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Speaker 1: Obviously a lot of families affected by the flooding that's

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Speaker 1: going on up in Queensland, Far North, New South Wales

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Speaker 1: and also Great A Sydney at the moment as well.

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Speaker 1: Just be careful on the roads this morning. We need

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Speaker 1: to talk about a family, a Lizmre family. This is

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Speaker 1: absolutely heartbreaking because they are affected by the floods in

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Speaker 1: twenty seven am.

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Speaker 2: But we've heard that Craig.

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Speaker 1: And Crystal, they've lost their entire home again. They don't

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Speaker 1: have insurance and we want to give Crystal a call

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Speaker 1: now just to check in to see how they're going.

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Speaker 1: Let's give her a call. Hello, Crystal, how are you?

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Speaker 2: Love? It's Fitty and Whippers.

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Speaker 1: Hello, how are you Okay? Where are you at the moment?

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Speaker 1: It looks like you're in a hospital? Is that correct?

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Speaker 3: We know we're at the Alsin Medical Center. The hospitals

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Speaker 3: at full capacity and lives more as far as we know.

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Speaker 4: Okay, And who have you got next to you there? Crystal?

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Speaker 5: Yeah? It is my little a little girl.

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Speaker 2: Oh is she a little bit sick at the moment? Crystal?

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Speaker 5: She yeah, she.

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Speaker 3: Came down with her and her brother both got a

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Speaker 3: vomiting bugs the night before last is that we needed.

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Speaker 4: Oh my poor little thing, Kristal. We've been thinking of

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Speaker 4: you guys, and we're hearing more about your story as

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Speaker 4: we come to grips with what's going on, Crystal, So

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Speaker 4: can you set up the scene for us? You're at home,

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Speaker 4: the flood's a rising. You knew you had to get out, like.

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Speaker 3: We spent two days preparing our business and residents that

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Speaker 3: we live at.

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Speaker 5: We live at our business what's your business airport?

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Speaker 3: We live at the air Lisma Airport right, So we

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Speaker 3: have eight aircraft that are normally stored there. Light aircraft,

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Speaker 3: so we evacuated all, moved them all to the flood

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Speaker 3: mound where they usually saved, and moved all of our

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Speaker 3: belongings up onto a flood mezzanine that we bought three

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Speaker 3: months ago that was meant to be well above the

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Speaker 3: one and one hundred.

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Speaker 5: Flood level, so we thought everything would be safe.

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Speaker 3: I took one box of baby stuff with me in

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Speaker 3: the car and took the kids to Alston. It was

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Speaker 3: your family friend's house, so that the kids would be say,

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Speaker 3: so I evacuated it four point thirty in the afternoon.

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Speaker 3: Well the roads got cut, ye, My partner stage Craig.

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Speaker 3: He stayed behind friends that owned the helicopter business road

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Speaker 3: to Wing. They they're businesses that were above one in

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Speaker 3: one hundred normally, so he was planning to stay there

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Speaker 3: with them so that when the floodwaters received he could

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Speaker 3: get into our hangar as soon as possible to start

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Speaker 3: the clean up effort because the roads are usually still cut.

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Speaker 5: For a while.

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Speaker 3: So he was actually staying in one of our neighboring hangars,

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Speaker 3: had like a portable cabin and he like set that

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Speaker 3: up in front of their business because he thought it

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Speaker 3: would be fine. And then at like four am or

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Speaker 3: three am, I think I was messaging with the lady

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Speaker 3: at the road wing business because his bone wasn't working,

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Speaker 3: and I said, oh, is here, okay, can you can

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Speaker 3: you check on him? And they had to look outside

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Speaker 3: and they were like shining the torch out the window

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Speaker 3: to try and get his attention because the water was

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Speaker 3: already coming into the cabin, but he hadn't noticed, and

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Speaker 3: so he hopped out of the cabin door and like

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Speaker 3: like made his way through the floodwater to the inside

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Speaker 3: of their building and then the cabin got swept swept

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Speaker 3: away like five minutes later.

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Speaker 1: Oh, my gosh, he nearly lost his life there, Crystal.

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Speaker 5: Is that courage, Yeah, that's right.

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Speaker 3: And then so he went into the house and they

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Speaker 3: had their They got like a ten month old baby

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Speaker 3: and the two and a half year olds like same

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Speaker 3: agents pretty much as our kids, and the two of them,

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Speaker 3: they were trying to move everything up in their house.

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Speaker 5: Because they didn't think it was in a flood there

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Speaker 5: it shouldn't have.

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Speaker 3: And then luckily we had our tinny, our tinny boat

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Speaker 3: was there and they they held out as long as

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Speaker 3: they could because they were waiting for light so they

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Speaker 3: could have some visibility. And then they used the tinney

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Speaker 3: to get across to the flood mound where all the

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Speaker 3: aircraft and that's like not far, it's like you know,

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Speaker 3: a road with away from the building, but you know,

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Speaker 3: that was hard to get to cross that water. And

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Speaker 3: as they were going across in the boat, the hangar

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Speaker 3: doors off the shed were falling down, and I mean

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Speaker 3: they're like six meter high steels pulling scamming down into

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Speaker 3: the water. And as they're coming in the tinny trying

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Speaker 3: to get to that helicopter, the cabin that he was saying,

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Speaker 3: it went around the building and nearly took the helicopter

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Speaker 3: out on its way.

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Speaker 5: Down the road. Gosh, going, oh my god. If how

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Speaker 5: helicopter goes, we're going to die.

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Speaker 3: Probably, So they managed to get it in the helicopter

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Speaker 3: and take off, and then Craig tied his boat to

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Speaker 3: whatever he could find and jumped in the helicopter and

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Speaker 3: they took off. So the water was nearly at the

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Speaker 3: belly of the helicopter already geez.

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Speaker 4: So Craig managed to get out of there. I mean,

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Speaker 4: staying around to try and make sure the planes are

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Speaker 4: up on the mound and everything was crucial. But you're right.

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Speaker 4: If that helicopter hadn't lifted off, god knows what would

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Speaker 4: have happened.

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Speaker 3: Well, I mean, they at least they were in a tinny,

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Speaker 3: but the water was so strong, and I mean it's

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Speaker 3: just a tiny tinny, you know, minimum capacity.

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Speaker 2: So how's your house completely seen and under?

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Speaker 5: We believe the roof went underably, But.

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Speaker 1: Can I get this right? That you had only just

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Speaker 1: got over the twenty seven A floods.

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Speaker 2: Is that correct?

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Speaker 5: Oh? Yeah, yeah, that's it. We'd repaired everything from that.

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Speaker 3: We only had a centimeter of water go into our

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Speaker 3: living area in the twenty seventeen flood, and we've left

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Speaker 3: our cat in the hangar too, so I'm pretty sure

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Speaker 3: he's gone, unfortunately, because we thought he would be safe.

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Speaker 1: Cyber cats inside, Crystal, Crystal, can you just give everyone

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Speaker 1: a perspective here, because if you've been affected by the

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Speaker 1: twenty seven A floods, how expensive is flood insurance for

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Speaker 1: a home?

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Speaker 2: Is it ridiculous?

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Speaker 5: You can't get it?

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Speaker 3: I literally got laughed at when I rang our insurance

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Speaker 3: company after twenty seven but they're like, we.

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Speaker 5: Don't enjoy that.

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Speaker 4: Well, the thing is too Crystal. I've read that a

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Speaker 4: lot of people will apply online put in their address

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Speaker 4: and because of where they live, it simply says you're

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Speaker 4: not you can't apply for insurance. So there's absolutely no

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Speaker 4: way that you can get it, Crystal. When you talk

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Speaker 4: about the business and in the houses obviously completely submerged,

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Speaker 4: the water level has risen past the roofline. But in

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Speaker 4: terms of the business and the planes, the planes on

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Speaker 4: the mound if they flooded as well, are the planes gone?

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Speaker 3: Yeah, they were all swept away yep. So we had

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Speaker 3: eight aircraft in our hangar. Our car was on the

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Speaker 3: flood mound as well.

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Speaker 5: So you go.

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Speaker 4: So that's great, but it might.

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Speaker 5: Still be there. I don't know.

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Speaker 3: I haven't gotten full images of what the water receding

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Speaker 3: is looking like, but it would still be completely gone

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Speaker 3: right off and wasn't insured.

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Speaker 4: So where's Craig Now?

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Speaker 3: He's lined off at the petrol station, driving around the

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Speaker 3: block with our son to try and get him to happen.

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Speaker 3: Now they're apparently they're out of diesel here and they're

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Speaker 3: charging exponential prices for fuel.

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Speaker 2: Oh man, So so Crystal, let me get this right.

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Speaker 1: You've lost your house. It looks like you've lost your

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Speaker 1: livelihood now with the planes. So this is just a

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Speaker 1: slow rebuild.

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Speaker 5: Now we don't even know. We don't know if we

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Speaker 5: could do another flood, to be honest anymore.

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Speaker 4: How do you start again?

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Speaker 5: Good that you know, we haven't slept in like two days.

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Speaker 3: Like every time you close your eyes, it's just flashes

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Speaker 3: of horror, you know, just imagining what happened to our.

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Speaker 5: Pet and what happened to our hang, like.

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Speaker 4: Especially with a one year old and a three year old,

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Speaker 4: two little kids, and you're trying to juggle the entire thing,

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Speaker 4: your house and your business. Aug.

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Speaker 1: Oh my god, Crystal, the reason why we're ringing your

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Speaker 1: mate is we just wanted to say that we've got

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Speaker 1: your back. You've lost your house, you've lost your livelihood,

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Speaker 1: and we just want to say to you that we

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Speaker 1: want to give you fifteen thousand dollars to get your

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Speaker 1: life back on track.

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Speaker 5: Oh, thank you so much. What would make friends.

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Speaker 3: We're trying to find another car to help with the

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Speaker 3: clean up efforts, so that'll be, you know, help us

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Speaker 3: get another to sort of.

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Speaker 4: Yeah, not the least we can do. And you know what,

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Speaker 4: you see that fighting aussy spirit and we sit here

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Speaker 4: comfortably in the studio while you're there, you know, fighting

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Speaker 4: for your life. So least we can do with fifteenthous dollars.

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Speaker 5: Yeah, it's just crazy. It's just I just can't believe it.

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Speaker 3: Like now Balano has gone as well, like I've had family,

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Speaker 3: Like my mom's house has gone completely under. My sister's

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Speaker 3: house is completely under. Her father got stuck in the

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Speaker 3: roof of his house, has to be smashed out to

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Speaker 3: get in. Like my other sister on the other side

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Speaker 3: of the family, her mum's in Mullum. Her house was

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Speaker 3: the only house on her street that didn't get water

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Speaker 3: actually through the building. But she said there's no phone

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Speaker 3: signal anywhere. You know, Oh, really hard at the moment.

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Speaker 1: Well, this is only just to start, and this is

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Speaker 1: just to keep the family going and hopefully you can

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Speaker 1: get you know, some planes back through insurance there and

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Speaker 1: also you know, I start rebuilding with the home.

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Speaker 2: But we just wanted to help you out, Mane. And

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Speaker 2: I know, you know with stuff.

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Speaker 1: Like this, you with your morals and values, you probably

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Speaker 1: don't think you're a hero or anything like that, but

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Speaker 1: what you guys are doing, we just wanted to say

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Speaker 1: that you're an inspiration.

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Speaker 2: And thank you very much for coming on and having

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Speaker 2: a chat with us.

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Speaker 5: Thank you so much.

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Speaker 4: Yeah, it means the world, Crystal. Try and get some

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Speaker 4: sleep as well, the minute you can. Yeah, I think

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Speaker 4: the little one drops off. Next. Do you have a

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Speaker 4: kip in the chair too? You're eating, there's an icy pole,

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Speaker 4: there's a smile.

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Speaker 1: Well, send all our love to pray Crystal, and we

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Speaker 1: appreciate your time and we'll keep in contact with you

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Speaker 1: and get that.

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Speaker 3: Through the Okay, Okay, thank you so much, thanks for everything.

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Speaker 4: Thanks for you Crystal. Bye, it fits and whipper