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Speaker 1: Hi, I'm Brittney Saunders and welcome to Big Business, the

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Speaker 1: place where business is far from boring.

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Speaker 2: And today you have landed.

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Speaker 1: In one of my bonus episodes. Now, I said this

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Speaker 1: in my main episode and I'm going to say it again,

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Speaker 1: but I'll say it a lot quicker this time. I

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Speaker 1: would love for you to nominate me for the Australian

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Speaker 1: Podcast Awards. We said it last time, I'm saying it again.

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Speaker 1: If you didn't do it from the main you've got

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Speaker 1: to do it today. I'm going to leave a link

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Speaker 1: in our show notes. Xander would really love for us

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Speaker 1: to win this pod.

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Speaker 3: Yeah, BRIT's actually punching me because we haven't won anything

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Speaker 3: yet and my shoulders are really hurting and I don't

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Speaker 3: want it to punch me anymore.

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Speaker 2: We will leave a link in the show notes.

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Speaker 1: If you have a spare twenty seconds, I would love

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Speaker 1: for you to jump on click the link.

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Speaker 2: Just type in big Business. It'll pop up.

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Speaker 1: You'll receive an email and all you've got to do

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Speaker 1: is open that email and click whatever's in there for

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Speaker 1: your vote to count. Thank you so much to all

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Speaker 1: of you who have already voted, and if you haven't,

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Speaker 1: this is your chest.

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Speaker 3: Yeah, if we win, I'll be able to afford to

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Speaker 3: get bandaged for all the bruises Creus put on me.

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Speaker 1: Oh man, this episode's going to be great for everyone.

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Speaker 2: I feel.

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Speaker 1: I'm talking about how to nail a job interview, how

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Speaker 1: to land your dream job, and also how to stand

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Speaker 1: out when you're applying for a job. Why is this

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Speaker 1: episode good for everyone? I mean, it's great if you're

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Speaker 1: an employee listening and maybe you want to apply for

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Speaker 1: a new role or chain career paths, who knows. And

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Speaker 1: this is also going to be great for all of

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Speaker 1: you business owners out there because I guess I'm going

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Speaker 1: to give you a little insight into hiring and what

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Speaker 1: we look for at FATE.

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Speaker 2: So without further ado, let's just get into it.

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Speaker 1: So we're never not hiring at FATE and I have

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Speaker 1: done a couple of episodes about hiring already, but hiring

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Speaker 1: is one of the biggest parts of business, and it's

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Speaker 1: a never ending part of business, especially if you're growing,

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Speaker 1: you are always going to be hiring.

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Speaker 2: And I wish I had this stats.

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Speaker 1: We did a like six monthly company review the other week,

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Speaker 1: and our hiring team actually gave us stats on how

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Speaker 1: many jobs that we've advertised over the last six months,

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Speaker 1: how many applicants that we've had, and how many hires

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Speaker 1: have come from that, And the numbers were absolutely insane.

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Speaker 1: But hiring is a huge part of our business at Fate,

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Speaker 1: and pretty much we are never not hiring for something.

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Speaker 1: There is always a new position popping up. And for

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Speaker 1: any of you that are curious, if you ever want

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Speaker 1: to apply for a job at Fate, we always have

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Speaker 1: our ads on seek so you can type on Google

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Speaker 1: Fate the label jobs, and our seak profile will pop

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Speaker 1: up and that's where all of our jobs will be.

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Speaker 1: And I guess I wanted to talk about this because

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Speaker 1: we are currently hiring for our Paramotter store. I keep

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Speaker 1: going to say Westfield Paramatter, but we are not opening

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Speaker 1: in Westfield Paramatter. We are outside Westfield Paramatter, but we

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Speaker 1: currently have those ads up. We're already in the process

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Speaker 1: of doing interviews for our full time store manager and

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Speaker 1: assistant manager, and then we've also popped up our casual

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Speaker 1: retail assistant ad. And do you want to know what's

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Speaker 1: absolutely crazy, We have anticipated that our Paramount store is

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Speaker 1: going to be like a big, busy one, so we

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Speaker 1: assume that when we put up this retail casual ad

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Speaker 1: that we would get a lot of applicants. In two days,

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Speaker 1: we have gotten six hundred and fifty one applications, So

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Speaker 1: that is absolutely crazy. And so it's safe to say

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Speaker 1: that we look at a lot of resumes. And I

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Speaker 1: guess I wanted to give some tips to all of

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Speaker 1: you out there who do apply for roles, because there

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Speaker 1: are so many things that we look for and things

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Speaker 1: that you can very easily do to stand out from

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Speaker 1: the rest. And some of these I think you're not

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Speaker 1: going to like, but let's just jump straight straight into it.

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Speaker 1: Number One, Chat GPT one of my favorite favorite tools.

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Speaker 1: That's got to be one of the best things like

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Speaker 1: that's come out in a long time. If you don't

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Speaker 1: know what chat GPT is, I'm sure everyone does by now,

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Speaker 1: and I've mentioned it on the pod.

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Speaker 2: It's AI.

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Speaker 1: It's fantastic. Like, just jump on CHATJBT if you haven't already,

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Speaker 1: and you'll see exactly what it is. It's this little

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Speaker 1: AI program that you can get it to do anything

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Speaker 1: you want. Now, what surprises me is, especially in recent months,

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Speaker 1: how many people write job applications using chat GPT. Now,

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Speaker 1: we love chat GPT. We encourage people to use chat GPT.

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Speaker 1: I encourage my staff to use it in their roles

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Speaker 1: whenever they can. Like, if you've ever got, ever got

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Speaker 1: a task and you think it could be useful to

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Speaker 1: use chat GPT, I'm like, go for it. But my

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Speaker 1: number one piece of advice is if you are applying

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Speaker 1: for a job, sure use chat GPT, but don't just

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Speaker 1: copy and paste it. Because when you open someone's application

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Speaker 1: and let's say they've written a cover letter, you can

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Speaker 1: tell immediately when they have just pasted that from cat GPT,

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Speaker 1: because it comes across as robotic and it's just crazy

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Speaker 1: how many people use it now. For us, if someone

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Speaker 1: has used chat GPT to write their cover letter, I mean,

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Speaker 1: in my eyes, even if they've got like a really

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Speaker 1: impressive resume, if they have just gone copy and paste,

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Speaker 1: like it's almost like you're going to get put into

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Speaker 1: the not suitable category. Because especially for us, and again,

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Speaker 1: like always, I can only ever speak from my company's

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Speaker 1: point of view when it comes to us and when

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Speaker 1: we're hiring for new roles, we are looking for people

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Speaker 1: that are so passionate about what we do, especially for

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Speaker 1: our retail stores, we are looking for people that are

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Speaker 1: passionate about our community, passionate about our product, you know,

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Speaker 1: passionate about our size range. So someone's just gone yep,

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Speaker 1: copy paste boom. Are they really that passionate about getting

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Speaker 1: the role? So my number one tip is use chat

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Speaker 1: GPT absolutely, but take it, copy and paste it, and

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Speaker 1: then put it in.

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Speaker 2: Your own words.

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Speaker 1: It's had a bit of personality in there. And this

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Speaker 1: leads me on to point number two. For example, in

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Speaker 1: this instance, right now, I'm sitting in front of my

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Speaker 1: laptop and I've got our seakh employer back and open.

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Speaker 1: It's the dashboard and we have six hundred and fifty

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Speaker 1: one applicants in this ad that we put up two

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Speaker 1: days ago for our retail assistance at Paramatter. We're going

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Speaker 1: to be sifting through those and there's a lot. We

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Speaker 1: might be hiring eight and we've got six hundred to

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Speaker 1: go through, and the ads we're turning the aud off

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Speaker 1: in two days, so we'll probably have even more. We're

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Speaker 1: going to go through every single one of those. And

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Speaker 1: this is something that people you might get a video

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Speaker 1: out of this, This is something that a lot of

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Speaker 1: people hate. I've had people say to me, I don't

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Speaker 1: I hate that I can't be bothered if you don't

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Speaker 1: have a cover letter on your application, you're an instant.

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Speaker 3: No, that is really interesting that you say this, because

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Speaker 3: I think that the age of the cover letter is

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Speaker 3: over again.

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Speaker 2: I can only speak from my.

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Speaker 3: Business and like, yes, we everyone still us to do them,

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Speaker 3: but I really feel like the time of the cover

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Speaker 3: letter is over.

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Speaker 1: Yeah.

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Speaker 3: Look, I get why you want to see them and

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Speaker 3: use them, because you want to see that they can

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Speaker 3: write a paragraph. You want to see that they're like

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Speaker 3: their punctualities.

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Speaker 2: I want to see their personality. That's the number one thing.

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Speaker 3: I think it's time to find something new. Like if

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Speaker 3: you're getting six hundred applications and you're like, oh, two

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Speaker 3: hundred of them have a cover letter, I'm going to

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Speaker 3: look at them that they stand out. You're going to

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Speaker 3: read two hundred cover letters.

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Speaker 1: I mean, when you're going through resumes and cover letters,

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Speaker 1: it's you just skim reading, Like we're not sitting there with.

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Speaker 3: The phone exactly time for something new, little skim letters.

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Speaker 2: Okay, how about no more cover letters video?

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Speaker 3: Actually I didn't mind that, Like that's actually quite a

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Speaker 3: good idea.

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Speaker 2: Well, I can only speak on behalf of us as a.

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Speaker 1: Company, but it would be different for you know, big

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Speaker 1: corporations and whatever, where they just want to see your

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Speaker 1: job history and what you where you've worked, you know,

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Speaker 1: and they're going to hire you.

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Speaker 2: Based off your experience.

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Speaker 1: But for us, we are also looking for people who

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Speaker 1: who are just passionate about fate, passionate about our size range.

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Speaker 1: We want people that are passionate about helping our customers

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Speaker 1: and connecting with our community because that's such a big

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Speaker 1: thing for us as a company.

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Speaker 2: In a resume, you can't write that.

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Speaker 3: I just realized that I said punctuality and not punctuation.

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Speaker 1: Now, look, I get what you're saying, Xander. I know

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Speaker 1: we've had this conversation before. But when we've got six

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Speaker 1: hundred and fifty one applicants and we're going to go

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Speaker 1: through them all, yes, we're going to look at six

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Speaker 1: hundred and fifty one resumes, but let's say three hundred

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Speaker 1: of them have also got a cover letter where we

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Speaker 1: can get to know a little bit about them before

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Speaker 1: we've even interviewed them.

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Speaker 2: Of course they're going to stand out more.

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Speaker 3: On my resume that I sent out at the top

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Speaker 3: of it, I have it's almost like a half cover letter. Yeah,

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Speaker 3: so it's something to just briefly explain who I am, YadA, YadA, YadA.

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Speaker 3: But I usually now sometimes don't send a full cover.

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Speaker 2: Letter out because yeah, that's all right a rerection. Like

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Speaker 2: if you've done on your on your resume.

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Speaker 1: Let's say you've got a two page resume or whatever,

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Speaker 1: and the first page has like got a bit of

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Speaker 1: info about you as well, then I think that's good.

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Speaker 2: But when you have six hundred.

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Speaker 1: And fifty applicants and you're looking for eight and some

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Speaker 1: of them have gone to the length of writing that

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Speaker 1: cover letter.

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Speaker 3: But he's he's the issue. Here's this issue. Yea, yeah,

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Speaker 3: this is my counter argument. You've just said, use chat

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Speaker 3: GPT to write everything. I don't think in this day

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Speaker 3: and age a cover letter is a good enough presentation

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Speaker 3: of how you can actually structure a letter or a sentence,

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Speaker 3: because you can easily go to chat GPT and say,

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Speaker 3: write me a cover letter, this is what my qualifications are. Yeah,

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Speaker 3: ya YadA. So like, I just don't think in this

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Speaker 3: day and age that that is a telling of if

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Speaker 3: someone is the employer you want to have.

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Speaker 2: No, of course not.

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Speaker 1: It's just you can get a little bit more of

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Speaker 1: a glimpse of them through a cover letter and a

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Speaker 1: resume as opposed to just a resume. And my advice

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Speaker 1: to employees out there is get creative, Like if you

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Speaker 1: really want to roll, get creative. So, for example, when

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Speaker 1: we advertise for our social media positions, sometimes we will

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Speaker 1: have applicants also attach their portfolio of work. Let's say

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Speaker 1: they've made a heap of videos and they've done captions

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Speaker 1: and stories and whatever. They'll jump onto camper and make

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Speaker 1: a PDF presentation and they'll attach that as well, so

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Speaker 1: that we can see a bit of the work that

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Speaker 1: they do.

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Speaker 3: Pdif presentation, I like the sound of that.

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Speaker 2: Do you have presentation?

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Speaker 3: Get rid of the Coverlet give us a pdf.

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Speaker 1: Pre see people on TikTok make a video saying you

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Speaker 1: know no one's on it. For Fate, Let's say we

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Speaker 1: were hiring. I saw Fate was hiring a new social

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Speaker 1: media coordinator. I've just applied and I'm also making this

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Speaker 1: video because I really hope to get this job. The

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Speaker 1: people that go that little extra mile and do something

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Speaker 1: to stand out, whether it's a cover letter, whether it's

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Speaker 1: a video, whether it's attaching their previous work and their portfolio,

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Speaker 1: you'd like, you're honestly going to stand out by a

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Speaker 1: mile compared to other applicants that have just attached the resume.

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Speaker 1: And that's all I'm saying from a back end perspective.

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Speaker 1: There would be some recruiters out there who completely disagree

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Speaker 1: with me on this, but this is what works for

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Speaker 1: us in our business, and this is the way that

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Speaker 1: we do things, and every business is completely different. There

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Speaker 1: might be some business owners out there that say, I

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Speaker 1: fucking hate cover letters. I don't even look at them.

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Speaker 1: All I look at is the resume and if that

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Speaker 1: works for them, that works for them. And I think

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Speaker 1: that's like the beauty of business is. There is no

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Speaker 1: right and wrong way. But just speaking from me in

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Speaker 1: my industry, where we do have a lot of creative

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Speaker 1: roles and we're very community based, we are looking for

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Speaker 1: those personalities in those applications.

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Speaker 3: We'll see me on the streets protesting against the cover

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Speaker 3: letter this weekend.

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Speaker 1: I could run through a million tips. When it comes

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Speaker 1: to actually interviewing. I know that interviews can be really daunting,

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Speaker 1: and people can become super anxious before interviews and you know,

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Speaker 1: be really nervous and feel like they're going to stuff

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Speaker 1: up and whatever. My advice to anyone going for a

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Speaker 1: job interview, and if you are feeling nervous and overwhelmed

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Speaker 1: or stressed out or anxious, take your time when you

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Speaker 1: are let's say, on the call or in the face

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Speaker 1: to face interview. And again, don't be afraid to show.

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Speaker 2: A little of who you are.

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Speaker 1: I know that interview, Like, when you hear the word interview,

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Speaker 1: it can sound really like that sounds kind of serious.

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Speaker 1: You know, I'm going for an interview kind of thing,

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Speaker 1: But especially with a lot of these younger companies who

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Speaker 1: have younger bosses, for example, like I talk about the

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Speaker 1: millennial boss takeover and the gen Z bosses are coming through. Yes,

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Speaker 1: we want to know about you and your experience and

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Speaker 1: your skills and what you can do for us. But again, like,

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Speaker 1: don't be afraid to show a little bit of your

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Speaker 1: personality in that interview.

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Speaker 3: I do this thing sometimes where instead of calling it

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Speaker 3: an interview, in my mind, I call it my performance

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Speaker 3: because it actually takes away the power of the interviewer,

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Speaker 3: like having that over you, having that power over you. Yeah,

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Speaker 3: And so if I'm going in there thinking I'm about

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Speaker 3: to perform for these guys, then it completely switches that

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Speaker 3: the narrative energy shifted for me.

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Speaker 1: I love that, and I would say take your time

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Speaker 1: when you're in an interview as well. I think there

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Speaker 1: is a lot of pressure when someone is in an

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Speaker 1: interview that they get asked a question and they've got

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Speaker 1: to blurt out the answer straight away.

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Speaker 2: And we've found that when people.

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Speaker 1: Do that, sometimes they can say something that is just

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Speaker 1: like the question hasn't even processed with them, and then

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Speaker 1: they'll ramble on, but they've gone on a completely different

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Speaker 1: tangent kind of thing. And then you can, like you

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Speaker 1: can sense when people are getting nervous and then they

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Speaker 1: start word vomiting in an interview. My advice would be,

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Speaker 1: when you are in an interview someone asks you a question,

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Speaker 1: just take two seconds to like have a little breath.

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Speaker 2: I take ten, yeah, like take five to ten seconds.

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Speaker 2: It doesn't matter at all. You don't have to. You know,

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Speaker 2: what are your strengths and weaknesses?

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Speaker 1: Blah blah blah blah broha, Like there's your answer straight away,

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Speaker 1: like bot, you know, take a second, go yep, what

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Speaker 1: are my strengths and weaknesses? Like take that much omen

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Speaker 1: before you then come out with your answer. I feel

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Speaker 1: like a lot of people always rush in interviews to

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Speaker 1: just spit out the first thing that comes to their mind.

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Speaker 1: But my advice from an employer an interviewer side is

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Speaker 1: take your time, think about what you're going to say,

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Speaker 1: and then give that answer.

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Speaker 3: And remember you are also interviewing the employer. Don't think

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Speaker 3: this is just the employer making sure you're right for

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Speaker 3: the job. You need to make sure they're right for you.

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Speaker 1: Oh yeah, that's another great tips. And always come prepared

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Speaker 1: with some questions. At the end of every single one

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Speaker 1: of our interviews, we will always say at the end,

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Speaker 1: now do you have any questions for us?

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Speaker 2: And look, it's fine if you don't have any questions for.

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Speaker 1: Us, Like a lot of people might be caught off

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Speaker 1: guard and go, oh no, like everything seems really straightforward

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Speaker 1: kind of thing. But take the time before your interview

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Speaker 1: prepare a couple of questions. They can be as simple

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Speaker 1: as what does your ideal candidate for this role look like?

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Speaker 1: How do you manage your staff's work life balance, What

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Speaker 1: are the most important things to you within your workplace culture?

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Speaker 1: It can be anything, and I think it does show

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Speaker 1: another level of initiative if you have taken the time

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Speaker 1: to prepare a couple of questions for the employer, and

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Speaker 1: it also puts us on our toes a little bit too.

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Speaker 1: Rather than us talking at the person that's you know,

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Speaker 1: in the interview, they can also talk back to us

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Speaker 1: and make us think for a second, or they can

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Speaker 1: challenge us in a way. Don't make the questions too hard. Please,

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Speaker 1: But I absolutely love that tip. Ask some questions back

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Speaker 1: as well.

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Speaker 3: Watch out Xander's new podcast caught Bigger Business.

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Speaker 2: Bigger Business.

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Speaker 1: Can you imagine if you came out with the podcast

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Speaker 1: to rival network and came up with Bigger Business?

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Speaker 3: Don't even own a business myself, just doing the podcast, just.

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Speaker 1: Giving your input on business even though you're not in it.

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Speaker 3: Oh.

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Speaker 1: There are so many hacks and tips that I could

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Speaker 1: share when it comes to nailing a job interview, but

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Speaker 1: I feel like these ones that I've covered today are key.

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Speaker 2: Write the fucking cover letter.

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Speaker 1: Don't listen to Xander. But again, it depends where you're applying. Look,

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Speaker 1: if it's fate, write the couple out.

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Speaker 2: That's all I'm saying. Other companies, I can't speak on

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Speaker 2: their behalf.

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Speaker 1: I can't be confident and be yourself. Don't try to

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Speaker 1: be someone else. In an interview, don't try to be

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Speaker 1: a million times more professional than you.

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Speaker 2: Normally would be.

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Speaker 1: Just be yourself because at the end of the day,

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Speaker 1: that's what we're looking for. I don't know about every

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Speaker 1: other business, but we're just looking for people who are

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Speaker 1: authentically themselves. So those are my little tips.