1 00:00:02,120 --> 00:00:10,120 Speaker 1: It's the Twelve Days of Big Business. Hello and happy holidays. 2 00:00:10,400 --> 00:00:13,800 Speaker 1: Welcome to another episode of the Twelve Days of Big Business, 3 00:00:13,920 --> 00:00:16,560 Speaker 1: where every day until Christmas Eve you get a brand 4 00:00:16,560 --> 00:00:20,320 Speaker 1: new episode and a chance to win big Each episode 5 00:00:20,320 --> 00:00:23,200 Speaker 1: has a secret code word hidden inside, and when you 6 00:00:23,360 --> 00:00:25,759 Speaker 1: enter it on our website, you'll go into the draw 7 00:00:25,880 --> 00:00:29,160 Speaker 1: to win our Big Business Christmas Bundle, packed with goodies 8 00:00:29,160 --> 00:00:31,760 Speaker 1: from some of the brands you've heard directly from on 9 00:00:31,880 --> 00:00:36,320 Speaker 1: Big Business. We're talking Lush, Sunday Body, the Breakout, Hack 10 00:00:36,560 --> 00:00:41,760 Speaker 1: Booth Haircare, Russ Energy, Funday Natural Suites are Live Body. 11 00:00:41,440 --> 00:00:42,640 Speaker 2: And of course Fate. 12 00:00:43,159 --> 00:00:46,680 Speaker 1: Collect every code word and stack your chances. Head to 13 00:00:46,720 --> 00:00:49,640 Speaker 1: the Nova Wind page online to enter, or click the 14 00:00:49,680 --> 00:00:52,559 Speaker 1: link in the show notes. Now, let's dive into today's 15 00:00:52,600 --> 00:00:54,800 Speaker 1: episode and listen out for that code word. 16 00:00:55,520 --> 00:00:59,600 Speaker 2: You know what I think? No not, I think. 17 00:01:00,160 --> 00:01:04,959 Speaker 1: I know for a damn fact that twenty twenty five 18 00:01:05,080 --> 00:01:06,559 Speaker 1: for me was. 19 00:01:08,000 --> 00:01:10,560 Speaker 2: A year of lessons and learnings. 20 00:01:11,120 --> 00:01:14,480 Speaker 1: You know, I think we learn every year in business, 21 00:01:14,800 --> 00:01:17,959 Speaker 1: If I'm being honest, we learn every single day. I 22 00:01:18,000 --> 00:01:21,240 Speaker 1: know I'm learning new things every day and ways that 23 00:01:21,280 --> 00:01:22,640 Speaker 1: I want to do things differently. 24 00:01:22,959 --> 00:01:24,039 Speaker 2: To me, business is. 25 00:01:24,040 --> 00:01:28,840 Speaker 1: Just doing things and then learning better for next time 26 00:01:28,880 --> 00:01:30,360 Speaker 1: and how you're going to do it differently. If I 27 00:01:30,360 --> 00:01:33,120 Speaker 1: could sum up what business is, that's it. It's just 28 00:01:33,680 --> 00:01:36,240 Speaker 1: doing stuff, realizing you didn't do it the best, and 29 00:01:36,280 --> 00:01:39,480 Speaker 1: then figuring it out for next time. And that's what 30 00:01:39,520 --> 00:01:43,640 Speaker 1: twenty twenty five has been for me, which, by the way, 31 00:01:43,760 --> 00:01:46,520 Speaker 1: I don't know if on here i've spoken about Yeah, 32 00:01:46,520 --> 00:01:48,600 Speaker 1: I think I already have. Who knows, because we've got 33 00:01:48,640 --> 00:01:50,200 Speaker 1: so much going on. This is the Twelve Days of 34 00:01:50,200 --> 00:01:53,240 Speaker 1: Big Business. But twenty twenty five was a year of 35 00:01:53,320 --> 00:01:55,760 Speaker 1: the snake and twenty twenty six is the year of 36 00:01:55,800 --> 00:01:58,160 Speaker 1: the horse, if you're into that sort of stuff. And 37 00:01:58,240 --> 00:02:01,240 Speaker 1: I definitely feel that that was twenty twenty five for 38 00:02:01,320 --> 00:02:06,560 Speaker 1: me was just shedding and letting go of things and 39 00:02:06,760 --> 00:02:09,600 Speaker 1: just learning. And I'm so excited to go into twenty 40 00:02:09,639 --> 00:02:13,280 Speaker 1: twenty six with like a fresh mindset. And there are 41 00:02:13,360 --> 00:02:16,679 Speaker 1: so many lessons I can take away from twenty twenty five. 42 00:02:16,760 --> 00:02:19,400 Speaker 1: But I thought, for this episode of the Twelve Days 43 00:02:19,400 --> 00:02:22,560 Speaker 1: of Big Business, I'm going to share one of the 44 00:02:23,000 --> 00:02:30,000 Speaker 1: single business business biggest lessons that I have learned in 45 00:02:30,080 --> 00:02:33,639 Speaker 1: twenty twenty five. And it's really simple, but it's something 46 00:02:33,639 --> 00:02:36,960 Speaker 1: that I've just kind of come to a realization with 47 00:02:37,520 --> 00:02:43,720 Speaker 1: and it's that it is so important to get to 48 00:02:43,800 --> 00:02:48,560 Speaker 1: a stage in your business where you know that you 49 00:02:48,720 --> 00:02:53,320 Speaker 1: need to hire people that are better than you, and 50 00:02:53,800 --> 00:02:57,160 Speaker 1: even people that are better than everyone else in the workplace. 51 00:02:57,200 --> 00:02:59,480 Speaker 1: And I don't mean that in a bad way. I 52 00:02:59,520 --> 00:03:03,320 Speaker 1: don't want you to think that I'm a grinch for 53 00:03:03,440 --> 00:03:06,320 Speaker 1: saying that. I don't want anyone to think I'm a grinch. 54 00:03:07,360 --> 00:03:10,720 Speaker 1: But let me tell you why I feel this way 55 00:03:10,800 --> 00:03:14,080 Speaker 1: and why this has been one of the most enlightening 56 00:03:14,639 --> 00:03:18,320 Speaker 1: lessons for me to learn in twenty twenty five. So 57 00:03:18,720 --> 00:03:23,720 Speaker 1: through the history of Fate. Ever since Fate began, we've 58 00:03:23,720 --> 00:03:28,680 Speaker 1: been a very DIY workplace, which has been amazing. You know, 59 00:03:29,040 --> 00:03:34,680 Speaker 1: I've built Fate from nothing into something quite amazing, and 60 00:03:34,720 --> 00:03:39,160 Speaker 1: it's been very hands on and very DIY. And obviously 61 00:03:39,240 --> 00:03:42,440 Speaker 1: we've been in business for eight years now and it's 62 00:03:42,480 --> 00:03:48,640 Speaker 1: been very self taught and a lot of that has 63 00:03:48,640 --> 00:03:52,520 Speaker 1: come with me teaching everyone the ropes. And I think 64 00:03:52,560 --> 00:03:55,680 Speaker 1: as well, you know, when you start something from nothing, 65 00:03:55,880 --> 00:03:59,200 Speaker 1: you never have the mindset of I need to get 66 00:03:59,240 --> 00:04:03,280 Speaker 1: in skill professionals to help me grow my business. I 67 00:04:03,320 --> 00:04:06,080 Speaker 1: wish I could go back to the very beginning and 68 00:04:06,160 --> 00:04:08,560 Speaker 1: tell myself that. And I've spoken about this a lot 69 00:04:08,920 --> 00:04:12,720 Speaker 1: over the years here on the Pod years as if 70 00:04:12,760 --> 00:04:14,240 Speaker 1: they've done this for years and years. 71 00:04:14,240 --> 00:04:15,240 Speaker 2: I'm not even at two. 72 00:04:15,080 --> 00:04:17,680 Speaker 1: Years yet, but I always talk about like the importance 73 00:04:17,720 --> 00:04:20,200 Speaker 1: of having the right people in the right roles. But 74 00:04:20,279 --> 00:04:23,000 Speaker 1: one of the biggest realizations and lessons that I've kind 75 00:04:23,040 --> 00:04:25,320 Speaker 1: of come to this year, and it's like a light 76 00:04:25,400 --> 00:04:29,560 Speaker 1: bulb has gone off in my brain, is that moving forward, 77 00:04:30,080 --> 00:04:32,960 Speaker 1: I want to have and I always have had, but 78 00:04:33,040 --> 00:04:35,480 Speaker 1: I want to have really high standards when it comes 79 00:04:35,480 --> 00:04:39,359 Speaker 1: to the people that I hire at Fate, purely for 80 00:04:39,440 --> 00:04:43,839 Speaker 1: the fact of it's what my business needs to keep growing. 81 00:04:43,839 --> 00:04:46,440 Speaker 1: And let me explain it a little further. So, as 82 00:04:46,480 --> 00:04:49,880 Speaker 1: I said, Fate has been very diy, It's been very 83 00:04:49,920 --> 00:04:52,000 Speaker 1: self taught, and I've got a lot of staff that 84 00:04:52,040 --> 00:04:55,680 Speaker 1: have been with me from what feels like the very beginning. 85 00:04:55,760 --> 00:04:57,440 Speaker 1: Not that any of them have been with me from 86 00:04:57,480 --> 00:04:59,919 Speaker 1: the very beginning, because at the beginning it was very casual. 87 00:05:00,080 --> 00:05:01,440 Speaker 2: It was friends and family. 88 00:05:01,160 --> 00:05:02,680 Speaker 1: And we all know that didn't work out for me, 89 00:05:02,839 --> 00:05:05,440 Speaker 1: which was fine because we all do that at the 90 00:05:05,440 --> 00:05:06,520 Speaker 1: start of our business. 91 00:05:06,760 --> 00:05:07,919 Speaker 2: But I've got a lot. 92 00:05:07,720 --> 00:05:10,800 Speaker 1: Of I guess you could say legacy staff members that 93 00:05:10,839 --> 00:05:14,160 Speaker 1: are still with me today or og staff members if 94 00:05:14,160 --> 00:05:16,040 Speaker 1: you want to call it, who have been with us 95 00:05:16,080 --> 00:05:20,400 Speaker 1: for five years or so. And it's been awesome to 96 00:05:20,800 --> 00:05:24,240 Speaker 1: kind of have those team members be with us from 97 00:05:24,279 --> 00:05:25,800 Speaker 1: when Fate was so tiny. 98 00:05:25,920 --> 00:05:28,479 Speaker 2: Like our staff members that have been with us since. 99 00:05:28,680 --> 00:05:32,640 Speaker 1: We since five years ago, they were working in a 100 00:05:32,720 --> 00:05:35,839 Speaker 1: completely different business when they started, they were working in 101 00:05:35,880 --> 00:05:38,599 Speaker 1: a completely different business to now when they were three 102 00:05:38,680 --> 00:05:41,360 Speaker 1: years in, and now that they're five years in, it's 103 00:05:41,440 --> 00:05:44,920 Speaker 1: like the company has evolved tenfold. And I think what 104 00:05:45,080 --> 00:05:48,640 Speaker 1: is really amazing is the fact that those team members 105 00:05:48,640 --> 00:05:50,479 Speaker 1: of mine that have been with us for so many 106 00:05:50,560 --> 00:05:54,440 Speaker 1: years have come in back in the day, you know, 107 00:05:54,520 --> 00:05:57,880 Speaker 1: with not all that much experience, which was perfect for 108 00:05:58,040 --> 00:06:01,680 Speaker 1: us back then because we were very hands on, very DIY. 109 00:06:01,880 --> 00:06:04,760 Speaker 1: You know, We'd hire our first social girl and I'd go, okay, 110 00:06:04,800 --> 00:06:06,960 Speaker 1: so here's how we do all of our content, you know, 111 00:06:07,040 --> 00:06:09,200 Speaker 1: so it was very hands on. It was very DIY. 112 00:06:09,680 --> 00:06:13,080 Speaker 1: And the fact that those team members have been able 113 00:06:13,120 --> 00:06:17,279 Speaker 1: to grow and evolve with the business, I think it's 114 00:06:17,320 --> 00:06:20,120 Speaker 1: a credit to them because a lot of people might 115 00:06:20,200 --> 00:06:22,200 Speaker 1: not be able to keep up with the business that 116 00:06:22,400 --> 00:06:25,680 Speaker 1: is growing so fast, and you would only want to 117 00:06:25,720 --> 00:06:27,520 Speaker 1: hope that everyone can come along for the ride. But 118 00:06:27,560 --> 00:06:29,840 Speaker 1: I can imagine a lot of businesses have, you know, 119 00:06:30,080 --> 00:06:33,400 Speaker 1: faced challenges where they have staff at the beginning, and 120 00:06:33,440 --> 00:06:36,080 Speaker 1: then five years down the track, the company has come 121 00:06:36,200 --> 00:06:38,240 Speaker 1: leaps and bounds and the staff might not be able 122 00:06:38,240 --> 00:06:40,240 Speaker 1: to keep up, maybe they don't have the skills or 123 00:06:40,279 --> 00:06:44,000 Speaker 1: the experience or whatever. And Fate has just grown astronomically 124 00:06:44,440 --> 00:06:46,960 Speaker 1: in the last five years. So I think it's amazing that, 125 00:06:47,120 --> 00:06:48,800 Speaker 1: you know, I have so many team members that have 126 00:06:48,839 --> 00:06:54,400 Speaker 1: been able to evolve themselves personally and learn new skills 127 00:06:54,440 --> 00:06:58,000 Speaker 1: and develop and grow. You know, a lot of my 128 00:06:58,080 --> 00:07:00,360 Speaker 1: staff that have been with us for five years, their 129 00:07:00,440 --> 00:07:03,800 Speaker 1: role is nothing like it was when they started. And 130 00:07:03,839 --> 00:07:08,320 Speaker 1: I think that's so cool. But because I had that 131 00:07:08,480 --> 00:07:11,760 Speaker 1: very DIY hands on I'll teach you everything and how 132 00:07:11,800 --> 00:07:14,840 Speaker 1: to do everything vibe from let's say, five years ago, 133 00:07:15,280 --> 00:07:18,560 Speaker 1: I kind of carried that with me throughout the last 134 00:07:18,640 --> 00:07:22,320 Speaker 1: five years, you know, four years ago, three years ago, 135 00:07:22,440 --> 00:07:25,680 Speaker 1: where I kind of kept that mindset of it's fine 136 00:07:25,720 --> 00:07:28,920 Speaker 1: for me to hire someone who doesn't have any experience 137 00:07:29,080 --> 00:07:32,840 Speaker 1: because I'll just teach them how to do everything, and 138 00:07:33,520 --> 00:07:35,440 Speaker 1: like I've loved doing that. That's the way that I've 139 00:07:35,480 --> 00:07:38,000 Speaker 1: always done things at Fate. But I'm realizing now, in 140 00:07:38,080 --> 00:07:44,400 Speaker 1: twenty twenty five, after we have really evolved with our team, 141 00:07:45,040 --> 00:07:48,440 Speaker 1: how important it is for me to understand that I 142 00:07:48,480 --> 00:07:51,680 Speaker 1: can't do that anymore. And what I mean by that is, 143 00:07:52,800 --> 00:07:55,240 Speaker 1: like I only I don't want to say, I can 144 00:07:55,280 --> 00:07:58,560 Speaker 1: only afford to, but how priceless it is for me 145 00:07:58,720 --> 00:08:01,880 Speaker 1: now in my business journey to hire people that are 146 00:08:01,880 --> 00:08:04,720 Speaker 1: going to come in with that experience and that wealth 147 00:08:05,160 --> 00:08:08,880 Speaker 1: of knowledge into Fate. Because I've found what I've actually 148 00:08:08,920 --> 00:08:12,440 Speaker 1: done to myself and my workplace over the last few 149 00:08:12,480 --> 00:08:15,080 Speaker 1: years by hiring people that don't have as much experience 150 00:08:15,120 --> 00:08:17,640 Speaker 1: because we're so helpful and we want to teach everyone 151 00:08:17,680 --> 00:08:20,560 Speaker 1: our ways. But I feel like I've actually put myself 152 00:08:20,600 --> 00:08:23,480 Speaker 1: backwards a little because obviously, if you're hiring someone that 153 00:08:23,560 --> 00:08:26,600 Speaker 1: doesn't have much experience or it's their first job out 154 00:08:26,600 --> 00:08:28,160 Speaker 1: of UNI, of course you want to give them that 155 00:08:28,200 --> 00:08:30,600 Speaker 1: opportunity and teach them everything you know and show them 156 00:08:30,600 --> 00:08:33,040 Speaker 1: the robes. But There've just been a lot of moments 157 00:08:33,120 --> 00:08:35,920 Speaker 1: over the last like three years maybe where we've probably 158 00:08:36,160 --> 00:08:40,240 Speaker 1: like wasted our time trying to teach people everything when 159 00:08:40,440 --> 00:08:43,520 Speaker 1: it would have paid off so much more had we 160 00:08:43,640 --> 00:08:47,360 Speaker 1: hired people with the experience. And it's not to say that, 161 00:08:47,480 --> 00:08:51,240 Speaker 1: you know, we've done anything wrong, but it's just this 162 00:08:51,320 --> 00:08:54,880 Speaker 1: realization that I've had, you know, holy crap. Moving forward, 163 00:08:55,480 --> 00:08:58,440 Speaker 1: I really really want to focus on bringing people into 164 00:08:58,480 --> 00:09:01,440 Speaker 1: Fate that can bring something to our business rather than 165 00:09:02,280 --> 00:09:04,920 Speaker 1: keeping that old mindset that I've had for years. And 166 00:09:04,960 --> 00:09:08,400 Speaker 1: it's a very me mindset of just getting someone in 167 00:09:08,440 --> 00:09:10,280 Speaker 1: and it might be their first job out of UNI 168 00:09:10,360 --> 00:09:10,720 Speaker 1: or whatever. 169 00:09:10,760 --> 00:09:11,319 Speaker 2: I'm speaking. 170 00:09:11,360 --> 00:09:13,840 Speaker 1: More so like in our head office and marketing team, 171 00:09:14,559 --> 00:09:18,120 Speaker 1: just how much better it is for myself and Fate 172 00:09:18,160 --> 00:09:20,160 Speaker 1: as a company to bring people in that have got 173 00:09:20,200 --> 00:09:21,839 Speaker 1: that outside experience. 174 00:09:21,960 --> 00:09:23,240 Speaker 2: Because as much as. 175 00:09:23,400 --> 00:09:27,400 Speaker 1: We love teaching everyone everything, we know, We've made two 176 00:09:27,800 --> 00:09:31,679 Speaker 1: key hires in our office this year and it's just 177 00:09:31,920 --> 00:09:34,760 Speaker 1: it's made me have this realization. We've hired in our 178 00:09:34,840 --> 00:09:40,280 Speaker 1: marketing team for e comm roles and brand roles, two 179 00:09:40,320 --> 00:09:44,520 Speaker 1: people that have had experience outside of Fate because everyone 180 00:09:44,600 --> 00:09:46,440 Speaker 1: else has kind of just come in and it's like 181 00:09:46,480 --> 00:09:49,320 Speaker 1: their first time kind of working within like e comm 182 00:09:49,400 --> 00:09:51,880 Speaker 1: or fashion or whatever, and we've made two highs this 183 00:09:52,040 --> 00:09:55,840 Speaker 1: year that they don't even know this, but they have 184 00:09:56,040 --> 00:09:58,960 Speaker 1: just absolutely changed the games. They do know this because 185 00:09:58,960 --> 00:10:00,720 Speaker 1: we tell them all the time how amazing they are, 186 00:10:01,120 --> 00:10:05,000 Speaker 1: but it's really just open my eyes to the fact that, Wow, 187 00:10:05,760 --> 00:10:08,719 Speaker 1: I know a lot of business owners might be hesitant 188 00:10:08,880 --> 00:10:11,800 Speaker 1: when it comes to hiring people that are super skilled 189 00:10:11,840 --> 00:10:14,000 Speaker 1: and experienced because you're like, oh, it's going to cost 190 00:10:14,040 --> 00:10:16,480 Speaker 1: a little bit more to hire them or whatever, but it. 191 00:10:16,400 --> 00:10:17,760 Speaker 2: Pays off ten fold. 192 00:10:18,200 --> 00:10:20,480 Speaker 1: And it's just been really refreshing for us to have 193 00:10:21,400 --> 00:10:24,640 Speaker 1: two people come into our office in the last six 194 00:10:24,679 --> 00:10:28,360 Speaker 1: months that have just really leveled up the workplace. And 195 00:10:28,440 --> 00:10:31,199 Speaker 1: it's a mindset that I'm taking into twenty twenty six 196 00:10:31,280 --> 00:10:34,800 Speaker 1: where I want to hire people that have so much experience. 197 00:10:34,840 --> 00:10:37,000 Speaker 1: And I know this might sound stupid for me to 198 00:10:37,040 --> 00:10:40,200 Speaker 1: be saying this in this episode, but because we have 199 00:10:40,280 --> 00:10:41,800 Speaker 1: a lot of staff that have been with us for 200 00:10:41,840 --> 00:10:44,360 Speaker 1: so long and we've always been happy to do things 201 00:10:44,440 --> 00:10:47,800 Speaker 1: the way we have done by teaching everything to everyone 202 00:10:47,880 --> 00:10:49,480 Speaker 1: and this is how we do this, and this is 203 00:10:49,520 --> 00:10:53,000 Speaker 1: how we do that. It's just been really eye opening 204 00:10:53,320 --> 00:10:56,000 Speaker 1: for me to have two people come into our marketing 205 00:10:56,040 --> 00:10:59,200 Speaker 1: team this year who are just absolute guns and have 206 00:10:59,320 --> 00:11:02,400 Speaker 1: hit the ground running from day one. That it's become 207 00:11:02,440 --> 00:11:06,400 Speaker 1: one of my biggest realizations of twenty twenty six. And 208 00:11:06,440 --> 00:11:09,480 Speaker 1: I guess I just reflect a lot on all the 209 00:11:09,480 --> 00:11:12,240 Speaker 1: different eras of fate and how I was back in 210 00:11:12,280 --> 00:11:14,880 Speaker 1: the day when I first started, and you know how 211 00:11:14,920 --> 00:11:17,200 Speaker 1: I'd just love to hire friends and family because it 212 00:11:17,280 --> 00:11:20,000 Speaker 1: was just easy, and I obviously wasn't taking my business 213 00:11:20,080 --> 00:11:22,920 Speaker 1: very seriously back then. But that's been one of my 214 00:11:22,960 --> 00:11:25,560 Speaker 1: biggest lessons of twenty twenty five. And I don't even 215 00:11:25,559 --> 00:11:27,120 Speaker 1: know how to put it in words, but it's just 216 00:11:27,840 --> 00:11:32,400 Speaker 1: the value of hiring skilled people, even if those people 217 00:11:32,800 --> 00:11:36,640 Speaker 1: are more knowledgeable and more skilled than you as a 218 00:11:36,679 --> 00:11:39,480 Speaker 1: business owner, because I know, as a business owner, we 219 00:11:39,559 --> 00:11:40,079 Speaker 1: can just. 220 00:11:40,200 --> 00:11:41,280 Speaker 2: You know, go, I'll do it. 221 00:11:41,120 --> 00:11:44,440 Speaker 1: It's fine, but you can hire people that are even 222 00:11:44,520 --> 00:11:47,120 Speaker 1: better than you at doing those things, which if you've 223 00:11:47,120 --> 00:11:48,520 Speaker 1: got a bit of an ego, which I feel like 224 00:11:48,559 --> 00:11:51,200 Speaker 1: all business owners do because we're obviously very proud, that 225 00:11:51,240 --> 00:11:53,200 Speaker 1: can be a hard thing, like, especially if you're new 226 00:11:53,200 --> 00:11:56,160 Speaker 1: in your business journey, to like be okay with the 227 00:11:56,200 --> 00:11:58,000 Speaker 1: fact that some people are going to be way better 228 00:11:58,080 --> 00:12:01,800 Speaker 1: than you at things when it comes to business, and 229 00:12:02,320 --> 00:12:05,360 Speaker 1: that's been one of my biggest lessons ever in twenty 230 00:12:05,440 --> 00:12:09,200 Speaker 1: twenty five is that it's just priceless to hire extremely 231 00:12:09,280 --> 00:12:13,240 Speaker 1: skilled people. And I'm taking that with me into twenty 232 00:12:13,280 --> 00:12:16,600 Speaker 1: twenty six. And I don't mean, you know, any harm 233 00:12:16,640 --> 00:12:18,800 Speaker 1: by what I've been saying, you know, I think it's 234 00:12:18,840 --> 00:12:22,640 Speaker 1: absolutely amazing to have created so many opportunities for people 235 00:12:22,679 --> 00:12:24,839 Speaker 1: over the years where they've been able to come into 236 00:12:24,920 --> 00:12:27,880 Speaker 1: Fate straight out of UNI with no experience, and I'm 237 00:12:27,880 --> 00:12:30,240 Speaker 1: sure they've learned a lot from us. But for me 238 00:12:30,400 --> 00:12:34,040 Speaker 1: moving forward, it's just really a light bulb has gone 239 00:12:34,080 --> 00:12:36,920 Speaker 1: off in my head this year where I'm like, Wow, 240 00:12:37,280 --> 00:12:40,079 Speaker 1: this is the way forward for Fate and our standards 241 00:12:40,080 --> 00:12:42,520 Speaker 1: have never been higher. And I don't mean to be 242 00:12:42,559 --> 00:12:45,760 Speaker 1: a grinch when I say that, but it's one of 243 00:12:45,800 --> 00:12:48,720 Speaker 1: the biggest lessons ever. So I don't know if anyone 244 00:12:48,720 --> 00:12:51,200 Speaker 1: can take anything away from this, but I've just had 245 00:12:51,240 --> 00:12:55,959 Speaker 1: two team members completely shift my mindset this year. It's 246 00:12:56,000 --> 00:12:59,240 Speaker 1: been so so refreshing, and our team across the whole 247 00:12:59,240 --> 00:13:01,319 Speaker 1: company is just absolutely amazing. 248 00:13:01,400 --> 00:13:01,760 Speaker 2: Right now. 249 00:13:01,760 --> 00:13:04,600 Speaker 1: We're in such a good position. It goes up and 250 00:13:04,640 --> 00:13:07,240 Speaker 1: down in business when it comes to staff. But right now, 251 00:13:07,280 --> 00:13:10,240 Speaker 1: like as we're wrapping up twenty twenty five, we are 252 00:13:10,320 --> 00:13:13,160 Speaker 1: just in the best position. Everyone is absolutely killing it 253 00:13:13,200 --> 00:13:16,280 Speaker 1: across all areas of our business, and I feel so 254 00:13:16,440 --> 00:13:19,360 Speaker 1: confident now moving forward that we're going to be making 255 00:13:19,400 --> 00:13:22,840 Speaker 1: strategic hires that aren't going to slow us down or 256 00:13:23,080 --> 00:13:25,559 Speaker 1: take us back a few steps because we're teaching them 257 00:13:25,600 --> 00:13:27,200 Speaker 1: every single thing. And by the way, I don't want 258 00:13:27,200 --> 00:13:30,080 Speaker 1: you to get it twisted. We still teach everyone the 259 00:13:30,120 --> 00:13:31,120 Speaker 1: way we do things. 260 00:13:31,320 --> 00:13:32,520 Speaker 2: But just having those. 261 00:13:32,400 --> 00:13:35,160 Speaker 1: New staff members come in if you're wanting to scale 262 00:13:35,200 --> 00:13:38,840 Speaker 1: your business, that have got that outside experience, they've done 263 00:13:38,840 --> 00:13:42,440 Speaker 1: it once before, it's just absolutely priceless. And it's one 264 00:13:42,480 --> 00:13:45,560 Speaker 1: of my biggest lessons of twenty twenty five. So I 265 00:13:45,559 --> 00:13:47,560 Speaker 1: thought i'd do an episode about it. I'll be back 266 00:13:47,600 --> 00:13:55,040 Speaker 1: tomorrow because this is twelve days of big Business