1 00:00:00,080 --> 00:00:02,720 Speaker 1: I want to move straight into dental care because a 2 00:00:02,759 --> 00:00:07,840 Speaker 1: lot of people are draining their SUPER for work on 3 00:00:07,880 --> 00:00:11,520 Speaker 1: their teeth and that is pushing up the cost of 4 00:00:11,600 --> 00:00:17,080 Speaker 1: dentistry for everyone. According to Private Healthcare Australia, the CEO 5 00:00:17,280 --> 00:00:20,160 Speaker 1: is doctor Rachel David and she joins me now, Rachel, 6 00:00:20,160 --> 00:00:22,840 Speaker 1: good morning. Yes, it's certainly concerning. 7 00:00:23,920 --> 00:00:26,000 Speaker 2: Yeah, well, look it is. And I think one thing 8 00:00:26,040 --> 00:00:30,240 Speaker 2: that we've noticed is because the bar for early access 9 00:00:30,520 --> 00:00:34,280 Speaker 2: to SUPER on medical grounds has been set so low, 10 00:00:34,920 --> 00:00:37,279 Speaker 2: we're seeing a lot of people taking out all their 11 00:00:37,440 --> 00:00:41,880 Speaker 2: time and savings to pay for everything from dental care, 12 00:00:41,920 --> 00:00:48,440 Speaker 2: restorative dentistry, weight loss surgery, some cosmetic procedures and so forth. 13 00:00:49,000 --> 00:00:51,279 Speaker 2: And the trouble with that is is that that in 14 00:00:51,320 --> 00:00:56,280 Speaker 2: itself is causing inflation in the cost of these things 15 00:00:56,320 --> 00:00:59,760 Speaker 2: and these treatments, including inflation in the out of pockets. 16 00:01:00,000 --> 00:01:05,000 Speaker 2: So when during the previous government there was a large 17 00:01:05,000 --> 00:01:07,400 Speaker 2: amount of SUPER was able to be it was released 18 00:01:07,400 --> 00:01:09,800 Speaker 2: into the community and the rules were dropped for a while, 19 00:01:10,200 --> 00:01:14,360 Speaker 2: that immediately caused a spiken out of pocket costs for 20 00:01:14,560 --> 00:01:18,920 Speaker 2: a number of these hard to access treatments. So what 21 00:01:19,000 --> 00:01:23,000 Speaker 2: we're suggesting is that, look, we really need to put 22 00:01:23,040 --> 00:01:26,480 Speaker 2: the brakes on this because people are losing out twice. 23 00:01:26,920 --> 00:01:30,039 Speaker 2: They're paying more than they need to for these services 24 00:01:30,040 --> 00:01:33,360 Speaker 2: and more than the market value of these services, and 25 00:01:33,520 --> 00:01:37,200 Speaker 2: they're also draining their retirement savings. And I think, you know, 26 00:01:37,280 --> 00:01:40,640 Speaker 2: as was rightly points pointed out, like ten thousand dollars 27 00:01:41,000 --> 00:01:43,920 Speaker 2: out of your SUPER when you're in your thirties is 28 00:01:43,920 --> 00:01:47,960 Speaker 2: a six figure sum that comes off your retirement income. 29 00:01:48,400 --> 00:01:51,560 Speaker 2: And consumers need to be much better informed about the 30 00:01:51,640 --> 00:01:53,880 Speaker 2: implications of these decisions. 31 00:01:54,160 --> 00:01:57,920 Speaker 1: That's because no one understands how SUPER works primarily. But anyway, 32 00:01:58,840 --> 00:02:01,640 Speaker 1: we've got that ic some people using their SUPER for 33 00:02:01,760 --> 00:02:03,400 Speaker 1: hair transplants for goodness sake. 34 00:02:04,400 --> 00:02:07,400 Speaker 2: Yeah, well, look, I mean we also know by from 35 00:02:07,400 --> 00:02:10,440 Speaker 2: our market research, a lot of people end up really 36 00:02:10,480 --> 00:02:14,959 Speaker 2: regretting these decisions five to ten years afterwards. A lot 37 00:02:14,960 --> 00:02:18,000 Speaker 2: of the treatments that we see people using their SUPER for, 38 00:02:18,360 --> 00:02:20,799 Speaker 2: you know, they don't even have a great success rate. 39 00:02:21,000 --> 00:02:24,359 Speaker 2: So we're talking about things like weight loss surgery, we're 40 00:02:24,400 --> 00:02:27,639 Speaker 2: at best. You know, the long term outcome is that 41 00:02:27,840 --> 00:02:31,400 Speaker 2: you know, probably only half the people that have that 42 00:02:31,520 --> 00:02:34,919 Speaker 2: procedure sustain the weight loss, and then you know they've 43 00:02:34,960 --> 00:02:38,680 Speaker 2: spent a fortune they've paid more than they need to, 44 00:02:39,560 --> 00:02:42,480 Speaker 2: the treatment hasn't worked and they end up on the 45 00:02:42,520 --> 00:02:47,040 Speaker 2: age pension and retirement unnecessarily. So look, we do think 46 00:02:47,080 --> 00:02:51,840 Speaker 2: the rules need to be tightened. And this exploitative type 47 00:02:51,840 --> 00:02:55,560 Speaker 2: of business that sprung up these apps that encourage people 48 00:02:55,880 --> 00:02:58,840 Speaker 2: say that they can help people access their super I 49 00:02:58,840 --> 00:03:01,720 Speaker 2: mean they need serious needs to be a crackdown on that. 50 00:03:01,919 --> 00:03:04,880 Speaker 2: I mean people could actually do that for free. And 51 00:03:04,919 --> 00:03:08,680 Speaker 2: the fact that some unscrupulous health professionals are actually sprooking 52 00:03:08,680 --> 00:03:13,040 Speaker 2: this stuff in their rooms and at the time of consultation, 53 00:03:13,400 --> 00:03:16,600 Speaker 2: is you know, that is just taking advantage of vulnerable people. 54 00:03:16,919 --> 00:03:19,400 Speaker 1: I think when you're quoting figures as I'm reading here 55 00:03:19,520 --> 00:03:24,840 Speaker 1: from the authorities, the Australian Prudential Regulation Authority showing out 56 00:03:24,880 --> 00:03:28,239 Speaker 1: of pocket fees for dentistry have risen by fifty three 57 00:03:28,320 --> 00:03:32,520 Speaker 1: percent in the is it the last financial year now 58 00:03:32,520 --> 00:03:35,040 Speaker 1: you can give me that info, but certainly recently, and 59 00:03:35,040 --> 00:03:38,360 Speaker 1: that that's unconscionable. Really yeah, and. 60 00:03:38,320 --> 00:03:40,960 Speaker 2: Look it's not just as I mentioned, it's not just 61 00:03:41,120 --> 00:03:46,240 Speaker 2: confined to dentistry. Some medical procedures, the out of pockets 62 00:03:46,280 --> 00:03:49,160 Speaker 2: have also jumped by the state a mountain and you know, 63 00:03:49,320 --> 00:03:52,360 Speaker 2: people now that people have run down their savings, they're 64 00:03:52,560 --> 00:03:54,720 Speaker 2: just not going to have the money to do those things, 65 00:03:54,720 --> 00:03:57,760 Speaker 2: and it becomes a vicious circle. So then you have 66 00:03:57,920 --> 00:04:01,440 Speaker 2: more people taking out their super and then you know, 67 00:04:01,480 --> 00:04:03,960 Speaker 2: the prices just go up to match what people have 68 00:04:04,040 --> 00:04:04,960 Speaker 2: in their super account. 69 00:04:05,000 --> 00:04:06,840 Speaker 1: Indeed, Rachel, is a big problem. Thank you for your 70 00:04:06,880 --> 00:04:10,440 Speaker 1: time this morning. Thanks thank you, doctor Rachel David their CEO, 71 00:04:10,520 --> 00:04:11,960 Speaker 1: Private Healthcare Australia,