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Speaker 1: I get a team, You're bloody champs, it's the you project,

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Speaker 1: It's Jumbo, it's Fatty Harps and mel Tempest. The Queen,

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Speaker 1: and I don't say this insincerely, the Queen of the

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Speaker 1: Australian fitness industry. She's the backbone. She's like everyone's mum,

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Speaker 1: everyone's big sister. There ain't well, I was going to

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Speaker 1: say their own line. There are quite a lot of

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Speaker 1: people in the fitness industry who gives who give a fuck?

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Speaker 2: But she gives all the fucks. Hi, how are you?

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Speaker 3: I'm amazing and thank you for that incredible intro.

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Speaker 2: Well, it's true, it's true.

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Speaker 1: I mean, you know, I've been around longer than you

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Speaker 1: in the fitness industry, and so I'm pretty discerning, and

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Speaker 1: I'm pretty skeptical, and I'm pretty good at I've got

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Speaker 1: a pretty good bullshit filter. And you have consistently been

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Speaker 1: one of the few people in the fitness industry in

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Speaker 1: Australia who are both good at business, are also good

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Speaker 1: at people. Also good that's them both, isn't it, And

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Speaker 1: also good at just being the real deal and caring

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Speaker 1: about people and understanding the multi variability of building a business,

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Speaker 1: but also building a culture meeting people's needs and also

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Speaker 1: in the middle of that being a good human that

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Speaker 1: people can respect, respect and trust and look up to.

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Speaker 1: And I don't you know me, I'm a smart ass.

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Speaker 1: I don't say things like that too often, so when

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Speaker 1: I say it, it's true. So congratulations, you are you good?

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Speaker 4: I'm very good.

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Speaker 3: Bit bloody cold here in Ballarat, but so I'm not coping,

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Speaker 3: not coping with the winter crat.

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Speaker 4: I don't like the winter. I need to I need

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Speaker 4: to be somewhere warmer.

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Speaker 1: I think a bit cold in Bellarat butt and still.

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Speaker 2: A bogan like the host, still a bokuking.

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Speaker 4: Hey, don't laugh.

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Speaker 3: We over the weekend we looked at this house down

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Speaker 3: the beach somewhere for a family member. In the name

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Speaker 3: of the street was boken Court.

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Speaker 1: That I want to buy a house in that court,

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Speaker 1: just for the bloody address.

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Speaker 2: Hey, thanks for doing this.

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Speaker 1: Now, this is not a thinly veiled promo for your event,

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Speaker 1: but we're going to have a real conversation, but off

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Speaker 1: the top and at the end we're going to give

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Speaker 1: it a promo. So the Ignite Fitness Business event is

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Speaker 1: happening on August three, sorry August two in Melbs at

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Speaker 1: Crown Plaza and yours truly is opening. So I'm really

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Speaker 1: happy to be doing that for you. I don't do

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Speaker 1: too much fitness industry stuff anymore. I do a few

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Speaker 1: things a year, but I'm really happy to be involved.

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Speaker 1: And so if you're in the fitness space, if you're

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Speaker 1: a health wellness professional, if you work in a gym,

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Speaker 1: if you own a gym, if you manage a gym,

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Speaker 1: if you're a trainer, if you're a fitness instructor, if

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Speaker 1: you've got your foot in the fitness industry or your

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Speaker 1: big toe in any way, at the very least check

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Speaker 1: it out. Go and have a look. Mel I'll tell

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Speaker 1: you where to go to have a look in a minute.

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Speaker 1: I was there last year, and I've presented at well,

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Speaker 1: I've presented thousands of times, but I've presented a lot

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Speaker 1: of fitness industry things, and it was maybe the best

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Speaker 1: thing I've ever been to in terms of a fitness event.

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Speaker 1: Very like, great energy, great culture. Everyone wanted to be there,

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Speaker 1: and all of the speakers were good and the content

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Speaker 1: was good.

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Speaker 2: So you know, I love promoting. I'm going anyway. I'm

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Speaker 2: getting paid anyway.

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Speaker 1: So me saying all this shit is And I'm not

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Speaker 1: being paid for this right so, and I also don't

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Speaker 1: need to do any of this, but when something's genuinely good,

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Speaker 1: I'm happy to one put my name behind it if

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Speaker 1: that means anything, who gives a fuck. But also just

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Speaker 1: you know, genuinely say, if you work in the fitness

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Speaker 1: space and you want to do better, create better, you know, grow,

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Speaker 1: expand in the fitness industry, build a brand that people

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Speaker 1: want to be part of. At the very least, go

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Speaker 1: have a look where do they go?

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Speaker 3: And have a look mel they go to ignite fitness,

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Speaker 3: dot com, dot au and Craig.

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Speaker 4: I'll tell you what.

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Speaker 3: For your listeners, I'm going to do twenty five percent

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Speaker 3: off the ticket.

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Speaker 4: Until the seventh of July.

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Speaker 3: Yeah wow, Yeah, twenty five percent off the ticket until

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Speaker 3: the seventh of July.

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Speaker 4: And all I need to do is use the promo

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Speaker 4: co Harper. Now, the good thing about the event is

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Speaker 4: obviously we've got their women's event on.

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Speaker 3: The Saturday and the fitness business roundtables on the Friday.

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Speaker 4: They can either do both Friday and Sat Day or.

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Speaker 3: Just do one of the days, still get their twenty

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Speaker 3: five percent off and still get their os active CEC.

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Speaker 1: Points awesome, and I didn't know that was happening, and

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Speaker 1: that wasn't an organized In fact, I'm going to tell

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Speaker 1: you that full transparency, everyone one. I didn't know Mel

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Speaker 1: was going to do that because I rang Mel. I

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Speaker 1: had a doctor's appointment. It seems I'm not dying, so

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Speaker 1: you can all breathe easy or feel you you're probably cursing,

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Speaker 1: And I rang Mel at let's see, my appoint was

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Speaker 1: eleven thirty. It's twelve thirty eight now, I don't know,

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Speaker 1: somewhere in the ballpark of eleven o'clock and went I

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Speaker 1: had it. I had somebody's schedule today. They pulled out

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Speaker 1: and I was trying to resolve. I was trying to

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Speaker 1: fill the gap in a loving, caring way, and I thought,

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Speaker 1: how can I fill the gap?

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Speaker 2: And also I.

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Speaker 1: Thought, well, why don't I ask Mel, because we can win, win,

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Speaker 1: we can have a good chat, and we can plug

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Speaker 1: the event. So an hour ago she didn't know, or

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Speaker 1: an hour and a half ago, she didn't know this

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Speaker 1: was happening, and I got her out of the doctor

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Speaker 1: in Mulgrave, which is half an hour away. We were

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Speaker 1: meant to record this at twelve thirty when I got

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Speaker 1: in the car it was about twelve oh one, so

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Speaker 1: there's been minimal prep and fuck it, here we are

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Speaker 1: and I've interrupted today now just so a couple of

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Speaker 1: things I want to know is when you run these events,

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Speaker 1: and this could be in any industry or it could

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Speaker 1: be for any reason to make money or not everyone,

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Speaker 1: but for you mail running this event where you bring

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Speaker 1: the industry together, you get some great educators and speakers,

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Speaker 1: and you know people can come and get some professional

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Speaker 1: development and some CC points and all of that is

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Speaker 1: your goal to just get it on and not go

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Speaker 1: broke like Is it hard? I imagine because I know

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Speaker 1: the venue, like the venue. They're not given Crown Plaza

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Speaker 1: away right everything, And I'm not doing it for nothing,

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Speaker 1: and neither of most of the people. Like I was

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Speaker 1: doing the maths on the way home from the old

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Speaker 1: doc and I was thinking it must be a challenge

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Speaker 1: just to not lose money.

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Speaker 3: It's so it's a one one girl show. Kry som

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Speaker 3: not not.

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Speaker 4: You know, doing the old ego thing.

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Speaker 3: But from start to in male organizers everything does all

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Speaker 3: the promotional stuff, organizes the graphics, tells the graphics guy

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Speaker 3: what to do, do all the marketing. You know, chat

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Speaker 3: to the guys at Crown Plaza, organize how it's going

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Speaker 3: to look go down. They have a quick look at

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Speaker 3: the room, organize all of the audio stuff.

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Speaker 4: And everything like that.

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Speaker 3: On the actual day, I have a lovely lady Larissa,

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Speaker 3: who comes along as you met you know last year,

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Speaker 3: and with his powerpoints are working.

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Speaker 4: So it's a bit of a one man show. Look.

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Speaker 3: And you know what people forget is they just look

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Speaker 3: when they go to events, They look across the room,

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Speaker 3: they go, oh my god, look how many people here?

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Speaker 3: And they charge X amount of dollars bad and then

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Speaker 3: they multiply it, and you know, they think you're walking

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Speaker 3: out with a million dollar check. What they don't understand

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Speaker 3: is that it took your freaking six or seven months

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Speaker 3: to organize the bloody event. So let's divide up all

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Speaker 3: of that money over book those hours and I'll probably

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Speaker 3: get more doing something else in another industry. But I

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Speaker 3: love what I do, and I truly do believe that

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Speaker 3: the industry is moving more towards personalized events.

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Speaker 4: You know, numbers under you know that eighty ninety mark

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Speaker 4: where people can.

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Speaker 3: Really connect with one another, and you know that they

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Speaker 3: can get into each other's heads and find out what's

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Speaker 3: really going on in business and how are you handling,

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Speaker 3: say your staff or your programming, and you know, how's

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Speaker 3: money going at the moment, and just really ask personalized questions.

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Speaker 4: And not only do they get to.

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Speaker 3: Do that, you know with other fitness business professionals are there,

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Speaker 3: but they also get to get in the face of

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Speaker 3: the presenters and the speakers.

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Speaker 4: And have one on one. So you know, I've done

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Speaker 4: it because it's personalized.

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Speaker 3: I haven't done it because I want to be a

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Speaker 3: you know, a millionaire or an entrepreneur or anything like that,

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Speaker 3: because if I wanted that title, I certainly wouldn't be

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Speaker 3: working in the fitness industry, as you know, I'd be off.

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Speaker 4: Doing something else. So yeah, I do it because I

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Speaker 4: love it.

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Speaker 3: Do I walk away from it with a big pocket

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Speaker 3: full of money?

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Speaker 4: Not really?

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Speaker 2: Nah?

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Speaker 1: And of course you own Genesis twenty four to seven

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Speaker 1: in Ballarat and you've owned that it used to be

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Speaker 1: Body and Soul that you've owned that for one hundred

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Speaker 1: and thirteen years because you're very old.

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Speaker 2: How many personally.

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Speaker 1: What's the population of Ballarat these days, give or take.

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Speaker 1: I think I asked you this once before and maybe

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Speaker 1: you didn't.

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Speaker 3: Yeah, it's you know, it's around, it's growing pretty quickly.

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Speaker 3: It's around that one hundred and twenty mark give or take.

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Speaker 2: Wow.

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Speaker 3: Wow, Yeah, because we've got you know, as you know,

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Speaker 3: those suburbs moving out each each month, there's new developments happening.

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Speaker 3: But you know, we've got over one hundred fitness facilities

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Speaker 3: in Ballarat and that's.

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Speaker 4: An awful lot.

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Speaker 3: Hundred over facilities, yeah in ballerap Yet Ballarat is supposed

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Speaker 3: to be one of the highest regions for obesity.

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Speaker 4: So how do you work that out? How do you

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Speaker 4: have over.

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Speaker 3: One hundred fitness facilities, massive sporting clubs, a lot of

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Speaker 3: money generated into secondary schools in their sports stadiums, and

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Speaker 3: yet we have you know, I think we're in the top.

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Speaker 4: Three for a B city.

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Speaker 1: Do you think that that figure is right? Like do

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Speaker 1: you think that's true? Or and if that is true, why,

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Speaker 1: like why is that true?

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Speaker 4: We've also got an awful lot of takeaway drive through

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Speaker 4: we've got to hack.

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Speaker 1: Yeah, so we've got one hundred fitness facilities and one

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Speaker 1: thousand fucking fast.

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Speaker 4: Well that's the reality of it.

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Speaker 3: Two. You know, when people say how do I find gym?

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Speaker 3: I say driving the ballot and turn left. We see

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Speaker 3: the hungry Jack sign and you can't get lost.

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Speaker 4: Is it true? Are we in the top three? Well,

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Speaker 4: we can only go by the data that's given to us.

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Speaker 3: I think the problem in Ballarat is that, yeah, it.

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Speaker 4: Is the fast food outlets.

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Speaker 3: I think that we send as a fitness provider, we

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Speaker 3: send the wrong messages out to the community.

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Speaker 4: We should be about solving problems.

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Speaker 3: You know. Okay, the fit and the fast and the furious,

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Speaker 3: they're already going to gyms, They're already going to your bfts,

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Speaker 3: your boutique places, our club and many other clubs they

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Speaker 3: are in town. But we're not really hitting the mark

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Speaker 3: and we're not really trying to drag in our guys

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Speaker 3: that are suffering from chronic illness or those that do

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Speaker 3: have our weight problems.

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Speaker 4: We're really not marketing to them.

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Speaker 3: And until we start to do that, not just as

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Speaker 3: a community, but as an industry, we're forever going to

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Speaker 3: be high up there in the top three with obese

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Speaker 3: and chronic illness issues.

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Speaker 2: Yeah.

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Speaker 1: Do you know what I'm just thinking now as somebody

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Speaker 1: who's in the middle of a significant research journey and

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Speaker 1: my life is doing my own research running my own

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Speaker 1: studies and reading other people's research in the outcomes of

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Speaker 1: their studies, and I'm thinking, how do they get that data?

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Speaker 1: Let's say one hundred thousand people, Well, we know that

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Speaker 1: it's definitely not the done thing to weigh somebody, right

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Speaker 1: it's and like, of those one hundred thousand people, if

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Speaker 1: they're saying it's got one of the highest levels of obesity,

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Speaker 1: how how do you know that? Like who's taking these

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Speaker 1: measurements and where are the measurements being done? And if

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Speaker 1: you have taken measurements on how many people, how big

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Speaker 1: was the sample? And how do you extrapolate that to

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Speaker 1: one hundred and twenty thousand people in an expanding rurle?

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Speaker 2: I don't know that.

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Speaker 1: Just to me, some of that seems a bit you know,

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Speaker 1: like what's that based on? And you can't say, oh,

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Speaker 1: they're getting it from doctors because all that information's confidential.

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Speaker 1: So who the fuck's doing all the weighing and body

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Speaker 1: fat measuring?

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Speaker 3: Yeah, I mean, let's okay, So you say it's confidential,

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Speaker 3: I'll give you an example of something that I was

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Speaker 3: able to do.

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Speaker 4: So I was able to.

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Speaker 2: Go to.

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Speaker 4: A tech company nameless.

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Speaker 3: I was able to go to a tech company, and

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Speaker 3: I was able to pick a couple of gyms in

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Speaker 3: bell Right, So if you're a bone right now in

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Speaker 3: Ballat listening to this, it may very well be new.

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Speaker 3: And I said to them, I want to know how

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Speaker 3: many members that club really does have, and I want

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Speaker 3: to know how many visits they get. And so right

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Speaker 3: now you're sitting back on well, you're never going to

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Speaker 3: find that atmail because you're not privy to that information.

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Speaker 3: I'm pretty privy to it and pretty close to the number.

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Speaker 3: What this company was able to do was able to

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Speaker 3: tell me, over a twelve month period how many visits

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Speaker 3: the club had had within a certain radius of where

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Speaker 3: the building sat. And then they were able to give

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Speaker 3: me a rough estimate of how many members that business had,

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Speaker 3: and then they were able to break down the demographic

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Speaker 3: of the people going to that club and the other

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Speaker 3: clubs that I did.

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Speaker 4: This true, and you know what, it was all based

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Speaker 4: on what what's the one thing that you take to

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Speaker 4: the gym?

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Speaker 2: Are your phone?

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Speaker 4: Get what's on your phone? Apps?

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Speaker 2: Oh? Yeah, yeah, yeah, right, you go.

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Speaker 3: So it was based on the active apps on the

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Speaker 3: phones of the consumers that were going to these clubs.

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Speaker 3: So I was able to walk away with a pretty

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Speaker 3: a four colored up chart telling me my competitors roughly

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Speaker 3: how many members they've got, how many visits they've had

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Speaker 3: to their club, the demographic of their club. And what

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Speaker 3: I'm able to do with that information is in utilize

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Speaker 3: my social media marketing based on trying to grab a

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Speaker 3: hold of my competitors members.

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Speaker 4: Now, if I'm able to find that out, can you imagine,

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Speaker 4: like really think about it.

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Speaker 3: He's sitting in the doctor surgery and he's putting all

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Speaker 3: this stuff into his computer.

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Speaker 4: And we don't know what sort of software they have,

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Speaker 4: We don't know what apps that they use. Are they

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Speaker 4: collating some of the information from our visits?

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Speaker 3: Fuck?

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Speaker 1: You should have been a spy dude, or at least

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Speaker 1: a government operative on your sneaky now what you want?

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Speaker 1: I know, I'm not sure you should have told that story.

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Speaker 3: I'm not really too concerned about it because, and this

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Speaker 3: might sound a.

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Speaker 4: Little bit, you know, she's pretty sure of herself.

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Speaker 3: I'm comfortable in my business. I know who my demographic is,

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Speaker 3: I know who my people are. Yeah, of course you

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Speaker 3: keep an eye on your competitors. I mean, why wouldn't you.

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Speaker 4: You're supposed to do that.

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Speaker 3: If you're a good business person, then you do keep

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Speaker 3: an eye on them, but you don't allow them to

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Speaker 3: rent space in your head.

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Speaker 2: But what so, why did you do that then?

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Speaker 3: Like the reason I did it was because the tech

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Speaker 3: company came to me and they worked with me in

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Speaker 3: the past when they were the person was with another company,

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Speaker 3: and they said, we like working with you, and we

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Speaker 3: want to give you this this option here, and we

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Speaker 3: want to.

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Speaker 4: Give you as like a test ummy. So we went

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Speaker 4: through the process.

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Speaker 3: Then we used some of the information for some marketing

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Speaker 3: for a new program that we were launching in the club.

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Speaker 3: I mean it even tells you what's what part of

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Speaker 3: ballorape I should be marketing too. And so we did

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Speaker 3: some social media adds to the area that they suggested

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Speaker 3: and we got new traffic through the club. And that

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Speaker 3: was the result from that marketing, and we target those

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Speaker 3: people based on the information that we were given from

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Speaker 3: the tech company.

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Speaker 2: Wow. Well, so if you live in Balorat, I can

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Speaker 2: watch out.

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Speaker 1: That is a lot of fitness facilities one hundred that is,

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Speaker 1: although where I live on Hampton Street, which you know

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Speaker 1: where that is, I mean I would say within a

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Speaker 1: you know, well up and down from my house five

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Speaker 1: hundred meters one way or the other.

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Speaker 2: So to the.

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Speaker 1: Left or the right of my driveway, I would say

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Speaker 1: there are ten, you know, including PT studios, actual gyms,

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Speaker 1: Like there's two maybe six hundred meters two proper commercial gyms,

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Speaker 1: multiple PT studios. There's literally near my house there's if

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Speaker 1: you're standing out the front across the road, there's five

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Speaker 1: shop fronts.

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Speaker 2: Three of the shops.

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Speaker 1: So there's a PET studio, then I don't know what,

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Speaker 1: then another PT studio, then I don't know what, and

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Speaker 1: then there's a pallate studio and out the back of

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Speaker 1: that is another different, separate business PT studio. So there

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Speaker 1: are literally four fitness businesses within eighty meters not even

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Speaker 1: eighty meters fifty meters of each other.

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Speaker 2: And then you know, yeah, I mean there are I think,

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Speaker 2: you know.

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Speaker 1: One of the things that I've thought about a lot

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Speaker 1: is like when I grew up in inverted commas in

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Speaker 1: the eighties, working in gyms, I know, you're way younger

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Speaker 1: than me.

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Speaker 2: By about a day.

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Speaker 1: Like there were literally like I worked at a place

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Speaker 1: called track Side Sports. That was one of my one

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Speaker 1: of my first gigs, and I ended up managing that

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Speaker 1: as a young dude in Hampton, and there were squash courts,

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Speaker 1: old school squash courts. There was up gym, there was

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Speaker 1: arp pool, swimming pool, and there was an aerobics room.

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Speaker 1: And that was pretty razzle dazzle in those days. Like

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Speaker 1: there was an aerobics room, like pretty decent gym, pretty

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Speaker 1: decent pool, pretty decent you know, that was that was

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Speaker 1: state of the art. And now I mean squash courts

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Speaker 1: pretty much don't even exist. I don't know where that.

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Speaker 2: I'm sure they're around.

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Speaker 1: But because it's just a lot of space and not

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Speaker 1: a lot of return on that space, as you can imagine.

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Speaker 2: But now, I.

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Speaker 1: Mean every second street has got a twenty four hour gym,

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Speaker 1: ladies gyms, gyms for people over fifty five, huge, huge, bloody,

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Speaker 1: multimillion squillion dollar gyms, smaller boutique gyms, you know, the

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Speaker 1: f forty five's, the bf tees that you know, CrossFit.

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Speaker 1: I mean, there's just a small goos board of fitness businesses.

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Speaker 1: Now is it harder than ever to make a buck?

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Speaker 3: I think, going back to what I just said previously,

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Speaker 3: know your community, know your demographic, a market to them.

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Speaker 4: Don't try and be something.

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Speaker 3: That you're not just because you know that gym two

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00:19:23,480 --> 00:19:26,760
Speaker 3: those downs now introduced some type of new program. It

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00:19:26,760 --> 00:19:30,359
Speaker 3: doesn't necessarily mean that you need to chase it. You

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Speaker 3: know your community, know your demographic. But the other side

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Speaker 3: of that too is I think the next six months

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Speaker 3: is going to be really interesting, Greig, because let's look

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Speaker 3: at what's happened in Victoria.

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Speaker 4: All of a sudden, you know, landlords.

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Speaker 3: Are being hit with this ridiculous you know, extra land

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00:19:46,000 --> 00:19:48,720
Speaker 3: tax now that we've got to pay, which means that

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Speaker 3: we're going to pass the increase onto the tenant.

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Speaker 4: So that means all of those studios.

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Speaker 3: People who don't own their freeholds, their rent is going

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Speaker 3: to go up, so the rank goes up. They're already

398
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Speaker 3: talking about interest going up, so those that are buying

399
00:20:01,800 --> 00:20:03,639
Speaker 3: their homes, the interest rates are going to go up.

400
00:20:03,680 --> 00:20:06,560
Speaker 3: So there's a lot of dipping happening at the moment,

401
00:20:07,320 --> 00:20:10,240
Speaker 3: and I wonder if all will survive.

402
00:20:10,880 --> 00:20:17,119
Speaker 4: I've seen probably three or four small, small, you know, shed.

403
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Speaker 3: Places that have closed down in the last few MONTHSS

404
00:20:19,640 --> 00:20:22,040
Speaker 3: and purely based on the fact that their rent's gone up.

405
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Speaker 4: It's becoming competitive.

406
00:20:25,320 --> 00:20:27,840
Speaker 3: Am I seeing people drop their prices in order to

407
00:20:27,840 --> 00:20:31,040
Speaker 3: get foot traffic through absolutely, is that the right thing

408
00:20:31,119 --> 00:20:35,800
Speaker 3: to do. Depends on your financial situation. If you've got

409
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Speaker 3: a lot of outgoings, I certainly wouldn't be dropping your

410
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Speaker 3: pants too quid to get the foot traffic through the door.

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Speaker 4: So I think, you know, traditionally with gyms and.

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Speaker 3: Studios over the last say five years, what I've seen

413
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Speaker 3: is if they need to close up shop and they

414
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Speaker 3: don't do it by June thirtieth, they'll most definitely do

415
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Speaker 3: it over the Christmas New Year period.

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Speaker 2: Yeah. Wow. And also is what you're talking then? Just

417
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Speaker 2: thinking two.

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Speaker 1: In Melbourne, there's an increasing number of I don't know

419
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Speaker 1: what they call them, but I call them megajyms, these

420
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Speaker 1: gyms that are like an acre of bloody gym equipment,

421
00:21:11,040 --> 00:21:16,840
Speaker 1: these massive meathead gyms. It's like fucking twenty bench presses

422
00:21:16,880 --> 00:21:20,000
Speaker 1: in a row and fifty treadmills side by side, and

423
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Speaker 1: I don't know how the fuck they financed that. And

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Speaker 1: there some of them are selling like eight dollars a

425
00:21:28,040 --> 00:21:31,440
Speaker 1: week memberships to start. I'm like, fucking good luck. I

426
00:21:31,480 --> 00:21:33,399
Speaker 1: don't know how that's going to go with the long term.

427
00:21:33,800 --> 00:21:36,240
Speaker 3: Yeah, I've seen a few going for four or five

428
00:21:36,320 --> 00:21:39,200
Speaker 3: six dollars a week. I've seen one for six dollars

429
00:21:39,280 --> 00:21:41,480
Speaker 3: a week in baler Rap, But how.

430
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Speaker 4: Long can you keep doing that?

431
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Speaker 3: And let's let's all be honest about directive memberships and

432
00:21:47,200 --> 00:21:50,400
Speaker 3: not talk shit about you know about it. How many

433
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Speaker 3: of them actually clear at the end of the week,

434
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Speaker 3: so you know, let's talk to club owners about their arears.

435
00:21:56,560 --> 00:21:58,639
Speaker 3: So they sign up one hundred people on six dollars

436
00:21:58,720 --> 00:22:01,160
Speaker 3: a week and the majority of the people are probably

437
00:22:01,320 --> 00:22:04,200
Speaker 3: under twenty one, what percentage of the six seven, eight

438
00:22:04,240 --> 00:22:05,600
Speaker 3: dollars a week actually clears?

439
00:22:06,320 --> 00:22:08,840
Speaker 4: How often are they chasing arrears and sending them to

440
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Speaker 4: debt collection?

441
00:22:10,119 --> 00:22:12,399
Speaker 3: Because this is another issue that we have at the moment.

442
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Speaker 3: A lot of people are living week to week. A

443
00:22:15,560 --> 00:22:17,920
Speaker 3: lot of gym memberships are bouncing, and people are going,

444
00:22:17,920 --> 00:22:21,760
Speaker 3: oh no, no, no, we're seriously stop talking shit because

445
00:22:21,760 --> 00:22:24,160
Speaker 3: they are. And it doesn't matter what you're paying eight

446
00:22:24,200 --> 00:22:26,720
Speaker 3: dollars a week or you're paying fifty dollars a week

447
00:22:26,760 --> 00:22:29,479
Speaker 3: at the five star down in South Yarra, that's just open.

448
00:22:30,160 --> 00:22:34,880
Speaker 3: Memberships are bouncing because people are not spending and though

449
00:22:35,080 --> 00:22:37,760
Speaker 3: we read lots of articles about people won't give up

450
00:22:37,760 --> 00:22:40,800
Speaker 3: their gym membership, and people won't quit their gym membership.

451
00:22:40,800 --> 00:22:42,280
Speaker 3: Well they might not give it up, and they might

452
00:22:42,280 --> 00:22:42,880
Speaker 3: not quit it, but.

453
00:22:42,800 --> 00:22:44,800
Speaker 4: They're sure it was allowing it to bounce.

454
00:22:45,680 --> 00:22:48,960
Speaker 1: Yeah, one hundred percent. And I think also what's happening

455
00:22:49,040 --> 00:22:54,439
Speaker 1: is like we're trying to and I understand it. Like

456
00:22:54,520 --> 00:22:58,520
Speaker 1: there are so many businesses that are essentially reinventing the wheel, right,

457
00:22:58,560 --> 00:23:02,120
Speaker 1: They're just it's like, movement is movement, you know, Flexion

458
00:23:02,800 --> 00:23:06,919
Speaker 1: is flection, Extension is extension. Getting your heart rate up

459
00:23:06,960 --> 00:23:07,959
Speaker 1: is getting a heart rate up.

460
00:23:08,000 --> 00:23:08,800
Speaker 2: Movement is you know.

461
00:23:08,920 --> 00:23:12,520
Speaker 1: It's like when people are you know, like we're f

462
00:23:12,560 --> 00:23:16,640
Speaker 1: forty five and those kind of circuit based programs where

463
00:23:16,680 --> 00:23:19,240
Speaker 1: people go from one thing to another and then we've

464
00:23:19,240 --> 00:23:23,560
Speaker 1: got you know what is kind of loosely called functional training, right, Well,

465
00:23:23,600 --> 00:23:26,200
Speaker 1: everything's functional depending on what you're doing and what your

466
00:23:26,200 --> 00:23:29,480
Speaker 1: needs are and what your body requires. It's like even

467
00:23:29,520 --> 00:23:33,679
Speaker 1: a pinloaded bench press is functional if that's.

468
00:23:33,440 --> 00:23:34,720
Speaker 2: What you need. You know.

469
00:23:34,800 --> 00:23:37,040
Speaker 1: It's like people think, unless you're standing on a fucking

470
00:23:37,080 --> 00:23:40,159
Speaker 1: wobble board or a bosu, or you've got three different

471
00:23:40,200 --> 00:23:42,679
Speaker 1: things going at once, it's not functional. I don't think

472
00:23:42,720 --> 00:23:46,320
Speaker 1: they understand function but anyway, but yeah, there's just I

473
00:23:46,359 --> 00:23:49,719
Speaker 1: think there's the constant kind of reinventing of the wheel,

474
00:23:50,520 --> 00:23:54,879
Speaker 1: where like you said before, the business two doors up

475
00:23:54,920 --> 00:23:58,400
Speaker 1: the road has got like some new fancy, high tech

476
00:23:59,160 --> 00:24:01,920
Speaker 1: twenty five dollar machine that like, at the end of

477
00:24:02,000 --> 00:24:05,480
Speaker 1: the day, sweats sweat, and reps are reps and weight

478
00:24:05,600 --> 00:24:08,240
Speaker 1: is weight, Like a ten pound dumbell is a ten

479
00:24:08,280 --> 00:24:13,159
Speaker 1: pound dumb bell, you know. And I remember remember setting it.

480
00:24:13,200 --> 00:24:15,480
Speaker 1: I said, I've set up a bunch of gyms for companies,

481
00:24:15,560 --> 00:24:18,520
Speaker 1: right and one of the companies I set up a

482
00:24:18,560 --> 00:24:20,280
Speaker 1: gym for they wanted a PEC deck.

483
00:24:20,160 --> 00:24:23,720
Speaker 2: Right there, and I go, I'm not, We're not putting

484
00:24:23,720 --> 00:24:24,360
Speaker 2: in a PEC deck.

485
00:24:24,440 --> 00:24:27,560
Speaker 1: They're like, why I go, Because it's it's a ten thousand,

486
00:24:27,720 --> 00:24:31,679
Speaker 1: eight thousand dollars machine that we can do one thing on.

487
00:24:32,520 --> 00:24:34,760
Speaker 1: I go, you can do a better movement on bench,

488
00:24:34,880 --> 00:24:36,480
Speaker 1: on a bench or on a ball with a couple

489
00:24:36,560 --> 00:24:38,800
Speaker 1: of dumbbells. There's a lot more flexibility and a lot

490
00:24:38,840 --> 00:24:42,399
Speaker 1: more variability, and you're doing the same movement. And we

491
00:24:42,480 --> 00:24:45,399
Speaker 1: can get those dumbbells for a hundred bucks, right, And

492
00:24:45,920 --> 00:24:49,320
Speaker 1: so it's trying to I think in all of those environments,

493
00:24:49,400 --> 00:24:53,120
Speaker 1: figure out, what are my needs, what have they got

494
00:24:53,119 --> 00:24:56,480
Speaker 1: for me to work with, what's optimal for my body?

495
00:24:56,840 --> 00:24:57,640
Speaker 2: Yeah, you want to.

496
00:24:57,680 --> 00:25:00,520
Speaker 1: Enjoy going there, but you know, some some times the

497
00:25:00,600 --> 00:25:03,680
Speaker 1: trillion dollar gym, with the state of the art everything,

498
00:25:04,640 --> 00:25:07,560
Speaker 1: there ain't too many people in that place getting outstanding

499
00:25:07,600 --> 00:25:12,360
Speaker 1: results necessarily. So I kind of like, for me, I'm

500
00:25:12,400 --> 00:25:15,920
Speaker 1: big on Yeah, I want somewhere that's got good equipment,

501
00:25:15,960 --> 00:25:17,560
Speaker 1: of course, but I also want to be in a

502
00:25:17,600 --> 00:25:19,600
Speaker 1: place that I like to go to. Is it a

503
00:25:19,600 --> 00:25:24,320
Speaker 1: good culture? Are the staff educated and inspired? Do they

504
00:25:24,440 --> 00:25:25,760
Speaker 1: fucking know anything?

505
00:25:26,359 --> 00:25:28,919
Speaker 2: Do I want to? You know, And I don't want

506
00:25:28,960 --> 00:25:30,080
Speaker 2: to throw anyone under the.

507
00:25:30,040 --> 00:25:33,919
Speaker 1: Bus here, but you know, it's like the barriers to

508
00:25:34,119 --> 00:25:38,719
Speaker 1: entry for the fitness industry are pretty low. So you know,

509
00:25:38,840 --> 00:25:41,720
Speaker 1: if you're a would be client or a would be member,

510
00:25:41,880 --> 00:25:44,880
Speaker 1: make sure. And it's not that we don't want new trainers.

511
00:25:44,920 --> 00:25:48,959
Speaker 1: We definitely do. But and everyone's got to start somewhere,

512
00:25:48,960 --> 00:25:53,199
Speaker 1: including mel Tempest and Craig Harper. But you know, like

513
00:25:53,440 --> 00:25:57,480
Speaker 1: I literally pay an exercise physiologist to train my dad,

514
00:25:58,640 --> 00:26:01,560
Speaker 1: right because I want the best person in the area

515
00:26:01,600 --> 00:26:04,679
Speaker 1: that's available to work with my dad. So you know,

516
00:26:04,720 --> 00:26:06,080
Speaker 1: there are a lot of things that we need to

517
00:26:06,160 --> 00:26:09,240
Speaker 1: factor in when we consider where we go and who

518
00:26:09,320 --> 00:26:10,479
Speaker 1: we trust with our body.

519
00:26:11,280 --> 00:26:14,000
Speaker 3: The reality, too, Craig, is that so many people are

520
00:26:14,040 --> 00:26:17,480
Speaker 3: over complicating workouts. Now, you know, let's get the twenty

521
00:26:17,480 --> 00:26:20,600
Speaker 3: five thousand dollar machine, let's get the fifty thousand dollar machine.

522
00:26:21,080 --> 00:26:27,040
Speaker 3: We so over complicate programming that we disqualify those that

523
00:26:27,200 --> 00:26:30,760
Speaker 3: are OBEs and those that do have chronic illness and

524
00:26:30,800 --> 00:26:32,560
Speaker 3: those that do have mental health issues.

525
00:26:33,640 --> 00:26:35,240
Speaker 4: Those people condition themselves.

526
00:26:35,240 --> 00:26:37,080
Speaker 3: They walk into have a look, they see things are

527
00:26:37,080 --> 00:26:40,240
Speaker 3: too complicated, or they see your video clips on TikTok

528
00:26:40,280 --> 00:26:41,840
Speaker 3: and all the rest of it looks true.

529
00:26:41,880 --> 00:26:44,399
Speaker 4: Hard, I'm not joining the gym. Hence why we have

530
00:26:45,000 --> 00:26:48,200
Speaker 4: obese the issues, chronic illness issues, and mental health problems,

531
00:26:48,480 --> 00:26:53,520
Speaker 4: where young trainers, with all due respect, are over complicating

532
00:26:53,640 --> 00:26:56,840
Speaker 4: things for the everyday lay person to come in and

533
00:26:57,000 --> 00:26:58,760
Speaker 4: join the gym.

534
00:26:58,800 --> 00:27:02,000
Speaker 1: Yeah, and I think, look, it's interesting because I've been

535
00:27:02,080 --> 00:27:07,600
Speaker 1: having a lot of conversations lately with my training partner, Mark,

536
00:27:07,880 --> 00:27:11,119
Speaker 1: who's lovingly referred to as the Crab, whom most of

537
00:27:11,160 --> 00:27:16,560
Speaker 1: my followers know. So his daughter Jamie, she is nineteen

538
00:27:16,600 --> 00:27:20,560
Speaker 1: and she's just finishing hers at three and four and

539
00:27:20,600 --> 00:27:23,000
Speaker 1: she I don't want to get in trouble here, so

540
00:27:23,040 --> 00:27:24,400
Speaker 1: I need to be careful.

541
00:27:24,080 --> 00:27:24,520
Speaker 2: What I say.

542
00:27:24,520 --> 00:27:28,280
Speaker 1: But she was asking me about programming and stuff the

543
00:27:28,320 --> 00:27:32,080
Speaker 1: other day, which we were having a good conversation, and

544
00:27:32,119 --> 00:27:35,160
Speaker 1: I said to her, look, yes, of course you need

545
00:27:35,200 --> 00:27:37,360
Speaker 1: to know how to write programs, and you'll develop more

546
00:27:37,400 --> 00:27:40,960
Speaker 1: knowledge understanding skill over time. You'll get experience, Your programming

547
00:27:41,000 --> 00:27:45,120
Speaker 1: skills will get better you work with different people, you know,

548
00:27:45,280 --> 00:27:47,639
Speaker 1: and of course you need to understand the body and

549
00:27:47,720 --> 00:27:49,879
Speaker 1: anatomy and physiology.

550
00:27:49,119 --> 00:27:50,960
Speaker 2: And basic you know stuff, and a bit of.

551
00:27:50,960 --> 00:27:55,040
Speaker 1: Nutrition and hopefully a bit of psychology without being a psychologist,

552
00:27:55,119 --> 00:28:01,000
Speaker 1: all this stuff, and we need that. But also, at

553
00:28:01,000 --> 00:28:02,920
Speaker 1: the end of the day, if I'm a fifty year

554
00:28:02,920 --> 00:28:04,920
Speaker 1: old dude and I come in to train with her,

555
00:28:05,000 --> 00:28:09,720
Speaker 1: for example, who's a fit, strong, healthy, nineteen year old

556
00:28:10,040 --> 00:28:14,119
Speaker 1: young lady. I mean, what really matters as long as

557
00:28:14,119 --> 00:28:16,920
Speaker 1: she doesn't injure me, is that I enjoy the experience

558
00:28:16,920 --> 00:28:19,439
Speaker 1: and I want to come back like, did you do

559
00:28:19,480 --> 00:28:22,359
Speaker 1: a good workout, Craig, yep? Would you have done it

560
00:28:22,400 --> 00:28:26,720
Speaker 1: without Jamie? Probably not cool? Did you think she knows

561
00:28:26,760 --> 00:28:30,080
Speaker 1: what she's doing? Did you like her? Did you enjoy

562
00:28:30,119 --> 00:28:32,760
Speaker 1: the hour. If the answer is yes, yes, yes, then

563
00:28:32,760 --> 00:28:36,160
Speaker 1: I'm probably going to come back right. But we know

564
00:28:36,280 --> 00:28:40,400
Speaker 1: that there are people in gym's who work as instructors

565
00:28:40,440 --> 00:28:44,960
Speaker 1: and trainers and whatever who may even have good knowledge,

566
00:28:45,000 --> 00:28:47,920
Speaker 1: but they just don't have whatever it is the X

567
00:28:47,960 --> 00:28:52,520
Speaker 1: factor people skills, energy, intent that people want to be

568
00:28:52,640 --> 00:28:56,240
Speaker 1: around you know, do if you're a trainer, if you

569
00:28:56,360 --> 00:28:57,680
Speaker 1: work in fitness.

570
00:28:57,320 --> 00:28:57,960
Speaker 2: Or health or it.

571
00:28:58,560 --> 00:29:00,760
Speaker 1: I mean, and this is not about or loathing, it's

572
00:29:00,760 --> 00:29:04,280
Speaker 1: about self awareness. Do people want to be around you

573
00:29:04,360 --> 00:29:06,480
Speaker 1: for an hour on a regular basis? Because if the

574
00:29:06,520 --> 00:29:09,400
Speaker 1: answer is no, the rest of it's redundant.

575
00:29:11,240 --> 00:29:12,960
Speaker 4: No, I agree with that.

576
00:29:13,000 --> 00:29:15,040
Speaker 3: I mean, it's not just personal trainers, it's group fitness

577
00:29:15,080 --> 00:29:17,880
Speaker 3: instructors as well. You know, the objective is to get

578
00:29:17,920 --> 00:29:20,280
Speaker 3: your person in their training session, whether it's a PT

579
00:29:20,520 --> 00:29:23,000
Speaker 3: or a GFI experience, it's to get them.

580
00:29:22,840 --> 00:29:23,920
Speaker 4: From A to Z.

581
00:29:25,080 --> 00:29:27,920
Speaker 3: It's the trainer and the instructor needs to know that

582
00:29:27,960 --> 00:29:30,800
Speaker 3: it's not all about them, that it's about the client.

583
00:29:31,240 --> 00:29:34,560
Speaker 3: You know the three rules, Stop, look, and listen. That's

584
00:29:34,600 --> 00:29:37,280
Speaker 3: what you're there to do. And you need to know

585
00:29:37,440 --> 00:29:40,080
Speaker 3: where their headspace is at the at the time too.

586
00:29:40,240 --> 00:29:42,360
Speaker 3: Are they do they just need to get through the

587
00:29:42,440 --> 00:29:44,680
Speaker 3: session today? Do they just need to vent to you?

588
00:29:45,440 --> 00:29:48,880
Speaker 3: Are they one hundred percent there with you? It's really

589
00:29:48,960 --> 00:29:53,440
Speaker 3: quite interesting. The rtos, with all due respect to anybody

590
00:29:53,480 --> 00:29:58,760
Speaker 3: that's listening, the rtos need to lift their game because

591
00:29:58,840 --> 00:30:03,840
Speaker 3: they are sending people to JIM owners like myself. We're

592
00:30:03,880 --> 00:30:06,200
Speaker 3: going through the interview process.

593
00:30:05,760 --> 00:30:07,600
Speaker 4: And I almost want to put my head in the bucket.

594
00:30:07,960 --> 00:30:10,600
Speaker 3: At the end of the interview process, you know, you

595
00:30:10,760 --> 00:30:13,200
Speaker 3: ask them the basic questions, what's going to make.

596
00:30:13,160 --> 00:30:16,360
Speaker 4: You, you know, a great personal trainer? Why should I

597
00:30:16,360 --> 00:30:16,959
Speaker 4: I hire you?

598
00:30:17,000 --> 00:30:19,360
Speaker 3: But then you ask them questions like where do you

599
00:30:19,400 --> 00:30:21,239
Speaker 3: think you're going to get your clients from? Oh, I'm

600
00:30:21,280 --> 00:30:23,440
Speaker 3: going to get them from the reception desk because they

601
00:30:23,440 --> 00:30:25,920
Speaker 3: all walk through the front doors, you know, with herds

602
00:30:25,960 --> 00:30:28,400
Speaker 3: and herds, and no, that's not where you're going to

603
00:30:28,440 --> 00:30:31,880
Speaker 3: get your clients from. And you talk to them about programming,

604
00:30:31,920 --> 00:30:33,880
Speaker 3: and then you might talk to them about do you

605
00:30:33,920 --> 00:30:34,960
Speaker 3: want to teach groups?

606
00:30:35,000 --> 00:30:36,440
Speaker 4: Do you want to teach kids? Do you want to

607
00:30:36,440 --> 00:30:37,880
Speaker 4: teach all the adults?

608
00:30:38,000 --> 00:30:40,720
Speaker 3: And they're just like their mindset is I want to

609
00:30:40,760 --> 00:30:42,640
Speaker 3: teach people that are on.

610
00:30:42,520 --> 00:30:44,160
Speaker 4: TikTok and on Instagram.

611
00:30:44,240 --> 00:30:46,480
Speaker 3: You know, I want to train people twenty one to

612
00:30:46,560 --> 00:30:48,600
Speaker 3: twenty five to twenty six, you.

613
00:30:48,560 --> 00:30:51,120
Speaker 4: Know, the fifth the sports and athletes. What about the

614
00:30:51,120 --> 00:30:52,120
Speaker 4: rest of the generation?

615
00:30:52,720 --> 00:30:55,920
Speaker 3: And they're not teaching them in the rto that the

616
00:30:55,960 --> 00:30:58,760
Speaker 3: world is bigger than the reflection in the mirror.

617
00:30:58,760 --> 00:31:01,160
Speaker 4: They're not teaching them how to set up a business.

618
00:31:01,240 --> 00:31:02,280
Speaker 4: What is a business?

619
00:31:03,000 --> 00:31:07,120
Speaker 3: They're not even they're not even addressing issues such as

620
00:31:07,760 --> 00:31:11,320
Speaker 3: sham contracting in our industry, what to be aware of.

621
00:31:11,480 --> 00:31:14,960
Speaker 3: They're just taking their money, throwing them in the classroom situation.

622
00:31:15,520 --> 00:31:18,040
Speaker 3: Do ten hours, you'll be right giving the thumbs up,

623
00:31:18,440 --> 00:31:20,240
Speaker 3: Go out and sit in the job.

624
00:31:20,000 --> 00:31:22,120
Speaker 4: Interview with Mail, and then Mail goes, what the fuck

625
00:31:22,240 --> 00:31:25,680
Speaker 4: is going on? But shouldn't even be working in the

626
00:31:25,680 --> 00:31:29,000
Speaker 4: fucking supermarket Andlane be training my clients well.

627
00:31:29,080 --> 00:31:32,719
Speaker 1: And also think about the immense responsibility that you have

628
00:31:34,000 --> 00:31:38,360
Speaker 1: of working with someone's body and telling a person what

629
00:31:38,640 --> 00:31:42,800
Speaker 1: to do with their body. And you know, apart from

630
00:31:42,800 --> 00:31:45,960
Speaker 1: the knowledge that you need to have, and of course

631
00:31:46,600 --> 00:31:48,840
Speaker 1: you know, we're not doctors or physios or you know,

632
00:31:48,920 --> 00:31:55,120
Speaker 1: but at the same time, we're prescribing exercise and you

633
00:31:55,160 --> 00:31:59,920
Speaker 1: know that part of the problem. I think mel is

634
00:32:00,320 --> 00:32:03,880
Speaker 1: let me put an next an asterisk next to this,

635
00:32:03,920 --> 00:32:08,560
Speaker 1: because there are some There are some very good educators

636
00:32:08,920 --> 00:32:12,080
Speaker 1: in the RTO space, but there are some shit ones

637
00:32:12,480 --> 00:32:14,120
Speaker 1: obviously no names mentioned.

638
00:32:14,720 --> 00:32:17,440
Speaker 2: But so you've got people who are.

639
00:32:17,240 --> 00:32:22,040
Speaker 1: Instructing personal trainers, would be personal trainers who have never

640
00:32:22,080 --> 00:32:26,800
Speaker 1: been personal trainers. Right, You've got people literally teaching people

641
00:32:26,920 --> 00:32:29,280
Speaker 1: how to do the job who have never done the job,

642
00:32:29,760 --> 00:32:32,000
Speaker 1: or they've done the job a little bit, but they

643
00:32:32,080 --> 00:32:38,120
Speaker 1: certainly haven't been successful. Right, So they are theorists. Well,

644
00:32:38,360 --> 00:32:42,240
Speaker 1: theory is good, but the experience of being a trainer

645
00:32:42,400 --> 00:32:44,840
Speaker 1: is not a theoretical one. It's a face to face,

646
00:32:44,960 --> 00:32:49,320
Speaker 1: practical one. Right, So if you can't fucking build rapport,

647
00:32:49,440 --> 00:32:53,880
Speaker 1: build trust, build respect, create engagement, create an experience that

648
00:32:53,920 --> 00:32:56,920
Speaker 1: people want to keep coming back. For all your understanding

649
00:32:56,960 --> 00:32:59,760
Speaker 1: of anatomy and physiology and nutrition and biomechanics and all

650
00:32:59,760 --> 00:33:03,560
Speaker 1: your science, doesn't fucking matter. You need both. Yes you

651
00:33:03,640 --> 00:33:07,800
Speaker 1: need the science, Yes you need the knowledge. But and

652
00:33:07,880 --> 00:33:10,760
Speaker 1: I could tell you countless stories of people. Remember I

653
00:33:10,800 --> 00:33:13,600
Speaker 1: employed five under trainers over twenty five years. I could

654
00:33:13,600 --> 00:33:15,760
Speaker 1: tell you countless stories of people who worked for me

655
00:33:16,600 --> 00:33:21,560
Speaker 1: who their scientific knowledge was somewhere between pretty good and outstanding.

656
00:33:22,400 --> 00:33:25,960
Speaker 1: But they just couldn't keep a client because they were

657
00:33:26,080 --> 00:33:29,280
Speaker 1: fucking boring. And then people are going, oh, well, it's

658
00:33:29,320 --> 00:33:32,920
Speaker 1: not your job to entertain people. No it's not. But

659
00:33:33,040 --> 00:33:35,320
Speaker 1: it is your job to be able to create an

660
00:33:35,360 --> 00:33:39,640
Speaker 1: experience with somebody and to build connection and rapport and trust.

661
00:33:40,360 --> 00:33:45,000
Speaker 1: And doesn't matter what you think. I can tell you unequivocally,

662
00:33:45,720 --> 00:33:50,520
Speaker 1: if people don't like you and like spending time around you,

663
00:33:50,840 --> 00:33:55,320
Speaker 1: they're not coming back. And no, it's not a popularity contest,

664
00:33:57,040 --> 00:34:01,360
Speaker 1: bah you know, but it's all of it. It's practical,

665
00:34:01,440 --> 00:34:06,200
Speaker 1: it's physiological, it's psychological, it's sociological. And if you don't

666
00:34:06,280 --> 00:34:10,120
Speaker 1: understand the totality of the you know, even when you

667
00:34:10,160 --> 00:34:13,600
Speaker 1: think about it on the most fundamental level, it's a

668
00:34:13,640 --> 00:34:18,440
Speaker 1: customer service job, right. If you don't want to serve customers,

669
00:34:19,200 --> 00:34:23,120
Speaker 1: then fucking go do something else because it is a

670
00:34:23,200 --> 00:34:28,359
Speaker 1: customer service role and understanding how people.

671
00:34:28,080 --> 00:34:28,640
Speaker 2: Are, you know.

672
00:34:28,680 --> 00:34:30,960
Speaker 1: And anyway, back to the long winded story, I said

673
00:34:30,960 --> 00:34:34,480
Speaker 1: to young Jamie, your biggest challenge won't be remembering what

674
00:34:34,520 --> 00:34:36,680
Speaker 1: the four cords are or that they insert into the

675
00:34:36,680 --> 00:34:40,040
Speaker 1: PTELL attendant and then into the tibial tuberosity in the

676
00:34:40,320 --> 00:34:42,719
Speaker 1: front of your fucking tibia. That ain't your issue or

677
00:34:43,000 --> 00:34:46,480
Speaker 1: the five adductor muscles of the FEMA. Right, your biggest

678
00:34:46,520 --> 00:34:50,279
Speaker 1: issue is going to be how do I talk to

679
00:34:50,320 --> 00:34:54,520
Speaker 1: this fifty year old man and instill trust and confidence

680
00:34:54,680 --> 00:34:59,319
Speaker 1: and respect both ways and give him a workout that

681
00:34:59,400 --> 00:35:01,560
Speaker 1: he wants to come back for or she wants to

682
00:35:01,560 --> 00:35:04,600
Speaker 1: come back for. You know, that's the thing and at

683
00:35:04,680 --> 00:35:09,400
Speaker 1: least part of the courses. And you can't you can't

684
00:35:09,480 --> 00:35:13,160
Speaker 1: give someone experience, but you can have these conversations with

685
00:35:13,280 --> 00:35:18,640
Speaker 1: them to understand the totality of what is required if

686
00:35:18,640 --> 00:35:20,840
Speaker 1: you are going to be a fitness professional working with

687
00:35:20,920 --> 00:35:21,720
Speaker 1: the general public.

688
00:35:23,120 --> 00:35:25,080
Speaker 3: Yeah, I agree with that, and you know what, create

689
00:35:25,080 --> 00:35:26,719
Speaker 3: one of the other things that we need to think

690
00:35:26,719 --> 00:35:31,480
Speaker 3: of as an industry is if we were to become regulated.

691
00:35:31,600 --> 00:35:34,920
Speaker 4: Would that be a betterment for the industry?

692
00:35:36,080 --> 00:35:39,000
Speaker 1: Explain that to people? How like people are going to

693
00:35:39,040 --> 00:35:41,920
Speaker 1: go what do you mean it's not regulated? Explain because

694
00:35:42,080 --> 00:35:45,720
Speaker 1: also keep in mind, probably seventy percent of the people

695
00:35:45,760 --> 00:35:49,080
Speaker 1: listening now don't go to a gym. Yeah, and probably

696
00:35:49,160 --> 00:35:52,680
Speaker 1: ninety percent of my listeners are not fitness or health

697
00:35:52,760 --> 00:35:57,040
Speaker 1: or wellness professionals. So when you say the industry is unregulated.

698
00:35:57,840 --> 00:35:58,960
Speaker 1: Unpack that a little bit.

699
00:35:59,520 --> 00:36:03,080
Speaker 4: The way to explain it in Layman's terms is, as

700
00:36:03,120 --> 00:36:08,040
Speaker 4: fitness professionals, we don't answer to anybody. We don't answer

701
00:36:08,080 --> 00:36:11,839
Speaker 4: to anybody except the ato. That's about it.

702
00:36:12,239 --> 00:36:16,400
Speaker 3: So anybody the naven next door can go out and

703
00:36:16,440 --> 00:36:19,040
Speaker 3: get some business cards printed up and says he's Joe

704
00:36:19,080 --> 00:36:22,120
Speaker 3: Smith the personal trainer. If he wants to do that,

705
00:36:22,239 --> 00:36:24,400
Speaker 3: he can go and rent a factory around the corner

706
00:36:24,440 --> 00:36:26,200
Speaker 3: and put a sign out the front and b Joe

707
00:36:26,200 --> 00:36:30,319
Speaker 3: Smith the personal Trainer. There's nobody there that comes to

708
00:36:30,400 --> 00:36:32,040
Speaker 3: check that we are.

709
00:36:31,920 --> 00:36:32,839
Speaker 4: Doing the right thing.

710
00:36:33,000 --> 00:36:39,120
Speaker 3: You know, doctors, nurses, fieries, coppers, they all have and association,

711
00:36:40,320 --> 00:36:42,840
Speaker 3: they all have somebody that they have to answer to

712
00:36:42,920 --> 00:36:46,400
Speaker 3: when they do the wrong thing. And we, as an industry,

713
00:36:46,440 --> 00:36:49,799
Speaker 3: and that's in Layman's terms, we don't have that. And

714
00:36:50,000 --> 00:36:52,879
Speaker 3: I feel that if we were to become a regulated

715
00:36:53,000 --> 00:36:56,640
Speaker 3: industry then that may, and I say may lift the

716
00:36:56,680 --> 00:37:01,760
Speaker 3: standards of those going out into the workplace as fitness professionals.

717
00:37:02,360 --> 00:37:05,680
Speaker 1: That's see, that's going to blow people's minds. That So

718
00:37:06,239 --> 00:37:09,440
Speaker 1: you don't need Now we're not saying that's a good thing,

719
00:37:09,480 --> 00:37:12,680
Speaker 1: by the way, but yeah, The only thing they won't

720
00:37:12,719 --> 00:37:14,719
Speaker 1: get or correct me if I'm wrong, is they won't

721
00:37:14,719 --> 00:37:15,520
Speaker 1: get insurance.

722
00:37:15,600 --> 00:37:16,120
Speaker 2: Is that right?

723
00:37:17,040 --> 00:37:21,000
Speaker 4: Well, let's let's let's be honest about that. How many

724
00:37:21,040 --> 00:37:21,880
Speaker 4: do have insurance?

725
00:37:23,080 --> 00:37:25,719
Speaker 2: Oh? Really? Don't you need insurance to be registered?

726
00:37:26,280 --> 00:37:29,120
Speaker 3: So if you're a fitness professional and you're working in

727
00:37:29,120 --> 00:37:31,160
Speaker 3: a club, yes, of course they're going to ask you

728
00:37:31,680 --> 00:37:34,080
Speaker 3: to go get insurance because they won't let you work there.

729
00:37:34,239 --> 00:37:36,480
Speaker 3: But Joe Smith that just had his cards printed up,

730
00:37:36,520 --> 00:37:39,680
Speaker 3: the rents the factory around the corner, and let's Craig says,

731
00:37:39,760 --> 00:37:40,880
Speaker 3: show me your insurance.

732
00:37:41,400 --> 00:37:42,719
Speaker 4: Does he have insurance?

733
00:37:43,360 --> 00:37:46,000
Speaker 2: Yeah? Yeah, that's crazy, isn't it?

734
00:37:46,600 --> 00:37:46,799
Speaker 4: Yeah?

735
00:37:47,320 --> 00:37:50,000
Speaker 3: And this is why true, and this is I'm not

736
00:37:50,000 --> 00:37:52,360
Speaker 3: going to go down this path. But we all know

737
00:37:52,640 --> 00:37:54,960
Speaker 3: that the reason that we were treated the way we

738
00:37:54,960 --> 00:37:57,800
Speaker 3: were treated in COVID was because we just weren't seen

739
00:37:57,880 --> 00:38:00,280
Speaker 3: as a professional industry.

740
00:38:00,920 --> 00:38:03,200
Speaker 4: Hence why we were always put on the back burner.

741
00:38:03,719 --> 00:38:06,120
Speaker 4: And we need to be a regulated industry.

742
00:38:06,760 --> 00:38:10,520
Speaker 3: And I think by doing so that will create better

743
00:38:10,560 --> 00:38:15,600
Speaker 3: fitness professionals, maybe not in our immediate lifetime, but long

744
00:38:15,719 --> 00:38:18,440
Speaker 3: term because we are going to have a lot of

745
00:38:18,520 --> 00:38:22,200
Speaker 3: consumers Craig again, that are going to have, you know,

746
00:38:22,360 --> 00:38:24,880
Speaker 3: long term chronic illness and obesity, and who's going to

747
00:38:24,920 --> 00:38:27,960
Speaker 3: be looking after these people when we have a healthcare

748
00:38:28,000 --> 00:38:29,239
Speaker 3: system that is struggling.

749
00:38:29,920 --> 00:38:32,600
Speaker 2: Yeah, yeah, yeah, that's so interesting.

750
00:38:34,880 --> 00:38:41,840
Speaker 1: When you employ trainers, whatever, group X, teachers, reception people,

751
00:38:42,320 --> 00:38:43,839
Speaker 1: what do you look for?

752
00:38:44,440 --> 00:38:47,239
Speaker 2: I mean, I know that's an open ended question, but.

753
00:38:47,960 --> 00:38:50,480
Speaker 1: How do you how much of it is about what's

754
00:38:50,520 --> 00:38:53,720
Speaker 1: written in the resume, how much of it is about

755
00:38:53,800 --> 00:38:57,880
Speaker 1: their training or qualifications, and how much is about your gut?

756
00:38:58,040 --> 00:38:59,160
Speaker 2: In that half hour?

757
00:39:00,239 --> 00:39:05,520
Speaker 3: Ninety point nine percent of it is all about gut. Really, Yeah,

758
00:39:05,719 --> 00:39:09,520
Speaker 3: if they don't converse with me, well, if they don't

759
00:39:09,560 --> 00:39:13,040
Speaker 3: converse with the front desk staff, who is their immediate

760
00:39:13,080 --> 00:39:14,160
Speaker 3: person when they arrive.

761
00:39:14,640 --> 00:39:18,280
Speaker 4: I also go buy body language, the way that they're dressed.

762
00:39:18,280 --> 00:39:22,120
Speaker 3: I had a guy once turn up in kappa white

763
00:39:22,120 --> 00:39:24,959
Speaker 3: football shorts, thongs and a T shirt for a job,

764
00:39:25,800 --> 00:39:27,680
Speaker 3: and I told him to go home and get changed

765
00:39:27,719 --> 00:39:32,759
Speaker 3: and itver ever came back. So it's about Ah, it's

766
00:39:32,920 --> 00:39:38,560
Speaker 3: all about that immediate conversation. Because see, in my club,

767
00:39:38,600 --> 00:39:40,799
Speaker 3: and I know that everybody runs their clubs different, but

768
00:39:41,120 --> 00:39:44,480
Speaker 3: we just run flat line management. Everybody is the same,

769
00:39:44,840 --> 00:39:47,279
Speaker 3: irrespective of whether you went to UNI, you've got a

770
00:39:47,320 --> 00:39:50,239
Speaker 3: PhD versus the one that has certificate for.

771
00:39:50,360 --> 00:39:52,000
Speaker 4: Everyone is treated the same.

772
00:39:52,080 --> 00:39:55,400
Speaker 3: Everybody brings something different to the table that our members

773
00:39:55,440 --> 00:39:59,960
Speaker 3: want and desire. So it's more about this and I

774
00:40:00,080 --> 00:40:02,160
Speaker 3: you don't sit in with the personalities.

775
00:40:02,560 --> 00:40:06,000
Speaker 2: Yeah, yeah, yeah, that makes sense. Yeah, one hundred percent.

776
00:40:06,080 --> 00:40:08,520
Speaker 1: And I mean I look back at the trainers that

777
00:40:08,600 --> 00:40:12,120
Speaker 1: I had over the years that were really popular and

778
00:40:12,160 --> 00:40:15,279
Speaker 1: really in demand, and literally some of them had a

779
00:40:15,320 --> 00:40:18,040
Speaker 1: waiting list, like they were full, Like if you want

780
00:40:18,080 --> 00:40:21,080
Speaker 1: to train with that person there, you can't, And so

781
00:40:21,160 --> 00:40:24,799
Speaker 1: they would have a waiting list, and most of them

782
00:40:25,840 --> 00:40:29,520
Speaker 1: were not tertiary qualified. Now that's not to say that's

783
00:40:29,560 --> 00:40:35,280
Speaker 1: the cause, but the ones that were in demand, obviously

784
00:40:35,360 --> 00:40:38,719
Speaker 1: they were good trainers, but often they were just fun.

785
00:40:38,960 --> 00:40:41,520
Speaker 1: They were just charismatic people.

786
00:40:41,719 --> 00:40:46,880
Speaker 3: They were every people who could communicate normal conversation with

787
00:40:46,960 --> 00:40:47,480
Speaker 3: their client.

788
00:40:48,320 --> 00:40:51,440
Speaker 1: Yeah, and I mean, I know this is cheesy, but

789
00:40:51,480 --> 00:40:56,000
Speaker 1: they genuinely cared like they just cared like it's it's

790
00:40:56,040 --> 00:40:59,920
Speaker 1: not like oh, I mean, of course it's a profess

791
00:41:00,239 --> 00:41:04,200
Speaker 1: relationship and it needs to remain that way. But it

792
00:41:04,320 --> 00:41:07,760
Speaker 1: is a lot different to a lot of other services

793
00:41:07,800 --> 00:41:12,440
Speaker 1: in that like, for example, I trained one lady who

794
00:41:12,520 --> 00:41:15,680
Speaker 1: I started training early in my career. Her name is Pauline.

795
00:41:15,760 --> 00:41:19,279
Speaker 1: She's still around, God bless her. I trained her for

796
00:41:19,360 --> 00:41:20,640
Speaker 1: sixteen years.

797
00:41:20,920 --> 00:41:21,520
Speaker 2: I tried to.

798
00:41:21,440 --> 00:41:23,759
Speaker 1: Get rid of her for about fourteen She knows that.

799
00:41:23,800 --> 00:41:26,279
Speaker 1: She would laugh at that because it got to the

800
00:41:26,280 --> 00:41:30,040
Speaker 1: point where she absolutely didn't need me to train her,

801
00:41:31,320 --> 00:41:35,080
Speaker 1: but she was wealthy and she would just prefer that. Right,

802
00:41:35,239 --> 00:41:38,520
Speaker 1: So she's like, and I would try to get her

803
00:41:38,520 --> 00:41:40,759
Speaker 1: to train with other trainers. I've got try to get

804
00:41:40,760 --> 00:41:45,640
Speaker 1: a train independently. But we just got on well and

805
00:41:47,160 --> 00:41:52,120
Speaker 1: she trusted me, like I never ripped her off. I

806
00:41:52,120 --> 00:41:54,360
Speaker 1: would have been happy at any time if she moved on,

807
00:41:56,000 --> 00:41:58,399
Speaker 1: but just building that connection and that rapport and that

808
00:41:58,480 --> 00:41:59,080
Speaker 1: trust with.

809
00:41:59,160 --> 00:42:00,640
Speaker 2: People where.

810
00:42:02,239 --> 00:42:05,120
Speaker 1: You know, if she had have said to me, I

811
00:42:05,120 --> 00:42:08,520
Speaker 1: can't pay you anymore something, I'd just turn up anyway.

812
00:42:08,600 --> 00:42:10,560
Speaker 1: I know that's bad business, but you know what I mean,

813
00:42:10,600 --> 00:42:13,880
Speaker 1: I'm like, fuck it, just you know, just whatever like

814
00:42:14,640 --> 00:42:17,680
Speaker 1: and that is. You know, I don't think that's a

815
00:42:17,680 --> 00:42:20,200
Speaker 1: great business plan. I wouldn't be advising that too much.

816
00:42:20,239 --> 00:42:23,240
Speaker 1: But it's like there's this real kind of balance between

817
00:42:23,320 --> 00:42:27,440
Speaker 1: being strategic and corp commercially minded, which you should be,

818
00:42:28,600 --> 00:42:31,560
Speaker 1: but also like being a human and treating people well

819
00:42:31,680 --> 00:42:33,760
Speaker 1: so that they genuinely understand.

820
00:42:33,320 --> 00:42:36,080
Speaker 2: That you're not just after their dough. You know.

821
00:42:36,160 --> 00:42:39,839
Speaker 4: There's that mix, right, Yeah, yeah, I agree with that.

822
00:42:40,000 --> 00:42:42,439
Speaker 3: I would have members, you know, come in and say,

823
00:42:43,800 --> 00:42:46,440
Speaker 3: I'm going away in six weeks time, but my membership

824
00:42:46,480 --> 00:42:47,600
Speaker 3: runs out in two weeks.

825
00:42:47,680 --> 00:42:50,160
Speaker 4: What can I do? And we're just like, you've been here.

826
00:42:50,040 --> 00:42:53,759
Speaker 3: One hundred years, don't worry about it, just just keep training.

827
00:42:53,520 --> 00:42:57,800
Speaker 4: Until you till you go away. But you're right, it's.

828
00:42:57,600 --> 00:43:01,600
Speaker 3: All about it really is about that that love relationship

829
00:43:01,640 --> 00:43:04,239
Speaker 3: that you give you that you give your client. You know,

830
00:43:04,600 --> 00:43:06,600
Speaker 3: it all comes back to the look and listen and

831
00:43:06,680 --> 00:43:09,879
Speaker 3: have some empathy and take an interest in what they

832
00:43:09,960 --> 00:43:12,440
Speaker 3: do outside of the club. It's just doesn't have to

833
00:43:12,480 --> 00:43:15,160
Speaker 3: be all, you know, all about the exercise and what's

834
00:43:15,160 --> 00:43:16,080
Speaker 3: happening in the club.

835
00:43:16,120 --> 00:43:19,759
Speaker 4: And there's some people that will like that approach, and then.

836
00:43:19,640 --> 00:43:21,319
Speaker 3: There's some people that just want you to come in

837
00:43:21,400 --> 00:43:23,680
Speaker 3: train them, don't talk too much, just tell me to

838
00:43:23,680 --> 00:43:25,719
Speaker 3: do and I'm out, And that's okay too.

839
00:43:26,560 --> 00:43:27,520
Speaker 2: Yes, for sure.

840
00:43:28,160 --> 00:43:31,200
Speaker 1: I mean when I started, I was trained my first

841
00:43:31,200 --> 00:43:33,880
Speaker 1: PT client in nineteen eighty six, and I thought, oh,

842
00:43:34,000 --> 00:43:38,239
Speaker 1: this is just a handy, handy side hustle, right, this

843
00:43:38,280 --> 00:43:40,359
Speaker 1: guy wants me to train him. I'm like, I'll train,

844
00:43:40,440 --> 00:43:42,600
Speaker 1: I'll do my other job, I'll run the gym, I'll

845
00:43:43,280 --> 00:43:45,160
Speaker 1: And then another guy wanted me to train him, a

846
00:43:45,239 --> 00:43:47,440
Speaker 1: friend of this guy, So I went awesome. So instead

847
00:43:47,480 --> 00:43:49,400
Speaker 1: of making a hundred bucks on the side of making

848
00:43:49,400 --> 00:43:52,640
Speaker 1: two hundred, this is great. That was three sessions each,

849
00:43:52,719 --> 00:43:55,160
Speaker 1: by the way, thirty three dollars an hour, and I

850
00:43:55,200 --> 00:43:58,640
Speaker 1: thought I was the king. And that turned into a

851
00:43:58,680 --> 00:44:01,759
Speaker 1: few more and it just like that just developed to

852
00:44:01,960 --> 00:44:06,520
Speaker 1: within six months, I had about forty hours of personal

853
00:44:06,520 --> 00:44:08,880
Speaker 1: training a week on top of my forty hour job,

854
00:44:09,600 --> 00:44:13,319
Speaker 1: without marketing, without there being an industry, without there like

855
00:44:13,400 --> 00:44:16,839
Speaker 1: there was no insurance, no regulation, which apparently there still isn't.

856
00:44:17,840 --> 00:44:22,239
Speaker 1: Nobody knew what personal training was, and I ended up

857
00:44:22,280 --> 00:44:24,800
Speaker 1: within six months I had a waiting list of people

858
00:44:25,920 --> 00:44:29,160
Speaker 1: who wanted me to train them, and nobody dropped off.

859
00:44:30,960 --> 00:44:33,320
Speaker 1: And they didn't drop off, not because I was amazing,

860
00:44:34,000 --> 00:44:36,399
Speaker 1: but they just loved it, and I just I had

861
00:44:36,480 --> 00:44:38,759
Speaker 1: fun with them and I liked them, and they got

862
00:44:38,800 --> 00:44:42,120
Speaker 1: in shape and we talk shit and I knew about

863
00:44:42,120 --> 00:44:44,600
Speaker 1: their kids, and I knew about their shitty boss, and

864
00:44:44,680 --> 00:44:47,799
Speaker 1: I knew about their sore back, and you know, we

865
00:44:47,880 --> 00:44:50,239
Speaker 1: had fun and if they forgot their money that day,

866
00:44:50,280 --> 00:44:51,040
Speaker 1: it didn't matter.

867
00:44:51,200 --> 00:44:51,560
Speaker 2: Fuck it.

868
00:44:51,640 --> 00:44:53,799
Speaker 1: And i'd, you know, I'd turn up and I book.

869
00:44:54,480 --> 00:44:56,880
Speaker 1: I'm reading this book. You should read it. So I

870
00:44:56,920 --> 00:44:59,680
Speaker 1: bought you a copy, and I'd write a nice message inside,

871
00:44:59,760 --> 00:45:03,759
Speaker 1: and every now and then I'd go to their fiftieth birthday.

872
00:45:03,280 --> 00:45:03,880
Speaker 2: Or you know.

873
00:45:04,000 --> 00:45:08,399
Speaker 1: And so you're just building this relationship which is much

874
00:45:08,440 --> 00:45:12,200
Speaker 1: more than just a transactional dynamic. But in the middle

875
00:45:12,200 --> 00:45:15,680
Speaker 1: of it, you're making good dough. They're getting results, they're happy,

876
00:45:16,320 --> 00:45:20,880
Speaker 1: and it doesn't need to be a traditional transactional business concept.

877
00:45:20,960 --> 00:45:21,160
Speaker 2: You know.

878
00:45:21,800 --> 00:45:22,799
Speaker 4: Yeah, I think a.

879
00:45:22,800 --> 00:45:25,799
Speaker 3: Lot of trainers would now say they've moved away from that,

880
00:45:26,120 --> 00:45:31,720
Speaker 3: the transactional side, and that they are having more friend

881
00:45:32,440 --> 00:45:36,239
Speaker 3: sessions with their clients. But in saying that, Beaukra, you've

882
00:45:36,239 --> 00:45:39,080
Speaker 3: got to have boundaries too when you when you're people,

883
00:45:39,480 --> 00:45:43,520
Speaker 3: as you know, you know, I think offline, you said

884
00:45:43,560 --> 00:45:45,960
Speaker 3: to me, you know, about what's one of the things

885
00:45:46,000 --> 00:45:48,280
Speaker 3: that makes a great fitness professional.

886
00:45:49,200 --> 00:45:52,719
Speaker 4: You know, my response is, don't sleep with the members.

887
00:45:53,480 --> 00:45:53,799
Speaker 4: You know.

888
00:45:55,480 --> 00:45:59,360
Speaker 3: Yeah, that's what makes a great fitness professional. Be their friend,

889
00:45:59,440 --> 00:46:01,799
Speaker 3: be their bu and be there when they need you

890
00:46:01,920 --> 00:46:04,440
Speaker 3: and help them get the end result that they want.

891
00:46:04,480 --> 00:46:06,360
Speaker 4: But you know, don't cross those boundaries.

892
00:46:06,719 --> 00:46:09,000
Speaker 1: Yeah, I think fucking the clients is not a great good,

893
00:46:09,520 --> 00:46:13,480
Speaker 1: not a great plan, not a great plant. Although although

894
00:46:13,680 --> 00:46:15,359
Speaker 1: very popular one melt.

895
00:46:15,800 --> 00:46:16,799
Speaker 4: Yeah. The worst.

896
00:46:17,160 --> 00:46:19,480
Speaker 3: The downside to that, Craig is when they're married and

897
00:46:19,520 --> 00:46:21,799
Speaker 3: their partners coming to one of they what's coming on?

898
00:46:23,160 --> 00:46:26,400
Speaker 2: Hell? Has that happened in your joint? So what was

899
00:46:26,440 --> 00:46:31,440
Speaker 2: the next question? It's always good chatting.

900
00:46:31,480 --> 00:46:34,720
Speaker 1: Tell people how they can come along to the Ignite

901
00:46:34,719 --> 00:46:40,520
Speaker 1: Fitness business get together and also the ladies are the

902
00:46:40,520 --> 00:46:43,200
Speaker 1: Women's Health Summit the following day. How can they get involved?

903
00:46:43,200 --> 00:46:45,520
Speaker 1: How can they get a discount where they go?

904
00:46:46,239 --> 00:46:50,279
Speaker 3: Just jump on ignite fitness dot com dot au and

905
00:46:50,360 --> 00:46:53,000
Speaker 3: if you use the code Harper by the seventh of

906
00:46:53,080 --> 00:46:56,040
Speaker 3: July you'll get a twenty five percent discount. Now you

907
00:46:56,080 --> 00:46:58,319
Speaker 3: can go to both days or just go to one day.

908
00:46:59,360 --> 00:47:03,000
Speaker 3: So there is points I will say for the women

909
00:47:03,120 --> 00:47:05,319
Speaker 3: listeners out there, you do not need to be a

910
00:47:05,360 --> 00:47:08,719
Speaker 3: fitness professional to attend the Women's Health somewhere on the Saturday.

911
00:47:09,040 --> 00:47:11,960
Speaker 4: We're covering all topics from menopause to bullying in the.

912
00:47:11,880 --> 00:47:14,839
Speaker 3: Workplace, so there's lots of conversation happening, so you do

913
00:47:14,920 --> 00:47:17,080
Speaker 3: not need to be a fitness professional if you want

914
00:47:17,120 --> 00:47:18,320
Speaker 3: to come along on the Saturday.

915
00:47:19,280 --> 00:47:21,520
Speaker 1: And the good news ladies is I will not be

916
00:47:21,640 --> 00:47:25,440
Speaker 1: talking at that day. He wait, no, I will not.

917
00:47:26,040 --> 00:47:28,000
Speaker 1: I will say goodbye a fair but always great to

918
00:47:28,040 --> 00:47:29,640
Speaker 1: catch up with you Mail. Appreciate you.

919
00:47:31,480 --> 00:47:34,080
Speaker 4: Craig. I always love having a chit chat with you.

920
00:47:34,360 --> 00:47:36,240
Speaker 2: Always thanks lovely,