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Speaker 1: This is what the flucks.

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Speaker 2: I'm Brett and Justin As Friday, the sixth of December.

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Speaker 1: Tis the season for shrink flation. Juzzy Boy, and your

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Speaker 1: report has found that Christmas treats are smaller and more

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Speaker 1: expensive this year. Get this one, Lynse Christmas Champagne Gala

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Speaker 1: box is two dollars and more expensive than last year

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Speaker 1: and dropped in size by eight and a half percent

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Speaker 1: of the double whammy. Yep, and there are a whole

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Speaker 1: lot more to shrink. Flation is everywhere. Just another reason

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Speaker 1: for Colson Will is to be under the pump.

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Speaker 2: With an expensive summer probably coming up for everyone, there

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Speaker 2: is one way to lighten the load, and that is

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Speaker 2: winning Quick Sticks Today. That's our weekly quis. We're the

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Speaker 2: first person to answer three questions correctly wins fifty bucks

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Speaker 2: in their pocket. Last week the winner was a Shish

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Speaker 2: and this week it could be you. So make sure

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Speaker 2: to download the flucks out, turn your notifications on to

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Speaker 2: play quick six today and win at money.

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Speaker 1: Three victorious stories today Juzzy Boy for our first combank

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Speaker 1: has backed down from its plan to charge customers three

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Speaker 1: bucks to withdraw their own money after some pretty enormous backlash.

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Speaker 2: The customers, the media, even the done Treasurer got involved.

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Speaker 2: Here be man, so tell me more.

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Speaker 1: Well, Juzi boy. We know Combank as the big yellow

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Speaker 1: bank with a wopp and seventeen million customers around Australia,

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Speaker 1: the big yellow bank with a whopping nine point eight

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Speaker 1: billion dollars in profit for the last financial year. But

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Speaker 1: earlier this week Combank announced some changes to its customer accounts.

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Speaker 2: It was closing one million complete access accounts and moving

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Speaker 2: those customers into a smart access account.

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Speaker 1: Doesn't mean much on the surface. These smart access accounts

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Speaker 1: charged customers three bucks per any assisted withdrawal.

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Speaker 2: As any withdrawal from bank branches or on the telephone.

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Speaker 1: And Jessie boy, when I say this created uproar, I

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Speaker 1: mean it created uproar.

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Speaker 2: Think a current affair level uproar.

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Speaker 1: And it even got Jim Gary, Superintendent Charmers involved. He

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Speaker 1: called the Combank CEO directly.

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Speaker 2: And now Combank has backed down from this three dollar.

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Speaker 1: Charge and Combank's PR team really has its work cut

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Speaker 1: out for it after this communication the bungle.

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Speaker 2: So what is the key learning here?

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Speaker 1: Sometimes the messaging is even more important than the substance.

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Speaker 2: He's the ironyb man Shifting these one million Combank customers

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Speaker 2: to the new account would actually save them two dollars

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Speaker 2: per month in account.

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Speaker 1: Fees, and ninety percent of the customers with those legacy

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Speaker 1: accounts don't withdraw at a branch or on the phone.

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Speaker 2: So logically it sounds like this isn't the worst move

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Speaker 2: for customers.

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Speaker 1: Do way. The communication of this message and its timing

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Speaker 1: couldn't really have been worse, could it.

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Speaker 2: They announced the change in the lead up to Christmas

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Speaker 2: when eighty seven percent of households are worried about how

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Speaker 2: much they're spending at the supermarket.

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Speaker 1: And they underestimated the passion that customers would feel about

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Speaker 1: being charged to access their own mulla.

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Speaker 2: They're on top of that some media coverage and you

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Speaker 2: have a recipe for PR disaster.

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Speaker 1: So rather than being the grinch this Christmas, Combank has

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Speaker 1: decided to pull back.

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Speaker 2: Because the PR team just ain't ready for another PR

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Speaker 2: debarcle this close to Christmas.

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Speaker 1: For our second story, Salesforce has seen its value jump

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Speaker 1: by more than thirty billion US dollars after it rolled

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Speaker 1: out a brand new feature. Anyone heard of AI?

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Speaker 2: How we ahead of its time? B Man haven't heard

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Speaker 2: any other tech company sprook ai lately, so tell me more.

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Speaker 1: So some background here. Salesforce is one of the OG

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Speaker 1: software companies and it hails from San Francisco, yep.

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Speaker 2: It was founded back in nineteen ninety nine and it's

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Speaker 2: grown to be worth over three hundred and fifty billion

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Speaker 2: US dollars.

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Speaker 1: And what exactly do Salesforce actually do well.

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Speaker 2: It's an all in one sales and marketing service for businesses.

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Speaker 1: And it's also the same company that acquired Slack in

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Speaker 1: a deal worth thirty eight billion dollars.

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Speaker 2: And now be Man Salesforce's founder and CEO, So they'll

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Speaker 2: be making a hard pivot to a new AI agent

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Speaker 2: platform called agent Force.

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Speaker 1: Essentially, this would let Salesforce users build AI powered agent

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Speaker 1: and those agents do what well they can supposedly make

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Speaker 1: decisions and automate customer service tasks and the.

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Speaker 2: Man, it seems like Salesforce are pretty serious about this.

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Speaker 2: The CEO and found out Mark Benuoff mentioned the word

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Speaker 2: Agent Force eighty times during a court with investors this week.

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Speaker 1: And it clearly worked. Next minute, shares jump more than

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Speaker 1: an eleven percent to a record high.

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Speaker 2: But now be man, they actually need to deliver and

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Speaker 2: get thousands of its customers at using these AI agents.

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Speaker 2: Got me wondering what is the key learning here? Investor

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Speaker 2: enthusiasm can only last so long, so when you talk

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Speaker 2: the talk, you've got to walk the walk very quickly,

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Speaker 2: run the run, you see the man. Salesforce has been

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Speaker 2: spending big on its AI division en quote undisclosed amount,

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Speaker 2: but a large amount, nonetheless, and that means Salesforce needs

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Speaker 2: to desperately hustle to actually sell Agent Force to meet

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Speaker 2: its lofty promises.

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Speaker 1: Now, Salesforce has already supposedly sold two hundred deals for

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Speaker 1: Agent Force, which is a good start, but their plan

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Speaker 1: is to have tens of thousands of people using Agent

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Speaker 1: Force by this January twenty twenty five. And Josey Boy

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Speaker 1: given Salesforce market value jump by more than thirty bill

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Speaker 1: USD off the back of this announcement, this AI has

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Speaker 1: some pretty big shoes to fill.

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Speaker 2: For our third and final story, SpaceX Elon Musk space

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Speaker 2: startup is reportedly gearing up for a three hundred and

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Speaker 2: fifty billion US doll evaluation, which would make it the

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Speaker 2: world's most valuable startup.

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Speaker 1: Hardly a startup when it's been backed by the world's

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Speaker 1: richest man. But you know, go on, Okay.

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Speaker 2: So SpaceX was founded in two thousand and two as

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Speaker 2: part of Elon Musk's plans to revolutionize space technology.

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Speaker 1: As well as dominate the space launch industry.

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Speaker 2: Now be man. In the past, launching a rocket into

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Speaker 2: space was mainly done by government organizations like NASA.

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Speaker 1: But does it wait? Last year SpaceX did ninety six

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Speaker 1: orbital launches, ahead of every other space launch organization in

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Speaker 1: the whole wide universe as far as we know.

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Speaker 2: It also launched four thousand, two hundred satellites for its

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Speaker 2: Starlink company, which provides global Internet covery.

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Speaker 1: And now SpaceX is reportedly raising money at a valuation

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Speaker 1: of three hundred and fifty billion US dollary dues. So Jose, wait,

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Speaker 1: how much money is SpaceX making right now?

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Speaker 2: Well, it's a private company, so it's hard to know

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Speaker 2: any of its financial details. But Starlink is projected to

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Speaker 2: generate six point six billion US dollars in revenue for

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Speaker 2: twenty twenty four.

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Speaker 1: And SpaceX already as a partnership with NASA, which is

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Speaker 1: expected to grow under Donald Trump. So what is the

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Speaker 1: key learning here?

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Speaker 2: Going to the moon has become more excessive and more

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Speaker 2: lucrative than.

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Speaker 1: Ever before see does it way. Over the past decade,

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Speaker 1: we've seen enormous advancements in the space industry.

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Speaker 2: We've seen the cost of space launchers become cheaper and cheaper.

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Speaker 1: We've also seen improvements in high tech satellites.

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Speaker 2: Which help with Internet access, navigation, weather forecasting.

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Speaker 1: And it ain't stopping here. The World Economic Forum expects

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Speaker 1: the space economy to hit a massive one point eight

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Speaker 1: trillion dollars by twenty thirty five.

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Speaker 2: That's three times the size of the space economy in

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Speaker 2: twenty twenty three.

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Speaker 1: So while space used to be the domain of NASA

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Speaker 1: and you know your Neil Armstrong's, we're seeing it become

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Speaker 1: more and more central to the broader economy, and SpaceX.

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Speaker 2: And its lofty valuation are right at the center of it. Floxam.

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Speaker 2: If you want to kick off the weekend with fifty

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Speaker 2: bucks in your front pocket, there is only one place

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Speaker 2: to be. It is enough Flux app at some time

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Speaker 2: today to be the first person to answer three business

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Speaker 2: of finance questions correctly. Make sure you download the Flux app,

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Speaker 2: turn on your notifications if you want to win at money.

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Speaker 1: Thanks for listening and we'll see you on Monday,