WEBVTT - Slater + Gordon’s ‘fake email’ nightmare

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<v Speaker 1>From The Australian. Here's what's on the front. I'm Claire Harvey.

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<v Speaker 1>It's Wednesday, February twenty six. The Teal candidates are confident

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<v Speaker 1>they'll hold and maybe even grow their numbers at the

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<v Speaker 1>looming federal election, with polling commissioned by Climate two hundred,

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<v Speaker 1>the organization that backs the Teals, showing it'll be hard

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<v Speaker 1>for the Liberals to win back blue ribbon inner city

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<v Speaker 1>seats they lost in twenty twenty two. That's an exclusive

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<v Speaker 1>live now at the Australian dot com dot au. Please

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<v Speaker 1>vote for the major parties. That's the plea from one

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<v Speaker 1>of the nation's major oil producers, Beach Energy Chief executive

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<v Speaker 1>Brett Woods says, even if you hate Labor or the Coalition,

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<v Speaker 1>a minority government would be a disaster for the country.

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<v Speaker 1>It's the scandal that has ever every lawyer in Australia

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<v Speaker 1>talking an apparently fake email from a senior executive, smashing

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<v Speaker 1>up colleagues reputations and disclosing salary and performance details. Class

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<v Speaker 1>action law firms Slater and Gordon have called in the

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<v Speaker 1>police and are now trying to calm a furious workforce. Today.

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<v Speaker 1>How the so called ambulance chasers found themselves at the

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<v Speaker 1>bottom of a cliff. Where to from here? The world

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<v Speaker 1>is cold and bleak. In law firms Slater in Gordon's

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<v Speaker 1>latest suite of ads, Unfortunately something's gone wrong institutions, businesses, hospitals,

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<v Speaker 1>the system let ordinary people down. A slip at the supermarket,

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<v Speaker 1>a fall at work, a medical mistake.

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<v Speaker 2>The world can feel like a lonely place.

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<v Speaker 1>Everything seems hopeless.

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<v Speaker 2>Slater and Gordon can help you make a claim through

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<v Speaker 2>your super.

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<v Speaker 1>And then the sun comes out along with the Slater

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<v Speaker 1>and Gordon app and some uplifting music. Are you really

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<v Speaker 1>getting what's fair, not just what's off it? Talk to

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<v Speaker 1>Slater and Gordon and we'll take it from here. In

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<v Speaker 1>Slater and Gordon's own in house promo video, the firm

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<v Speaker 1>proudly sets out its history from representing railway union workers

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<v Speaker 1>in the nineteen thirties to revolutionizing the legal system in

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<v Speaker 1>the nineteen nineties. More than just knowing the law, we've

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<v Speaker 1>helped change it, providing better outcomes for asbestos and deadly

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<v Speaker 1>silica dust workers and those employed in the growing gig economy.

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<v Speaker 1>In nineteen ninety four, when a young future Prime Minister

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<v Speaker 1>Julia Gillard worked there, Slater and Gordon introduced a revolutionary concept,

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<v Speaker 1>no win, no fee. That's the idea behind those ads.

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<v Speaker 1>Before this concept, you could only sue for personal injury

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<v Speaker 1>or workers compo if you had enough money to pay

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<v Speaker 1>a lawyer. Slater and Gordon's idea was if they didn't win,

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<v Speaker 1>they wouldn't charge the client at all, and they raked

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<v Speaker 1>in the cash because for many employers, whether they be

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<v Speaker 1>small businesses, giant corporations, or government, it's much cheaper to

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<v Speaker 1>settle a legal claim out of court rather than fight it,

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<v Speaker 1>and the fees could be hefty, up to twenty five

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<v Speaker 1>percent of a client's payout. Slater and Gordon took it

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<v Speaker 1>a step further with class actions, where they'd go looking

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<v Speaker 1>for plaintiffs to take action against wealthy corporations. They took

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<v Speaker 1>on big tobacco companies, mining giants, federal and state governments,

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<v Speaker 1>delivering life changing payouts for individuals like those who'd suffered

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<v Speaker 1>asbestos related diseases at the hands of manufacturer James Hardy.

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<v Speaker 2>Slater and Gordon have been referred to as ambulance chases,

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<v Speaker 2>people who go after claims and chase those claims incredibly

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<v Speaker 2>hard for their client.

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<v Speaker 1>Ellie Dudley is The Australian's Legal affairs correspondent.

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<v Speaker 2>But they would say that they're all about clients first, right,

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<v Speaker 2>They're all about the little guy, those who have been

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<v Speaker 2>wronged by their employer or by a large corporation. And

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<v Speaker 2>they've had some huge wins when it comes to class

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<v Speaker 2>actions in Australia, things like Manus Island. They're the firm

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<v Speaker 2>that's going after Optus after their data breach, so they

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<v Speaker 2>have had some huge wins and they've got quite a

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<v Speaker 2>good reputation for chasing you know, big workplace or labor

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<v Speaker 2>or class action claims.

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<v Speaker 1>And we're here to talk about the h R nightmare

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<v Speaker 1>engulfing Slater in Gordon.

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<v Speaker 2>It is insanely GC.

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<v Speaker 1>Last Friday morning, Slater and Gordon's staff. We're settling in

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<v Speaker 1>for another day of chasing down bad bosses and standing

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<v Speaker 1>up for the little guy, when an email popped into

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<v Speaker 1>hundreds of inboxes.

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<v Speaker 3>To be blunt, the situation at Slater and Gordon is

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<v Speaker 3>a text bookcase of dysfunction.

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<v Speaker 1>We've used a voice actor to read you the email.

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<v Speaker 1>The email purported to be from Slater and Gordon's Chief

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<v Speaker 1>people officer, that is the head of human Resources, Mari

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<v Speaker 1>Ruiz mathieson handing over to the person who was taking

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<v Speaker 1>over her job, and it seemed to be referring to

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<v Speaker 1>chief executive Dina.

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<v Speaker 3>To Tungi, Dina's primary focus is her own bottom line.

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<v Speaker 3>She's determined to maximize her bonus and is laser focused

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<v Speaker 3>on keeping salaries locked down. She openly admitted her grand

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<v Speaker 3>plan is to cash out and retire with millions in

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<v Speaker 3>a few years.

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<v Speaker 1>The email accused the firm's owner's private equity fund allegro

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<v Speaker 1>of ruining, its culture heads are rolling, and what remains

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<v Speaker 1>is a skeletal crew barely keeping things together.

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<v Speaker 3>The endgame a polished up shell to be sold off

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<v Speaker 3>at the right price. Grim but predictable.

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<v Speaker 1>And it wasn't just a Tungi who copped it pasting.

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<v Speaker 1>Senior figures at the firm were described as.

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<v Speaker 3>Ruthlessly ambitious, lazy and unm motivated, senile and needs to retire.

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<v Speaker 3>Morale is abysmal, money is hemorrhaging. Best of luck, you'll

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<v Speaker 3>need it.

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<v Speaker 2>My jaw hit the ground. It was the most shocking

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<v Speaker 2>internal email I think I have ever read. And then,

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<v Speaker 2>on top of that, after all of these criticisms, she

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<v Speaker 2>then attaches or the author then attached a spreadsheet containing

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<v Speaker 2>the salary, performance rating, and bonus information of nine hundred

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<v Speaker 2>and six Slater and Gordon employees. Now that email was

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<v Speaker 2>blind copied to a wide range of Slater and Gordon employees.

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<v Speaker 2>So can you just imagine sitting at your desk at work,

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<v Speaker 2>and all of a sudden you get this email from

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<v Speaker 2>your colleague calling out every single person at the organization

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<v Speaker 2>divulging this incredibly private information. Plus you can not only

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<v Speaker 2>see your own salary in this spreadsheet, but the salary

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<v Speaker 2>of the people sitting either side of you. So it's

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<v Speaker 2>really really shaken this firm.

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<v Speaker 1>Yeah, I can imagine Maria action would be between complete

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<v Speaker 1>glee that something so excruciating was happening in public, and

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<v Speaker 1>then rage if my own salary was revealed and finding

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<v Speaker 1>out what, you know, my hopeless colleague.

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<v Speaker 2>Totally I would be going and I'd been knocking on

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<v Speaker 2>my boss's door and saying, Hey, why is old mate

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<v Speaker 2>being paid X? And I'm being paid why? I think

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<v Speaker 2>it's time for a little bit of a pain negotiation,

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<v Speaker 2>which is just the world of pain that Slater and

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<v Speaker 2>Gordon finds themselves in. Now.

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<v Speaker 1>Now, probably the least likely person to have actually sent

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<v Speaker 1>this email is Mari Ruiz Mathison, right, she's denying it totally.

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<v Speaker 2>So this email hit inboxes on Friday morning. By Friday afternoon,

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<v Speaker 2>Slater and Gordon had issued a statement saying that it

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<v Speaker 2>was a hoax and saying that somebody who was not

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<v Speaker 2>Marie Ruiz Matheson had sent the email, and saying both

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<v Speaker 2>the firm and miss Ruiz Matheson intended to report the

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<v Speaker 2>matter to police because a serious breach had been conducted.

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<v Speaker 2>So since then, Marie Ruiz Matheson has also come out

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<v Speaker 2>with her own statement via her lawyers, strenuously denying that

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<v Speaker 2>she sent it, saying that her and her family are

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<v Speaker 2>deeply distressed, and saying that they're planning on taking legal

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<v Speaker 2>action at some point. We don't know what that legal

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<v Speaker 2>action looks like yet, but she is planning on taking

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<v Speaker 2>legal action, and she has lawyered up. So she has

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<v Speaker 2>said that it's absolutely not her. And that's what it

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<v Speaker 2>makes sense, right, because somebody that senior to blow themselves

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<v Speaker 2>up like that before leaving an organization, that's you done,

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<v Speaker 2>that's your reputation absolutely in tatters. But it does lead

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<v Speaker 2>to an incredibly interesting discussion point, which is, well, if

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<v Speaker 2>it wasn't her, then who did send it? The email

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<v Speaker 2>included incredibly high level information about all these different employees,

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<v Speaker 2>about Dina Tutungi, the chief executive, and with all of

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<v Speaker 2>this personal payroll information, so it must have been somebody

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<v Speaker 2>who had access to all that information. On top of that,

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<v Speaker 2>it included a lot of personal details about Mari Ruiz Matheson,

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<v Speaker 2>including you know, the names of her dogs. The email

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<v Speaker 2>was signed off, I'm going to spend time with my ups,

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<v Speaker 2>Ruby and Pearl, things like that, which is incredibly sinister

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<v Speaker 2>when you think about it. So it's left a big

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<v Speaker 2>mystery over this entire saga, which you know, as you

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<v Speaker 2>can imagine, the rumor Millets later in Gordon is just

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<v Speaker 2>churning out all kinds of theories about who sent this email.

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<v Speaker 1>So the spreadsheet that was attached with performance ratings and

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<v Speaker 1>income level salary packages, do we know if that information

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<v Speaker 1>was accurate?

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<v Speaker 2>Slater and Gordon have said that a lot of the

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<v Speaker 2>information included in this email was quite a work of fiction.

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<v Speaker 1>They would say that.

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<v Speaker 2>They would say that, and we know that the spreadsheet

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<v Speaker 2>included salary information for people who haven't worked at the

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<v Speaker 2>firm for a long time. So while Slater and Gordon

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<v Speaker 2>can say that that salary information is disputed and is

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<v Speaker 2>not accurate, it might just mean that it's outdated. But

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<v Speaker 2>they definitely say that it's not one hundred percent accurate.

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<v Speaker 2>But we know that Slater and Gordon employees have looked

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<v Speaker 2>at the information and have said, no, that's my salary,

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<v Speaker 2>So it's got to be accurate to some extent.

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<v Speaker 1>Coming up house later in Gordon is trying to pacify

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<v Speaker 1>the troops. So for employees of Slater in Gordon, I'm

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<v Speaker 1>sure some of whom speak to you, what do they

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<v Speaker 1>do now?

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<v Speaker 2>Gosh? I think it depends on who you talk to.

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<v Speaker 2>Slater and Gordon is in absolute crisis mode at the moment.

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<v Speaker 2>They've set up an HR process specifically for pay negotiations.

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<v Speaker 2>So anybody who feels like they're not earning enough because

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<v Speaker 2>they've seen what their colleagues are earning, there's a special

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<v Speaker 2>HR process that is coming shortly. They're holding emergency staff meetings.

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<v Speaker 2>As we know, Slater and Gordon is incredibly focused on

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<v Speaker 2>their reputation and so they've been very quick to say

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<v Speaker 2>that no client data has been breached as part of

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<v Speaker 2>this so look, it's just crisis mode at the moment,

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<v Speaker 2>and if you're an employee it's later in Gordon, you're

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<v Speaker 2>probably feeling incredibly distressed, incredibly angry, but also probably you know,

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<v Speaker 2>there's a lot of chatter going on and engaging in

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<v Speaker 2>that too.

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<v Speaker 1>Okay, Ellie, Now famously journalists don't get paid very much,

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<v Speaker 1>but what was your take on seeing those salary numbers?

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<v Speaker 1>What sort of money we're talking about?

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<v Speaker 2>So, Dina Tutungi, according to this disputed spreadsheet, is earning

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<v Speaker 2>six hundred and ninety thousand dollars, which is a lot

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<v Speaker 2>of money.

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<v Speaker 1>Don't get me wrong.

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<v Speaker 2>I can promise you I'm not earning anywhere near six

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<v Speaker 2>hundred and ninety thousand dollars. But when it comes to

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<v Speaker 2>the CEO of quite a large law firm, it's.

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<v Speaker 1>Probably not that much money.

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<v Speaker 2>But it ranged from that down to the lowest paid

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<v Speaker 2>was a legal assistant on twenty two thousand dollars. Now

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<v Speaker 2>that's surely hopefully somebody who's just you know, working one

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<v Speaker 2>day a week or something like that. But that was

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<v Speaker 2>broadly the range of salaries that was in there. The

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<v Speaker 2>rest of it sort of checked out, you know, lawyers

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<v Speaker 2>on one hundred and fifty thousand dollars that sort of stuff,

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<v Speaker 2>some ranging up to the four hundred thousand dollar mark.

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<v Speaker 1>But yeah, what's later in Gordon's reputation within the legal

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<v Speaker 1>sector as a place to work, so.

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<v Speaker 2>Broadly, it's been known as a place that you want

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<v Speaker 2>to work if you want to work in the class

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<v Speaker 2>action sector. That being said, though, they have been embroiled

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<v Speaker 2>in a few scandals over the past year or so.

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<v Speaker 2>At one point it hit the media that there was

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<v Speaker 2>a huge underpayment scandal that they were underpaying employees over

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<v Speaker 2>a period of twelve years. I think the money that

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<v Speaker 2>at totaled too was three hundred thousand dollars in underpayments.

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<v Speaker 2>As a result of that scandal, the former head of

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<v Speaker 2>HR has also sued the company in the federal court,

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<v Speaker 2>which is still an ongoing legal battle that's between Alicia

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<v Speaker 2>Gleeson and Slater in Gordon. So they do appear to

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<v Speaker 2>be the seeds of scandal that are coming out of

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<v Speaker 2>Slater in Gordon. And then all of a sudden, this

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<v Speaker 2>email leak comes through and now it's a firm in crisis.

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<v Speaker 1>This is a nightmare for any boss to deal with.

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<v Speaker 1>Dinner to Tonguey's probably processing the quite stark criticism of

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<v Speaker 1>her in this email from someone who we don't know.

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<v Speaker 1>But some personal details about her were also revealed in

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<v Speaker 1>the email.

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<v Speaker 2>Yeah, absolutely, that email included a link to her home,

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<v Speaker 2>this beautiful home that she owns with her husband and

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<v Speaker 2>lives in with her kids, about dinners that she hosted

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<v Speaker 2>out at home incredibly snarkily, you know, referred to them

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<v Speaker 2>as being quite boring. But yeah, this is a huge

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<v Speaker 2>crisis for dinners Tutungi, not just on a professional level

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<v Speaker 2>but a personal.

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<v Speaker 1>Level as well.

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<v Speaker 2>It was heavily, heavily critical of her and you can't

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<v Speaker 2>even imagine what she's going through at the moment.

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<v Speaker 1>Ellie Dudley is the Australians of the Legal Affairs correspondent.

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<v Speaker 1>Speaking of legal affairs, the Antoinette Latoufe versus the ABC

0:13:31.240 --> 0:13:33.920
<v Speaker 1>case is back in the Federal Court on Thursday. You'll

0:13:33.960 --> 0:13:36.480
<v Speaker 1>be able to follow it live by joining US subscribers

0:13:36.559 --> 0:13:38.760
<v Speaker 1>at the Australian dot com dot au