1 00:00:03,900 --> 00:00:06,360 Sean Aylmer: Welcome to the Fear and Greed Daily Interview. I'm Sean 2 00:00:06,360 --> 00:00:09,840 Sean Aylmer: Aylmer. For many businesses, the pace of change over the 3 00:00:09,840 --> 00:00:13,380 Sean Aylmer: last few years may never be seen again. A pandemic 4 00:00:13,380 --> 00:00:17,340 Sean Aylmer: forcing everyone to work from home, businesses in hibernation or 5 00:00:17,340 --> 00:00:20,310 Sean Aylmer: pivoting into new areas, the boom in eCommerce, the rapid 6 00:00:20,310 --> 00:00:23,340 Sean Aylmer: shift away from cash. Today I wanted to talk to 7 00:00:23,340 --> 00:00:27,390 Sean Aylmer: a company providing small to medium businesses with the technology 8 00:00:27,450 --> 00:00:29,580 Sean Aylmer: to do it. One that a lot of Australians would 9 00:00:29,580 --> 00:00:32,010 Sean Aylmer: be familiar with, not just because of the white card- 10 00:00:32,010 --> 00:00:35,279 Sean Aylmer: readers in every second shop and cafe, but also because 11 00:00:35,280 --> 00:00:38,970 Sean Aylmer: Square was a buyer of Afterpay last year. Sam Hussain- 12 00:00:38,970 --> 00:00:42,690 Sean Aylmer: Letch is the Head of Payment Partnerships and Industry Relations 13 00:00:42,690 --> 00:00:45,839 Sean Aylmer: at Square, which is a supporter of this podcast. Sam, 14 00:00:45,840 --> 00:00:46,920 Sean Aylmer: welcome to Fear and Greed. 15 00:00:47,190 --> 00:00:48,870 Sam Hussain-Letch: Hi, Sean. Thanks for having me. 16 00:00:49,080 --> 00:00:52,050 Sean Aylmer: So what was it like when COVID hit? What did 17 00:00:52,050 --> 00:00:55,080 Sean Aylmer: you see with all your small and medium size businesses? 18 00:00:55,140 --> 00:00:56,100 Sean Aylmer: Panic perhaps? 19 00:00:57,000 --> 00:01:01,980 Sam Hussain-Letch: It was actually a totally unexpected outcome, I think not 20 00:01:01,980 --> 00:01:04,830 Sam Hussain-Letch: just for us, but for the industry as a whole. 21 00:01:05,459 --> 00:01:10,470 Sam Hussain-Letch: I think we traditionally highly indexed towards small businesses, as 22 00:01:10,470 --> 00:01:14,490 Sam Hussain-Letch: you've mentioned, Sean, and not just small businesses, but businesses 23 00:01:14,880 --> 00:01:19,350 Sam Hussain-Letch: like Freedom beverage providers who were really badly hit during 24 00:01:19,350 --> 00:01:23,370 Sam Hussain-Letch: the pandemic, really badly hit with trading restrictions. And I 25 00:01:23,370 --> 00:01:26,819 Sam Hussain-Letch: think what surprised us all is the resilience of these 26 00:01:26,819 --> 00:01:32,040 Sam Hussain-Letch: businesses and the continued growth and pivoting that we saw 27 00:01:32,040 --> 00:01:33,390 Sam Hussain-Letch: from these businesses as well. 28 00:01:34,020 --> 00:01:39,240 Sean Aylmer: And stores that... retailers and food retailers, they somehow managed 29 00:01:39,360 --> 00:01:43,770 Sean Aylmer: to pivot from being a takeaway or a restaurant to 30 00:01:43,770 --> 00:01:46,230 Sean Aylmer: actually providing goods to people in their homes, which I 31 00:01:46,230 --> 00:01:48,720 Sean Aylmer: think was one of the more remarkable things that happened during COVID. 32 00:01:48,720 --> 00:01:54,030 Sam Hussain-Letch: I have to totally agree. It was remarkable to see 33 00:01:54,300 --> 00:01:58,440 Sam Hussain-Letch: how some of these businesses really pivoted from what their 34 00:01:58,440 --> 00:02:01,980 Sam Hussain-Letch: core was to be able to really survive the pandemic. 35 00:02:01,980 --> 00:02:04,080 Sam Hussain-Letch: And I can share a couple of examples if you like. 36 00:02:04,140 --> 00:02:04,651 Sean Aylmer: Yeah, please do. 37 00:02:04,651 --> 00:02:09,810 Sam Hussain-Letch: Oh, so there's a quite popular eatery in Sydney called 38 00:02:09,900 --> 00:02:12,900 Sam Hussain-Letch: Mark And Vinny's, and they were the type of eatery that... 39 00:02:13,139 --> 00:02:15,930 Sam Hussain-Letch: they had queues out the door and didn't need to 40 00:02:15,930 --> 00:02:19,950 Sam Hussain-Letch: take bookings because they had high demand. And then during 41 00:02:19,950 --> 00:02:22,530 Sam Hussain-Letch: the pandemic, they had to unfortunately cut their staff in 42 00:02:22,530 --> 00:02:27,810 Sam Hussain-Letch: half. But within days they actually went online and were 43 00:02:27,810 --> 00:02:32,970 Sam Hussain-Letch: able to use our Square online store solution and go 44 00:02:32,970 --> 00:02:37,110 Sam Hussain-Letch: online and provide online order and delivery services using our 45 00:02:37,110 --> 00:02:40,590 Sam Hussain-Letch: solutions. And that really allowed them to keep 50% of 46 00:02:40,590 --> 00:02:43,620 Sam Hussain-Letch: their staff on and allow them to continue to trade 47 00:02:43,830 --> 00:02:46,889 Sam Hussain-Letch: during the pandemic. And that's just one example of many 48 00:02:47,280 --> 00:02:51,839 Sam Hussain-Letch: where we saw these really remarkable shifts. And even businesses 49 00:02:51,840 --> 00:02:56,250 Sam Hussain-Letch: like hairdressers, how do you continue to operate during trading 50 00:02:56,250 --> 00:02:59,340 Sam Hussain-Letch: restrictions? And we saw some of our sellers actually pivot 51 00:02:59,340 --> 00:03:03,600 Sam Hussain-Letch: to selling goods online and now that doors are back 52 00:03:03,600 --> 00:03:07,079 Sam Hussain-Letch: open and everyone's getting their hair cut, they're still offering 53 00:03:07,080 --> 00:03:11,040 Sam Hussain-Letch: those goods online and have moved to not just face- to- 54 00:03:11,040 --> 00:03:13,170 Sam Hussain-Letch: face, but now online channel as well. 55 00:03:13,560 --> 00:03:16,980 Sean Aylmer: You mentioned Squares online offerings. Most of us think of 56 00:03:17,010 --> 00:03:21,630 Sean Aylmer: the small white card- reader, the point of sale part 57 00:03:21,690 --> 00:03:24,720 Sean Aylmer: of Square, but the company itself is much bigger than that. 58 00:03:25,200 --> 00:03:29,520 Sam Hussain-Letch: That's absolutely right. And we are best recognized for the 59 00:03:29,520 --> 00:03:33,840 Sam Hussain-Letch: little Square white reader, but since we launched and since 60 00:03:33,840 --> 00:03:37,590 Sam Hussain-Letch: we launched an Australia in 2009, we offer a lot 61 00:03:37,590 --> 00:03:41,700 Sam Hussain-Letch: more than the little Square white reader. We've expanded our 62 00:03:42,000 --> 00:03:44,940 Sam Hussain-Letch: offerings in hardware, so we have a much larger range 63 00:03:44,940 --> 00:03:47,730 Sam Hussain-Letch: of hardware for sellers to use depending on what their needs are. We 64 00:03:49,680 --> 00:03:52,980 Sam Hussain-Letch: also have a really broad selection of software as well 65 00:03:52,980 --> 00:03:56,910 Sam Hussain-Letch: to help sellers run their business, and we've also expanded 66 00:03:56,910 --> 00:03:59,670 Sam Hussain-Letch: into financial services in Australia as well. So we launched 67 00:03:59,670 --> 00:04:02,550 Sam Hussain-Letch: Square Loans last year. So we have what we call 68 00:04:02,550 --> 00:04:06,869 Sam Hussain-Letch: a broad ecosystem of solutions that either we're developing ourselves, 69 00:04:06,870 --> 00:04:09,630 Sam Hussain-Letch: first party, or we're partnering with third parties who do 70 00:04:09,630 --> 00:04:13,710 Sam Hussain-Letch: it best like accounting software, for example, with Xero. And 71 00:04:13,800 --> 00:04:16,560 Sam Hussain-Letch: we are providing that solution because we know that businesses 72 00:04:16,560 --> 00:04:20,010 Sam Hussain-Letch: really need one platform or it would really help them 73 00:04:20,010 --> 00:04:22,770 Sam Hussain-Letch: simplify running their business if they had one platform to 74 00:04:22,770 --> 00:04:23,160 Sam Hussain-Letch: do that. 75 00:04:23,550 --> 00:04:27,450 Sean Aylmer: Okay. So hardware I understand, the software, not the loans, 76 00:04:27,450 --> 00:04:30,480 Sean Aylmer: but the software, that is more about managing your business, 77 00:04:30,480 --> 00:04:31,530 Sean Aylmer: is it? You use the Xero example. 78 00:04:32,970 --> 00:04:35,669 Sam Hussain-Letch: Yeah, that's right. So I heard a stat last week, 79 00:04:35,670 --> 00:04:39,780 Sam Hussain-Letch: actually, that was really interesting. So small businesses on average 80 00:04:40,140 --> 00:04:42,570 Sam Hussain-Letch: have 50 different providers that they use to run their 81 00:04:42,570 --> 00:04:45,960 Sam Hussain-Letch: business. And that's just staggering. If you think about, you're 82 00:04:45,960 --> 00:04:49,799 Sam Hussain-Letch: a small business, you're a bakery, you're an expert in 83 00:04:49,800 --> 00:04:52,890 Sam Hussain-Letch: baking amazing goods, but you also have to be an 84 00:04:52,890 --> 00:04:56,490 Sam Hussain-Letch: expert in logistics and running 50 different relationships, and that's 85 00:04:56,520 --> 00:05:00,599 Sam Hussain-Letch: really complex. So what we do with our software is 86 00:05:00,600 --> 00:05:04,020 Sam Hussain-Letch: try and simplify that, and provide software, for example, like 87 00:05:04,350 --> 00:05:09,090 Sam Hussain-Letch: managing your teams and managing their rosters or managing your 88 00:05:09,450 --> 00:05:12,779 Sam Hussain-Letch: inventory. And so we have all different types of software 89 00:05:12,779 --> 00:05:17,490 Sam Hussain-Letch: like managing marketing, which we've released recently or managing loyalty 90 00:05:17,490 --> 00:05:21,540 Sam Hussain-Letch: programs so that we allow sellers to really simplify how 91 00:05:21,540 --> 00:05:24,510 Sam Hussain-Letch: they're running their business all on one platform. So it's 92 00:05:24,510 --> 00:05:27,540 Sam Hussain-Letch: all integrated and they can see how their business is 93 00:05:27,540 --> 00:05:29,580 Sam Hussain-Letch: performing, looking at one platform. 94 00:05:29,580 --> 00:05:33,900 Sean Aylmer: Okay. So COVID, I'd imagine, in a sense was a good 95 00:05:33,900 --> 00:05:40,409 Sean Aylmer: thing for providers like yourself because certainly cash disappeared in 96 00:05:40,410 --> 00:05:43,979 Sean Aylmer: many instances, so people had to go online for payment 97 00:05:43,980 --> 00:05:47,130 Sean Aylmer: systems, but it also pushes small and medium sized business 98 00:05:47,400 --> 00:05:49,260 Sean Aylmer: into that ecosystem you are talking about. 99 00:05:49,920 --> 00:05:53,760 Sam Hussain-Letch: We saw this huge acceleration of businesses moving away from 100 00:05:53,760 --> 00:05:56,730 Sam Hussain-Letch: cash. And there was obviously a need to do that 101 00:05:56,730 --> 00:06:01,349 Sam Hussain-Letch: with the pandemic and health reasons. And so yeah, we 102 00:06:01,350 --> 00:06:03,120 Sam Hussain-Letch: did see growth in our business from that. In fact, 103 00:06:03,120 --> 00:06:07,080 Sam Hussain-Letch: we ran a report on the growth in cashless businesses, 104 00:06:07,560 --> 00:06:10,230 Sam Hussain-Letch: and I think we are now seeing one in four 105 00:06:10,230 --> 00:06:13,890 Sam Hussain-Letch: businesses in Australia operating as completely cashless, which is quite 106 00:06:13,890 --> 00:06:17,190 Sam Hussain-Letch: staggering, which I think it was less than half of 107 00:06:17,190 --> 00:06:20,820 Sam Hussain-Letch: that pre- pandemic. So yeah, going back to one of 108 00:06:20,820 --> 00:06:24,210 Sam Hussain-Letch: your earlier questions, it was an unintentional impact that we 109 00:06:24,210 --> 00:06:27,630 Sam Hussain-Letch: saw during COVID, where we saw actually growth in the 110 00:06:27,630 --> 00:06:28,710 Sam Hussain-Letch: use of our tools. 111 00:06:29,250 --> 00:06:31,110 Sean Aylmer: Stay with me, Sam, we'll be back in a minute. 112 00:06:37,650 --> 00:06:41,010 Sean Aylmer: My guest this morning is Sam Hussain- Letch from Square. 113 00:06:41,670 --> 00:06:43,349 Sean Aylmer: Now, I want to get onto Square Loans in a 114 00:06:43,350 --> 00:06:46,049 Sean Aylmer: moment, but just as you were talking there, thinking about 115 00:06:46,050 --> 00:06:49,289 Sean Aylmer: the Afterpay acquisition by Square, one of the biggest deals 116 00:06:49,290 --> 00:06:52,920 Sean Aylmer: in Australian corporate history, and what we're seeing in the 117 00:06:52,920 --> 00:06:55,440 Sean Aylmer: Buy Now, Pay Later space, which isn't particularly good for 118 00:06:55,440 --> 00:06:59,940 Sean Aylmer: those listed on the ASX. If your offering is well 119 00:06:59,940 --> 00:07:04,320 Sean Aylmer: beyond a traditional Buy Now, Pay Later offering, say you 120 00:07:04,320 --> 00:07:08,460 Sean Aylmer: have a much broader range of services that you can 121 00:07:08,460 --> 00:07:12,930 Sean Aylmer: provide, presumably you're confident the outlook for you is much 122 00:07:12,930 --> 00:07:14,371 Sean Aylmer: stronger than some of the pure Buy Now, Pay Later guys? 123 00:07:14,371 --> 00:07:20,430 Sam Hussain-Letch: We see this as really complimentary to the overall offering. 124 00:07:20,430 --> 00:07:24,630 Sam Hussain-Letch: So exactly as you've just described it, Sean, it's been 125 00:07:24,630 --> 00:07:29,700 Sam Hussain-Letch: one of the biggest asks from our sellers, quarter- over- 126 00:07:29,700 --> 00:07:33,030 Sam Hussain-Letch: quarter consistently asking for a Buy Now, Pay Later solution. 127 00:07:33,030 --> 00:07:35,070 Sam Hussain-Letch: And why are they asking for that? Is because their 128 00:07:35,070 --> 00:07:39,090 Sam Hussain-Letch: consumers are asking for it. And so being able to 129 00:07:39,090 --> 00:07:42,420 Sam Hussain-Letch: actually integrate that in a very seamless way, which is 130 00:07:42,420 --> 00:07:44,910 Sam Hussain-Letch: what we've done now for card- not- present and card- 131 00:07:44,910 --> 00:07:50,700 Sam Hussain-Letch: present with Afterpay, allows Square sellers to now accept payments 132 00:07:50,700 --> 00:07:53,550 Sam Hussain-Letch: through Buy Now, Pay Later. And a mantra that we 133 00:07:53,550 --> 00:07:55,710 Sam Hussain-Letch: have at Square is to never let a seller miss 134 00:07:55,710 --> 00:07:59,610 Sam Hussain-Letch: a sale. So this just kind of adds another tool 135 00:07:59,610 --> 00:08:02,580 Sam Hussain-Letch: into the sellers offering that they can offer to their 136 00:08:02,580 --> 00:08:05,250 Sam Hussain-Letch: consumers. And we know that consumers are asking for it. 137 00:08:05,580 --> 00:08:09,000 Sam Hussain-Letch: So yeah, it's absolutely complimentary to all the other solutions 138 00:08:09,000 --> 00:08:11,940 Sam Hussain-Letch: that a seller can get from Square, whether that be 139 00:08:12,360 --> 00:08:16,980 Sam Hussain-Letch: accepting a Visa, MasterCard, or Amex transaction, in person, in 140 00:08:16,980 --> 00:08:20,820 Sam Hussain-Letch: an app, through a social media app like via TikTok, 141 00:08:21,750 --> 00:08:24,540 Sam Hussain-Letch: using Buy Now, Pay Later is an additional tool that 142 00:08:24,600 --> 00:08:25,980 Sam Hussain-Letch: we are offering to our sellers now. 143 00:08:26,280 --> 00:08:29,490 Sean Aylmer: Okay. So tell me about Square Loans in Australia? That 144 00:08:29,490 --> 00:08:32,309 Sean Aylmer: was launched last year, I think. What's happening there? 145 00:08:32,760 --> 00:08:36,990 Sam Hussain-Letch: That's right, we launched Square Loans in May last year. 146 00:08:36,990 --> 00:08:39,809 Sam Hussain-Letch: And if you recall, we were kind of coming out 147 00:08:39,809 --> 00:08:42,689 Sam Hussain-Letch: of one of the many lockdowns, and so the timing 148 00:08:42,690 --> 00:08:46,530 Sam Hussain-Letch: was very intentional where we were offering a loan solution 149 00:08:46,559 --> 00:08:49,229 Sam Hussain-Letch: to sellers who were looking to kind of grow back 150 00:08:49,230 --> 00:08:52,230 Sam Hussain-Letch: their business post all of the lockdowns that we experienced. 151 00:08:52,860 --> 00:08:58,620 Sam Hussain-Letch: Traditionally small businesses have really been challenged in accessing credit. 152 00:08:59,010 --> 00:09:01,140 Sam Hussain-Letch: And we know that credit is really at the heart 153 00:09:01,140 --> 00:09:04,530 Sam Hussain-Letch: of running a business. And it's been very challenging, not 154 00:09:04,530 --> 00:09:07,349 Sam Hussain-Letch: only to access that credit from traditional lenders, but when 155 00:09:07,350 --> 00:09:10,230 Sam Hussain-Letch: they are able to access it, it's a very laborious 156 00:09:10,230 --> 00:09:12,809 Sam Hussain-Letch: process, where they have to complete reams and reams of 157 00:09:12,809 --> 00:09:17,520 Sam Hussain-Letch: paperwork and often provide security like their home against a loan 158 00:09:17,520 --> 00:09:20,189 Sam Hussain-Letch: that might be quite small, and either they're not comfortable 159 00:09:20,190 --> 00:09:21,900 Sam Hussain-Letch: doing that or they don't have the option to do 160 00:09:21,900 --> 00:09:25,770 Sam Hussain-Letch: that. And so what we've done with our Loans product 161 00:09:26,040 --> 00:09:29,339 Sam Hussain-Letch: is we're actually using the data that we have on 162 00:09:29,340 --> 00:09:33,510 Sam Hussain-Letch: our sellers. So we process thousands and thousands of payments 163 00:09:33,570 --> 00:09:38,250 Sam Hussain-Letch: data a day, and we are using that data to identify when 164 00:09:38,250 --> 00:09:41,010 Sam Hussain-Letch: a seller becomes eligible for a loan. So if you 165 00:09:41,010 --> 00:09:43,470 Sam Hussain-Letch: are a seller and you become eligible, you are looking 166 00:09:43,470 --> 00:09:46,710 Sam Hussain-Letch: at your Square dashboard and you see an offer. It's 167 00:09:46,710 --> 00:09:48,360 Sam Hussain-Letch: up to them, the seller, to look at that offer and 168 00:09:48,360 --> 00:09:50,250 Sam Hussain-Letch: decide whether they want to take it up and apply 169 00:09:50,250 --> 00:09:56,130 Sam Hussain-Letch: for a loan. Anything under $75, 000 has no guarantees against 170 00:09:56,130 --> 00:09:58,380 Sam Hussain-Letch: the loan at all. So a seller can apply for 171 00:09:58,380 --> 00:10:01,650 Sam Hussain-Letch: that loan, if they're approved, they can get the funds 172 00:10:01,650 --> 00:10:06,420 Sam Hussain-Letch: next business day. That's extremely quick access to credit. And 173 00:10:06,450 --> 00:10:10,349 Sam Hussain-Letch: we actually lend up to $ 250,000 as well. So we're 174 00:10:10,350 --> 00:10:12,809 Sam Hussain-Letch: using the data that we have on our sellers to 175 00:10:12,809 --> 00:10:15,449 Sam Hussain-Letch: make a decision on the loan. And then the part 176 00:10:15,450 --> 00:10:18,540 Sam Hussain-Letch: that I love the best is that the repayment is 177 00:10:18,540 --> 00:10:22,319 Sam Hussain-Letch: actually based on the percentage of daily sales. So if 178 00:10:22,320 --> 00:10:26,040 Sam Hussain-Letch: you are a restaurateur and you're having a good week, 179 00:10:26,280 --> 00:10:29,160 Sam Hussain-Letch: we'll be taking the same... well, let's say it's 10% 180 00:10:29,160 --> 00:10:31,559 Sam Hussain-Letch: of sales a day, we'll be taking what you've done 181 00:10:31,559 --> 00:10:33,900 Sam Hussain-Letch: that week. If you are having a bad week, we're 182 00:10:33,900 --> 00:10:36,720 Sam Hussain-Letch: still only taking 10% of sales that week or per 183 00:10:36,720 --> 00:10:41,100 Sam Hussain-Letch: day. But it's not dependent on providing a exact amount 184 00:10:41,100 --> 00:10:43,830 Sam Hussain-Letch: every month, which is how a traditional loan is based. 185 00:10:43,830 --> 00:10:46,559 Sean Aylmer: Yeah. I mean, it's a great example how data can 186 00:10:46,559 --> 00:10:50,370 Sean Aylmer: be used to suit the business, basically. 187 00:10:51,420 --> 00:10:54,450 Sam Hussain-Letch: That's it. And I think what we should be doing 188 00:10:54,450 --> 00:10:58,709 Sam Hussain-Letch: more in this industry is using the data that we 189 00:10:58,710 --> 00:11:02,250 Sam Hussain-Letch: have to make it easier to do business with you. 190 00:11:02,550 --> 00:11:05,100 Sam Hussain-Letch: And we're using the data that we have on these 191 00:11:05,100 --> 00:11:08,130 Sam Hussain-Letch: sellers, we're not asking them to then provide additional data 192 00:11:08,130 --> 00:11:10,620 Sam Hussain-Letch: on top of that. And we're confident that we have 193 00:11:11,070 --> 00:11:14,610 Sam Hussain-Letch: the right amount of data to make a responsible lending decision. 194 00:11:14,910 --> 00:11:17,580 Sean Aylmer: Okay. So what's the next innovation, Sam? 195 00:11:18,600 --> 00:11:21,630 Sam Hussain-Letch: We're always looking for what's next year. We really pride 196 00:11:21,630 --> 00:11:25,830 Sam Hussain-Letch: ourselves on listening to our sellers, looking at how we 197 00:11:25,830 --> 00:11:29,640 Sam Hussain-Letch: meet their needs. We know that cash flow management is 198 00:11:29,640 --> 00:11:32,460 Sam Hussain-Letch: a huge pain point because we've seen... We've been blown 199 00:11:32,460 --> 00:11:35,130 Sam Hussain-Letch: away by the uptake of Square Loans. And so we 200 00:11:35,130 --> 00:11:39,030 Sam Hussain-Letch: continuously looking at how we can innovate not only the 201 00:11:39,030 --> 00:11:41,579 Sam Hussain-Letch: current products that we offer, but what else we want 202 00:11:41,580 --> 00:11:44,400 Sam Hussain-Letch: to bring to market. So difficult for me to share 203 00:11:44,400 --> 00:11:47,670 Sam Hussain-Letch: exactly what's on our roadmap, but there's definitely a lot 204 00:11:47,670 --> 00:11:50,700 Sam Hussain-Letch: that we're planning and I'm excited about the future of 205 00:11:50,700 --> 00:11:51,689 Sam Hussain-Letch: Square in Australia. 206 00:11:51,750 --> 00:11:53,880 Sean Aylmer: Sam, thank you for talking to Fear and Greed. 207 00:11:54,300 --> 00:11:54,540 Sam Hussain-Letch: Thank you, Sean. 208 00:11:54,540 --> 00:11:58,200 Sean Aylmer: That was Sam Hussain- Letch, Head of Payment Partnerships and 209 00:11:58,200 --> 00:12:01,260 Sean Aylmer: Industry Relations at Square. This is the Fear and Greed 210 00:12:01,260 --> 00:12:03,870 Sean Aylmer: Daily Interview. Join us every morning for the full episode 211 00:12:04,050 --> 00:12:07,230 Sean Aylmer: of Fear and Greed, Australia's most popular business podcast. I'm 212 00:12:07,230 --> 00:12:08,699 Sean Aylmer: Sean Aylmer, enjoy your day.