WEBVTT - Mentorship, Burnout and Nursing with Dr Lendra James 0:00:05.921 --> 0:00:07.281 Appolgiate Production. 0:00:11.041 --> 0:00:14.441 Hi, my name's beck Woodbine and welcome to Tenderness for Nurses. 0:00:15.041 --> 0:00:18.841 I'm grateful for the person that I have the opportunity 0:00:18.881 --> 0:00:19.241 to be. 0:00:19.961 --> 0:00:23.680 So I hit it and parked it for Nelly four years. 0:00:24.121 --> 0:00:26.361 We always have free will, We always get to choose. 0:00:26.481 --> 0:00:28.281 We are autonomous. 0:00:28.721 --> 0:00:32.041 Hi. Everyone, thank you for tuning back into Tenderness for Nurses. 0:00:32.481 --> 0:00:35.641 Today we have doctor Lendra James from the US having 0:00:35.641 --> 0:00:40.361 a chat to us about mentorship, burnout and her journey 0:00:40.961 --> 0:00:44.600 in nursing. And it's going to be a really interesting discussion. 0:00:44.641 --> 0:00:47.880 After reading all the information that's on her website and 0:00:48.001 --> 0:00:50.601 the podcast that she does, I think she's going to 0:00:50.641 --> 0:00:56.481 really value add to nurses and what we know here 0:00:56.840 --> 0:00:59.121 in Australia and having a look at the two different 0:00:59.321 --> 0:01:02.721 countries with nursing, because even though we're the same, we're 0:01:02.801 --> 0:01:06.361 quite different. So welcome Lindra. How are you? 0:01:07.481 --> 0:01:10.761 Thank you for having me. I am good. It's actually 0:01:10.801 --> 0:01:12.960 a beautiful day here in the US. 0:01:13.401 --> 0:01:17.720 So can you just tell us a little bit about yourself, 0:01:18.041 --> 0:01:20.961 how you've ended up in the role of running your 0:01:21.000 --> 0:01:28.121 own business, writing programs, mentoring, dealing with other nurses with burnout, 0:01:28.241 --> 0:01:29.881 How did you get to this point. 0:01:31.321 --> 0:01:34.161 Or sure, so I have. 0:01:34.360 --> 0:01:37.241 I've been a nurse for over twenty over twenty years, 0:01:37.280 --> 0:01:40.601 like about twenty two years, and I've worked across the 0:01:40.640 --> 0:01:44.041 country in the US, I've worked in several different areas 0:01:44.041 --> 0:01:48.041 of nursing, worked my way up to nursing leadership, and 0:01:48.801 --> 0:01:53.041 it was during my time in leadership that I experienced 0:01:53.161 --> 0:01:58.161 a transformative shift in my purpose. Right the onset of 0:01:58.241 --> 0:02:03.001 the COVID nineteen pandemic. It really highlighted the pressing need 0:02:03.121 --> 0:02:08.481 for self care, wellness promotion, and preventative. 0:02:08.081 --> 0:02:09.921 Education within communities. 0:02:10.881 --> 0:02:15.921 Just witnessing the stream on hospital resources, the lack of 0:02:16.201 --> 0:02:21.321 attention to staff well being, I chose to redirect my 0:02:21.481 --> 0:02:25.041 focus towards a greater emission, which for. 0:02:25.081 --> 0:02:26.680 Me was self care advocacy. 0:02:27.841 --> 0:02:32.521 And my vision was and is to create a lasting 0:02:32.601 --> 0:02:38.161 legacy right that ensures widespread access to self care, wellness 0:02:38.201 --> 0:02:45.201 and preventative health education. Just in recognizing that I was 0:02:45.240 --> 0:02:48.561 intrigued by the operational, by the business side of healthcare, 0:02:49.441 --> 0:02:52.601 I embarked on a new chapter, which was entrepreneurship, and 0:02:52.641 --> 0:02:58.041 I launched my own company, leveraging my leadership skills and 0:02:58.121 --> 0:03:01.601 my certification as a nurse executive and my Doctor of 0:03:01.641 --> 0:03:06.680 Nursing Practice degree. So I based empower nurses and healthcare 0:03:06.721 --> 0:03:11.960 professionals to break through from burnout and build generational wealth 0:03:13.520 --> 0:03:16.240 so that they can stop trading time for money. And 0:03:16.281 --> 0:03:20.441 I do this through courses, mentorship and events. For instance, 0:03:20.441 --> 0:03:23.400 I have an upcoming event this Thursday which is called 0:03:23.441 --> 0:03:26.721 the Health and Wealth Expo. But through these events, I 0:03:26.761 --> 0:03:32.041 am able to you know, network and empower as I mentioned, 0:03:32.081 --> 0:03:37.161 healthcare professionals to really understand the reach their professional and 0:03:37.321 --> 0:03:41.641 personal and financial goals through the events, and I b 0:03:41.641 --> 0:03:46.961 actually empower them to follow their entrepreneurial aspirations and prioritize 0:03:47.001 --> 0:03:51.441 self care in the meantime, and I've discovered profound fulfillment 0:03:51.681 --> 0:03:55.041 and guiding others towards their optimal wellness. 0:03:55.401 --> 0:03:57.041 Did you yourself have been out? 0:03:57.281 --> 0:04:02.121 Oh? Yes, so I experienced burnout. 0:04:02.441 --> 0:04:05.281 Like I said, it was during my time in leadership 0:04:05.361 --> 0:04:09.081 that I experience a level of burnout. 0:04:09.161 --> 0:04:12.361 And we don't talk about it enough because a few 0:04:12.481 --> 0:04:13.601 years ago died. 0:04:14.481 --> 0:04:17.961 You know, burnout was something that was considered a weakness 0:04:18.041 --> 0:04:20.760 and or it was tap tapoo, right, you know, you 0:04:20.761 --> 0:04:22.801 don't say this is what we were trained to do. 0:04:23.281 --> 0:04:25.081 How can you be, you know, burned out. We were 0:04:25.121 --> 0:04:25.960 trained to know. 0:04:26.961 --> 0:04:29.880 We were trained clinically, and we were trained to provide 0:04:29.880 --> 0:04:33.161 a service, and we were trained with skills and that 0:04:33.481 --> 0:04:37.321 you know, made us become experts in what we do. 0:04:37.961 --> 0:04:40.721 But we no one talked excuse me, no one really 0:04:41.320 --> 0:04:44.961 teaches or empowers about the taking it, taking hold of 0:04:45.001 --> 0:04:49.281 your setting boundaries right and really prioritizing yourself because as 0:04:49.361 --> 0:04:53.440 nurses were so used to prioritizing others, and we don't 0:04:53.521 --> 0:04:56.641 talk about enough. When you start to see yourself really 0:04:56.721 --> 0:05:02.361 start to become disconnected or exhausted, or not sleeping well 0:05:03.320 --> 0:05:07.601 or even behaving differently in what you can even identify. 0:05:07.320 --> 0:05:09.441 Is not your norm. 0:05:09.961 --> 0:05:13.401 It's when you start to realize that, oh my gosh, 0:05:13.440 --> 0:05:16.921 I'm experiencing burnout, and burnout is a symptom. It's a 0:05:16.961 --> 0:05:20.681 symptom of something else. And that's why I started to experience. 0:05:20.721 --> 0:05:23.721 I started to experience that symptom and it started to 0:05:23.761 --> 0:05:27.281 affect me, and excuse me, affect me and areas of 0:05:27.281 --> 0:05:29.001 my life personally and professionally. 0:05:30.241 --> 0:05:35.361 It's so interesting with the podcast, the number of nurses 0:05:35.401 --> 0:05:40.440 that I've spoken to here that really have developed burnout 0:05:41.241 --> 0:05:44.801 moral injury to some degree. Some of the nurses have 0:05:44.880 --> 0:05:49.001 had PTSD with things I've had to deal with. It 0:05:49.041 --> 0:05:55.921 has never been discussed. And like you here in Australian 0:05:56.241 --> 0:06:00.161 nurses were just meant to keep on keeping on, and 0:06:00.241 --> 0:06:06.241 we're a little bit I think people think where dispensable 0:06:06.801 --> 0:06:11.921 and when not and we really have to start not 0:06:11.921 --> 0:06:14.760 only caring for ourselves, but caring for each other and 0:06:14.801 --> 0:06:17.520 asking each other you're right, can I give you a 0:06:17.561 --> 0:06:21.001 hand with something? Because often when you're in the midst 0:06:21.041 --> 0:06:23.241 of burnout, you don't realize you are. 0:06:23.921 --> 0:06:27.121 And it's because it has a ripple effect, right, and 0:06:27.521 --> 0:06:30.521 it impacts you in every area of your life. 0:06:30.641 --> 0:06:32.041 And when you're. 0:06:31.921 --> 0:06:36.121 Burnt out, you stop pursuing those things that once or you. 0:06:36.201 --> 0:06:38.721 Enjoy, both personally and professionally. 0:06:39.241 --> 0:06:42.401 And I've seen so many talented nurses who put their 0:06:42.521 --> 0:06:47.041 dreams and their career aspirations on whole because they're simply 0:06:47.081 --> 0:06:50.720 to exhaust it and they're not realizing that they're dealing 0:06:50.761 --> 0:06:56.001 with a symptom of exhaustion. And it's not just career 0:06:56.481 --> 0:07:00.721 you know, stagnation either. Burnout takes a toll on your 0:07:01.201 --> 0:07:04.441 self care. As I mentioned, for nurses who are natural 0:07:04.481 --> 0:07:07.200 care giver is we often forget to take care of 0:07:07.201 --> 0:07:08.201 ourselves because. 0:07:07.961 --> 0:07:08.521 We want to. 0:07:08.601 --> 0:07:13.881 And when you mentioned trauma, think about how we as nurses. 0:07:14.161 --> 0:07:18.321 We can code a patient for about thirty to forty 0:07:18.361 --> 0:07:22.281 minutes and have to and say that person doesn't survive 0:07:23.001 --> 0:07:26.681 or they do. But after dealing with that, we now 0:07:26.761 --> 0:07:29.841 have to walk into that next patient's room and act 0:07:29.961 --> 0:07:31.041 like everything is okay. 0:07:31.481 --> 0:07:32.841 But that's what we're trained to. 0:07:32.841 --> 0:07:36.241 Do, and no one really sits us down and say like, 0:07:36.321 --> 0:07:39.641 that's kind of not okay, right, because think about if 0:07:39.681 --> 0:07:41.601 someone wants to see someone get hit by a car 0:07:42.241 --> 0:07:46.961 in the middle of the street and this person tragically die, 0:07:47.561 --> 0:07:51.761 that's traumatizing. So we deal with trauma on an ongoing basis. 0:07:51.841 --> 0:07:57.161 And one a solution from in my opinion is organizations 0:07:57.401 --> 0:08:01.601 really have to look more into the mental health of 0:08:01.641 --> 0:08:05.281 their employees. And that's something that is a part the 0:08:05.321 --> 0:08:08.721 goal of one of my businesses is to really bring 0:08:08.761 --> 0:08:13.801 that wellness into organizations so that we can really start 0:08:13.841 --> 0:08:18.241 taking care of our healthcare workers who are consistently traumatized, 0:08:18.801 --> 0:08:21.961 and not just with EAP. And I'm not sure what 0:08:22.041 --> 0:08:25.121 you guys have in Australia, but in the US, we 0:08:25.201 --> 0:08:29.921 have in an employee assistant program and oftentimes. 0:08:29.281 --> 0:08:32.241 It involves you know, you being able to see a. 0:08:32.481 --> 0:08:37.161 Mental health expert for three sessions. 0:08:35.961 --> 0:08:39.281 And sometimes that's not enough and sometimes. 0:08:38.841 --> 0:08:42.161 Some places it's fifteen minutes, some places that maybe thirty minutes, 0:08:42.161 --> 0:08:45.241 and sometimes that's not enough. What about someone coming in 0:08:45.281 --> 0:08:49.361 on a consistent basis to be able to provide mental 0:08:49.401 --> 0:08:52.881 health services to your employees, whether they understand or know 0:08:52.961 --> 0:08:55.161 that they need it or not. But this is how 0:08:55.201 --> 0:08:58.361 we really start to move the needle and shift their 0:08:58.401 --> 0:09:02.281 perspectives and shift the outcomes for our healthcare workers. 0:09:03.041 --> 0:09:06.121 Do you think the hospitals in the States, because you 0:09:06.161 --> 0:09:09.681 have a very different system to us here in Australia, 0:09:09.721 --> 0:09:14.961 because it's so money driven making money, do you think 0:09:15.281 --> 0:09:18.761 they value nurses? Do you think I want to spend 0:09:18.761 --> 0:09:21.881 that money on nurses to keep that retention right and 0:09:21.921 --> 0:09:22.881 the nurses healthy. 0:09:23.401 --> 0:09:27.041 That is such a great question. So there's two sides. 0:09:27.041 --> 0:09:31.321 If you acts an executive leader that question, they will 0:09:31.321 --> 0:09:31.881 say yes. 0:09:32.521 --> 0:09:35.961 If you ask a nurse that question, they. 0:09:35.841 --> 0:09:38.921 Will say profit or the patients. And I say that 0:09:39.001 --> 0:09:42.321 because I have you know, I know a plethora of 0:09:42.441 --> 0:09:45.641 nurses who they don't feel valued and they don't feel 0:09:46.121 --> 0:09:49.401 that the organizations and this is part of the problem, right, 0:09:49.401 --> 0:09:51.361 And this is why and I don't know about Australia. 0:09:51.441 --> 0:09:53.281 This is why a lot of the hospitals in the 0:09:53.441 --> 0:09:57.401 US are striking because I'm a big part of it 0:09:57.441 --> 0:10:02.761 is because of feeling underappreciated and undervalue. So what we 0:10:02.921 --> 0:10:06.641 have here in the US we have value based health 0:10:06.641 --> 0:10:12.201 care and the hospitals are paid according to the amount 0:10:12.201 --> 0:10:14.801 of value that in the quality of care that they 0:10:14.801 --> 0:10:19.041 provide to patients. So we have nurse sensitive indicators. And 0:10:19.081 --> 0:10:23.881 I'll give you an example. If a patient falls in 0:10:23.921 --> 0:10:27.401 the hospital and they break their hip, CMS, the Center 0:10:27.401 --> 0:10:30.921 for Medicaid and Medicare Services, they will not pay that 0:10:31.041 --> 0:10:34.801 hospital for the treatment to fix that hip. So now 0:10:34.841 --> 0:10:38.521 that's cost, that's loss, right, that's a financial loss for 0:10:38.601 --> 0:10:41.601 the hospitals because now the patient has to stay longer. 0:10:42.041 --> 0:10:44.481 Now we have to pay for that surgery. So anything 0:10:44.521 --> 0:10:47.841 that basically comes out after that surgery that's not related 0:10:47.881 --> 0:10:52.441 to anything prior to that patient being in the hospital. 0:10:52.601 --> 0:10:55.081 Say the patient came in for stomach virus, they were 0:10:55.121 --> 0:10:56.921 eighty years old, and they slipped and they fell and they. 0:10:56.761 --> 0:10:59.561 Broke their hip. That's a nurse sensitive indicator. 0:10:59.721 --> 0:11:02.681 So the hospital will now not be paid because this 0:11:02.921 --> 0:11:05.001 patient fell and broke their hip, and the hospitals won't 0:11:05.081 --> 0:11:07.361 be paid for that. Or let's say they get an 0:11:07.361 --> 0:11:09.841 infection from a central line, where they get an infection 0:11:09.921 --> 0:11:13.041 from a fully catheter, the hospital won't be paid for that. 0:11:13.161 --> 0:11:13.841 And there's been. 0:11:13.761 --> 0:11:16.681 Hospital who has been in hospitals where they've been fined 0:11:16.841 --> 0:11:20.641 in the million, the seven figures because of these infections. 0:11:20.721 --> 0:11:24.361 And so now what that's more push on the nurses 0:11:24.881 --> 0:11:28.321 to do more, but they're doing more for less. And 0:11:28.361 --> 0:11:31.241 now so you see how the shift and the burnout 0:11:31.281 --> 0:11:35.161 because now there's a huge you know, push from the 0:11:35.241 --> 0:11:38.321 higher ups to you know, now we have to do that. 0:11:38.401 --> 0:11:40.481 We have to have zero clapses, we have to have 0:11:40.601 --> 0:11:44.561 zero qualities, we have to have zero you know, zero falls. 0:11:45.001 --> 0:11:47.001 And I get it because we don't want to do 0:11:47.081 --> 0:11:48.841 harm to our patients. But what we. 0:11:48.881 --> 0:11:52.241 Don't realize is that we're now pushing the nurses to 0:11:52.281 --> 0:11:55.201 do more with less because we're not necessarily giving them 0:11:55.601 --> 0:12:00.361 the tools and the resources that they need like staffing, 0:12:00.441 --> 0:12:05.561 for instance, right or investing in bet alarms, or investing 0:12:05.561 --> 0:12:08.321 in the tools and the resources that they'll need in 0:12:08.441 --> 0:12:11.201 order to in order to stop these falls or in 0:12:11.281 --> 0:12:14.441 order to prevent these clapses and these qualities from occurring. 0:12:14.841 --> 0:12:17.521 So now and then, and this is how just another 0:12:17.561 --> 0:12:20.521 example of how the burnout and the exhaustion becomes because 0:12:20.561 --> 0:12:23.921 now your leader has to come and be the voice 0:12:24.521 --> 0:12:26.001 of all of. 0:12:25.921 --> 0:12:28.161 The directives that are coming from the higher ups. 0:12:28.281 --> 0:12:30.201 So I say all this to say, and again this 0:12:30.321 --> 0:12:32.641 is just you know, an example, but I say all 0:12:32.641 --> 0:12:35.561 this to say, this is why and how nurses are 0:12:35.561 --> 0:12:38.001 not feeling appreciated. So you're not giving me the resources 0:12:38.241 --> 0:12:41.001 because you're making me work short staff, but yet you're 0:12:41.041 --> 0:12:43.601 telling me that I still have to make sure I 0:12:43.601 --> 0:12:45.081 prevent that fall from recurring. 0:12:45.321 --> 0:12:47.081 How can I prevent that fall if I. 0:12:47.041 --> 0:12:50.721 Had eight patients and we only have one nursing assistant, 0:12:50.841 --> 0:12:54.041 or if there's only three nurses on the floor. So yeah, 0:12:54.041 --> 0:12:58.961 I've beenished situations where I've had nurses working short staff, and. 0:12:59.321 --> 0:13:01.761 Thing was still able to. 0:13:01.201 --> 0:13:04.801 Prevent those falls from recurring because you know, we instill 0:13:05.201 --> 0:13:08.321 a level of empowerment and pride in them so that 0:13:08.401 --> 0:13:11.961 they took pride in making sure that their patients were safe. 0:13:12.001 --> 0:13:15.201 Because most nurses, they want to make sure that their patients. Absolutely, 0:13:15.721 --> 0:13:19.401 but if you're not empowering them and engaging them, you 0:13:19.441 --> 0:13:22.401 don't understand how you're leading to that exhaustion. 0:13:22.561 --> 0:13:25.841 You're leading to that feeling of being undervalue, their feeling 0:13:25.881 --> 0:13:28.801 of being underappreciated, and that's not what you want. 0:13:29.001 --> 0:13:34.161 And I love that term of empowering your nurses. I 0:13:34.241 --> 0:13:39.521 think that's through education, through correct staffing. That's so important. 0:13:40.001 --> 0:13:45.401 And I think since the pandemic, we weren't hit anywhere 0:13:45.401 --> 0:13:48.721 near as hard as you were in the States. When 0:13:48.761 --> 0:13:51.041 I went for a conference last year, I interviewed one 0:13:51.081 --> 0:13:53.161 of the nurses that I met at the conference, and 0:13:53.201 --> 0:13:56.361 she had worked in Philadelphia and she was on the 0:13:56.401 --> 0:13:59.481 COVID ward. She arrived, everything was shut down. They went 0:13:59.561 --> 0:14:01.841 in and they were locked into the ward. They couldn't 0:14:01.881 --> 0:14:04.801 get doctors, the food was left outside. They had to 0:14:04.841 --> 0:14:09.321 do everything. And she said they just got on and 0:14:09.361 --> 0:14:12.281 did it and did it well or as well as 0:14:12.321 --> 0:14:16.801 they could. And I said to her, how psychologically were 0:14:16.841 --> 0:14:19.481 you afterwards? And she said I was fine until I 0:14:19.521 --> 0:14:22.481 stopped working. And she said and then I fell apart. 0:14:22.601 --> 0:14:25.481 And she said, none of my family wanted to see me, 0:14:25.601 --> 0:14:27.601 no one wanted to be around me because everyone was 0:14:27.681 --> 0:14:31.961 so scared. So she was also not only isolated at work, 0:14:32.361 --> 0:14:34.801 she was coming home and feeling isolated. 0:14:34.921 --> 0:14:36.041 It was terrible. 0:14:36.081 --> 0:14:39.201 And she left. She's gone into the aesthetics space. She 0:14:39.361 --> 0:14:41.401 just didn't want to deal with that rubbish anymore. 0:14:42.161 --> 0:14:43.921 And that's exactly what happened. 0:14:43.961 --> 0:14:49.081 There's been a huge shift of nurses leaving the traditional 0:14:49.121 --> 0:14:52.561 setting and going into spaces like aesthetics and wellness and 0:14:52.601 --> 0:14:53.121 met spars. 0:14:53.161 --> 0:14:57.281 As you mentioned, I myself on a met spar well. 0:14:57.121 --> 0:15:01.681 I own an alternative form of treatment on a wellness business. 0:15:01.681 --> 0:15:04.721 I own a IV hydration vioment therapy, so we offer 0:15:04.801 --> 0:15:07.521 that and we offer wheat loss services as well. And 0:15:07.561 --> 0:15:10.841 we also have added a component of wellness right, a 0:15:10.921 --> 0:15:14.721 wellness service for stress management, burnout and such. And I 0:15:14.801 --> 0:15:18.321 say that to say the pandemic it just really gave 0:15:18.521 --> 0:15:21.481 rise to a huge shift and a lot there were 0:15:21.521 --> 0:15:25.321 a lot of epitomes, epiphanies, excuse me, and you know, 0:15:25.401 --> 0:15:28.801 people realized taking their power back. So for me, starting 0:15:28.801 --> 0:15:32.001 my wellness business is you know, becoming an entrepreneur was 0:15:32.041 --> 0:15:34.441 more of a way of taking my power back. And 0:15:34.561 --> 0:15:38.801 to your point, and to that nurses point, that's exactly 0:15:38.841 --> 0:15:42.801 what happened. So I am in New Jersey and dealing 0:15:42.801 --> 0:15:44.641 with COVID in New Jersey. So we were right next 0:15:44.641 --> 0:15:47.561 to New York. So any if you know anything about 0:15:48.041 --> 0:15:51.681 and remember about the pandemic, New York was like the epicenter. 0:15:52.361 --> 0:15:55.841 And because we're right here in New Jersey, we got 0:15:55.921 --> 0:15:59.281 all of that overflow sort of speak. So people were 0:15:59.481 --> 0:16:02.201 not going to New York hospitals because they were like, oh. 0:16:02.121 --> 0:16:03.521 No, I'm not going to New York. I'm going to 0:16:03.561 --> 0:16:05.321 get COVID, so I'm not going there. 0:16:05.521 --> 0:16:07.521 But guess what, So they were coming over into New 0:16:07.601 --> 0:16:10.641 Jersey and they were still getting COVID because we got 0:16:10.681 --> 0:16:14.081 all of the overflow, all of the patients from from 0:16:14.081 --> 0:16:17.041 that tri state area, from Brooklyn, just all over New York. 0:16:17.081 --> 0:16:19.521 They used to they would come to New Jersey they 0:16:19.561 --> 0:16:22.561 still had COVID And just what that nurse mentioned to you, 0:16:22.641 --> 0:16:23.361 that is. 0:16:23.361 --> 0:16:24.481 Exactly how it was. 0:16:25.081 --> 0:16:28.121 It went from I'll never forget it went from us 0:16:28.161 --> 0:16:32.121 having one patient to after it was one weekend went 0:16:32.161 --> 0:16:37.921 by and have the unit was COVID positive and exactly 0:16:38.081 --> 0:16:39.161 no one wanted to come on. 0:16:39.121 --> 0:16:39.641 To the floor. 0:16:39.801 --> 0:16:42.761 You didn't see anyone. All the doors were closed and 0:16:42.841 --> 0:16:46.401 even during codes. I can remember doing codes. Nurses would 0:16:46.401 --> 0:16:49.161 be in the rooms running the codes on their own, 0:16:49.601 --> 0:16:53.521 and the doctors would be at the door writing signs, 0:16:53.921 --> 0:16:57.281 you know, putting the paper up against the window, saying 0:16:57.361 --> 0:16:59.881 like pul socks, like what's the pull sox? Like are 0:16:59.921 --> 0:17:02.001 you kidding me? You know, so you want us to 0:17:02.001 --> 0:17:03.401 intubate the patient too, like. 0:17:04.001 --> 0:17:04.721 What are we doing? 0:17:05.201 --> 0:17:09.720 Nurses were dispensable, but doctors weren't right. 0:17:09.600 --> 0:17:12.561 And that was unfortunately, that was the feeling now. I 0:17:12.640 --> 0:17:17.761 will say in the area where I was, doctors were 0:17:19.441 --> 0:17:22.521 you know, we had doctors who we actually lost due 0:17:22.600 --> 0:17:28.281 to COVID, and doctors were just as suicidal as nurses were, right, 0:17:28.321 --> 0:17:30.360 and because there was a time where we felt like 0:17:30.921 --> 0:17:34.241 we were losing patients at such a rapid rate, and 0:17:34.441 --> 0:17:35.680 there was a feeling. 0:17:35.441 --> 0:17:36.801 Of what are we doing wrong? 0:17:37.120 --> 0:17:39.801 You know, we didn't know what we know now about 0:17:39.801 --> 0:17:41.880 the disease, and there was a feeling that we felt 0:17:41.921 --> 0:17:44.321 like we were doing you know, we were doing something wrong, 0:17:44.801 --> 0:17:48.641 and healthcare professionals were actually committing suicide and becoming suicidal, 0:17:48.721 --> 0:17:52.481 and all of those elements that you talk about about 0:17:52.801 --> 0:17:56.041 feeling isolated. People were sleeping in their cars, people were 0:17:56.080 --> 0:17:59.400 getting hotels. You know, there were some nursing organizations that 0:17:59.441 --> 0:18:02.921 were providing free hotel rooms because not only did families 0:18:02.961 --> 0:18:05.041 not want people to come home, people didn't want to 0:18:05.241 --> 0:18:08.160 go home because they didn't want to infect their husbands 0:18:08.241 --> 0:18:10.521 or their children. They didn't know what was going on. 0:18:10.681 --> 0:18:13.321 So again, so when we. 0:18:13.241 --> 0:18:17.480 Talk about like burnouts, that's a whole different that's a 0:18:17.481 --> 0:18:20.761 whole different level of just mental health and burnout. 0:18:20.801 --> 0:18:21.360 That's what it is. 0:18:21.400 --> 0:18:24.720 It's a symptom of mental health, and it's often a 0:18:24.921 --> 0:18:30.280 mix of being overworked, underappreciated, and facing systemic issues. And 0:18:30.561 --> 0:18:35.840 the COVID nineteen pandemic was definitely one that was you know, 0:18:35.880 --> 0:18:37.681 we didn't know how long it was going to last. 0:18:37.721 --> 0:18:39.561 We didn't know, there was nothing we knew about it. 0:18:39.761 --> 0:18:43.601 The policies were changing every day, these you know CDC 0:18:44.041 --> 0:18:46.080 every time, you know, they were changing. 0:18:46.481 --> 0:18:50.241 I felt like the policies and the rules change daily. 0:18:50.281 --> 0:18:52.281 So we got to a point where it made no 0:18:52.441 --> 0:18:55.761 sense to write anything down because you know it's. 0:18:55.561 --> 0:18:56.521 Going to change tomorrow. 0:18:56.521 --> 0:18:58.920 And it did, right, So sometimes things would change like 0:18:58.921 --> 0:18:59.921 two or three times a day. 0:19:00.241 --> 0:19:03.481 So we went from needing to have. 0:19:05.241 --> 0:19:07.720 In ninety five to know you can just have a 0:19:07.761 --> 0:19:11.720 surgical mass, right, and like, wait a minute, So now 0:19:12.001 --> 0:19:14.521 we just lost one hundred and fifty nurses who caught 0:19:14.561 --> 0:19:17.360 COVID because you're saying we only need a surgical but 0:19:17.400 --> 0:19:19.561 they only need a surgical mask. And guess what, they 0:19:19.640 --> 0:19:21.041 still caught COVID root those. 0:19:20.840 --> 0:19:21.721 In ninety fives. 0:19:21.880 --> 0:19:26.161 So there was just such a lack of appropriate care 0:19:26.400 --> 0:19:28.920 for nurses. I can remember some of the nurses in 0:19:28.961 --> 0:19:31.880 New York going to work in garbage bags. But then 0:19:31.961 --> 0:19:35.001 you have the media who's coming into the hospital and 0:19:35.041 --> 0:19:38.880 they have a full astronauts suit on right, so to speak. 0:19:38.921 --> 0:19:41.600 So why aren't we protecting our healthcare workers the same way. 0:19:42.241 --> 0:19:46.321 So there's a lot of bureaucracy that leads to the 0:19:46.321 --> 0:19:48.400 burnout of healthcare professionals, and. 0:19:48.400 --> 0:19:50.120 The way we change these things. 0:19:50.160 --> 0:19:53.080 We have to change what takes place more at the 0:19:53.160 --> 0:19:57.561 legislative level in order, if in at least in New 0:19:57.600 --> 0:20:00.160 Jersey it excuse me, in the US, so that we 0:20:00.241 --> 0:20:02.360 can really start to affect change. So there are a 0:20:02.400 --> 0:20:06.321 lot of nurses going into politics now. Myself, I've joined 0:20:06.400 --> 0:20:10.761 organizations like the American Nurse and Nursing Association dmpis of 0:20:10.801 --> 0:20:14.440 color all to really start to start to give rise 0:20:14.481 --> 0:20:20.161 and have a voice in how politics plays into nursing, 0:20:20.521 --> 0:20:23.960 just like Rob Wade being something that has been taking 0:20:24.001 --> 0:20:26.880 away and that's a huge We have our presidency election 0:20:27.001 --> 0:20:30.321 coming up and that's a huge talk. Right now. I 0:20:30.360 --> 0:20:32.680 won't get into politics, but I say all this to 0:20:32.721 --> 0:20:35.720 say that you know, we in order for there to 0:20:35.721 --> 0:20:37.840 be changed in our healthcare system, there needs to be 0:20:37.921 --> 0:20:41.321 changed from a political standpoint, from a legislative level. And 0:20:41.360 --> 0:20:43.640 the way a lot of nurses are taking their power 0:20:43.681 --> 0:20:45.360 back is by starting their own businesses. 0:20:45.761 --> 0:20:48.640 And that's where I come in. Part of what I 0:20:48.721 --> 0:20:49.761 do is I help. 0:20:49.600 --> 0:20:52.200 And I show nurses how to start their own business, 0:20:52.360 --> 0:20:55.441 how to gain that power back because no one teaches 0:20:55.521 --> 0:20:58.561 us the business side of healthcare. And that's a part 0:20:58.600 --> 0:21:02.241 of my mentorship. And my mentorship goes. 0:21:02.001 --> 0:21:02.961 From being. 0:21:04.201 --> 0:21:08.241 One Most nurses will contact me because or nurse leaders 0:21:08.281 --> 0:21:10.520 and they'll say, you know, they're burned out, they're at 0:21:10.521 --> 0:21:12.601 a place of exhaustion and they're not sure. 0:21:12.400 --> 0:21:16.080 Where to go. And we really unpack that. We set 0:21:16.080 --> 0:21:16.481 a plan. 0:21:16.681 --> 0:21:19.640 We help to recognize the burnout, where's the burnout coming from? 0:21:19.840 --> 0:21:20.601 And then we set a. 0:21:20.561 --> 0:21:23.921 Plan and then we identify what are you doing about it? 0:21:23.961 --> 0:21:26.241 And what are you going to do about it? And 0:21:26.281 --> 0:21:30.521 then once we're able to unpack that burnout and really 0:21:30.561 --> 0:21:33.681 set that plan to release it and develop and grow 0:21:33.721 --> 0:21:36.360 from it. Now, what are the next steps? Is the 0:21:36.400 --> 0:21:40.160 next steps to write about it? Because I you know, 0:21:40.241 --> 0:21:43.441 that's one of the courses that I offer craft your bestseller. 0:21:44.840 --> 0:21:47.120 A lot of nurses have a authorship inside of the 0:21:47.521 --> 0:21:50.200 inside of us because we have stories to tell, you know. 0:21:50.321 --> 0:21:52.361 Or like I said, it's starting a business, whether it's 0:21:52.360 --> 0:21:56.121 a concierge business, and I help. 0:21:55.961 --> 0:21:56.920 You do that as well. 0:21:57.360 --> 0:21:59.920 So there's a lot of different ways that you can 0:22:00.080 --> 0:22:04.041 escape the burnout and really advocate for yourself so that 0:22:04.761 --> 0:22:07.801 you can and really gain that power back and really 0:22:07.840 --> 0:22:11.480 start looking at other so you can stop trading time 0:22:11.561 --> 0:22:14.400 for money and other streams of income. Because when I 0:22:14.441 --> 0:22:16.480 say stop trading times for money, what is it that 0:22:16.521 --> 0:22:19.961 we do when we want to buy a house, we 0:22:20.041 --> 0:22:23.001 just go we work extra, right, Or we want to 0:22:23.001 --> 0:22:25.561 put our kids through college, we just work extra and 0:22:25.600 --> 0:22:28.001