1 00:00:05,280 --> 00:00:07,680 Speaker 1: This is what the flucks. I'm justin and. 2 00:00:07,640 --> 00:00:10,280 Speaker 2: I'm harsh deep and it's Friday, the twentieth of September. 3 00:00:10,320 --> 00:00:12,960 Speaker 1: We spoke about AI jobs taking over with Combank, and 4 00:00:13,000 --> 00:00:16,320 Speaker 1: now AI is added again. Get this. KPMG Australia aims 5 00:00:16,360 --> 00:00:19,479 Speaker 1: have halt its consulting work done by lower cost workers 6 00:00:19,480 --> 00:00:22,560 Speaker 1: and robots by twenty twenty six. That's nearly two thousand 7 00:00:22,680 --> 00:00:24,480 Speaker 1: jobs they expect to go to the bots. 8 00:00:24,640 --> 00:00:25,960 Speaker 2: Big claims from KPMG. 9 00:00:26,360 --> 00:00:28,520 Speaker 1: Three bottastic stories today. 10 00:00:28,360 --> 00:00:30,600 Speaker 2: Let's get into it for our first. 11 00:00:30,800 --> 00:00:33,640 Speaker 1: Australian CEOs are keen to pull the plug on work 12 00:00:33,680 --> 00:00:36,120 Speaker 1: from home and bring staff back into the office five 13 00:00:36,240 --> 00:00:39,520 Speaker 1: days a week. According to a new report from KPMG. 14 00:00:39,159 --> 00:00:43,360 Speaker 2: Nearly eighteen months since the pandemic officially ended, and companies 15 00:00:43,360 --> 00:00:45,960 Speaker 2: are still working from home. Tell me more about. 16 00:00:45,680 --> 00:00:48,080 Speaker 1: This, so cheet. We all remember that fateful week in 17 00:00:48,120 --> 00:00:51,839 Speaker 1: March twenty twenty when the pandemic officially hit Australia. 18 00:00:51,400 --> 00:00:55,200 Speaker 2: Hard, Most, if not all, white collar workforce companies sent 19 00:00:55,240 --> 00:00:56,959 Speaker 2: their employees home to work, and. 20 00:00:56,960 --> 00:01:00,040 Speaker 1: Since then working from home has become common practice so 21 00:01:00,080 --> 00:01:02,040 Speaker 1: pretty much every single corporate. 22 00:01:01,880 --> 00:01:05,440 Speaker 2: But a new survey by KPMG has revealed that seventy 23 00:01:05,440 --> 00:01:08,800 Speaker 2: five percent of Australian CEOs want their staff back in 24 00:01:08,840 --> 00:01:10,800 Speaker 2: the office for at least three days. 25 00:01:10,560 --> 00:01:12,839 Speaker 1: A week, and she it seems like their biggest gripe 26 00:01:12,880 --> 00:01:15,039 Speaker 1: is with productivity when staff work from home. 27 00:01:15,160 --> 00:01:18,400 Speaker 2: Yeah, so sixty four percent of CEOs believe that productivity 28 00:01:18,440 --> 00:01:22,200 Speaker 2: has taken a hit since everyone started working from home, washing. 29 00:01:22,080 --> 00:01:26,000 Speaker 1: Walking their dogs, playing Xbox. In fact, tab Corp has 30 00:01:26,080 --> 00:01:28,399 Speaker 1: just ordered staff to return to the office five days 31 00:01:28,400 --> 00:01:28,960 Speaker 1: a week. 32 00:01:28,760 --> 00:01:30,840 Speaker 2: And Amazon in the US has also done the same. 33 00:01:31,000 --> 00:01:34,000 Speaker 1: Wow, five whole days of commuting small talk by the 34 00:01:34,000 --> 00:01:36,320 Speaker 1: water cooler and try to work out how to dress 35 00:01:36,319 --> 00:01:37,119 Speaker 1: again for work. 36 00:01:37,360 --> 00:01:39,160 Speaker 2: Talk about a corporate showdown. 37 00:01:39,400 --> 00:01:40,800 Speaker 1: So what is the key learning here? 38 00:01:40,880 --> 00:01:43,840 Speaker 2: The future of work is flexible, but the definition of 39 00:01:43,880 --> 00:01:45,600 Speaker 2: flexible is still up for debate. 40 00:01:46,080 --> 00:01:49,280 Speaker 1: She the pandemic accelerated a trend that was already in motion, 41 00:01:49,600 --> 00:01:51,680 Speaker 1: more flexible work arrangements. 42 00:01:51,240 --> 00:01:53,600 Speaker 2: And now that CEOs are pushing for a return to 43 00:01:53,640 --> 00:01:56,680 Speaker 2: the office, employees may have to push back even harder 44 00:01:56,760 --> 00:01:58,760 Speaker 2: to protect their flexible work arrangements. 45 00:01:58,800 --> 00:02:01,520 Speaker 1: But he's a thing. Ceo are looking to reward office 46 00:02:01,560 --> 00:02:05,040 Speaker 1: based employees with pay rises and promotions. According to the 47 00:02:05,080 --> 00:02:06,360 Speaker 1: KPMG report and. 48 00:02:06,320 --> 00:02:09,040 Speaker 2: Forty two percent of CEOs are prepared to say see 49 00:02:09,040 --> 00:02:12,000 Speaker 2: your leader to staff who refuse to return to the office. 50 00:02:12,240 --> 00:02:14,639 Speaker 1: So it's going to be an interesting few years as 51 00:02:14,639 --> 00:02:17,880 Speaker 1: CEOs try to push staff back into the office. 52 00:02:17,360 --> 00:02:20,280 Speaker 2: Which for many people now feels like a chore rather 53 00:02:20,320 --> 00:02:22,120 Speaker 2: than obligation of your employment. 54 00:02:23,639 --> 00:02:25,800 Speaker 1: Achi. Before we jump into our second story, we're very 55 00:02:25,800 --> 00:02:28,480 Speaker 1: excited to have Michael McCarthy from Moving Australia give us 56 00:02:28,480 --> 00:02:30,040 Speaker 1: a bit of a market overview and share some of 57 00:02:30,120 --> 00:02:32,880 Speaker 1: the key updates from the market this week. Michael, welcome 58 00:02:32,919 --> 00:02:33,360 Speaker 1: to the show. 59 00:02:33,440 --> 00:02:34,960 Speaker 3: Thanks Justin. It's great to be here. 60 00:02:35,040 --> 00:02:38,600 Speaker 1: It has been a big week in markets in Australia 61 00:02:38,639 --> 00:02:41,000 Speaker 1: around the world. Would love to get a bit of 62 00:02:41,040 --> 00:02:43,000 Speaker 1: an overview from you as to what some of the 63 00:02:43,040 --> 00:02:44,400 Speaker 1: things our listeners should be looking at. 64 00:02:44,400 --> 00:02:47,120 Speaker 4: Big news this week, of course, is that interstrate decisions 65 00:02:47,120 --> 00:02:49,960 Speaker 4: from the US Federal Reserve and it was unveiled. We 66 00:02:50,040 --> 00:02:52,919 Speaker 4: now know they've cut rates by half a percent fifty 67 00:02:53,000 --> 00:02:56,120 Speaker 4: basis points. Now, that's as big as anyone was expecting, 68 00:02:56,200 --> 00:02:58,200 Speaker 4: and so we were looking for a big reaction in 69 00:02:58,240 --> 00:02:59,560 Speaker 4: the markets because of that. 70 00:02:59,600 --> 00:03:02,320 Speaker 3: But the problem is it looks like everybody who wanted 71 00:03:02,360 --> 00:03:05,480 Speaker 3: to buy has already bought, and the immediate reaction I 72 00:03:05,480 --> 00:03:08,120 Speaker 3: think for a lot of investors was very disappointing. We 73 00:03:08,120 --> 00:03:11,080 Speaker 3: actually saw the US markets come off after the announcement 74 00:03:11,200 --> 00:03:13,679 Speaker 3: was made, and we saw a very slow start for 75 00:03:13,800 --> 00:03:17,160 Speaker 3: Asia specific trading after the decision, so possibly not what 76 00:03:17,240 --> 00:03:19,359 Speaker 3: a lot of people were expecting. One of the few 77 00:03:19,360 --> 00:03:22,720 Speaker 3: big beneficiaries was gold it hit another record high, but 78 00:03:22,919 --> 00:03:25,519 Speaker 3: so far the Australian share market, the US market, a 79 00:03:25,560 --> 00:03:27,600 Speaker 3: lot of those other ones have been trading near their 80 00:03:27,639 --> 00:03:30,040 Speaker 3: all time highs have failed to go on with it. 81 00:03:30,240 --> 00:03:32,280 Speaker 2: And Michael, do you reckon this decision is going to 82 00:03:32,280 --> 00:03:33,519 Speaker 2: put some pressure on the RBA? 83 00:03:33,639 --> 00:03:36,760 Speaker 3: Now, Well, that's the number one question I think vests 84 00:03:36,800 --> 00:03:39,800 Speaker 3: and traders, because we've got a case now looking at 85 00:03:39,840 --> 00:03:42,720 Speaker 3: the data that they could go in different directions. Now 86 00:03:42,760 --> 00:03:45,760 Speaker 3: that's a big change. For fifteen years since the GFC 87 00:03:45,800 --> 00:03:48,680 Speaker 3: in two thousand and eight, we've seen central backs all 88 00:03:48,720 --> 00:03:51,640 Speaker 3: around the globe singing from the same song sheet. Now 89 00:03:51,880 --> 00:03:54,320 Speaker 3: it looks like the numbers are showing they might go 90 00:03:54,400 --> 00:03:57,000 Speaker 3: in different directions. So we could see the situation where 91 00:03:57,040 --> 00:04:00,720 Speaker 3: save Australia and Japan are tightening by this central banks 92 00:04:00,760 --> 00:04:03,080 Speaker 3: while the US drops its rates, and that would be 93 00:04:03,120 --> 00:04:05,480 Speaker 3: the first time for a lot of investors they've seen 94 00:04:05,520 --> 00:04:06,280 Speaker 3: anything like that. 95 00:04:07,320 --> 00:04:10,320 Speaker 1: For our second story, Harvey Norman has been hit with 96 00:04:10,360 --> 00:04:15,160 Speaker 1: a class action over allegedly selling worthless extended warranties to customers. 97 00:04:15,400 --> 00:04:19,080 Speaker 2: Oh yakes, that upbeat Harvey Norman jingle may become a 98 00:04:19,120 --> 00:04:21,040 Speaker 2: bit more somber. So what's happened here? Does? 99 00:04:21,080 --> 00:04:21,240 Speaker 3: Well? 100 00:04:21,240 --> 00:04:23,159 Speaker 1: I shot? We all know Harvey Norman as the white 101 00:04:23,160 --> 00:04:25,960 Speaker 1: goods and home retailer that started up back in nineteen 102 00:04:26,000 --> 00:04:26,520 Speaker 1: eighty two. 103 00:04:26,760 --> 00:04:29,440 Speaker 2: Since that, they've become a go to for electronics and 104 00:04:29,480 --> 00:04:32,240 Speaker 2: furniture in Australia, with one hundred and ninety two stores 105 00:04:32,240 --> 00:04:33,279 Speaker 2: across the country and. 106 00:04:33,279 --> 00:04:35,800 Speaker 1: Almost eighty other stores across seven other countries. 107 00:04:35,960 --> 00:04:38,960 Speaker 2: But now a class action has been brought against Harvey Norman, 108 00:04:39,160 --> 00:04:40,800 Speaker 2: Domain and Joyce Maine. 109 00:04:40,880 --> 00:04:44,159 Speaker 1: Yeah. The lawsuit alleges that Harvey Norman sold extended warranties 110 00:04:44,160 --> 00:04:46,880 Speaker 1: to tens of thousands of customers over the past six years. 111 00:04:46,960 --> 00:04:50,520 Speaker 2: These warranties cost anywhere between ten percent to forty percent 112 00:04:50,520 --> 00:04:51,440 Speaker 2: of the product. 113 00:04:51,080 --> 00:04:53,480 Speaker 1: Price, and Harvey Norman has made hundreds of millions of 114 00:04:53,560 --> 00:04:55,279 Speaker 1: dollars off these extended warranties. 115 00:04:55,440 --> 00:04:57,599 Speaker 2: Okay, so what's the issue here, Well. 116 00:04:57,440 --> 00:05:00,400 Speaker 1: The class action is alleging that the extended warranties actually 117 00:05:00,440 --> 00:05:03,359 Speaker 1: didn't provide any value to customers, and they claim this 118 00:05:03,480 --> 00:05:06,800 Speaker 1: is misleading and deceptive conduct because there isn't really an 119 00:05:06,800 --> 00:05:07,960 Speaker 1: extension on their warranty. 120 00:05:08,120 --> 00:05:09,560 Speaker 2: So what's the key learning here? 121 00:05:09,720 --> 00:05:13,480 Speaker 1: Misleading conduct occurs when a company gives consumers false impressions 122 00:05:13,480 --> 00:05:15,520 Speaker 1: about their products or services. 123 00:05:15,120 --> 00:05:18,560 Speaker 2: And Australian consumer law aims to protect all the consumers 124 00:05:18,640 --> 00:05:19,839 Speaker 2: from this type of behavior. 125 00:05:19,960 --> 00:05:22,920 Speaker 1: You SEEHG. Having Norman's been selling a warranty that offers 126 00:05:22,920 --> 00:05:25,560 Speaker 1: the same protection already provided by the law. 127 00:05:25,720 --> 00:05:28,880 Speaker 2: So they're alleging that customers are effectively paying for a 128 00:05:28,880 --> 00:05:30,680 Speaker 2: protection they already have and Half. 129 00:05:30,600 --> 00:05:33,800 Speaker 1: Norman are the only retailers to full foul of Australian 130 00:05:33,839 --> 00:05:34,800 Speaker 1: consumer law. Yeah. 131 00:05:34,839 --> 00:05:37,000 Speaker 2: Remember how the good guys were hit with a major 132 00:05:37,080 --> 00:05:39,440 Speaker 2: fine over their promotions offering store credit. 133 00:05:39,600 --> 00:05:41,800 Speaker 1: I do, and there was that little catch the consumers 134 00:05:41,800 --> 00:05:44,480 Speaker 1: needed to redeem the credit within seven to ten days 135 00:05:44,560 --> 00:05:47,440 Speaker 1: or it expired. Oh yeah, so HG. This is a 136 00:05:47,480 --> 00:05:51,159 Speaker 1: timely reminder for businesses of the importance of transparency and 137 00:05:51,360 --> 00:05:53,480 Speaker 1: definitely not over promising. 138 00:05:53,240 --> 00:05:56,119 Speaker 2: Especially when dealing with legally protected consumer rights. 139 00:05:56,320 --> 00:06:00,480 Speaker 1: For our third and final story, Instagram is introduced teen 140 00:06:00,560 --> 00:06:04,040 Speaker 1: accounts with restrictions in place to make the platform safer 141 00:06:04,240 --> 00:06:05,039 Speaker 1: for young people. 142 00:06:05,279 --> 00:06:07,159 Speaker 2: Sounds like the days of lying about your age to 143 00:06:07,160 --> 00:06:09,600 Speaker 2: make a Facebook account might be making a comeback. Or 144 00:06:09,640 --> 00:06:10,719 Speaker 2: what's the story here? Does? 145 00:06:10,760 --> 00:06:12,440 Speaker 1: Well, we know who Meta is. They're the owner of 146 00:06:12,440 --> 00:06:15,760 Speaker 1: Facebook and WhatsApp and Instagram and threads. They've got over 147 00:06:15,800 --> 00:06:18,080 Speaker 1: three and a half billion uses across their platform. 148 00:06:18,200 --> 00:06:20,760 Speaker 2: That's over seventy seven percent of Internet users who have 149 00:06:20,800 --> 00:06:23,159 Speaker 2: at least one Meta account, a lot of whom are 150 00:06:23,240 --> 00:06:23,839 Speaker 2: young people. 151 00:06:24,040 --> 00:06:26,159 Speaker 1: Now ac she Meda's been under the spotlight for a 152 00:06:26,160 --> 00:06:29,320 Speaker 1: little while now for how its platform impacts younger people. 153 00:06:29,560 --> 00:06:32,680 Speaker 2: You might have remembered just three years ago, leaked documents 154 00:06:32,680 --> 00:06:35,799 Speaker 2: showed that Meta knew that Instagram was harming the mental 155 00:06:35,839 --> 00:06:36,799 Speaker 2: health of teen girls. 156 00:06:37,040 --> 00:06:40,240 Speaker 1: Then last year, over thirty US state sued Meta for 157 00:06:40,320 --> 00:06:44,240 Speaker 1: allegedly exploiting young people with its marketing tactics. 158 00:06:43,880 --> 00:06:47,239 Speaker 2: And just recently, Australia announced that it's planning a social 159 00:06:47,279 --> 00:06:48,920 Speaker 2: media ban for teenagers. 160 00:06:49,040 --> 00:06:52,480 Speaker 1: And now HD Medics announced that Instagram uses under sixteen 161 00:06:52,560 --> 00:06:55,120 Speaker 1: will automatically have their accounts restricted. 162 00:06:55,240 --> 00:06:58,400 Speaker 2: That means accounts made private they can only be contacted 163 00:06:58,400 --> 00:06:59,280 Speaker 2: by friends, as. 164 00:06:59,200 --> 00:07:02,279 Speaker 1: Well as sensitive like violence or cosmetic surgeries. 165 00:07:02,320 --> 00:07:05,600 Speaker 2: They're also blocked, and this new step has forced Meta 166 00:07:05,640 --> 00:07:08,080 Speaker 2: to reckon with the ethical cost of its business. 167 00:07:08,279 --> 00:07:09,800 Speaker 1: So what is the key learning here? 168 00:07:09,880 --> 00:07:13,520 Speaker 2: Social media companies are caught in a social dilemma between 169 00:07:13,600 --> 00:07:16,160 Speaker 2: the growth of their platforms and the safety of their users. 170 00:07:16,280 --> 00:07:18,960 Speaker 1: You see, on the one hand, engagement is core to 171 00:07:19,080 --> 00:07:21,720 Speaker 1: how social media companies like Meta earn their revenue. 172 00:07:21,760 --> 00:07:24,960 Speaker 2: More eyeballs on the platform equals more ads, equals more revenue. 173 00:07:25,000 --> 00:07:27,440 Speaker 1: But on the other hand, social media companies are facing 174 00:07:27,480 --> 00:07:31,600 Speaker 1: more pressure than ever from regulators to protect their users. 175 00:07:31,480 --> 00:07:34,440 Speaker 2: Which is forcing them to make decisions that go entirely 176 00:07:34,520 --> 00:07:35,679 Speaker 2: against their business model. 177 00:07:35,760 --> 00:07:37,560 Speaker 1: And let me tell you one thing, it's hitting them 178 00:07:37,720 --> 00:07:40,640 Speaker 1: where it hurts, i e. Their core demographic. That's right. 179 00:07:40,800 --> 00:07:43,840 Speaker 2: Last year, Instagram made most of its AD revenue We're 180 00:07:43,840 --> 00:07:47,520 Speaker 2: talking four billion US dollars from users aged between fourteen 181 00:07:47,560 --> 00:07:48,720 Speaker 2: to seventeen. 182 00:07:48,360 --> 00:07:51,760 Speaker 1: And now they're restricting that exact demographic. But with so 183 00:07:51,840 --> 00:07:54,480 Speaker 1: much scrutiny on the harm these platforms are causing, they're 184 00:07:54,520 --> 00:07:56,400 Speaker 1: kind of left with no choice but to take the 185 00:07:56,480 --> 00:07:59,720 Speaker 1: route of less engagement is better than no engagement at all. 186 00:08:00,520 --> 00:08:03,200 Speaker 1: We loved having Michael McCarthy from Moon, Australia on the 187 00:08:03,200 --> 00:08:05,040 Speaker 1: pod today and before we left we asked him a 188 00:08:05,080 --> 00:08:07,720 Speaker 1: couple of cheeky questions about which stocks have been trading 189 00:08:07,800 --> 00:08:10,520 Speaker 1: highly on the movie platform across the NASDAG and the 190 00:08:10,560 --> 00:08:11,840 Speaker 1: AX over the past week. 191 00:08:12,040 --> 00:08:15,640 Speaker 3: BHP is the top of the pops for Australian stocks 192 00:08:15,680 --> 00:08:18,000 Speaker 3: on the list, although it only comes in at number eleven, 193 00:08:18,040 --> 00:08:20,800 Speaker 3: which is interesting. That's a big change in behavior. A 194 00:08:20,800 --> 00:08:24,280 Speaker 3: lot of a lot of investors start with Australian stocks 195 00:08:24,280 --> 00:08:26,720 Speaker 3: and spread out from there, and the fact that we're 196 00:08:26,760 --> 00:08:31,080 Speaker 3: seeing so many investors looking around at other stocks is 197 00:08:31,120 --> 00:08:34,200 Speaker 3: good news. Pal Andeer has been up there Ford Askeu. 198 00:08:34,320 --> 00:08:37,719 Speaker 3: Of course. One of the trading favorites Rivian Automotive. Now 199 00:08:37,720 --> 00:08:41,360 Speaker 3: we've talked about those less than exciting businesses. There's one 200 00:08:41,440 --> 00:08:44,439 Speaker 3: for you, auto parts, but a business that needs to 201 00:08:44,520 --> 00:08:47,400 Speaker 3: keep running whether there's a recession or whether things are 202 00:08:47,440 --> 00:08:50,199 Speaker 3: going well, and it looks like investors have focused on those. 203 00:08:50,320 --> 00:08:53,160 Speaker 3: And another one is a long term favorite. It's dropped 204 00:08:53,200 --> 00:08:56,400 Speaker 3: right down the list number eighteen today. But Drone Shield 205 00:08:56,800 --> 00:08:59,120 Speaker 3: it's been a favored trading stock, and of course it's 206 00:08:59,160 --> 00:09:02,400 Speaker 3: one of the top perform films on the AIX this year. 207 00:09:02,559 --> 00:09:05,520 Speaker 3: It still remains in favor and there's still enough activity 208 00:09:05,520 --> 00:09:07,760 Speaker 3: to keep ticking over even though the themes in the 209 00:09:07,800 --> 00:09:09,160 Speaker 3: market seem to have moved away. 210 00:09:09,200 --> 00:09:10,640 Speaker 1: A little box out. If you want to kick off 211 00:09:10,640 --> 00:09:12,640 Speaker 1: the weekend on a high with fifty bucks in your 212 00:09:12,720 --> 00:09:15,559 Speaker 1: front left pocket, there is only one simple way. It's 213 00:09:15,559 --> 00:09:17,959 Speaker 1: being the fastest and the smartest in our weekly quiz 214 00:09:18,040 --> 00:09:20,120 Speaker 1: Quick sticks to make sure to download the Flux app 215 00:09:20,160 --> 00:09:21,640 Speaker 1: and have your notifications turned on. 216 00:09:21,800 --> 00:09:24,880 Speaker 2: Thanks for listening and we'll see you on Monday.