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Speaker 1: Hello, I'm Tory Archbold. For two decades, I've nurtured the

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Speaker 1: world's top performing retail brands and celebrities. Now I'm asking entrepreneurs,

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Speaker 1: CEOs and influencers to share their own secrets to success.

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Speaker 1: They're highs, their lows, the game changing moments, and how

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Speaker 1: they got to where they are today. It's a podcast

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Speaker 1: equivalent of opening the best little black book of contacts ever.

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Speaker 1: If this resonates with you and you're ready to step

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Speaker 1: outside of your comfort zone and into your power zone,

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Speaker 1: I invite you to join my exclusive community via our website,

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Speaker 1: powerful dash steps dot com. Today's Powerful Stories guest is

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Speaker 1: someone who is very dear to my heart. We have

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Speaker 1: coffee dated from Sydney to Singapore and back, and maybe

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Speaker 1: a martini in between. We have but Gina and Stey

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Speaker 1: is one of the best retail directors in Australian fashion

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Speaker 1: that I know. Our path's first cross when she was

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Speaker 1: working at c Folly, one of my favorite Australian brands

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Speaker 1: and one of my other favorite brands is actually Asian

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Speaker 1: Age Athletica, which is now the retail director for and

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Speaker 1: I wanted to deep dive in this conversation today on

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Speaker 1: how there is such a changing face when it comes

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Speaker 1: to retail leadership. We're talking about teenagers, women and men

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Speaker 1: in their twenties, thirties, forties, and of course leaders in

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Speaker 1: their fifties. How do you adapt to that change? And Gina,

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Speaker 1: you are going to give us the lowdown on all

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Speaker 1: of this. And I am so excited that you are

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Speaker 1: joining us on the Powerful Stories podcast.

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Speaker 2: Thank you, Tory. What a lovely introduction.

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Speaker 3: And now, yeah, we've known each other a long time,

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Speaker 3: so it's a bit of fun to get to do

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Speaker 3: this with you today.

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Speaker 2: Thanks for having me. Oh, You're most welcome.

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Speaker 1: And I love when we were texting this morning that

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Speaker 1: you said that you are having your Lovender oil ritual

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Speaker 1: in the morning.

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Speaker 2: Yes, that was something you taught us.

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Speaker 3: That was something that really I took away from a

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Speaker 3: piece of a little story that you gave me. And

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Speaker 3: I keep my lavender in the shower and I used

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Speaker 3: to always think my best thoughts in the shower, but

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Speaker 3: now I really take that at lavender and try and

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Speaker 3: steal my brain because I'm a little bit of a

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Speaker 3: little bit about ladd and I never stop, and so

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Speaker 3: it's the only time that I actually stop and recollect

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Speaker 3: my thoughts, and I love that now.

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Speaker 1: You're a retail director for a multimillion dollar brand that

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Speaker 1: is really taking off globally, and you've been in the

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Speaker 1: retail game for such a long time. I love to

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Speaker 1: understand where this passion for retail came from, because not

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Speaker 1: only you at the coal face of retail, you're also

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Speaker 1: at a strategic pointy end and I'd love to understand

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Speaker 1: that journey.

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Speaker 3: Okay, well, I mean, look, I would love to say

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Speaker 3: that I set off on this path, but I actually

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Speaker 3: sort of fell into sales. I started my life very

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Speaker 3: much in marketing and comms and I loved it. I

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Speaker 3: started working from Oshan Chandon. It was an amazing company

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Speaker 3: to work for, in awesome culture, and my.

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Speaker 2: Dad used to always say to me, you should be

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Speaker 2: in sales. You could sell ice to Eskimos.

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Speaker 3: But I was literally always had this idea that sales

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Speaker 3: was going to be too sort of bedded to a

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Speaker 3: number and you will have to call call, and I

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Speaker 3: had this misconception of what sales actually look like. And

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Speaker 3: it wasn't really until I moved to Asia with my

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Speaker 3: husband and three children that I found myself literally living

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Speaker 3: in Singapore thinking I don't even know how to film

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Speaker 3: my day. So I walked into my children's international school

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Speaker 3: fast forward, gave them my regiment. I pretty much said,

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Speaker 3: save me from Orchard Road and I'll work for free.

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Speaker 3: And I ended up becoming their head of enrollments, and

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Speaker 3: I recognized them that in actual fact, I was using

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Speaker 3: my marketing background but also very much sales because I

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Speaker 3: understood that I needed to make a connection with each

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Speaker 3: family that would come.

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Speaker 2: Into the school.

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Speaker 3: They had this very formulaic tour, and I recognized very

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Speaker 3: quickly that sales is all about relationship making, and I

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Speaker 3: would understand and recognize that when a family came in

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Speaker 3: and they were very Australian and sporty, I wouldn't take

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Speaker 3: them first to the science lab. I would head straight

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Speaker 3: for the you know, the sports arena, and I would

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Speaker 3: talk to them about the opportunity it is how their

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Speaker 3: kids would get to play overseas, and you know, I

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Speaker 3: really created an opportunity to engage there. And obviously then

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Speaker 3: on the flip side of a family that were focused

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Speaker 3: one hundred percent on academia, I would start in the

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Speaker 3: science labs and I would talk to them about where

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Speaker 3: we sat on the atar curve and i'd really engage

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Speaker 3: in that arena. So I ended up having the highest

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Speaker 3: rate of conversion in terms of new families. I got

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Speaker 3: them pretty much to like me, and by liking me,

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Speaker 3: they liked the school and that was sort of the strategy.

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Speaker 3: That's how I started. And then you know where we

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Speaker 3: know each other. Anthony Hullis, who knew me from Australia,

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Speaker 3: contacted me and said, Gina, I want to open up

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Speaker 3: a store, a retail store in Singapore, and I was like,

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Speaker 3: I've never worked in sales, and he was like, oh,

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Speaker 3: you'll work it out, and sure enough I did and

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Speaker 3: ended up being there setting up Seafolly in Singapore, which

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Speaker 3: was an amazing learning curve. Opened up our very first

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Speaker 3: Seafolly door outside of Australia, very much in domestic retail brand,

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Speaker 3: and it was exciting to be at the front foot

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Speaker 3: of launching a very iconic Australian brand in an international space.

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Speaker 3: And when I left c Folly two years ago, I'm

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Speaker 3: still proud to say Singapore was the highest performing per

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Speaker 3: square meter retail footprint in the fleet. So ended up

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Speaker 3: being amazing and I learned a lot along the way,

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Speaker 3: and so that was really where I sort of really

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Speaker 3: honed in my retail skills because I bought the Australian

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Speaker 3: flavor to Asia.

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Speaker 2: And I remember visiting you in.

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Speaker 1: That store as well. You were very much a people person,

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Speaker 1: but we were also on the floor. What did you

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Speaker 1: learn from actually understanding when customers came in how you

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Speaker 1: could serve them to grow the brand?

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Speaker 3: Look, I guess you know, I learned by working with

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Speaker 3: my team. I've always been someone who very much leads

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Speaker 3: by example. So I would walk around and I would

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Speaker 3: talk to the guests and I would, you know, understand,

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Speaker 3: I'd try and create a connection. I've always used to

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Speaker 3: say to the Singapore team, read the play, and by that,

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Speaker 3: I'd mean that if someone walked in and they would

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Speaker 3: dressed head to toe and black, don't necessarily reach for

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Speaker 3: the first colorful bikini.

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Speaker 2: Look at what you know?

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Speaker 3: How they would look look at their esthetic and I would,

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Speaker 3: you know, say Hi, welcome, what brings you into the

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Speaker 3: store today? And I would create a connection. And I

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Speaker 3: remember that I would obviously say to my two people

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Speaker 3: in the store, Wow, that looks so divine on you.

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Speaker 3: I love the way you rock that. And the next

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Speaker 3: minute I'd hear all of my Singaporean teams saying, wow,

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Speaker 3: you look divine, and they would say it in this

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Speaker 3: gorgeous way. But I would pull them aside and say,

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Speaker 3: don't copy what I say. Find your own narrative. You know,

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Speaker 3: when you're engaging with a guest, it has to be genuine.

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Speaker 3: So it doesn't sound genuine when you copy my words.

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Speaker 2: Look what I do.

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Speaker 3: Copy what I say, but turn it into your the

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Speaker 3: way you would communicate that. So that was something that

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Speaker 3: I very much taught my team. So I taught them

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Speaker 3: also just to be very Australian in the way we communicate.

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Speaker 3: Australians are much more relaxed when much more engaging. Singaporeans

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Speaker 3: are very driven by the bottom line, the dollar. They

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Speaker 3: were all obsessed with the KPI and how many dollars

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Speaker 3: they had to make, and I would say to them,

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Speaker 3: that's amazing, but you need to also be really genuine

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Speaker 3: and develop connections. And that I think was the big

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Speaker 3: takeaway and we really started. I developed a loyalty program

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Speaker 3: where we know made relationships with our customers so that

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Speaker 3: they developed that sense of comfort and they would come

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Speaker 3: to us knowing full well, because when you're buying Swim,

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Speaker 3: you're your most vulnerable. You're pretty much naked, so you

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Speaker 3: have to feel comfortable and confident with the people that are,

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Speaker 3: you know, serving you and helping you. And I would

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Speaker 3: always say be honest, you know, like I would never

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Speaker 3: say to someone that wasn't suitable. I'd say, hold on

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Speaker 3: a minute, leave believe me when I tell you I've

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Speaker 3: got the perfect swimwear for you. And I'd go outside

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Speaker 3: and I'd come back and I'd get them into something,

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Speaker 3: and you know, they would feel so empowered and feel

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Speaker 3: so happy with themselves because you know, we've all been

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Speaker 3: there where we've looked in the mirror and you're like, oh,

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Speaker 3: sweet baby Jesus, that wasn't quite what I had thought.

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Speaker 3: And so when you know, you put on the rights

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Speaker 3: from in costume and you're feeling good, it's just such

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Speaker 3: a powerful moment. So I think that was pretty much,

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Speaker 3: you know what I sort of garnered along the way,

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Speaker 3: but also very much taught my team. It was really

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Speaker 3: being that authentic Australian connection.

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Speaker 1: And being genuine as well. I really enjoy this conversation

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Speaker 1: around getting to know the customer, and I would like

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Speaker 1: to dive into that now because now you're back in Australia.

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Speaker 1: You're running another brand which is completely different from Seed Folly,

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Speaker 1: but it still is built on that personalized connection. How

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Speaker 1: do you teach your team the importance of seeing themselves

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Speaker 1: as a brand and that brand connection back to the

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Speaker 1: customer to actually get that customer coming back more and

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Speaker 1: more and more and saying that's the brand where I'm

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Speaker 1: going to spend my dollars.

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Speaker 3: Well again, it all comes back to authenticity. I think

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Speaker 3: it's such an important part. Like working at AGE, we

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Speaker 3: are literally, as I always say to my team, we

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Speaker 3: are making dreams come true. Like people walk into Age

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Speaker 3: and they come to us for an event they're thinking about,

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Speaker 3: this is going to be the dress that they wore

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Speaker 3: for their daughter's first birthday, their engagement party. It's a

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Speaker 3: really important emotional purchase. It's something they've thought about, they've

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Speaker 3: resonated with, and so it's up to us on the

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Speaker 3: shop floor to deliver to that dream. And I always

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Speaker 3: say to my team, you know, we do such a

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Speaker 3: beautiful job with our socials and our Instagram, and it

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Speaker 3: needs to flow through so that when the guest comes

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Speaker 3: in and she's literally so excited, we need to deliver

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Speaker 3: on that, you know, I always say, we need to

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Speaker 3: make sure that we are delivering that dream so that

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Speaker 3: every guest walks in and is welcomed and is styled

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Speaker 3: and felt and touched and seen and celebrated. And I

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Speaker 3: feel as though if you can do that in store,

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Speaker 3: that's why people like to go into retail. You know,

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Speaker 3: we can all buy everything online today, but we like

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Speaker 3: to go into a store so that we can be

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Speaker 3: styled and recognized and celebrated and feel good. There's so

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Speaker 3: much drama in the world today. But if you can

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Speaker 3: go into a store and someone actually understands what you're

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Speaker 3: looking for and recognizes that they can make you be

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Speaker 3: the best version of yourself, and you walk out with

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Speaker 3: you feeling excited, and you know, it's just a beautiful feeling.

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Speaker 3: And when you've had that genuine connection with the guest,

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Speaker 3: when you can see them come in feeling unsure, I

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Speaker 3: don't know, I can't dress in this I don't like

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Speaker 3: to show my arms, I don't like myself in this dress.

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Speaker 3: I feel too, And you get them to stand in

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Speaker 3: front of the mirror and actually like what they see.

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Speaker 2: It's a beautiful and empowering moment for both of you.

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Speaker 2: That's what we want.

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Speaker 1: We want people to walk away feeling good from the

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Speaker 1: inside out. Now, what are the most effective strategies for

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Speaker 1: developing and mentoring the next generation of retail leaders? Because

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Speaker 1: you and I are now fifty plus, let's just say

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Speaker 1: bang on fifty starting our fifties, We've got a lot

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Speaker 1: of wisdom, We've got a lot that we can share.

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Speaker 1: How do you pass that on? Like, what are some

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Speaker 1: of the key strategies to engage those youngsters who want

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Speaker 1: to actually enter retail?

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Speaker 3: I mean, look, I think for me, it's always about

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Speaker 3: just being seeing people.

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Speaker 2: I always feel as.

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Speaker 3: Though I like to recognize that a lot of people

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Speaker 3: think that being in retail is a less than job,

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Speaker 3: and that's not true. I like to really recognize and

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Speaker 3: celebrate my team and recognize that career retailers are actually

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Speaker 3: something to be proud of. You know, career retail is

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Speaker 3: a really competent people that can manage a whole lot

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Speaker 3: of things, from being a psychologists to a salesperson, to

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Speaker 3: a team player to a logistics you know, there's so

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Speaker 3: many parts to being you know, conflict resolution, There's an

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Speaker 3: inordinate amount that goes into being a successful retailer. So

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Speaker 3: I really like to recognize and celebrate that. But of

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Speaker 3: course I'm very focused on empowerment, and I feel as

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Speaker 3: though if I can celebrate the one thing that you know,

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Speaker 3: when people say, what.

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Speaker 2: Do you actually do?

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Speaker 3: I say, I'm actually just a cheerleader. I go around

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Speaker 3: shaking hands, kissing babies. I recognize my team.

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Speaker 2: I feel as.

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Speaker 3: Though by empowering and giving everybody a moment to shine

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Speaker 3: and be recognized, that makes people feel empowered and good

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Speaker 3: about themselves. And by that, I like to retain talent,

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Speaker 3: so you know, when I see someone do something good,

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Speaker 3: I'm very focused on giving instant feedback. I like to

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Speaker 3: celebrate my team. I like to recognize efforts, and I

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Speaker 3: go out of my way to engage with casuals on

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Speaker 3: the shop floor that might only work with us ten hours,

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Speaker 3: in the same way I do with the regional that

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Speaker 3: runs ten stores. So I think that's really important powerman.

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Speaker 3: I think leading by example. So I never when I

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Speaker 3: walk into a store, I don't expect people to jump

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Speaker 3: to Yeah, I sort of expect them to jump to

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Speaker 3: attention in terms of customer service, but I don't expect

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Speaker 3: them to prioritize me. I am more than happy on

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Speaker 3: many an occasion, I'll walk into a store even in

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Speaker 3: my exercise gear and customers will think I'm a mad

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Speaker 3: woman because they'll the shop floor will be so busy.

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Speaker 3: I'll put down my bag and hit the shop floor.

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Speaker 3: You know, I'm always on the shop floor because that's

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Speaker 3: when I learn how to engage with the guest, what

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Speaker 3: customers are looking for, how I can improve the operational standards.

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Speaker 3: It's not unless you do it yourself that you actually learn.

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Speaker 3: And one thing we've really introduced at age is it's

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Speaker 3: an all hands on deck. So we do something called

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Speaker 3: rock the shop, which is every single person from our

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Speaker 3: CEO to our chief of product to our chief of

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Speaker 3: people and Coulture have got to be on the shop

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Speaker 3: floor and do a walk in my shoes day to

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Speaker 3: understand the importance because we're the end user. So we

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Speaker 3: spend a lot of time on a cultural piece. We

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Speaker 3: spend a lot of time looking at leadership way of

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Speaker 3: being able to extend and progress my team and really

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Speaker 3: being able to celebrate the retail team, you know, like

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Speaker 3: they are without question, an integral cog of a successful

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Speaker 3: business because they are the ones that are dealing with

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Speaker 3: customers front facing.

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Speaker 1: So how can data and analytics be leveraged to drive

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Speaker 1: growth and improve the customer experience in retail settings. Because

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Speaker 1: I know myself having worked with many retailers, the data

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Speaker 1: really is the key if you understand it, to growth.

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Speaker 2: How do you leverage that?

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Speaker 3: Oh, look, there's so many amazing tools right now that

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Speaker 3: we use. We use a whole lot of measurements. From

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Speaker 3: what I love to look at is something like shopfront conversions.

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Speaker 3: So we use a whole lot of metric driven data

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Speaker 3: that tells us how many customers are walking past our

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Speaker 3: store and how many actually enter. So with that we

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Speaker 3: can there are levers we can pull, so we can

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Speaker 3: track to see whether a garment because you know, mannequins

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Speaker 3: are an advertisement, So if that mannequin is not resonating

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Speaker 3: with the customer and we're not seeing that same level

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Speaker 3: of shopfront conversion, that I say to my teams, you

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Speaker 3: are the master of your store change that. You know

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Speaker 3: there's no point having a pu dress in the window

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Speaker 3: on a thirty two degree day. Be mindful, you know

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Speaker 3: what your customer is looking for. So we use that lever.

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Speaker 3: We can also measure you know, sales collateral if we

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Speaker 3: have a key takeaway and we put that in the window.

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Speaker 3: How that converts. I've also recognized, so we've been able

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Speaker 3: to be quite flexible. In Armadale, for example, I recognized

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Speaker 3: with my team, not just me, my team, we recognized

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Speaker 3: that there was a lot of foot traffic going past

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Speaker 3: our Armadale store before we actually opened, and that was

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Speaker 3: a lot of mum's post school drop off. We're hanging

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Speaker 3: around having a coffee and they were looking for our

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Speaker 3: doors to open, and we recognized that that was an

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Speaker 3: opportunity for us to garner all sales. So we've actually

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Speaker 3: changed the trading hours so that we open at nine

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Speaker 3: am and we close earlier because that is what our

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Speaker 3: customers demanded. So that's, you know, the sort of flexibility

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Speaker 3: that we have when these trackers allow us to be

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Speaker 3: that provide that agility for our customers. We also look at,

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Speaker 3: obviously for us fit room, so we know definitively in

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Speaker 3: sales that if you can get someone into a fitting

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Speaker 3: room that they're ten times more likely to purchase, so

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Speaker 3: we track that. We also track, you know, how many

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Speaker 3: items customers buy. But the interesting part that I love

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Speaker 3: to look at is actual product and we can recognize

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Speaker 3: what product instantly has automatic sell through, which you know,

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Speaker 3: what's dress is the customers really resonating with and we,

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Speaker 3: you know, we try and really then look at what

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Speaker 3: on the flip side of that hasn't sold and why

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Speaker 3: it hasn't sold. We look at our returns. You know,

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Speaker 3: if a garment is returned more frequently than as the norm,

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Speaker 3: is it because the sizing wasn't correct, Was it because

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Speaker 3: the fabrication, or was it because the imagery was so

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Speaker 3: superior to the actual product. So we're always working and

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Speaker 3: refining our product to ensure that we're meeting the demands

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Speaker 3: of the end user, which is our customer. So they

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Speaker 3: very much dictate what we are going to provide in

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Speaker 3: the next range.

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Speaker 2: So we're always doing this.

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Speaker 3: Now in retail, you can always do more, be better,

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Speaker 3: offer a better customer service, and so we look at

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Speaker 3: all of these things Google reviews, I look at everything

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Speaker 3: sales obviously, and we use that in a way. It's

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Speaker 3: amazing resources that we have at our fingertips to help

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Speaker 3: us really curate and improve our customer offering.

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Speaker 1: And how is click and collect going in the Australian

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Speaker 1: market now, Because I know it's a big thing in

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Speaker 1: the US and people want things at their fingertips. How

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Speaker 1: are you doing click and collect? And what about same

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Speaker 1: day delivery because overseas, you know, you can be in London,

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Speaker 1: New York, Singapore and someone within a couple of hours that.

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Speaker 2: Outfits in your home. Yeah, is that going to come

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Speaker 2: into play in this market?

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Speaker 3: We definitely have click and collect, So we currently offer

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Speaker 3: a full omni channel, so that means you can shop online,

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Speaker 3: you can nominate whether you want to do it, deliver

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Speaker 3: it to your home, whether you'd prefer to kick it up,

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Speaker 3: and so we do have a lot of I'd say

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Speaker 3: probably about of the omnichannel experience, we have about twenty

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Speaker 3: seven percent of people choose click and collect. We are

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Speaker 3: definitely trialing same day delivery and we're actually just met

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Speaker 3: last week with a team that will enable us to

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Speaker 3: be able to provide a really amazing service for our

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Speaker 3: best customers. Whereby, as opposed to a delivery service, it's

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Speaker 3: actually a delivery and wait, so it will allow the

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Speaker 3: customer the luxury of having that same day delivery be

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Speaker 3: an item delivered to your door and the driver will

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Speaker 3: wait for you to try it on and make sure

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Speaker 3: you're happy with it, I know, Bonanza and then if

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Speaker 3: you're not happy, they'll take it away straight away. So

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Speaker 3: we're going to be able to provide that real and

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Speaker 3: very exciting, beautiful shop face to your home. So that

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Speaker 3: is something we're exploring. We are offering same day delivery

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Speaker 3: out of our CBD stores and we have the intention

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Speaker 3: to roll it out. I guess it also comes down

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Speaker 3: to being able to you know, for people in rural settings,

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Speaker 3: there are kabates because we don't have that opportunity. But

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Speaker 3: it's definitely something we are looking to do a lot

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Speaker 3: more of.

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Speaker 1: And you're also responsible for setting up the global footprint

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Speaker 1: and those story experiences as well. And if so, how

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Speaker 1: are you using the trends in other markets to improve

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Speaker 1: what we're doing locally.

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Speaker 3: Yeah, look, we always look you know, whenever I travel,

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Speaker 3: I am an absolute shopper. That's why I love my

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Speaker 3: job because I get to behind my love of fashion

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Speaker 3: and shopping. I constantly say to people I'm going to Westfield.

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Speaker 3: It's my happy place, you know, And I tease everyone

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Speaker 3: at work teases me because I say I'm John Travolta

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Speaker 3: and I will down the street like Saturday night fever

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Speaker 3: going when I get into a store. So when I'm overseas.

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Speaker 3: I'm always looking, watching, seeing what we can do. I'm

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Speaker 3: always online. My husband says he always shopping and I'm not,

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Speaker 3: but I'm just actually just looking. I'm doing you know,

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Speaker 3: I always say competitive analysis. So yeah, we always look

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Speaker 3: to overseas to see what we can do. But obviously

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Speaker 3: the beautiful thing about being Australian is that we're very

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Speaker 3: authentic and we're very rooted to that. We've just opened

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Speaker 3: up our nurse's store, which is very much where our

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Speaker 3: owners met grew up and so that is a real

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Speaker 3: nostalgic revisit and Nursa is such a beautiful store.

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Speaker 2: So we always look back to.

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Speaker 3: Our heart land in terms of where the brand started,

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Speaker 3: and so if we go into national, which I think

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Speaker 3: is in the pipeline, it will be with an authenticity

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Speaker 3: around the Australian brand and very much rooted to our heritage.

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Speaker 3: But you know, of course we always look outside. I

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Speaker 3: look at everything internationally to see what we can do bigger, better, harder,

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Speaker 3: braver in Australia.

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Speaker 1: But I always say as a leader that there's always

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Speaker 1: room for personal growth. What would be your biggest challenge

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Speaker 1: that you now actually view as the most incredible gift

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Speaker 1: and opportunity in your career.

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Speaker 3: Look, I think, strangely, you know, I think being as

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Speaker 3: you touched on at the beginning, being in your fifties,

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Speaker 3: I actually think is a really powerful tool. I think

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Speaker 3: Gina in her twenties didn't have anywhere near the war

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Speaker 3: all to understand that you can be just as charming,

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Speaker 3: and you can win people by actually being complementary and

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Speaker 3: by being a real cheerleader for others. I don't know,

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Speaker 3: when you're younger, you sort of hold on to that

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Speaker 3: because you feel like giving that power to someone else

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Speaker 3: takes it away from you. Whereas when you're how older,

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Speaker 3: you have the understanding that an actual fact, being generous

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Speaker 3: and kind is actually a luxury that you can afford.

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Speaker 3: And I feel as though I also have the art

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Speaker 3: of patience that I didn't have when I was young.

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Speaker 3: Like I'm literally teflong. Things don't affect me. I work

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Speaker 3: with four to five hundred people of all different ages

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Speaker 3: and nationalities, and I've learned to understand that everybody takes

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Speaker 3: information differently, and sure sometimes I get triggered, but I've

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Speaker 3: learnt to recognize that we all process differently, take things differently,

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Speaker 3: recognize interactions and experiences differently, and I feel as though

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Speaker 3: being of my age has afforded me that luxury. And

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Speaker 3: that's I mean, look, there's got to be something great

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Speaker 3: about being fifty, and that's it. I love the fact

437
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Speaker 3: that I'm very resolute and who I am and I'm

438
00:22:57,200 --> 00:23:00,320
Speaker 3: not intimidated, and I can go into a room pretty

439
00:23:00,359 --> 00:23:04,760
Speaker 3: much most rooms and hopefully have my say in a nice,

440
00:23:05,320 --> 00:23:08,359
Speaker 3: a good way that garners the result I want. But

441
00:23:08,400 --> 00:23:10,439
Speaker 3: it's also respectful and kind to others.

442
00:23:10,760 --> 00:23:12,720
Speaker 1: It's a beautiful way of putting it. And I also

443
00:23:12,720 --> 00:23:14,679
Speaker 1: want to say that women in their fifties obviously their

444
00:23:14,800 --> 00:23:17,439
Speaker 1: children leave school, and.

445
00:23:17,440 --> 00:23:18,280
Speaker 2: You've got an option.

446
00:23:18,560 --> 00:23:20,679
Speaker 1: You can either give back to others and step up

447
00:23:20,720 --> 00:23:24,040
Speaker 1: in your career, yeah, or you know, decide to travel

448
00:23:24,080 --> 00:23:25,919
Speaker 1: the world and whatever it is that you want to do.

449
00:23:26,680 --> 00:23:29,160
Speaker 1: With that in mind, what is your next powerful step?

450
00:23:29,359 --> 00:23:31,560
Speaker 3: Oh gosh, there's so many things I still want to do.

451
00:23:31,680 --> 00:23:34,240
Speaker 3: To be honest, you know, I really want to have

452
00:23:34,280 --> 00:23:38,399
Speaker 3: the opportunity to grow, you know, I really want to

453
00:23:38,440 --> 00:23:41,760
Speaker 3: celebrate myself more and step more into my power and

454
00:23:41,840 --> 00:23:44,320
Speaker 3: recognize what I can do. You know, I think when

455
00:23:44,359 --> 00:23:46,600
Speaker 3: you're younger, you put all these cave its around.

456
00:23:46,680 --> 00:23:48,080
Speaker 2: Oh, I don't know if I'm good enough. I don't

457
00:23:48,080 --> 00:23:48,879
Speaker 2: know if I can do that.

458
00:23:49,240 --> 00:23:51,359
Speaker 3: And I still have that, but I'm now working a

459
00:23:51,359 --> 00:23:53,159
Speaker 3: lot harder to say no, I can do it. I

460
00:23:53,200 --> 00:23:55,280
Speaker 3: have done it, and I will do it. And I

461
00:23:55,320 --> 00:23:58,840
Speaker 3: want my daughter to recognize that she can do whatever

462
00:23:58,880 --> 00:24:00,879
Speaker 3: the hell she wants to do. And you can still

463
00:24:00,920 --> 00:24:01,920
Speaker 3: have three children.

464
00:24:01,960 --> 00:24:05,600
Speaker 2: I don't know that. I'm not necessarily a believer that

465
00:24:05,640 --> 00:24:06,639
Speaker 2: you can have it all.

466
00:24:06,720 --> 00:24:08,760
Speaker 3: You can have it all, but you can't maybe have

467
00:24:08,840 --> 00:24:09,879
Speaker 3: it all at the one time.

468
00:24:10,160 --> 00:24:11,360
Speaker 2: It's my mattra.

469
00:24:11,760 --> 00:24:13,760
Speaker 3: So I took a lot of time out to be

470
00:24:13,840 --> 00:24:16,639
Speaker 3: with my three kids, and I don't regret that for

471
00:24:16,680 --> 00:24:19,800
Speaker 3: a second. That was an amazing opportunity in a luxury

472
00:24:19,840 --> 00:24:21,040
Speaker 3: I was lucky enough to be.

473
00:24:21,000 --> 00:24:22,320
Speaker 2: Able to be afforded.

474
00:24:22,800 --> 00:24:26,119
Speaker 3: But now I've stepped back into the workforce in a

475
00:24:26,160 --> 00:24:29,719
Speaker 3: really powerful way and I love it. And so, you know,

476
00:24:29,760 --> 00:24:32,080
Speaker 3: maybe I'd be further in my career now if I

477
00:24:32,160 --> 00:24:35,280
Speaker 3: hadn't done that. So now I think I'm not putting

478
00:24:35,280 --> 00:24:38,360
Speaker 3: any limitations on myself. There's no age barriers. I am,

479
00:24:38,760 --> 00:24:42,679
Speaker 3: you know, really comfortable in pushing a head further. And

480
00:24:42,720 --> 00:24:45,919
Speaker 3: I feel like there's another career, a big career in me.

481
00:24:46,240 --> 00:24:48,560
Speaker 3: I'm basically if I had a dream, I'm gunning for

482
00:24:48,640 --> 00:24:51,200
Speaker 3: Lena Naire, who's the CEO of Chanel right now.

483
00:24:51,280 --> 00:24:52,160
Speaker 2: That would be the dream.

484
00:24:52,400 --> 00:24:54,520
Speaker 1: I love that tea, and you know what, you would

485
00:24:54,560 --> 00:24:55,760
Speaker 1: be that woman totally.

486
00:24:55,920 --> 00:24:58,520
Speaker 3: She doesn't even know I exist, But I'm coming for you, Lena.

487
00:24:59,040 --> 00:25:02,720
Speaker 3: So yeah that thank Yeah, I'll have to hunt it

488
00:25:02,800 --> 00:25:04,040
Speaker 3: down and LinkedIn Biah.

489
00:25:04,080 --> 00:25:07,240
Speaker 2: No, definitely, I want to keep going. Absolutely.

490
00:25:07,320 --> 00:25:10,120
Speaker 1: I love that this has been such a powerful insight

491
00:25:10,280 --> 00:25:12,880
Speaker 1: into how you built your career, Jana, but also how

492
00:25:12,920 --> 00:25:16,600
Speaker 1: we can become better leaders to the next generation. Thank

493
00:25:16,640 --> 00:25:19,080
Speaker 1: you so much for taking a powerful step with us today.

494
00:25:19,320 --> 00:25:21,840
Speaker 2: Thanks so much for having me toy, It's been fun.

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00:25:22,400 --> 00:25:24,320
Speaker 1: Thank you for being here with me today. I trust

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00:25:24,359 --> 00:25:27,880
Speaker 1: that you enjoyed listening to yet another powerful story. Sometimes

497
00:25:27,920 --> 00:25:30,560
Speaker 1: we can forget just how incredible we are as women

498
00:25:30,640 --> 00:25:33,440
Speaker 1: and how important it is to support each other. I'd

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00:25:33,440 --> 00:25:35,080
Speaker 1: love for you to take a moment to review the

500
00:25:35,119 --> 00:25:37,920
Speaker 1: podcast and help support the show. You can also take

501
00:25:37,920 --> 00:25:40,199
Speaker 1: a screenshot of this episode and share it across your

502
00:25:40,200 --> 00:25:42,560
Speaker 1: social media. Be sure to tag me so that I

503
00:25:42,600 --> 00:25:44,880
Speaker 1: can give you a shout out too. I'm a true

504
00:25:44,960 --> 00:25:48,320
Speaker 1: believer of women supporting women, and I look forward to

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00:25:48,440 --> 00:25:51,399
Speaker 1: connecting with you again soon. Much love, Tory