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Speaker 1: High Scrollers is produced on gadigal Land.

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Speaker 2: We pay our respects to the traditional custodians of this

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Speaker 2: country and elder's past and present.

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Speaker 1: We extend our respect to any first nations, Aboriginal and

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Speaker 1: Torres Strait Island of people joining.

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Speaker 2: Us today, always was, always will be Aboriginal Landow.

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Speaker 1: I'm Britney Sawndons.

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Speaker 2: And I'm all right hey, and this is High Scrollers,

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Speaker 2: the podcast version of your favorite group chat.

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Speaker 1: We've been friends online online. You're a good well we've

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Speaker 1: been friends for over ten years, so better to catch

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Speaker 1: you up on everything that's gone viral and.

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Speaker 2: We talk a lot about ourselves as well. Coming up

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Speaker 2: on today's episode, Chicken Large, Flat Days, Dulan and I've

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Speaker 2: got a bit of a societal moral dilemma for you all.

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Speaker 1: Matt's roasting one of my friends.

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Speaker 2: Yeah, she's made a video that I you know, it

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Speaker 2: sparks a really good conversation. Does I've also had some

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Speaker 2: trouble with fashion over this week. You hear all about that.

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Speaker 1: And I suck once again at the sea.

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Speaker 2: Yeah do you mean? So let's go.

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Speaker 1: Good morning Matthew, Good morning Brittany. Now before we say anything,

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Speaker 1: I have to say shout out to Brook from Ju.

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Speaker 2: Sorry, what's going on here? I've not been briefed.

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Speaker 1: I ran into a scroller on the on the weekend

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Speaker 1: and I said that I would say that in the pod.

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Speaker 1: And I don't know if this is true, but I

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Speaker 1: went to the Gold Coast with some girlfriends over the

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Speaker 1: weekend and we went to this bar called Jushu, like

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Speaker 1: bad Jushu. And someone said it's called that because apparently

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Speaker 1: there have been a couple of businesses in there that

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Speaker 1: have failed. You know how you see some spots that

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Speaker 1: like it's a new business every year and it's like

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Speaker 1: got bad juju. Yeah, And apparently that's why these people

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Speaker 1: have called that bar that because parent it's like a

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Speaker 1: bad luck kind of place for they're just like whatever,

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Speaker 1: we're gonna run with it. That be a rumor. I

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Speaker 1: could be making that up, but that's what someone told me.

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Speaker 2: Fun fact of the day.

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Speaker 1: Yes, So does I have to do a shout out

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Speaker 1: to Brook for the start?

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Speaker 2: Shout out to Brook. I've got a shout out as

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Speaker 2: well because Google Girl told us that we had an

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Speaker 2: email from Jasmine a couple of days ago and Jasmine

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Speaker 2: wants to give a shout out, So I'm giving a

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Speaker 2: shout out to Jasmin, who's giving a shout out to somebody.

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Speaker 1: Okay, yup.

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Speaker 2: Jasmine emailed our scrollers email, which is always in the show.

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Speaker 1: Notes for you if anyone ever has any like emails

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Speaker 1: you want to send us, or like something that's really

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Speaker 1: long that like won't fit in a DM in boxes open.

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Speaker 2: Just anything that anyone thinks.

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Speaker 1: We might enjoy juicy tea story.

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Speaker 2: We might read it out, it might lead to something

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Speaker 2: on the podcast. We might find it boring as well,

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Speaker 2: and we won't reply. But you know, either way, let

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Speaker 2: us know. Jasmine says, just wanted to give a shout

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Speaker 2: out to the girl who saw my phone screen while

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Speaker 2: I was lining up at the petrol station and asked

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Speaker 2: me if I was a scroller, as she was one

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Speaker 2: two sowet.

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Speaker 1: She's not so good.

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Speaker 2: Jasmine at the has seen another scrollers, probably seen I'm

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Speaker 2: guessing she had something on her phone.

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Speaker 1: It could have been just like our photo or something.

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Speaker 1: If she was listening to the poet.

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Speaker 2: And another scroller has said are you a scroller? It's

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Speaker 2: actually crazy. There's so many people. I've had like a

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Speaker 2: few instances in the last month where people have not

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Speaker 2: mentioned that they listen to the podcast, and then in

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Speaker 2: a random conversation they'll be like, oh, I listened to

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Speaker 2: the podcast, by the way, and I'm like, oh my god,

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Speaker 2: that's so I forget that people listen.

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Speaker 1: To the podcast, so that we're just sitting here talking

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Speaker 1: to ourselves quite literally, and then we go home. And

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Speaker 1: I know we've been saying, everyone leave us a comment

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Speaker 1: on Spotify, and we've been getting some more comments, but like,

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Speaker 1: we really just sit down here for however many hours,

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Speaker 1: we talk shit, and then we leave, Like I don't

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Speaker 1: think that.

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Speaker 2: We don't think about it.

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Speaker 1: Again, I don't think that people are listening to this.

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Speaker 2: But the thing is I also found it with my

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Speaker 2: friends as well, Like I'll tell us a story on

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Speaker 2: the podcast asked, and then I will start telling that

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Speaker 2: story in real life and they'll stop me and go, yeah,

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Speaker 2: I listen to the podcast episode never.

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Speaker 1: I don't think I have any friends that listen to the.

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Speaker 2: Pod, which the beauty Oh my gosh, like almost all

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Speaker 2: of mine, if not all do, I'm pretty sure some

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Speaker 2: are on it, Like some will message day it drops

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Speaker 2: like I'll wake to them being like.

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Speaker 1: Oh, I don't have many friends, so.

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Speaker 2: And you just want away from on a weekend with

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Speaker 2: your friends.

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Speaker 1: I know I've got a lot of non social media friends.

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Speaker 1: Like if you see like my friends that I hang

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Speaker 1: out with, you don't know who they are because I

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Speaker 1: have so many like non social media friends and that's

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Speaker 1: who I went away with. But I'm not like posting

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Speaker 1: our weekend away on my story because they're not social

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Speaker 1: media people.

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Speaker 2: Well it's perfect, I mean nice balance. Yes, I've got

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Speaker 2: some that don't go on socials and I've got some

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Speaker 2: that do go on socials, but I think it's a

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Speaker 2: good balance. But what I loved was the engagement story.

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Speaker 2: Sorry to bring up again, it's going to be eurobul

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Speaker 2: over again. I'm going to keep talking about it.

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Speaker 1: I'm going to get Have you thought about what you

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Speaker 1: wanted your engagement present from me?

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Speaker 2: Um?

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Speaker 1: No, I just keep working on that yacht love, I'll

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Speaker 1: take you on a yacht.

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Speaker 2: Yeah literally?

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Speaker 1: Want you actually get someone? Keeping the engagement chat going?

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Speaker 1: But whatever, we're going to milk it.

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Speaker 2: Okay, let me finish that point, which was it was

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Speaker 2: good because I didn't have to tell everyone the engagement story, right.

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Speaker 1: So telling a story and it goes into my pod.

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Speaker 2: I'm not even kidding I've done that. I was like, oh, look,

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Speaker 2: you know I gave him a brief rundown. I said,

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Speaker 2: I did a whole podcast episode if you want to

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Speaker 2: listen to that, getting.

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Speaker 1: The downloads up through your clothes connections that Google.

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Speaker 2: We should say, did we get any more listens than usual?

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Speaker 2: Because that was our first real hot topic in a while.

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Speaker 2: But what were you about to say?

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Speaker 1: I was just about to say that, what do you

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Speaker 1: actually get people for their engagement presence.

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Speaker 2: And everything from like stuff for your house, you home appliances,

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Speaker 2: just flowers, lot of tickets and then got us a

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Speaker 2: few lotto tickets and said, hope you know it pays

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Speaker 2: for them.

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Speaker 1: Wait on that. Can we talk about if you buy

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Speaker 1: someone else a lot of ticket?

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Speaker 2: Yeah, you've got nothing to do with it.

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Speaker 1: You've got nothing to do not even if it's over

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Speaker 1: a certain number.

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Speaker 2: You've bought them the ticket. That's your gift. I carry them. Now.

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Speaker 2: If I won the lot of and you had bought

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Speaker 2: me a ticket, of course I'm going to go, you

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Speaker 2: want this when we do them, there's a little.

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Speaker 3: Something exactly, So it's up to the person who's been

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Speaker 3: given a lot of ticket. Yeah, I wouldn't expect So

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Speaker 3: what would you do if you bought me a lot

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Speaker 3: of ticket and I won a million dollars and I.

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Speaker 1: Didn't give you any.

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Speaker 2: Can we use someone else as an example?

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Speaker 3: No, me, me, you, you'd say give it to me all.

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Speaker 2: No. Again, I wouldn't expect it vocally.

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Speaker 1: But there would be signs if it was you and

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Speaker 1: you want a million dollars and I gave you none

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Speaker 1: because I'm buying.

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Speaker 2: But also that's fine, and I wouldn't be salty about it.

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Speaker 2: It wouldn't be a whole issue. But I go, Charlie,

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Speaker 2: she can cut me ten grand. Holy you know, I

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Speaker 2: got the ticket. Charlie, She'll give me ten grand. But

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Speaker 2: I would expect that you are that type of person

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Speaker 2: who would go, you got me the bloody ticket, here's

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Speaker 2: the money. But if one of my if one of

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Speaker 2: my friends got one, yeah, and didn't want to no

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Speaker 2: hard feelings.

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Speaker 1: And so what is the amount? Let's say a friend

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Speaker 1: of yours was to buy you a lot of ticket?

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Speaker 1: At what amount is like the minimum where you'd give

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Speaker 1: them a piece of it? So like, obviously, if you

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Speaker 1: win fifty bucks one hundred bucks, you're not going to

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Speaker 1: go giving them a percentage of it. What number does

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Speaker 1: it get to, Let's say one thousand dollars? Do you

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Speaker 1: still keep the one thousand dollars all to yourself? At

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Speaker 1: what number do you decide to give away a bit?

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Speaker 1: Is it ten grand? Is it fifteen? Well, fifty maybe

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Speaker 1: fifty grand? And how much?

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Speaker 2: Who it is? Again? If you bought me the ticket, yeah,

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Speaker 2: and I won fifty grand, you can go fuck yourself.

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Speaker 2: Plus you got enough going on. It's fine. If one

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Speaker 2: of my friends who doesn't have much money has brought

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Speaker 2: me the ticket, and I'm going.

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Speaker 1: If you've got fifty grand, I can't.

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Speaker 2: Rub two bloody sticks together to make a fire. Here's

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Speaker 2: some kindling, you know.

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Speaker 1: What I mean? Give them from the fifty.

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Speaker 2: Urcontent.

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Speaker 1: Okay, that's still good for you. Forty grand in the pocket.

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Speaker 2: Exactly?

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Speaker 1: Do you have to pay tax on that?

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Speaker 2: No? Not in Australia. In Australia, no tax on any

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Speaker 2: lotto winnings in America. Yes, so you win a million,

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Speaker 2: you might end up with six hundred and fifty thousand

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Speaker 2: because you do pay tax. Do you remember when we

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Speaker 2: am sorry to go all high scrollers casino vice? But

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Speaker 2: do you remember how shocked I was in Las Vegas?

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Speaker 2: Because we were like, wo who going to play the pokes?

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Speaker 2: Obviously we don't condone gambling here, but I'm in Vegas.

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Speaker 1: When in Vegae, I'm going to do it.

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Speaker 2: And as I have I already ward about this on

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Speaker 2: the podcast, I think I have Like the first couple

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Speaker 2: of times I went, I had no money, so I

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Speaker 2: didn't even I think I put like a dollar in

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Speaker 2: a slot machine, right, So I was like, you know,

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Speaker 2: we've got a little bit of a budget to do

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Speaker 2: it this time? Did it ended up winning a jackpot? Now,

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Speaker 2: a jackpot over there, I think is over a thousand

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Speaker 2: US dollars, right, so one one of those, and that's

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Speaker 2: not actually that special. In Vegas. Everyone seemed to be

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Speaker 2: winning a freaking jackpot anyway. Win the jackpot, I think

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Speaker 2: it was like twelve hundred dollars, and the machine stops

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Speaker 2: and you have to call someone over, and someone gets notified,

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Speaker 2: and the lady comes over and she takes the twelve

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Speaker 2: hundred dollars out of the machine, and then she goes

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Speaker 2: here we go one, two, three, four, five, six, seven hundred.

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Speaker 2: There you go. I won't where it's the other five

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Speaker 2: hundred dollars. Well, they've got some sort of.

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Speaker 1: And it looks like an hour for them to sort

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Speaker 1: it all out, and then by that time you're over it,

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Speaker 1: so you're just like, fuck, you.

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Speaker 2: Want to go to bed. Yeah, so thirty percent tax.

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Speaker 2: Then there was like resort fee or casino fee on

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Speaker 2: top of that, and some other tax and tourist tax,

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Speaker 2: and I was like, oh, wive and bother doll you

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Speaker 2: don't have to do any of that in Australia. So

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Speaker 2: if you win the lotto, you get to keep every

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Speaker 2: bloody cent.

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Speaker 1: Well, oh, might get you some lotto tickets in thank you,

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Speaker 1: but it has to make over.

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Speaker 2: I don't know, I just I mean, a lot of

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Speaker 2: tickets are very generous, but it's like if you like

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Speaker 2: I feel like saying to people like my nan is

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Speaker 2: someone who always buys a lotto ticket and she doesn't

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Speaker 2: you know, a lot of tickets, what ten bucks or whatever.

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Speaker 1: But my man always does the power ball or something

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Speaker 1: like that every week or something.

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Speaker 2: But she'll do like the the thirteen dollars one for Monday, Wednesday,

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Speaker 2: Friday and the Saturday one, which is a little bit

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Speaker 2: more expensive. So she spent about fifty dollars on the

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Speaker 2: lotto tickets for us, and I won nothing. I'm like,

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Speaker 2: just give me fifty dollars, Yeah, get me a voucher

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Speaker 2: from coals or something. Yeah, and just give me fifty

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Speaker 2: dollars on a card if that's what you want to do. Yes,

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Speaker 2: I think of all the times I've won on lotto.

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Speaker 2: I think I've won like twenty three dollars my entire life.

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Speaker 1: Yeah, it doesn't add up to what she's spent.

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Speaker 2: But I do love a scratchy.

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Speaker 1: Okay, that's a difference because that's fun.

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Speaker 2: That's fun because you do it yourself. Yeah, you know,

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Speaker 2: because I just scan the lotto thing online and it

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Speaker 2: said no prize one, whereas a scratchy if I get

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Speaker 2: scratches a bit fun. It's you know, anticipation you scratching it.

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Speaker 2: First of all, you spend forty minutes trying to find

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Speaker 2: a fucking coin in your house, yeah, bloody cash anywhere.

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Speaker 2: Finally find a coin, and then it's like nice to

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Speaker 2: see scratch one off and you think you're going to

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Speaker 2: get the twenty thousand.

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Speaker 1: Then there's another time, and they always make you think

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Speaker 1: that you're gonna win. That's exactly how they get on

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Speaker 1: free ticket.

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Speaker 2: But anyway, so no, I don't bother with the lotto tickets.

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Speaker 2: I don't mind. Let's just go and have a nice

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Speaker 2: lunch or something.

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Speaker 1: Okay, let's do that, even just a day out.

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Speaker 2: We'll just go for a breakfast or a lunch or

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Speaker 2: something something like that.

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Speaker 1: You know, let's do it.

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Speaker 2: That would be good. But rest assured, the wedding's a

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Speaker 2: different story. That'll have a fucking registry and it can.

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Speaker 1: All but wishing well.

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Speaker 2: Well, I will sort that out. No, I don't want

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Speaker 2: a wishing well. Don't want to wishing well. We might

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Speaker 2: have a wishing well. Now, I don't want a wishing well.

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Speaker 2: Why I want physical things?

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Speaker 1: Do y'all?

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Speaker 2: Yeah? Physical things?

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Speaker 1: Would you rather gives than money?

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Speaker 2: Well? Yeah, because see I would never spend money on

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Speaker 2: a really, really good vacuum, but you're going to buy

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Speaker 2: it for me for my wedding.

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Speaker 1: True.

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Speaker 2: Now I've got the best vacuum, you know what I mean? Okay,

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Speaker 2: I'm that type of person. So if I got the

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Speaker 2: money from the wishing well, I wouldn't go and purchase the.

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Speaker 1: Best vacuum because it just doesn't feel worse.

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Speaker 2: But if I put it on a registry, someone's getting

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Speaker 2: the best vacuum. True.

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Speaker 1: And now you're going to have. I know we spoke

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Speaker 1: about engagement parties and how they're different. Now are you

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Speaker 1: going to do an engagement party?

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Speaker 2: Not in the traditional sense? TBC. Okay, we're still in discussion. God,

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Speaker 2: let me breathe. Rings only just gone on the finger.

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Speaker 2: You know, we really haven't thought about anything yet. But

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Speaker 2: let's move on. I don't want to waffle on about

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Speaker 2: the engagement over and over again. What I do want

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Speaker 2: to waffle on about is We've been having some very

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Speaker 2: exciting meetings about this year's big national tour, and plans

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Speaker 2: are well and truly in motion, and I'm almost ready

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Speaker 2: to announce where I'm going, what I'm doing, all of

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Speaker 2: the rest of it. But I wanted to reveal to

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Speaker 2: the scrollers that last time my show Dancing Queen, I

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Speaker 2: mentioned on the podcast that I had been dropping some

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Speaker 2: Taylor Swift style Easter eggs for the few months before

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Speaker 2: announcing the tour, which was obviously called Dancing Queen. And

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Speaker 2: if you remember, we had that episode where I said

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Speaker 2: it takes four Dancing Queens to get to the studio

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Speaker 2: and all the rest of that. And there are a

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Speaker 2: few other mentions of Dancing Queen in episodes and that

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Speaker 2: was really fun. And so in when that was all happening,

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Speaker 2: I said to everyone on the podcast, I've actually been

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Speaker 2: dropping hints and if you can guess the name of

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Speaker 2: the tour, then I'll give you two free tickets to

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Speaker 2: come and see the show in your closest city. And

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Speaker 2: everyone guessed. No, one guess Dancing Queen. Not one person

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Speaker 2: guessed that that was going to be the title of

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Speaker 2: the show.

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Speaker 1: Which then when we found it out, it's like, it

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Speaker 1: was pretty obvious that you would call it that.

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Speaker 2: Yeah, And then I, you know, because a lot of

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Speaker 2: people kind of thought that I would call it like

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Speaker 2: big show, deal me in dole better let you go

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Speaker 2: like all the Royal Flush. They kind of thought that,

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Speaker 2: and I was like, no, no, no, it's an easterrek,

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Speaker 2: It's a Taylor Swift e stree. It's not going to

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Speaker 2: be something that's in your face and that you're going

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Speaker 2: to notice on like a first listen. It's a fun

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Speaker 2: activity for you to put the pieces of the puzzle together.

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Speaker 2: So I can confirm that. Over the last i want

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Speaker 2: to say, four months, there have been two easter eggs

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Speaker 2: where I have said the full title of the brand

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Speaker 2: new show because I've been doing the Segway Olympics since

328
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Speaker 2: before we even did that last week on the podcast

329
00:14:53,680 --> 00:14:55,560
Speaker 2: when we did the Segway Olympics where we had to

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Speaker 2: do the word well, I've been doing Segway Olympics and

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Speaker 2: just slipping in the title of the show.

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Speaker 1: You've told me and I don't even remember what it is,

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Speaker 1: so you've probably been saying it. You've said it to

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Speaker 1: me twice and it's just gone straight over the top

335
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Speaker 1: of my head.

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Speaker 2: And I the first time I said it, I did

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Speaker 2: say at the end of the record, once we'd stopped recording,

338
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Speaker 2: I said, did you notice I'll put the show title

339
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Speaker 2: in and you go, yeah. I wondered why you said that.

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Speaker 1: Okay, give any sense?

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00:15:23,760 --> 00:15:26,720
Speaker 2: Yeah, well you know so two times, and I will

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Speaker 2: stick to my word the same as last time. If

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Speaker 2: you can guess the title of the show Scrollers before

344
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Speaker 2: I announce it, then you will get two free tickets

345
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Speaker 2: to the show at the closest city of your choice.

346
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Speaker 2: And I'll probably cap that at like.

347
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Speaker 1: Ten ten free tickets.

348
00:15:47,360 --> 00:15:50,200
Speaker 2: No, no, no, year, ten double passes. Okay, the first ten

349
00:15:50,240 --> 00:15:53,920
Speaker 2: people to guess. But I actually am thinking that no

350
00:15:53,960 --> 00:15:57,080
Speaker 2: one will guess it unless you will sit there and

351
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Speaker 2: go back and listen, like, I don't think you would

352
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Speaker 2: get it now, But if you want to do.

353
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Speaker 1: That, are you going to say it anymore? In between?

354
00:16:03,200 --> 00:16:05,000
Speaker 2: I'm going to drop it in maybe one or two

355
00:16:05,040 --> 00:16:10,280
Speaker 2: more times until the shows are announced. But yeah, I'm

356
00:16:10,280 --> 00:16:13,080
Speaker 2: really really excited for everybody to We are doing some

357
00:16:13,120 --> 00:16:15,680
Speaker 2: really camp stuff with this. I'm actually going to tell

358
00:16:15,720 --> 00:16:17,960
Speaker 2: you after we finished this episode some of the things

359
00:16:18,000 --> 00:16:21,480
Speaker 2: that we're doing surrounding this tour and all the places

360
00:16:21,520 --> 00:16:24,600
Speaker 2: that we're going, and the concept is really really cool.

361
00:16:24,640 --> 00:16:28,560
Speaker 2: I'm going to talk a lot more about it when

362
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Speaker 2: the time comes. But fuck, you're already, dolls. I'm so excited.

363
00:16:35,680 --> 00:16:36,200
Speaker 1: I'm coming.

364
00:16:36,400 --> 00:16:47,160
Speaker 2: It's going to be camp with a capital K. Please

365
00:16:47,240 --> 00:16:55,040
Speaker 2: be upstanding for the Royal Flush. You go first, because

366
00:16:55,080 --> 00:16:58,160
Speaker 2: mine is could turn into quite a long conversation.

367
00:16:58,320 --> 00:17:02,760
Speaker 1: I feel Okay, Well, my Royal Flush is not something

368
00:17:02,760 --> 00:17:05,720
Speaker 1: that I saw on the internet. Is something that we

369
00:17:05,760 --> 00:17:09,600
Speaker 1: made up on our girl's weekend away lovely and it's

370
00:17:09,600 --> 00:17:11,639
Speaker 1: a game to play.

371
00:17:11,760 --> 00:17:13,000
Speaker 2: Are we able to play it now?

372
00:17:13,320 --> 00:17:18,680
Speaker 1: No? Oh okay, But it's a game that you want

373
00:17:18,720 --> 00:17:21,679
Speaker 1: to play when you're out for dinner, and it's a

374
00:17:21,680 --> 00:17:25,840
Speaker 1: game that you play with the waiter. Okay, so one

375
00:17:25,880 --> 00:17:28,080
Speaker 1: thing that me and my friends love to do, Like

376
00:17:28,119 --> 00:17:29,879
Speaker 1: we just went and had a girl's weekend away and

377
00:17:29,920 --> 00:17:32,879
Speaker 1: it was just like a very much lay around the pool, eat,

378
00:17:33,160 --> 00:17:36,600
Speaker 1: have drinks, go out for dinner kind of vacation. And

379
00:17:36,880 --> 00:17:39,000
Speaker 1: one of the games that we like to play, which

380
00:17:39,000 --> 00:17:41,280
Speaker 1: I'm sure a lot of friendship groups out there play,

381
00:17:41,600 --> 00:17:43,439
Speaker 1: is you just like let's say you're at a hotel

382
00:17:43,480 --> 00:17:46,240
Speaker 1: and you're around the pool. You're just looking at everyone

383
00:17:46,359 --> 00:17:48,600
Speaker 1: and figuring out what their lives are. Like I'm sure

384
00:17:48,640 --> 00:17:50,879
Speaker 1: everyone plays that game, and you like see a couple

385
00:17:50,920 --> 00:17:53,040
Speaker 1: and you try and guess like are they new to

386
00:17:53,160 --> 00:17:57,119
Speaker 1: dating or whatever. So we've got this new game that

387
00:17:57,160 --> 00:18:00,000
Speaker 1: we started. It doesn't have a name, but you can

388
00:18:00,119 --> 00:18:02,800
Speaker 1: only do it if the waiter has really good banter.

389
00:18:03,560 --> 00:18:06,240
Speaker 1: So if you're going somewhere and it's someone that's just like, Hi,

390
00:18:06,359 --> 00:18:08,080
Speaker 1: how are you going? What can I get you?

391
00:18:08,359 --> 00:18:09,000
Speaker 2: Not going to work?

392
00:18:09,160 --> 00:18:11,720
Speaker 1: No, They've got to have a good personality and want

393
00:18:11,720 --> 00:18:15,040
Speaker 1: to have a chat. And I don't know why, but

394
00:18:15,200 --> 00:18:18,080
Speaker 1: like when we were up in like Burley and everywhere

395
00:18:18,119 --> 00:18:22,359
Speaker 1: that we were going had amazing servers, like and like

396
00:18:22,400 --> 00:18:24,240
Speaker 1: we were getting service and I'm like, I've not had

397
00:18:24,280 --> 00:18:27,760
Speaker 1: fucking nice service like this in the longest time, and

398
00:18:27,800 --> 00:18:29,760
Speaker 1: so I guess it started with us playing the game

399
00:18:29,760 --> 00:18:31,919
Speaker 1: around the bull of like trying to guess people's lives.

400
00:18:32,240 --> 00:18:34,359
Speaker 1: And then when we went out for our first dinner,

401
00:18:34,880 --> 00:18:40,720
Speaker 1: we said, let's guess the waiters' names without asking the

402
00:18:40,800 --> 00:18:45,200
Speaker 1: many questions about their name, and it kind of tied

403
00:18:45,240 --> 00:18:47,840
Speaker 1: into remember when you're a kid and you used to

404
00:18:48,359 --> 00:18:51,960
Speaker 1: say a word like one at a time, and you'd

405
00:18:52,400 --> 00:18:54,480
Speaker 1: we would say like penis, and then you get a

406
00:18:54,480 --> 00:18:57,479
Speaker 1: little bit louder and little bit louder until like someone

407
00:18:57,640 --> 00:19:02,080
Speaker 1: noticed it. Yeah, But in instead of playing that, we

408
00:19:02,560 --> 00:19:06,919
Speaker 1: would guess their name by saying it to them like

409
00:19:07,000 --> 00:19:10,760
Speaker 1: when they would come over to the table, but like

410
00:19:10,920 --> 00:19:16,280
Speaker 1: subtly yes, exactly like that. And then so we'd like

411
00:19:16,400 --> 00:19:19,600
Speaker 1: take turns because we were like ordering lots of drinks

412
00:19:19,600 --> 00:19:21,080
Speaker 1: and lots of little bites to eat, so they'd be

413
00:19:21,119 --> 00:19:24,000
Speaker 1: coming back pretty often or just to say hello, and

414
00:19:24,040 --> 00:19:26,520
Speaker 1: then we drop like a subtle yeah, thanks, Nathan, and

415
00:19:26,600 --> 00:19:28,880
Speaker 1: see if they like, see if they notice, or see

416
00:19:28,880 --> 00:19:32,000
Speaker 1: if they say anything. And then usually they wouldn't because

417
00:19:32,000 --> 00:19:34,200
Speaker 1: you'd be doing it so quietly. But then the game

418
00:19:34,480 --> 00:19:37,639
Speaker 1: escalated and we started doing the thing where you just

419
00:19:37,680 --> 00:19:39,719
Speaker 1: say it out loud to see if they respond. If

420
00:19:39,720 --> 00:19:42,760
Speaker 1: they're like walking by, you'd be like, excuse me, Ben,

421
00:19:43,720 --> 00:19:46,000
Speaker 1: and then see if they look, and then they don't.

422
00:19:46,400 --> 00:19:48,360
Speaker 1: And it was just like this game that we started

423
00:19:48,400 --> 00:19:50,520
Speaker 1: like the first day that we got there, and then

424
00:19:50,600 --> 00:19:53,520
Speaker 1: every place we went we started just playing this game.

425
00:19:53,600 --> 00:19:57,040
Speaker 1: And then if you couldn't guess their name, then we would,

426
00:19:57,960 --> 00:19:59,920
Speaker 1: you know, eventually tell them like we're trying to guess

427
00:20:00,040 --> 00:20:02,160
Speaker 1: your name, but don't tell us. And if they've got

428
00:20:02,200 --> 00:20:04,560
Speaker 1: good banter, like it was making their night, like we

429
00:20:04,600 --> 00:20:07,280
Speaker 1: were making the night fun for them at work, and

430
00:20:07,320 --> 00:20:10,440
Speaker 1: then we just say like, uh, what does it start with?

431
00:20:10,840 --> 00:20:12,480
Speaker 1: And then they'd go away and then we'd have to

432
00:20:12,520 --> 00:20:14,840
Speaker 1: guess kind of thing. So my Royal Flush is just

433
00:20:14,880 --> 00:20:17,400
Speaker 1: like playing a fun game like that when you're going

434
00:20:17,440 --> 00:20:20,600
Speaker 1: out for dinner or whatever, and it just makes the

435
00:20:20,720 --> 00:20:24,440
Speaker 1: night fun. But you can only do it if the person, Yeah,

436
00:20:24,480 --> 00:20:26,560
Speaker 1: if they've got good banter and good personality.

437
00:20:27,040 --> 00:20:28,040
Speaker 2: So many of them don't.

438
00:20:28,520 --> 00:20:33,040
Speaker 1: Yeah, But honestly, everywhere we went, everyone was really nice,

439
00:20:33,119 --> 00:20:35,679
Speaker 1: so we got to play it everywhere. And that's my

440
00:20:35,720 --> 00:20:37,560
Speaker 1: little Royal.

441
00:20:37,359 --> 00:20:43,000
Speaker 2: Flush Lovely Canada. Service was some of the best service

442
00:20:43,040 --> 00:20:44,160
Speaker 2: I've ever had in my life.

443
00:20:44,640 --> 00:20:47,520
Speaker 1: Do they have a different sense of humor?

444
00:20:49,880 --> 00:20:53,320
Speaker 2: I don't know. I didn't notice that people laugh.

445
00:20:53,720 --> 00:20:58,080
Speaker 1: Of course you were also Google Girl has sent us

446
00:20:58,160 --> 00:21:03,280
Speaker 1: another word really for us to weave into the episode.

447
00:21:03,400 --> 00:21:06,280
Speaker 2: Oh okay, so we're doing Segway Olympics again. Yeah. I

448
00:21:06,280 --> 00:21:08,040
Speaker 2: think we said last week that we would do it again.

449
00:21:08,119 --> 00:21:11,199
Speaker 1: Yeah, it is really fun. And Google Girl, are you

450
00:21:11,280 --> 00:21:14,480
Speaker 1: going to insert a little clip of you now saying

451
00:21:14,480 --> 00:21:16,080
Speaker 1: what both of our words are? Yeah?

452
00:21:16,160 --> 00:21:20,840
Speaker 2: She is. Hello. Scroller's BRIT's secret word today is crumpet

453
00:21:21,200 --> 00:21:23,800
Speaker 2: and Matt's secret word is fishy.

454
00:21:24,400 --> 00:21:26,880
Speaker 1: Okay, I'm going to see if I can actually say

455
00:21:26,920 --> 00:21:29,919
Speaker 1: it this time. But mine is so fucking obvious again?

456
00:21:30,080 --> 00:21:31,160
Speaker 2: Oh really? Yeah?

457
00:21:31,480 --> 00:21:31,919
Speaker 1: Is yours?

458
00:21:31,960 --> 00:21:32,040
Speaker 4: Not?

459
00:21:33,080 --> 00:21:35,040
Speaker 1: Is yours word that you would use in everyday language?

460
00:21:35,119 --> 00:21:38,720
Speaker 2: No, but I think I could work it in real quick. Okay,

461
00:21:39,960 --> 00:21:45,000
Speaker 2: So let's talk about my royal flush, which might need

462
00:21:45,840 --> 00:21:49,520
Speaker 2: a what's the word? I want to talk about? A

463
00:21:49,600 --> 00:21:54,200
Speaker 2: video from your friend Chloe Chloe from your book launch.

464
00:21:54,280 --> 00:22:00,240
Speaker 2: Oh yes, Chloe, Yeah, yeah, she's on TikTok Yeah what

465
00:22:00,280 --> 00:22:04,720
Speaker 2: she can't be biased about it? You can't just be like, no,

466
00:22:04,960 --> 00:22:06,960
Speaker 2: what she says is fine because she's your friend.

467
00:22:07,160 --> 00:22:10,280
Speaker 1: Okay, you know Chloe Taylor.

468
00:22:10,040 --> 00:22:14,439
Speaker 2: Yeah, yeah, yeah, no, no, no, wait, no, not Chloe Taylor,

469
00:22:15,200 --> 00:22:20,960
Speaker 2: Chloe Baradinski.

470
00:22:21,280 --> 00:22:29,600
Speaker 1: Who yeah, show me oh that Chloe Okay, yeah, yeah, okay, sorry,

471
00:22:29,640 --> 00:22:32,240
Speaker 1: I know so many Chloe's So I know too.

472
00:22:32,400 --> 00:22:38,639
Speaker 2: Okay, So I love following her content. She's great, but

473
00:22:38,760 --> 00:22:40,760
Speaker 2: she posted this video the other day, and I have

474
00:22:40,800 --> 00:22:46,200
Speaker 2: some thoughts, she says.

475
00:22:46,200 --> 00:22:48,000
Speaker 1: Okay, is this high maintenance of me?

476
00:22:48,160 --> 00:22:49,879
Speaker 4: I go to the same cafe every day for the

477
00:22:49,920 --> 00:22:52,960
Speaker 4: past eighteen months. My order is the exact same icemocker

478
00:22:53,280 --> 00:22:55,560
Speaker 4: with ice cream, and my name doesn't change.

479
00:22:55,760 --> 00:22:57,360
Speaker 1: These girls still, for.

480
00:22:57,320 --> 00:23:00,360
Speaker 4: The life of them, ask me every single morning, what's

481
00:23:00,400 --> 00:23:00,920
Speaker 4: your order?

482
00:23:01,200 --> 00:23:01,840
Speaker 2: What's your name?

483
00:23:01,920 --> 00:23:04,320
Speaker 4: And then I look like a bitch because I'm standing

484
00:23:04,359 --> 00:23:06,400
Speaker 4: there and I'm like, like, come on, guys, it's.

485
00:23:06,240 --> 00:23:06,840
Speaker 2: Not that hard.

486
00:23:07,000 --> 00:23:09,320
Speaker 4: And on top of that, my icemocker is like eight

487
00:23:09,520 --> 00:23:12,040
Speaker 4: dollars a day. I've spent a lot of money there

488
00:23:12,119 --> 00:23:13,960
Speaker 4: over the past eighteen months.

489
00:23:14,520 --> 00:23:18,800
Speaker 1: Annoying, Okay, okay, interesting, Okay.

490
00:23:18,880 --> 00:23:21,080
Speaker 2: So I wanted to bring this up for a few reasons,

491
00:23:21,119 --> 00:23:23,639
Speaker 2: and I'm sorry that you're friends with her. And Chloe,

492
00:23:23,640 --> 00:23:26,960
Speaker 2: I do love watching your content, but I let's take

493
00:23:27,040 --> 00:23:29,359
Speaker 2: Chloe away from it. I can have a conversation about

494
00:23:29,359 --> 00:23:29,960
Speaker 2: what she said.

495
00:23:30,040 --> 00:23:31,560
Speaker 1: Yeah, well, I feel like I can comment on this

496
00:23:31,600 --> 00:23:37,120
Speaker 1: as well because I own a shop. I do think

497
00:23:37,240 --> 00:23:42,040
Speaker 1: that it just depends. But with our cafe, like our

498
00:23:42,119 --> 00:23:45,720
Speaker 1: staff will remember a majority of the regulars, especially if

499
00:23:45,720 --> 00:23:48,200
Speaker 1: they're coming in every day, and they'll remember their order

500
00:23:48,440 --> 00:23:52,480
Speaker 1: and their face, and like, maybe you'll forget the order sometimes,

501
00:23:52,480 --> 00:23:54,320
Speaker 1: but you'll know who they are, so you'd be like, sorry,

502
00:23:54,320 --> 00:23:57,480
Speaker 1: what's your order again? But if she's going in there

503
00:23:57,600 --> 00:24:01,880
Speaker 1: every day and every day they're not even remembering her face,

504
00:24:01,960 --> 00:24:04,359
Speaker 1: or her name or her drink, it just makes me wonder,

505
00:24:04,440 --> 00:24:06,280
Speaker 1: is it a different person working there every day? Do

506
00:24:06,320 --> 00:24:07,600
Speaker 1: they have high staff turnover?

507
00:24:07,960 --> 00:24:08,040
Speaker 3: No?

508
00:24:08,280 --> 00:24:10,240
Speaker 2: By the sounds of it, she sounds like she's saying

509
00:24:10,280 --> 00:24:13,240
Speaker 2: that the girls are the same goals that that take

510
00:24:13,280 --> 00:24:17,200
Speaker 2: her order every single day and they, okay, don't remember

511
00:24:17,200 --> 00:24:19,959
Speaker 2: her as even they ask each day what her order is.

512
00:24:20,280 --> 00:24:24,359
Speaker 1: As a consumer, I would never expect a coffee shop

513
00:24:24,400 --> 00:24:27,480
Speaker 1: to remember my name and my order. Just that's just me.

514
00:24:28,359 --> 00:24:31,600
Speaker 1: The times that I do go somewhere often enough and

515
00:24:31,640 --> 00:24:34,840
Speaker 1: they remember me and say hello and like they remember

516
00:24:34,840 --> 00:24:37,400
Speaker 1: my face. I always think, oh, that's really nice. If

517
00:24:37,400 --> 00:24:39,760
Speaker 1: they go the extra mile and remember my order, I

518
00:24:39,800 --> 00:24:43,040
Speaker 1: always find it to be the biggest compliment. But I

519
00:24:43,040 --> 00:24:48,800
Speaker 1: would never expect it. Yeah, what's your thoughts, Well, I

520
00:24:48,840 --> 00:24:51,080
Speaker 1: would never expect it, But I also get it if

521
00:24:51,080 --> 00:24:55,000
Speaker 1: you're going there every day and ordering something so unique,

522
00:24:55,000 --> 00:24:57,200
Speaker 1: because usually those are the ones are like the easiest

523
00:24:57,240 --> 00:24:59,720
Speaker 1: to remember because you're like, oh, he's Chloe again getting

524
00:24:59,720 --> 00:25:01,640
Speaker 1: her eye smocker with ice cream in it or whatever

525
00:25:01,680 --> 00:25:02,000
Speaker 1: it is.

526
00:25:02,520 --> 00:25:08,120
Speaker 2: So this is like I want to take Chloe out

527
00:25:08,160 --> 00:25:10,800
Speaker 2: of this because I don't want her to think I'm

528
00:25:10,840 --> 00:25:13,439
Speaker 2: attacking her. But I think that this is a really

529
00:25:13,480 --> 00:25:17,320
Speaker 2: good example of a lot of people in society because

530
00:25:17,440 --> 00:25:21,399
Speaker 2: I have worked as ABERI stuff for however many bloody years,

531
00:25:21,480 --> 00:25:24,800
Speaker 2: and so I had regular customers like this who came

532
00:25:24,840 --> 00:25:26,840
Speaker 2: in every day and majority of the time got the

533
00:25:26,880 --> 00:25:29,680
Speaker 2: exact same thing every single day. And yes I knew

534
00:25:29,680 --> 00:25:31,439
Speaker 2: some of their names, and yes I didn't and all

535
00:25:31,440 --> 00:25:36,560
Speaker 2: the rest of that. But I think as a whole,

536
00:25:36,680 --> 00:25:41,359
Speaker 2: we society as a whole, needs to be humbled just

537
00:25:41,440 --> 00:25:44,920
Speaker 2: to tad like you listen to me, scrollers, you are

538
00:25:44,960 --> 00:25:47,160
Speaker 2: not as special as you think you are. No.

539
00:25:47,800 --> 00:25:48,320
Speaker 1: I agree.

540
00:25:48,400 --> 00:25:50,520
Speaker 2: These people are going to work to get their job

541
00:25:50,600 --> 00:25:53,640
Speaker 2: to pay their bills that they currently can't afford. Let's

542
00:25:53,680 --> 00:25:56,160
Speaker 2: give them a fucking break. If they don't remember your name,

543
00:25:56,200 --> 00:25:59,760
Speaker 2: It's not the end of the world me as someone

544
00:25:59,760 --> 00:26:02,760
Speaker 2: who made coffee and had regulars and all the rest

545
00:26:02,760 --> 00:26:05,439
Speaker 2: of it. First of all, some of the regulars not

546
00:26:05,640 --> 00:26:08,280
Speaker 2: very nice. I don't want to get to know your name. Now.

547
00:26:08,280 --> 00:26:10,600
Speaker 2: I've got no idea how nice or not nice Chloe

548
00:26:10,640 --> 00:26:15,840
Speaker 2: is in real life. But the point is expecting hospitality

549
00:26:15,880 --> 00:26:21,320
Speaker 2: workers who I feel society again treats like shit, like

550
00:26:22,040 --> 00:26:25,920
Speaker 2: the fact that people will go into a coffee shop

551
00:26:26,040 --> 00:26:28,919
Speaker 2: and have that sense of entitlement that they should know

552
00:26:29,000 --> 00:26:31,520
Speaker 2: my name because I spend my money at this business.

553
00:26:31,560 --> 00:26:35,680
Speaker 2: And you know, it's like I've said on the podcast before,

554
00:26:35,720 --> 00:26:39,280
Speaker 2: people who I know when I worked at McDonald's. For

555
00:26:39,320 --> 00:26:42,399
Speaker 2: some reason, society just sees people who work at McDonald's

556
00:26:42,480 --> 00:26:46,720
Speaker 2: as bottom of the bottom of the barrel, when realistically,

557
00:26:46,880 --> 00:26:49,359
Speaker 2: I mean, I'm not talking for myself. I'm not the

558
00:26:49,400 --> 00:26:51,439
Speaker 2: smartest tool in the shed, and I've gone on to

559
00:26:51,640 --> 00:26:54,680
Speaker 2: be a bloody podcast a full time love. But people

560
00:26:54,720 --> 00:26:58,600
Speaker 2: who worked there were studying medicine to become a nurse.

561
00:26:58,640 --> 00:27:00,880
Speaker 2: In fact, we had plenty of nurse and most people.

562
00:27:00,680 --> 00:27:02,840
Speaker 1: Working in cafes and stuff are all going and you

563
00:27:02,920 --> 00:27:05,199
Speaker 1: need to do something completely different than working in a

564
00:27:05,240 --> 00:27:06,280
Speaker 1: cafe exactly.

565
00:27:06,359 --> 00:27:08,880
Speaker 2: But then we have people who come through drive through

566
00:27:08,920 --> 00:27:12,400
Speaker 2: who don't even look like they finish school, don't even

567
00:27:12,440 --> 00:27:16,040
Speaker 2: look like they have a job, yelling at us for

568
00:27:16,200 --> 00:27:19,919
Speaker 2: not doing our job correctly and swearing and abusing and

569
00:27:19,960 --> 00:27:22,360
Speaker 2: all the rest of it. When it's like, really, these

570
00:27:22,400 --> 00:27:26,760
Speaker 2: people are about to go and teach your kids, save

571
00:27:26,840 --> 00:27:29,720
Speaker 2: your kids' lives potentially if they ever wound up in

572
00:27:29,760 --> 00:27:31,920
Speaker 2: a hospital. Like do you know what I'm saying.

573
00:27:32,240 --> 00:27:34,280
Speaker 1: I'm completely with you on that one. I would never

574
00:27:34,400 --> 00:27:37,720
Speaker 1: expect it. I get that you'd think that they would

575
00:27:37,720 --> 00:27:40,520
Speaker 1: remember it, but it just depends like it could be

576
00:27:40,720 --> 00:27:42,880
Speaker 1: I think she's from like near Bondai area as well.

577
00:27:42,880 --> 00:27:45,040
Speaker 1: It could be one of the busiest fucking cafes ever

578
00:27:45,080 --> 00:27:48,000
Speaker 1: where they've got hundreds of people coming through every day.

579
00:27:48,160 --> 00:27:50,720
Speaker 2: The other point, so many things to you're just five

580
00:27:50,800 --> 00:27:53,760
Speaker 2: minutes of their eight hour shift exactly. You know, It's

581
00:27:54,200 --> 00:27:57,720
Speaker 2: that's all I wanted to bounce off that video Yeah,

582
00:27:57,720 --> 00:28:01,400
Speaker 2: it's not a direct to Chloe. Yeah, it's more so

583
00:28:01,480 --> 00:28:04,359
Speaker 2: that this is a narrative that a lot of people

584
00:28:04,800 --> 00:28:07,439
Speaker 2: you either sit on either side of the fence. I feel, yes,

585
00:28:07,480 --> 00:28:11,480
Speaker 2: but my mind is specifically went straight back to my

586
00:28:11,680 --> 00:28:14,040
Speaker 2: time working in and they thought it would be interesting

587
00:28:14,080 --> 00:28:16,600
Speaker 2: because you don't so much work in out do but.

588
00:28:16,680 --> 00:28:19,359
Speaker 1: You yeah, and I think like you can apply the

589
00:28:19,400 --> 00:28:23,840
Speaker 1: same to anything like speaking about people's mindsets towards businesses

590
00:28:23,920 --> 00:28:25,160
Speaker 1: and workers and stuff.

591
00:28:26,359 --> 00:28:26,560
Speaker 2: You know.

592
00:28:26,600 --> 00:28:28,800
Speaker 1: And I've spoken about this on the pod before, like

593
00:28:29,200 --> 00:28:33,400
Speaker 1: a couple of years ago, you know, with people in businesses.

594
00:28:33,440 --> 00:28:36,080
Speaker 1: In my business in particular, I've had people over the

595
00:28:36,200 --> 00:28:39,800
Speaker 1: years kind of you know, contact me and let's say

596
00:28:39,800 --> 00:28:42,400
Speaker 1: they visited one of my stores one random day and

597
00:28:42,440 --> 00:28:45,240
Speaker 1: because obviously, you know, on the internet, I'm always talking

598
00:28:45,280 --> 00:28:47,000
Speaker 1: about how great fate is and we're doing all these

599
00:28:47,000 --> 00:28:49,520
Speaker 1: amazing things, and if they go visit one of our

600
00:28:49,560 --> 00:28:51,480
Speaker 1: stores for the first time, and let's just say, for

601
00:28:51,600 --> 00:28:55,800
Speaker 1: whatever reason, the experience didn't live up to that person's standards.

602
00:28:56,080 --> 00:28:58,880
Speaker 1: Maybe the staff member was having an off day, maybe

603
00:28:58,880 --> 00:29:01,560
Speaker 1: they just missed the mark a little bit. Like those

604
00:29:01,600 --> 00:29:03,800
Speaker 1: people will come straight to me and be like, you

605
00:29:03,880 --> 00:29:07,000
Speaker 1: are horrible. Like you know, it's that same sort of

606
00:29:07,360 --> 00:29:11,880
Speaker 1: like expectation that everything must be perfect all the time.

607
00:29:12,280 --> 00:29:13,520
Speaker 1: And I think we see it a lot with like

608
00:29:14,720 --> 00:29:16,960
Speaker 1: supermarket workers. I know, like you've got a bit of

609
00:29:17,000 --> 00:29:20,640
Speaker 1: a gripe with the like supermarkets and the the gates.

610
00:29:20,760 --> 00:29:22,880
Speaker 2: Yeah, but I also know it's not the worker's fault.

611
00:29:22,920 --> 00:29:24,440
Speaker 2: The only time I got angry when was when that

612
00:29:24,480 --> 00:29:27,600
Speaker 2: bitch was laughing at me. Yeah, they laugh at me.

613
00:29:29,800 --> 00:29:33,520
Speaker 1: I get what you mean, Like nothing is like no service.

614
00:29:33,840 --> 00:29:35,240
Speaker 1: And I think it's funny that we've just come off

615
00:29:35,280 --> 00:29:36,480
Speaker 1: the back of me saying like I just went to

616
00:29:36,480 --> 00:29:39,160
Speaker 1: heap the restaurants on the weekend, I had the best service. Yeah,

617
00:29:39,240 --> 00:29:44,720
Speaker 1: So like it's give and take, you know. And I think, yeah,

618
00:29:44,760 --> 00:29:46,920
Speaker 1: it would be nice to have someone remember your coffee order.

619
00:29:47,000 --> 00:29:48,720
Speaker 1: And it is nice in those moments when you do

620
00:29:48,840 --> 00:29:51,080
Speaker 1: go back somewhere and they go hey, Matt, and like

621
00:29:51,120 --> 00:29:53,760
Speaker 1: they remember you from last time or whatever. But I

622
00:29:53,760 --> 00:29:56,560
Speaker 1: would never expect that as a consumer. But maybe that's

623
00:29:56,560 --> 00:29:57,720
Speaker 1: because I'm a business owner.

624
00:29:57,960 --> 00:30:02,480
Speaker 2: I think it's also awkward as someone serving, because say

625
00:30:02,680 --> 00:30:05,920
Speaker 2: Chloe came into my coffee shop, The most mortifying thing

626
00:30:06,440 --> 00:30:08,400
Speaker 2: would be because I am someone who would like to

627
00:30:08,440 --> 00:30:11,160
Speaker 2: accommodate for everyone. And I think I am the type

628
00:30:11,160 --> 00:30:15,000
Speaker 2: of person who would remember Chloe's name each day and

629
00:30:15,360 --> 00:30:17,640
Speaker 2: not have to ask the name. But I always want

630
00:30:17,640 --> 00:30:19,600
Speaker 2: to make sure you want your ice smocker with ice

631
00:30:19,640 --> 00:30:20,640
Speaker 2: cream or whatever you get.

632
00:30:20,760 --> 00:30:23,360
Speaker 1: Yeah, and they very well might remember it, but they just.

633
00:30:23,360 --> 00:30:25,080
Speaker 2: Has happened to me though, where I've gone to a

634
00:30:25,120 --> 00:30:29,240
Speaker 2: customer like Pops through your order for you. Oh no today,

635
00:30:29,240 --> 00:30:32,640
Speaker 2: I'm just getting an L Gray tea. Oh bloody, put

636
00:30:32,640 --> 00:30:34,040
Speaker 2: my foot in and I you know what I mean?

637
00:30:35,000 --> 00:30:37,320
Speaker 1: They may know her order, but I don't know. It

638
00:30:37,360 --> 00:30:39,040
Speaker 1: could just be part of their process that they're going

639
00:30:39,080 --> 00:30:41,000
Speaker 1: to just chuck it through properly every time, you know

640
00:30:41,040 --> 00:30:41,440
Speaker 1: what I mean?

641
00:30:41,960 --> 00:30:44,560
Speaker 2: Like who knows well? Some of the comments, the top

642
00:30:44,600 --> 00:30:49,080
Speaker 2: comment on the post gave another really good perspective. It

643
00:30:49,200 --> 00:30:54,160
Speaker 2: just simply says do you know their names? True? Which,

644
00:30:54,240 --> 00:30:58,040
Speaker 2: again big factor I feel with people who are like

645
00:30:58,120 --> 00:31:00,600
Speaker 2: this who say they should know my name? Do you

646
00:31:00,600 --> 00:31:02,560
Speaker 2: know their name? Do you know anything they do besides

647
00:31:02,600 --> 00:31:05,000
Speaker 2: make your coffee? You don't ask about their life?

648
00:31:05,040 --> 00:31:06,240
Speaker 1: It's a valid point, you don't.

649
00:31:06,640 --> 00:31:09,640
Speaker 2: Yeah, you don't care about them, yep, But why is

650
00:31:09,640 --> 00:31:11,840
Speaker 2: there this expectation that they should care about you. I

651
00:31:11,840 --> 00:31:16,800
Speaker 2: guess because you're paying the money. But anyway, someone else said,

652
00:31:16,840 --> 00:31:19,800
Speaker 2: maybe the gift here is practicing self awareness. It's not

653
00:31:19,840 --> 00:31:22,440
Speaker 2: about the order. Maybe it's about understanding your perception of

654
00:31:22,480 --> 00:31:26,320
Speaker 2: their actions. Are they disrespecting you by not knowing your name?

655
00:31:27,920 --> 00:31:33,160
Speaker 2: Or are they triggering that I'm not good enough to

656
00:31:33,360 --> 00:31:36,280
Speaker 2: know for them to learn my name?

657
00:31:36,600 --> 00:31:36,880
Speaker 1: Yep?

658
00:31:37,320 --> 00:31:40,040
Speaker 2: You know? So is it more of a self reflection?

659
00:31:40,760 --> 00:31:44,640
Speaker 2: Someone just simply said, praying for you in this difficult time.

660
00:31:45,080 --> 00:31:45,560
Speaker 1: Aw.

661
00:31:47,520 --> 00:31:49,480
Speaker 2: The other point that I want to make out, The

662
00:31:49,560 --> 00:31:53,920
Speaker 2: last point that I want to make is again, you're

663
00:31:53,960 --> 00:31:55,840
Speaker 2: not as special as you think you are. Going back

664
00:31:55,840 --> 00:32:00,600
Speaker 2: to that, what I meant by that is you go

665
00:32:00,680 --> 00:32:04,600
Speaker 2: every day for an ice smocker with ice cream for example. Again,

666
00:32:04,680 --> 00:32:08,120
Speaker 2: I'm not trying to attack Chloe. This is something that everybody.

667
00:32:08,320 --> 00:32:08,920
Speaker 1: No offense.

668
00:32:08,960 --> 00:32:12,280
Speaker 2: A lot of people do this, but let's just use

669
00:32:12,320 --> 00:32:14,320
Speaker 2: Chloe as an example. When you go in for a

670
00:32:14,360 --> 00:32:17,400
Speaker 2: coffee with ice cream, blah blahlah every day and you go,

671
00:32:17,560 --> 00:32:19,960
Speaker 2: I do this every day, Okay, but there are a

672
00:32:20,080 --> 00:32:24,240
Speaker 2: thousand people that go in every day to that coffee store.

673
00:32:24,320 --> 00:32:26,880
Speaker 2: Let's say, maybe not one thousand, maybe two hundred and

674
00:32:26,920 --> 00:32:29,960
Speaker 2: fifty that go in every single morning and get the

675
00:32:29,960 --> 00:32:33,880
Speaker 2: same coffee every single morning. So it's not so much like,

676
00:32:34,120 --> 00:32:36,240
Speaker 2: oh my god, why don't they know my name? It's

677
00:32:36,280 --> 00:32:39,560
Speaker 2: like they probably actually know thirty people's names that come

678
00:32:39,560 --> 00:32:42,360
Speaker 2: in every single day. Yeah, and get the same thing.

679
00:32:42,720 --> 00:32:45,080
Speaker 2: But like your brain gets to a capacity dough where

680
00:32:45,120 --> 00:32:46,080
Speaker 2: you can't just remember.

681
00:32:46,200 --> 00:32:48,520
Speaker 1: And I'll tell you what else might be another level

682
00:32:48,600 --> 00:32:51,960
Speaker 1: to add to this, another layer. I fucking hate when

683
00:32:52,000 --> 00:32:54,360
Speaker 1: someone comes in and they want ice cream in their coffee.

684
00:32:57,520 --> 00:33:01,360
Speaker 1: It's like, bro up, no offence.

685
00:33:04,320 --> 00:33:06,720
Speaker 2: Oh my goodness, well there's that as well.

686
00:33:06,800 --> 00:33:08,600
Speaker 1: You know they might be like, owl, here's that girl again.

687
00:33:08,640 --> 00:33:10,480
Speaker 1: We've gotta go get the ice cream tub, like you

688
00:33:10,520 --> 00:33:12,840
Speaker 1: know we were out do Like I ask, ice cream

689
00:33:12,840 --> 00:33:15,240
Speaker 1: tub is out in the back freezer. And when someone

690
00:33:15,280 --> 00:33:18,560
Speaker 1: comes in, it's usually people that don't know what they want,

691
00:33:18,560 --> 00:33:20,600
Speaker 1: but they know they want a cold coffee, and they

692
00:33:20,600 --> 00:33:24,360
Speaker 1: always go, can I have an iced coffee? And then

693
00:33:24,800 --> 00:33:26,480
Speaker 1: not that I work in there, but you know, when

694
00:33:26,520 --> 00:33:28,360
Speaker 1: I am working in there, I'm like, so an iced

695
00:33:28,360 --> 00:33:30,440
Speaker 1: coffee with the ice cream in it, or just like

696
00:33:30,480 --> 00:33:33,160
Speaker 1: an iced latte, because sometimes people say ice coffee, but

697
00:33:33,200 --> 00:33:36,280
Speaker 1: they just want an iced latte, and every time I'm like,

698
00:33:36,800 --> 00:33:38,720
Speaker 1: so the one with ice cream in it, or just

699
00:33:38,720 --> 00:33:40,760
Speaker 1: like a normal cold ice latte. In the back of

700
00:33:40,800 --> 00:33:43,760
Speaker 1: my head, I'm always gone, please, just say please. Oh yeah,

701
00:33:43,760 --> 00:33:46,920
Speaker 1: I do the ice cream and sake. And then it's

702
00:33:46,960 --> 00:33:48,800
Speaker 1: like slows down the hole, like you know what it's

703
00:33:48,800 --> 00:33:50,800
Speaker 1: like to work in a coffee shop. It slows down

704
00:33:50,800 --> 00:33:54,520
Speaker 1: the whole production line. Go get the tub, scupa there,

705
00:33:55,080 --> 00:33:56,720
Speaker 1: put it in, put the lid back on, take it

706
00:33:56,720 --> 00:33:58,000
Speaker 1: back out of the back, and then you've got six

707
00:33:58,040 --> 00:34:00,440
Speaker 1: more dockets lined up after that. So maybe they've got

708
00:34:00,480 --> 00:34:02,400
Speaker 1: beef with the fact that she gets ice cream.

709
00:34:02,560 --> 00:34:08,560
Speaker 2: Yeah, that's when we were doing toasties. Yeah, that slowed

710
00:34:08,600 --> 00:34:11,480
Speaker 2: everything down. And then they did a promo for if

711
00:34:11,480 --> 00:34:13,320
Speaker 2: you came through drive through got a coffee, your toasty

712
00:34:13,400 --> 00:34:15,399
Speaker 2: was two dollars or something. My god, I never made

713
00:34:15,400 --> 00:34:19,719
Speaker 2: so many bloody toasters in my life. Exactly, May I

714
00:34:19,840 --> 00:34:22,640
Speaker 2: get out of the window. Hurry up, hurry up. I

715
00:34:22,680 --> 00:34:27,360
Speaker 2: can't toast a fucking toasty any faster than I am

716
00:34:27,520 --> 00:34:30,360
Speaker 2: right now. Oh my god, we spoke.

717
00:34:30,120 --> 00:34:33,000
Speaker 1: About this, speaking of coffee. I think I've already said

718
00:34:33,000 --> 00:34:35,400
Speaker 1: this on the pot a while ago. But my girlfriend

719
00:34:35,400 --> 00:34:36,839
Speaker 1: that I was with on the weekend one of them.

720
00:34:36,840 --> 00:34:40,160
Speaker 1: She doesn't drink coffee, and every time I go anywhere

721
00:34:40,160 --> 00:34:42,359
Speaker 1: with her, she's like, I don't drink coffee, And.

722
00:34:42,280 --> 00:34:44,680
Speaker 2: I'm like, does she drink Marcher or teas?

723
00:34:44,960 --> 00:34:50,279
Speaker 1: No, she drinks Okay, she says, can I please get

724
00:34:50,320 --> 00:34:53,680
Speaker 1: an iced chocolate? So I'm like, you mean a milkshake?

725
00:34:57,640 --> 00:35:00,799
Speaker 1: Do you think the ice chocolate and milkshake the same thing?

726
00:35:02,440 --> 00:35:05,000
Speaker 2: Well, an ice chocolate comes with ice, but yeah, it's

727
00:35:05,000 --> 00:35:07,600
Speaker 2: an it's an it's a milkshake with ice. Yeah.

728
00:35:07,680 --> 00:35:09,439
Speaker 1: And then I always go to her, so you're ordering

729
00:35:09,480 --> 00:35:13,600
Speaker 1: a milkshake. No, it's an iced chocolate. I think it's

730
00:35:13,600 --> 00:35:15,160
Speaker 1: flavored milk milkshake.

731
00:35:14,760 --> 00:35:16,960
Speaker 2: With ice in it. I get what you're saying.

732
00:35:17,960 --> 00:35:20,560
Speaker 1: But I think she like doesn't obviously want to say, oh,

733
00:35:20,640 --> 00:35:24,800
Speaker 1: one chocolate milkshake, please, so she calls a nice chocolate

734
00:35:24,880 --> 00:35:26,279
Speaker 1: because it does have the ice in it.

735
00:35:26,400 --> 00:35:29,240
Speaker 2: I've been saying, March is adult milkshakes, like the flavored

736
00:35:29,480 --> 00:35:30,080
Speaker 2: flavored ones.

737
00:35:30,160 --> 00:35:31,840
Speaker 1: Oh yeah, like strawberry, strawberry.

738
00:35:32,120 --> 00:35:35,080
Speaker 2: Like that's just a fun adult milkshake with a bit

739
00:35:35,120 --> 00:35:35,640
Speaker 2: of caffeine.

740
00:35:35,760 --> 00:35:36,520
Speaker 1: Way, I get that.

741
00:35:36,680 --> 00:35:39,520
Speaker 2: You know what I didn't realize is that tea has

742
00:35:39,800 --> 00:35:41,640
Speaker 2: like as in like an English breakfast, tea has a

743
00:35:41,680 --> 00:35:44,080
Speaker 2: caffeine in it with the same amount as like a coffee.

744
00:35:44,080 --> 00:35:45,840
Speaker 2: And I'm here having at eleven o'clock at nine, I

745
00:35:45,920 --> 00:35:46,959
Speaker 2: wonder why I can't sleep.

746
00:35:47,080 --> 00:35:51,480
Speaker 1: I don't drink tea. But I went through a phase,

747
00:35:51,640 --> 00:35:53,080
Speaker 1: like I don't know, a year or two ago where

748
00:35:53,120 --> 00:35:54,560
Speaker 1: I was like, to age, I want to start having

749
00:35:54,560 --> 00:35:56,400
Speaker 1: a cup of tea at night, like just as little

750
00:35:56,440 --> 00:36:00,399
Speaker 1: cute ritual. It's good for me. And then I, yeah,

751
00:36:00,400 --> 00:36:04,440
Speaker 1: it was pinging, yeah, And then I haven't heard that's.

752
00:36:04,280 --> 00:36:07,680
Speaker 2: Your word, isn't it no, Because I was like, I

753
00:36:07,680 --> 00:36:10,520
Speaker 2: haven't heard the word pinging?

754
00:36:11,760 --> 00:36:15,799
Speaker 1: No, I was pinging, And then I realized, yeah, tea

755
00:36:15,880 --> 00:36:17,000
Speaker 1: has caffeine in it.

756
00:36:17,400 --> 00:36:21,440
Speaker 2: Yeah, you know. I used to have a friend just then.

757
00:36:21,360 --> 00:36:25,799
Speaker 1: For some reason, when you went you sounded like when

758
00:36:25,840 --> 00:36:26,839
Speaker 1: the bookern uber Night.

759
00:36:27,760 --> 00:36:32,360
Speaker 2: When you were going like this, one of my friends

760
00:36:32,440 --> 00:36:35,400
Speaker 2: used to have. We would go, you know, we'd have

761
00:36:35,400 --> 00:36:37,680
Speaker 2: a trivia on a Tuesday with me Grandma, as you

762
00:36:37,719 --> 00:36:41,560
Speaker 2: all know, and then we'd all have a word trivia. No,

763
00:36:41,680 --> 00:36:45,680
Speaker 2: it don't be annoying, So we'd have trivia with Grandma

764
00:36:45,719 --> 00:36:47,880
Speaker 2: and then my friends all used to come. So then

765
00:36:47,920 --> 00:36:49,160
Speaker 2: we used to go and hang out the back of

766
00:36:49,200 --> 00:36:50,480
Speaker 2: mingaraund the central.

767
00:36:50,760 --> 00:36:52,799
Speaker 1: Oh my god, I I think I drove past her

768
00:36:52,840 --> 00:36:55,280
Speaker 1: the other day and I nearly went into the Mingara

769
00:36:55,280 --> 00:36:57,160
Speaker 1: food court and took a little video. I was going

770
00:36:57,239 --> 00:37:01,480
Speaker 1: to send it to you to m there going to

771
00:37:01,840 --> 00:37:04,120
Speaker 1: Kate's baby shower. I love that, But I don't know

772
00:37:04,160 --> 00:37:07,240
Speaker 1: if it was there, Like I went past a place

773
00:37:07,360 --> 00:37:08,120
Speaker 1: that wasn't it.

774
00:37:08,120 --> 00:37:10,920
Speaker 2: It wasn't okay, never not mean fine, I don't know

775
00:37:10,960 --> 00:37:11,360
Speaker 2: where it was.

776
00:37:11,560 --> 00:37:13,480
Speaker 1: I felt like I was neither. I could feel it.

777
00:37:13,920 --> 00:37:16,239
Speaker 1: I could feel minga film Mingara.

778
00:37:16,320 --> 00:37:21,040
Speaker 2: Yeah, Mingara is always with me. What was I saying? Though?

779
00:37:21,120 --> 00:37:24,279
Speaker 2: Oh yeah? Anyway, she was psycho and she we we'd

780
00:37:24,280 --> 00:37:26,120
Speaker 2: all go all right, okay, time to go to bed.

781
00:37:26,160 --> 00:37:28,120
Speaker 2: Everyone like it's like eleven o'clock now after we've had

782
00:37:28,120 --> 00:37:33,160
Speaker 2: a chin wag at the back, and she'd go, are

783
00:37:33,200 --> 00:37:34,960
Speaker 2: we leaving? Are we? Or I'll just get it to go.

784
00:37:35,000 --> 00:37:37,960
Speaker 2: Because they did free tea and coffee past a certain

785
00:37:38,000 --> 00:37:41,239
Speaker 2: time there at Inga at one point chicken latte.

786
00:37:41,239 --> 00:37:43,160
Speaker 1: For the drive home, Chicken late.

787
00:37:43,320 --> 00:37:45,040
Speaker 2: She would get a late.

788
00:37:46,320 --> 00:37:48,160
Speaker 1: You just said chicken late.

789
00:37:48,800 --> 00:37:52,439
Speaker 2: I don't think I did chicken late. You just thought

790
00:37:52,520 --> 00:37:55,720
Speaker 2: that is this that is the title episode of the episode,

791
00:37:55,800 --> 00:37:56,640
Speaker 2: Chicken Lata.

792
00:37:57,880 --> 00:37:59,600
Speaker 1: You just said chicken late.

793
00:38:00,120 --> 00:38:05,160
Speaker 2: She'd get a lartet, get a larte, and then I've

794
00:38:05,160 --> 00:38:07,640
Speaker 2: actually got a slave. The latte would put it asleep.

795
00:38:07,640 --> 00:38:11,040
Speaker 1: It's like people that have a cup of coffee at night.

796
00:38:11,680 --> 00:38:19,600
Speaker 2: Yeah, weird, we know coming. Is that your word chicken

797
00:38:19,680 --> 00:38:24,239
Speaker 2: lat yet? Have you said your word yet?

798
00:38:24,320 --> 00:38:24,440
Speaker 1: No?

799
00:38:25,560 --> 00:38:26,040
Speaker 2: Yeah?

800
00:38:26,080 --> 00:38:26,880
Speaker 1: God damn it.

801
00:38:37,000 --> 00:38:39,000
Speaker 2: Well, I've got one more thing to talk to you about.

802
00:38:40,080 --> 00:38:45,280
Speaker 2: I speaking of my show. I got some who's that peanut?

803
00:38:45,400 --> 00:38:48,080
Speaker 2: Peanut in a pram? I can't walk at the moment,

804
00:38:49,280 --> 00:38:53,640
Speaker 2: bloody thing and pushed around the house. Oh, going on

805
00:38:53,640 --> 00:39:02,080
Speaker 2: a little roll. Look, I ordered some what would I

806
00:39:02,120 --> 00:39:04,520
Speaker 2: want to know what Fate would do in this situation? Okay,

807
00:39:04,640 --> 00:39:06,920
Speaker 2: I ordered some dresses from fashion Ova because I just

808
00:39:06,960 --> 00:39:08,400
Speaker 2: need them for a photo shoot. So I was like,

809
00:39:08,400 --> 00:39:12,719
Speaker 2: I just want cheap dresses, look glam yep done. And

810
00:39:12,760 --> 00:39:16,320
Speaker 2: so we're going to do the photo shoot for the tour,

811
00:39:16,400 --> 00:39:18,160
Speaker 2: and I thought, I'll do head shots and things like that,

812
00:39:18,160 --> 00:39:21,760
Speaker 2: so let me just get like cheap, embellished glitter, glam

813
00:39:21,800 --> 00:39:24,080
Speaker 2: blah blah, blah, all the rest of it. So I

814
00:39:24,200 --> 00:39:27,520
Speaker 2: ordered all these things and it was a big order

815
00:39:28,680 --> 00:39:31,759
Speaker 2: and they sent it and I was in Canada when

816
00:39:31,800 --> 00:39:33,640
Speaker 2: I bought it, and I got it shipped to my

817
00:39:33,680 --> 00:39:36,279
Speaker 2: sister's house and I was like, oh, doll package is

818
00:39:36,320 --> 00:39:38,319
Speaker 2: coming for you. I needed it as soon as I

819
00:39:38,320 --> 00:39:39,640
Speaker 2: was back because the photo shoot was meant to be

820
00:39:39,640 --> 00:39:43,720
Speaker 2: the second day after I had gotten home. And anyway,

821
00:39:44,040 --> 00:39:46,840
Speaker 2: no tracking updates for quite some time. It was stuck

822
00:39:46,880 --> 00:39:50,640
Speaker 2: saying that the carrier had created the label, but the

823
00:39:50,640 --> 00:39:54,000
Speaker 2: shipment hadn't been handed over yet to DHL, and then

824
00:39:54,239 --> 00:39:57,560
Speaker 2: DHL Yeah, DHL was saying they hadn't got it, but

825
00:39:57,600 --> 00:40:00,560
Speaker 2: fashion Ova were saying they'd sent it. So then like

826
00:40:00,600 --> 00:40:02,160
Speaker 2: a few days pass and I was like, oh, it's

827
00:40:02,200 --> 00:40:04,640
Speaker 2: getting closer to home time, and like I need these

828
00:40:04,719 --> 00:40:07,120
Speaker 2: dresses for the photo shoot on Tuesday. So I emailed

829
00:40:07,120 --> 00:40:09,319
Speaker 2: and was like, just any updates here, and fashion Ov

830
00:40:09,400 --> 00:40:11,960
Speaker 2: sent me back this rest a shot. It is on

831
00:40:12,120 --> 00:40:14,759
Speaker 2: the way and it will be with you shortly and

832
00:40:14,840 --> 00:40:16,600
Speaker 2: it is on the way, rest assured, blah blah. I

833
00:40:16,600 --> 00:40:18,719
Speaker 2: went great. Another five days pass or so I'm like

834
00:40:18,960 --> 00:40:21,000
Speaker 2: I'm going to follow up. There's still no tracking updates

835
00:40:21,280 --> 00:40:24,640
Speaker 2: sent back rest a shot. Your order is on the way.

836
00:40:24,840 --> 00:40:27,799
Speaker 2: We understand it can be frustrating and concerning to not

837
00:40:27,840 --> 00:40:29,880
Speaker 2: have any order updates, blah blah blah, but it is

838
00:40:29,920 --> 00:40:31,920
Speaker 2: on the way. We have handed it over to DHL.

839
00:40:32,040 --> 00:40:35,560
Speaker 2: Well I get home. Another week or so passes and

840
00:40:35,600 --> 00:40:37,279
Speaker 2: I'm like, now I'm home. I had to cancel the

841
00:40:37,280 --> 00:40:41,160
Speaker 2: photo shoot. The makeup artist see everything. I was like, sorry, everyone,

842
00:40:41,280 --> 00:40:43,080
Speaker 2: the dress is seven or rove. We can't do the shoot.

843
00:40:43,640 --> 00:40:48,560
Speaker 2: So then I called DHL. This is now about fifteen

844
00:40:48,640 --> 00:40:52,160
Speaker 2: days after. Why do I just whistle like that? This

845
00:40:52,200 --> 00:40:55,080
Speaker 2: is now fifteen days after. So I'm like, something a

846
00:40:55,080 --> 00:40:57,000
Speaker 2: bit fishy here, Like I don't know what's going on,

847
00:40:57,040 --> 00:41:00,000
Speaker 2: but let me investigate. So I called DHL. Well, DHLS

848
00:41:00,040 --> 00:41:04,840
Speaker 2: says they definitely haven't had it given it to us.

849
00:41:04,840 --> 00:41:06,080
Speaker 2: All the rest of that, I said to them, can

850
00:41:06,120 --> 00:41:08,439
Speaker 2: I have like a reference number, reference or whatever, because

851
00:41:08,440 --> 00:41:10,600
Speaker 2: I'm going to go back to fashion over now. Because

852
00:41:10,680 --> 00:41:13,040
Speaker 2: DHL were telling me there's such a big corporation that

853
00:41:13,040 --> 00:41:15,960
Speaker 2: they've got their own assigned team with DHL because they

854
00:41:16,040 --> 00:41:19,000
Speaker 2: use them as their character as their carrier. Mind you,

855
00:41:19,040 --> 00:41:21,319
Speaker 2: I spent eighty nine dollars on Express shipping and it's

856
00:41:21,320 --> 00:41:23,279
Speaker 2: now fifteen business days later. So then I go back

857
00:41:23,280 --> 00:41:25,560
Speaker 2: to fashion over and I go hello, spoken to DHL.

858
00:41:25,600 --> 00:41:28,920
Speaker 2: They've said that they don't have it. What's going on?

859
00:41:29,080 --> 00:41:32,480
Speaker 2: They come back again, third time, fifteen days later. We

860
00:41:32,640 --> 00:41:35,160
Speaker 2: understand that they have said this, but rest assured it's

861
00:41:35,200 --> 00:41:36,440
Speaker 2: on the way and it's coming to it. And I

862
00:41:36,480 --> 00:41:38,200
Speaker 2: went back and I crack the shit. So I went, right,

863
00:41:38,960 --> 00:41:43,799
Speaker 2: let's stop playing Sairly buggers, because how long needs to

864
00:41:44,000 --> 00:41:48,680
Speaker 2: pass before you determine that this package is lost? Give

865
00:41:48,800 --> 00:41:51,440
Speaker 2: me that time frame, because when you say three to

866
00:41:51,520 --> 00:41:55,600
Speaker 2: five business days International Express and now it's been fifteen

867
00:41:55,719 --> 00:41:59,440
Speaker 2: business days and they're missing it, doesn't say there's not

868
00:41:59,520 --> 00:42:03,239
Speaker 2: a single update. The only update is label created. That's it.

869
00:42:03,400 --> 00:42:04,560
Speaker 1: I hasn't even left their warehouse.

870
00:42:05,040 --> 00:42:08,600
Speaker 2: Well they're saying it has, DHL is saying they never

871
00:42:08,680 --> 00:42:11,080
Speaker 2: gave it to us, So I'm getting two different stories.

872
00:42:11,200 --> 00:42:13,960
Speaker 1: Label Creators is just chilling over at their warehouse.

873
00:42:14,120 --> 00:42:17,879
Speaker 2: Yeah right, So I said to them, time frame how

874
00:42:17,960 --> 00:42:21,760
Speaker 2: long they come back. Generally, if there's been no tracking

875
00:42:21,840 --> 00:42:26,560
Speaker 2: updates in seventy two hours, we determine the package lost

876
00:42:27,760 --> 00:42:32,520
Speaker 2: seventy two hours. Yeah, it's been seven hundred and forty

877
00:42:32,520 --> 00:42:36,400
Speaker 2: two hours. Yeah, fucking idiots. So I'm going, well, and

878
00:42:36,440 --> 00:42:38,719
Speaker 2: then they've gone, well, yes, we can see there's been

879
00:42:38,760 --> 00:42:43,040
Speaker 2: no tracking updates, so we'll investigate. So now they open

880
00:42:43,080 --> 00:42:46,279
Speaker 2: an investigation. So again I waited about three days to

881
00:42:46,320 --> 00:42:50,160
Speaker 2: hear back from them. They determined it was lost. They said, okay,

882
00:42:50,160 --> 00:42:53,919
Speaker 2: you can either have full refund or gift card. And

883
00:42:54,000 --> 00:42:57,319
Speaker 2: I was like, we can't just replace it. It's fine,

884
00:42:57,360 --> 00:42:59,480
Speaker 2: I'll just get on. There's already been too much. Just

885
00:42:59,480 --> 00:43:01,879
Speaker 2: give me the gift card. I'll get on and I'll

886
00:43:01,920 --> 00:43:05,280
Speaker 2: do it again. So I go to get on. First

887
00:43:05,280 --> 00:43:07,719
Speaker 2: of all, I had the day I shopped, there was

888
00:43:07,760 --> 00:43:10,759
Speaker 2: forty percent off happening. Well that's ended, so now it's

889
00:43:10,800 --> 00:43:14,160
Speaker 2: only twenty percent. So everything's more expensive. Not only that,

890
00:43:14,400 --> 00:43:16,800
Speaker 2: the gift card was given to me in American dollars,

891
00:43:17,160 --> 00:43:21,399
Speaker 2: and because the conversion rate had changed. Oh, I got

892
00:43:21,480 --> 00:43:25,120
Speaker 2: less money back because like say, I spent five hundred

893
00:43:25,160 --> 00:43:28,279
Speaker 2: American dollars on their end and it was like eight

894
00:43:28,360 --> 00:43:31,200
Speaker 2: hundred Australian, but then the conversion changed. They'd giving me

895
00:43:31,239 --> 00:43:33,880
Speaker 2: the five hundred US dollar. It's the same amount, but

896
00:43:33,920 --> 00:43:36,759
Speaker 2: the conversion's changed, so now my gift card's only worth

897
00:43:36,760 --> 00:43:41,000
Speaker 2: six hundred dollars, right, Yeah, all the dresses I wanted

898
00:43:41,360 --> 00:43:46,239
Speaker 2: out of stock in Mars size nice like pissed the

899
00:43:46,280 --> 00:43:50,759
Speaker 2: fuck off obviously about everything, but the annoying, like, the

900
00:43:50,800 --> 00:43:57,279
Speaker 2: most annoying part was obviously that all the dresses that

901
00:43:57,360 --> 00:43:59,799
Speaker 2: I wanted, and was also you know, I had then

902
00:44:00,080 --> 00:44:03,000
Speaker 2: also tried to sort out accessories and things like that

903
00:44:03,040 --> 00:44:07,480
Speaker 2: around around the looks that I thought were coming. Anyway,

904
00:44:08,040 --> 00:44:12,400
Speaker 2: fast forward. The point is the dresses arrived this morning

905
00:44:12,880 --> 00:44:17,239
Speaker 2: in three days with the new order, and I got

906
00:44:17,280 --> 00:44:19,239
Speaker 2: a few different dresses, so all the money kind of

907
00:44:19,239 --> 00:44:21,239
Speaker 2: balanced out anyway, and I ended up spending the same

908
00:44:21,239 --> 00:44:23,360
Speaker 2: amount of money or close to anyway, So it was fine.

909
00:44:23,360 --> 00:44:26,279
Speaker 1: I wait, the original dresses that were nowhere to be seen, they.

910
00:44:26,160 --> 00:44:30,719
Speaker 2: Haven't shown up. But I forget why I wanted to

911
00:44:31,200 --> 00:44:33,399
Speaker 2: ask you about this. I wanted your perspective on it,

912
00:44:35,600 --> 00:44:37,960
Speaker 2: and I forget why I wanted your perspective on it.

913
00:44:38,040 --> 00:44:40,840
Speaker 2: But is that weird what's happened there? Because why they

914
00:44:40,840 --> 00:44:43,480
Speaker 2: said rest assured, rest assured, rest assured three times? They

915
00:44:43,520 --> 00:44:44,719
Speaker 2: said rest assured. It's on the way.

916
00:44:44,840 --> 00:44:47,160
Speaker 1: Yeah, that's kind of weird because like, we can see,

917
00:44:47,400 --> 00:44:51,279
Speaker 1: like when we create a label, it will say like

918
00:44:51,360 --> 00:44:55,960
Speaker 1: on that Australia Post tracking label created. And then once

919
00:44:57,040 --> 00:44:59,400
Speaker 1: like every day the Australia Posts I know where Australia

920
00:44:59,400 --> 00:45:01,680
Speaker 1: Post and that's Ehl's they're different. But then every day

921
00:45:01,680 --> 00:45:06,640
Speaker 1: the Australia Post guy comes to our warehouse and he

922
00:45:07,239 --> 00:45:10,680
Speaker 1: takes them all to the sorting facility where they get

923
00:45:10,719 --> 00:45:14,400
Speaker 1: scanned so we can sit. Then it will be updated

924
00:45:14,400 --> 00:45:17,040
Speaker 1: on the tracking. But if someone contacts us and let's

925
00:45:17,040 --> 00:45:20,200
Speaker 1: say it's been yeah, three days and all they're seeing

926
00:45:20,480 --> 00:45:24,920
Speaker 1: is label created and that's all we're seeing too, then

927
00:45:24,960 --> 00:45:27,520
Speaker 1: that's all that's happened. It might must still be sitting

928
00:45:27,520 --> 00:45:29,120
Speaker 1: at our warehouse somewhere.

929
00:45:29,480 --> 00:45:31,840
Speaker 2: Right and I'm assuming the Fashion Nova one. It's just

930
00:45:32,000 --> 00:45:33,120
Speaker 2: so big.

931
00:45:33,680 --> 00:45:37,880
Speaker 1: Massive forget or like we'll go around our warehouse and

932
00:45:37,920 --> 00:45:40,040
Speaker 1: see if there's just a random parcel that's like fallen

933
00:45:40,080 --> 00:45:41,879
Speaker 1: on the ground or whatever and it's forgot to get

934
00:45:41,920 --> 00:45:45,960
Speaker 1: taken in the cage. And then like if we're for

935
00:45:46,120 --> 00:45:49,480
Speaker 1: sure that like yeah, if we've created that label, like

936
00:45:49,520 --> 00:45:51,200
Speaker 1: we've created it and packed it, so it's got to

937
00:45:51,239 --> 00:45:51,800
Speaker 1: be somewhere.

938
00:45:52,040 --> 00:45:53,640
Speaker 2: I remember what I was going to ask you yeah,

939
00:45:53,760 --> 00:45:57,600
Speaker 2: the twenty percent off. Yeah, because you know, if it

940
00:45:57,680 --> 00:46:00,000
Speaker 2: was forty dollars, it was now fifty five dollars.

941
00:46:00,320 --> 00:46:04,560
Speaker 1: So dependent on the situation, I think given yours, where

942
00:46:04,600 --> 00:46:07,960
Speaker 1: you've got stuffed around and given all different answers, what

943
00:46:08,040 --> 00:46:11,759
Speaker 1: they could do in that situation is either honor the

944
00:46:13,200 --> 00:46:17,440
Speaker 1: discount for you then and there, like we'll create you

945
00:46:17,480 --> 00:46:19,319
Speaker 1: an extra code that you can use it will get

946
00:46:19,400 --> 00:46:22,320
Speaker 1: you the percent off. Or what they can do because

947
00:46:22,400 --> 00:46:24,880
Speaker 1: you're after an item that is no longer in stock,

948
00:46:25,239 --> 00:46:28,200
Speaker 1: is create you a special discount, like for the items

949
00:46:28,239 --> 00:46:30,479
Speaker 1: that you originally had that then went out of stock

950
00:46:30,560 --> 00:46:32,279
Speaker 1: kind of thing to like when they come back, you

951
00:46:32,280 --> 00:46:35,160
Speaker 1: can purchase those at the percentage. But it's like a

952
00:46:35,200 --> 00:46:37,960
Speaker 1: case by case thing. But I think yours is especially

953
00:46:38,560 --> 00:46:41,880
Speaker 1: unique considering like you paid and they made the label

954
00:46:41,880 --> 00:46:43,640
Speaker 1: and then you waited all those days, do you know

955
00:46:43,680 --> 00:46:45,319
Speaker 1: what I mean? So I just would have done the

956
00:46:45,360 --> 00:46:47,360
Speaker 1: most for the customer in that situation.

957
00:46:47,960 --> 00:46:49,759
Speaker 2: And I guess this is the problem is they don't

958
00:46:49,800 --> 00:46:52,439
Speaker 2: have to because they're here. They've got a million other

959
00:46:52,480 --> 00:46:57,600
Speaker 2: people buying dresses today as well, so they're fine. But yeah,

960
00:46:57,719 --> 00:46:59,160
Speaker 2: I don't know, I think there was something else but

961
00:46:59,200 --> 00:47:00,919
Speaker 2: in any way, I got to get that off my chest.

962
00:47:00,960 --> 00:47:01,720
Speaker 2: So it was fine.

963
00:47:02,080 --> 00:47:03,440
Speaker 1: That Matt's Round of the Week.

964
00:47:03,840 --> 00:47:05,399
Speaker 2: Yeah, it was kind of Matt's Round of the Week.

965
00:47:05,400 --> 00:47:07,239
Speaker 2: I mean, everything's sorted now we're ready. I got a

966
00:47:07,239 --> 00:47:09,480
Speaker 2: lot of the photo shooting. The problem is now we're

967
00:47:09,520 --> 00:47:11,000
Speaker 2: in the thick of Marti gra at the moment, at

968
00:47:11,040 --> 00:47:13,439
Speaker 2: time of recording, so like everyone who I was using

969
00:47:13,520 --> 00:47:17,080
Speaker 2: makeup artist, the photographer. Everyone's busy. So now got await

970
00:47:17,080 --> 00:47:18,080
Speaker 2: a couple weeks. But that's fine.

971
00:47:18,120 --> 00:47:20,719
Speaker 1: Speaking of Mardi Gras, I didn't I know this is

972
00:47:20,760 --> 00:47:25,360
Speaker 1: completely irrelevant, but I didn't realize that Hannah Conda is

973
00:47:25,440 --> 00:47:27,560
Speaker 1: siblings with Cormons.

974
00:47:27,680 --> 00:47:29,520
Speaker 2: Yeah, I didn't know that.

975
00:47:30,560 --> 00:47:32,319
Speaker 1: And then I saw the clips of them popping up

976
00:47:32,360 --> 00:47:34,799
Speaker 1: doing like a podcast together or something, and then they

977
00:47:34,840 --> 00:47:38,680
Speaker 1: were talking about like being family yep, and I had

978
00:47:38,840 --> 00:47:45,360
Speaker 1: no idea. Well, funny the more you know, yet funny

979
00:47:45,400 --> 00:47:47,080
Speaker 1: and talented runs in that family.

980
00:47:47,160 --> 00:47:50,680
Speaker 2: Oh absolutely, there you go. The poor sister. Though they

981
00:47:50,680 --> 00:47:53,600
Speaker 2: make fun of her in the live show because they

982
00:47:53,600 --> 00:47:55,520
Speaker 2: go I don't I forget what they say, but they

983
00:47:55,520 --> 00:47:59,320
Speaker 2: allude to her having no talent because they got the talent.

984
00:48:00,680 --> 00:48:03,959
Speaker 1: I did not know that you learned something new every day. Yeah,

985
00:48:04,960 --> 00:48:06,319
Speaker 1: I haven't said my word yet.

986
00:48:07,360 --> 00:48:10,319
Speaker 2: You are hopeless at this. I've said mine twice. What

987
00:48:10,560 --> 00:48:11,840
Speaker 2: is it fishy?

988
00:48:12,440 --> 00:48:18,279
Speaker 1: Oh, for fuck's sake, mine is crumpet? How am I

989
00:48:18,320 --> 00:48:23,160
Speaker 1: supposed to organically say crumpetl.

990
00:48:22,160 --> 00:48:23,840
Speaker 2: You literally could have said I went away with the

991
00:48:23,840 --> 00:48:26,000
Speaker 2: girls on the weekend. They had like a buffet, you

992
00:48:26,040 --> 00:48:28,320
Speaker 2: know what buffets. They had the crumpets and the waffles

993
00:48:28,320 --> 00:48:29,560
Speaker 2: and the like.

994
00:48:30,320 --> 00:48:35,600
Speaker 1: Tie it in, but I wasn't talking about breakfast at

995
00:48:35,640 --> 00:48:36,320
Speaker 1: any point.

996
00:48:37,160 --> 00:48:39,520
Speaker 2: You weave it in. It's the Segway Olympics. You make,

997
00:48:39,680 --> 00:48:43,320
Speaker 2: you create a segue. You literally said you said something,

998
00:48:43,360 --> 00:48:45,879
Speaker 2: you said something about I don't know, and I went,

999
00:48:45,920 --> 00:48:48,840
Speaker 2: that seems a bit fishy. And then in the fashion

1000
00:48:48,880 --> 00:48:50,960
Speaker 2: Ova story, which I didn't have to make anything up

1001
00:48:50,960 --> 00:48:52,600
Speaker 2: there this week. Last week I had to make stuff up.

1002
00:48:52,640 --> 00:48:54,960
Speaker 1: See, I'm just not good at this game. I'm stick

1003
00:48:55,040 --> 00:48:55,800
Speaker 1: to my truth.

1004
00:48:55,880 --> 00:48:58,520
Speaker 2: But last but this week I got to say something's

1005
00:48:58,520 --> 00:49:00,960
Speaker 2: a bit fishy here with the fashion order. So I've

1006
00:49:00,960 --> 00:49:01,560
Speaker 2: said it twice.

1007
00:49:01,719 --> 00:49:03,799
Speaker 1: See that's easier to fit in, to say that this

1008
00:49:03,880 --> 00:49:09,759
Speaker 1: something smells fishy here I feel like crumpets. Anyway, what

1009
00:49:09,840 --> 00:49:10,239
Speaker 1: else have.

1010
00:49:10,239 --> 00:49:14,640
Speaker 2: We spoken about You could have said something about you

1011
00:49:15,040 --> 00:49:18,400
Speaker 2: your tea and crumpet. You could have said, if you

1012
00:49:18,440 --> 00:49:19,640
Speaker 2: could have seen it, I would have liked to have

1013
00:49:19,640 --> 00:49:22,399
Speaker 2: a tea with a crumpet at night, or you would

1014
00:49:22,440 --> 00:49:23,400
Speaker 2: have you could have said.

1015
00:49:23,400 --> 00:49:28,800
Speaker 1: But then I'm like, that's so obvious. Well do better, Okay,

1016
00:49:28,840 --> 00:49:32,520
Speaker 1: I'll try next week. Anyway, that's another episode done in dust.

1017
00:49:32,719 --> 00:49:35,760
Speaker 2: Sure is Scrollers. Thanks for listening or watching on YouTube.

1018
00:49:35,800 --> 00:49:39,359
Speaker 2: If you are, make sure you rate subscribe, leave us

1019
00:49:39,360 --> 00:49:42,640
Speaker 2: a comment on Spotify and Apple. I guess if you

1020
00:49:42,680 --> 00:49:45,400
Speaker 2: can be bothered, join the scrollers chat on Instagram. You

1021
00:49:45,440 --> 00:49:48,160
Speaker 2: already know how to get there. Surely send us an

1022
00:49:48,160 --> 00:49:50,040
Speaker 2: email if you can be bothered, we may or may

1023
00:49:50,080 --> 00:49:53,560
Speaker 2: not read it. If we can be bothered, What else

1024
00:49:53,560 --> 00:49:55,440
Speaker 2: do I have to say? Is there anything else?

1025
00:49:55,920 --> 00:49:56,400
Speaker 1: Just stuff?

1026
00:49:56,480 --> 00:49:58,120
Speaker 2: Oh? You know what? We're putting a link in the

1027
00:49:58,160 --> 00:50:01,399
Speaker 2: show notes for pre style access Slash. You'll be first

1028
00:50:01,400 --> 00:50:04,040
Speaker 2: to hear about my tour that's coming very very soon.

1029
00:50:04,120 --> 00:50:09,520
Speaker 2: So link in description to sign up to the mailing list. Anyway,

1030
00:50:09,600 --> 00:50:12,279
Speaker 2: Darla better let you go, gotta go have a chicken

1031
00:50:12,360 --> 00:50:13,240
Speaker 2: laute