1 00:00:02,120 --> 00:00:08,960 Speaker 1: It's the Twelve Days of Big Business. Welcome to the 2 00:00:09,039 --> 00:00:12,600 Speaker 1: Twelve Days of Big Business. Every day from now until 3 00:00:12,680 --> 00:00:16,600 Speaker 1: Christmas Eve, I'm dropping a brand new episode and inside 4 00:00:16,680 --> 00:00:19,480 Speaker 1: each one is a secret code word you can use 5 00:00:19,520 --> 00:00:23,360 Speaker 1: to win our massive Big Business Christmas Bundle. We're talking 6 00:00:23,400 --> 00:00:28,160 Speaker 1: prizes from Lush, Sunday Body, the Breakout, Hack Booth, Haircare, 7 00:00:28,480 --> 00:00:32,279 Speaker 1: Russ Energy, Funday Natural Suites, a Live Body, and of 8 00:00:32,320 --> 00:00:35,320 Speaker 1: course Fait the Label. All you need to do is 9 00:00:35,440 --> 00:00:38,880 Speaker 1: listen for today's code word and enter it on our website. 10 00:00:39,000 --> 00:00:41,800 Speaker 1: The more episodes you listen to, the more code words 11 00:00:41,840 --> 00:00:44,440 Speaker 1: you collect, and the more chances you have to win. 12 00:00:44,880 --> 00:00:47,879 Speaker 1: Head to the Nova Win page online to enter, or 13 00:00:47,920 --> 00:00:50,440 Speaker 1: click the link in the show notes. Let's get into 14 00:00:50,479 --> 00:00:54,160 Speaker 1: today's episode and listen out for the code word. Well, well, well, 15 00:00:54,800 --> 00:00:58,160 Speaker 1: I am very excited to be coming to you with 16 00:00:58,560 --> 00:01:03,200 Speaker 1: my first episode in our Twelve Days of Big Business. 17 00:01:03,600 --> 00:01:07,760 Speaker 1: Xander has got me working around the clock with these 18 00:01:07,800 --> 00:01:13,240 Speaker 1: twelve episodes, but I'm so excited and to kick things 19 00:01:13,280 --> 00:01:16,800 Speaker 1: off for this first episode, I'm going to answer a 20 00:01:17,080 --> 00:01:21,600 Speaker 1: juicy question that has come through in our Big Business 21 00:01:21,640 --> 00:01:25,559 Speaker 1: podcast DMS, and I'll tell you what all I can 22 00:01:25,640 --> 00:01:31,760 Speaker 1: say is slay, and that might be spelled in the 23 00:01:31,800 --> 00:01:35,400 Speaker 1: same way that Santa would spell it slay. But let's 24 00:01:35,440 --> 00:01:40,720 Speaker 1: get into reading this first. DM. This one says, Hey, Britt, 25 00:01:40,959 --> 00:01:45,400 Speaker 1: just listening to your podcast about the Christmas shows aka 26 00:01:45,400 --> 00:01:49,160 Speaker 1: the Christmas parties, and I'm interested in your thoughts. I 27 00:01:49,200 --> 00:01:52,880 Speaker 1: have a small team under ten staff, and over the years, 28 00:01:52,920 --> 00:01:56,360 Speaker 1: the Christmas parties have always been a pain point for me. 29 00:01:56,960 --> 00:01:59,920 Speaker 1: We try and work on something that everyone's wanted to do, 30 00:02:00,640 --> 00:02:04,320 Speaker 1: so we get people there or coordinate dates, but it's 31 00:02:04,360 --> 00:02:09,119 Speaker 1: never that simple and someone always gets upset or misses out. Now, 32 00:02:09,160 --> 00:02:13,160 Speaker 1: this year, I said, fuck it, we are understaffed and 33 00:02:13,200 --> 00:02:17,960 Speaker 1: between assistants to help me organize. So I picked a venue, 34 00:02:18,040 --> 00:02:21,560 Speaker 1: picked a date, and gave everyone nice invite and said 35 00:02:21,919 --> 00:02:25,600 Speaker 1: nice invites and said let's go. Half of the team 36 00:02:25,760 --> 00:02:29,040 Speaker 1: screwed their nose up at it, as they weren't consulted 37 00:02:29,200 --> 00:02:32,960 Speaker 1: and consequently aren't coming. Now what do you do and 38 00:02:33,000 --> 00:02:37,000 Speaker 1: what should I do? Or This is a tricky one 39 00:02:37,120 --> 00:02:40,600 Speaker 1: because if I'm being completely honest, I've got a lot 40 00:02:40,639 --> 00:02:44,400 Speaker 1: of things that i want to say to this, but 41 00:02:44,919 --> 00:02:47,200 Speaker 1: I want to start with. If I'm being honest, I 42 00:02:47,280 --> 00:02:51,680 Speaker 1: think just I'm only basing this off your you know, 43 00:02:51,720 --> 00:02:56,040 Speaker 1: your one message, but if you're having this many troubles 44 00:02:56,240 --> 00:02:58,720 Speaker 1: with a Christmas party, and I can understand that organizing 45 00:02:58,760 --> 00:03:00,600 Speaker 1: something like this is always going to be a shit 46 00:03:00,680 --> 00:03:03,440 Speaker 1: show and like people can't come and this person doesn't 47 00:03:03,480 --> 00:03:05,760 Speaker 1: want to do this, which I'll get to that, but 48 00:03:06,280 --> 00:03:08,600 Speaker 1: just based off this, it makes me wonder if there 49 00:03:08,639 --> 00:03:15,840 Speaker 1: are any bigger, underlying culture issues within your company. Just 50 00:03:15,880 --> 00:03:18,760 Speaker 1: because you know, saying half of your team have screwed 51 00:03:18,800 --> 00:03:20,880 Speaker 1: their nose up and now they're deciding not to come, 52 00:03:20,919 --> 00:03:23,200 Speaker 1: it makes me wonder if there's I don't want to 53 00:03:23,200 --> 00:03:27,200 Speaker 1: say more to the story, but I wonder if there 54 00:03:27,320 --> 00:03:34,200 Speaker 1: is some culture kind of not conflicts, but tensions happening 55 00:03:34,280 --> 00:03:37,360 Speaker 1: within your team, and maybe this is a bigger picture 56 00:03:37,400 --> 00:03:40,720 Speaker 1: that you may want to look at and address, because 57 00:03:40,720 --> 00:03:42,680 Speaker 1: that's just like the first thing that kind of came 58 00:03:42,720 --> 00:03:44,320 Speaker 1: to mind as soon as I read this. And I 59 00:03:44,320 --> 00:03:47,040 Speaker 1: don't mean anything bad by that, but I think if 60 00:03:47,080 --> 00:03:49,880 Speaker 1: you've got half the workplace kind of cracking the shits 61 00:03:49,920 --> 00:03:53,000 Speaker 1: and not wanting to come for any reason, like, are 62 00:03:53,000 --> 00:03:57,640 Speaker 1: there other things going on within the workplace? There other tensions? 63 00:03:57,760 --> 00:04:01,200 Speaker 1: Are there groups forming, you know, are there things that 64 00:04:01,240 --> 00:04:06,800 Speaker 1: are being left unsaid? Because whilst I can understand it's 65 00:04:06,840 --> 00:04:10,680 Speaker 1: always being difficult to arrange a social gathering, I think 66 00:04:10,680 --> 00:04:12,760 Speaker 1: if you've got half of the team like cracking the 67 00:04:12,800 --> 00:04:16,000 Speaker 1: shits about it, there may be something else that you 68 00:04:16,120 --> 00:04:19,839 Speaker 1: need to look at or address or try to understand 69 00:04:20,000 --> 00:04:24,160 Speaker 1: or communicate with your team about. Because that just seems 70 00:04:24,200 --> 00:04:27,599 Speaker 1: like a large portion of your team kind of cracking 71 00:04:27,600 --> 00:04:29,440 Speaker 1: the shits about something and I don't know, is there 72 00:04:29,480 --> 00:04:32,159 Speaker 1: something else that's going on that's bothering them? And then 73 00:04:32,800 --> 00:04:36,359 Speaker 1: the stress of you know, the Christmas party, is that 74 00:04:36,520 --> 00:04:39,520 Speaker 1: just kind of adding to maybe something else that's going on. 75 00:04:39,880 --> 00:04:42,360 Speaker 1: I could be completely wrong, but that's kind of where 76 00:04:42,440 --> 00:04:45,560 Speaker 1: my mind is first going, and I just I felt 77 00:04:45,600 --> 00:04:48,240 Speaker 1: compelled to say that. By all means, I could be 78 00:04:48,320 --> 00:04:51,680 Speaker 1: completely wrong, but it might be worth you looking at 79 00:04:51,760 --> 00:04:54,119 Speaker 1: if people are cracking the shits, are there other things 80 00:04:54,160 --> 00:04:56,200 Speaker 1: going on that maybe you're not aware about? Are people 81 00:04:56,279 --> 00:04:59,400 Speaker 1: upset about things that you have no idea they're upset 82 00:04:59,400 --> 00:05:03,200 Speaker 1: about some one said something to someone. Is their friendships 83 00:05:03,200 --> 00:05:06,360 Speaker 1: in the workplace that are doing no favors for anyone? 84 00:05:06,400 --> 00:05:08,480 Speaker 1: I know. There's so many factors that could come into play, 85 00:05:08,480 --> 00:05:10,839 Speaker 1: but I wanted to say that first, but just getting 86 00:05:10,839 --> 00:05:16,640 Speaker 1: onto your actual dilemma of organizing and putting on a 87 00:05:16,880 --> 00:05:20,840 Speaker 1: show for Christmas for your team, I know exactly what 88 00:05:21,480 --> 00:05:26,119 Speaker 1: you mean, and I definitely kind of had these same 89 00:05:26,200 --> 00:05:28,560 Speaker 1: sort of struggles, which is just something that you'd never 90 00:05:28,640 --> 00:05:32,359 Speaker 1: think that business owners would struggle with, is organizing a 91 00:05:32,400 --> 00:05:36,440 Speaker 1: social do. But definitely, in my earlier years of fate, 92 00:05:36,520 --> 00:05:40,599 Speaker 1: I always remember trying to do social gatherings and it's 93 00:05:40,640 --> 00:05:43,240 Speaker 1: always really difficult when you're dealing with a lot of 94 00:05:43,279 --> 00:05:46,560 Speaker 1: people who have all different schedules and different lives, and 95 00:05:46,800 --> 00:05:49,760 Speaker 1: maybe they all live in different places. It's actually really 96 00:05:49,839 --> 00:05:54,400 Speaker 1: hard to lock in something that number one, everyone's going 97 00:05:54,440 --> 00:05:57,000 Speaker 1: to be happy with doing because we're also different and 98 00:05:57,040 --> 00:05:59,359 Speaker 1: we have different things. You know, you might be organizing 99 00:05:59,400 --> 00:06:01,839 Speaker 1: a pay can sip class, but maybe a couple of 100 00:06:01,880 --> 00:06:05,160 Speaker 1: people don't like paint and sip classes, or you know, 101 00:06:05,200 --> 00:06:07,880 Speaker 1: whatever activity it may be. So that's always something that 102 00:06:07,920 --> 00:06:10,800 Speaker 1: you will kind of deal with when you're organizing a 103 00:06:10,839 --> 00:06:13,400 Speaker 1: social gathering. And the other one is people just not 104 00:06:13,440 --> 00:06:15,800 Speaker 1: being able to make it. You know, maybe someone lives 105 00:06:15,839 --> 00:06:18,600 Speaker 1: too far away, or they can't get home after or 106 00:06:18,680 --> 00:06:22,159 Speaker 1: maybe they've got a wedding that day, or a birthday 107 00:06:22,360 --> 00:06:27,160 Speaker 1: or whatever. So I completely understand from that aspect as well. 108 00:06:27,200 --> 00:06:30,840 Speaker 1: And I remember in my earlier years of Fate always 109 00:06:30,839 --> 00:06:34,640 Speaker 1: trying to organize our little get togethers, not even Christmas parties, 110 00:06:34,680 --> 00:06:38,000 Speaker 1: but just afternoon drinks at the pub somewhere or a 111 00:06:38,080 --> 00:06:43,960 Speaker 1: team lunch, and it not always working out perfectly. And 112 00:06:44,320 --> 00:06:46,400 Speaker 1: I think, much like you, how you've kind of just 113 00:06:46,440 --> 00:06:48,280 Speaker 1: said this is the date and this is when we're 114 00:06:48,279 --> 00:06:52,080 Speaker 1: doing it. I think that's well and fair enough to do, 115 00:06:53,480 --> 00:07:00,839 Speaker 1: but I would hope that you have, I guess, delivered 116 00:07:00,839 --> 00:07:02,839 Speaker 1: it to them all in a really nice way. Again, 117 00:07:02,880 --> 00:07:05,159 Speaker 1: I don't know your workplace, but just picking up on 118 00:07:05,200 --> 00:07:06,840 Speaker 1: the fact that you said that people are pierced and 119 00:07:06,920 --> 00:07:09,520 Speaker 1: you've just given them the date and said this is 120 00:07:09,560 --> 00:07:12,040 Speaker 1: it kind of you know. I'm sure you gave it 121 00:07:12,080 --> 00:07:15,360 Speaker 1: to them, like their invitations, in a lovely kind of way. 122 00:07:15,840 --> 00:07:17,400 Speaker 1: But it just takes me back to, like, I wonder, 123 00:07:17,520 --> 00:07:19,360 Speaker 1: is there something else going on in the workplace if 124 00:07:19,360 --> 00:07:22,280 Speaker 1: everyone's so pissed off? But I think, just to answer 125 00:07:22,280 --> 00:07:26,200 Speaker 1: your question plain and simply, there's nothing wrong with it 126 00:07:26,280 --> 00:07:29,480 Speaker 1: being so difficult to organize a day and an activity 127 00:07:29,680 --> 00:07:32,600 Speaker 1: that's perfect for everyone, and you definitely do get to 128 00:07:32,640 --> 00:07:36,480 Speaker 1: that point in your business where you know you kind 129 00:07:36,480 --> 00:07:39,040 Speaker 1: of just have to go, look, guys, this is the 130 00:07:39,120 --> 00:07:41,920 Speaker 1: date that our Christmas party is on. It's totally fair 131 00:07:42,000 --> 00:07:45,000 Speaker 1: enough if anyone doesn't want to come, or if you 132 00:07:45,040 --> 00:07:47,560 Speaker 1: can't make it, or if you've got prior commitments, because 133 00:07:47,640 --> 00:07:51,680 Speaker 1: I myself understand what it's like to kind of try 134 00:07:51,720 --> 00:07:55,400 Speaker 1: to cater to everyone's schedules and it can be really difficult. 135 00:07:55,840 --> 00:07:59,080 Speaker 1: But I think you've done all that you can do 136 00:07:59,280 --> 00:08:02,320 Speaker 1: as long as it it was delivered in a nice way, 137 00:08:02,360 --> 00:08:05,040 Speaker 1: and maybe not like here's the invite and you can 138 00:08:05,080 --> 00:08:07,200 Speaker 1: make it or you cannot, which I'm sure you didn't do, 139 00:08:07,400 --> 00:08:09,920 Speaker 1: but I guess it kind of just does raise a 140 00:08:09,920 --> 00:08:11,760 Speaker 1: few little flags in my mind. If half of the 141 00:08:11,800 --> 00:08:14,360 Speaker 1: team are upset and are deciding not to go, is 142 00:08:14,400 --> 00:08:18,040 Speaker 1: there something more that's going on here? When you're organizing 143 00:08:18,120 --> 00:08:21,240 Speaker 1: and hosting any event for your team, it's just a 144 00:08:21,320 --> 00:08:23,720 Speaker 1: given that not everyone's going to be happy with it. 145 00:08:24,400 --> 00:08:26,760 Speaker 1: Maybe they just won't want to come, And you know what, 146 00:08:26,880 --> 00:08:29,560 Speaker 1: fair enough if people don't want to come, I think 147 00:08:29,600 --> 00:08:31,640 Speaker 1: that's totally fine. If someone's like, no, I'd rather sit 148 00:08:31,680 --> 00:08:34,640 Speaker 1: this one out, and it's just a given that some 149 00:08:34,679 --> 00:08:36,640 Speaker 1: people might not be able to come because they may 150 00:08:36,679 --> 00:08:39,960 Speaker 1: have other commitments on that day. And I think just 151 00:08:40,000 --> 00:08:42,200 Speaker 1: picking a day and going this is the day, rather 152 00:08:42,240 --> 00:08:44,520 Speaker 1: than going around to every single person being like, can 153 00:08:44,559 --> 00:08:46,720 Speaker 1: you do this day? Can you do that day? Because 154 00:08:46,760 --> 00:08:49,480 Speaker 1: we certainly can't do that at FADE anymore because our 155 00:08:49,520 --> 00:08:51,720 Speaker 1: teams are just so big to be able to cater 156 00:08:51,800 --> 00:08:54,000 Speaker 1: to everyone, whereas when I had a really small team 157 00:08:54,240 --> 00:08:56,560 Speaker 1: it was a lot easier to manage. But I think 158 00:08:56,640 --> 00:09:00,640 Speaker 1: from a business owner's perspective, it's more than fine to 159 00:09:00,960 --> 00:09:03,200 Speaker 1: just lock in a day and say that's it. And 160 00:09:03,240 --> 00:09:06,520 Speaker 1: I know it can be stressful and it's a stressful 161 00:09:06,520 --> 00:09:09,760 Speaker 1: and busy time of year, but what you've done is 162 00:09:09,920 --> 00:09:12,600 Speaker 1: completely fine. But I will circle back to the fact 163 00:09:12,640 --> 00:09:15,000 Speaker 1: that I just I don't know, just based off your message, 164 00:09:15,040 --> 00:09:17,920 Speaker 1: I wonder if there's something more that's happening within your team, 165 00:09:18,679 --> 00:09:22,640 Speaker 1: within the dynamics that's making everyone super pissed off. And 166 00:09:23,440 --> 00:09:28,000 Speaker 1: I can only encourage, you know, open conversation between management 167 00:09:28,000 --> 00:09:31,400 Speaker 1: and owners and staff at all times in business so 168 00:09:31,400 --> 00:09:34,200 Speaker 1: that you're never running into, you know, any sort of 169 00:09:34,200 --> 00:09:36,319 Speaker 1: conflicts because at the end of the day, everyone just 170 00:09:36,360 --> 00:09:38,280 Speaker 1: wants to have a good time. Everyone wants to enjoy 171 00:09:38,320 --> 00:09:41,640 Speaker 1: their roles, and everyone wants to enjoy their Christmas parties. 172 00:09:41,720 --> 00:09:45,360 Speaker 1: I think it's amazing that businesses do put on Christy 173 00:09:45,440 --> 00:09:48,920 Speaker 1: parties for their teams, and I know sometimes it can 174 00:09:49,040 --> 00:09:54,720 Speaker 1: feel like there's no appreciation or like I know exactly 175 00:09:54,760 --> 00:09:57,600 Speaker 1: what you mean, But there's nothing wrong with what you've done, 176 00:09:57,920 --> 00:10:00,320 Speaker 1: just picking a day and locking it in. And I 177 00:10:00,440 --> 00:10:03,000 Speaker 1: understand it can be hard to cater to everyone, but 178 00:10:03,120 --> 00:10:06,960 Speaker 1: I don't know why. I just feel, just inmy waters Kinney, 179 00:10:07,240 --> 00:10:09,839 Speaker 1: there might be something more going on within your team, 180 00:10:10,000 --> 00:10:12,280 Speaker 1: and this is only me basing it off your DM. 181 00:10:12,320 --> 00:10:15,280 Speaker 1: I could be completely wrong, and there's nothing wrong with 182 00:10:15,320 --> 00:10:17,719 Speaker 1: you picking and setting a date for your party and 183 00:10:17,760 --> 00:10:20,440 Speaker 1: saying this is the date. But it is kind of 184 00:10:20,480 --> 00:10:24,520 Speaker 1: concerning that half of your team have decided they're not coming, 185 00:10:24,600 --> 00:10:26,760 Speaker 1: and maybe you need to have a bit of a 186 00:10:26,800 --> 00:10:30,560 Speaker 1: hard conversation or some hard conversations to have an easy life, 187 00:10:30,600 --> 00:10:33,160 Speaker 1: because that's what I always say. But that's been it 188 00:10:33,480 --> 00:10:37,559 Speaker 1: for my first episode of the Twelve Days of Big Business, 189 00:10:37,840 --> 00:10:41,160 Speaker 1: and all I can say to that is slay. I'll 190 00:10:41,160 --> 00:10:44,480 Speaker 1: be back literally tomorrow for the next episode, and I 191 00:10:44,520 --> 00:10:49,920 Speaker 1: hope you're enjoying our twelve days of big business