1 00:00:04,920 --> 00:00:10,640 Speaker 1: Welcome to the mentor. I'm Marke Boris Stellar petro Conco. 2 00:00:10,760 --> 00:00:12,800 Speaker 1: Welcome to the mentor. How are you going well? 3 00:00:12,840 --> 00:00:14,120 Speaker 2: Thanks Mark, Thanks for having me. 4 00:00:14,840 --> 00:00:18,160 Speaker 1: You're the founder and HEO of the Rio Group and 5 00:00:18,640 --> 00:00:20,239 Speaker 1: you're an author. Will talk about stuff a bit later 6 00:00:20,239 --> 00:00:21,680 Speaker 1: and doing lots of other things. But look at it. 7 00:00:23,120 --> 00:00:26,079 Speaker 1: What does the Rio group do or what's Rio do? 8 00:00:26,840 --> 00:00:29,400 Speaker 1: There's nothing that will putting down steel, is it? No? 9 00:00:29,920 --> 00:00:32,440 Speaker 2: No, no no, But have been usd the question multiple times. 10 00:00:32,840 --> 00:00:36,320 Speaker 2: We're a national recruitment, professional services and executive search firm 11 00:00:36,720 --> 00:00:40,160 Speaker 2: Eastern Seaboard, Western Seaboard, Southern Seaboard of Australia. 12 00:00:40,280 --> 00:00:42,560 Speaker 1: And not the Northern Sea Board, not yet, not yet. 13 00:00:42,760 --> 00:00:44,720 Speaker 2: I'm not sure what sort of recruitment we do up there. 14 00:00:44,960 --> 00:00:47,600 Speaker 1: Yeah, so recruitment of what that? What are we talking 15 00:00:47,600 --> 00:00:47,920 Speaker 1: about you? 16 00:00:48,440 --> 00:00:58,120 Speaker 2: White collar, finance, insurance, technology, business services, admin, staff, admin's staff, anything, 17 00:00:58,160 --> 00:01:00,040 Speaker 2: white collar marketing. 18 00:01:00,760 --> 00:01:04,319 Speaker 1: Right, and white collar is interesting term these days. White collar. 19 00:01:05,080 --> 00:01:07,000 Speaker 1: Hopefully it's not going to get counseled for saying it, 20 00:01:07,040 --> 00:01:12,520 Speaker 1: but is white collar? What does that relatively speaking? Say? 21 00:01:12,640 --> 00:01:14,520 Speaker 1: Maybe competit? Blue collar? What do we mean by. 22 00:01:14,480 --> 00:01:17,520 Speaker 2: White collar professional? So people that generally have done a 23 00:01:17,640 --> 00:01:20,800 Speaker 2: degree and they've got some form of professional experience in 24 00:01:20,880 --> 00:01:24,400 Speaker 2: a functional area like accounting. And then obviously you've got 25 00:01:24,440 --> 00:01:28,040 Speaker 2: you know, your clerical which is not driven by yet admin. 26 00:01:28,560 --> 00:01:31,920 Speaker 1: Yeah, so it would include admin people, yes. 27 00:01:31,880 --> 00:01:34,080 Speaker 2: But that's not the predominant focus of what we do. 28 00:01:34,480 --> 00:01:38,280 Speaker 1: Right. For example, you know, if I have a finance 29 00:01:38,360 --> 00:01:41,479 Speaker 1: department and I need accountants to work in the finance department, 30 00:01:42,160 --> 00:01:46,080 Speaker 1: some like your business Rear group, you would be recruiting 31 00:01:46,120 --> 00:01:49,480 Speaker 1: people into my business that can actually assist in say 32 00:01:49,600 --> 00:01:54,920 Speaker 1: accountspiyable data's management CFOs, that sort of stuff. 33 00:01:55,000 --> 00:01:55,320 Speaker 2: Correct. 34 00:01:55,440 --> 00:02:00,280 Speaker 1: Yeah, I have wandered, like in today's world, does that 35 00:02:01,320 --> 00:02:05,680 Speaker 1: your model work with the way people tend to employed 36 00:02:05,720 --> 00:02:08,680 Speaker 1: people in some of those roles, not all of those roles, 37 00:02:08,720 --> 00:02:10,960 Speaker 1: but in some of those roles, say, out of the Philippines, 38 00:02:11,600 --> 00:02:14,040 Speaker 1: how do you how does that affect your business or 39 00:02:14,080 --> 00:02:15,120 Speaker 1: does it not affect your business? 40 00:02:15,400 --> 00:02:18,200 Speaker 2: It doesn't really affect our business when you look at 41 00:02:18,240 --> 00:02:22,880 Speaker 2: the total macroeconomic life cycles. So large organizations will outsource 42 00:02:22,960 --> 00:02:26,040 Speaker 2: to large providers in the Philippines or in India, and 43 00:02:26,200 --> 00:02:28,360 Speaker 2: then you know, you might lose some of the recruitment 44 00:02:28,400 --> 00:02:30,919 Speaker 2: in that clerical level, but certainly not in any sort 45 00:02:30,919 --> 00:02:34,760 Speaker 2: of you know, more value add level, so anything above 46 00:02:34,840 --> 00:02:39,000 Speaker 2: say one hundred k, you know it's all local, but 47 00:02:39,120 --> 00:02:42,639 Speaker 2: that that tends not to work sometimes. So what we find, 48 00:02:42,880 --> 00:02:45,359 Speaker 2: and what we've seen with many large as sexes, is 49 00:02:45,400 --> 00:02:47,959 Speaker 2: that they'll outsource. They'll do that for four years, and 50 00:02:48,000 --> 00:02:49,679 Speaker 2: then they'll come back and they'll in source. And it 51 00:02:49,800 --> 00:02:52,320 Speaker 2: just depends on who the CFO is because as you 52 00:02:52,480 --> 00:02:56,320 Speaker 2: turn executives at the top end, you turn the strategy, 53 00:02:56,720 --> 00:03:00,079 Speaker 2: and when the strategy changes, the execution plan changes. So 54 00:03:00,240 --> 00:03:03,600 Speaker 2: what we find is that recruitment, we pick up recruitment 55 00:03:03,639 --> 00:03:05,239 Speaker 2: along the way. So you know, we've just got to 56 00:03:05,280 --> 00:03:08,000 Speaker 2: be agile and understand. You know what's happening in the market, 57 00:03:08,080 --> 00:03:10,799 Speaker 2: who's outsourcing, who's insourcing, and you know what are the 58 00:03:10,919 --> 00:03:12,760 Speaker 2: changes that are happening within an organization. 59 00:03:13,160 --> 00:03:14,720 Speaker 1: That's what of makes sense too, like you, because if 60 00:03:14,720 --> 00:03:18,440 Speaker 1: I'm a new CFO, and these things happen in cycles. 61 00:03:18,480 --> 00:03:21,760 Speaker 1: But if I'm a new CFO of originally large company, 62 00:03:21,840 --> 00:03:24,760 Speaker 1: first thing I want to do is build my strategy. 63 00:03:25,800 --> 00:03:28,079 Speaker 1: And by the way, generally speaking, the strategy before me 64 00:03:28,200 --> 00:03:31,119 Speaker 1: is never any good. We're not good enough. And I'll 65 00:03:31,160 --> 00:03:35,080 Speaker 1: put in my strategy and then the early period, I 66 00:03:35,200 --> 00:03:36,920 Speaker 1: want to make sure that everybody's sitting in front of 67 00:03:36,960 --> 00:03:38,960 Speaker 1: me or somewhere near me so that I can get 68 00:03:39,000 --> 00:03:41,880 Speaker 1: my strategy executed, because it's about not about building strategy 69 00:03:41,920 --> 00:03:44,760 Speaker 1: that's not that hard, but the execution piece is really hard. 70 00:03:45,080 --> 00:03:48,240 Speaker 1: So getting local people to help you get it executed 71 00:03:48,280 --> 00:03:52,280 Speaker 1: up and running, so to speak, is probably pretty important. 72 00:03:52,280 --> 00:03:54,760 Speaker 1: And then I might schedule period in my CFO ship 73 00:03:55,280 --> 00:03:57,760 Speaker 1: where everything's running smoothly, and then I might start to think, hang, 74 00:03:57,840 --> 00:04:00,720 Speaker 1: I've got to reduce cost so that I'm like, Okay, 75 00:04:01,040 --> 00:04:03,560 Speaker 1: now I've got it up and running. My cycle is 76 00:04:03,600 --> 00:04:06,240 Speaker 1: now going to maybe shift few of the costs outsourced, 77 00:04:06,240 --> 00:04:08,720 Speaker 1: a few of the costs of somewhere else, usually at 78 00:04:08,760 --> 00:04:11,840 Speaker 1: the admin level. And because I have been through these 79 00:04:11,920 --> 00:04:15,000 Speaker 1: processes myself, not as a siefhoe but in businesses that 80 00:04:15,080 --> 00:04:16,839 Speaker 1: I own or I watched the CEFO do this stuff. 81 00:04:17,040 --> 00:04:18,960 Speaker 1: So that's a good point. You make a really good point, 82 00:04:19,440 --> 00:04:21,320 Speaker 1: quite an interesting point. But it's an interesting point for 83 00:04:21,360 --> 00:04:26,680 Speaker 1: someone who might be an employee because their life cycle 84 00:04:27,720 --> 00:04:31,440 Speaker 1: usually depends upon the life cycle or the individual who's 85 00:04:31,839 --> 00:04:34,560 Speaker 1: employing them or who they're ultimately reporting into. 86 00:04:35,160 --> 00:04:36,560 Speaker 2: Correct that's what creates the opportunity. 87 00:04:36,680 --> 00:04:39,120 Speaker 1: Yeah, and that's a two way thing. If you do 88 00:04:39,240 --> 00:04:41,080 Speaker 1: nothing about it, if you're the employee and you do 89 00:04:41,160 --> 00:04:43,040 Speaker 1: nothing better, or if you're not aware of it, and 90 00:04:43,120 --> 00:04:46,560 Speaker 1: if you're not watching what's going on, you could get 91 00:04:47,640 --> 00:04:49,840 Speaker 1: disadvantaged by that. But if you are aware of it, 92 00:04:50,400 --> 00:04:53,960 Speaker 1: you can become advantage by that in lots of different ways. 93 00:04:54,839 --> 00:04:58,000 Speaker 1: Can I just go back? That's just had nothing to 94 00:04:58,040 --> 00:05:00,160 Speaker 1: do with your business, but I just always interesting talk 95 00:05:00,160 --> 00:05:01,960 Speaker 1: about from my point of view, So if we could 96 00:05:02,040 --> 00:05:05,240 Speaker 1: just go back a bit, You've got a whole heap 97 00:05:05,240 --> 00:05:08,160 Speaker 1: of things that you do. Like you involved in academia, 98 00:05:09,200 --> 00:05:12,440 Speaker 1: you write books. It looks like you, you know, you 99 00:05:13,320 --> 00:05:15,800 Speaker 1: do the self mastery framework, which is something you want 100 00:05:15,800 --> 00:05:19,320 Speaker 1: to explore. And you know people at Google says your 101 00:05:19,360 --> 00:05:21,680 Speaker 1: TikTok better they get you to talk to their staff. 102 00:05:21,720 --> 00:05:26,840 Speaker 1: I presume because I know that Google often Matter and 103 00:05:27,120 --> 00:05:29,280 Speaker 1: Matter actually often brings people in to talk to the 104 00:05:29,360 --> 00:05:33,120 Speaker 1: staff from out as part of their education programs. As 105 00:05:33,160 --> 00:05:35,440 Speaker 1: one of the offerings that people like matter. I guess 106 00:05:35,480 --> 00:05:38,320 Speaker 1: Google does it do people like meta do? I want 107 00:05:38,320 --> 00:05:40,520 Speaker 1: to talk about those a little bit later, but I 108 00:05:40,600 --> 00:05:43,800 Speaker 1: want to find out how did you become this person. 109 00:05:45,279 --> 00:05:48,039 Speaker 1: You know, what's your story? Where did you come from? Yeah? 110 00:05:48,080 --> 00:05:51,680 Speaker 2: Yeah, yeah, Well look I'll start with where I am now, 111 00:05:51,720 --> 00:05:53,440 Speaker 2: and then I'll just quickly and I'll take you back 112 00:05:53,480 --> 00:05:56,200 Speaker 2: to kind of the seed. I've been in the recruitment 113 00:05:56,240 --> 00:06:01,640 Speaker 2: game for about twenty years, interviewed thousands and thousands of executives. 114 00:06:01,160 --> 00:06:05,279 Speaker 1: Across my time, but not in your present form. 115 00:06:06,040 --> 00:06:08,960 Speaker 2: In my present form, I am a full time CEO 116 00:06:09,120 --> 00:06:11,200 Speaker 2: of this agency. I've got a couple of other businesses. 117 00:06:11,200 --> 00:06:15,080 Speaker 2: I've got my academic positions, my board positions, and you know, 118 00:06:15,480 --> 00:06:17,679 Speaker 2: somewhere in between everything, I do a bit of recording 119 00:06:17,720 --> 00:06:20,400 Speaker 2: and a little bit of content production. But that's the 120 00:06:20,480 --> 00:06:22,480 Speaker 2: capacity that I've been able to grow over the last 121 00:06:22,480 --> 00:06:24,679 Speaker 2: twenty years. But no, my full time job is CEO 122 00:06:24,720 --> 00:06:25,360 Speaker 2: of group. 123 00:06:25,720 --> 00:06:29,400 Speaker 1: Before that, the how'd you become CEO of rare Group? 124 00:06:29,480 --> 00:06:31,520 Speaker 1: And why did you decide to form this group? 125 00:06:34,120 --> 00:06:37,560 Speaker 2: You know your questions. Let me finish. 126 00:06:38,520 --> 00:06:40,560 Speaker 1: Now I'm in charge of you. You're used to being 127 00:06:40,600 --> 00:06:44,640 Speaker 1: in charge. So today, oh no, the apprentice is coming 128 00:06:44,720 --> 00:06:47,400 Speaker 1: in today. You have to answer the questions. 129 00:06:47,600 --> 00:06:51,600 Speaker 2: No, no, no, But look where it all started. 130 00:06:51,839 --> 00:06:56,200 Speaker 1: Was I wanted to be a doctor, like a medical doctor. 131 00:06:56,320 --> 00:06:59,480 Speaker 2: Yes I did, and I knew from a very young 132 00:06:59,520 --> 00:07:01,160 Speaker 2: age that was what I want to do in my life. 133 00:07:01,320 --> 00:07:03,000 Speaker 2: And they used to call me doctor Goose, even as 134 00:07:03,040 --> 00:07:04,159 Speaker 2: young as five years old. 135 00:07:04,480 --> 00:07:08,000 Speaker 1: Doctor Goose Goose at home, you meet at. 136 00:07:07,920 --> 00:07:10,800 Speaker 2: Home, right, I'm Greek. My grandmother used to call me 137 00:07:10,920 --> 00:07:15,520 Speaker 2: gordrul Lamore and that got shortened to Goose, and right 138 00:07:15,600 --> 00:07:18,880 Speaker 2: through school. My nickname at school, you know, year five, 139 00:07:18,960 --> 00:07:21,760 Speaker 2: year sixty seven was doctor Goose, and it was very 140 00:07:21,880 --> 00:07:23,960 Speaker 2: clear to me that that was going to be my vocation. 141 00:07:27,520 --> 00:07:31,680 Speaker 2: I did do a medical science as undergraduate. I did 142 00:07:31,760 --> 00:07:35,600 Speaker 2: finish my internship year at Westmeat Private Hospital, a Westmeat 143 00:07:35,600 --> 00:07:38,880 Speaker 2: public hospital. Sorry, and I did not like it. I 144 00:07:39,040 --> 00:07:43,800 Speaker 2: chose the wrong degree, and so I retrained myself as 145 00:07:43,800 --> 00:07:47,920 Speaker 2: a psychotherapist and then I started a business in Balmain 146 00:07:48,000 --> 00:07:53,440 Speaker 2: called Mind Connection, and that psychotherapy practice treated people at 147 00:07:53,480 --> 00:07:56,000 Speaker 2: the level of their mind. So I was treating sick people, 148 00:07:56,120 --> 00:07:59,600 Speaker 2: different types of sicknesses, but from a different perspective. And 149 00:07:59,760 --> 00:08:01,480 Speaker 2: I was charging one hundred and eighty bucks an hour. 150 00:08:01,840 --> 00:08:03,920 Speaker 2: And went to the bank to get a loan to 151 00:08:03,960 --> 00:08:05,880 Speaker 2: buy house, and they wouldn't give me a loan because 152 00:08:05,880 --> 00:08:08,400 Speaker 2: I was a sole operator I was a small business 153 00:08:08,440 --> 00:08:10,760 Speaker 2: owner and I couldn't get ahead. And I thought, you know, 154 00:08:10,920 --> 00:08:12,480 Speaker 2: how am I going to pay off this degree? What 155 00:08:12,560 --> 00:08:15,040 Speaker 2: am I going to do? I can't get ahead here, 156 00:08:15,240 --> 00:08:16,480 Speaker 2: so I need to go get a job. So I 157 00:08:16,560 --> 00:08:18,920 Speaker 2: closed that business down in Balmain and I went and 158 00:08:18,960 --> 00:08:21,680 Speaker 2: got a job. And see, I had this degree, this 159 00:08:22,240 --> 00:08:27,440 Speaker 2: clinical degree, and this incredible bedside experience and a clinical mind, 160 00:08:27,960 --> 00:08:31,440 Speaker 2: and then I had experience as a business owner in psychotherapy, 161 00:08:32,440 --> 00:08:34,240 Speaker 2: and I didn't know where to go to get a job. 162 00:08:34,600 --> 00:08:36,319 Speaker 2: And I was forced to get a job because back 163 00:08:36,400 --> 00:08:38,439 Speaker 2: then we were talking twenty years ago, it was difficult 164 00:08:38,480 --> 00:08:40,679 Speaker 2: to get a loan and I wanted to get a loan. 165 00:08:40,840 --> 00:08:44,040 Speaker 2: I wanted to buy a house. So I got a 166 00:08:44,160 --> 00:08:48,319 Speaker 2: job at Johnson and Johnson Jane Jack as a medical rep. 167 00:08:48,400 --> 00:08:50,760 Speaker 2: So they went, well, you know this, girl, I've got. 168 00:08:51,080 --> 00:08:53,880 Speaker 2: All I've got is an internship year, is clinical experience, 169 00:08:53,960 --> 00:08:56,480 Speaker 2: and then this business. So really, I'm twenty five and 170 00:08:56,520 --> 00:08:59,760 Speaker 2: I'm still a rookie. I still haven't got any experience. 171 00:09:00,160 --> 00:09:02,360 Speaker 2: I'm in massive debt, massive. 172 00:09:02,080 --> 00:09:06,400 Speaker 1: Massive debt, and has and you need debt, nah, like. 173 00:09:06,480 --> 00:09:09,040 Speaker 2: The business, you know said a lot of money into 174 00:09:09,080 --> 00:09:17,920 Speaker 2: that business, and so get this job and I'm repping, 175 00:09:18,000 --> 00:09:19,840 Speaker 2: and I thought, you know, there's going to be more 176 00:09:19,880 --> 00:09:22,760 Speaker 2: to life than this. I've got this you know, academic background, 177 00:09:23,520 --> 00:09:26,360 Speaker 2: and then I somehow fell into recruitment. And what I 178 00:09:26,440 --> 00:09:28,559 Speaker 2: realized when I got into recruitment, because it's kind of 179 00:09:28,600 --> 00:09:31,400 Speaker 2: like a series of failures, like job one failure, You're 180 00:09:31,400 --> 00:09:33,040 Speaker 2: never going to be a doctor. You don't even like it. 181 00:09:33,200 --> 00:09:35,839 Speaker 2: It was far too process driven for me. Job to 182 00:09:36,120 --> 00:09:39,480 Speaker 2: clinical psychotherapist. Start your own business, that's exactly what I am. 183 00:09:39,559 --> 00:09:42,240 Speaker 2: I'm you know, kind of an entrepreneur, but couldn't make 184 00:09:42,280 --> 00:09:44,320 Speaker 2: any money in it and was forced to leave because 185 00:09:44,360 --> 00:09:48,199 Speaker 2: of the situation of the time job number three Johnson 186 00:09:48,200 --> 00:09:52,080 Speaker 2: and Johnson Medical repping wasn't using my brain, wasn't really contributing, 187 00:09:52,200 --> 00:09:55,280 Speaker 2: not really selling products basically yeah, selling you know, knocking 188 00:09:55,520 --> 00:09:58,640 Speaker 2: doctor's doorsteps and having kind of those sorts of conversations 189 00:09:59,120 --> 00:10:01,120 Speaker 2: wasn't going to be only did it for two years 190 00:10:01,280 --> 00:10:03,680 Speaker 2: and then fell into recruitment, and I didn't as a recruiter. 191 00:10:04,360 --> 00:10:09,360 Speaker 2: As a recruiter, so finance recruitment and I was good 192 00:10:09,400 --> 00:10:09,599 Speaker 2: at it. 193 00:10:09,760 --> 00:10:13,199 Speaker 1: But that's so out there, it's so weird. How did 194 00:10:13,280 --> 00:10:18,160 Speaker 1: someone whoever it was the recruiting companies say, Okay, your 195 00:10:18,400 --> 00:10:21,040 Speaker 1: job will be recruiting for finance companies or for companies 196 00:10:21,040 --> 00:10:24,199 Speaker 1: who need financial people. How do they pick that like you? 197 00:10:24,600 --> 00:10:27,000 Speaker 2: So recruitment's a sales job. So all you need is 198 00:10:28,280 --> 00:10:31,200 Speaker 2: very very strong at KIM and up here. You've got 199 00:10:31,240 --> 00:10:33,160 Speaker 2: to be able to read people. You've got to be 200 00:10:33,160 --> 00:10:35,199 Speaker 2: able to ask questions. You've got to be able to 201 00:10:35,280 --> 00:10:38,400 Speaker 2: make deductions on what people tell you, and you've got 202 00:10:38,440 --> 00:10:41,959 Speaker 2: to understand ecosystems. So you've got to say, well, if 203 00:10:42,000 --> 00:10:44,560 Speaker 2: this person has this kind of layer and this type 204 00:10:44,600 --> 00:10:46,880 Speaker 2: of skill, you've got to be able to match them 205 00:10:47,000 --> 00:10:50,400 Speaker 2: to strategy, culture and functional needs of organizations. And if 206 00:10:50,440 --> 00:10:52,760 Speaker 2: you can get those two right, you're in business. And 207 00:10:52,880 --> 00:10:55,400 Speaker 2: within a very very short period of time in this organization, 208 00:10:55,559 --> 00:10:59,000 Speaker 2: I became their Asia Pacific number one recruiter. I was 209 00:10:59,160 --> 00:11:01,480 Speaker 2: really good at it. And what made me good at it, 210 00:11:01,600 --> 00:11:06,000 Speaker 2: I think was my medical background. How's that because I 211 00:11:06,200 --> 00:11:09,040 Speaker 2: was able to treat each one of my candidates as 212 00:11:09,080 --> 00:11:13,439 Speaker 2: a patient. So I asked them questions like employee. You know, 213 00:11:13,640 --> 00:11:15,360 Speaker 2: the people I was into me, the people that wanted 214 00:11:15,400 --> 00:11:17,520 Speaker 2: to leave their jobs, the people that needed a new job. 215 00:11:17,679 --> 00:11:20,240 Speaker 1: Yeah, the person you're going to place that's correct, and 216 00:11:20,440 --> 00:11:21,200 Speaker 1: asking them. 217 00:11:23,240 --> 00:11:25,760 Speaker 2: More psychotherapeutic questions like why are you here right now? 218 00:11:26,440 --> 00:11:28,520 Speaker 2: What's brought you to this space? Why don't you like 219 00:11:28,600 --> 00:11:34,520 Speaker 2: your job? Deeper than profiling, much deeper than profiling, I 220 00:11:34,600 --> 00:11:38,880 Speaker 2: would say, going deep into their value and belief motivations. 221 00:11:39,760 --> 00:11:44,040 Speaker 2: And that created some really beautiful work. And then the 222 00:11:44,120 --> 00:11:48,679 Speaker 2: GFC hit and I was still doing very well, but 223 00:11:48,840 --> 00:11:52,319 Speaker 2: my boss was made redundant. Then my boss's boss was 224 00:11:52,360 --> 00:11:55,160 Speaker 2: made redundant, and then my boss's boss's boss was made redundant, 225 00:11:55,200 --> 00:11:59,040 Speaker 2: and I thought, oh my god, what's going on? And 226 00:11:59,120 --> 00:12:00,920 Speaker 2: they were all females, and I ended up being the 227 00:12:01,000 --> 00:12:04,600 Speaker 2: last female in this organization back in two thousand and nine, 228 00:12:06,280 --> 00:12:08,880 Speaker 2: and I turned to my fiance at the time, who's 229 00:12:08,920 --> 00:12:11,400 Speaker 2: now my husband. I said to him, I actually don't 230 00:12:11,480 --> 00:12:13,599 Speaker 2: think I can keep working here because I want to 231 00:12:13,640 --> 00:12:15,560 Speaker 2: get married, I won't have a baby. I don't feel 232 00:12:15,679 --> 00:12:17,400 Speaker 2: that this is the environment that's going to allow me 233 00:12:17,480 --> 00:12:20,560 Speaker 2: to do that. Would you be interested in going into 234 00:12:20,600 --> 00:12:21,160 Speaker 2: business with me? 235 00:12:21,360 --> 00:12:22,160 Speaker 1: And what was he doing? 236 00:12:22,800 --> 00:12:25,040 Speaker 2: So he was a small business owner himself. He had 237 00:12:25,160 --> 00:12:27,880 Speaker 2: a couple of businesses. He actually had five businesses, and 238 00:12:28,000 --> 00:12:31,040 Speaker 2: he goes, Okay, Babel, I don't know anything about recruitment, 239 00:12:31,080 --> 00:12:32,360 Speaker 2: but if this is what you want to do for 240 00:12:32,440 --> 00:12:34,600 Speaker 2: the rest of your life, let's give it a crack. 241 00:12:35,280 --> 00:12:38,120 Speaker 2: So I resigned. He sold his last business to John 242 00:12:38,200 --> 00:12:40,559 Speaker 2: Houston actually had an important export business. He sold it 243 00:12:40,640 --> 00:12:46,280 Speaker 2: to John Cuson. Yeah, that's correct, and so I sat 244 00:12:46,280 --> 00:12:50,040 Speaker 2: out my noncompete and then in twenty ten together we 245 00:12:50,160 --> 00:12:52,880 Speaker 2: launched Reo Group. He had zero experience in recruitment. I 246 00:12:53,000 --> 00:12:56,000 Speaker 2: had two, and somehow, fifteen years later, we are. 247 00:12:57,800 --> 00:13:00,079 Speaker 1: How important do you think it is? Do you you 248 00:13:00,120 --> 00:13:03,800 Speaker 1: think it is in hindsight having had the experience as 249 00:13:03,840 --> 00:13:07,040 Speaker 1: a because that's a hard cell. Working for the pharmaceutical 250 00:13:07,080 --> 00:13:09,320 Speaker 1: companies that they going around to doctors. That's a hard 251 00:13:09,400 --> 00:13:11,440 Speaker 1: sell because you know, as you walk out the door, 252 00:13:12,160 --> 00:13:15,240 Speaker 1: the next one, why is it walks in? And whoever 253 00:13:15,280 --> 00:13:18,920 Speaker 1: it is, they'll walk in and the doctor's being inundated 254 00:13:18,960 --> 00:13:22,760 Speaker 1: by the surface. So how important was in hindsight was 255 00:13:22,800 --> 00:13:26,559 Speaker 1: that selling? I hate the words selling? Was that relationship 256 00:13:26,600 --> 00:13:27,960 Speaker 1: building experience? 257 00:13:29,000 --> 00:13:34,000 Speaker 2: I would say what that taught me was hard core 258 00:13:34,640 --> 00:13:39,000 Speaker 2: cold introductions. It was so cold. They gave you little 259 00:13:39,040 --> 00:13:42,080 Speaker 2: training and they said, here, you've got your clinical work papers, 260 00:13:42,120 --> 00:13:44,800 Speaker 2: go and rock up to that doctor down on Victoria Street. 261 00:13:44,880 --> 00:13:46,760 Speaker 2: You go and you introduce yourself. You let them know 262 00:13:46,800 --> 00:13:48,640 Speaker 2: who you are, and you've got to tell them about 263 00:13:48,679 --> 00:13:50,640 Speaker 2: your drug and we're going to monitor you and we're 264 00:13:50,640 --> 00:13:53,000 Speaker 2: going to see how much of your drug gets written 265 00:13:53,120 --> 00:13:55,520 Speaker 2: in that location, in that brick. 266 00:13:56,480 --> 00:13:56,800 Speaker 1: And so. 267 00:13:58,400 --> 00:14:00,600 Speaker 2: Medicin's Australia have changed the rules. Now it's all changed. 268 00:14:00,600 --> 00:14:02,680 Speaker 2: I mean we're talking twenty years ago, because you really 269 00:14:02,720 --> 00:14:07,040 Speaker 2: should not be using sales techniques to push drugs, but 270 00:14:07,160 --> 00:14:10,160 Speaker 2: that's what we were doing. So what they taught me 271 00:14:10,480 --> 00:14:13,360 Speaker 2: was how to be fearless and how to accept the 272 00:14:13,400 --> 00:14:17,319 Speaker 2: fact that you are going to walk in that doctor 273 00:14:17,480 --> 00:14:19,960 Speaker 2: is going to say I'm not interested. Please please don't. 274 00:14:20,480 --> 00:14:25,800 Speaker 2: You're just a rap. You will feel disrespectfed, disrespected. Your 275 00:14:25,960 --> 00:14:27,280 Speaker 2: academic background will be. 276 00:14:28,960 --> 00:14:30,720 Speaker 1: Over looked, dismissed, overlooked. 277 00:14:31,480 --> 00:14:36,280 Speaker 2: You are a glorified coffee runner and you had to 278 00:14:36,400 --> 00:14:37,200 Speaker 2: manage that yourself. 279 00:14:37,760 --> 00:14:42,920 Speaker 1: It goes off and wonder about that. So your cold calling, 280 00:14:43,160 --> 00:14:44,960 Speaker 1: I mean I presume you just ringing the doctor the 281 00:14:45,000 --> 00:14:45,760 Speaker 1: medical center up. 282 00:14:46,040 --> 00:14:46,760 Speaker 2: No, you just walk in. 283 00:14:46,840 --> 00:14:49,680 Speaker 1: There's no calls, no calls, a walk in this walk. 284 00:14:50,040 --> 00:14:54,640 Speaker 1: So you sit down there waiting for your turn, as 285 00:14:54,680 --> 00:14:56,840 Speaker 1: in pretending that you're having a consultation or no, no, no, 286 00:14:57,120 --> 00:14:57,360 Speaker 1: You go. 287 00:14:57,480 --> 00:14:59,440 Speaker 2: Up and you go up to the receptionists, tell them 288 00:14:59,440 --> 00:15:01,520 Speaker 2: who you are. They'll put you in line and you 289 00:15:01,560 --> 00:15:02,280 Speaker 2: sit there in your way. 290 00:15:02,400 --> 00:15:04,320 Speaker 1: Oh really, yeah, it's. 291 00:15:04,920 --> 00:15:07,880 Speaker 2: And then you've got maybe thirty seconds at the at 292 00:15:07,920 --> 00:15:09,960 Speaker 2: the counter to have a conversation with the doctor if 293 00:15:10,000 --> 00:15:12,240 Speaker 2: they let you. And you know, these poor. 294 00:15:12,120 --> 00:15:14,120 Speaker 1: Doctors, I have so much at the county. You don't 295 00:15:14,160 --> 00:15:16,360 Speaker 1: go into the comment sometimes if they like it, you did, 296 00:15:17,800 --> 00:15:21,800 Speaker 1: but they liked you you did. Otherwise you're talking on 297 00:15:21,880 --> 00:15:22,800 Speaker 1: the talking on the run. 298 00:15:24,600 --> 00:15:25,760 Speaker 2: So what's great training? 299 00:15:25,880 --> 00:15:27,160 Speaker 1: So I was going to say, what did you learn 300 00:15:27,200 --> 00:15:29,920 Speaker 1: from that thirty seconds then that people could use today? 301 00:15:29,960 --> 00:15:32,040 Speaker 1: I mean, what are the sort of fundamentals you got 302 00:15:32,080 --> 00:15:34,080 Speaker 1: out of that in terms of either getting into the 303 00:15:34,160 --> 00:15:37,000 Speaker 1: room so you can have a longer conversation or at 304 00:15:37,080 --> 00:15:39,040 Speaker 1: least getting them to give you an email address or something. 305 00:15:39,160 --> 00:15:40,880 Speaker 1: I don't know. What do you try to do? 306 00:15:41,280 --> 00:15:44,960 Speaker 2: Is this? You've got to do the volume. Not every 307 00:15:45,080 --> 00:15:47,440 Speaker 2: call that you make, not every strike that you make, 308 00:15:47,560 --> 00:15:51,440 Speaker 2: is going to land. So you've got to do the volume. 309 00:15:51,480 --> 00:15:54,160 Speaker 2: And it's that traditional sales funnel. The volume tells us 310 00:15:54,240 --> 00:15:58,400 Speaker 2: that so long as you're doing enough, you know the funnel, 311 00:15:59,200 --> 00:16:02,200 Speaker 2: then it's some point it's going to drop into a sale, 312 00:16:02,320 --> 00:16:05,920 Speaker 2: let's say, or something will convert. But if your volume 313 00:16:05,960 --> 00:16:08,400 Speaker 2: of leads or your volume of activity, if if it 314 00:16:08,480 --> 00:16:11,600 Speaker 2: isn't high enough, if you're not touching enough people, then 315 00:16:11,640 --> 00:16:13,680 Speaker 2: you're not going to convert. So what that taught me 316 00:16:14,560 --> 00:16:17,440 Speaker 2: was just do the volume. This is not about quality. 317 00:16:17,880 --> 00:16:21,160 Speaker 2: This is about volume and see over time. What volume 318 00:16:21,240 --> 00:16:25,080 Speaker 2: does is it permits the opportunity for quality to become 319 00:16:25,920 --> 00:16:28,440 Speaker 2: available to you. You've got to earn the right to 320 00:16:28,520 --> 00:16:30,520 Speaker 2: have a quality conversation. You can't just go in and 321 00:16:30,560 --> 00:16:32,400 Speaker 2: have a quality conversation. No one's going to trust you. 322 00:16:32,800 --> 00:16:34,240 Speaker 2: You've got to earn that right. And how do you 323 00:16:34,320 --> 00:16:36,600 Speaker 2: earn that right. You've got to do the hours, you've 324 00:16:36,600 --> 00:16:38,800 Speaker 2: got to do the calls, you've got to do the work. 325 00:16:39,200 --> 00:16:42,800 Speaker 2: The volume, and that usually informs an opportunity. You know, 326 00:16:43,040 --> 00:16:45,800 Speaker 2: you touch that doctor y. You know, for us in recruitment, 327 00:16:45,840 --> 00:16:49,040 Speaker 2: you touch that client enough times after three or four touches, 328 00:16:49,080 --> 00:16:52,080 Speaker 2: so like, okay, I like you. I'll give you a 329 00:16:52,160 --> 00:16:55,080 Speaker 2: moment and at that point you've earned the right to 330 00:16:55,200 --> 00:16:56,360 Speaker 2: have the right conversation. 331 00:16:57,320 --> 00:17:04,119 Speaker 1: That's really interesting. So the concept of hard work or 332 00:17:04,200 --> 00:17:06,720 Speaker 1: being prepared to do things over and over and over 333 00:17:06,720 --> 00:17:13,800 Speaker 1: again is to some extent statistically controlled by just normal 334 00:17:13,880 --> 00:17:16,600 Speaker 1: conversion rates. So don't expect are you saying, don't expect 335 00:17:16,680 --> 00:17:19,480 Speaker 1: to be I'm going to convert ten out of ten. 336 00:17:19,880 --> 00:17:21,800 Speaker 1: I'm going to go against the grain. Most people aren't 337 00:17:21,880 --> 00:17:24,200 Speaker 1: going to convert one out of ten the general rules. 338 00:17:24,400 --> 00:17:26,440 Speaker 1: Some really good people might convert one and a half 339 00:17:26,480 --> 00:17:28,600 Speaker 1: out of ten or one point eight out of ten. 340 00:17:29,040 --> 00:17:30,520 Speaker 1: But I'm going to do ten out of ten. Therefore'm 341 00:17:30,520 --> 00:17:32,199 Speaker 1: going to instead of doing one hundred points, I'm going 342 00:17:32,240 --> 00:17:34,600 Speaker 1: to going to do ten appointments. You can't go against 343 00:17:34,640 --> 00:17:37,760 Speaker 1: the trends, you can't go against the stats. So you've 344 00:17:38,280 --> 00:17:42,360 Speaker 1: got to work with the stats. So that just means therefore, 345 00:17:43,440 --> 00:17:46,560 Speaker 1: don't be shitty, and don't be disappointed if you choose 346 00:17:46,600 --> 00:17:50,200 Speaker 1: this environment. Don't be shitty. Don't be disappointed if because 347 00:17:50,240 --> 00:17:52,520 Speaker 1: you've got to do one hundred calls a week or 348 00:17:52,560 --> 00:17:54,480 Speaker 1: one hundred visits a week, or whatever the case may be, 349 00:17:54,560 --> 00:17:55,720 Speaker 1: and you might have to do it for a whole 350 00:17:55,800 --> 00:17:59,120 Speaker 1: year or two years or three years just to get 351 00:17:59,200 --> 00:18:03,040 Speaker 1: your rep wrap up, your reputation up, and also your 352 00:18:03,080 --> 00:18:07,720 Speaker 1: contacts up and your sort of flow flow state rhythm rhythm. 353 00:18:07,880 --> 00:18:10,400 Speaker 2: Yeah, you've got to build it. You know, there's there's 354 00:18:10,400 --> 00:18:12,520 Speaker 2: a lot of there's a law around this. You've got 355 00:18:12,600 --> 00:18:15,200 Speaker 2: to you've got to work with the law l A 356 00:18:15,400 --> 00:18:15,960 Speaker 2: W or l o. 357 00:18:16,119 --> 00:18:17,480 Speaker 1: R l a W. 358 00:18:18,040 --> 00:18:20,240 Speaker 2: You've got to the laws of the world, right, Yeah, 359 00:18:20,720 --> 00:18:20,879 Speaker 2: you know. 360 00:18:23,119 --> 00:18:25,360 Speaker 1: There is a because you know there's some people say 361 00:18:28,200 --> 00:18:30,480 Speaker 1: the l O I E in other words, it's sort 362 00:18:30,480 --> 00:18:33,080 Speaker 1: of folkloric that you just got to do lots of 363 00:18:33,119 --> 00:18:36,359 Speaker 1: volume to get cut through in other words, and and 364 00:18:36,480 --> 00:18:39,080 Speaker 1: that's sort of like it can be a bit folk lourish. 365 00:18:39,840 --> 00:18:41,720 Speaker 1: But you're saying it's sort of like a law of 366 00:18:42,160 --> 00:18:45,840 Speaker 1: the universe. It's like nearly a statistical law. You're you 367 00:18:45,960 --> 00:18:48,240 Speaker 1: will not be the statistics of people who are interested 368 00:18:48,280 --> 00:18:50,359 Speaker 1: in your product. It doesn't matter how good you are 369 00:18:50,720 --> 00:18:53,199 Speaker 1: at it. You might you might, you might get at 370 00:18:53,240 --> 00:18:57,159 Speaker 1: the upper end of the statistical range, but you're not 371 00:18:57,200 --> 00:18:59,280 Speaker 1: going to sort of outperform it by ten times. 372 00:18:59,520 --> 00:19:01,719 Speaker 2: No, you're not a superhuman. 373 00:19:01,359 --> 00:19:03,480 Speaker 1: Unless you do can do ten times as many meetings. 374 00:19:04,000 --> 00:19:06,920 Speaker 2: I saw a meme on LinkedIn recently on Federer, he 375 00:19:07,000 --> 00:19:11,040 Speaker 2: said that he only lands fifty two percent of his serves. 376 00:19:12,000 --> 00:19:15,520 Speaker 2: The other forty eight percent he fails, and yet he 377 00:19:15,720 --> 00:19:17,880 Speaker 2: is one of the best tennis players of all time. 378 00:19:17,960 --> 00:19:20,600 Speaker 2: And the message in that is he is not perfect. 379 00:19:20,720 --> 00:19:22,720 Speaker 2: Fifty two percent of the time he lands, at forty 380 00:19:22,720 --> 00:19:25,560 Speaker 2: eight percent of the time he doesn't. And so even 381 00:19:26,200 --> 00:19:31,760 Speaker 2: our greatest athletes aren't landing every time. So why would 382 00:19:31,760 --> 00:19:34,159 Speaker 2: it be any different for a corporate Why would it 383 00:19:34,160 --> 00:19:37,960 Speaker 2: be any different for anyone just in the standard work environment? 384 00:19:38,119 --> 00:19:40,000 Speaker 1: Has that got Has that got something to do with 385 00:19:40,080 --> 00:19:45,840 Speaker 1: the in reflective sense, something to do with the target 386 00:19:46,119 --> 00:19:48,600 Speaker 1: the person or targeting and you're in the case of 387 00:19:48,600 --> 00:19:52,200 Speaker 1: the example just gave us the doctor or the medical practitioner. 388 00:19:52,800 --> 00:19:55,840 Speaker 1: Has it got something to do with the attention span 389 00:19:55,960 --> 00:19:58,680 Speaker 1: of individuals? Is that got something to do with understanding 390 00:19:58,720 --> 00:20:01,399 Speaker 1: and respecting how busy they just how busy they are? 391 00:20:01,800 --> 00:20:04,680 Speaker 1: Has it got somebody to do with understanding or being 392 00:20:04,720 --> 00:20:09,440 Speaker 1: aware of the ability to cut through when somebody is 393 00:20:09,480 --> 00:20:12,399 Speaker 1: really busy in a busy environment like a day, surgery 394 00:20:12,480 --> 00:20:15,440 Speaker 1: or whatever the case may be. What do you think 395 00:20:15,480 --> 00:20:18,399 Speaker 1: that's got to do with Because it doesn't necessarily we 396 00:20:18,400 --> 00:20:20,560 Speaker 1: shouldn't necessarily reflect on ourself saying oh bloody ell, I 397 00:20:20,640 --> 00:20:22,840 Speaker 1: was hopeless. I couldn't get through it. To the individual, 398 00:20:23,560 --> 00:20:26,240 Speaker 1: it's probably more about the individual. It's more about understeing 399 00:20:26,240 --> 00:20:26,720 Speaker 1: the individual. 400 00:20:27,400 --> 00:20:31,040 Speaker 2: I think it's a few things. I think that first 401 00:20:31,080 --> 00:20:35,119 Speaker 2: of all, it's attitude within the individual. There needs to 402 00:20:35,200 --> 00:20:40,600 Speaker 2: be an underlining, underlining attitude of growth mindset call it. 403 00:20:40,760 --> 00:20:43,240 Speaker 2: They have to have a positive relationship with failure. But 404 00:20:43,400 --> 00:20:46,639 Speaker 2: second to that, they have to have a positive relationship 405 00:20:46,720 --> 00:20:47,199 Speaker 2: with failure. 406 00:20:47,520 --> 00:20:51,600 Speaker 1: What does that mean? A preparedness to fail? 407 00:20:53,040 --> 00:20:58,240 Speaker 2: As humans, we move away from failure. Failure is painful 408 00:20:58,720 --> 00:21:01,440 Speaker 2: and we tend to move to it's pleasure, so we 409 00:21:01,880 --> 00:21:04,840 Speaker 2: like the nectar of life. The thing is with failure, 410 00:21:05,040 --> 00:21:07,720 Speaker 2: failure and growth are symbiotic in nature. They go together. 411 00:21:08,160 --> 00:21:11,640 Speaker 2: So you can't have growth without failure. And if we're 412 00:21:11,760 --> 00:21:14,800 Speaker 2: going to talk about landing success, then what underpins that 413 00:21:14,920 --> 00:21:18,400 Speaker 2: is growth. So if you can't have growth without failure, 414 00:21:20,520 --> 00:21:23,080 Speaker 2: and this is a universal law, so you know, you 415 00:21:23,160 --> 00:21:25,159 Speaker 2: can't grow your muscles without going to the gym and 416 00:21:25,240 --> 00:21:29,840 Speaker 2: having them tear. You have to tear your muscle. Failure 417 00:21:29,960 --> 00:21:31,600 Speaker 2: take it, you have to take it to failure. So 418 00:21:31,720 --> 00:21:35,120 Speaker 2: you can say everything in life, failure informs growth. 419 00:21:35,520 --> 00:21:37,960 Speaker 1: The thing is it stimulates, it. 420 00:21:38,080 --> 00:21:42,680 Speaker 2: Stimulates, it informs it. It's a pathway. The thing is 421 00:21:42,760 --> 00:21:45,520 Speaker 2: with that is is that because our psychology moves towards 422 00:21:45,560 --> 00:21:48,440 Speaker 2: pleasure and we don't have a very good relationship with failure, 423 00:21:48,960 --> 00:21:50,920 Speaker 2: what it does is that when we do fail, we 424 00:21:51,040 --> 00:21:57,000 Speaker 2: tend to experience negative human emotions like shame, blame, guilt, fear, anxiousness, 425 00:21:57,440 --> 00:22:00,160 Speaker 2: and all of those negative human emotions which exist within 426 00:22:00,240 --> 00:22:02,800 Speaker 2: the ego tend to be a barrier for us to 427 00:22:03,480 --> 00:22:05,480 Speaker 2: go ahead and go I know I'm going to fail 428 00:22:05,520 --> 00:22:07,800 Speaker 2: at this, but I'm going to do it anyway. Like 429 00:22:07,920 --> 00:22:10,280 Speaker 2: I'm here talking to you, I've never spoken to you before. 430 00:22:10,440 --> 00:22:13,120 Speaker 2: This could be a failure. I could say something I shouldn't, 431 00:22:13,480 --> 00:22:15,760 Speaker 2: but I've never done it before. So I've given myself 432 00:22:15,840 --> 00:22:20,040 Speaker 2: permission today whenever I do something that I've never done before, 433 00:22:20,760 --> 00:22:23,960 Speaker 2: allow myself the opportunity to fail, because only in that 434 00:22:24,240 --> 00:22:27,000 Speaker 2: failure am I going to be able to reflect and 435 00:22:27,840 --> 00:22:31,360 Speaker 2: take the learning. So the positive relationship with failure means 436 00:22:31,400 --> 00:22:34,000 Speaker 2: that it gives me a pathway to go, Well, I'm 437 00:22:34,040 --> 00:22:35,359 Speaker 2: not going to be I'm not going to nail it. 438 00:22:35,480 --> 00:22:37,280 Speaker 2: I'm not going to nail it every time. Maybe fifty 439 00:22:37,320 --> 00:22:39,200 Speaker 2: percent I might al it. So it's okay if you 440 00:22:39,280 --> 00:22:41,520 Speaker 2: don't know it today. And what happens is is then 441 00:22:41,560 --> 00:22:46,400 Speaker 2: when you have that type of attitude, it creates space 442 00:22:46,960 --> 00:22:51,040 Speaker 2: for confidence because you can't have you're not born with 443 00:22:51,480 --> 00:22:55,879 Speaker 2: No human is born with confidence. Confidence cultivates through the 444 00:22:55,960 --> 00:22:59,920 Speaker 2: space of detachment from your ego. You can't fake confidence. 445 00:23:00,040 --> 00:23:03,119 Speaker 2: Confidence is natural, It comes deep within. You can create 446 00:23:03,240 --> 00:23:06,120 Speaker 2: confidence in a functional area. For example, I've done four 447 00:23:06,160 --> 00:23:09,720 Speaker 2: thousand hours of recruitment, you've done four thousand hours of podcasting. 448 00:23:09,760 --> 00:23:12,639 Speaker 2: You're good at it, okay, But that doesn't mean you're 449 00:23:12,680 --> 00:23:15,680 Speaker 2: deeply confident. Still very capable people have a lot of 450 00:23:15,760 --> 00:23:22,119 Speaker 2: self doubt. Capability and confidence are different things, although they 451 00:23:22,200 --> 00:23:26,680 Speaker 2: get misconstrued often in corporate or in life general. So 452 00:23:27,080 --> 00:23:31,360 Speaker 2: coming back to failure, having a positive relationship with failure 453 00:23:31,920 --> 00:23:35,400 Speaker 2: allows us to try things and understand that it's very 454 00:23:35,520 --> 00:23:37,280 Speaker 2: possible that you're not going to be that good at it. 455 00:23:37,800 --> 00:23:40,960 Speaker 2: But only through trying do you have a pathway of 456 00:23:41,040 --> 00:23:43,920 Speaker 2: self reflection and learning. And when you learn, you grow, 457 00:23:44,280 --> 00:23:47,320 Speaker 2: and when you grow, your capacity grows. When your capacity grows, 458 00:23:47,480 --> 00:23:51,120 Speaker 2: life affords you more. When life affords you more, more happens, 459 00:23:51,800 --> 00:23:55,520 Speaker 2: more opportunities, more taps on the shoulder, more fun, more pleasure. 460 00:23:56,320 --> 00:23:59,000 Speaker 2: And so we're not really talking about that cycle that 461 00:23:59,080 --> 00:24:01,320 Speaker 2: often there's a little on growth mindset, and you hear 462 00:24:01,400 --> 00:24:06,360 Speaker 2: it from some of these big you know speakers, academic speakers, 463 00:24:06,400 --> 00:24:09,480 Speaker 2: but actually at a functional area, you know, a a 464 00:24:09,680 --> 00:24:11,840 Speaker 2: in a real give me, give me the real truth, 465 00:24:12,280 --> 00:24:14,600 Speaker 2: show me how it's done. That's what we're not really 466 00:24:14,680 --> 00:24:18,119 Speaker 2: talking about. And on top of that, you are not 467 00:24:18,320 --> 00:24:22,800 Speaker 2: rewarded for failure. Our reward systems, rem and Benz systems 468 00:24:22,840 --> 00:24:25,760 Speaker 2: are rewarded on success. And so there's a bit of 469 00:24:25,800 --> 00:24:26,320 Speaker 2: a trick here. 470 00:24:27,359 --> 00:24:28,600 Speaker 1: So I want to go to the brain and to 471 00:24:28,600 --> 00:24:30,720 Speaker 1: come back because I actually want to talk about a 472 00:24:30,720 --> 00:24:33,440 Speaker 1: little bit more about the detachment as well. Yeah, your 473 00:24:33,640 --> 00:24:36,800 Speaker 1: your proposition about detaching, and I want to know what 474 00:24:36,920 --> 00:24:39,399 Speaker 1: that means because it's easy for someone to say it, 475 00:24:40,160 --> 00:24:42,720 Speaker 1: but what does actually mean to an individual who's listening, 476 00:24:43,320 --> 00:24:46,760 Speaker 1: who thinks, okay, well, how do I detaches from these things? 477 00:24:46,840 --> 00:24:49,240 Speaker 1: So that I can sort of it mean it's amount 478 00:24:49,240 --> 00:24:50,840 Speaker 1: of just saying I don't care, I don't give you 479 00:24:50,840 --> 00:24:54,960 Speaker 1: a shit. What is it. What is what is actual detachment? 480 00:24:55,600 --> 00:24:58,000 Speaker 1: And where does it start to start off about? Does 481 00:24:58,080 --> 00:25:00,920 Speaker 1: the stuff from being aware of what detach minutes and 482 00:25:01,040 --> 00:25:04,639 Speaker 1: then just practicing it. But I want to go, I've 483 00:25:04,640 --> 00:25:05,760 Speaker 1: got to go the break. I'll go to the bank 484 00:25:05,760 --> 00:25:07,480 Speaker 1: and kind it come straight back. And that that's the 485 00:25:07,520 --> 00:25:09,200 Speaker 1: stuff I wanted to sort of dig into. Then I 486 00:25:09,280 --> 00:25:10,920 Speaker 1: want to sort of also, if you don't mind, is 487 00:25:11,280 --> 00:25:14,680 Speaker 1: talk about your book? Does your book talk about these things? 488 00:25:14,800 --> 00:25:17,600 Speaker 1: Self mastery too? Is this what self mastery is about? 489 00:25:18,560 --> 00:25:21,240 Speaker 1: Is understanding these concepts? So going to go and break. 490 00:25:29,440 --> 00:25:31,320 Speaker 1: I'm back from the break, and he was still a Petro. 491 00:25:31,680 --> 00:25:33,680 Speaker 1: I would like to sp I prefer to call you petrol, 492 00:25:33,840 --> 00:25:36,840 Speaker 1: but it doesn't matter. We'll call it petro conca. And 493 00:25:38,119 --> 00:25:41,800 Speaker 1: we've been talking about this pretty amazing stuff in terms 494 00:25:41,840 --> 00:25:46,160 Speaker 1: of to use a broad term that everybody over uses. 495 00:25:46,200 --> 00:25:49,040 Speaker 1: But mindset and mindsets made up lots of different structures. 496 00:25:49,359 --> 00:25:52,879 Speaker 2: No mindset, I know you don't function one area. 497 00:25:53,119 --> 00:25:54,960 Speaker 1: But I'm just going to talk about it for the 498 00:25:55,040 --> 00:25:58,919 Speaker 1: sake of this audience. What would otherwise normally be considered mindset, 499 00:25:58,960 --> 00:26:02,840 Speaker 1: But it's so many substructures within that conversation on its 500 00:26:02,880 --> 00:26:06,080 Speaker 1: own it's crazy. But in terms of mindset or how 501 00:26:06,160 --> 00:26:11,080 Speaker 1: to shape your thoughts relative to potential failure, relative to 502 00:26:11,600 --> 00:26:14,240 Speaker 1: just keep going and keep knocking on doors at a 503 00:26:14,320 --> 00:26:18,320 Speaker 1: very fundamental level, and with failure always occurring or occurring 504 00:26:18,359 --> 00:26:21,119 Speaker 1: a lot of the time, or no success occurring, perhaps 505 00:26:21,119 --> 00:26:22,920 Speaker 1: the probably better way putting it, It doesn't have to 506 00:26:22,960 --> 00:26:25,879 Speaker 1: be failure, because failure is a good way, maybe a 507 00:26:25,960 --> 00:26:28,119 Speaker 1: better way looking at it is. And you tell me 508 00:26:28,200 --> 00:26:31,120 Speaker 1: what you think is instead of thing about us something 509 00:26:31,160 --> 00:26:32,600 Speaker 1: as a failure, And when don't we think about it 510 00:26:32,720 --> 00:26:36,960 Speaker 1: is just wasn't successful? Yeah, I didn't succeed? So what 511 00:26:38,320 --> 00:26:40,720 Speaker 1: if I failed? I feel a lot worse if I 512 00:26:40,800 --> 00:26:43,800 Speaker 1: say should I failed? That seems to me to be 513 00:26:43,880 --> 00:26:46,840 Speaker 1: a lot worse as a word that we always use 514 00:26:47,359 --> 00:26:49,680 Speaker 1: as opposed to saying I didn't succeed on that occasion? 515 00:26:50,920 --> 00:26:55,840 Speaker 1: How do we and you talked about detaching ourselves. They're 516 00:26:55,880 --> 00:26:58,119 Speaker 1: not physically attached to something. What do you mean by 517 00:26:58,200 --> 00:27:00,560 Speaker 1: that detachment? Is it a a sense? 518 00:27:03,800 --> 00:27:06,200 Speaker 2: Give me the just I'm going to answer that question. 519 00:27:06,400 --> 00:27:08,760 Speaker 2: Just give me the space to answer it fully. Okay, 520 00:27:09,000 --> 00:27:11,280 Speaker 2: I've got a layer a little bit walk through it. 521 00:27:11,480 --> 00:27:19,920 Speaker 2: Let me walk through it self. Doubt. Why do people 522 00:27:19,960 --> 00:27:22,520 Speaker 2: have self doubt? What a successful people have self doubt? 523 00:27:23,160 --> 00:27:25,320 Speaker 2: Why do some people have confidence and other people don't 524 00:27:25,359 --> 00:27:25,920 Speaker 2: have confidence? 525 00:27:26,040 --> 00:27:26,520 Speaker 1: Or a peer too? 526 00:27:26,840 --> 00:27:29,879 Speaker 2: Or a peer too? Okay? These were questions I started 527 00:27:29,920 --> 00:27:31,960 Speaker 2: to ask myself a few years ago before I wrote 528 00:27:32,000 --> 00:27:34,159 Speaker 2: my book, because I saw a lot of it in 529 00:27:34,200 --> 00:27:40,840 Speaker 2: the people that I was interviewing. From my psycho psychotherapeutic background, 530 00:27:41,080 --> 00:27:44,320 Speaker 2: what we know to be true is that your ego, 531 00:27:44,840 --> 00:27:47,240 Speaker 2: which is the construct of your mind based on your 532 00:27:47,320 --> 00:27:50,320 Speaker 2: values and beliefs, it's the lens by which you navigate 533 00:27:50,359 --> 00:27:54,399 Speaker 2: your life, is also the voice in your head. Do 534 00:27:54,480 --> 00:27:56,440 Speaker 2: you have a voice in your head? Do I talk 535 00:27:56,480 --> 00:27:56,920 Speaker 2: to your day? 536 00:27:57,640 --> 00:27:58,280 Speaker 1: Sure of yeah? 537 00:27:58,440 --> 00:28:01,600 Speaker 2: Sometimes? Okay, you've mastered it, right, But for a lot 538 00:28:01,640 --> 00:28:03,840 Speaker 2: of people, they haven't mastered it. And that voice in 539 00:28:03,920 --> 00:28:06,560 Speaker 2: their head, which is their ego, the voice of their ego, 540 00:28:07,240 --> 00:28:09,960 Speaker 2: says things to them that they shouldn't. It says things like, 541 00:28:10,119 --> 00:28:11,840 Speaker 2: you're not going to make it, no one's going to 542 00:28:11,960 --> 00:28:16,600 Speaker 2: like you, you look ugly, you're fat, etc. Okay, And 543 00:28:17,280 --> 00:28:20,440 Speaker 2: so I call my voice in my head Tammy. I've 544 00:28:20,480 --> 00:28:23,480 Speaker 2: given her a voice, so the name, Yeah, I've given 545 00:28:23,520 --> 00:28:25,480 Speaker 2: her a name. Sorry, So I spoke to Tammy this morning. 546 00:28:25,520 --> 00:28:27,119 Speaker 2: I told Tammy just to stay in the car so 547 00:28:27,480 --> 00:28:31,600 Speaker 2: Stella could be present with Mark today. So the ego 548 00:28:32,359 --> 00:28:35,640 Speaker 2: is created over time. It takes about twenty one years 549 00:28:35,720 --> 00:28:38,840 Speaker 2: for the ego to become fully evolved. The Mazzi development 550 00:28:38,920 --> 00:28:42,400 Speaker 2: stages of psychologist says that between zero and seven, your 551 00:28:42,520 --> 00:28:44,840 Speaker 2: values and beliefs are created, and then from seven till 552 00:28:44,880 --> 00:28:46,600 Speaker 2: twelve you go through a modeling period and then your 553 00:28:46,640 --> 00:28:49,120 Speaker 2: relationship period where you're fully formed at a mind level. 554 00:28:49,520 --> 00:28:52,080 Speaker 2: But the most important period of time is zero to seven. 555 00:28:52,360 --> 00:28:54,360 Speaker 2: And what happens during that time is your parents or 556 00:28:54,400 --> 00:28:57,080 Speaker 2: the people that you are. You know that you raised you. 557 00:28:57,560 --> 00:29:00,440 Speaker 2: They gift you your values and your beliefs. So if 558 00:29:00,480 --> 00:29:02,960 Speaker 2: you were born into a particular religious sector, if you 559 00:29:03,080 --> 00:29:07,080 Speaker 2: were born into a particular culture, your parents got divorced, 560 00:29:07,200 --> 00:29:11,080 Speaker 2: somebody died, whatever happened between zero and seven has imprinted 561 00:29:11,200 --> 00:29:14,520 Speaker 2: on you your values and beliefs. Now, what is a 562 00:29:14,640 --> 00:29:19,800 Speaker 2: value on? What is a belief? A value is for example, money, 563 00:29:20,960 --> 00:29:23,160 Speaker 2: and a belief around money is money doesn't grow on 564 00:29:23,240 --> 00:29:26,000 Speaker 2: trees or easy come, easy go, or everything I touch 565 00:29:26,080 --> 00:29:30,040 Speaker 2: turns to gold. Everyone has a belief system around money. 566 00:29:30,400 --> 00:29:35,760 Speaker 2: Another value is sex. A belief system around sex is 567 00:29:36,400 --> 00:29:39,320 Speaker 2: shouldn't have it before you're married, or if you come 568 00:29:39,360 --> 00:29:43,320 Speaker 2: from a Latin American culture, is it's free, enjoy yourself. 569 00:29:44,040 --> 00:29:46,400 Speaker 2: It's better be enjoyed. Right, It depends on what culture 570 00:29:46,440 --> 00:29:46,920 Speaker 2: you come from. 571 00:29:47,080 --> 00:29:51,560 Speaker 1: Right, although Latin American listeners, let me know, have fun. 572 00:29:52,840 --> 00:29:54,440 Speaker 2: And that is a really I mean, that's quite a 573 00:29:54,480 --> 00:29:56,920 Speaker 2: polarizing example. That's a very good way to describe what 574 00:29:57,040 --> 00:29:58,960 Speaker 2: is a value on what is a belief? And see, 575 00:29:58,960 --> 00:30:01,600 Speaker 2: we've got these belief that sit around our values, and 576 00:30:01,720 --> 00:30:04,120 Speaker 2: that becomes the lens by which we operate in our life. 577 00:30:04,200 --> 00:30:09,320 Speaker 2: And our lens is our ego. Now, coming back to 578 00:30:09,400 --> 00:30:13,360 Speaker 2: your question, you are not your ego. You are not 579 00:30:13,880 --> 00:30:16,800 Speaker 2: the lens by which you operate in your life. That 580 00:30:17,000 --> 00:30:22,920 Speaker 2: lens is changeable. Sometimes that lens doesn't serve you. You see, 581 00:30:22,960 --> 00:30:28,600 Speaker 2: the seed of all negative human emotions comes from the ego. Anger, sadness, guilt, shame, 582 00:30:29,440 --> 00:30:32,040 Speaker 2: the experience of anxiety and depression all comes from this 583 00:30:32,280 --> 00:30:36,680 Speaker 2: part of our mind, our ego, and it's given to you. 584 00:30:37,880 --> 00:30:41,360 Speaker 2: So if something happened to you between that period of time, 585 00:30:42,440 --> 00:30:45,000 Speaker 2: it will could possibly play out in your later years 586 00:30:45,000 --> 00:30:47,800 Speaker 2: of life. An example from a corporate lenses is that 587 00:30:48,160 --> 00:30:51,720 Speaker 2: I'll often get a mid thirties individual that's just about 588 00:30:51,720 --> 00:30:54,400 Speaker 2: to start their executive career and something's happened. There's been 589 00:30:54,400 --> 00:30:56,600 Speaker 2: an altercation at work, the amount of lost their joab 590 00:30:56,720 --> 00:30:58,920 Speaker 2: or there's no connection between them and the CEO, and 591 00:30:58,960 --> 00:31:00,520 Speaker 2: they rock up to my doorster and they're like, I 592 00:31:00,600 --> 00:31:02,640 Speaker 2: think I need a new job. And at that point, 593 00:31:02,680 --> 00:31:05,240 Speaker 2: I'm not asking them questions about their skills. And you know, 594 00:31:05,600 --> 00:31:07,760 Speaker 2: you know you are unable to execute on the strategy 595 00:31:07,920 --> 00:31:09,800 Speaker 2: or you know, how do you manage change and do 596 00:31:09,880 --> 00:31:12,640 Speaker 2: you understand how to create a culture and environment. I'm like, 597 00:31:13,560 --> 00:31:16,080 Speaker 2: tell me about yourself. Let's go back to the beginning 598 00:31:16,120 --> 00:31:18,920 Speaker 2: of your life. And by the way, this is what 599 00:31:19,040 --> 00:31:22,560 Speaker 2: executive search firms do. This is how they profile. They 600 00:31:22,640 --> 00:31:25,280 Speaker 2: go back to the beginning of life because what happens 601 00:31:25,320 --> 00:31:30,840 Speaker 2: then generally creates your leadership style. It generally creates how 602 00:31:30,880 --> 00:31:35,240 Speaker 2: you operate in life. So if you need if you 603 00:31:35,320 --> 00:31:37,560 Speaker 2: are experiencing these things, or if you want to make 604 00:31:37,640 --> 00:31:39,480 Speaker 2: changes in your life, you have to go back to 605 00:31:39,800 --> 00:31:42,440 Speaker 2: this operating model that you've created. It's kind of like 606 00:31:42,520 --> 00:31:44,280 Speaker 2: a pizza base. You've got to pick off the toppings 607 00:31:44,320 --> 00:31:45,640 Speaker 2: that your mum and dad have been given to you. 608 00:31:46,640 --> 00:31:50,000 Speaker 2: So a question for you, actually just a demonstration. Have 609 00:31:50,120 --> 00:31:54,720 Speaker 2: you ever felt sadness or guilt or that feeling of 610 00:31:55,320 --> 00:31:59,400 Speaker 2: anxiety do you have? Have you ever felt any negative 611 00:31:59,440 --> 00:31:59,920 Speaker 2: human emotion? 612 00:32:00,680 --> 00:32:02,560 Speaker 1: Not? Really, I've never been depressed. 613 00:32:03,280 --> 00:32:06,880 Speaker 2: I'm not talking about something clinical. I'm talking about happy. 614 00:32:07,040 --> 00:32:08,800 Speaker 2: Let's go with a positive. If you ever feel happy, I. 615 00:32:08,800 --> 00:32:12,760 Speaker 1: Don't really get happy. The only negative only emotion I 616 00:32:12,840 --> 00:32:13,560 Speaker 1: really it is anger? 617 00:32:14,280 --> 00:32:14,640 Speaker 2: Anger? 618 00:32:15,320 --> 00:32:18,000 Speaker 1: Yes, okay, that's the only one all the rest of. 619 00:32:18,120 --> 00:32:19,400 Speaker 2: All right, So let's work with anger. 620 00:32:19,440 --> 00:32:19,800 Speaker 1: Average. 621 00:32:19,920 --> 00:32:23,800 Speaker 2: Let's work with anger. Okay. Can you perceive when you're angry? Angry? 622 00:32:24,560 --> 00:32:25,640 Speaker 1: Do I know what makes me angry? 623 00:32:25,760 --> 00:32:27,480 Speaker 2: No? Can you perceive it when you're angry? Can you 624 00:32:27,520 --> 00:32:28,240 Speaker 2: say it, I'm angry? 625 00:32:28,440 --> 00:32:28,640 Speaker 1: Yeah? 626 00:32:28,800 --> 00:32:32,640 Speaker 2: Okay. So there's an awareness inside of you that has 627 00:32:32,720 --> 00:32:34,920 Speaker 2: perceived that emotion. 628 00:32:35,280 --> 00:32:36,920 Speaker 1: But to do that I alread to answer a psychiatrist. 629 00:32:36,920 --> 00:32:38,440 Speaker 1: So I went, I did therapy for all this. 630 00:32:38,680 --> 00:32:43,640 Speaker 2: Yeah, good, okay, So we need to teach people how 631 00:32:43,680 --> 00:32:45,440 Speaker 2: to do that for themselves. So the fact is is 632 00:32:45,520 --> 00:32:47,840 Speaker 2: that that anger sits in your ego. But the fact 633 00:32:47,880 --> 00:32:49,880 Speaker 2: that you're aware of it is that there's an awareness 634 00:32:50,280 --> 00:32:53,320 Speaker 2: within you that can perceive that anger. There's a deeper 635 00:32:53,360 --> 00:32:55,840 Speaker 2: awareness and intelligence. So what we're trying to do is 636 00:32:55,880 --> 00:32:58,200 Speaker 2: we're trying to separate the difference between that which is 637 00:32:58,280 --> 00:33:01,600 Speaker 2: ego and that which is your awareness. And when you 638 00:33:01,680 --> 00:33:04,520 Speaker 2: can do that, when you can accept that that which 639 00:33:04,600 --> 00:33:06,760 Speaker 2: is your operating model of life, which is given to 640 00:33:06,840 --> 00:33:09,680 Speaker 2: you from your parents, from your family. First of all, 641 00:33:10,360 --> 00:33:13,560 Speaker 2: you didn't ask for it was given to you, and 642 00:33:13,760 --> 00:33:17,680 Speaker 2: you can change it over time. The aware it means 643 00:33:17,720 --> 00:33:20,760 Speaker 2: that you can detach from that, you can become you 644 00:33:20,840 --> 00:33:23,440 Speaker 2: can sit in your seat of consciousness and be the 645 00:33:23,800 --> 00:33:26,600 Speaker 2: observer of that anger. It is not the same thing. 646 00:33:26,880 --> 00:33:30,360 Speaker 2: You and your ego are not the same thing. So 647 00:33:30,520 --> 00:33:33,920 Speaker 2: coming back to your question, how do you detach? First 648 00:33:33,960 --> 00:33:35,440 Speaker 2: of all, for you to be able to attach, you 649 00:33:35,560 --> 00:33:39,880 Speaker 2: have to be aware. This is just fundamental basic psychology. 650 00:33:39,920 --> 00:33:44,000 Speaker 2: One oh one ego, you do different things. Awareness that 651 00:33:44,120 --> 00:33:48,080 Speaker 2: can observe the feeling. That is actually what we work 652 00:33:48,120 --> 00:33:51,360 Speaker 2: with in psychotherapy and it's what we need to start 653 00:33:51,440 --> 00:33:56,000 Speaker 2: teaching everybody out there. Basic like getting a glass of 654 00:33:56,080 --> 00:33:57,840 Speaker 2: water and having a drink, You've got to be able 655 00:33:57,880 --> 00:33:59,880 Speaker 2: to understand that which is ego versus that which is you, 656 00:34:00,400 --> 00:34:03,000 Speaker 2: and how to detach from that, because if that is 657 00:34:03,600 --> 00:34:08,239 Speaker 2: a parasite in your mind, the worst parasite is a 658 00:34:08,280 --> 00:34:12,040 Speaker 2: negative mind. By the way, If that's if that ego 659 00:34:12,239 --> 00:34:16,279 Speaker 2: is running a system of thinking that is not serving you, 660 00:34:17,760 --> 00:34:20,880 Speaker 2: and you the consciousness, the awareness is enmeshed in that, 661 00:34:22,320 --> 00:34:25,680 Speaker 2: then we have the epidemic that we are experiencing right now, 662 00:34:25,719 --> 00:34:26,799 Speaker 2: which is the mental health one. 663 00:34:27,400 --> 00:34:30,440 Speaker 1: So what would you say to an employer on what 664 00:34:30,600 --> 00:34:34,000 Speaker 1: you just said? What would an employer take from that? 665 00:34:34,120 --> 00:34:35,839 Speaker 1: And what would an employee take for you just said 666 00:34:36,280 --> 00:34:38,200 Speaker 1: so much? Let's start with employer. 667 00:34:38,560 --> 00:34:39,440 Speaker 2: Start with an employee. 668 00:34:39,440 --> 00:34:42,160 Speaker 1: I hate the word, but doesn't matter. I just hate 669 00:34:42,160 --> 00:34:43,640 Speaker 1: the word employer. Sounds terrible, but. 670 00:34:43,719 --> 00:34:47,160 Speaker 2: Well, look, every employee, generally speaking, every employer is also employee. 671 00:34:47,440 --> 00:34:50,120 Speaker 1: Well to me, everybody works for themselves, and I call 672 00:34:50,160 --> 00:34:52,720 Speaker 1: an employee because there's a different sort of reward system 673 00:34:52,760 --> 00:34:56,279 Speaker 1: and there's regulations around it. But employees still work for 674 00:34:56,320 --> 00:34:58,480 Speaker 1: themselves the end of the day. They're giving you their 675 00:34:58,560 --> 00:35:02,759 Speaker 1: time and effort, skills in reach over money, and they 676 00:35:02,760 --> 00:35:06,600 Speaker 1: are employers giving them a seat, space and opportunity in 677 00:35:06,719 --> 00:35:10,479 Speaker 1: return for their time. So that's yeah, anyway, it doesn't 678 00:35:10,480 --> 00:35:13,960 Speaker 1: really matter? Manager, manager, So what would you say to 679 00:35:14,440 --> 00:35:16,800 Speaker 1: a manager of people or someone who wants to recruit 680 00:35:16,880 --> 00:35:19,520 Speaker 1: people into their organization from what you just said? What 681 00:35:19,600 --> 00:35:21,200 Speaker 1: do they need to know? From what you just said? 682 00:35:22,560 --> 00:35:26,840 Speaker 2: First of all, a disengaged workforce costs our global population 683 00:35:27,200 --> 00:35:30,320 Speaker 2: nine trillion US dollars a year. It's about nine percent 684 00:35:30,360 --> 00:35:31,200 Speaker 2: of the global GDP. 685 00:35:31,400 --> 00:35:32,799 Speaker 1: Is that about productivity or. 686 00:35:32,760 --> 00:35:34,440 Speaker 2: Audibly disengage employees? 687 00:35:34,520 --> 00:35:35,360 Speaker 1: What's that mean? So? 688 00:35:35,440 --> 00:35:39,840 Speaker 2: A disengaged employe, according to Gallup survey, is linked to 689 00:35:40,040 --> 00:35:43,200 Speaker 2: individuals that are experiencing any given point in time and 690 00:35:43,280 --> 00:35:45,400 Speaker 2: go sadness, skilled anxiety, and stress. 691 00:35:45,280 --> 00:35:48,600 Speaker 1: Right outside of the office, maybe in their private. 692 00:35:48,400 --> 00:35:51,680 Speaker 2: Life, in their life. Just there's no I really think 693 00:35:51,760 --> 00:35:55,160 Speaker 2: there's such a thing as separation between life and work life. 694 00:35:55,239 --> 00:35:59,120 Speaker 2: I think it's pretty a mesh these days realistically. So 695 00:35:59,440 --> 00:36:04,120 Speaker 2: in life life, those according to Gallop, those that have 696 00:36:04,520 --> 00:36:10,280 Speaker 2: been experiencing those five negative human emotions, anyone or ale, anyone, 697 00:36:10,960 --> 00:36:13,440 Speaker 2: any one of them. I mean, each one has a 698 00:36:13,520 --> 00:36:17,920 Speaker 2: separate line item and has a separate statistic attached to it. 699 00:36:18,080 --> 00:36:20,560 Speaker 2: But if we can kind of grab them as a collective, 700 00:36:22,400 --> 00:36:27,640 Speaker 2: eighty to ninety percent are actively disengaged in their job. 701 00:36:28,400 --> 00:36:32,399 Speaker 2: So if you have an individual that is experiencing these things, 702 00:36:32,560 --> 00:36:36,040 Speaker 2: it's very likely that they will be in some form disengaged. 703 00:36:36,080 --> 00:36:40,120 Speaker 2: In the same report, it's said that people that were 704 00:36:40,320 --> 00:36:46,280 Speaker 2: thriving and happy were seventy to ninety percent engage actively 705 00:36:46,360 --> 00:36:48,640 Speaker 2: engaged in their job. So what we have here is 706 00:36:48,719 --> 00:36:52,640 Speaker 2: a question is a chicken or the egg? As an employer, 707 00:36:53,440 --> 00:36:55,560 Speaker 2: is it my role to make people happy? No? 708 00:36:56,640 --> 00:36:58,680 Speaker 1: Not possibly either, No, not possible either. 709 00:36:59,160 --> 00:37:01,960 Speaker 2: However, is it my role to deliver the strategy? And 710 00:37:02,080 --> 00:37:04,000 Speaker 2: is it my role to deliver to the shareholders the 711 00:37:04,080 --> 00:37:05,919 Speaker 2: P and L? And is it my role to deliver 712 00:37:06,040 --> 00:37:08,920 Speaker 2: what it is in my job description? It? Yes, it is. Okay, Well, 713 00:37:09,000 --> 00:37:11,880 Speaker 2: now what you're dealing with is you're dealing with a 714 00:37:12,040 --> 00:37:21,120 Speaker 2: landscape where people need help. And one in two Australians 715 00:37:21,440 --> 00:37:23,880 Speaker 2: will experience some form of mental health episode in their 716 00:37:23,960 --> 00:37:27,959 Speaker 2: lifetime and one in five Australians experience it at least 717 00:37:28,120 --> 00:37:32,080 Speaker 2: once on a yearly basis. And so you have to 718 00:37:32,160 --> 00:37:35,240 Speaker 2: be dealing with these new inputs. These are the new inputs. 719 00:37:36,280 --> 00:37:41,040 Speaker 1: So we have to teach people employers what just call it, managers. 720 00:37:40,800 --> 00:37:46,240 Speaker 2: Managers and employees. We have to teach people that stress 721 00:37:46,280 --> 00:37:48,840 Speaker 2: that they're experiencing. They can manage it if they know, 722 00:37:48,960 --> 00:37:51,719 Speaker 2: if they learn how. And I'm not talking about exercise 723 00:37:51,800 --> 00:37:56,920 Speaker 2: and meditation and you know, you know, having kind of 724 00:37:57,080 --> 00:37:59,960 Speaker 2: healthy habits. I'm talking deeper than that. I'm talking about 725 00:38:00,600 --> 00:38:03,520 Speaker 2: becoming learning the inputs of becoming your own psychotherapist. So 726 00:38:03,600 --> 00:38:06,000 Speaker 2: you know, Oh, I'm experiencing a bit of fear right now. 727 00:38:06,080 --> 00:38:07,080 Speaker 2: What can I do about this? 728 00:38:07,880 --> 00:38:08,040 Speaker 1: Oh? 729 00:38:08,120 --> 00:38:10,600 Speaker 2: Okay, I can breathe out longer than I breathe in, 730 00:38:10,719 --> 00:38:14,640 Speaker 2: and I can activate my vagus nerve and just decompress 731 00:38:14,680 --> 00:38:16,160 Speaker 2: a little bit, so I can bring that back in. 732 00:38:16,840 --> 00:38:21,680 Speaker 2: It's the individual's responsibility to manage themselves. But we've got 733 00:38:21,719 --> 00:38:24,840 Speaker 2: a collective voice out there, which is my job's crap 734 00:38:25,000 --> 00:38:27,239 Speaker 2: or you know, I don't like my manager. It's two 735 00:38:27,320 --> 00:38:28,160 Speaker 2: sides of the story. 736 00:38:29,000 --> 00:38:33,359 Speaker 1: So but should do employers have any obligation around this? So? Yes, 737 00:38:33,719 --> 00:38:36,000 Speaker 1: So I'm an employer and I've got some people, and 738 00:38:36,080 --> 00:38:38,879 Speaker 1: I can notice that there shoulders are slumped over. It's 739 00:38:38,880 --> 00:38:40,279 Speaker 1: a bit of body language or something like that, and 740 00:38:40,320 --> 00:38:43,520 Speaker 1: they're not. They just don't seem to be themselves. What's 741 00:38:43,560 --> 00:38:46,239 Speaker 1: my obligation? What should I be doing? Shall be saying? You, Okay, 742 00:38:46,400 --> 00:38:47,080 Speaker 1: what was the deal? 743 00:38:47,719 --> 00:38:52,040 Speaker 2: So, I mean, I actually can't say from a legal 744 00:38:52,080 --> 00:38:54,520 Speaker 2: perspective what their obligation is, but yes, they have an 745 00:38:54,560 --> 00:38:58,759 Speaker 2: obligation to run business. Yeah, it's got to roll up 746 00:38:59,480 --> 00:39:03,840 Speaker 2: as a sea. You first got to decide that mental 747 00:39:03,880 --> 00:39:08,000 Speaker 2: well being is a priority, a strategic priority, and therefore, 748 00:39:08,000 --> 00:39:11,799 Speaker 2: if it's a strategic priority, it gets written down as 749 00:39:13,960 --> 00:39:17,320 Speaker 2: something that you're going to invest in. You allocate funds 750 00:39:17,440 --> 00:39:20,600 Speaker 2: to this particular area. Because if you understand that this 751 00:39:20,800 --> 00:39:23,759 Speaker 2: is important, then what happens is is that you won't 752 00:39:23,800 --> 00:39:25,799 Speaker 2: get to a point. It's less likely that you will 753 00:39:25,840 --> 00:39:28,160 Speaker 2: get to a point where you will have a disengaged employee. 754 00:39:29,760 --> 00:39:34,800 Speaker 2: A disengaged employee can be influenced by an engaged manager. 755 00:39:35,760 --> 00:39:39,040 Speaker 2: So the advice to employers out there is invest in 756 00:39:39,080 --> 00:39:41,520 Speaker 2: your managers. Teacher managers how to deal with this. Hrbrid 757 00:39:41,520 --> 00:39:44,799 Speaker 2: Business Review published an article in August of last year 758 00:39:45,320 --> 00:39:48,040 Speaker 2: stating that for us to do this, for us to 759 00:39:48,239 --> 00:39:52,120 Speaker 2: change the connection and the engagement of people in the workforce, 760 00:39:52,400 --> 00:39:54,120 Speaker 2: the one thing that we've got to do is we've 761 00:39:54,160 --> 00:39:56,920 Speaker 2: got to teach our middle managers how to be cognitive 762 00:39:56,960 --> 00:40:01,600 Speaker 2: behavioral therapists. Quite unquote teach them, so CBT teach them 763 00:40:01,640 --> 00:40:05,360 Speaker 2: neuro linguistic programming. And I couldn't believe my ears. I 764 00:40:05,400 --> 00:40:10,279 Speaker 2: couldn't believe what I was reading. Yes, the world has 765 00:40:10,440 --> 00:40:13,279 Speaker 2: changed and we've got to change our skills. The World 766 00:40:13,320 --> 00:40:16,480 Speaker 2: Economic Forum publishes a report every year called Skills of 767 00:40:16,520 --> 00:40:20,040 Speaker 2: the Future. In twenty twenty two, a new skill landed 768 00:40:20,080 --> 00:40:23,160 Speaker 2: on the top ten skills list. That new skill was 769 00:40:23,280 --> 00:40:28,640 Speaker 2: self management self mastery. This year twenty twenty four, six 770 00:40:28,840 --> 00:40:31,160 Speaker 2: out of the top ten skills that we need for 771 00:40:31,200 --> 00:40:33,680 Speaker 2: the future, which is the future for World Economic Forum 772 00:40:33,760 --> 00:40:37,279 Speaker 2: is five years from now, six of the top ten 773 00:40:37,920 --> 00:40:42,160 Speaker 2: were self mastery skills. And so what's happening is is 774 00:40:42,239 --> 00:40:46,319 Speaker 2: that we need to learn this as a hard skill 775 00:40:46,400 --> 00:40:48,320 Speaker 2: like picking up a phone and knowing how to create 776 00:40:48,360 --> 00:40:51,799 Speaker 2: an app or create a podcast. And so I'm out 777 00:40:51,840 --> 00:40:54,239 Speaker 2: to normalize it. My full time job is the see 778 00:40:54,320 --> 00:40:57,800 Speaker 2: of a recruitment agency, but I do this as this 779 00:40:58,239 --> 00:40:59,160 Speaker 2: is my life's work. 780 00:41:00,800 --> 00:41:03,120 Speaker 1: Give me a broad explanation that your life's word meaning 781 00:41:03,400 --> 00:41:06,279 Speaker 1: outside of your business, this is something that you have 782 00:41:06,440 --> 00:41:11,160 Speaker 1: ambitions about making or maybe perhaps not changing, but adopting. 783 00:41:11,760 --> 00:41:14,879 Speaker 2: Yeah. Look, I wrote a book called Stoneheart, Light Heart. 784 00:41:14,920 --> 00:41:18,839 Speaker 2: The Intelligence of Self Mastery, Stoneheart, Light Heart, The Intelligence 785 00:41:18,880 --> 00:41:23,800 Speaker 2: of Self Mastery, and I wrote that book, and that 786 00:41:23,960 --> 00:41:29,560 Speaker 2: book has been recognized by multiple universities, and it also 787 00:41:29,640 --> 00:41:33,400 Speaker 2: got me my honorary fellowship at Western Sydney UNI. And 788 00:41:35,480 --> 00:41:39,960 Speaker 2: the universities are really progressive, actually very progressive. They are 789 00:41:40,040 --> 00:41:44,200 Speaker 2: teaching these ideas now in business school and I'm a 790 00:41:45,760 --> 00:41:49,080 Speaker 2: guest lecturer at many business schools at the moment, teaching 791 00:41:49,360 --> 00:41:52,320 Speaker 2: our younger generation how to master their ego, how to 792 00:41:52,400 --> 00:41:54,839 Speaker 2: detach from their ego, how to build a healthy relationship 793 00:41:54,880 --> 00:41:57,920 Speaker 2: with failure, and how to cultivate confidence. At the end 794 00:41:57,960 --> 00:42:02,520 Speaker 2: of that, I guess the story I can share with 795 00:42:02,600 --> 00:42:05,160 Speaker 2: you with this book and why it's become my life's 796 00:42:05,480 --> 00:42:08,200 Speaker 2: I really think it's, you know, the good work that 797 00:42:08,239 --> 00:42:11,000 Speaker 2: I'm going to do in my life. As I wrote it, 798 00:42:11,080 --> 00:42:13,600 Speaker 2: and an executive from Chart Accounts Australia picked up the 799 00:42:13,640 --> 00:42:15,799 Speaker 2: book and read it and said this is I love 800 00:42:15,880 --> 00:42:21,320 Speaker 2: this book and I'm going to bring this into our community. 801 00:42:21,760 --> 00:42:23,720 Speaker 2: And they've got one hundred and thirty five thousand members 802 00:42:23,920 --> 00:42:27,640 Speaker 2: in Australia globally actually, and so over the last couple 803 00:42:27,680 --> 00:42:29,640 Speaker 2: of years I've been working with them and I do 804 00:42:30,239 --> 00:42:32,320 Speaker 2: so many keynote speeches for them, and they givet my 805 00:42:32,360 --> 00:42:34,719 Speaker 2: book to so many of their members, so many people 806 00:42:34,760 --> 00:42:37,200 Speaker 2: in the audience. And then I was so grateful to 807 00:42:37,239 --> 00:42:40,520 Speaker 2: this guy, who's really, you know, taking this work forward 808 00:42:40,600 --> 00:42:42,560 Speaker 2: with me. And then one day I was at Western 809 00:42:42,600 --> 00:42:45,040 Speaker 2: Sydney UNI and I was doing some work with them, 810 00:42:45,080 --> 00:42:48,640 Speaker 2: and the dean of the business school dear speech, and 811 00:42:48,719 --> 00:42:50,920 Speaker 2: then I was mixed up. I was a keynote, I 812 00:42:51,000 --> 00:42:52,880 Speaker 2: was a guest lecturer, and I did my lecture on 813 00:42:53,160 --> 00:42:56,080 Speaker 2: self mastering. At the end, he came up to me 814 00:42:56,280 --> 00:42:59,480 Speaker 2: and he said, excuse me, I talk to you so yes, 815 00:43:00,040 --> 00:43:01,600 Speaker 2: my name Stella. He goes, I know who you are. 816 00:43:02,280 --> 00:43:04,480 Speaker 2: He goes, I was given your book eight months ago. 817 00:43:04,920 --> 00:43:08,640 Speaker 2: And I said, oh, wonderful. And he says, I need 818 00:43:08,719 --> 00:43:11,640 Speaker 2: to tell you something. He goes, I'm an economist, I'm 819 00:43:11,680 --> 00:43:13,800 Speaker 2: a professor, and I'm the dean of this business school. 820 00:43:15,120 --> 00:43:20,520 Speaker 2: Your book changed my life, said how so? He said, 821 00:43:22,480 --> 00:43:27,520 Speaker 2: all my life I really wondered who I was, and 822 00:43:28,000 --> 00:43:31,920 Speaker 2: your book gave me a pathway to integrate who I 823 00:43:32,000 --> 00:43:34,520 Speaker 2: thought I was and who I was. And now I 824 00:43:34,680 --> 00:43:37,000 Speaker 2: know why I am who I am, and I feel 825 00:43:37,040 --> 00:43:40,279 Speaker 2: so comfortable with that I want to let you know 826 00:43:40,719 --> 00:43:43,879 Speaker 2: that your book is on my bedside table, and every 827 00:43:43,920 --> 00:43:46,200 Speaker 2: time I go overseas with my job, I take your 828 00:43:46,239 --> 00:43:51,080 Speaker 2: book with me. And I started to cry. And I 829 00:43:51,160 --> 00:43:55,319 Speaker 2: started to cry because it was the individual who gave 830 00:43:55,440 --> 00:43:59,040 Speaker 2: me that feedback that made me realize that this is 831 00:43:59,160 --> 00:44:06,680 Speaker 2: my life's work. And so I now create reels on 832 00:44:06,760 --> 00:44:09,319 Speaker 2: this I record, you know, for an hour every week. 833 00:44:11,120 --> 00:44:13,320 Speaker 2: I don't make money from it. You make money from books, 834 00:44:13,560 --> 00:44:17,279 Speaker 2: not even a cent, okay, But I give my time 835 00:44:17,400 --> 00:44:22,560 Speaker 2: now to this area because I believe that in this 836 00:44:23,600 --> 00:44:27,680 Speaker 2: crazy world where people are mentally sick, that they must 837 00:44:28,120 --> 00:44:32,400 Speaker 2: learn this one tool, because I think that he can 838 00:44:32,560 --> 00:44:33,960 Speaker 2: remarkably change. 839 00:44:34,080 --> 00:44:36,280 Speaker 1: Has mastery that one tool. 840 00:44:36,239 --> 00:44:39,920 Speaker 2: Well self master is the umbrella that actually talks to 841 00:44:40,239 --> 00:44:43,000 Speaker 2: mastering the division of you and ego. You've got to 842 00:44:43,040 --> 00:44:43,480 Speaker 2: be able to. 843 00:44:43,520 --> 00:44:48,400 Speaker 1: Do that so putting ourselves away from our ego. So 844 00:44:48,520 --> 00:44:50,319 Speaker 1: sometimes I remember of many years I read a book. 845 00:44:50,640 --> 00:44:51,799 Speaker 1: I can't remember the name of the auth. He as 846 00:44:51,800 --> 00:44:54,239 Speaker 1: a neurologist, but it was he wrote a book with 847 00:44:54,280 --> 00:44:57,719 Speaker 1: an illustrator like a comic strip illustrator, and the book 848 00:44:57,800 --> 00:45:03,600 Speaker 1: was called Neurocomic. And he actually explains in an illustrative 849 00:45:03,640 --> 00:45:08,880 Speaker 1: way with some narrative, how we build a story up 850 00:45:08,880 --> 00:45:16,759 Speaker 1: about ourselves neurologically, in our neurological system, and then that 851 00:45:16,920 --> 00:45:19,720 Speaker 1: story keeps getting affirmed by things we do and people 852 00:45:19,800 --> 00:45:21,719 Speaker 1: that we meet, and we keep building up the story, 853 00:45:21,760 --> 00:45:23,759 Speaker 1: which is, like what you're saying, the ego, that's how 854 00:45:23,800 --> 00:45:26,279 Speaker 1: I am, and we actually think that's the person we are. 855 00:45:26,880 --> 00:45:31,560 Speaker 1: And then when we think about plasticity, the plasticity of 856 00:45:31,600 --> 00:45:34,800 Speaker 1: the brain or the satellitar system within the brain, that is, 857 00:45:35,719 --> 00:45:38,040 Speaker 1: you can actually change who you are as long as 858 00:45:38,080 --> 00:45:42,200 Speaker 1: you recognize that this is just a story about yourself exactly. 859 00:45:42,600 --> 00:45:46,759 Speaker 1: And appeal often say to me, well, you know, once age, 860 00:45:46,920 --> 00:45:50,960 Speaker 1: you weren't a partner of chart accounts. Then you become 861 00:45:51,000 --> 00:45:53,880 Speaker 1: a partner of a law firm. Then you became a developer, 862 00:45:53,880 --> 00:45:56,960 Speaker 1: and then you became a finance business. Biba, now you 863 00:45:57,000 --> 00:45:59,840 Speaker 1: a podcast because I don't have a view on myself 864 00:46:00,640 --> 00:46:03,200 Speaker 1: because I read this book like thirty odd years ago, 865 00:46:03,880 --> 00:46:06,400 Speaker 1: and I knew nothing at that stage, wasn't I was 866 00:46:06,480 --> 00:46:08,680 Speaker 1: just interested. I knew nothing by that stage about plasticity 867 00:46:08,719 --> 00:46:11,160 Speaker 1: and stuff like that. But you're right, I mean I 868 00:46:11,719 --> 00:46:14,200 Speaker 1: was actually becoming quite clear to me in my mind, 869 00:46:15,520 --> 00:46:19,719 Speaker 1: the ability to reinvent yourself. Let's call it is about 870 00:46:19,800 --> 00:46:23,200 Speaker 1: detaching yourself from who you think you are. Yes, you 871 00:46:23,320 --> 00:46:26,879 Speaker 1: call it the ego, let's call it. You know my story? Yes? 872 00:46:27,239 --> 00:46:29,680 Speaker 1: And your parents lay down the plank for your story 873 00:46:29,719 --> 00:46:31,719 Speaker 1: in the beginning. I mean you have done it. You 874 00:46:31,880 --> 00:46:34,440 Speaker 1: were going to be a doctor, and then you're reinventing 875 00:46:34,480 --> 00:46:37,560 Speaker 1: yourself to become a salesperson. Then you reinvent yourself, etc. 876 00:46:38,840 --> 00:46:42,960 Speaker 1: In other words, flexibility. And people often say how do 877 00:46:43,080 --> 00:46:44,040 Speaker 1: I remain relevant? 878 00:46:45,440 --> 00:46:48,879 Speaker 2: Not me? Not how Mark grew ultimate strategic question, how. 879 00:46:48,840 --> 00:46:53,080 Speaker 1: Do you remain relevant as or how can they remain relevant? Well, 880 00:46:53,120 --> 00:46:56,600 Speaker 1: the first thing is to your phraseology is you've got 881 00:46:56,680 --> 00:46:59,720 Speaker 1: to detach yourself from who, your ego or your story 882 00:47:00,560 --> 00:47:02,360 Speaker 1: and look at what stories are relevant out there? What 883 00:47:02,600 --> 00:47:05,000 Speaker 1: are people looking for? You know, what they want to 884 00:47:05,040 --> 00:47:07,719 Speaker 1: talk about? Exactly where they going with stuff? Yes? And 885 00:47:08,360 --> 00:47:11,239 Speaker 1: so I think that's fascinating. So I don't remember the 886 00:47:11,280 --> 00:47:12,879 Speaker 1: name of your book. I know it's in the show notes, 887 00:47:12,920 --> 00:47:14,120 Speaker 1: but could you just tell me the name of your 888 00:47:14,120 --> 00:47:16,799 Speaker 1: book again? And where can people get it? Stoneheart, light Heart, 889 00:47:16,840 --> 00:47:21,680 Speaker 1: the Stone Heart, Lion Heart, light Stoneheart, Lightheart. 890 00:47:21,400 --> 00:47:24,000 Speaker 2: The Intelligence of self mastery and when it can be 891 00:47:24,080 --> 00:47:31,480 Speaker 2: purchased globally from every single book to Angus and Robinson, Amazon, 892 00:47:31,680 --> 00:47:34,480 Speaker 2: It's on Spotify, it's an audio board, it's a digital 893 00:47:34,680 --> 00:47:36,760 Speaker 2: you can get it everywhere. It's sold everywhere. 894 00:47:36,920 --> 00:47:40,839 Speaker 1: And I know you've said this is your life work, 895 00:47:40,920 --> 00:47:45,799 Speaker 1: but outside of your real business, which is matching people up. 896 00:47:46,239 --> 00:47:50,960 Speaker 1: But what about if people ask questions about it? Can 897 00:47:51,000 --> 00:47:53,479 Speaker 1: they get you on a Is there a Facebook page 898 00:47:53,520 --> 00:47:55,160 Speaker 1: or is there an Instagram page where they can? Actually 899 00:47:55,480 --> 00:47:57,000 Speaker 1: you're not going to talk to me individually, but no. 900 00:47:57,080 --> 00:47:59,520 Speaker 2: No, no, no, no, I've got I've got an Instagram 901 00:47:59,560 --> 00:48:01,880 Speaker 2: page with pretty big following. Actually, I've got a TikTok 902 00:48:01,960 --> 00:48:05,440 Speaker 2: page LinkedIn. I publish all of my work on all socials. 903 00:48:05,960 --> 00:48:09,399 Speaker 1: And so where what does that call? Now, you're let's 904 00:48:09,400 --> 00:48:10,480 Speaker 1: call it your Instagram page. 905 00:48:10,280 --> 00:48:14,000 Speaker 2: For example Stella Petro contra Stella dot or just still 906 00:48:14,360 --> 00:48:15,440 Speaker 2: Stella my full. 907 00:48:15,320 --> 00:48:17,680 Speaker 1: Name pe I should say it's p E T R 908 00:48:17,680 --> 00:48:20,680 Speaker 1: O U correct the C O N C H A correct. So, 909 00:48:21,040 --> 00:48:23,239 Speaker 1: because I'd imagine what you're doing with your content is 910 00:48:23,280 --> 00:48:25,520 Speaker 1: you're actually sort of probably asking questions that people haven't 911 00:48:25,560 --> 00:48:27,440 Speaker 1: asked you or may have asked you but you just 912 00:48:27,480 --> 00:48:29,239 Speaker 1: decide in a content says, well that's good one. I 913 00:48:29,360 --> 00:48:31,520 Speaker 1: might just play around with that that whatever that is, 914 00:48:31,880 --> 00:48:32,640 Speaker 1: and do you talk to it? 915 00:48:32,920 --> 00:48:34,920 Speaker 2: Yeah? I talk to it, you know. I get emails 916 00:48:35,040 --> 00:48:38,800 Speaker 2: all all the time from people. My socials are huge, actually, 917 00:48:39,400 --> 00:48:41,319 Speaker 2: and I create content specifically for them. 918 00:48:41,680 --> 00:48:42,520 Speaker 1: And there's no money in it. 919 00:48:42,600 --> 00:48:44,840 Speaker 2: As you say, no, no, no, this is this is 920 00:48:44,960 --> 00:48:47,840 Speaker 2: totally a passion project history anyway. 921 00:48:47,920 --> 00:48:49,640 Speaker 1: So people are going to be looking Instagram for all 922 00:48:49,719 --> 00:48:52,840 Speaker 1: sorts of things. Perhaps if they're got a question, or 923 00:48:52,880 --> 00:48:56,360 Speaker 1: they're feeling a little bit self doubt, or they're whatever 924 00:48:56,440 --> 00:48:58,680 Speaker 1: it is, that's the sort of thing they should be doing. 925 00:48:58,880 --> 00:49:00,840 Speaker 2: I am writing a second book the moment. I'll publish 926 00:49:00,920 --> 00:49:03,680 Speaker 2: it next year called self Mastery at Work. And I'm 927 00:49:03,760 --> 00:49:07,719 Speaker 2: halfway through producing a course that I'm recording at the 928 00:49:07,760 --> 00:49:11,879 Speaker 2: moment so people can do this work in their own 929 00:49:11,920 --> 00:49:14,640 Speaker 2: private time. I'm doing a lot of workshops for large 930 00:49:14,680 --> 00:49:17,800 Speaker 2: listed businesses at the moment. They are training people, are training, 931 00:49:18,360 --> 00:49:21,080 Speaker 2: they're training their staff in this. They're realizing we need 932 00:49:21,160 --> 00:49:22,919 Speaker 2: to train, train, train, train, train. 933 00:49:23,480 --> 00:49:26,440 Speaker 1: Well, big companies and employees, if you're looking for a 934 00:49:27,200 --> 00:49:31,879 Speaker 1: way of improving your your ability to live a better life. 935 00:49:32,040 --> 00:49:34,480 Speaker 1: Not a necessarily happy life, but a better life. And 936 00:49:34,560 --> 00:49:37,960 Speaker 1: it'd be corporations. If you're looking to have a better business, 937 00:49:38,640 --> 00:49:44,080 Speaker 1: get on board with this. Let's call it recognizing understanding mental. 938 00:49:43,880 --> 00:49:48,360 Speaker 2: Health and it's connection to productivity and success in business. 939 00:49:48,840 --> 00:49:51,080 Speaker 1: For success yeah yeah, yeah, yeah, whatever that might be. 940 00:49:52,239 --> 00:49:56,640 Speaker 1: Stella petro Conca, thanks very much. Thanks man, really appreciate it.