1 00:00:00,080 --> 00:00:02,719 Speaker 1: Guys, I've brought this to your attention a few days back. 2 00:00:03,000 --> 00:00:07,400 Speaker 1: Quantus data for frequent flyers has leaked onto the dark web. 3 00:00:07,600 --> 00:00:10,520 Speaker 2: I saw this. Now, what are they going to have 4 00:00:10,600 --> 00:00:11,119 Speaker 2: of mine? 5 00:00:11,240 --> 00:00:11,440 Speaker 3: Well? 6 00:00:11,560 --> 00:00:14,720 Speaker 4: Maybe your meal preferences, your seat, your favorite seat. 7 00:00:15,200 --> 00:00:17,720 Speaker 2: She asked for a champagne and the chicken and always 8 00:00:17,760 --> 00:00:18,200 Speaker 2: asked for. 9 00:00:18,160 --> 00:00:22,520 Speaker 1: A second serving, Like things like email addresses, you know 10 00:00:22,760 --> 00:00:27,440 Speaker 1: in some cases addresses. All these important personal details have 11 00:00:27,600 --> 00:00:30,000 Speaker 1: been leaked onto the dark week. 12 00:00:30,080 --> 00:00:33,520 Speaker 5: Can the hack my points because everyone knows conscious points 13 00:00:33,520 --> 00:00:34,519 Speaker 5: like second currency? 14 00:00:34,640 --> 00:00:34,760 Speaker 4: Oh? 15 00:00:34,880 --> 00:00:37,720 Speaker 1: Absolutely well to tell us more, tech expert and friend 16 00:00:37,760 --> 00:00:42,320 Speaker 1: of the show, Travelong, Hello, should we be concerned? I mean, 17 00:00:42,440 --> 00:00:45,760 Speaker 1: I mean I'm a frequent flyer, I'm a concus customer. 18 00:00:45,760 --> 00:00:48,320 Speaker 5: I mean you wave the flag for Quantus in the 19 00:00:48,400 --> 00:00:50,160 Speaker 5: reg What do they have of mine? 20 00:00:50,960 --> 00:00:54,520 Speaker 6: You fly more than their pilot's Clinton, They've got They've 21 00:00:54,560 --> 00:00:56,520 Speaker 6: got a lot about you. But the thing is this 22 00:00:56,560 --> 00:01:00,240 Speaker 6: is people who have contacted their call center Basic in 23 00:01:00,240 --> 00:01:03,080 Speaker 6: the last two years, they're the people that have been 24 00:01:03,200 --> 00:01:05,200 Speaker 6: victims here. But they could, as you said, they could 25 00:01:05,200 --> 00:01:07,920 Speaker 6: have anything from your basic detail. So you name your email, 26 00:01:08,120 --> 00:01:10,480 Speaker 6: your frequent fly number, and your points balance through to 27 00:01:11,120 --> 00:01:12,000 Speaker 6: your meal preference. 28 00:01:12,280 --> 00:01:12,560 Speaker 3: Now. 29 00:01:12,720 --> 00:01:14,679 Speaker 6: I know it doesn't sound like that bigger deal, and 30 00:01:14,720 --> 00:01:17,039 Speaker 6: we could joke about it, but the thing is, this 31 00:01:17,280 --> 00:01:19,480 Speaker 6: is now. This is not just a thing that happened. 32 00:01:19,600 --> 00:01:23,440 Speaker 6: This data is now in the hands of scammers. They 33 00:01:23,520 --> 00:01:27,160 Speaker 6: literally have the data. There was gigabytes of data now available. 34 00:01:27,280 --> 00:01:29,640 Speaker 6: They've got it all. So you're going to get emails now, 35 00:01:29,640 --> 00:01:31,120 Speaker 6: you're going to get phone calls, You're going to get 36 00:01:31,160 --> 00:01:35,240 Speaker 6: text messages, and those messages will be far more personalized 37 00:01:35,240 --> 00:01:37,640 Speaker 6: than ever before because they know those little things about you. 38 00:01:37,959 --> 00:01:39,679 Speaker 7: They might take a little bit of info they learn. 39 00:01:39,600 --> 00:01:41,840 Speaker 6: About you from Optis, a little bit from medibank, and 40 00:01:41,920 --> 00:01:44,640 Speaker 6: now a little bit from quantics and whatever the email is. 41 00:01:44,680 --> 00:01:49,280 Speaker 6: Whether it's an email about travel or flights, which is obvious, 42 00:01:49,320 --> 00:01:51,160 Speaker 6: they'll try and trick you into thinking your flights to 43 00:01:51,240 --> 00:01:55,000 Speaker 6: lay click here, update your details, or some random email 44 00:01:55,160 --> 00:01:58,200 Speaker 6: that talks about something about you that feels very personal. 45 00:01:58,240 --> 00:02:00,800 Speaker 7: This must be real because they know that I gluten. 46 00:02:00,480 --> 00:02:04,280 Speaker 6: Free, so you're more likely to click that button. 47 00:02:04,360 --> 00:02:06,440 Speaker 7: That's the trick here, that's the scam. 48 00:02:06,240 --> 00:02:06,640 Speaker 2: Hey, trev. 49 00:02:06,720 --> 00:02:09,480 Speaker 5: When this story popped up, it was it was that 50 00:02:09,520 --> 00:02:13,880 Speaker 5: these hackers or scammers had given Quantus a deadline to 51 00:02:13,919 --> 00:02:17,640 Speaker 5: play to effectively pay a ransom, which Quantus didn't pay. 52 00:02:18,840 --> 00:02:21,880 Speaker 2: What do you think they should have done? Like, I know, 53 00:02:21,919 --> 00:02:22,280 Speaker 2: we can't. 54 00:02:22,639 --> 00:02:26,400 Speaker 5: You can't pay these scammers and hackers, but it is 55 00:02:26,440 --> 00:02:29,240 Speaker 5: a huge compromise of all of our details and it's 56 00:02:29,320 --> 00:02:31,320 Speaker 5: someone has to be responsible for it. 57 00:02:30,680 --> 00:02:32,560 Speaker 7: It's a massive compromise. 58 00:02:32,600 --> 00:02:35,520 Speaker 6: So when we first heard about the hack, it was like, okay, 59 00:02:35,760 --> 00:02:37,560 Speaker 6: it's in the hands of the hackers now, but we 60 00:02:37,600 --> 00:02:40,240 Speaker 6: didn't know if the data would ever be released. And 61 00:02:40,280 --> 00:02:42,800 Speaker 6: as soon as they started talking about ransoms and releasing 62 00:02:42,880 --> 00:02:44,400 Speaker 6: data by a certain data was like, hang on it, 63 00:02:44,440 --> 00:02:46,920 Speaker 6: this is going to happen, and it genuinely happened. So 64 00:02:47,680 --> 00:02:51,679 Speaker 6: unlike in Optus, Optus data was never fully released. You know, 65 00:02:51,720 --> 00:02:54,160 Speaker 6: there's millions of people's data and only ten thousand were 66 00:02:54,160 --> 00:02:57,440 Speaker 6: ever released in this case, as far as we can tell, 67 00:02:57,480 --> 00:03:00,000 Speaker 6: it's all been released now and so it's real. It's 68 00:03:00,120 --> 00:03:03,560 Speaker 6: out there. Connus couldn't pay the ransom. You pay the ransom, 69 00:03:03,560 --> 00:03:06,040 Speaker 6: you start a whole other world of dramas. But the 70 00:03:06,120 --> 00:03:08,600 Speaker 6: Conus needs to be held responsible. The government needs to 71 00:03:08,600 --> 00:03:10,760 Speaker 6: come down so hard on them so that not only 72 00:03:10,800 --> 00:03:14,360 Speaker 6: they regret it and work harder, but every company works 73 00:03:14,360 --> 00:03:15,960 Speaker 6: harder to protect our data. 74 00:03:16,040 --> 00:03:17,800 Speaker 3: So true they were threatening that they or they have 75 00:03:17,960 --> 00:03:21,520 Speaker 3: they posted on the dark Web. The dark web fascinates me. 76 00:03:22,080 --> 00:03:25,079 Speaker 3: I don't know how to get take us yet. You 77 00:03:25,400 --> 00:03:28,160 Speaker 3: have the membership dark reb written all over you. 78 00:03:29,600 --> 00:03:33,200 Speaker 6: So think of it like an alternate Internet. So it 79 00:03:33,280 --> 00:03:35,520 Speaker 6: uses a different browser. You can't get it on Google 80 00:03:35,600 --> 00:03:38,320 Speaker 6: Chrome uses a different browser, and essentially there's no real 81 00:03:38,400 --> 00:03:39,640 Speaker 6: search engine of the dark Web. 82 00:03:40,160 --> 00:03:42,080 Speaker 7: You've got to be in groups. You've got to be in. 83 00:03:42,880 --> 00:03:44,080 Speaker 4: I can't get it on the app. 84 00:03:43,840 --> 00:03:46,080 Speaker 2: Store, so not everyone can access it. 85 00:03:47,400 --> 00:03:48,040 Speaker 7: Look, you can. 86 00:03:48,400 --> 00:03:51,040 Speaker 6: You can download a dark web browser pretty quickly and easily, 87 00:03:51,200 --> 00:03:53,600 Speaker 6: but there's nothing there unless you're so. I was in 88 00:03:53,600 --> 00:03:56,240 Speaker 6: a Telegram group, you know Telegram. It's like what's happened Signal? 89 00:03:56,280 --> 00:03:57,360 Speaker 3: All those things I've heard about. 90 00:03:57,400 --> 00:04:00,000 Speaker 7: It. 91 00:04:00,160 --> 00:04:06,760 Speaker 6: It just communicating with themselves and their followers via Telegram, 92 00:04:06,840 --> 00:04:08,960 Speaker 6: and that's where I got the dark web link, and 93 00:04:09,000 --> 00:04:11,840 Speaker 6: I was able to see what they were purporting to 94 00:04:11,880 --> 00:04:13,720 Speaker 6: release and see the data. 95 00:04:13,800 --> 00:04:16,080 Speaker 7: But again I didn't go counlighting it. 96 00:04:16,120 --> 00:04:19,159 Speaker 1: I don't want what else is on the dark Web. 97 00:04:19,520 --> 00:04:21,840 Speaker 1: If we get access, what do we find? 98 00:04:22,000 --> 00:04:24,000 Speaker 3: What's there? Drugs? 99 00:04:24,480 --> 00:04:25,440 Speaker 7: Film, as well. 100 00:04:25,640 --> 00:04:29,000 Speaker 6: I mean, it's basically a place where you know, if 101 00:04:29,000 --> 00:04:32,480 Speaker 6: it's if it's not suited for general public consumption, or 102 00:04:32,720 --> 00:04:35,000 Speaker 6: it's it's the kind of nefarious thing that you wouldn't 103 00:04:35,040 --> 00:04:37,640 Speaker 6: want Google finding, then it's on the dark Web. You's 104 00:04:37,640 --> 00:04:38,880 Speaker 6: got to remember, as soon as you put something on 105 00:04:38,920 --> 00:04:41,800 Speaker 6: the Internet, Google's able to find it and infiltrate it 106 00:04:41,960 --> 00:04:45,320 Speaker 6: and indexit, search it. So the dark web is not searchable, 107 00:04:45,760 --> 00:04:46,279 Speaker 6: and that's. 108 00:04:46,120 --> 00:04:47,760 Speaker 2: Why I don't want to be a member of the 109 00:04:47,839 --> 00:04:48,280 Speaker 2: dark Web. 110 00:04:48,960 --> 00:04:51,480 Speaker 6: But the biggest thing with this, with Quantus, with everything 111 00:04:51,520 --> 00:04:54,080 Speaker 6: with the dark Web is vigilance. You've just got to 112 00:04:54,160 --> 00:04:56,800 Speaker 6: know that these people aren't out there to prank call you. 113 00:04:56,920 --> 00:04:59,279 Speaker 6: It's not knock and run style. This is they want 114 00:04:59,279 --> 00:05:02,080 Speaker 6: to get your infrom more of information. So be very 115 00:05:02,240 --> 00:05:05,599 Speaker 6: wary of phone calls, text messages and emails that feel 116 00:05:05,640 --> 00:05:08,080 Speaker 6: like they want you to do something, and then ask yourself, 117 00:05:08,320 --> 00:05:10,080 Speaker 6: why why do they want me to click that tre. 118 00:05:10,080 --> 00:05:12,560 Speaker 3: Have you ever come close to being done yourself? 119 00:05:15,040 --> 00:05:17,440 Speaker 6: I don't think so, but I wouldn't rule it out. 120 00:05:17,440 --> 00:05:19,040 Speaker 6: I mean I don't know. Look, I've definitely been a 121 00:05:19,080 --> 00:05:21,960 Speaker 6: part of plenty of hacks. There's a great, great website 122 00:05:22,000 --> 00:05:25,360 Speaker 6: called Have I Been Pooned? It's owned with a P, 123 00:05:25,720 --> 00:05:27,919 Speaker 6: and you type in your email address and it tells 124 00:05:27,920 --> 00:05:29,520 Speaker 6: you every hack you've ever been part of. 125 00:05:30,080 --> 00:05:34,719 Speaker 2: I need to have I Been Honed? 126 00:05:34,800 --> 00:05:36,760 Speaker 7: P w ne E D pooned. 127 00:05:39,200 --> 00:05:42,680 Speaker 6: No, there's no owned, but put a P instead of. 128 00:05:42,680 --> 00:05:46,640 Speaker 3: The O w O any p w n E D 129 00:05:46,920 --> 00:05:50,080 Speaker 3: no O no Jesus Christ dot com. 130 00:05:50,279 --> 00:05:51,800 Speaker 7: Yeah, it's very nerdy dot com. 131 00:05:51,880 --> 00:05:53,600 Speaker 6: Yeah, and you put in your email address and it 132 00:05:53,640 --> 00:05:55,680 Speaker 6: tells you all the hacks that your email address has 133 00:05:55,680 --> 00:05:57,960 Speaker 6: been linked to. And that means just, let's be honest, 134 00:05:58,279 --> 00:06:01,560 Speaker 6: you've all shared the password from one side to another. Yeah, 135 00:06:01,600 --> 00:06:02,839 Speaker 6: and it'll freak you out. 136 00:06:02,880 --> 00:06:04,440 Speaker 3: Oh my god, hang on, hang on, hang on before 137 00:06:04,440 --> 00:06:04,919 Speaker 3: you drop it. 138 00:06:05,240 --> 00:06:07,120 Speaker 2: By good, I'm doing mine now too. 139 00:06:07,400 --> 00:06:08,400 Speaker 3: Is this part of a hack? 140 00:06:08,960 --> 00:06:10,719 Speaker 2: Yeah? 141 00:06:10,880 --> 00:06:12,719 Speaker 6: No, But you know what I mentioned about quantus with 142 00:06:12,720 --> 00:06:17,560 Speaker 6: an injunction the data, the data that qunis has got. 143 00:06:17,600 --> 00:06:19,960 Speaker 6: This is how Troy Hunt, who runs that website, would 144 00:06:20,040 --> 00:06:22,120 Speaker 6: normally add quanas to the list, but he can't. 145 00:06:22,160 --> 00:06:23,240 Speaker 7: He's not legally allowed to. 146 00:06:23,560 --> 00:06:25,480 Speaker 3: I'll tell you what. We've got to go to a break, 147 00:06:25,480 --> 00:06:27,279 Speaker 3: but let's come back, because I'm watching the reaction of 148 00:06:27,320 --> 00:06:30,040 Speaker 3: these two I think they've been done a couple of times. 149 00:06:30,080 --> 00:06:33,680 Speaker 3: Over Hey, Trevor Long, t Expert Extraordinary, Trevor, we love 150 00:06:33,680 --> 00:06:35,520 Speaker 3: your work mate. You welcome on the show anytime. Thanks 151 00:06:35,520 --> 00:06:35,920 Speaker 3: so much. 152 00:06:36,320 --> 00:06:37,520 Speaker 7: Cheers, see so true. 153 00:06:37,560 --> 00:06:38,040 Speaker 4: Thanks true. 154 00:06:38,880 --> 00:06:41,440 Speaker 3: Right across Melbourne, this is No. Over one hundred. You 155 00:06:41,480 --> 00:06:43,400 Speaker 3: are on the air with Jason Lauren Clints here as well. 156 00:06:43,600 --> 00:06:48,719 Speaker 3: We're just talking to Texpert Extraordinary Trevor Long, regarding this 157 00:06:49,120 --> 00:06:51,160 Speaker 3: latest Quantus data hack. 158 00:06:51,279 --> 00:06:51,440 Speaker 4: Yeah. 159 00:06:51,480 --> 00:06:53,599 Speaker 5: I feel like we're hearing this in the news a lot, 160 00:06:53,720 --> 00:06:56,039 Speaker 5: like your data has been breached, you've been hacked. You 161 00:06:56,080 --> 00:06:58,440 Speaker 5: get those little iPhone notifications sometimes, do you ever get 162 00:06:58,480 --> 00:07:01,920 Speaker 5: that same you may have been in a scammer hat and. 163 00:07:02,800 --> 00:07:05,080 Speaker 4: Put to this incredible website. 164 00:07:05,200 --> 00:07:07,240 Speaker 2: Yeah, it's called have I Been Poned? 165 00:07:07,279 --> 00:07:11,040 Speaker 5: I've never heard of it spelled pw ne D And 166 00:07:11,080 --> 00:07:13,360 Speaker 5: you go on it and then you type in your 167 00:07:13,400 --> 00:07:16,440 Speaker 5: email and it tells you how many scams you've been. 168 00:07:16,560 --> 00:07:21,760 Speaker 1: Now our shock was data breach audible Like we both gasped, and. 169 00:07:21,680 --> 00:07:27,560 Speaker 3: It's I've just put mine worry zero data breaches. 170 00:07:27,640 --> 00:07:31,280 Speaker 2: Zero data breaches. That's why I was like you and 171 00:07:31,320 --> 00:07:32,840 Speaker 2: I got. 172 00:07:32,680 --> 00:07:34,080 Speaker 4: Eight data breaches. 173 00:07:34,280 --> 00:07:40,520 Speaker 1: Of course it's you, okay, So I've got Luxotica in 174 00:07:40,560 --> 00:07:43,680 Speaker 1: March twenty twenty one, the world's largest eyewear company. They 175 00:07:43,680 --> 00:07:47,120 Speaker 1: actually owned Sunglass hut right, you might recall, so their 176 00:07:47,320 --> 00:07:52,040 Speaker 1: entire entire database was breached. So email address, gender names, 177 00:07:52,120 --> 00:07:56,480 Speaker 1: phone numbers, physical addresses, and then ox Fam ox Fam 178 00:07:56,520 --> 00:08:00,560 Speaker 1: Australia real victim of a data breach, email dress, bank 179 00:08:00,600 --> 00:08:06,280 Speaker 1: account numbers, whoa partial credit card data payment histories? 180 00:08:06,600 --> 00:08:07,160 Speaker 2: When was that? 181 00:08:07,240 --> 00:08:08,720 Speaker 4: Does it say it goes twenty twenty one? 182 00:08:08,880 --> 00:08:11,920 Speaker 3: Also, God, you haven't been big to charity since twenty 183 00:08:11,920 --> 00:08:12,320 Speaker 3: twenty one? 184 00:08:12,360 --> 00:08:15,160 Speaker 2: Have you donated to Oxfam? And mine didn't say it 185 00:08:15,200 --> 00:08:15,600 Speaker 2: was breach? 186 00:08:16,160 --> 00:08:16,440 Speaker 4: Wow? 187 00:08:16,840 --> 00:08:19,760 Speaker 3: You know my other email address is your own data breaches? 188 00:08:19,880 --> 00:08:21,400 Speaker 2: What's your other email address? 189 00:08:22,000 --> 00:08:23,000 Speaker 3: Sometimes you've got two? 190 00:08:23,280 --> 00:08:26,640 Speaker 2: What have you got? Big boy sixty nine? Hotmail? Going on? 191 00:08:27,960 --> 00:08:28,480 Speaker 7: Geez? 192 00:08:29,280 --> 00:08:30,960 Speaker 4: Is that concerning what it is? 193 00:08:31,000 --> 00:08:31,720 Speaker 3: Now? Yeah? 194 00:08:32,000 --> 00:08:34,000 Speaker 2: Let me check my old hotmail address. 195 00:08:34,760 --> 00:08:38,560 Speaker 3: That is sugar Lips. I'm the score. 196 00:08:40,360 --> 00:08:44,000 Speaker 1: I mean, that's that's me, my bank account. I've had 197 00:08:44,040 --> 00:08:46,760 Speaker 1: that bank account forever. You don't like you don't like 198 00:08:46,840 --> 00:08:47,840 Speaker 1: charge change? 199 00:08:47,880 --> 00:08:48,440 Speaker 3: Is it your dollar? 200 00:08:48,520 --> 00:08:48,960 Speaker 5: Might want. 201 00:08:51,559 --> 00:08:53,920 Speaker 4: Usually credit card data? 202 00:08:53,960 --> 00:08:57,480 Speaker 1: So, like Trev told us, they're basically it's little pieces 203 00:08:57,480 --> 00:09:00,680 Speaker 1: of the puzzle and drag the pieces of the puzzle together. 204 00:09:01,280 --> 00:09:02,640 Speaker 4: That's when they get. 205 00:09:02,400 --> 00:09:05,240 Speaker 5: Guys, my old my my hotmail address, which I don't 206 00:09:05,280 --> 00:09:08,120 Speaker 5: access anymore, but some things still go there. In twenty 207 00:09:08,200 --> 00:09:13,760 Speaker 5: twenty one, Twitter, my details were breached, name, email address, 208 00:09:13,760 --> 00:09:14,439 Speaker 5: social media. 209 00:09:14,240 --> 00:09:18,000 Speaker 2: Profile, my heritage. I didn't even know i'd done that. 210 00:09:18,040 --> 00:09:19,080 Speaker 2: I still don't know where. 211 00:09:18,840 --> 00:09:21,040 Speaker 3: I'm from, what my heritage like one of those. 212 00:09:22,920 --> 00:09:24,480 Speaker 4: You're from Glenarris. 213 00:09:26,960 --> 00:09:27,560 Speaker 2: Originally. 214 00:09:28,080 --> 00:09:32,000 Speaker 5: And in two thousand and eight, guys, heaven help whoever's 215 00:09:32,000 --> 00:09:32,800 Speaker 5: got access to this? 216 00:09:33,520 --> 00:09:35,000 Speaker 2: My MySpace was breached? 217 00:09:35,120 --> 00:09:37,920 Speaker 4: No, not your top friends. 218 00:09:37,600 --> 00:09:40,199 Speaker 2: Oh my god, my top twelve friends and my. 219 00:09:39,960 --> 00:09:42,880 Speaker 5: Rock mills playing in the background. 220 00:09:45,000 --> 00:09:45,439 Speaker 2: I loved. 221 00:09:45,920 --> 00:09:48,840 Speaker 3: If you want to look this website up again, it's 222 00:09:48,880 --> 00:09:52,800 Speaker 3: called have I Been Poned? 223 00:09:53,280 --> 00:09:57,960 Speaker 2: P w n ed dot com. Wow, that's amazing. 224 00:09:58,000 --> 00:10:00,760 Speaker 5: And you can also get yourself notified if you if 225 00:10:00,800 --> 00:10:02,160 Speaker 5: there is a data breach with your data. 226 00:10:02,040 --> 00:10:05,640 Speaker 3: It's worth checking. Yeah, one hundred percent do it. Yeah 227 00:10:06,280 --> 00:10:07,760 Speaker 3: you're going to go change your bank count now? 228 00:10:08,559 --> 00:10:09,040 Speaker 7: Probably not. 229 00:10:12,000 --> 00:10:16,480 Speaker 1: Jason Lauren Lauren wake up feeling good following them on 230 00:10:16,600 --> 00:10:17,160 Speaker 1: the social