker 2: reflect on how when about that decision I made? What 223 00:09:05,881 --> 00:09:08,081 Speaker 2: I do it differently when I was at the Goldco Suns, 224 00:09:08,281 --> 00:09:09,681 Speaker 2: we knew there was going to be a tough start. 225 00:09:09,921 --> 00:09:11,481 Speaker 2: The way when I'm building the team is that weren't 226 00:09:11,521 --> 00:09:14,201 Speaker 2: going to win very often early on, hopefully built some momentum, 227 00:09:14,281 --> 00:09:17,041 Speaker 2: and so I remember early days we'd have a staff 228 00:09:17,081 --> 00:09:19,641 Speaker 2: maning every Monday and we'd have a difficult game on 229 00:09:19,681 --> 00:09:21,001 Speaker 2: the weekend and get it in front of the staff. 230 00:09:21,041 --> 00:09:22,521 Speaker 2: And so we are exactly where we need to be, 231 00:09:22,841 --> 00:09:25,281 Speaker 2: where exactly where thought we'd be. We've got all LEAs 232 00:09:25,281 --> 00:09:28,081 Speaker 2: steps in place, but know what we're doing, It'll be fine. 233 00:09:28,161 --> 00:09:30,401 Speaker 2: Because I needed them to believe where we are going. 234 00:09:30,601 --> 00:09:33,321 Speaker 2: I remember ginning in my car driving home, thinking, Holy help, 235 00:09:33,441 --> 00:09:35,401 Speaker 2: are we where we need to be right now? Am 236 00:09:35,401 --> 00:09:37,321 Speaker 2: I doing this the right way? What could I do 237 00:09:37,361 --> 00:09:40,321 Speaker 2: differently and better. But I needed to project that self confidence. 238 00:09:40,361 --> 00:09:42,601 Speaker 2: You need to be real and authentic about where we are. 239 00:09:43,361 --> 00:09:45,041 Speaker 2: But also your role as a leader is to make 240 00:09:45,081 --> 00:09:47,881 Speaker 2: sure that people have confidence and where we're going. And 241 00:09:47,921 --> 00:09:50,881 Speaker 2: so there's no doubt sometimes sort of behind the wall 242 00:09:50,881 --> 00:09:53,441 Speaker 2: a but you sit back and question yourself. I actually 243 00:09:53,481 --> 00:09:55,961 Speaker 2: think that's quite healthy. I'm actually comfortable that I don't 244 00:09:55,961 --> 00:09:58,761 Speaker 2: have self doubted accept that it paralyzes me, but I 245 00:09:58,801 --> 00:10:01,121 Speaker 2: certainly have self doubt that keeps my feet on the 246 00:10:01,121 --> 00:10:04,201 Speaker 2: ground because when you're leading in sport is a lot 247 00:10:04,201 --> 00:10:06,841 Speaker 2: of scrutiny. There's sort of low barriers to entry for 248 00:10:06,881 --> 00:10:08,841 Speaker 2: people to provide their opinions about how they think you're 249 00:10:08,881 --> 00:10:10,881 Speaker 2: going with your role, and so if you wanted to 250 00:10:10,961 --> 00:10:13,801 Speaker 2: jump online in any important time, particularly in my role 251 00:10:13,841 --> 00:10:15,801 Speaker 2: at the AFL, I had a lot of people telling 252 00:10:15,801 --> 00:10:17,521 Speaker 2: me how to do my job, although I haven't done 253 00:10:17,521 --> 00:10:19,401 Speaker 2: a very good job. And so there's a real balance 254 00:10:19,441 --> 00:10:22,161 Speaker 2: between having some people around you that you rely on 255 00:10:22,201 --> 00:10:24,761 Speaker 2: to give you feedback, being able to do that yourself, 256 00:10:25,081 --> 00:10:28,241 Speaker 2: look yourself in the mirror and have pretty honest conversation 257 00:10:28,321 --> 00:10:31,441 Speaker 2: with how you're going, but not then sort of extending 258 00:10:31,441 --> 00:10:34,161 Speaker 2: that to listen to every voice that's coming through just 259 00:10:34,241 --> 00:10:37,561 Speaker 2: his noise, because then you will start to paralyze yourself. 260 00:10:37,561 --> 00:10:39,321 Speaker 2: And that's been the sort of learning for me over 261 00:10:39,321 --> 00:10:40,241 Speaker 2: a long period of time. 262 00:10:40,601 --> 00:10:43,081 Speaker 1: Yeah, amazing, there's a bit of ted Lasso in there 263 00:10:43,121 --> 00:10:46,001 Speaker 1: around the positivity. I remember talking to a friend of 264 00:10:46,041 --> 00:10:48,081 Speaker 1: yours who was part of their Goldkos Sons and he 265 00:10:48,121 --> 00:10:50,281 Speaker 1: would lose it every time you guys would lose a 266 00:10:50,281 --> 00:10:52,321 Speaker 1: game like freak Out, And I was thinking, well, in 267 00:10:52,361 --> 00:10:55,001 Speaker 1: your position, like did you sit there on Saturday nights 268 00:10:55,001 --> 00:10:57,441 Speaker 1: and Friday night's going, oh God, can't lose this one? 269 00:10:57,961 --> 00:11:00,721 Speaker 2: You have those, I mean, that's sport. Being a leader 270 00:11:00,721 --> 00:11:03,041 Speaker 2: in sport in some ways, your job is to keep 271 00:11:03,081 --> 00:11:05,761 Speaker 2: things calm's highest people think they are, the lows is 272 00:11:05,761 --> 00:11:08,041 Speaker 2: not as low as they are, and to have a 273 00:11:08,081 --> 00:11:11,241 Speaker 2: consistency in terms of how you're leading that isn't necessarily 274 00:11:11,241 --> 00:11:13,441 Speaker 2: attached to how you went on the weekend. And so 275 00:11:13,961 --> 00:11:16,721 Speaker 2: I think one of the things I've developed over twenty 276 00:11:16,801 --> 00:11:19,201 Speaker 2: five plus years of working in sport is the ability 277 00:11:19,201 --> 00:11:22,681 Speaker 2: to sort of remain calm when everything else around yous areen. 278 00:11:22,761 --> 00:11:25,401 Speaker 1: But I love that. So you mentioned before about authenticity, 279 00:11:25,441 --> 00:11:27,361 Speaker 1: So I wanted to touch on that because in my 280 00:11:27,481 --> 00:11:30,521 Speaker 1: Brave model of leadership, the A is authenticity, which for 281 00:11:30,641 --> 00:11:33,241 Speaker 1: me I defined it as I'm going to choose the 282 00:11:33,281 --> 00:11:37,041 Speaker 1: opportunity to connect over the chance of rejection. Right, and 283 00:11:37,121 --> 00:11:39,841 Speaker 1: you being in such a high profile public role, there 284 00:11:39,841 --> 00:11:43,201 Speaker 1: has to be some challenges with being completely authentic at times, 285 00:11:43,401 --> 00:11:46,361 Speaker 1: so saying exactly what you want to say, showing your emotions. 286 00:11:46,521 --> 00:11:48,321 Speaker 1: Do you feel that there are times where you were like, 287 00:11:48,481 --> 00:11:50,321 Speaker 1: I'm not being as authentic as I want to because 288 00:11:50,361 --> 00:11:50,801 Speaker 1: I can't. 289 00:11:51,081 --> 00:11:53,641 Speaker 2: There's a difference between not being authentic as opposed to 290 00:11:53,681 --> 00:11:56,001 Speaker 2: not being able to share all the information you might 291 00:11:56,081 --> 00:11:58,721 Speaker 2: want to share. So I'd like to say that I 292 00:11:58,761 --> 00:12:02,561 Speaker 2: would be authentic pretty much all the time, and sometimes 293 00:12:02,561 --> 00:12:04,401 Speaker 2: that is by saying that, actually, sorry, I can't answer 294 00:12:04,401 --> 00:12:07,721 Speaker 2: that question. I can't share that information. And so it's 295 00:12:07,761 --> 00:12:09,361 Speaker 2: a really good question in the sense that you're always 296 00:12:09,401 --> 00:12:12,201 Speaker 2: a balance between being really honest with people without being 297 00:12:12,241 --> 00:12:14,481 Speaker 2: able to telling everything they want to know because people's 298 00:12:14,481 --> 00:12:18,041 Speaker 2: livelihoods are involved, or there's sensitive information that you can't 299 00:12:18,081 --> 00:12:19,921 Speaker 2: share at that point in time. That happens a lot, 300 00:12:20,001 --> 00:12:23,361 Speaker 2: particularly in my AFL role. But if you can stand 301 00:12:23,441 --> 00:12:26,481 Speaker 2: up in the most difficult times and share that information, 302 00:12:26,521 --> 00:12:28,521 Speaker 2: whether it's with your staff or whether it's with the media, 303 00:12:28,561 --> 00:12:30,321 Speaker 2: to be able to say, hey, I know that you 304 00:12:30,361 --> 00:12:32,241 Speaker 2: would like to help this information. Some of it I 305 00:12:32,281 --> 00:12:33,761 Speaker 2: have something that I don't Some of the stuff I 306 00:12:33,761 --> 00:12:36,121 Speaker 2: have I can't share with you. I'd found over time 307 00:12:36,161 --> 00:12:37,921 Speaker 2: that that builds a bit of trust that tends to 308 00:12:37,921 --> 00:12:40,321 Speaker 2: be accepted in the context of sort of authenticity. 309 00:12:40,641 --> 00:12:41,881 Speaker 1: You might have been the first one to say that. 310 00:12:41,921 --> 00:12:44,521 Speaker 1: I think it's a very big lesson, and authenticity is 311 00:12:44,521 --> 00:12:47,881 Speaker 1: sometimes saying actually can't give you that information, versus pretending 312 00:12:48,121 --> 00:12:50,081 Speaker 1: or going down some other pathway. I think that's when 313 00:12:50,081 --> 00:12:51,801 Speaker 1: people get it wrong. You can say I don't know 314 00:12:51,921 --> 00:12:54,161 Speaker 1: or I can't tell you. There's a great takeaway for people. 315 00:12:54,361 --> 00:12:57,081 Speaker 1: So obviously, over this entire period of career, can you 316 00:12:57,161 --> 00:13:00,761 Speaker 1: think of one particular time where you felt really exposed 317 00:13:00,801 --> 00:13:01,481 Speaker 1: and vulnerable. 318 00:13:01,801 --> 00:13:04,121 Speaker 2: Yeah. I think my experience of leading to Gold Coast 319 00:13:04,121 --> 00:13:06,241 Speaker 2: SUMS was a bit like that, because you're building everything 320 00:13:06,241 --> 00:13:09,521 Speaker 2: with scratched But probably the better example is during COVID, 321 00:13:09,761 --> 00:13:12,561 Speaker 2: during the pandemic, when my role at the AFL was 322 00:13:12,721 --> 00:13:17,081 Speaker 2: running finance, running broadcasting, running fixturing, and I've seen the 323 00:13:17,081 --> 00:13:19,841 Speaker 2: club relationships, which puts you right in the center for 324 00:13:19,881 --> 00:13:22,681 Speaker 2: better or worse of all the issues will trying to 325 00:13:22,761 --> 00:13:25,801 Speaker 2: solve during COVID. So I just felt a huge sense 326 00:13:25,841 --> 00:13:30,201 Speaker 2: of responsibility. Initially, that's responsibility was to keep the game going, 327 00:13:30,361 --> 00:13:33,001 Speaker 2: to make sure that we could pay our people and 328 00:13:33,041 --> 00:13:35,401 Speaker 2: the clubs could pay their players and staff, that we 329 00:13:35,481 --> 00:13:39,201 Speaker 2: could continue playing week in week out. That responsibility quickly 330 00:13:39,241 --> 00:13:43,401 Speaker 2: shifted from that to a sense of responsibility because people 331 00:13:43,401 --> 00:13:46,321 Speaker 2: were looking at football and other forms of sport for 332 00:13:46,321 --> 00:13:48,481 Speaker 2: a sense of hope because I were locked in the 333 00:13:48,481 --> 00:13:50,881 Speaker 2: homes all day and so the ability to at the 334 00:13:50,921 --> 00:13:52,841 Speaker 2: end of a day turn the television on and watch 335 00:13:52,841 --> 00:13:55,881 Speaker 2: their team play was something more than just that. And 336 00:13:55,961 --> 00:13:58,241 Speaker 2: I was getting that feedback pretty early on during the 337 00:13:58,281 --> 00:14:01,121 Speaker 2: pandemic that please keep the game going because it's the 338 00:14:01,121 --> 00:14:02,721 Speaker 2: one thing that is a bit of a showing light 339 00:14:02,761 --> 00:14:04,721 Speaker 2: for us at the moment. And I felt that sense 340 00:14:04,761 --> 00:14:07,401 Speaker 2: of respon's ability before. And so that was probably the example 341 00:14:07,401 --> 00:14:09,001 Speaker 2: where it's like I've got a job to do here. 342 00:14:09,321 --> 00:14:11,121 Speaker 2: That is probably one of more important jobs that I've 343 00:14:11,121 --> 00:14:12,201 Speaker 2: ever done in my career. 344 00:14:12,281 --> 00:14:14,921 Speaker 1: In terms of dealing with that. Was the certain things 345 00:14:14,921 --> 00:14:16,721 Speaker 1: you did in your life to help you manage that stress. 346 00:14:17,081 --> 00:14:19,081 Speaker 2: I think we'd all give examples of what we did 347 00:14:19,241 --> 00:14:22,481 Speaker 2: during the pandemic that didn't didn't work for me is 348 00:14:22,601 --> 00:14:24,961 Speaker 2: very obvious, but it worked out pretty quickly that you know. 349 00:14:25,001 --> 00:14:26,281 Speaker 2: The things that put me in a position to lead 350 00:14:26,321 --> 00:14:28,281 Speaker 2: well is I need sleep, We've got to eat well, 351 00:14:28,361 --> 00:14:31,121 Speaker 2: I need exercise. And so a couple of those got 352 00:14:31,121 --> 00:14:33,281 Speaker 2: taken away from me really quickly during the pandemic. Were 353 00:14:33,281 --> 00:14:35,881 Speaker 2: working pretty silly hours, like a lot of people were exercised, 354 00:14:35,881 --> 00:14:38,561 Speaker 2: were difficult, and so I put myself in a hole 355 00:14:38,601 --> 00:14:40,681 Speaker 2: pretty quickly, and I needed to then try and at 356 00:14:40,721 --> 00:14:43,761 Speaker 2: least get two of those back together again and put 357 00:14:43,761 --> 00:14:45,801 Speaker 2: myself in a position where I can make myself available 358 00:14:45,841 --> 00:14:48,001 Speaker 2: to lead. That was sort of the key pillar is 359 00:14:48,041 --> 00:14:50,241 Speaker 2: how do I get myself right first? Because we were 360 00:14:50,281 --> 00:14:52,201 Speaker 2: asking a lot about each other during those times, and 361 00:14:52,201 --> 00:14:54,401 Speaker 2: there was a lot of stress, and then it became 362 00:14:54,601 --> 00:14:56,761 Speaker 2: a bit about team. There was a small group of 363 00:14:56,841 --> 00:14:59,561 Speaker 2: us who realized on each other. There was displays of 364 00:14:59,601 --> 00:15:02,441 Speaker 2: vulnerability during COVID that I've not seen before. We really 365 00:15:02,441 --> 00:15:04,801 Speaker 2: got into each other's lives, were in lounge rooms every 366 00:15:04,881 --> 00:15:07,921 Speaker 2: day on teams goals, and we got to see first 367 00:15:07,961 --> 00:15:10,881 Speaker 2: hand the impact of the pandemic on people's personal lives, 368 00:15:10,921 --> 00:15:13,401 Speaker 2: and so I have a sense of connection with maybe 369 00:15:13,441 --> 00:15:15,641 Speaker 2: half a dozen people through that period that is much 370 00:15:15,681 --> 00:15:18,601 Speaker 2: deeper than you would normally have in any normal work 371 00:15:18,601 --> 00:15:21,361 Speaker 2: setting that still exists today. You know, there's times that 372 00:15:21,361 --> 00:15:23,401 Speaker 2: I felt really vulnerable. There's times also when I was 373 00:15:23,401 --> 00:15:25,241 Speaker 2: probably my st rewarding part of my career. 374 00:15:25,441 --> 00:15:27,841 Speaker 1: So after twenty five years and leadership roles, you obviously 375 00:15:27,881 --> 00:15:29,841 Speaker 1: had your site set on the top job at the AFL, 376 00:15:30,321 --> 00:15:31,841 Speaker 1: and I think a lot of people had bets on 377 00:15:31,881 --> 00:15:34,441 Speaker 1: you getting that role, and I think it was pretty hard. 378 00:15:34,481 --> 00:15:37,321 Speaker 1: Youous twelve month recruitment process that you went through, and 379 00:15:37,361 --> 00:15:39,441 Speaker 1: then obviously you did miss out on the role. So 380 00:15:39,841 --> 00:15:42,841 Speaker 1: resilience for me is key when it comes to great leadership. 381 00:15:43,001 --> 00:15:45,081 Speaker 1: You know, obviously bouncing back is one thing, but also 382 00:15:45,121 --> 00:15:48,401 Speaker 1: preparing yourself for the obstacles. So I'm interested to know 383 00:15:48,801 --> 00:15:52,161 Speaker 1: how did you prepare for a twelve month recruitment process 384 00:15:52,201 --> 00:15:55,121 Speaker 1: and all that came with, And then I guess how 385 00:15:55,161 --> 00:15:57,641 Speaker 1: did you process the disappointment of it not happening and 386 00:15:57,681 --> 00:15:58,441 Speaker 1: bounce back from that. 387 00:15:59,121 --> 00:16:01,561 Speaker 2: Yeah, I don't think I did prepare for a twelve 388 00:16:01,601 --> 00:16:04,281 Speaker 2: month that's probably more than that if you're going to 389 00:16:04,281 --> 00:16:06,561 Speaker 2: put yourself in a process to be the CEO of 390 00:16:06,561 --> 00:16:08,081 Speaker 2: the AFL, and you know it's going to come with 391 00:16:08,121 --> 00:16:10,361 Speaker 2: some scrutiny, and scrutiny wasn't something that was foreign to me. 392 00:16:10,361 --> 00:16:12,521 Speaker 2: I've worked in footy for twenty years and so I 393 00:16:12,601 --> 00:16:15,561 Speaker 2: knew a lot about being judged publicly on a regular basis, 394 00:16:15,681 --> 00:16:17,481 Speaker 2: and I had a tight group around me that would 395 00:16:17,481 --> 00:16:19,841 Speaker 2: support me through that. I probably thought, there's a three 396 00:16:19,921 --> 00:16:21,881 Speaker 2: or four month process coming up, but I'm going to 397 00:16:22,041 --> 00:16:24,401 Speaker 2: come into some scrutiny. I just need to focus on 398 00:16:24,521 --> 00:16:26,881 Speaker 2: what I can control. But then it became much longer. 399 00:16:27,201 --> 00:16:30,001 Speaker 2: I think one of my strengths because of the roles 400 00:16:30,001 --> 00:16:32,721 Speaker 2: that I've had, is I'm quite resilient. I can generally 401 00:16:32,721 --> 00:16:35,841 Speaker 2: decipher between what's real and what's noise and the voices 402 00:16:35,881 --> 00:16:38,561 Speaker 2: that I care about. What starts to impact you is 403 00:16:38,601 --> 00:16:41,361 Speaker 2: when others close to you are impacted. And so when 404 00:16:41,361 --> 00:16:42,801 Speaker 2: you start to find and what got a bit more 405 00:16:42,841 --> 00:16:45,241 Speaker 2: difficult towards the end of it is you'd find that 406 00:16:45,321 --> 00:16:48,841 Speaker 2: you know, whether it's your family, close friends, you could 407 00:16:48,881 --> 00:16:50,641 Speaker 2: see that they were probably out of care for me. 408 00:16:50,761 --> 00:16:53,401 Speaker 2: But starting to be impacted by starting to engage in 409 00:16:53,401 --> 00:16:55,361 Speaker 2: what was going on social media, and that was the 410 00:16:55,361 --> 00:16:57,321 Speaker 2: time I was like, oh, this is a bit bigger 411 00:16:57,321 --> 00:16:58,561 Speaker 2: than me, and I just need to be careful of 412 00:16:58,641 --> 00:17:01,441 Speaker 2: what I'm putting others through. It was difficult because I 413 00:17:01,521 --> 00:17:04,080 Speaker 2: hadn't really invested in getting the role. You have to 414 00:17:04,121 --> 00:17:05,721 Speaker 2: do if you'ren apply for all that, you have to really 415 00:17:05,721 --> 00:17:08,321 Speaker 2: invest in as a long process. I'd enjoyed my time 416 00:17:08,321 --> 00:17:10,400 Speaker 2: at the AFL and credible twenty five years in the AFL. 417 00:17:10,400 --> 00:17:12,641 Speaker 2: I wouldn't change one thing, but you saw it going 418 00:17:12,721 --> 00:17:15,600 Speaker 2: knowing that you know, as they guarantees. So when I 419 00:17:15,600 --> 00:17:18,041 Speaker 2: found out I didn't get it, I quickly dusted myself off. 420 00:17:18,160 --> 00:17:19,961 Speaker 2: The guy got the role, Andrew Dillon. He's a post 421 00:17:19,961 --> 00:17:22,240 Speaker 2: friend of mine. You wouldn't find a better person. I 422 00:17:22,281 --> 00:17:25,041 Speaker 2: was equally happy for Andrew to get that role. Spend 423 00:17:25,041 --> 00:17:26,401 Speaker 2: there for a long time and you'll do a really 424 00:17:26,441 --> 00:17:29,321 Speaker 2: good job. And so up against tough competition, you got 425 00:17:29,321 --> 00:17:31,480 Speaker 2: to accept that. The question for me was sort of 426 00:17:31,521 --> 00:17:34,360 Speaker 2: what now. That was a good question because I had 427 00:17:34,640 --> 00:17:36,921 Speaker 2: convinced myself I wanted to sort step into that old 428 00:17:37,080 --> 00:17:39,640 Speaker 2: leadership role again. One thing about a twelve month process. 429 00:17:39,721 --> 00:17:42,080 Speaker 2: Is you spend a lot of time thinking about what 430 00:17:42,201 --> 00:17:43,720 Speaker 2: you bring to the table, what you love, what's your 431 00:17:43,801 --> 00:17:46,481 Speaker 2: environments worked for you. I was pretty sure coming out 432 00:17:46,481 --> 00:17:48,241 Speaker 2: of that process that I wanted to step back into 433 00:17:48,281 --> 00:17:49,001 Speaker 2: a CEO role. 434 00:17:49,441 --> 00:17:50,201 Speaker 1: Yeah right, okay. 435 00:17:50,281 --> 00:17:52,000 Speaker 2: And I could have stayed in the a fil industry. 436 00:17:52,041 --> 00:17:54,081 Speaker 2: I could have stayed int the AFL, could have went 437 00:17:54,120 --> 00:17:56,400 Speaker 2: back to running a club. Those opportunities are putting in 438 00:17:56,481 --> 00:17:59,720 Speaker 2: front of me. And then the opportunity to become the 439 00:17:59,761 --> 00:18:02,401 Speaker 2: CEO of the Australian Pre Corporation came up. In fact, 440 00:18:02,481 --> 00:18:04,960 Speaker 2: it came up about a month or two before the 441 00:18:05,080 --> 00:18:08,840 Speaker 2: af process. And I had said to the transparent, I 442 00:18:08,880 --> 00:18:12,080 Speaker 2: had said to the recruiter, I am twelve or fourteen 443 00:18:12,080 --> 00:18:14,281 Speaker 2: months into a process here. I'm not going to hedge 444 00:18:14,281 --> 00:18:16,921 Speaker 2: my bets now. So as much as running the strain 445 00:18:16,961 --> 00:18:19,840 Speaker 2: Gold pre is a very attractive proposition, thank you, but 446 00:18:19,921 --> 00:18:22,400 Speaker 2: no thank you, because I don't want to hedge my bets. 447 00:18:22,481 --> 00:18:23,921 Speaker 2: I'm a sort of all in guy and I'm all 448 00:18:23,961 --> 00:18:26,041 Speaker 2: here now. I didn't get the role. I got a 449 00:18:26,041 --> 00:18:28,400 Speaker 2: phone call from the recruiter. It become very public quickly 450 00:18:28,761 --> 00:18:30,361 Speaker 2: till after day or two I've got a phone call 451 00:18:30,400 --> 00:18:32,920 Speaker 2: to say, hey, bad news for you, good news for us. 452 00:18:33,201 --> 00:18:35,561 Speaker 2: We want you back in the process. The process hadn't 453 00:18:35,640 --> 00:18:37,921 Speaker 2: been completed, and so I jumped in at the back 454 00:18:38,041 --> 00:18:41,360 Speaker 2: end of this role. And it's another example stepping out 455 00:18:41,360 --> 00:18:43,601 Speaker 2: of my comfort zone. It would have been much easier 456 00:18:43,600 --> 00:18:46,680 Speaker 2: for me to stay in the AFL industry, but this 457 00:18:46,801 --> 00:18:49,120 Speaker 2: was a different role and had opened up other opportunities 458 00:18:49,281 --> 00:18:50,920 Speaker 2: and it tested be a game. It put me in. 459 00:18:51,481 --> 00:18:53,561 Speaker 1: And also, I think exactly what happened to you in 460 00:18:53,600 --> 00:18:56,321 Speaker 1: the process for the Goldcrows Sons, the process and going 461 00:18:56,321 --> 00:18:58,080 Speaker 1: through the interview helped you realize, actually, I do want 462 00:18:58,080 --> 00:19:00,121 Speaker 1: to be a CEO, and I can't then go back 463 00:19:00,120 --> 00:19:02,041 Speaker 1: into something that's different. I have to ask, you know, 464 00:19:02,041 --> 00:19:04,641 Speaker 1: we all know you can't have it all supposedly, what's 465 00:19:04,721 --> 00:19:06,561 Speaker 1: the you have to pay for success? 466 00:19:07,041 --> 00:19:10,041 Speaker 2: It's a really good question. I think sport demands a 467 00:19:10,080 --> 00:19:12,001 Speaker 2: lot of you, and so if you're in a leading sport, 468 00:19:12,001 --> 00:19:13,640 Speaker 2: it's not a nine to five thing. It's sort of 469 00:19:13,681 --> 00:19:16,360 Speaker 2: your life. I know that, particularly early on in my 470 00:19:16,360 --> 00:19:18,521 Speaker 2: careers when children were growing up, I wasn't there from 471 00:19:18,521 --> 00:19:20,561 Speaker 2: as much as I would like either, whether I was 472 00:19:20,880 --> 00:19:24,360 Speaker 2: physically there or not. I think when you are in sport, 473 00:19:24,400 --> 00:19:26,600 Speaker 2: you're surrounded by it all the time. There's an expectation 474 00:19:26,721 --> 00:19:28,401 Speaker 2: you're on all the time, and so I think if 475 00:19:28,400 --> 00:19:30,760 Speaker 2: you had your time again, I think as more mature 476 00:19:30,840 --> 00:19:33,200 Speaker 2: person now I might do that a bit differently. I 477 00:19:33,201 --> 00:19:34,840 Speaker 2: don't give a chance to do that, but that's something 478 00:19:34,880 --> 00:19:36,880 Speaker 2: I thought about that it owns a lot of you, 479 00:19:37,120 --> 00:19:38,680 Speaker 2: and I gave it a lot back, and you need 480 00:19:38,721 --> 00:19:39,840 Speaker 2: to if you're to be successful. 481 00:19:39,880 --> 00:19:41,641 Speaker 1: I want to talk to a quickly that empathy, which 482 00:19:41,681 --> 00:19:44,401 Speaker 1: I think is like a superpower quite frankly, and probably 483 00:19:44,400 --> 00:19:46,921 Speaker 1: the one thing most leaders struggle the most, and kind 484 00:19:46,961 --> 00:19:49,640 Speaker 1: of fully understanding that ability to hold space for people's 485 00:19:49,640 --> 00:19:53,041 Speaker 1: emotions and not necessarily fixing it. It's often widely known 486 00:19:53,080 --> 00:19:55,600 Speaker 1: that males can struggle with expressing their emotions more than women. 487 00:19:55,721 --> 00:19:57,440 Speaker 1: How did you find that in the AFL. Is there 488 00:19:57,481 --> 00:19:59,521 Speaker 1: a culture of suck it up, don't talk about it? 489 00:19:59,880 --> 00:20:02,240 Speaker 1: What did you see shift over twenty five years in 490 00:20:02,241 --> 00:20:02,720 Speaker 1: that space? 491 00:20:03,041 --> 00:20:04,640 Speaker 2: Yeah, go back a step. That's certainly how I was 492 00:20:04,681 --> 00:20:07,080 Speaker 2: raised a boy growing up in the country, work hard, 493 00:20:07,321 --> 00:20:09,641 Speaker 2: suck it up with any issues, toughen up a bit, 494 00:20:09,721 --> 00:20:12,400 Speaker 2: and so I certainly started that way, and I've seen 495 00:20:12,400 --> 00:20:15,561 Speaker 2: things change during my time at the AFL incredibly in 496 00:20:15,681 --> 00:20:19,440 Speaker 2: terms of the expectations around being vulnerable or the accepted sorry. 497 00:20:19,561 --> 00:20:23,400 Speaker 2: The diversity of workforces now in all forms has changed things. 498 00:20:23,561 --> 00:20:26,961 Speaker 2: When I reflect back on my career, I think early 499 00:20:27,001 --> 00:20:29,840 Speaker 2: on in my leadership journey, I was incredibly judgmental. I 500 00:20:29,840 --> 00:20:31,921 Speaker 2: had views of things that this is how things needed 501 00:20:31,961 --> 00:20:34,041 Speaker 2: to be and it wasn't really The one thing that 502 00:20:34,120 --> 00:20:36,241 Speaker 2: changed that is my daughter has a disability, which was 503 00:20:36,241 --> 00:20:38,001 Speaker 2: born with a disability, and so I had this sort 504 00:20:38,001 --> 00:20:40,161 Speaker 2: of moment where it's like, it's not actually like black 505 00:20:40,160 --> 00:20:42,441 Speaker 2: and white, and it gave me a totally different perspective 506 00:20:42,481 --> 00:20:45,200 Speaker 2: on the world. And so going from someone who's judgmental 507 00:20:45,241 --> 00:20:46,801 Speaker 2: and you know, look for the people that look a 508 00:20:46,801 --> 00:20:49,160 Speaker 2: bit more like me and lead a bit more like me, 509 00:20:49,360 --> 00:20:51,681 Speaker 2: to look for the person in the corner who's not 510 00:20:51,801 --> 00:20:54,681 Speaker 2: necessarily engagement has something to offer. And so I would 511 00:20:54,681 --> 00:20:58,321 Speaker 2: see more possibility and opportunity in people that I did previously. 512 00:20:58,640 --> 00:21:01,080 Speaker 2: And so it wasn't directly shaped by my career, was 513 00:21:01,080 --> 00:21:03,641 Speaker 2: more shaped by my personal experience. And I think empathy 514 00:21:03,681 --> 00:21:07,120 Speaker 2: now notwithstanding sort of where I came from, is probably 515 00:21:07,120 --> 00:21:09,521 Speaker 2: one of my strengths, and sometimes it's a strength overplayed. 516 00:21:09,721 --> 00:21:12,241 Speaker 2: I get feedback sometimes that, you know, when I'm making 517 00:21:12,241 --> 00:21:14,281 Speaker 2: really tough people decisions, I just want to give someone 518 00:21:14,281 --> 00:21:16,400 Speaker 2: a chance. I really do. I want to try and 519 00:21:16,441 --> 00:21:18,001 Speaker 2: see if we can find a way to get the 520 00:21:18,001 --> 00:21:20,400 Speaker 2: best of them. Yeah, and sometimes it doesn't work. But 521 00:21:20,521 --> 00:21:22,160 Speaker 2: I do know when it doesn't work, and I have 522 00:21:22,201 --> 00:21:24,680 Speaker 2: to have those conversations that I don't enjoy that I 523 00:21:24,721 --> 00:21:26,761 Speaker 2: know that I've given them every chance, and that just 524 00:21:26,761 --> 00:21:28,921 Speaker 2: comes from a deeper place that's been my chow. 525 00:21:29,001 --> 00:21:32,281 Speaker 1: I love that. That's beautiful. Yeah, and you're right, I'm sure. Yeah, 526 00:21:32,321 --> 00:21:34,680 Speaker 1: having experienced those challenges that you daughter would have gone through, 527 00:21:34,721 --> 00:21:37,001 Speaker 1: you'd have a whole different perspective, all right. So in 528 00:21:37,041 --> 00:21:40,080 Speaker 1: twenty twenty three points the CEO role of Australian Grand 529 00:21:40,080 --> 00:21:43,441 Speaker 1: Prix amazing. So while still in sport, a completely different 530 00:21:43,481 --> 00:21:46,241 Speaker 1: ball game. I actually started watching the Netflix for me 531 00:21:47,761 --> 00:21:51,001 Speaker 1: and I ended up becoming obsessed with it, like it's 532 00:21:51,041 --> 00:21:53,561 Speaker 1: really fascinating to me, like in my head. And I 533 00:21:53,561 --> 00:21:55,801 Speaker 1: think it's because my boys were watching it and it 534 00:21:55,840 --> 00:21:57,160 Speaker 1: was a bit like, oh, this is going to be 535 00:21:57,160 --> 00:21:59,801 Speaker 1: cars going around a circuit to be honest, and then 536 00:21:59,840 --> 00:22:01,680 Speaker 1: you start watching it and you're just like, this is 537 00:22:01,721 --> 00:22:05,281 Speaker 1: a whole nother thing, Like it's a massive teams thought, 538 00:22:05,360 --> 00:22:08,121 Speaker 1: like it couldn't get more like down to the pet changes. 539 00:22:08,561 --> 00:22:12,720 Speaker 1: It's competitive, like insane competitive. I mean, we've watched Ricardo 540 00:22:12,840 --> 00:22:14,241 Speaker 1: and all this kind of stuff happened. Like if you're 541 00:22:14,281 --> 00:22:17,360 Speaker 1: not top of the game, you're out, Like it's just insane. 542 00:22:17,681 --> 00:22:20,160 Speaker 1: You said first of all that you weren't particularly like 543 00:22:20,241 --> 00:22:22,281 Speaker 1: huge into motorsport. I didn't know a ton about it. 544 00:22:22,441 --> 00:22:24,401 Speaker 1: So what have you learned in this space of time 545 00:22:24,400 --> 00:22:25,481 Speaker 1: that you've been here over twelve months? 546 00:22:25,481 --> 00:22:27,681 Speaker 2: And when it comes to the sport, like you, I 547 00:22:27,721 --> 00:22:30,201 Speaker 2: was introduced to the sport with any depth anyway through 548 00:22:30,281 --> 00:22:32,521 Speaker 2: Drivers Survive. I live near the circuit and so we've 549 00:22:32,521 --> 00:22:34,440 Speaker 2: been quite a number of times. Yeah, but it was 550 00:22:34,441 --> 00:22:36,321 Speaker 2: actually my wife who would say to me, Hey, when 551 00:22:36,360 --> 00:22:38,561 Speaker 2: you finishing work, this next episode of Drive Survives out 552 00:22:38,561 --> 00:22:41,401 Speaker 2: and watch what's happened to you. And so that's how 553 00:22:41,600 --> 00:22:43,961 Speaker 2: I had some knowledge of F one and there working 554 00:22:44,001 --> 00:22:45,840 Speaker 2: is of F one. But when I stepped into the role, 555 00:22:45,880 --> 00:22:47,281 Speaker 2: one of the things I'm really clear about through my 556 00:22:47,321 --> 00:22:49,681 Speaker 2: interview process and when I first spoke to my team 557 00:22:49,761 --> 00:22:51,761 Speaker 2: is I don't know much about motorsport. I don't know 558 00:22:51,801 --> 00:22:53,600 Speaker 2: much about F one. I know a little bit about 559 00:22:53,600 --> 00:22:56,241 Speaker 2: how sport works and how you create product and connected 560 00:22:56,281 --> 00:22:59,160 Speaker 2: with a fan base and commercialize it. I've done that 561 00:22:59,160 --> 00:23:01,241 Speaker 2: for a long time, but I'm going to need to 562 00:23:01,281 --> 00:23:03,721 Speaker 2: rely on you for your motorsport expertise. And having been 563 00:23:03,761 --> 00:23:06,241 Speaker 2: in the AFIL industry for twenty five years, you don't 564 00:23:06,281 --> 00:23:08,321 Speaker 2: know the answer to everything, but you know how to 565 00:23:08,321 --> 00:23:10,400 Speaker 2: get the answer. It's like everything's one or two phone 566 00:23:10,400 --> 00:23:12,201 Speaker 2: calls away, like I know who to call to work 567 00:23:12,241 --> 00:23:15,720 Speaker 2: out that thing. I remember early days leaving work thinking 568 00:23:16,160 --> 00:23:17,920 Speaker 2: I don't know the answer to this question and I 569 00:23:17,921 --> 00:23:20,001 Speaker 2: don't know to call. You feel pretty vulnerable at times, 570 00:23:20,001 --> 00:23:23,001 Speaker 2: and so I had a completely different mindset stepping into 571 00:23:23,201 --> 00:23:25,240 Speaker 2: this role that I had. I didn't give enough respect 572 00:23:25,241 --> 00:23:26,840 Speaker 2: to the industry to come up with the speed with 573 00:23:26,961 --> 00:23:29,920 Speaker 2: how the industry works. A bit of the history was 574 00:23:29,921 --> 00:23:31,840 Speaker 2: really important. I felt like to respect the history of 575 00:23:31,840 --> 00:23:34,681 Speaker 2: the organization and the sport. So I've done a lot 576 00:23:34,681 --> 00:23:37,041 Speaker 2: of reading, a little bit of travel to other events 577 00:23:37,281 --> 00:23:39,600 Speaker 2: to try and understand F one, and we do the 578 00:23:39,640 --> 00:23:42,160 Speaker 2: Moto GP down of Philip Ailin It's been a lot 579 00:23:42,160 --> 00:23:44,840 Speaker 2: of time with people. We're very fortunate we have Mark 580 00:23:44,840 --> 00:23:47,201 Speaker 2: Webber as the past F one driver on our board, 581 00:23:47,241 --> 00:23:49,561 Speaker 2: and we have Doing as a five time world champion 582 00:23:49,600 --> 00:23:52,001 Speaker 2: Moto GP writer on our board, and I've been incredible. 583 00:23:52,080 --> 00:23:53,880 Speaker 2: I'm sure some of the times when I ask questions 584 00:23:53,921 --> 00:23:56,080 Speaker 2: are like, that is ridiculous question, but they humor me. 585 00:23:56,400 --> 00:23:59,801 Speaker 2: And so I've had a coming up eighteen months now, right, 586 00:23:59,921 --> 00:24:04,041 Speaker 2: eighteen months of just absorbing information. The first six months 587 00:24:04,241 --> 00:24:07,240 Speaker 2: I really just say back ask questions. I made a 588 00:24:07,241 --> 00:24:08,960 Speaker 2: commitment to the board that it wouldn't change too much 589 00:24:09,001 --> 00:24:10,761 Speaker 2: in the first six months. I would just sort of 590 00:24:11,001 --> 00:24:13,121 Speaker 2: make sure I knew enough before I did anything. I'm 591 00:24:13,160 --> 00:24:16,001 Speaker 2: going to my second F one in forty days time. 592 00:24:16,241 --> 00:24:17,441 Speaker 2: I feel like I've got a bit of a sense 593 00:24:17,521 --> 00:24:19,681 Speaker 2: now of how it works, and if it doesn't work, 594 00:24:19,681 --> 00:24:21,561 Speaker 2: this one's on me. So I've been there long enough 595 00:24:21,561 --> 00:24:23,641 Speaker 2: and I feel like I can start to make a difference. 596 00:24:24,041 --> 00:24:26,760 Speaker 1: Yeah, amazing. And I suppose like obviously that level of 597 00:24:26,880 --> 00:24:29,561 Speaker 1: honesty and vulnerability to say, hey, I'm not an expert 598 00:24:29,561 --> 00:24:31,361 Speaker 1: in this field. What kind of reception did you get 599 00:24:31,360 --> 00:24:33,041 Speaker 1: from that being so honest about that? 600 00:24:33,201 --> 00:24:36,640 Speaker 2: Yeah, a bit of surprise, I think because historically leaders 601 00:24:36,640 --> 00:24:38,041 Speaker 2: of the Grand Prix come from some a bit or 602 00:24:38,041 --> 00:24:40,440 Speaker 2: a motors background and that had been suitable and done 603 00:24:40,481 --> 00:24:42,840 Speaker 2: an incredible job. The past had done a wonderful job. 604 00:24:43,001 --> 00:24:45,121 Speaker 2: I'd inherit an event that was doing really well, really 605 00:24:45,120 --> 00:24:47,721 Speaker 2: well run. But the opportunity was to take learning from 606 00:24:47,761 --> 00:24:49,840 Speaker 2: other sports, I think, other events that working how we 607 00:24:49,880 --> 00:24:52,001 Speaker 2: grow and so I think for some of them it's 608 00:24:52,001 --> 00:24:53,640 Speaker 2: a good question for them, probably, but for some of 609 00:24:53,681 --> 00:24:56,160 Speaker 2: them it was quite refreshing to say someone's coming in 610 00:24:56,321 --> 00:24:58,200 Speaker 2: not to tell me how to do my job, but 611 00:24:58,521 --> 00:25:00,841 Speaker 2: how to focus on the role I have and how 612 00:25:00,840 --> 00:25:02,521 Speaker 2: we create a bit of a longer term vision here 613 00:25:02,681 --> 00:25:05,440 Speaker 2: and the right environment for people. And so that's been 614 00:25:05,481 --> 00:25:06,921 Speaker 2: an adjustment for them. 615 00:25:07,241 --> 00:25:09,321 Speaker 1: But I think that's very very true, is that. I mean, 616 00:25:09,360 --> 00:25:11,281 Speaker 1: we all think the safety in someone who's known the 617 00:25:11,321 --> 00:25:13,721 Speaker 1: industry for years, but the same token, then there is 618 00:25:13,761 --> 00:25:16,600 Speaker 1: an element of, yeah, not letting people do their jobs's 619 00:25:16,681 --> 00:25:18,720 Speaker 1: interfering too much, whereas that's not what you're here to do. 620 00:25:18,840 --> 00:25:20,760 Speaker 1: You're just here to lead them in the best way possible. 621 00:25:20,880 --> 00:25:23,321 Speaker 2: So there's no risk of me being a micromanager right now. 622 00:25:23,321 --> 00:25:24,160 Speaker 1: No, it doesn't sound like it. 623 00:25:24,201 --> 00:25:26,360 Speaker 2: Name can't because I don't know the details, and so 624 00:25:26,600 --> 00:25:29,000 Speaker 2: I think they're enjoying the freedom of that. But it's 625 00:25:29,041 --> 00:25:31,401 Speaker 2: also an obligation for me to understand enough about their 626 00:25:31,481 --> 00:25:34,441 Speaker 2: roles in the industry that I can support them, challenge them, 627 00:25:34,561 --> 00:25:35,600 Speaker 2: and provide a bit of direction. 628 00:25:35,961 --> 00:25:37,481 Speaker 1: Have you sat in the car yet? 629 00:25:37,600 --> 00:25:38,961 Speaker 2: I haven't sat in the F one car, And in fact, 630 00:25:39,001 --> 00:25:40,521 Speaker 2: I'm probably a bit tall to sit in the F 631 00:25:40,561 --> 00:25:43,361 Speaker 2: one cars. I wouldn't go out there. Generally that mark 632 00:25:43,360 --> 00:25:46,080 Speaker 2: web is probably my light. But yeah, they're pretty tight 633 00:25:46,201 --> 00:25:49,201 Speaker 2: in those cars. I've been in a supercar, certainly tested 634 00:25:49,281 --> 00:25:49,880 Speaker 2: my courage. 635 00:25:49,961 --> 00:25:52,161 Speaker 1: Now. I think it's widely known that culture is driven 636 00:25:52,160 --> 00:25:54,521 Speaker 1: from the top, and you know, you've held many top 637 00:25:54,561 --> 00:25:57,240 Speaker 1: positions that would have directly impacted the culture. Do you 638 00:25:57,281 --> 00:25:59,640 Speaker 1: have like a you know, an approach to this, Like, 639 00:25:59,721 --> 00:26:01,880 Speaker 1: you know, is it kind of very organic? Just you 640 00:26:01,921 --> 00:26:04,361 Speaker 1: know Travis's character, I mean, you are a character. You've 641 00:26:04,360 --> 00:26:07,880 Speaker 1: got some very strong positive leadership qualities. I can imagine 642 00:26:07,961 --> 00:26:11,361 Speaker 1: naturally it would probably create a very trust built culture. 643 00:26:11,681 --> 00:26:13,521 Speaker 1: But do you have particular strategies that you like to 644 00:26:13,561 --> 00:26:15,640 Speaker 1: go into organizations and put in place, Like are you 645 00:26:15,640 --> 00:26:17,960 Speaker 1: sort of like I need this to happen. These rituals 646 00:26:17,961 --> 00:26:19,720 Speaker 1: are things that I just always do wherever I go. 647 00:26:20,041 --> 00:26:22,520 Speaker 2: Yeah, I think so. And whether I've articulated them that 648 00:26:22,561 --> 00:26:24,761 Speaker 2: way or a document or don't know, But I would 649 00:26:24,840 --> 00:26:27,600 Speaker 2: say firstly that you have an enormous responsibility as a 650 00:26:27,681 --> 00:26:30,840 Speaker 2: leader to role model what you want. And so there's 651 00:26:30,840 --> 00:26:32,600 Speaker 2: that sort of saying. A friend of mine who was 652 00:26:32,600 --> 00:26:34,160 Speaker 2: a bit of a mentor of mine says that what 653 00:26:34,241 --> 00:26:36,561 Speaker 2: walks in the leader's runs and the teams, and so 654 00:26:36,640 --> 00:26:38,801 Speaker 2: that notion. No matter whether you you like or know, 655 00:26:39,041 --> 00:26:41,360 Speaker 2: people watching what you do, and they may believe what 656 00:26:41,521 --> 00:26:43,400 Speaker 2: you say, but they'll always believe what you do. And 657 00:26:43,441 --> 00:26:45,880 Speaker 2: so I'm a big believer that of sort of leading 658 00:26:45,880 --> 00:26:48,640 Speaker 2: through standard setting what standard do you expect? And so 659 00:26:48,640 --> 00:26:50,480 Speaker 2: the only want to do that is through communication. So 660 00:26:50,521 --> 00:26:52,321 Speaker 2: I like, you know, my management team meetings to have 661 00:26:52,321 --> 00:26:55,120 Speaker 2: conversations about how we're going, how are we leading, how 662 00:26:55,160 --> 00:26:56,880 Speaker 2: you think we're going in terms of our values, and 663 00:26:56,880 --> 00:26:58,600 Speaker 2: which ones we're doing really well at, which ones you 664 00:26:58,600 --> 00:27:00,120 Speaker 2: think we can get better at, and so just making 665 00:27:00,160 --> 00:27:03,240 Speaker 2: sure this room on the agenda for those conversations. I 666 00:27:03,321 --> 00:27:06,121 Speaker 2: believe in sometimes you got to make conversations about where 667 00:27:06,120 --> 00:27:08,001 Speaker 2: you want to go and which people are sort of 668 00:27:08,041 --> 00:27:10,480 Speaker 2: on board with that, around your value setting. If you 669 00:27:10,481 --> 00:27:13,761 Speaker 2: make exceptions of those things, then people will really doubt 670 00:27:14,241 --> 00:27:17,640 Speaker 2: whether it's authentic and whether it's really what the organization 671 00:27:17,721 --> 00:27:20,521 Speaker 2: stands for. And so it's about standard setting, it's about 672 00:27:20,640 --> 00:27:22,960 Speaker 2: being consistent. You can't pick and choose. I think is 673 00:27:23,001 --> 00:27:25,480 Speaker 2: really important. But I think the most important thing for me, 674 00:27:25,880 --> 00:27:27,680 Speaker 2: it's something I'm very proud of what I left the 675 00:27:27,721 --> 00:27:30,241 Speaker 2: AFL and I'm certainly seeing it here is the ability 676 00:27:30,241 --> 00:27:33,521 Speaker 2: to crate, invite where people can be themselves. This notion 677 00:27:33,561 --> 00:27:35,520 Speaker 2: of creating a culture that works for me is not 678 00:27:35,561 --> 00:27:37,600 Speaker 2: really what it's about. We have a culture here, we 679 00:27:37,600 --> 00:27:39,920 Speaker 2: had before I started. So it was really coming in 680 00:27:39,961 --> 00:27:41,801 Speaker 2: and trying to understand what really works well for you? 681 00:27:42,160 --> 00:27:45,200 Speaker 2: What is about this organization that you really love? You 682 00:27:45,241 --> 00:27:47,720 Speaker 2: would like me to keep pushing along emphasizing, and what 683 00:27:47,801 --> 00:27:49,801 Speaker 2: is that that you don't like? And how can I 684 00:27:49,801 --> 00:27:51,681 Speaker 2: as a leader help with that? Rather than here, I am, 685 00:27:51,761 --> 00:27:53,880 Speaker 2: this is my value set, this is the culture you 686 00:27:53,921 --> 00:27:55,640 Speaker 2: need to have. It was a lot more trying to 687 00:27:55,761 --> 00:27:58,681 Speaker 2: extract and understand as a leader, how can I give 688 00:27:58,721 --> 00:28:01,360 Speaker 2: my people the best environment that I can, so they 689 00:28:01,360 --> 00:28:03,920 Speaker 2: can bring all of themselves to work and collectively we 690 00:28:03,921 --> 00:28:05,761 Speaker 2: can do something pretty special. I don't know if to 691 00:28:05,801 --> 00:28:06,601 Speaker 2: ask your question, but. 692 00:28:07,561 --> 00:28:09,680 Speaker 1: It's beautiful and I think it's such a thing because 693 00:28:09,921 --> 00:28:12,281 Speaker 1: in order to let people be themselves right, they have 694 00:28:12,321 --> 00:28:14,360 Speaker 1: to feel comfortable. And like I've done a lot of 695 00:28:14,360 --> 00:28:17,281 Speaker 1: these kind of interviews and there are some where I'm 696 00:28:17,321 --> 00:28:19,640 Speaker 1: not as comfortable as I am, Like right now, I 697 00:28:19,681 --> 00:28:22,161 Speaker 1: feel completely comfortable. I'd probably go waffling down a trail 698 00:28:22,241 --> 00:28:24,360 Speaker 1: with you because you make me feel that way, and 699 00:28:24,400 --> 00:28:26,961 Speaker 1: it's interesting. Then what is it? It's non judgment, it's 700 00:28:27,281 --> 00:28:29,640 Speaker 1: you know, I mean, there's vulnerability and openness and communication. 701 00:28:29,761 --> 00:28:31,321 Speaker 1: So I think if you're modeling that at the top, 702 00:28:31,360 --> 00:28:33,761 Speaker 1: it's no doubt that the culture will kind of form 703 00:28:33,761 --> 00:28:36,041 Speaker 1: itself from that. How do you then ensure that the 704 00:28:36,080 --> 00:28:39,281 Speaker 1: people that work for you are equally as passionate or 705 00:28:39,321 --> 00:28:41,481 Speaker 1: share these same beliefs as you like? How't even sure 706 00:28:41,481 --> 00:28:42,041 Speaker 1: that happens? 707 00:28:42,601 --> 00:28:44,641 Speaker 2: That's the trick, isn't that? It is in a couple 708 00:28:44,681 --> 00:28:47,720 Speaker 2: of ways. One is articulating really clearly what that looks like, 709 00:28:48,601 --> 00:28:50,601 Speaker 2: so that the expectations are clear that no one can 710 00:28:50,641 --> 00:28:52,321 Speaker 2: say how I didn't realize that you wanted us to 711 00:28:52,361 --> 00:28:54,720 Speaker 2: do that or lead that way, or that was important 712 00:28:54,761 --> 00:28:57,881 Speaker 2: for the organization. So having those conversations, we had lots 713 00:28:57,921 --> 00:28:59,481 Speaker 2: of them. We've had lots of them in my first 714 00:28:59,481 --> 00:29:02,161 Speaker 2: eighteen months, just to explore what it looks like. Because 715 00:29:02,161 --> 00:29:05,761 Speaker 2: I think the transformation comes in conversation, So serving those 716 00:29:05,801 --> 00:29:08,960 Speaker 2: conversations and not always easy conversations, but if you do 717 00:29:08,961 --> 00:29:11,280 Speaker 2: them regularly, they get normalized. And so that has been 718 00:29:11,321 --> 00:29:13,561 Speaker 2: part of it, a bit of feedback. And then what 719 00:29:13,641 --> 00:29:15,921 Speaker 2: I do, as an example, is every three or four 720 00:29:15,961 --> 00:29:18,960 Speaker 2: weeks in my diary is an hour with six to 721 00:29:19,041 --> 00:29:21,921 Speaker 2: eight staff randomly selected, or I have a coffee with 722 00:29:22,001 --> 00:29:25,041 Speaker 2: six to eight stuff okay. And it's a way just 723 00:29:25,081 --> 00:29:27,681 Speaker 2: to keep my team accountable but the organization and to 724 00:29:27,681 --> 00:29:29,960 Speaker 2: make sure I stay close to what's happening. As a CEO, 725 00:29:30,121 --> 00:29:33,521 Speaker 2: sometimes you can become very removed actually what's going on 726 00:29:33,561 --> 00:29:36,561 Speaker 2: in the organization. There's set questions. I asked, you know, 727 00:29:37,001 --> 00:29:39,761 Speaker 2: what's changing, what's changing for the better, What do we 728 00:29:39,801 --> 00:29:41,480 Speaker 2: need to focus more on? If you or me, what 729 00:29:41,481 --> 00:29:43,480 Speaker 2: would you be doing? And it just ends up like this, 730 00:29:43,561 --> 00:29:45,841 Speaker 2: It ends up being a conversation. But I get really 731 00:29:45,921 --> 00:29:49,641 Speaker 2: valuable feedback because my team sees things, my direct reports 732 00:29:49,681 --> 00:29:51,801 Speaker 2: these things in a certain way, and sometimes the staff 733 00:29:51,801 --> 00:29:54,561 Speaker 2: don't see that way. And it's like gives the ability 734 00:29:54,601 --> 00:29:56,521 Speaker 2: to go back in a very constructive way and say, hey, 735 00:29:56,641 --> 00:29:58,361 Speaker 2: I know we think we're off heading in this direction, 736 00:29:58,921 --> 00:30:02,041 Speaker 2: but my coffee catch ups telling me that we're missing 737 00:30:02,041 --> 00:30:04,881 Speaker 2: something over here. It's very non personal. It's sort of 738 00:30:04,921 --> 00:30:06,361 Speaker 2: like it's a bit of a barometer for me, and 739 00:30:06,441 --> 00:30:08,361 Speaker 2: I find that really valuable. It's the best hour of 740 00:30:08,441 --> 00:30:10,761 Speaker 2: sort of my month. It's their twelve months a year. 741 00:30:11,001 --> 00:30:13,921 Speaker 2: It's the staff. I sort of building trust in the 742 00:30:13,961 --> 00:30:16,161 Speaker 2: process that hate things are happening out of this, so 743 00:30:16,201 --> 00:30:18,081 Speaker 2: I can see that things are changing when I offer 744 00:30:18,121 --> 00:30:20,321 Speaker 2: my opinion. It's a long way to answering a question, 745 00:30:20,361 --> 00:30:21,960 Speaker 2: which is I'm going to work really closely with my 746 00:30:22,001 --> 00:30:25,480 Speaker 2: direct reports to understand how they're leading. And that's a 747 00:30:25,521 --> 00:30:27,961 Speaker 2: one to one thing. That's not a group conversation because 748 00:30:28,001 --> 00:30:30,240 Speaker 2: they all lead differently. Their teams have different needs from 749 00:30:30,281 --> 00:30:33,721 Speaker 2: their leaders, but also then from beneath. It's just making 750 00:30:33,761 --> 00:30:35,480 Speaker 2: sure that what I'm hearing and what they're telling me 751 00:30:35,881 --> 00:30:37,161 Speaker 2: is validated. 752 00:30:36,601 --> 00:30:38,841 Speaker 1: In that Kudos to utro It says brilliant, because people 753 00:30:38,881 --> 00:30:41,001 Speaker 1: manage up very well, right, And we've seen this time 754 00:30:41,041 --> 00:30:43,240 Speaker 1: and time again where you know, they'll tell you what 755 00:30:43,281 --> 00:30:45,401 Speaker 1: you want to hear, but they're not reflecting you down below, 756 00:30:45,401 --> 00:30:47,321 Speaker 1: and it does actually cause us massive block So I 757 00:30:47,361 --> 00:30:49,801 Speaker 1: think that's a beautiful loop and it keeps everyone accountable. 758 00:30:49,801 --> 00:30:52,321 Speaker 1: So I love that. So then what if and I'm 759 00:30:52,361 --> 00:30:54,601 Speaker 1: just asking this more hypothetically back you said about the 760 00:30:54,641 --> 00:30:56,281 Speaker 1: fact that empathy is a big thing for you and 761 00:30:56,321 --> 00:30:58,681 Speaker 1: you keep giving people chances and that, So how do 762 00:30:58,721 --> 00:31:01,561 Speaker 1: you deal with having those conflict difficult conversations? You might 763 00:31:01,601 --> 00:31:03,440 Speaker 1: have to let someone go, you know what I mean, 764 00:31:03,481 --> 00:31:05,561 Speaker 1: they haven't performed. Is that something you're still struggle with 765 00:31:05,721 --> 00:31:06,881 Speaker 1: or I. 766 00:31:06,761 --> 00:31:08,881 Speaker 2: Don't enjoy it? And I would say, if you do, 767 00:31:09,241 --> 00:31:10,401 Speaker 2: you probably a bit strange. 768 00:31:10,641 --> 00:31:12,161 Speaker 1: I agree, you up being the wrong role. 769 00:31:12,201 --> 00:31:14,161 Speaker 2: I don't like it. Often tell them when I have 770 00:31:14,201 --> 00:31:16,961 Speaker 2: the conversation, I don't enjoy these conversations that it would 771 00:31:16,961 --> 00:31:18,921 Speaker 2: be difficult for you. It's also difficult for me, and 772 00:31:19,041 --> 00:31:21,081 Speaker 2: just been honest about that. I think if you're honest, 773 00:31:21,521 --> 00:31:23,841 Speaker 2: I think if they can tell that you're also finding 774 00:31:23,881 --> 00:31:26,641 Speaker 2: the conversation difficult, I need to go into those conversations 775 00:31:26,721 --> 00:31:30,801 Speaker 2: knowing that I've given them every chance. Yeah, and they'veset expectations. 776 00:31:31,121 --> 00:31:33,240 Speaker 2: What is unfair is if they say, I didn't know 777 00:31:33,281 --> 00:31:35,200 Speaker 2: that's what you wanted from me. If you had have 778 00:31:35,201 --> 00:31:37,001 Speaker 2: told me that, I would have done something different. So 779 00:31:37,041 --> 00:31:39,200 Speaker 2: that to answer your question, I if I had to 780 00:31:39,201 --> 00:31:41,281 Speaker 2: have a few of them over the years. 781 00:31:41,041 --> 00:31:43,801 Speaker 1: It's more that obviously you're willing to right, it's willing 782 00:31:43,841 --> 00:31:45,841 Speaker 1: to have those difficult conversations when you have to, when 783 00:31:45,881 --> 00:31:48,960 Speaker 1: someone's not representing the values of the organization or you know, 784 00:31:49,081 --> 00:31:49,601 Speaker 1: staying alone. 785 00:31:49,681 --> 00:31:52,521 Speaker 2: Yeah. The thing for me is I find that they're 786 00:31:52,561 --> 00:31:55,401 Speaker 2: easier if you're having them along the way. Yeah, Rather 787 00:31:55,441 --> 00:31:58,641 Speaker 2: this big surprise conversation, I'm offering them conversations with someone 788 00:31:58,681 --> 00:32:01,081 Speaker 2: to say, hey, I just observed the conversation or hoy 789 00:32:01,161 --> 00:32:02,801 Speaker 2: in that meeting. Do you think we could have done 790 00:32:02,801 --> 00:32:05,641 Speaker 2: that differently? Was your observation of it? It tends to 791 00:32:05,681 --> 00:32:07,641 Speaker 2: be hopefully, if you're doing your job well enough that 792 00:32:08,201 --> 00:32:10,841 Speaker 2: by the time the difficult conversation comes, they know why 793 00:32:10,921 --> 00:32:12,521 Speaker 2: you want to catch up with them. They're like, yep, 794 00:32:12,561 --> 00:32:14,200 Speaker 2: I get it. We've talked about this a lot. I 795 00:32:14,281 --> 00:32:16,481 Speaker 2: might not agree with the decision but I see where 796 00:32:16,481 --> 00:32:18,401 Speaker 2: you're coming from because we've talked about it before. Rather 797 00:32:18,441 --> 00:32:21,161 Speaker 2: than this big moment of hey, I've been watching you 798 00:32:21,201 --> 00:32:23,200 Speaker 2: for twelve months and yet I don't have things and 799 00:32:23,241 --> 00:32:25,281 Speaker 2: now you're gone. That wouldn't sit well with me either. 800 00:32:25,481 --> 00:32:27,561 Speaker 1: No, absolutely, I think it might be time for me 801 00:32:27,601 --> 00:32:29,801 Speaker 1: to pose a difficult question for you. So I heard 802 00:32:29,801 --> 00:32:32,280 Speaker 1: this question posed by a Harvard psychologist the other day, 803 00:32:32,321 --> 00:32:36,121 Speaker 1: and I'd love to ask you this, Travis, Why should 804 00:32:36,161 --> 00:32:37,481 Speaker 1: anyone be led by you? 805 00:32:37,921 --> 00:32:39,761 Speaker 2: The first thing I'd say is that being a leader 806 00:32:40,001 --> 00:32:42,841 Speaker 2: is an enormous privilege and it comes with enormous responsibility. 807 00:32:42,921 --> 00:32:45,200 Speaker 2: The same professor will team that leadership doesn't come with 808 00:32:45,241 --> 00:32:47,361 Speaker 2: a title. People can choose to be led by you 809 00:32:47,481 --> 00:32:49,121 Speaker 2: or not. It could be their boss, it doesn't mean 810 00:32:49,121 --> 00:32:51,161 Speaker 2: you're their leader. And I think part of it is 811 00:32:51,401 --> 00:32:54,361 Speaker 2: if I start with me understanding the responsibility that comes 812 00:32:54,361 --> 00:32:56,760 Speaker 2: with being a leader. You are looking after people's careers, 813 00:32:56,761 --> 00:32:59,401 Speaker 2: looking after people's livelihoods. People when they come in through 814 00:32:59,401 --> 00:33:02,161 Speaker 2: the door impacted being what's going on in their personal lives, 815 00:33:02,161 --> 00:33:04,601 Speaker 2: and so I feel like I have that responsibility to 816 00:33:04,601 --> 00:33:07,641 Speaker 2: make sure that I am caring environment for them, but 817 00:33:07,681 --> 00:33:10,321 Speaker 2: also providing them enough challenge that they develop and so forth. 818 00:33:10,321 --> 00:33:12,641 Speaker 2: And so why should someone be led by me? Hopefully 819 00:33:12,641 --> 00:33:15,441 Speaker 2: because they have someone who cares about them as an individual, 820 00:33:15,761 --> 00:33:18,601 Speaker 2: have someone who takes an interest in their career. Sometimes 821 00:33:18,681 --> 00:33:20,760 Speaker 2: that is or often that is not within the organization. 822 00:33:21,001 --> 00:33:23,361 Speaker 2: Often you're encouraging people to think about roles outside the 823 00:33:23,481 --> 00:33:25,520 Speaker 2: organization because it's best for them. It may not be 824 00:33:25,521 --> 00:33:28,641 Speaker 2: best for the organization right now. Someone who While I'm 825 00:33:28,681 --> 00:33:31,881 Speaker 2: strong on accountability, hopefully I'm equally strong on support. And 826 00:33:31,921 --> 00:33:33,601 Speaker 2: I like to push the boundaries of it. I like 827 00:33:33,641 --> 00:33:36,321 Speaker 2: to change things. I like to innovate, I like to 828 00:33:36,361 --> 00:33:39,801 Speaker 2: test people. And I get enormous satisfaction when somebody you've 829 00:33:39,841 --> 00:33:42,441 Speaker 2: worked with before goes off and gets an amazing role 830 00:33:42,761 --> 00:33:44,001 Speaker 2: and you think you might have just played a really 831 00:33:44,041 --> 00:33:46,641 Speaker 2: small part in helping get them to that spot. And 832 00:33:46,721 --> 00:33:49,081 Speaker 2: if I ask others about what they think about all that, 833 00:33:49,601 --> 00:33:51,601 Speaker 2: but it's something I think a lot about. It's something 834 00:33:51,641 --> 00:33:53,361 Speaker 2: I think a lot about as my role as a leader, 835 00:33:53,641 --> 00:33:56,441 Speaker 2: that it's not just a right, it's a privilege, and 836 00:33:56,481 --> 00:33:58,681 Speaker 2: that I need to turn up every day one thing 837 00:33:58,681 --> 00:34:01,081 Speaker 2: I do. I'm very intentional about how I show up, 838 00:34:01,201 --> 00:34:03,081 Speaker 2: and so I will think on the way into work, 839 00:34:03,161 --> 00:34:04,721 Speaker 2: what do my team need from me today? How do 840 00:34:04,801 --> 00:34:06,601 Speaker 2: I need to show up? What's happening at the moment 841 00:34:06,641 --> 00:34:09,281 Speaker 2: that might be important for them, that might influence how 842 00:34:09,321 --> 00:34:11,281 Speaker 2: I show up. And I think that's important because that's 843 00:34:11,281 --> 00:34:13,001 Speaker 2: the decision you get to make as a leader, is 844 00:34:13,321 --> 00:34:15,241 Speaker 2: they will take cues from how I show up, and 845 00:34:15,281 --> 00:34:17,961 Speaker 2: so what's happening in sort of broader enviru it's pretty important. 846 00:34:18,041 --> 00:34:20,041 Speaker 1: Well, my last two Christians for you are I want 847 00:34:20,041 --> 00:34:22,321 Speaker 1: to know because it's just so much in your life, 848 00:34:22,321 --> 00:34:24,281 Speaker 1: so much in your mind. You're looking after everybody else. 849 00:34:24,601 --> 00:34:26,681 Speaker 1: What keeps Travis up at night? Or does Travis sleep 850 00:34:26,761 --> 00:34:27,361 Speaker 1: quite well? Oh? 851 00:34:27,361 --> 00:34:28,881 Speaker 2: Don't sleep so well? All sleep better? 852 00:34:29,201 --> 00:34:30,641 Speaker 1: Is your mind thinking? Is it what it is? Or 853 00:34:30,641 --> 00:34:31,841 Speaker 1: are you one of those thing it is? 854 00:34:32,001 --> 00:34:33,761 Speaker 2: Yeah, yeah, I'm up. It's not unusual for me to 855 00:34:33,761 --> 00:34:35,361 Speaker 2: get up at the middle of night and write some stuff 856 00:34:35,361 --> 00:34:37,361 Speaker 2: down or think through things. So I'm not the role 857 00:34:37,401 --> 00:34:39,281 Speaker 2: model for this stuff. I can see the way you'll 858 00:34:39,281 --> 00:34:39,561 Speaker 2: get me. 859 00:34:41,001 --> 00:34:43,761 Speaker 1: I don't sleep at all, Like my brain goes crazy 860 00:34:43,761 --> 00:34:46,241 Speaker 1: if it was wondering with someone that gives so much 861 00:34:46,281 --> 00:34:48,641 Speaker 1: to others and there's so much considerations, like I was 862 00:34:48,681 --> 00:34:51,521 Speaker 1: just interested, because often sleep is the time where you know, 863 00:34:51,601 --> 00:34:53,281 Speaker 1: we can't wind it down and we're still thinking so 864 00:34:53,361 --> 00:34:54,201 Speaker 1: much about other people. 865 00:34:54,361 --> 00:34:57,440 Speaker 2: Yeah, that's so for me. My wine downtime is exercise. Okay, 866 00:34:57,481 --> 00:34:59,641 Speaker 2: I really liked exercise, and so if I go cycle 867 00:34:59,681 --> 00:35:01,361 Speaker 2: a bit now, and so if I'm out with mate Psyche, 868 00:35:01,481 --> 00:35:03,841 Speaker 2: I'm not thinking about work stuff. I am actually engaging 869 00:35:03,841 --> 00:35:05,321 Speaker 2: with them and a bit of fun in the band, yeah, 870 00:35:05,321 --> 00:35:07,201 Speaker 2: what I enjoy. So sleep is not that for me. 871 00:35:07,481 --> 00:35:09,921 Speaker 2: I'll often be thinking about things, and so I can 872 00:35:10,001 --> 00:35:11,201 Speaker 2: sort of go to bed with a head full of 873 00:35:11,281 --> 00:35:12,841 Speaker 2: work and wake up with her for work. And so 874 00:35:13,441 --> 00:35:15,601 Speaker 2: that's on why I sort of to do itet better 875 00:35:15,641 --> 00:35:17,761 Speaker 2: at There's lots of things that keep me out at night. 876 00:35:17,841 --> 00:35:19,521 Speaker 2: It's probably what motivates me, to be honest, I'm not 877 00:35:19,521 --> 00:35:21,881 Speaker 2: one that sort of relaxes too much in a sense 878 00:35:21,921 --> 00:35:23,841 Speaker 2: of personally or professionally. I always like the things I 879 00:35:23,841 --> 00:35:25,440 Speaker 2: want to do differently or better, or things I haven't 880 00:35:25,481 --> 00:35:27,961 Speaker 2: done yet, and that's probably just make yeah fair enough. 881 00:35:28,081 --> 00:35:30,440 Speaker 1: And my last question for you is, let's cast your 882 00:35:30,441 --> 00:35:33,961 Speaker 1: mind back to how old, shall we say, eighteen year 883 00:35:34,001 --> 00:35:36,761 Speaker 1: old Travis, what's the best advice you'd give. 884 00:35:36,681 --> 00:35:39,281 Speaker 2: Him from what you know now, I think the first 885 00:35:39,281 --> 00:35:42,281 Speaker 2: one is just to take opportunities they come. My career 886 00:35:42,601 --> 00:35:44,601 Speaker 2: hasn't been a straight line. I'm a big believer in 887 00:35:44,641 --> 00:35:46,401 Speaker 2: sort of building the base, and so I've got to 888 00:35:46,401 --> 00:35:49,440 Speaker 2: dis role with a whole lot of different experiences which 889 00:35:49,441 --> 00:35:51,641 Speaker 2: hopefully help my sort of toolkit that I've got today. 890 00:35:51,801 --> 00:35:53,961 Speaker 2: And so I'm a big believer that an opportunity might 891 00:35:54,001 --> 00:35:55,641 Speaker 2: not be obvious, but take it if it comes. I 892 00:35:55,641 --> 00:35:57,441 Speaker 2: remember when I was at university. I was two and 893 00:35:57,481 --> 00:35:59,201 Speaker 2: a half years in. The guy I was living with, 894 00:35:59,201 --> 00:36:01,921 Speaker 2: a very smart guy going to be very successful, came 895 00:36:01,921 --> 00:36:03,681 Speaker 2: to me and said, one of the bigg accounting firms 896 00:36:03,721 --> 00:36:06,321 Speaker 2: in Melbourne is offered me a job finished six months early. 897 00:36:06,521 --> 00:36:08,361 Speaker 2: And it was really hard to get into accounting firms 898 00:36:08,361 --> 00:36:11,761 Speaker 2: back then in the chartered world. That's this incredible world done. 899 00:36:11,881 --> 00:36:13,001 Speaker 2: So I'm not going to take it. I'm going to 900 00:36:13,001 --> 00:36:16,161 Speaker 2: finish my Uni right, And so went to bed, got 901 00:36:16,161 --> 00:36:18,001 Speaker 2: out the next morning and I said to him, that 902 00:36:18,041 --> 00:36:20,001 Speaker 2: doesn't make sense to me. You're going to do that? 903 00:36:20,241 --> 00:36:22,361 Speaker 2: Can I speak to that person and see if I'll 904 00:36:22,361 --> 00:36:24,281 Speaker 2: give me the job? Right? And he's like, oh, I know, 905 00:36:24,361 --> 00:36:25,921 Speaker 2: Like that's a friend of the family and the guy's 906 00:36:25,921 --> 00:36:27,441 Speaker 2: a partner, and I said, just let me have a 907 00:36:27,521 --> 00:36:29,001 Speaker 2: chat to it. And that's how I got my first job. 908 00:36:29,121 --> 00:36:31,001 Speaker 2: I rang up and said, I know you're going to 909 00:36:31,001 --> 00:36:32,801 Speaker 2: give the job to Andy, but he doesn't want it. 910 00:36:32,841 --> 00:36:34,841 Speaker 2: I want it. This guy's like what he said, coming 911 00:36:34,841 --> 00:36:36,361 Speaker 2: to have a meeting with me. I went met with him. 912 00:36:36,521 --> 00:36:38,321 Speaker 2: This is the twenty year old mate. 913 00:36:38,441 --> 00:36:38,881 Speaker 1: Wow. 914 00:36:39,041 --> 00:36:40,441 Speaker 2: And so a bit of bolder said, a bit of 915 00:36:40,481 --> 00:36:42,521 Speaker 2: just there's opportunity everywhere if you look for And so 916 00:36:42,521 --> 00:36:44,201 Speaker 2: that's what I'd say to an eighteen year old is 917 00:36:44,681 --> 00:36:46,440 Speaker 2: keep your eyes open. But I've been minded to watch 918 00:36:46,441 --> 00:36:48,001 Speaker 2: in front of you. It might I'll be obvious the 919 00:36:48,041 --> 00:36:50,681 Speaker 2: next step. But just take things and work out later 920 00:36:50,681 --> 00:36:52,081 Speaker 2: how are you going to do them? And so I've 921 00:36:52,081 --> 00:36:55,481 Speaker 2: had a career of being offered things in addition to 922 00:36:55,521 --> 00:36:57,481 Speaker 2: my role, a new roles like yeah, Bugret, I'm going 923 00:36:57,481 --> 00:36:59,241 Speaker 2: to do that and I'll work out later on holme, 924 00:36:59,241 --> 00:37:01,281 Speaker 2: I actually I can do it. Yeah, And so that 925 00:37:01,321 --> 00:37:03,281 Speaker 2: would be the number one piece of advice for me 926 00:37:03,441 --> 00:37:04,081 Speaker 2: when I was eighteen. 927 00:37:04,201 --> 00:37:07,601 Speaker 1: That's amazing, Travis. It has been an absolute pleasure talking 928 00:37:07,641 --> 00:37:10,281 Speaker 1: to you. I'm so excited for your year and watching 929 00:37:10,281 --> 00:37:12,441 Speaker 1: what happens. So thank you so much for taking the 930 00:37:12,441 --> 00:37:13,480 Speaker 1: time to talk to me. It's been great. 931 00:37:13,481 --> 00:37:14,681 Speaker 2: Thanks. I appreciate you having me all