WEBVTT - How I Started My Business & What I Wish I Knew

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<v Speaker 1>I'd like to begin by acknowledging the traditional custodians of

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<v Speaker 1>country throughout Australia and their connections to land, sea and community.

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<v Speaker 1>We pay our respect to their elders, past, present and emerging,

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<v Speaker 1>and extend that respect to all Aboriginal and Torres Strait

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<v Speaker 1>Islander peoples today. Welcome to Stepping Up the podcast where

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<v Speaker 1>we explore all things organization, mental health, routines, personal development,

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<v Speaker 1>motherhood and health. I'm your host, Steph Pace, and I'm

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<v Speaker 1>the woman behind Just Another Mummy blog and also the

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<v Speaker 1>founder of Steph Pace Planners. But I can assure you

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<v Speaker 1>this is not just another podcast online. I'm known for

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<v Speaker 1>my organization tips and tricks and the occasional banter, but

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<v Speaker 1>it definitely wasn't always this way. I used to be

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<v Speaker 1>a hot mess and occasionally still am. And I'm here

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<v Speaker 1>as your honest and real friend each week to show

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<v Speaker 1>you how I turn my life of chaos into clarity.

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<v Speaker 1>Between the house, health, kids, work, and wanting to be

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<v Speaker 1>the best version of yourself, it can be overwhelming, and

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<v Speaker 1>I'm here to give you the tools and tips to

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<v Speaker 1>stop you feeling like a slave to your daily tasks,

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<v Speaker 1>home life, and especially the expectations you have on yourself.

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<v Speaker 1>Join me as I share my journey and insights into

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<v Speaker 1>the art of balancing it all and speak to guests

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<v Speaker 1>who can help us all live a better life. Whether

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<v Speaker 1>you're looking to streamline your daily routines, boosh your wellbeing,

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<v Speaker 1>achieve your fitness goals, dive into personal development, or find

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<v Speaker 1>inspiration to step up into the best version of yourself,

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<v Speaker 1>We've got you.

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<v Speaker 2>So are you ready to step up your game? Let's go.

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<v Speaker 2>Hello guys, and welcome back to stepping up.

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<v Speaker 1>I hope you're having an amazing day wherever you're listening from.

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<v Speaker 1>I just love seeing the beautiful comments you guys leave

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<v Speaker 1>me on you know, like what is it? Apple podcast

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<v Speaker 1>and Spotify and everything like that. So I do really

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<v Speaker 1>really appreciate it. And if you do love my show

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<v Speaker 1>and love the episodes and everything like that, I would

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<v Speaker 1>love for you to leave a beautiful review or comment

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<v Speaker 1>because I will pro start reading them.

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<v Speaker 2>Actually, let's start reading them out loud. I want to

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<v Speaker 2>read one. Let's do it.

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<v Speaker 1>So here's a beautiful one from m one three one

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<v Speaker 1>one is her user name, Thank you em. Her review

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<v Speaker 1>says easy to to, unaltered, honest, refreshing, full of realistic

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<v Speaker 1>tips I can easily incorporate into my life. Love listening

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<v Speaker 1>and re listening when needed. Thank you, m you are

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<v Speaker 1>a legend. So yes, please do leave a review and

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<v Speaker 1>I will start reading them out. That's one thing I

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<v Speaker 1>have noticed a lot of you guys saying is that

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<v Speaker 1>you do tend to re listen to episodes, and that

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<v Speaker 1>makes me really happy because it just goes to show

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<v Speaker 1>that you know the tips and tricks I'm giving you

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<v Speaker 1>in these episodes is stuff that you want to come

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<v Speaker 1>back and visit again.

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<v Speaker 2>So you just make my bloody day.

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<v Speaker 1>Anyways, in today's episode, I'm going to be talking about

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<v Speaker 1>probably one of the most requested episodes, and that is

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<v Speaker 1>my business story how I started steff Pace Planners. And

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<v Speaker 1>even if you're someone who's not a business owner, like

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<v Speaker 1>I feel like myself, I love listening to how brands started,

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<v Speaker 1>Like I love to know the ins and out, where

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<v Speaker 1>the ideas came from, what it was like in the beginning,

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<v Speaker 1>any of the stuff ups along the way, Like I love.

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<v Speaker 2>Listening to it. I think it's really inspirational.

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<v Speaker 1>And this is something that I want you to listen

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<v Speaker 1>to because when I dive to it, you will learn

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<v Speaker 1>a lot about me and my past and things like that,

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<v Speaker 1>which I have covered in previous episodes, but this is

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<v Speaker 1>going to be more talking about the business side and

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<v Speaker 1>how that if you truly believe in yourself and go

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<v Speaker 1>for what you want, you will succeed. And I think

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<v Speaker 1>one of the biggest things that holds people back, whether

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<v Speaker 1>that is starting a new business or a hobby or

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<v Speaker 1>meeting new friends, is we wait until we think it's time.

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<v Speaker 1>We wait for everything to be perfect before we begin.

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<v Speaker 1>And let me tell you, no matter what you do,

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<v Speaker 1>whether that's a hobby, if you start painting, if you

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<v Speaker 1>start a business, the start's always going to be a

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<v Speaker 1>learning process. Like the best way for you to learn

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<v Speaker 1>is to start and you learn as you go, Like

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<v Speaker 1>I have no idea what I'm doing, Ghosts, I have

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<v Speaker 1>no bloody idea what I'm doing. And if you're new here,

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<v Speaker 1>I have my own brand staff Face Planners, So it's

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<v Speaker 1>lifestyle and stationary brand because I just love to help

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<v Speaker 1>other people out there who just feel overwhelmed and out

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<v Speaker 1>of control of their life to gain back that control

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<v Speaker 1>and start living more intentionally, breaking things down to really

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<v Speaker 1>easy steps to help you, whether that's organization, motherhood, health

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<v Speaker 1>and of course productivity and things like that. As someone

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<v Speaker 1>with ADHG like myself, this has always been a huge

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<v Speaker 1>pain point for me. And I've always been the biggest

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<v Speaker 1>mess on the planet, literally, like the biggest mess. I

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<v Speaker 1>used to have to put a swer curtain on my

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<v Speaker 1>toy cabinet when I was a kid. All my cars

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<v Speaker 1>growing up were like when I was a teenager, were

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<v Speaker 1>just horrific. You don't want to know, like you just

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<v Speaker 1>don't want to know. And Ryan can vouch for this

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<v Speaker 1>because he's been with me since I was seventeen. But

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<v Speaker 1>if I can do it, anyone can do it. And

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<v Speaker 1>I'm not just saying that. I'm someone who I couldn't

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<v Speaker 1>even speak in public, speaking at school before class and

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<v Speaker 1>at union, I had to skull be to even do it,

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<v Speaker 1>like to even speak in front of people. And now

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<v Speaker 1>I go on live TV, I do all the things.

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<v Speaker 1>So if I can do it, you can do it.

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<v Speaker 1>And this is why you need to listen to this

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<v Speaker 1>episode because there is so many takeaways from this, and

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<v Speaker 1>you also get to learn about exactly what I did

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<v Speaker 1>when I started my first product business, how I did it,

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<v Speaker 1>stuff ups along the way and everything else, and of course,

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<v Speaker 1>I'm really really excited because I've just launched my twenty

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<v Speaker 1>twenty four twenty twenty five Financial Year Planner. I do

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<v Speaker 1>this every single year, and this is a business planner,

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<v Speaker 1>So I actually made a business planner and it comes

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<v Speaker 1>with a business bible, and in this bible has everything

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<v Speaker 1>that I wish I bloody knew when I started. So

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<v Speaker 1>I thought I would record this episode today in celebration

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<v Speaker 1>of the staff Pace Planner's Financial Year Planner being released.

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<v Speaker 2>I think it's.

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<v Speaker 1>Today, So make sure that if you're someone that you're

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<v Speaker 1>wanted to start a business, or you do even just

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<v Speaker 1>work in corporate or if you are wanting to start

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<v Speaker 1>a business, you grab this planner.

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<v Speaker 2>Our yearly plan is sold out before.

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<v Speaker 1>It was like early January I think, actually no, it

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<v Speaker 1>was in December. They sold out, so a lot of

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<v Speaker 1>people are devastated because you guys didn't get it. But

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<v Speaker 1>even if you're not starting a business, this plan is

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<v Speaker 1>still going to be perfect for you.

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<v Speaker 2>So that is coming out now.

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<v Speaker 1>You won't want to miss the end or any of

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<v Speaker 1>this episode because I'm openly going to be telling you

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<v Speaker 1>how I did it all, how I figured out what

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<v Speaker 1>I was doing and started this business and where it

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<v Speaker 1>is today, where we're now in our third warehouse. I

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<v Speaker 1>can't even remember how many team members I have now,

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<v Speaker 1>like how many staff I have at SPP. I think

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<v Speaker 1>last time I checked it was fifteen, but now there's

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<v Speaker 1>probably like eighteen or twenty. So we have a lot

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<v Speaker 1>of amazing, beautiful.

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<v Speaker 2>Women and men. And Ryan's in there now at.

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<v Speaker 1>The warehouse packing away your orders, and I'm just so

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<v Speaker 1>bloody grateful.

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<v Speaker 2>So let's get into it now.

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<v Speaker 1>Growing up, I'm your typical nineties kid, you know, Harry

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<v Speaker 1>Potter fiend, loved bloody MSN and all those things, playing

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<v Speaker 1>with rocks out on the street before phones came out.

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<v Speaker 1>But I've always been a multi passionate mess And what

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<v Speaker 1>I mean by that is I've always had many passions.

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<v Speaker 2>And when I was.

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<v Speaker 1>Little, I thought this was a positive thing. I loved writing,

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<v Speaker 1>I loved reading, but I also loved doing arts. I

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<v Speaker 1>loved craft all I also wanted to do. I think

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<v Speaker 1>I wanted to be a vet like I just wanted

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<v Speaker 1>to do everything. And I thought that was a good

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<v Speaker 1>thing until you get older and you go to high

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<v Speaker 1>school and you realize I need to.

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<v Speaker 2>Fit into a box.

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<v Speaker 1>I need to choose one thing and stick with it

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<v Speaker 1>and be really bloody good at it. And I think

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<v Speaker 1>it's obviously very different now with you know, there's a

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<v Speaker 1>lot more income streams available. Not everyone's like they're not

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<v Speaker 1>pushing UNI on you anymore, because there's just so many

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<v Speaker 1>ways to create a brand, build a business, make money online,

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<v Speaker 1>all these amazing opportunities, Whereas when I was growing up,

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<v Speaker 1>it was very much forced into our brains that you

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<v Speaker 1>went to school, you went to UNI, you had a job,

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<v Speaker 1>you worked really hard, and then you retired when you

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<v Speaker 1>were bloody a.

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<v Speaker 2>Hundred and that was the way it went.

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<v Speaker 1>And I really struggled in high school with this because

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<v Speaker 1>again I had a lot of passions.

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<v Speaker 2>I didn't really know what I wanted to do.

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<v Speaker 1>I always knew I was going to help people, and

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<v Speaker 1>I had this other thing which I can't talk about

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<v Speaker 1>because you'll find out in a few months what's going on.

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<v Speaker 1>But anyway, sorry, I hate being that person ambiguous and

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<v Speaker 1>I can't tell you what it is. But there's this

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<v Speaker 1>other thing, which I will talk about in a few months,

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<v Speaker 1>and I'm bloody so excited. Anyways, and there's this other

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<v Speaker 1>I think I knew I was wanted to do. But

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<v Speaker 1>I just knew I wanted to help people, and I

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<v Speaker 1>didn't know how that was going to happen. So high

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<v Speaker 1>school finished, I went to university and I did journalism

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<v Speaker 1>and did a bit of marketing and things like that

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<v Speaker 1>because I loved writing, and my dad was like, well,

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<v Speaker 1>why don't you do journalism? And I also loved because

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<v Speaker 1>my mother also worked with the newspaper, and I loved going,

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<v Speaker 1>you know, when I was sometimes sick and I wasn't

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<v Speaker 1>with Nan at home, I'd go to work with her

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<v Speaker 1>sometimes and I loved seeing all the journalists and things

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<v Speaker 1>like I just loved it. Unfortunately, when I went into

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<v Speaker 1>UNI under journalism, I started learning that anyone, unfortunately now

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<v Speaker 1>can kind of be a journalist because of the Internet,

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<v Speaker 1>which is a good thing but also not great if

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<v Speaker 1>you're paying for a huge hex steat. And I also

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<v Speaker 1>want to touch on the fact that my beautiful boyfriend

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<v Speaker 1>at the time, who's now my husband, Ryan, we were

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<v Speaker 1>together from seventeen so before I even went to UNI,

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<v Speaker 1>and ever since I met Ryan. He was in his

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<v Speaker 1>first year apprenticeship for building, so he always knew what

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<v Speaker 1>he wanted to do, he knew the trade.

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<v Speaker 2>He's like yeah, this is what I'm doing.

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<v Speaker 1>So he was in the job straight away, killing it

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<v Speaker 1>at life, and I always because I'm someone again who's

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<v Speaker 1>very multi passionate.

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<v Speaker 2>You know, I grew to love.

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<v Speaker 1>Makeup, I loved writing, I loved fitness, I loved so

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<v Speaker 1>many different things. I kind of felt like I was

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<v Speaker 1>compared to him a lot because he was doing one

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<v Speaker 1>thing that he was really good at. And I started

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<v Speaker 1>being called the jack of all trades. And that's because

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<v Speaker 1>after I finished UNI, which I did finish, but it

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<v Speaker 1>was really hard because again, guys, remember I have ADHD.

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<v Speaker 1>I was diagnosed with ady D's actually as a child.

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<v Speaker 1>So I've always really struggled to pay attention and terrible

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<v Speaker 1>at maths. I was only good at subjects that I

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<v Speaker 1>really loved, Like I would excel at things that I loved,

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<v Speaker 1>bloody flopped at things that I hated. Even if I

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<v Speaker 1>did try, I still just couldn't do it. Like maths

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<v Speaker 1>and me, I just you'll talk in numbers to me

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<v Speaker 1>and were on a different planet. We're just not on

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<v Speaker 1>the same we're not speaking the same language. So this

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<v Speaker 1>is something that I've always really struggled with with paying

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<v Speaker 1>attention memory. So like doing things like UNI and doing

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<v Speaker 1>my high school certificate. It was like pulling teeth and

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<v Speaker 1>I did well, Like I'm really out of what I did,

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<v Speaker 1>but it was fucking hard. It was incredibly hard, leaving

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<v Speaker 1>things the last minute, late nights. You know, you guys

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<v Speaker 1>would understand when you were younger. I went to high

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<v Speaker 1>school and things too.

0:10:10.800 --> 0:10:11.480
<v Speaker 2>It was just hard.

0:10:11.679 --> 0:10:13.680
<v Speaker 1>But when you also can't pay attention and you have

0:10:13.720 --> 0:10:17.920
<v Speaker 1>bad memory and bad time management skills, that gets harder.

0:10:18.920 --> 0:10:21.040
<v Speaker 2>Now. Halfway through my UNI.

0:10:20.960 --> 0:10:23.640
<v Speaker 1>Degree, as I was saying, is I started really loving makeup,

0:10:24.080 --> 0:10:27.240
<v Speaker 1>like obsessed again. I have ADHD, I hyper focus on shit,

0:10:27.440 --> 0:10:29.720
<v Speaker 1>and I was obsessed with makeup. So I started writing

0:10:29.800 --> 0:10:34.079
<v Speaker 1>articles on makeup and I felt like UNI bloody sucked.

0:10:34.360 --> 0:10:35.200
<v Speaker 2>I wasn't loving it.

0:10:35.280 --> 0:10:39.480
<v Speaker 1>Whilst at makeup school, I worked at mat Cosmetics, and

0:10:39.520 --> 0:10:43.320
<v Speaker 1>I was just just loved making people feel their best.

0:10:43.760 --> 0:10:45.720
<v Speaker 1>And it wasn't even always about It's like, it wasn't

0:10:45.760 --> 0:10:48.840
<v Speaker 1>about the exterior, like obviously I loved doing the makeup

0:10:48.840 --> 0:10:50.640
<v Speaker 1>on them, but it was how I made them feel

0:10:50.720 --> 0:10:53.199
<v Speaker 1>and showed them that they were so naturally beautiful as

0:10:53.200 --> 0:10:55.640
<v Speaker 1>they already are, And that's what really lit me up.

0:10:55.679 --> 0:10:57.760
<v Speaker 1>I just love making people feel good. I just I

0:10:58.000 --> 0:11:01.559
<v Speaker 1>love it. Anyway, as I was doing makeup, I went

0:11:01.600 --> 0:11:03.520
<v Speaker 1>on this big health journey. As you guys know that story,

0:11:03.559 --> 0:11:06.960
<v Speaker 1>I'll link it in the show notes. I got really

0:11:07.000 --> 0:11:09.880
<v Speaker 1>into health and fitness, like really into health and fitness.

0:11:10.720 --> 0:11:14.560
<v Speaker 2>So guess what I did. I finished my makeup degree.

0:11:14.840 --> 0:11:18.920
<v Speaker 1>I then started my own makeup business, and I was

0:11:18.960 --> 0:11:22.000
<v Speaker 1>actually really good at this and I'm really proud of it.

0:11:22.480 --> 0:11:24.040
<v Speaker 1>This is where I kind of learned how to do,

0:11:24.120 --> 0:11:26.360
<v Speaker 1>you know, your bookkeeping and things like that, which Ryan

0:11:26.440 --> 0:11:28.760
<v Speaker 1>had taught me along the way. Because Ryan, by that

0:11:28.880 --> 0:11:31.480
<v Speaker 1>point he had finished his apprenticeship and he was running

0:11:31.480 --> 0:11:33.880
<v Speaker 1>his own business, which was incredible, so it was really

0:11:33.880 --> 0:11:36.080
<v Speaker 1>good to have him to show me as well. And

0:11:36.120 --> 0:11:38.080
<v Speaker 1>then my own parents were really savvy, Like my dad

0:11:38.120 --> 0:11:40.760
<v Speaker 1>worked at the tax office, he knew.

0:11:40.559 --> 0:11:41.040
<v Speaker 2>What he was doing.

0:11:41.200 --> 0:11:43.200
<v Speaker 1>Mum was really savvy as well, so they kind of

0:11:43.200 --> 0:11:45.560
<v Speaker 1>guided me as well, which was amazing, and they also

0:11:45.600 --> 0:11:46.640
<v Speaker 1>guided Ryan a lot.

0:11:46.800 --> 0:11:48.520
<v Speaker 2>So it all just worked really well.

0:11:49.320 --> 0:11:51.760
<v Speaker 1>So I would be booked out two years in advance

0:11:51.840 --> 0:11:53.760
<v Speaker 1>to do wedding makeup like that was my thing was

0:11:53.800 --> 0:11:56.600
<v Speaker 1>wedding makeup. So every weekend, usually getting up at three

0:11:56.559 --> 0:12:00.480
<v Speaker 1>o'clock in the morning, go out, do makeup, rides, all

0:12:00.520 --> 0:12:02.200
<v Speaker 1>the things, and that was you know it, and it

0:12:02.240 --> 0:12:05.000
<v Speaker 1>was fantastic. During the week, I you know, do self promotion.

0:12:05.160 --> 0:12:07.360
<v Speaker 1>So that's where I kind of got into blogging, did

0:12:07.400 --> 0:12:10.640
<v Speaker 1>like my makeup my I think it was like Facebook

0:12:10.679 --> 0:12:13.160
<v Speaker 1>cads back then as well, but it was like really basic.

0:12:13.559 --> 0:12:16.160
<v Speaker 1>But did all of the marketing, I guess for my business.

0:12:16.200 --> 0:12:18.559
<v Speaker 1>I did expos and things like that. So I was

0:12:18.600 --> 0:12:21.360
<v Speaker 1>going really well. And I also loved fitness, so then

0:12:21.400 --> 0:12:23.400
<v Speaker 1>I also de started to get a job during the.

0:12:23.320 --> 0:12:25.599
<v Speaker 2>Week, working at the gym.

0:12:26.480 --> 0:12:28.240
<v Speaker 1>Now I remember this is the point where I was

0:12:28.240 --> 0:12:29.920
<v Speaker 1>feeling torn again because I was like, I love this,

0:12:30.000 --> 0:12:32.480
<v Speaker 1>but I love that I need to choose one because

0:12:32.520 --> 0:12:36.320
<v Speaker 1>it was a big struggle. You know, I never had

0:12:36.400 --> 0:12:38.360
<v Speaker 1>days off for years. I didn't even have a day off.

0:12:38.360 --> 0:12:40.680
<v Speaker 1>That's why again, I'd never been to a festival until

0:12:40.720 --> 0:12:41.600
<v Speaker 1>like last year.

0:12:42.120 --> 0:12:42.959
<v Speaker 2>Was it last year? Yeah?

0:12:43.040 --> 0:12:44.839
<v Speaker 1>Last year was my first festival. Because I was always

0:12:44.880 --> 0:12:46.760
<v Speaker 1>working every single day. I never had a day off,

0:12:47.480 --> 0:12:51.480
<v Speaker 1>and I started feeling really torn. And again there was

0:12:51.480 --> 0:12:52.880
<v Speaker 1>a voice in the back of my head where I'm

0:12:52.880 --> 0:12:54.800
<v Speaker 1>like a jack of all trades, master of none.

0:12:54.840 --> 0:12:55.840
<v Speaker 2>You got to choose something.

0:12:56.840 --> 0:12:59.880
<v Speaker 1>And I even remember with the gym because I was

0:13:00.000 --> 0:13:02.800
<v Speaker 1>doing sales back then while I was then also doing

0:13:02.840 --> 0:13:07.120
<v Speaker 1>my personal training certificate, which I went on to do again,

0:13:07.720 --> 0:13:09.360
<v Speaker 1>you know, hyper focusing on shit.

0:13:09.480 --> 0:13:11.679
<v Speaker 2>But I got it done. I got the certificate anyway.

0:13:12.200 --> 0:13:13.880
<v Speaker 1>I remember I was outside of Woolies and I was

0:13:13.920 --> 0:13:16.679
<v Speaker 1>giving out free passes for the gym to get more people,

0:13:16.760 --> 0:13:19.600
<v Speaker 1>get more members. And I remember Dad actually just went

0:13:19.640 --> 0:13:21.520
<v Speaker 1>to Woolies to get food, and then he came up

0:13:21.559 --> 0:13:23.920
<v Speaker 1>to me and he said, like, what are you doing stuff,

0:13:23.960 --> 0:13:25.640
<v Speaker 1>like what are you doing with your life? Like this

0:13:25.240 --> 0:13:28.120
<v Speaker 1>is this is beneath you, you know, and I felt

0:13:28.120 --> 0:13:30.040
<v Speaker 1>like shit. I felt so shit.

0:13:30.080 --> 0:13:31.679
<v Speaker 2>And I know he didn't mean to make me.

0:13:31.640 --> 0:13:33.760
<v Speaker 1>Feel like shit, because Dad would just say what he thought,

0:13:34.120 --> 0:13:38.720
<v Speaker 1>which I appreciated, but it hurt, really, really hurt because

0:13:38.720 --> 0:13:41.280
<v Speaker 1>he said what I knew people were thinking. And then

0:13:41.280 --> 0:13:43.320
<v Speaker 1>you have Ryan, who's obviously really successful. And yes, I

0:13:43.360 --> 0:13:45.920
<v Speaker 1>was really successful with my makeup business, but I just

0:13:46.040 --> 0:13:47.960
<v Speaker 1>was like just wanting to help more and more people,

0:13:48.080 --> 0:13:49.600
<v Speaker 1>you know, and.

0:13:49.559 --> 0:13:50.520
<v Speaker 2>That's why I struggled.

0:13:50.920 --> 0:13:52.400
<v Speaker 1>But before I move on to the next part of

0:13:52.400 --> 0:13:54.960
<v Speaker 1>the story, I really want to touch on how every

0:13:55.000 --> 0:13:57.960
<v Speaker 1>single job I had taught me so much to be

0:13:58.000 --> 0:14:01.680
<v Speaker 1>where I am today. It took me years and years

0:14:01.800 --> 0:14:04.400
<v Speaker 1>to figure that everything I'd done had actually added up

0:14:04.440 --> 0:14:07.520
<v Speaker 1>to help me where I am now now. Firstly, we

0:14:07.640 --> 0:14:11.959
<v Speaker 1>did my journalism degree, writing, marketing, all those things. Thought

0:14:12.000 --> 0:14:14.360
<v Speaker 1>that that was a waste of time and money, and

0:14:14.400 --> 0:14:16.319
<v Speaker 1>to be honest, I actually don't really remember a whole lot.

0:14:16.360 --> 0:14:20.360
<v Speaker 1>But now in my business with SPP and everything else,

0:14:20.400 --> 0:14:24.000
<v Speaker 1>like I started my blog, which I'll get into, I

0:14:24.040 --> 0:14:26.720
<v Speaker 1>need to know marketing for that, like, everything just added up.

0:14:26.760 --> 0:14:28.640
<v Speaker 1>And then even with the gym, I was doing sales

0:14:28.680 --> 0:14:30.640
<v Speaker 1>at the front desk. But even then I had to

0:14:31.320 --> 0:14:33.920
<v Speaker 1>come up with collaborations with other businesses. I had to

0:14:33.960 --> 0:14:35.960
<v Speaker 1>get really good at cold calling. I had to call

0:14:36.040 --> 0:14:38.360
<v Speaker 1>random people and ask them to join the gym. And

0:14:38.400 --> 0:14:42.040
<v Speaker 1>for someone like myself who grew up, I was so shy.

0:14:42.280 --> 0:14:46.120
<v Speaker 1>I was the quietest kid, and I had no confidence

0:14:46.160 --> 0:14:48.960
<v Speaker 1>in myself. I was so awkward and scrawny, and I

0:14:49.040 --> 0:14:51.680
<v Speaker 1>just had absolutely no confidence. I can't even just tell

0:14:51.720 --> 0:14:54.760
<v Speaker 1>you how quiet and invisible I was. So that was

0:14:54.840 --> 0:14:57.960
<v Speaker 1>really helpful for me, and just learning about marketing and

0:14:58.000 --> 0:15:01.560
<v Speaker 1>cross promoting with other businesses even down to subway learning

0:15:01.560 --> 0:15:04.000
<v Speaker 1>people's skills. Like, there's nothing you will do in your

0:15:04.040 --> 0:15:07.280
<v Speaker 1>life that doesn't teach you something. So if you're someone

0:15:07.480 --> 0:15:09.440
<v Speaker 1>right now and you're like kind of pivoting and you're

0:15:09.440 --> 0:15:11.040
<v Speaker 1>not sure what you want to do, and you're scared

0:15:11.040 --> 0:15:13.560
<v Speaker 1>of judgment because you're pivoting and you've changed your mind,

0:15:14.440 --> 0:15:17.280
<v Speaker 1>just know you are allowed to change who you are

0:15:17.400 --> 0:15:20.240
<v Speaker 1>what you do any moment in your life. You don't

0:15:20.240 --> 0:15:23.320
<v Speaker 1>know that to anybody. You only get to live once,

0:15:23.520 --> 0:15:25.800
<v Speaker 1>and it is unfortunately not that long. When you look

0:15:25.800 --> 0:15:28.560
<v Speaker 1>at the grand scheme of things, there's something you want

0:15:28.560 --> 0:15:30.840
<v Speaker 1>to do and you've just been sitting on it for

0:15:30.880 --> 0:15:34.040
<v Speaker 1>so long. You need to stop sitting on it. So

0:15:34.440 --> 0:15:36.280
<v Speaker 1>I'll give you the pep talk later. But Okay, going

0:15:36.280 --> 0:15:37.600
<v Speaker 1>back to what I was talking about, I was running

0:15:37.600 --> 0:15:40.680
<v Speaker 1>my makeup business. Ryan really pushed me to go all

0:15:40.720 --> 0:15:42.720
<v Speaker 1>in for my business, and that scared the fuck out

0:15:42.760 --> 0:15:44.600
<v Speaker 1>of me because I'm like, oh my god. You know,

0:15:44.680 --> 0:15:47.920
<v Speaker 1>Ryan and I were saving for deposit on a house

0:15:47.960 --> 0:15:50.200
<v Speaker 1>and things like that, so I was just that's why again,

0:15:50.240 --> 0:15:51.920
<v Speaker 1>I was working two or three jobs at a time,

0:15:52.640 --> 0:15:54.080
<v Speaker 1>and I was really scared I was gonna let us

0:15:54.080 --> 0:15:55.480
<v Speaker 1>down because I was like, I've been doing so well

0:15:55.520 --> 0:15:58.000
<v Speaker 1>with money, you know, getting us to where we need

0:15:58.040 --> 0:15:59.760
<v Speaker 1>to be, and he's like, trust me, staff, won't you

0:15:59.800 --> 0:16:01.840
<v Speaker 1>go all in? And he was right, Once you go

0:16:01.920 --> 0:16:04.160
<v Speaker 1>all in, your business is going to thrive even more.

0:16:04.200 --> 0:16:05.800
<v Speaker 1>And it did because I had that time to go

0:16:05.840 --> 0:16:08.120
<v Speaker 1>to the expos I had that time during the week

0:16:08.240 --> 0:16:10.440
<v Speaker 1>to be focusing on growing the business, which is where

0:16:10.480 --> 0:16:12.680
<v Speaker 1>I did Facebook ads, which back then you just would

0:16:12.760 --> 0:16:14.520
<v Speaker 1>press a button and it was done for you. It

0:16:14.600 --> 0:16:17.040
<v Speaker 1>was not like what it is now. And I did,

0:16:17.120 --> 0:16:19.960
<v Speaker 1>you know, all these different marketing tactics, which was amazing.

0:16:20.120 --> 0:16:22.280
<v Speaker 1>So he finally convinced me to go all out on

0:16:22.360 --> 0:16:25.760
<v Speaker 1>my business, which was terrifying, but it paid off straight away,

0:16:26.400 --> 0:16:29.600
<v Speaker 1>Like I think I doubled my income straight away because

0:16:29.600 --> 0:16:31.000
<v Speaker 1>I had the time for it. I was booked out

0:16:31.000 --> 0:16:33.160
<v Speaker 1>two years in advance for a weddings. It was incredible.

0:16:33.960 --> 0:16:35.320
<v Speaker 1>So I was doing that for a couple of years.

0:16:35.640 --> 0:16:37.560
<v Speaker 1>Ryan and I decided we want to have babies and

0:16:37.560 --> 0:16:39.680
<v Speaker 1>we had our first daughter, Harper, So obviously I was

0:16:39.720 --> 0:16:43.840
<v Speaker 1>on maternity leave and I after Harper was born, I

0:16:43.880 --> 0:16:46.720
<v Speaker 1>had really bad personnal depression and I didn't really have

0:16:46.760 --> 0:16:47.400
<v Speaker 1>any mum friends.

0:16:47.400 --> 0:16:49.040
<v Speaker 2>At that time, I was very, very lonely.

0:16:49.760 --> 0:16:53.200
<v Speaker 1>Always again, I think because I was having that slower

0:16:53.440 --> 0:16:56.200
<v Speaker 1>pace life, I got back into my writing, which I

0:16:56.240 --> 0:16:58.560
<v Speaker 1>always did as a child and obviously loved and did

0:16:58.600 --> 0:17:01.360
<v Speaker 1>it at UNI. And I said to Ryan, wonder if

0:17:01.360 --> 0:17:03.360
<v Speaker 1>I start a blog or an Instagram page and things

0:17:03.400 --> 0:17:05.440
<v Speaker 1>and share my life and connect with other moms because

0:17:05.440 --> 0:17:08.720
<v Speaker 1>I don't have any friends. And he was all for it,

0:17:08.920 --> 0:17:11.439
<v Speaker 1>and I kept wimping out, kept wimping out, didn't start it,

0:17:11.440 --> 0:17:13.840
<v Speaker 1>didn't start it, and he finally was like, just go

0:17:13.920 --> 0:17:15.479
<v Speaker 1>for it, Steph, Like who cares? And I was so

0:17:15.520 --> 0:17:17.440
<v Speaker 1>scared of what other people thought of me? And could

0:17:17.480 --> 0:17:21.600
<v Speaker 1>you imagine, guys, if I didn't start back then because

0:17:21.640 --> 0:17:23.119
<v Speaker 1>I was scared of what other people thought of me,

0:17:23.320 --> 0:17:25.480
<v Speaker 1>I would not be sitting here right now, and you

0:17:25.480 --> 0:17:29.119
<v Speaker 1>wouldn't be listening to this conversation, one sided conversation. I

0:17:29.160 --> 0:17:31.680
<v Speaker 1>wouldn't have SPP, I wouldn't have my brand, I wouldn't

0:17:31.680 --> 0:17:34.119
<v Speaker 1>have my personal brand. I wouldn't have been able to

0:17:34.160 --> 0:17:36.720
<v Speaker 1>do TV gigs all these things like literally have created

0:17:36.920 --> 0:17:39.280
<v Speaker 1>these businesses and this life for myself. And it's all

0:17:39.359 --> 0:17:42.199
<v Speaker 1>because I was lucky enough to have that person, that

0:17:42.280 --> 0:17:44.719
<v Speaker 1>support person that said I believe in you, and he

0:17:44.760 --> 0:17:46.600
<v Speaker 1>believed in me more than I believed in myself.

0:17:47.000 --> 0:17:48.600
<v Speaker 2>And I nearly let my.

0:17:48.640 --> 0:17:50.639
<v Speaker 1>Fear of what other people thought of me stop me

0:17:50.680 --> 0:17:53.760
<v Speaker 1>from starting. And could you imagine my life would be

0:17:53.800 --> 0:17:57.320
<v Speaker 1>completely different today if I didn't press live on my

0:17:57.359 --> 0:18:00.439
<v Speaker 1>first blog and my first Instagram page, and as you

0:18:00.440 --> 0:18:02.840
<v Speaker 1>guys know, started just another mummy blog and the rest

0:18:02.920 --> 0:18:06.239
<v Speaker 1>is history. It started growing, everything started booming, and it

0:18:06.280 --> 0:18:08.919
<v Speaker 1>was just absolutely incredible. And I did it just because

0:18:08.960 --> 0:18:11.320
<v Speaker 1>I wanted to share my life. And that's the thing.

0:18:11.920 --> 0:18:16.280
<v Speaker 1>I started these platforms with the sole purpose of sharing

0:18:16.280 --> 0:18:18.159
<v Speaker 1>my life and connecting with others. And it wasn't to

0:18:18.200 --> 0:18:19.800
<v Speaker 1>make money. It wasn't to do any of that. Because

0:18:19.840 --> 0:18:22.440
<v Speaker 1>I can tell you now, if you think you can

0:18:22.520 --> 0:18:25.600
<v Speaker 1>start a social media page or a business and you

0:18:25.640 --> 0:18:28.600
<v Speaker 1>know you don't have a bigger purpose, you're not going

0:18:28.680 --> 0:18:30.760
<v Speaker 1>to get that payoff as quick as you think it is.

0:18:30.960 --> 0:18:32.800
<v Speaker 2>It is hard work.

0:18:33.440 --> 0:18:34.960
<v Speaker 1>Like I'm talking hard work. I've been doing this for

0:18:35.000 --> 0:18:37.480
<v Speaker 1>eight years, guys. I was posting multiple times a day,

0:18:38.119 --> 0:18:39.879
<v Speaker 1>like all in and it was because I had so

0:18:39.960 --> 0:18:41.720
<v Speaker 1>much passion for it. But if I didn't have that

0:18:42.080 --> 0:18:46.000
<v Speaker 1>deeper why, like my why, and if my why was

0:18:46.119 --> 0:18:48.359
<v Speaker 1>just to maybe get free shit one day from brands,

0:18:48.359 --> 0:18:50.480
<v Speaker 1>which back then I didn't even know was even a thing.

0:18:50.680 --> 0:18:52.159
<v Speaker 1>I just started. I didn't even know it could be

0:18:52.200 --> 0:18:55.000
<v Speaker 1>a job if I had started for that, or if

0:18:55.040 --> 0:18:59.080
<v Speaker 1>I started for more superficial reasons, for you know, recognition

0:18:59.200 --> 0:19:02.280
<v Speaker 1>or money or whatever. Like, I'm sorry, but it does

0:19:02.359 --> 0:19:06.400
<v Speaker 1>not work that way. You need to have a deeper purpose.

0:19:07.280 --> 0:19:11.679
<v Speaker 1>Same with SPP now when it comes to organization and planning,

0:19:11.720 --> 0:19:13.960
<v Speaker 1>this is something I always wanted in my life because

0:19:14.000 --> 0:19:19.199
<v Speaker 1>I had a very chaotic upbringing, chaotic mind, anxiety, all

0:19:19.240 --> 0:19:22.040
<v Speaker 1>the things. And when I learned as a young mum

0:19:22.440 --> 0:19:25.280
<v Speaker 1>how much organization and planning had changed my life, it

0:19:25.280 --> 0:19:27.400
<v Speaker 1>was something I just wanted to scream off the rooftops

0:19:27.440 --> 0:19:29.439
<v Speaker 1>because I was like, it can change your life. It

0:19:29.480 --> 0:19:31.439
<v Speaker 1>will change your life if you let it. I was

0:19:31.520 --> 0:19:33.920
<v Speaker 1>just so passionate to let other people know that they're

0:19:33.920 --> 0:19:36.680
<v Speaker 1>not alone, and that's all I cared about. That was

0:19:36.720 --> 0:19:38.440
<v Speaker 1>the end goal for me, was if I could just

0:19:38.760 --> 0:19:42.440
<v Speaker 1>help one person feel less alone than I'd won, and

0:19:42.480 --> 0:19:43.720
<v Speaker 1>that's all I cared about.

0:19:43.920 --> 0:19:45.240
<v Speaker 2>So that's a really big thing that.

0:19:45.200 --> 0:19:48.679
<v Speaker 1>You guys need to remember so as you can obviously realize,

0:19:49.080 --> 0:19:51.920
<v Speaker 1>after I had Harper and the blog was going, obviously

0:19:51.960 --> 0:19:54.600
<v Speaker 1>the blog was still growing. It was you know, I

0:19:54.640 --> 0:19:56.600
<v Speaker 1>can't remember we would have been at like maybe a

0:19:56.640 --> 0:19:59.119
<v Speaker 1>thousand followers or something, which is fine. I just loved it.

0:19:59.160 --> 0:20:02.239
<v Speaker 1>I just anyway, I went back to make up my

0:20:02.240 --> 0:20:04.520
<v Speaker 1>makeup business for a little bit and realized that I

0:20:04.560 --> 0:20:06.880
<v Speaker 1>just wanted the weekends to be with my family because again,

0:20:06.880 --> 0:20:08.280
<v Speaker 1>like you're geting up at three o'clock in the morning,

0:20:08.320 --> 0:20:10.720
<v Speaker 1>by the time you get home, you just exhausted. And

0:20:10.760 --> 0:20:15.400
<v Speaker 1>I just was so into my blog. And luckily enough,

0:20:15.480 --> 0:20:18.520
<v Speaker 1>at this time, you know, we had saved a lot.

0:20:18.520 --> 0:20:20.480
<v Speaker 1>We got ourselves in this situation where I was like, okay,

0:20:20.520 --> 0:20:23.080
<v Speaker 1>like I'm gonna just keep going with this blog because

0:20:23.119 --> 0:20:25.560
<v Speaker 1>I started making money here and there, and I was

0:20:25.560 --> 0:20:26.200
<v Speaker 1>like I didn't even.

0:20:26.119 --> 0:20:27.120
<v Speaker 2>Know you could do that back then.

0:20:27.160 --> 0:20:29.240
<v Speaker 1>Like I literally I remember the first time someone offered

0:20:29.240 --> 0:20:31.480
<v Speaker 1>to send me something, I was like, why why do

0:20:31.520 --> 0:20:34.239
<v Speaker 1>you want to send me something? It was actually a

0:20:34.240 --> 0:20:36.399
<v Speaker 1>dog subscription box, and I nearly was like okay, and

0:20:36.480 --> 0:20:38.399
<v Speaker 1>Ron's like, You're you're not showing that, like you're not

0:20:38.480 --> 0:20:40.639
<v Speaker 1>even and I love dogs obviously, but Rhyn's like no

0:20:40.720 --> 0:20:41.840
<v Speaker 1>stuff anyway.

0:20:42.119 --> 0:20:43.480
<v Speaker 2>It was a whole other world.

0:20:43.680 --> 0:20:47.040
<v Speaker 1>A few years go by, you know, just another mummy blog,

0:20:47.080 --> 0:20:50.040
<v Speaker 1>my instagram, the blog, everything was just growing and growing

0:20:50.200 --> 0:20:53.320
<v Speaker 1>at a crazy speed and it was like it was amazing.

0:20:53.359 --> 0:20:55.040
<v Speaker 1>It was incredible, Like it wasn't like that from day

0:20:55.080 --> 0:20:57.520
<v Speaker 1>dott and it was obviously slow and steady it wins

0:20:57.520 --> 0:21:01.840
<v Speaker 1>the race, but it just really got traction. And I remember,

0:21:02.400 --> 0:21:05.360
<v Speaker 1>like I've always loved planners. I loved planners for ever.

0:21:05.680 --> 0:21:07.720
<v Speaker 1>I've always done, like ever since I watched New York

0:21:07.720 --> 0:21:09.520
<v Speaker 1>Minute when I was a teenager, Like I was hooked

0:21:09.560 --> 0:21:12.960
<v Speaker 1>on planners, and I just loved how when I wrote

0:21:13.000 --> 0:21:15.600
<v Speaker 1>things down, how much better it made my brain feel,

0:21:15.680 --> 0:21:17.919
<v Speaker 1>like you feel lighter. And I just wanted to help people.

0:21:18.000 --> 0:21:21.320
<v Speaker 1>So I remember it was twenty nineteen, so by that

0:21:21.359 --> 0:21:23.919
<v Speaker 1>point I had been doing the blog for four years,

0:21:24.160 --> 0:21:28.320
<v Speaker 1>I think four years, and my family was over, my cousins,

0:21:28.440 --> 0:21:31.840
<v Speaker 1>and we were sitting in the lound room and I

0:21:31.880 --> 0:21:33.480
<v Speaker 1>said to my cousin next to me, I said, what

0:21:33.520 --> 0:21:35.600
<v Speaker 1>do you think if I made a planner? Because it

0:21:35.680 --> 0:21:37.280
<v Speaker 1>was just never a planner that had all that I

0:21:37.359 --> 0:21:39.159
<v Speaker 1>needed and it wasn't beautiful, and I just was like,

0:21:39.200 --> 0:21:41.000
<v Speaker 1>what if I made my own. Like by this point,

0:21:41.040 --> 0:21:44.119
<v Speaker 1>I was doing full time personal brand stuff, so working

0:21:44.119 --> 0:21:46.800
<v Speaker 1>with brands, and it was great, it was incredible, but

0:21:46.880 --> 0:21:48.240
<v Speaker 1>I just felt like I wanted to do more. Like

0:21:48.280 --> 0:21:50.000
<v Speaker 1>I was doing all the free downloads for people on

0:21:50.040 --> 0:21:52.320
<v Speaker 1>the blog, all this stuff, but I felt like I

0:21:52.320 --> 0:21:54.920
<v Speaker 1>just wanted to give more and I needed to make

0:21:54.960 --> 0:21:58.680
<v Speaker 1>that like a product that people could use, that I

0:21:58.720 --> 0:22:01.520
<v Speaker 1>could use, that I've needed whole life. And my cousin

0:22:01.520 --> 0:22:04.040
<v Speaker 1>looked at me and she said, that's amazing. That's an

0:22:04.040 --> 0:22:07.720
<v Speaker 1>incredible idea. And then I literally decided within myself that

0:22:07.760 --> 0:22:09.840
<v Speaker 1>I was going to do it. And I had no

0:22:09.880 --> 0:22:12.840
<v Speaker 1>bloody idea where to start. I'd never made a product before,

0:22:13.119 --> 0:22:14.680
<v Speaker 1>you know, like when I had my makeup business. I

0:22:14.720 --> 0:22:17.240
<v Speaker 1>remember I had stocked some makeup products, but it was

0:22:17.280 --> 0:22:20.679
<v Speaker 1>all wholesale, Like I've never had experience with making a product.

0:22:20.720 --> 0:22:22.560
<v Speaker 1>I had no idea. So what I did is I

0:22:22.560 --> 0:22:25.199
<v Speaker 1>did some googling. You know, Reddit love Reddit. If you

0:22:25.200 --> 0:22:28.439
<v Speaker 1>ever have a question that you literally can't find on Google,

0:22:28.640 --> 0:22:30.960
<v Speaker 1>I will just type in the question into Google and

0:22:31.000 --> 0:22:32.960
<v Speaker 1>then put Reddit at the end. And if you don't

0:22:32.960 --> 0:22:35.000
<v Speaker 1>know what redd it is. It's basically like a forum.

0:22:35.400 --> 0:22:38.560
<v Speaker 1>It's amazing anyway, So I did a bit of googling

0:22:38.680 --> 0:22:40.520
<v Speaker 1>and I was like, okay, I'm just going to get

0:22:40.560 --> 0:22:43.120
<v Speaker 1>started anyway. So I had an amazing graphic designer who

0:22:43.200 --> 0:22:44.920
<v Speaker 1>was doing graphics for my blog at the time.

0:22:44.960 --> 0:22:46.000
<v Speaker 2>Her name was Steph.

0:22:46.280 --> 0:22:49.399
<v Speaker 1>Steph's the Best, and I told her about the product

0:22:49.440 --> 0:22:52.080
<v Speaker 1>I wanted to do. And she hadn't necessarily made a

0:22:52.080 --> 0:22:56.120
<v Speaker 1>planner before herself either, but you know, she just went

0:22:56.160 --> 0:22:57.879
<v Speaker 1>off and figured out, you know, the dimensions for a

0:22:57.880 --> 0:23:01.959
<v Speaker 1>graphic designer that they need anyway. So literally what I

0:23:02.000 --> 0:23:05.280
<v Speaker 1>did was I decided on the name, which was Stefe's Planners.

0:23:05.520 --> 0:23:08.080
<v Speaker 1>I got that registered like I did with just another

0:23:08.119 --> 0:23:10.320
<v Speaker 1>mi blog, So you need to get make sure everything's registered,

0:23:10.720 --> 0:23:13.600
<v Speaker 1>got your ABN. And then I literally opened up a

0:23:13.640 --> 0:23:17.000
<v Speaker 1>word document. I opened up a word document and I

0:23:17.080 --> 0:23:20.240
<v Speaker 1>brain dumped everything I wanted this planner to have. I

0:23:20.280 --> 0:23:22.600
<v Speaker 1>wrote down what it looked like, I wrote down why

0:23:22.640 --> 0:23:25.440
<v Speaker 1>I was making it, who it was for, what problems

0:23:25.480 --> 0:23:29.040
<v Speaker 1>it was solving. They're the most important things, even when

0:23:29.080 --> 0:23:31.680
<v Speaker 1>you're making content with it, Like, no matter what you're

0:23:31.720 --> 0:23:35.360
<v Speaker 1>doing in business and with your brand, and even if

0:23:35.400 --> 0:23:37.880
<v Speaker 1>you like are starting a blog or whatever, you need

0:23:37.920 --> 0:23:41.439
<v Speaker 1>to picture the person you have in mind that you're helping.

0:23:42.000 --> 0:23:45.359
<v Speaker 1>You need to be super specific. You need to think about,

0:23:45.440 --> 0:23:48.359
<v Speaker 1>like what pain points are you solving for these people?

0:23:48.400 --> 0:23:50.520
<v Speaker 1>And for mine, it was the overwhelm. It was the

0:23:50.560 --> 0:23:53.520
<v Speaker 1>overwhelm of everyday life. It was like feeling a slave

0:23:53.560 --> 0:23:55.920
<v Speaker 1>to your own life and time. So I got really

0:23:55.960 --> 0:23:57.840
<v Speaker 1>clear on that, and that was I was clear as

0:23:57.920 --> 0:24:00.520
<v Speaker 1>day because I was the person that needed it. So

0:24:00.600 --> 0:24:02.679
<v Speaker 1>I just looked in the mirror. Anyway, So what I

0:24:02.720 --> 0:24:06.600
<v Speaker 1>did on this word document, I started writing out the

0:24:06.640 --> 0:24:08.840
<v Speaker 1>contents of the book that I wanted it to look like.

0:24:08.880 --> 0:24:12.520
<v Speaker 1>So i'd have like, actually, like the front cover. I'd

0:24:12.760 --> 0:24:16.479
<v Speaker 1>write on the front cover like simple minimalist design, just

0:24:16.520 --> 0:24:19.480
<v Speaker 1>really kind of to help my graphic designer kind of know.

0:24:20.000 --> 0:24:21.880
<v Speaker 2>And I wrote all the contents.

0:24:21.920 --> 0:24:24.440
<v Speaker 1>So I literally wrote like everything in the like it's

0:24:24.440 --> 0:24:26.679
<v Speaker 1>so hard to explain, but like every thing in that

0:24:27.119 --> 0:24:30.600
<v Speaker 1>planner I handwrote myself, like everything is just from my brain.

0:24:31.600 --> 0:24:34.280
<v Speaker 1>And I tell you what, Proofing that thing is a bitch.

0:24:34.560 --> 0:24:37.840
<v Speaker 1>Oh my god, Proofing planners is not fun because I

0:24:37.920 --> 0:24:40.640
<v Speaker 1>did all my myself and it was not fun anyway,

0:24:41.160 --> 0:24:42.760
<v Speaker 1>wrote it all into a word document and there was

0:24:42.800 --> 0:24:45.080
<v Speaker 1>a lot of drawing involved, so I would do calls

0:24:45.119 --> 0:24:46.200
<v Speaker 1>with my graphic designer.

0:24:46.840 --> 0:24:48.600
<v Speaker 2>It was a lot of text messages.

0:24:48.200 --> 0:24:52.119
<v Speaker 1>Back and forth and like really bad drawings on my part,

0:24:52.200 --> 0:24:55.439
<v Speaker 1>and we just sho'd send me the designs back and forth. Anyways,

0:24:55.440 --> 0:24:57.680
<v Speaker 1>I'd print them out and I'd use them for days

0:24:57.680 --> 0:24:59.280
<v Speaker 1>and days and days and test them and make sure

0:24:59.280 --> 0:25:01.680
<v Speaker 1>they worked really well, because when it comes to things

0:25:01.720 --> 0:25:03.679
<v Speaker 1>like plan is it's so personal, but you need to

0:25:03.680 --> 0:25:06.119
<v Speaker 1>make sure they work in day to day life. So

0:25:06.240 --> 0:25:08.040
<v Speaker 1>things like in my planners, I have a to do

0:25:08.119 --> 0:25:11.240
<v Speaker 1>list each day during the week, I have the meal

0:25:11.280 --> 0:25:13.120
<v Speaker 1>section at the bottom, like all these things are things

0:25:13.160 --> 0:25:16.040
<v Speaker 1>that I needed, and I knew that because I was

0:25:16.080 --> 0:25:19.560
<v Speaker 1>testing it every single time we made a change. Anyway,

0:25:19.600 --> 0:25:21.320
<v Speaker 1>so this was literally for me to make a plan.

0:25:21.359 --> 0:25:23.480
<v Speaker 1>It took me a year, so there's a lot of

0:25:23.520 --> 0:25:27.440
<v Speaker 1>back and forth. Finally got the design done, and during

0:25:27.480 --> 0:25:30.760
<v Speaker 1>this time I was researching the hell out of manufacturers.

0:25:31.320 --> 0:25:33.639
<v Speaker 1>Now finding a manufacturer, like you know, people always talk

0:25:33.680 --> 0:25:35.439
<v Speaker 1>about Allie Barber and stuff, which is, you know, a

0:25:35.480 --> 0:25:37.479
<v Speaker 1>great place to start, I guess, but you just need

0:25:37.520 --> 0:25:41.120
<v Speaker 1>to make sure that you do your research because unfortunately

0:25:41.200 --> 0:25:43.800
<v Speaker 1>my time in business, I've been burnt by some manufacturers

0:25:43.840 --> 0:25:47.640
<v Speaker 1>before and it's not a fun time. Like I could

0:25:47.680 --> 0:25:49.680
<v Speaker 1>even do a whole series on business fuck ups because

0:25:49.680 --> 0:25:52.000
<v Speaker 1>I've lost a lot of money, a lot of money

0:25:52.080 --> 0:25:54.720
<v Speaker 1>in the past, and you would cry if you knew

0:25:55.119 --> 0:25:58.080
<v Speaker 1>how much, Like I can't tell you because it's you know,

0:25:58.119 --> 0:26:00.760
<v Speaker 1>people see the end goal of having a successful brand

0:26:00.840 --> 0:26:04.880
<v Speaker 1>or business, but they don't see the losses and the huge,

0:26:05.160 --> 0:26:07.080
<v Speaker 1>huge risks you take, Like.

0:26:07.080 --> 0:26:08.040
<v Speaker 2>I can't tell you.

0:26:08.680 --> 0:26:11.960
<v Speaker 1>After I finally found my manufacturer, and that was through

0:26:12.040 --> 0:26:15.480
<v Speaker 1>looking at Reddit forums, going through Google, there was ali Barber,

0:26:16.040 --> 0:26:18.240
<v Speaker 1>which is yeah, sorry, Ali Barber is a website where

0:26:18.240 --> 0:26:20.720
<v Speaker 1>there's heaps of manufacturers. But yeah, there's just like so

0:26:20.840 --> 0:26:22.359
<v Speaker 1>much out there. So I did a lot of searching.

0:26:22.400 --> 0:26:24.320
<v Speaker 1>There's like our source of fire, I think there's a

0:26:24.320 --> 0:26:29.200
<v Speaker 1>place called so a lot of research and then I

0:26:29.240 --> 0:26:31.720
<v Speaker 1>found out, you know, basically you need to talk to

0:26:31.720 --> 0:26:34.679
<v Speaker 1>your manufacturer say like, okay, depending on what your product is,

0:26:34.720 --> 0:26:36.840
<v Speaker 1>so say, if you're making it could be under a bag,

0:26:37.400 --> 0:26:38.320
<v Speaker 1>what do you need from me?

0:26:38.440 --> 0:26:40.560
<v Speaker 2>Like is there a template I draw on that type

0:26:40.600 --> 0:26:40.880
<v Speaker 2>of thing?

0:26:41.840 --> 0:26:45.240
<v Speaker 1>So talking to manufacturers, and then I tested out heaps

0:26:45.240 --> 0:26:47.960
<v Speaker 1>of manufacturers, so I had to pay two hundred and

0:26:48.000 --> 0:26:50.679
<v Speaker 1>fifty to three hundred dollars USD for each sample of

0:26:50.720 --> 0:26:55.000
<v Speaker 1>the planner. I got to find the perfect quality. And

0:26:55.040 --> 0:26:58.200
<v Speaker 1>that's really scary because it's a lot of money. And

0:26:58.280 --> 0:27:00.879
<v Speaker 1>I had gotten a fair few seas samples and it's

0:27:00.960 --> 0:27:02.439
<v Speaker 1>a shit ton of money. So that whole time I

0:27:02.520 --> 0:27:05.520
<v Speaker 1>was saving up, working with brands and saving up. And

0:27:06.080 --> 0:27:08.560
<v Speaker 1>you just pray that it comes and it's good, and

0:27:08.600 --> 0:27:10.399
<v Speaker 1>if you make changes, then you have to pay all

0:27:10.440 --> 0:27:12.320
<v Speaker 1>over again, you know what I mean. Like any changes

0:27:12.359 --> 0:27:14.359
<v Speaker 1>you make is another two hundred and fifty USD, which

0:27:14.400 --> 0:27:19.000
<v Speaker 1>is basically like four five hundred dollars Australian. Also you're

0:27:19.000 --> 0:27:20.160
<v Speaker 1>paying for your trademark.

0:27:20.600 --> 0:27:21.280
<v Speaker 2>Just making sure.

0:27:21.320 --> 0:27:23.320
<v Speaker 1>Like if you start a business, please do get like

0:27:23.320 --> 0:27:27.000
<v Speaker 1>a bookkeeper and an accountant because if you mess up

0:27:27.040 --> 0:27:29.399
<v Speaker 1>with your paying tax and things and you have to

0:27:29.440 --> 0:27:31.320
<v Speaker 1>pay the taxman a shit ton of money, you're going

0:27:31.400 --> 0:27:33.960
<v Speaker 1>to cry. So just get everything done properly straight off

0:27:33.960 --> 0:27:36.480
<v Speaker 1>the bat. They can tell you what to do. You

0:27:36.560 --> 0:27:39.640
<v Speaker 1>send them everything like and they consolidate all your invoices

0:27:39.680 --> 0:27:42.280
<v Speaker 1>and all that stuff. And I highly recommend it is

0:27:42.640 --> 0:27:46.280
<v Speaker 1>it is an expense, but when I think about for me,

0:27:46.359 --> 0:27:48.960
<v Speaker 1>the anxiety was too great of stuffing things up, you.

0:27:49.000 --> 0:27:49.440
<v Speaker 2>Know what I mean.

0:27:50.320 --> 0:27:53.600
<v Speaker 1>Anyway, finally got a sample I loved who still does

0:27:53.680 --> 0:27:55.639
<v Speaker 1>makes my planners to this day, and I have a

0:27:55.640 --> 0:27:58.560
<v Speaker 1>great relationship with him, as in like we send each

0:27:58.600 --> 0:28:02.080
<v Speaker 1>other photos from holidays. He's such a beautiful person. So

0:28:02.200 --> 0:28:06.000
<v Speaker 1>found this manufacturer who I adore, which was really nice.

0:28:06.320 --> 0:28:08.640
<v Speaker 1>But when I had to come and pay the deposit

0:28:08.720 --> 0:28:10.920
<v Speaker 1>for these planners. So when I first did the planners,

0:28:10.920 --> 0:28:14.280
<v Speaker 1>I ordered a thousand, and I was so scared because

0:28:14.320 --> 0:28:18.119
<v Speaker 1>that was a minimum order sorry, minimum order quantity. So

0:28:18.160 --> 0:28:21.639
<v Speaker 1>when you're working with a manufacturer, they'll have a minimum

0:28:21.760 --> 0:28:25.439
<v Speaker 1>quantity you can order because obviously otherwise they won't make

0:28:25.480 --> 0:28:27.679
<v Speaker 1>it for you. So there was a minimum quantity. I

0:28:27.680 --> 0:28:30.159
<v Speaker 1>think it was a thousand. So I ordered a thousand,

0:28:30.200 --> 0:28:32.440
<v Speaker 1>and I was shitting myself. I wasn't going to sell

0:28:32.480 --> 0:28:36.400
<v Speaker 1>them all because I had never sold a product myself. Yes,

0:28:36.440 --> 0:28:38.200
<v Speaker 1>I had the community, which is fantastic, but I just

0:28:38.240 --> 0:28:41.320
<v Speaker 1>didn't know, like you just you don't know who's going

0:28:41.360 --> 0:28:44.479
<v Speaker 1>to buy it. And I was shitting myself that all

0:28:44.520 --> 0:28:47.240
<v Speaker 1>the money i'd been saving up for was going to

0:28:47.320 --> 0:28:50.360
<v Speaker 1>be lost, to be completely honest, so I started at

0:28:50.440 --> 0:28:53.000
<v Speaker 1>Instagram page. I did a big, you know, hype thing

0:28:53.040 --> 0:28:56.160
<v Speaker 1>on socials because I was so excited, did a big countdown,

0:28:56.200 --> 0:28:58.560
<v Speaker 1>and then I announced everybody that I was doing planners

0:28:58.560 --> 0:29:00.640
<v Speaker 1>and I did an event. So with the event, if

0:29:00.680 --> 0:29:02.520
<v Speaker 1>you guys remember, I did an event in twenty twenty

0:29:02.560 --> 0:29:06.840
<v Speaker 1>now was it twenty twenty twenty nineteen October, and it

0:29:07.000 --> 0:29:10.240
<v Speaker 1>sold out in thirty minutes, and I was like absolutely

0:29:10.320 --> 0:29:11.760
<v Speaker 1>short because I thought I was going to go there

0:29:11.760 --> 0:29:14.320
<v Speaker 1>and be by myself. And I hired an event planner

0:29:14.360 --> 0:29:17.800
<v Speaker 1>who actually works to me, works with me to this day.

0:29:18.320 --> 0:29:20.480
<v Speaker 1>I hired her as a VA. She also does VA.

0:29:20.560 --> 0:29:24.640
<v Speaker 1>Her name's Petra from club Teams. She's amazing anyway, So

0:29:24.680 --> 0:29:27.280
<v Speaker 1>she organized the event with me. And with the event,

0:29:27.320 --> 0:29:29.080
<v Speaker 1>like you obviously have your tickets and stuff, and I

0:29:29.120 --> 0:29:31.600
<v Speaker 1>made my tickets way too cheap, so I was very

0:29:31.640 --> 0:29:34.160
<v Speaker 1>much out of pocket for the event, and that's because

0:29:34.200 --> 0:29:36.440
<v Speaker 1>I didn't think people would come.

0:29:36.760 --> 0:29:37.760
<v Speaker 2>To be completely.

0:29:37.480 --> 0:29:40.560
<v Speaker 1>Honest, back then, I put tickets on sale for eighty

0:29:40.600 --> 0:29:42.920
<v Speaker 1>dollars and you got a planner for free, like not

0:29:42.960 --> 0:29:44.840
<v Speaker 1>for free, but in your ticket, which is literally the

0:29:44.880 --> 0:29:45.680
<v Speaker 1>price of the planner.

0:29:46.160 --> 0:29:47.880
<v Speaker 2>I think it was was eighty dollars or maybe one hundred,

0:29:47.920 --> 0:29:48.440
<v Speaker 2>I can't remember.

0:29:48.520 --> 0:29:50.280
<v Speaker 1>But you got all the food, You got a huge

0:29:50.280 --> 0:29:52.600
<v Speaker 1>goodie bag with all this stuff, like you got so much,

0:29:53.080 --> 0:29:54.600
<v Speaker 1>and it's because I was scared no one was going

0:29:54.640 --> 0:29:56.920
<v Speaker 1>to come, and I, yeah, it was very much out

0:29:56.960 --> 0:30:00.560
<v Speaker 1>of pocket, which I don't mind. But I've made a

0:30:00.560 --> 0:30:02.560
<v Speaker 1>lot of mistakes in the past with my business of

0:30:02.640 --> 0:30:06.240
<v Speaker 1>really not realizing my worth and the worth of my

0:30:06.280 --> 0:30:08.160
<v Speaker 1>products as well, because when you think about it, you

0:30:08.200 --> 0:30:11.040
<v Speaker 1>need to decide on a retail price, and that you

0:30:11.080 --> 0:30:13.480
<v Speaker 1>need to think about your profit margin. And now your

0:30:13.480 --> 0:30:15.920
<v Speaker 1>profit margin means like how much you make on top

0:30:15.960 --> 0:30:17.160
<v Speaker 1>of everything like.

0:30:17.160 --> 0:30:19.200
<v Speaker 2>Your cog so cost of goods sold.

0:30:19.240 --> 0:30:23.680
<v Speaker 1>Which comes down to manufacturing freight shipping with a Australia

0:30:23.680 --> 0:30:25.760
<v Speaker 1>posts in that which shipping in Australia right now is

0:30:25.840 --> 0:30:30.360
<v Speaker 1>so expensive, like it kills me anyway, paying you now,

0:30:30.400 --> 0:30:35.320
<v Speaker 1>paying staff, but even back then, like just paying for everything, taxes, everything,

0:30:35.400 --> 0:30:37.440
<v Speaker 1>like I can't even tell you. And I had really

0:30:38.360 --> 0:30:43.440
<v Speaker 1>made my planner prices too low again, but I was

0:30:43.640 --> 0:30:48.240
<v Speaker 1>so bloody surprised at how fast they sold and one

0:30:48.280 --> 0:30:50.320
<v Speaker 1>little insider tip I want to give you guys, is

0:30:50.720 --> 0:30:52.800
<v Speaker 1>because the amount of planners I needed to order was

0:30:52.880 --> 0:30:56.520
<v Speaker 1>quite a lot, and I still remember sending my manufacturer

0:30:56.640 --> 0:30:59.800
<v Speaker 1>the deposit. I was so scared that I was never

0:30:59.800 --> 0:31:01.240
<v Speaker 1>going to see that money again, and I wasn't going

0:31:01.320 --> 0:31:02.240
<v Speaker 1>to get any product.

0:31:02.000 --> 0:31:04.840
<v Speaker 2>Because it's bloody scary. You just trust people.

0:31:04.920 --> 0:31:07.320
<v Speaker 1>But just make sure you pay things through PayPal, at

0:31:07.400 --> 0:31:09.440
<v Speaker 1>least get some contracts drawn up.

0:31:09.440 --> 0:31:10.120
<v Speaker 2>But still just.

0:31:10.080 --> 0:31:14.440
<v Speaker 1>Please pay through like PayPal or something that's safe, because

0:31:15.240 --> 0:31:17.040
<v Speaker 1>you do not want to be ripped off. You do

0:31:17.120 --> 0:31:18.560
<v Speaker 1>not want to be ripped off. And make sure you

0:31:18.560 --> 0:31:20.960
<v Speaker 1>look up heaps of reviews. Just look up everything you

0:31:21.000 --> 0:31:24.200
<v Speaker 1>possibly can. Okay, obviously using a website. So back then

0:31:24.240 --> 0:31:26.720
<v Speaker 1>I had a different website, but now there's things like Shopify,

0:31:26.800 --> 0:31:28.560
<v Speaker 1>which is so much easier. I used to have a

0:31:28.600 --> 0:31:31.280
<v Speaker 1>website that when I put things on the website and

0:31:31.320 --> 0:31:33.200
<v Speaker 1>everyone would go there, it would just crash. And it's

0:31:33.200 --> 0:31:34.800
<v Speaker 1>because there's so many people on, but it would just

0:31:34.840 --> 0:31:37.000
<v Speaker 1>crash and people can buy anything, and it really stuffed

0:31:37.000 --> 0:31:40.840
<v Speaker 1>me up. So you go on Shopify, that's amazing. But

0:31:40.920 --> 0:31:43.560
<v Speaker 1>one thing I did to help pay for all the

0:31:43.600 --> 0:31:45.360
<v Speaker 1>planners was do pre sale.

0:31:45.600 --> 0:31:47.880
<v Speaker 2>And this ended up being something that I didn't.

0:31:47.640 --> 0:31:50.000
<v Speaker 1>Really expect to be a strategy, but it ended up

0:31:50.040 --> 0:31:52.160
<v Speaker 1>being a great one because I didn't have enough money

0:31:52.200 --> 0:31:54.600
<v Speaker 1>for everything, so if you put things on pre sale,

0:31:54.600 --> 0:31:56.400
<v Speaker 1>and that's why a lot of businesses do pre sale,

0:31:56.440 --> 0:31:59.440
<v Speaker 1>because it helps them pay for their goods. And not

0:31:59.480 --> 0:32:01.520
<v Speaker 1>all business do it for that reason, but a lot

0:32:01.560 --> 0:32:04.760
<v Speaker 1>of them do. Because if you do pre sale, the

0:32:04.800 --> 0:32:08.840
<v Speaker 1>amount you get helps you pay for the product and

0:32:08.880 --> 0:32:10.400
<v Speaker 1>then it goes out if you're what I mean, so

0:32:10.440 --> 0:32:14.320
<v Speaker 1>you're not out of pocket, so that's amazing. And then

0:32:14.560 --> 0:32:17.920
<v Speaker 1>with the planners, my biggest goal was to sell obviously

0:32:18.000 --> 0:32:20.760
<v Speaker 1>a thousand because you got to remember to with these planners.

0:32:21.680 --> 0:32:24.280
<v Speaker 1>They're dated, so it's not like I could order heaps

0:32:24.280 --> 0:32:25.680
<v Speaker 1>and then just sell it over a few years. Like

0:32:25.680 --> 0:32:27.640
<v Speaker 1>I didn't have much time. It was the first product

0:32:27.680 --> 0:32:31.720
<v Speaker 1>I ever made, shitting my pants, and then I ended

0:32:31.800 --> 0:32:35.880
<v Speaker 1>up having to reorder my planners about four times. It

0:32:35.960 --> 0:32:41.520
<v Speaker 1>was incredible, so just really underestimating myself. Now, what comes

0:32:41.560 --> 0:32:45.280
<v Speaker 1>with huge success like that is incredible, absolutely incredible. But

0:32:45.800 --> 0:32:48.640
<v Speaker 1>the thing you guys don't see is me then having

0:32:48.680 --> 0:32:51.760
<v Speaker 1>to pack thousands and thousands of orders by myself and

0:32:51.760 --> 0:32:54.800
<v Speaker 1>not knowing what the fuck I'm doing, Like I didn't

0:32:54.840 --> 0:32:57.480
<v Speaker 1>know how to print off a packing slip. I did

0:32:57.480 --> 0:33:00.800
<v Speaker 1>not know how to even do customer service, and it

0:33:00.880 --> 0:33:02.400
<v Speaker 1>was like a one man band, like I got my

0:33:02.440 --> 0:33:05.160
<v Speaker 1>friends in. I did hire a staff member, my first one,

0:33:05.160 --> 0:33:09.400
<v Speaker 1>which was terrifying because I'm like, fuck, I'm now responsible

0:33:09.440 --> 0:33:13.239
<v Speaker 1>for another person's income, which I didn't expect because when

0:33:13.280 --> 0:33:16.800
<v Speaker 1>I started this, guys, I started SPP as a hobby

0:33:16.840 --> 0:33:18.920
<v Speaker 1>to pack planners in the garage and that was it

0:33:19.680 --> 0:33:21.520
<v Speaker 1>because I just wanted to do it in the garage

0:33:21.600 --> 0:33:24.840
<v Speaker 1>on the weekends. And I'm so bloody grateful, but I

0:33:24.840 --> 0:33:27.520
<v Speaker 1>did not expect it. And then it came with, you know,

0:33:28.440 --> 0:33:32.440
<v Speaker 1>now paying a wage and having to work twenty four seven.

0:33:32.480 --> 0:33:34.160
<v Speaker 1>I'd get up at three o'clock in the morning to

0:33:34.200 --> 0:33:37.200
<v Speaker 1>start printing off the labels, which I didn't know you

0:33:37.240 --> 0:33:39.880
<v Speaker 1>could do it in batches because I didn't use redd

0:33:39.920 --> 0:33:42.760
<v Speaker 1>it enough. That was stupid. And then there was you know,

0:33:42.920 --> 0:33:45.320
<v Speaker 1>damages in the post. There was a lot of losses

0:33:45.360 --> 0:33:47.760
<v Speaker 1>throughout that, and I didn't really know how to navigate it.

0:33:48.400 --> 0:33:51.760
<v Speaker 1>So doing a lot of research and also one thing

0:33:51.800 --> 0:33:53.800
<v Speaker 1>that I really learned how to do was talk to

0:33:53.840 --> 0:33:56.920
<v Speaker 1>other business owners. So reaching out to other small businesses

0:33:56.920 --> 0:33:58.880
<v Speaker 1>that you've supported in the past, which I had and

0:33:58.920 --> 0:34:01.400
<v Speaker 1>I had worked with heaps of Bread and so started

0:34:01.440 --> 0:34:04.200
<v Speaker 1>you know, chatting to them, which was amazing because there's

0:34:04.240 --> 0:34:06.760
<v Speaker 1>just so much to it and even down to you know,

0:34:06.800 --> 0:34:10.040
<v Speaker 1>when you get things manufactured and they're manufactured overseas, which

0:34:10.400 --> 0:34:13.440
<v Speaker 1>literally everything is pretty much manufactured overseas. I really wanted

0:34:13.480 --> 0:34:18.040
<v Speaker 1>to have my planners you know, manufactured in Australia, but

0:34:18.200 --> 0:34:21.200
<v Speaker 1>it just was so expensive and for me to be

0:34:21.239 --> 0:34:23.520
<v Speaker 1>able to even survive off that, I would have had

0:34:23.560 --> 0:34:26.279
<v Speaker 1>to make the planners like two hundred dollars or more

0:34:26.320 --> 0:34:29.120
<v Speaker 1>like insane, like it just was not possible. So anyways,

0:34:29.160 --> 0:34:31.440
<v Speaker 1>getting your goods from overseas to get it over here,

0:34:31.640 --> 0:34:32.320
<v Speaker 1>I was scared.

0:34:32.440 --> 0:34:34.320
<v Speaker 2>I'm like, where's the shipping container? Go?

0:34:34.440 --> 0:34:35.759
<v Speaker 1>Like how do I get it here? Like how do

0:34:35.800 --> 0:34:37.440
<v Speaker 1>I get it to my house? So I spoke to

0:34:38.120 --> 0:34:40.120
<v Speaker 1>Nat from Little Label Co because I've worked with her

0:34:40.120 --> 0:34:42.080
<v Speaker 1>in the past, and she gave me her agent. So

0:34:42.120 --> 0:34:44.560
<v Speaker 1>you can get like an agent that makes sure like

0:34:44.680 --> 0:34:46.399
<v Speaker 1>they talk to your manufacturer and make.

0:34:46.280 --> 0:34:47.560
<v Speaker 2>Sure your goods gets over here.

0:34:47.960 --> 0:34:50.440
<v Speaker 1>Like when you need it, and it just makes you

0:34:50.480 --> 0:34:52.719
<v Speaker 1>feel better because there's like paperwork to it and there's

0:34:52.760 --> 0:34:55.200
<v Speaker 1>all these laws, and I was like very overwhelmed. So

0:34:55.200 --> 0:34:57.640
<v Speaker 1>it was really good to be able to talk to them,

0:34:57.640 --> 0:35:00.200
<v Speaker 1>and I was very transparent, which I feel like is

0:35:00.200 --> 0:35:02.640
<v Speaker 1>really important to an extent to just be honest with

0:35:02.680 --> 0:35:04.160
<v Speaker 1>people and be like, can you explain this to me

0:35:04.200 --> 0:35:07.719
<v Speaker 1>because like this is new to me, and not feel

0:35:07.960 --> 0:35:11.160
<v Speaker 1>like stupid to ask that, because asking questions is the

0:35:11.200 --> 0:35:14.560
<v Speaker 1>biggest thing you can do. And I still feel way

0:35:14.600 --> 0:35:18.120
<v Speaker 1>in over my head guys, especially lately, I'm sewing over

0:35:18.160 --> 0:35:21.040
<v Speaker 1>my head. But my passion for what I do is

0:35:21.160 --> 0:35:27.080
<v Speaker 1>just it outweighs everything, truly outweighs everything. And as I said,

0:35:27.880 --> 0:35:30.279
<v Speaker 1>you need to learn how to be really to be

0:35:30.280 --> 0:35:33.200
<v Speaker 1>able to pivot and navigate problems that you never think

0:35:33.239 --> 0:35:36.719
<v Speaker 1>you'd have to encounter, Like, you know, I never even

0:35:36.760 --> 0:35:41.719
<v Speaker 1>thought about having damaged goods and dealing like having customers

0:35:41.840 --> 0:35:44.360
<v Speaker 1>that unfortunately haven't got their pastor like and how you

0:35:44.440 --> 0:35:47.279
<v Speaker 1>need to figure that out. So my biggest thing, if

0:35:47.320 --> 0:35:50.479
<v Speaker 1>I could start again, we'll be doing more research into

0:35:50.600 --> 0:35:53.000
<v Speaker 1>like the software. So instead of me getting up at

0:35:53.040 --> 0:35:55.400
<v Speaker 1>three o'clock and then I'd spend an hour to print.

0:35:55.160 --> 0:35:56.799
<v Speaker 2>Labels one by one off.

0:35:56.960 --> 0:35:59.640
<v Speaker 1>I think I use Sendel to start with, and the

0:35:59.680 --> 0:36:01.920
<v Speaker 1>custom service there wasn't really any customer service for.

0:36:01.880 --> 0:36:02.520
<v Speaker 2>Me to like call.

0:36:02.840 --> 0:36:05.200
<v Speaker 1>So then I moved on to Australia Post, which was

0:36:05.239 --> 0:36:07.880
<v Speaker 1>amazing because I could actually call people, but you know,

0:36:07.960 --> 0:36:12.279
<v Speaker 1>doing more research, you know, asking more questions and not

0:36:12.360 --> 0:36:16.200
<v Speaker 1>wasting an hour printing off packing slips one by one

0:36:16.640 --> 0:36:18.480
<v Speaker 1>because that wasted so much time and then I had

0:36:18.480 --> 0:36:20.000
<v Speaker 1>to go in and actually pack it all myself.

0:36:20.040 --> 0:36:21.600
<v Speaker 2>And there's things that you're going to learn along the way.

0:36:21.640 --> 0:36:25.160
<v Speaker 1>Even recently, like I only just started using a recruiter

0:36:25.719 --> 0:36:27.759
<v Speaker 1>to find staff because I didn't.

0:36:27.440 --> 0:36:30.359
<v Speaker 2>Even realize that was like I just didn't even think.

0:36:30.360 --> 0:36:33.400
<v Speaker 1>And you do have to pay money to this person

0:36:33.520 --> 0:36:35.399
<v Speaker 1>to get these people, but it's just worth it when

0:36:35.400 --> 0:36:37.560
<v Speaker 1>you get the right people. You know, like you just

0:36:37.640 --> 0:36:39.560
<v Speaker 1>have to think of like the pros and cons and

0:36:39.600 --> 0:36:41.919
<v Speaker 1>it just develops every step of the way. You're never

0:36:41.960 --> 0:36:44.840
<v Speaker 1>going to get to a point in business where everything's

0:36:44.840 --> 0:36:47.759
<v Speaker 1>all good and smooth sailing. Ever, there's always going to

0:36:47.800 --> 0:36:49.279
<v Speaker 1>be things. There's going to be delays, it's going to

0:36:49.320 --> 0:36:52.800
<v Speaker 1>be problems with the product, there's going to be risks.

0:36:52.480 --> 0:36:53.080
<v Speaker 2>All the time.

0:36:53.160 --> 0:36:56.200
<v Speaker 1>But all I can say is, you know, having people

0:36:56.320 --> 0:37:00.040
<v Speaker 1>in your corner is huge, Like if I didn't have Ryan.

0:36:59.840 --> 0:37:01.839
<v Speaker 2>For the start backing me up.

0:37:02.000 --> 0:37:03.839
<v Speaker 1>Even I remember the first time I had to pay

0:37:03.880 --> 0:37:07.120
<v Speaker 1>the deposit to my manufacturer and I was shaking because

0:37:07.160 --> 0:37:08.919
<v Speaker 1>I'm like, am I going to lose all this money

0:37:08.960 --> 0:37:09.440
<v Speaker 1>I've saved?

0:37:09.960 --> 0:37:11.120
<v Speaker 2>Is my family I'm looking after?

0:37:11.120 --> 0:37:13.640
<v Speaker 1>I had like two children by then, but I had

0:37:13.680 --> 0:37:16.160
<v Speaker 1>him to back me up and say I've got you.

0:37:16.160 --> 0:37:19.000
<v Speaker 1>You know, having support is such an important part of it,

0:37:19.640 --> 0:37:21.200
<v Speaker 1>and I wouldn't be where I am now if ye

0:37:21.280 --> 0:37:25.120
<v Speaker 1>hadn't pushed me to start my blog in the first place. Truly, truly,

0:37:25.280 --> 0:37:28.319
<v Speaker 1>like it's just so invaluable. So let me know, if

0:37:28.360 --> 0:37:29.440
<v Speaker 1>you love me to do a bit of like a

0:37:29.440 --> 0:37:32.359
<v Speaker 1>business series, I can answer your questions. I can talk

0:37:32.520 --> 0:37:35.280
<v Speaker 1>more about like marketing and social media and just anything

0:37:35.320 --> 0:37:38.560
<v Speaker 1>that you need to know and my biggest business fuck ups,

0:37:38.640 --> 0:37:40.759
<v Speaker 1>even just like the biggest mistakes I've ever made and

0:37:40.840 --> 0:37:43.520
<v Speaker 1>things that I would change when I go back, because

0:37:43.560 --> 0:37:47.040
<v Speaker 1>as you guys know now, like now, I like you know,

0:37:47.239 --> 0:37:49.640
<v Speaker 1>I decided to go on and make more than just planners,

0:37:49.640 --> 0:37:51.680
<v Speaker 1>and that was kind of I guess always in the

0:37:51.719 --> 0:37:53.359
<v Speaker 1>back of my mind, but I just didn't know how

0:37:53.360 --> 0:37:55.000
<v Speaker 1>it would go. And then I went on to make

0:37:55.440 --> 0:37:57.920
<v Speaker 1>you know, my planner magnets and my to do lists,

0:37:58.040 --> 0:38:00.239
<v Speaker 1>and now I do lifestyle products like my lunch and

0:38:00.280 --> 0:38:03.160
<v Speaker 1>my drink bottles and everything. And it's just so beautiful

0:38:03.200 --> 0:38:05.719
<v Speaker 1>when you can make products that are obviously to serve

0:38:05.760 --> 0:38:08.839
<v Speaker 1>their purpose, but to have a message behind it, which

0:38:08.840 --> 0:38:10.160
<v Speaker 1>is you don't need to be a slave to your

0:38:10.200 --> 0:38:13.319
<v Speaker 1>life and your time and you're allowed to be a

0:38:13.400 --> 0:38:16.240
<v Speaker 1>human being, not a human doing. Like that's the biggest

0:38:16.239 --> 0:38:18.400
<v Speaker 1>thing I feel like with my brand is as a

0:38:18.400 --> 0:38:20.000
<v Speaker 1>planner brand, Like I feel like a lot of planner

0:38:20.040 --> 0:38:23.040
<v Speaker 1>brands are very much about the hustle and you know,

0:38:23.080 --> 0:38:25.040
<v Speaker 1>being a type A. But when you're not naturally a

0:38:25.080 --> 0:38:28.320
<v Speaker 1>type A like me, and you're not naturally an organized person,

0:38:29.440 --> 0:38:32.279
<v Speaker 1>you know, it's hard to find a planner and a

0:38:32.320 --> 0:38:35.040
<v Speaker 1>brand that's all about just being human and messy and

0:38:35.200 --> 0:38:36.879
<v Speaker 1>not being perfect all the time. And that's what we're

0:38:36.920 --> 0:38:39.719
<v Speaker 1>all about. And I'm just so grateful that I've been

0:38:39.719 --> 0:38:41.920
<v Speaker 1>able to help so many people with these products. Like

0:38:41.960 --> 0:38:43.600
<v Speaker 1>the other day, I went to the shops and a

0:38:43.680 --> 0:38:45.840
<v Speaker 1>lady came up to me and she literally had her

0:38:45.880 --> 0:38:48.080
<v Speaker 1>planner and her box. She kept the box, which so

0:38:48.080 --> 0:38:49.920
<v Speaker 1>many of you guys do, and she had it at

0:38:49.920 --> 0:38:51.640
<v Speaker 1>the table at the shops and she's like, I'm just

0:38:51.640 --> 0:38:53.600
<v Speaker 1>doing a planning session. She's like waiting for a daughter.

0:38:54.000 --> 0:38:55.279
<v Speaker 1>And I was like, oh my god, and it just

0:38:55.320 --> 0:38:58.200
<v Speaker 1>like makes me so happy and it makes it all

0:38:58.280 --> 0:39:00.960
<v Speaker 1>so worth it when you just see that, like changing

0:39:01.040 --> 0:39:05.640
<v Speaker 1>lives just blows my mind. Anyways, as I said, decided

0:39:05.680 --> 0:39:08.120
<v Speaker 1>to do this episode and get really deep into my

0:39:08.239 --> 0:39:11.160
<v Speaker 1>business because of the new financial planner that I've just

0:39:11.360 --> 0:39:15.239
<v Speaker 1>launched SPP. So this is the financial version of my

0:39:15.320 --> 0:39:18.120
<v Speaker 1>business planner. As I said, the business bible I made

0:39:18.200 --> 0:39:20.520
<v Speaker 1>in this has everything I wish I knew when I started.

0:39:20.719 --> 0:39:22.520
<v Speaker 2>It's got like a budget cheat sheet.

0:39:22.600 --> 0:39:24.920
<v Speaker 1>It's got everything you need to know to do with

0:39:25.040 --> 0:39:28.560
<v Speaker 1>starting a business and branding and social media and marketing,

0:39:28.680 --> 0:39:31.680
<v Speaker 1>just all of it that I wish I knew. And

0:39:31.680 --> 0:39:34.880
<v Speaker 1>that's why I decided to make this business planner and

0:39:34.960 --> 0:39:37.279
<v Speaker 1>bible because it would have been my best friend when

0:39:37.320 --> 0:39:39.319
<v Speaker 1>I started, and it is available now. And if you're

0:39:39.360 --> 0:39:42.120
<v Speaker 1>someone who missed out on my planners because they sold out,

0:39:42.360 --> 0:39:44.840
<v Speaker 1>so quick, like they always sell it so fast, and

0:39:44.880 --> 0:39:47.040
<v Speaker 1>it just it blows my mind every time.

0:39:47.560 --> 0:39:49.600
<v Speaker 2>Like we had my first limited.

0:39:49.400 --> 0:39:51.279
<v Speaker 1>Edition Planners last year and it sold out in two

0:39:51.400 --> 0:39:52.880
<v Speaker 1>nights somehow.

0:39:53.040 --> 0:39:54.319
<v Speaker 2>Don't know how that happened, but it did.

0:39:54.719 --> 0:39:56.279
<v Speaker 1>So if you're someone who did miss out on a

0:39:56.280 --> 0:39:58.239
<v Speaker 1>planner and you don't, you're not starting a business. I

0:39:58.239 --> 0:40:00.760
<v Speaker 1>still would recommend if you just need a really beautiful planner,

0:40:01.080 --> 0:40:02.840
<v Speaker 1>go for it. And it's got the Business Bible in

0:40:02.880 --> 0:40:05.200
<v Speaker 1>there for some inspiration. And I'll give you guys the

0:40:05.239 --> 0:40:07.400
<v Speaker 1>links to everything below, and if you have any questions,

0:40:07.440 --> 0:40:09.440
<v Speaker 1>please let me know and I'll see you guys on Monday.

0:40:09.560 --> 0:40:10.520
<v Speaker 2>Bye.

0:40:11.520 --> 0:40:13.840
<v Speaker 1>Thank you guys so much for tuning in today's episode

0:40:13.840 --> 0:40:15.759
<v Speaker 1>of Stepping Up. I don't want this to be just

0:40:15.800 --> 0:40:18.440
<v Speaker 1>another podcast that you listen to you get inspiration and

0:40:18.440 --> 0:40:20.960
<v Speaker 1>then you don't take action. If there's been something in

0:40:21.000 --> 0:40:22.880
<v Speaker 1>this episode that will help you step up into the

0:40:22.880 --> 0:40:24.879
<v Speaker 1>best version of yourself, open up.

0:40:24.760 --> 0:40:26.480
<v Speaker 2>Your trusted planner and make a plan.

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<v Speaker 1>And if you've loved listening to today's episode, take a

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<v Speaker 1>screenshot and show me where you've been listening from.

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<v Speaker 2>I love seeing it.

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<v Speaker 1>Make sure you tag us at Stepping Up and Steph

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<v Speaker 1>Pace underscore on Instagram so we can see it and

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<v Speaker 1>make sure you subscribe, because you won't want to miss

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<v Speaker 1>what's coming up next week.