1
00:00:00,240 --> 00:00:02,920
Speaker 1: Big thanks to David who was texted through about the

2
00:00:02,920 --> 00:00:07,840
Speaker 1: Big Rocking Horse and at Gumarraca. There's a message on

3
00:00:08,119 --> 00:00:12,200
Speaker 1: their Facebook page and David is sent through the whole transcript.

4
00:00:12,280 --> 00:00:14,520
Speaker 1: Really appreciate you taking the time to do that, David.

5
00:00:14,560 --> 00:00:19,000
Speaker 1: Bit of typing involved in that, but he basically says

6
00:00:19,320 --> 00:00:23,960
Speaker 1: that the Rocking Horse has been forced to the cafe

7
00:00:24,040 --> 00:00:26,560
Speaker 1: at the Rocking Horse, I should stress as a result

8
00:00:26,600 --> 00:00:29,560
Speaker 1: of a big power out hitch and subsequent power surge

9
00:00:29,560 --> 00:00:32,280
Speaker 1: in Gummarraca has had to close. This is the cafe.

10
00:00:32,320 --> 00:00:35,680
Speaker 1: They've lost over eight thousand dollars in stock and fridges

11
00:00:35,720 --> 00:00:38,200
Speaker 1: and freezers that were all brand new not long ago.

12
00:00:38,280 --> 00:00:41,600
Speaker 1: Mel Pano is the cafe owner, The Big Rocking Horse

13
00:00:41,640 --> 00:00:43,920
Speaker 1: cafe owner, Mel, Good morning, thanks for coming on.

14
00:00:44,840 --> 00:00:46,559
Speaker 2: Hello, thank you for having me on.

15
00:00:47,520 --> 00:00:48,360
Speaker 1: What a disaster.

16
00:00:49,360 --> 00:00:52,480
Speaker 2: It's yeah, very stressful. It's not a decision I've made

17
00:00:52,560 --> 00:00:55,240
Speaker 2: very lightly. So yeah, it's a very tough day.

18
00:00:56,520 --> 00:00:57,960
Speaker 1: Where do you go from here with it? I mean,

19
00:00:58,040 --> 00:01:01,000
Speaker 1: does insurance cover storm damage? And you say, please don't

20
00:01:01,000 --> 00:01:03,680
Speaker 1: ask about insurance on your blackboard sign at the cafe,

21
00:01:03,800 --> 00:01:06,240
Speaker 1: but I mean that has to be passed because that's

22
00:01:06,240 --> 00:01:07,640
Speaker 1: where you go to first, isn't it.

23
00:01:08,360 --> 00:01:12,280
Speaker 2: Well, honestly, we were quoted forty six thousand dollars to

24
00:01:12,360 --> 00:01:16,240
Speaker 2: have storm damage and food cover insurance and we thought

25
00:01:16,280 --> 00:01:18,600
Speaker 2: we can't afford that, so we didn't get insurance for

26
00:01:18,640 --> 00:01:19,119
Speaker 2: that option.

27
00:01:19,840 --> 00:01:22,160
Speaker 1: Oh man, I guess exactly what's happen.

28
00:01:23,760 --> 00:01:26,240
Speaker 2: We don't have insurance for that, No, but we have

29
00:01:26,319 --> 00:01:27,600
Speaker 2: insurance for everything else.

30
00:01:27,720 --> 00:01:32,800
Speaker 1: So yes, right, So with a storm damage, what happened

31
00:01:32,800 --> 00:01:35,960
Speaker 1: there that it was you know, a tree over power

32
00:01:36,000 --> 00:01:38,119
Speaker 1: lines that caused the search that wiped you out.

33
00:01:38,840 --> 00:01:42,040
Speaker 2: Yeah, so we had five trees down within the park

34
00:01:42,959 --> 00:01:46,240
Speaker 2: And what happened in Gamaraca was there was a huge

35
00:01:46,280 --> 00:01:49,960
Speaker 2: power search which has basically not just affected us, but

36
00:01:50,000 --> 00:01:53,840
Speaker 2: it affected many homes, many businesses in the area, so

37
00:01:54,200 --> 00:01:56,800
Speaker 2: it's not just us affected, so you know, I do

38
00:01:56,880 --> 00:01:59,400
Speaker 2: acknowledge all of them as well. So yeah, so there's

39
00:01:59,600 --> 00:02:03,440
Speaker 2: how points blown, there's fridges, freeze is blown. You know,

40
00:02:03,440 --> 00:02:06,680
Speaker 2: they've all been searched, so they're all ruined. Basically, we've

41
00:02:06,680 --> 00:02:09,120
Speaker 2: got a power board that's all surged as well, So

42
00:02:10,360 --> 00:02:13,800
Speaker 2: we can't even turn anything on. Half of the cafe,

43
00:02:13,880 --> 00:02:14,919
Speaker 2: we can't even turn.

44
00:02:14,720 --> 00:02:19,440
Speaker 1: On Oh my goodness, how's the rest of the park?

45
00:02:19,639 --> 00:02:21,680
Speaker 1: They are they able to open and function.

46
00:02:22,520 --> 00:02:24,959
Speaker 2: So the rest of the park is open, the animal parks,

47
00:02:25,000 --> 00:02:29,640
Speaker 2: the mini golf, the toy shop, they're all open. We do,

48
00:02:29,720 --> 00:02:32,160
Speaker 2: you know, encourage people. If you want to help us,

49
00:02:32,800 --> 00:02:36,040
Speaker 2: don't set up guns go fund me papers please, you know,

50
00:02:36,080 --> 00:02:39,240
Speaker 2: we rather people get help where they need it. But

51
00:02:40,000 --> 00:02:42,440
Speaker 2: come and support us by visiting the animal park and

52
00:02:42,520 --> 00:02:45,040
Speaker 2: say many golf and doing things like that. We really

53
00:02:45,080 --> 00:02:47,400
Speaker 2: appreciate that. We want people to make memories here.

54
00:02:49,120 --> 00:02:50,959
Speaker 1: Yeah, that's really good of you to say that, Mill,

55
00:02:51,040 --> 00:02:53,160
Speaker 1: So no go fund me pages, You're not after that.

56
00:02:53,360 --> 00:02:55,440
Speaker 1: Just come and support you and that's the best thing

57
00:02:55,480 --> 00:02:57,639
Speaker 1: people can do. And take a trip up the gum

58
00:02:57,680 --> 00:02:59,880
Speaker 1: a rack a beautiful spot and enjoy. And I've done

59
00:02:59,919 --> 00:03:01,960
Speaker 1: that with my kids being through the park. We fed

60
00:03:01,960 --> 00:03:04,000
Speaker 1: the animals and had to look at the shop and

61
00:03:04,040 --> 00:03:06,200
Speaker 1: had a coffee and climb the horse of course, so

62
00:03:07,440 --> 00:03:09,320
Speaker 1: lovely a course of course. Yeah.

63
00:03:09,360 --> 00:03:12,040
Speaker 2: And if anything, I'll probably get some food trucks here

64
00:03:12,120 --> 00:03:15,280
Speaker 2: on weekends and school holidays and people will still be

65
00:03:15,320 --> 00:03:18,440
Speaker 2: able to get food, you know, so we'll work something out.

66
00:03:18,520 --> 00:03:21,760
Speaker 2: But yes, at the moment, the cafe will be closed.

67
00:03:22,280 --> 00:03:24,920
Speaker 1: All right, Mel good luck moving forward. G I hope

68
00:03:25,240 --> 00:03:27,560
Speaker 1: you're not out of action for too long in your

69
00:03:27,560 --> 00:03:30,239
Speaker 1: own cafe, and you can get back on your feet

70
00:03:30,280 --> 00:03:33,400
Speaker 1: as quickly as possible. Best way get public support behind

71
00:03:33,440 --> 00:03:37,440
Speaker 1: you in visiting the park and purchasing something and enjoying

72
00:03:37,480 --> 00:03:39,400
Speaker 1: the day out. So really good of you to pass

73
00:03:39,440 --> 00:03:41,640
Speaker 1: that message on, Mel, And I appreciate you coming on.

74
00:03:41,760 --> 00:03:42,360
Speaker 1: Thank you all the.

75
00:03:42,320 --> 00:03:44,480
Speaker 2: Best, Thank you appreciate it.

76
00:03:45,480 --> 00:03:48,920
Speaker 1: Yeah, no worries. What a nightmare. And the Big Rocking

77
00:03:48,960 --> 00:03:52,960
Speaker 1: Horse Cafe closed. The storm and power surge, she says

78
00:03:53,000 --> 00:03:56,080
Speaker 1: on a blackboard there, costing over eight thousand dollars in

79
00:03:56,200 --> 00:04:00,680
Speaker 1: food and equipment losses. Has truly broken me, the message,

80
00:04:00,720 --> 00:04:06,080
Speaker 1: says Mel. And that is just terrible. But she says,

81
00:04:06,160 --> 00:04:09,600
Speaker 1: and this is a Facebook page, no go fundme pages, please,

82
00:04:09,640 --> 00:04:12,120
Speaker 1: we would rather you visit the animal park or play

83
00:04:12,120 --> 00:04:15,840
Speaker 1: mini golf. Will donate directly to any not for profit charity.

84
00:04:15,880 --> 00:04:18,920
Speaker 1: With the storm came a big power outage and subsequent

85
00:04:18,960 --> 00:04:22,680
Speaker 1: power surgeon gummarraka. And we've put every dollar we have

86
00:04:22,760 --> 00:04:25,160
Speaker 1: into the park up grades, every cent of our savings.

87
00:04:25,320 --> 00:04:27,640
Speaker 1: Just don't have the funds to replace lost stock an

88
00:04:27,720 --> 00:04:30,800
Speaker 1: electrical item. So I've made the hardest decision to permanently

89
00:04:31,120 --> 00:04:34,160
Speaker 1: close the cafe. We haven't made this decision lightly out

90
00:04:34,200 --> 00:04:37,400
Speaker 1: of many cafe employees. This has truly broken me. The

91
00:04:37,440 --> 00:04:40,279
Speaker 1: animal park, mini golf, horse, climbs and gift shop still

92
00:04:40,279 --> 00:04:43,640
Speaker 1: open nine till five, seven days a week. Anyone who's

93
00:04:43,640 --> 00:04:46,679
Speaker 1: had birthday's book will be contacted this week, and anyone

94
00:04:46,800 --> 00:04:49,440
Speaker 1: who wants to mention insurance please don't. That's what the

95
00:04:49,480 --> 00:04:52,680
Speaker 1: message says. So Mel wants you to go and visit

96
00:04:52,680 --> 00:04:56,839
Speaker 1: her and they will work around whatever has happened. But

97
00:04:56,920 --> 00:05:00,760
Speaker 1: permanent closure of the cafe, that's not good. And hopefully

98
00:05:00,800 --> 00:05:03,000
Speaker 1: she does manage to get it open again in the future.

99
00:05:03,320 --> 00:05:05,240
Speaker 1: But you know we've all been there at some stage,

100
00:05:05,320 --> 00:05:08,159
Speaker 1: right taking the kids, grandkids, whatever. It's a great day out.

101
00:05:08,640 --> 00:05:11,279
Speaker 1: Enjoyed the climb up the top of the rocking Horse

102
00:05:12,080 --> 00:05:16,599
Speaker 1: and it's fantastic and for young kids walking around the

103
00:05:16,600 --> 00:05:18,880
Speaker 1: animal park there. I'd love to hear your stories about

104
00:05:18,960 --> 00:05:22,520
Speaker 1: Gumma Racker and the big rocking Horse. There's so many

105
00:05:22,560 --> 00:05:23,159
Speaker 1: to be had.