1 00:00:05,921 --> 00:00:07,281 Speaker 1: Approache production. 2 00:00:17,961 --> 00:00:19,681 Speaker 2: I woke up at seven in the morning. 3 00:00:19,881 --> 00:00:22,320 Speaker 1: I went to work for a normal day, unlock the park, 4 00:00:22,361 --> 00:00:27,161 Speaker 1: a dream world set up all the staff. At around 5 00:00:27,241 --> 00:00:32,600 Speaker 1: three ten pm on the sixteenth of October twenty sixteen, 6 00:00:32,681 --> 00:00:35,041 Speaker 1: we got a call on the two way radio saying 7 00:00:35,441 --> 00:00:38,841 Speaker 1: it was a Code gray, which was pretty much all 8 00:00:38,881 --> 00:00:42,361 Speaker 1: hands on deck. Bear in mind we hadn't been trained 9 00:00:42,361 --> 00:00:46,601 Speaker 1: for anything like this. When I got to the Thunder 10 00:00:46,681 --> 00:00:50,241 Speaker 1: River Rapids ride, sadly four people had lost their life 11 00:00:50,760 --> 00:00:56,401 Speaker 1: and it wasn't a very graceful way to exit, and 12 00:00:57,401 --> 00:01:02,801 Speaker 1: the injuries they incurred were fatal. And I'm going to 13 00:01:02,921 --> 00:01:05,601 Speaker 1: leave it at MESSI Its images you don't don't see 14 00:01:05,641 --> 00:01:08,601 Speaker 1: every day, thank God. And again I don't want to 15 00:01:08,641 --> 00:01:12,121 Speaker 1: see him again. But you know when when you see 16 00:01:12,121 --> 00:01:14,761 Speaker 1: a young lady who you welcomed into the park because 17 00:01:14,761 --> 00:01:18,481 Speaker 1: it's a quiet day with her three friends, and I 18 00:01:18,521 --> 00:01:20,761 Speaker 1: tell them, you know, you're going to have a wonderful day. 19 00:01:20,801 --> 00:01:24,481 Speaker 1: It's quiet, You're gonna have a great day. And you know, 20 00:01:24,560 --> 00:01:27,561 Speaker 1: six hours later, I'm watching her eyes from under the 21 00:01:27,601 --> 00:01:31,840 Speaker 1: water gaze up at me, vacant and rousy. A gay 22 00:01:32,401 --> 00:01:35,320 Speaker 1: god addressed his soul. Anyway, there were there were people 23 00:01:35,360 --> 00:01:38,560 Speaker 1: missing ahead and body. It was messy and they were 24 00:01:38,560 --> 00:01:42,441 Speaker 1: caught in the conveyor belt. I dealt with the partner 25 00:01:42,761 --> 00:01:46,401 Speaker 1: on the day and did what I could with the 26 00:01:46,401 --> 00:01:50,081 Speaker 1: paramedics and the police, and also that day and my 27 00:01:50,201 --> 00:01:55,520 Speaker 1: man I I people don't understand. They try and bring 28 00:01:55,561 --> 00:01:58,881 Speaker 1: the memory back. I can tell you now what color 29 00:01:58,921 --> 00:02:01,801 Speaker 1: clothes they were wearing, the helicopter above the smell of 30 00:02:01,801 --> 00:02:04,281 Speaker 1: the rubbish spin I can tell you what they were wearing. 31 00:02:04,561 --> 00:02:08,441 Speaker 1: The kids, it's the husband. I can tell you absolutely 32 00:02:08,521 --> 00:02:11,321 Speaker 1: every minute detail of it. Not that I think about 33 00:02:11,361 --> 00:02:14,441 Speaker 1: it a lot, but it never leaves my head. 34 00:02:14,561 --> 00:02:16,081 Speaker 2: So I. 35 00:02:17,680 --> 00:02:21,481 Speaker 1: Rallied, and my manager at the time actually said Clancy, 36 00:02:21,520 --> 00:02:24,601 Speaker 1: I can't cope with his I sent her to my office. 37 00:02:24,841 --> 00:02:25,761 Speaker 2: I sectioned off. 38 00:02:25,641 --> 00:02:30,681 Speaker 1: The area with my security guards, sent the kids of 39 00:02:30,761 --> 00:02:34,321 Speaker 1: one of the fatalities to the ice cream shop with 40 00:02:34,361 --> 00:02:36,761 Speaker 1: my staff to get them out of the scene. The 41 00:02:36,841 --> 00:02:41,321 Speaker 1: partner of one of the fatalities ripped a rubbish bin 42 00:02:41,361 --> 00:02:45,241 Speaker 1: off a post and threw it, and he was furious. 43 00:02:46,281 --> 00:02:49,361 Speaker 1: I totally get why he was, and as much as 44 00:02:49,401 --> 00:02:51,201 Speaker 1: I tried to calm him down, in the end, I 45 00:02:51,240 --> 00:02:53,560 Speaker 1: just said let him go. He's just got to get 46 00:02:53,561 --> 00:02:57,800 Speaker 1: it out. As a side note that the tragedy of 47 00:02:57,881 --> 00:03:02,881 Speaker 1: that in itself two years ago, he couldn't come to 48 00:03:03,001 --> 00:03:05,761 Speaker 1: terms still with the loss of his partner and he 49 00:03:06,721 --> 00:03:12,681 Speaker 1: killed himself down the South coast, and it's it's a 50 00:03:12,721 --> 00:03:16,081 Speaker 1: tragedy that keeps. People don't see the ripple effect that 51 00:03:16,121 --> 00:03:20,761 Speaker 1: has caused a lot of children, and the children now 52 00:03:20,800 --> 00:03:23,961 Speaker 1: are missing both parents because he couldn't cope without her. 53 00:03:24,001 --> 00:03:26,201 Speaker 1: They were childhood sweethearts. 54 00:03:25,561 --> 00:03:30,680 Speaker 3: And they had they had children as well. Three Yeah, goodness, and. 55 00:03:32,161 --> 00:03:37,161 Speaker 1: It I was there that night till around I think 56 00:03:37,201 --> 00:03:40,361 Speaker 1: one point thirty two am the following day when we 57 00:03:40,481 --> 00:03:43,761 Speaker 1: finally when forensics arrived and the coroner. 58 00:03:44,241 --> 00:03:46,921 Speaker 3: Sorry, can I just and please don't I'm not trying 59 00:03:46,921 --> 00:03:50,121 Speaker 3: to be rude. I'm just trying to process that time 60 00:03:50,201 --> 00:03:56,481 Speaker 3: frame between the incident occurring, yep, what you had to endure, 61 00:03:56,601 --> 00:03:59,281 Speaker 3: see and everybody else who was there, the emergency services, 62 00:03:59,321 --> 00:04:04,881 Speaker 3: and two then how many hours later before forensics. 63 00:04:04,881 --> 00:04:06,440 Speaker 2: So nothing at the crime scene. 64 00:04:06,441 --> 00:04:08,721 Speaker 3: As well as it would have been called at that stage, 65 00:04:09,321 --> 00:04:13,441 Speaker 3: nothing could be moved or touched. Everything had to have 66 00:04:13,561 --> 00:04:18,441 Speaker 3: just stayed paused. Yep, as it was as you just described, 67 00:04:18,481 --> 00:04:23,161 Speaker 3: and beyond. Excuse me, I'm just trying to be very 68 00:04:23,201 --> 00:04:26,481 Speaker 3: gentle in my words, but I'm a little bit fathomed 69 00:04:26,921 --> 00:04:30,401 Speaker 3: at how many hours that scene was there and how 70 00:04:30,801 --> 00:04:34,440 Speaker 3: that must play in yours and everybody else's minds constantly. 71 00:04:34,440 --> 00:04:37,121 Speaker 3: I mean, it's bad enough when we experience something bang 72 00:04:37,201 --> 00:04:40,400 Speaker 3: and flash, you know, or an accident bangs. It's the 73 00:04:40,440 --> 00:04:42,721 Speaker 3: after math, we get that. But this is like that 74 00:04:42,801 --> 00:04:47,640 Speaker 3: horror scene is literally paused as it was at its 75 00:04:47,641 --> 00:04:48,201 Speaker 3: worst part. 76 00:04:49,320 --> 00:04:52,921 Speaker 2: Yeah, it was made straight up. 77 00:04:53,001 --> 00:04:57,561 Speaker 1: I'd like to say I recalled and put into place 78 00:04:57,601 --> 00:05:01,161 Speaker 1: all the protocols, et cetera. But as true as I 79 00:05:01,201 --> 00:05:04,361 Speaker 1: sit here now, all I did, buddy, was I went 80 00:05:04,401 --> 00:05:08,601 Speaker 1: into this order pilot put a screen up, and it 81 00:05:08,681 --> 00:05:10,801 Speaker 1: was tough, but someone had to do it, you know, 82 00:05:11,041 --> 00:05:15,161 Speaker 1: And I had this shield, if you like. And the 83 00:05:15,161 --> 00:05:19,441 Speaker 1: only time that broke there was a fireman in the 84 00:05:20,561 --> 00:05:24,521 Speaker 1: raft that went down, and I was taking a statement 85 00:05:24,561 --> 00:05:27,161 Speaker 1: from him at about seven o'clock, eight o'clock at night, 86 00:05:27,601 --> 00:05:29,561 Speaker 1: and he said, mate, I was doing this, and then 87 00:05:30,241 --> 00:05:32,921 Speaker 1: I could see it vicariously through his eyes, and I 88 00:05:32,961 --> 00:05:35,320 Speaker 1: started to quiver, and I had to hand him to 89 00:05:35,361 --> 00:05:37,681 Speaker 1: someone else to put a blanket around him. And take 90 00:05:37,761 --> 00:05:41,241 Speaker 1: him because I had to get back to autopilot. And 91 00:05:41,801 --> 00:05:46,760 Speaker 1: all I recalled was every die Hard movie, every Catastrophe movie. 92 00:05:46,761 --> 00:05:49,881 Speaker 1: I'd seen what they do. They coughting it off, they 93 00:05:49,921 --> 00:05:53,161 Speaker 1: section it off, they get the public away, and that's 94 00:05:53,201 --> 00:05:54,121 Speaker 1: what came into play. 95 00:05:54,361 --> 00:05:57,921 Speaker 2: That's truly what I did. And so for you, it 96 00:05:58,001 --> 00:06:02,361 Speaker 2: was more fight or flight. Absolutely. I look I. 97 00:06:04,401 --> 00:06:09,760 Speaker 1: For years, I kept asking why me. Now I say, 98 00:06:10,041 --> 00:06:15,201 Speaker 1: I'm so stoked it was me, because we'll get to 99 00:06:15,241 --> 00:06:19,161 Speaker 1: it later. But I don't know if anyone else would. 100 00:06:19,361 --> 00:06:22,520 Speaker 1: I'm not saying they would have coped any differently, but 101 00:06:22,561 --> 00:06:25,520 Speaker 1: I wouldn't wish this upon anyone else. And I'm glad 102 00:06:25,561 --> 00:06:26,241 Speaker 1: I carried it. 103 00:06:26,841 --> 00:06:28,681 Speaker 2: I just I see, I see. 104 00:06:28,841 --> 00:06:30,361 Speaker 3: And go back to what we're saying at the start 105 00:06:30,401 --> 00:06:32,721 Speaker 3: about chat about you as a human and a person. 106 00:06:32,801 --> 00:06:37,160 Speaker 3: How relative is what we're talking about now about your personality, 107 00:06:37,841 --> 00:06:40,481 Speaker 3: the way you've seen life and how you dealt with 108 00:06:40,601 --> 00:06:43,721 Speaker 3: the traumas and negativities that were around you, to then 109 00:06:43,921 --> 00:06:48,721 Speaker 3: be led years into your life to this horrific, extremely 110 00:06:48,801 --> 00:06:49,401 Speaker 3: sad day. 111 00:06:50,161 --> 00:06:51,161 Speaker 2: Yeah it was. 112 00:06:51,361 --> 00:06:55,760 Speaker 1: It was a tough one. I don't know the words 113 00:06:55,761 --> 00:07:01,601 Speaker 1: that say it. However, I'll give it a shot what 114 00:07:02,440 --> 00:07:06,121 Speaker 1: we saw that day. I know you people on here 115 00:07:06,401 --> 00:07:11,041 Speaker 1: with fantastic stories, and I love them right, and I 116 00:07:11,161 --> 00:07:14,281 Speaker 1: know some of them are pretty violent and things like that. 117 00:07:14,321 --> 00:07:16,961 Speaker 1: But I think for me, I'd never seen a body. 118 00:07:17,001 --> 00:07:20,641 Speaker 1: I'd never witnessed carnage like that. I'd never been in 119 00:07:20,681 --> 00:07:24,841 Speaker 1: that environment. And I challenged most people to say they 120 00:07:24,881 --> 00:07:28,321 Speaker 1: have in that in the fun theme. 121 00:07:28,161 --> 00:07:31,121 Speaker 2: Park, to have four fatalities. 122 00:07:30,561 --> 00:07:33,041 Speaker 3: A family fun theme park where lots of happy kids 123 00:07:33,081 --> 00:07:35,641 Speaker 3: and mums and dads. Yeah, save lots of money to 124 00:07:35,681 --> 00:07:39,321 Speaker 3: come and experience that. A Georgia the dream that may 125 00:07:39,361 --> 00:07:41,361 Speaker 3: never get to dream will but that was close enough 126 00:07:41,401 --> 00:07:41,961 Speaker 3: for them. 127 00:07:42,361 --> 00:07:47,281 Speaker 1: One hundred percent. And so look like I say, I 128 00:07:47,841 --> 00:07:50,001 Speaker 1: drove home. My wife was waiting up for me, God 129 00:07:50,041 --> 00:07:52,201 Speaker 1: bless her, and she said, do you want to talk 130 00:07:52,241 --> 00:07:54,361 Speaker 1: about it? And I remember us sitting on the bed 131 00:07:54,401 --> 00:07:56,361 Speaker 1: and I looked at her at three in the morning 132 00:07:57,481 --> 00:08:00,601 Speaker 1: and I said, sweetheart, all I can say is, don't 133 00:08:00,601 --> 00:08:02,401 Speaker 1: ever tell me you had a bad day at work, 134 00:08:02,561 --> 00:08:04,841 Speaker 1: because I've had the mother of the mare. I jumped 135 00:08:04,881 --> 00:08:08,121 Speaker 1: in shower, washed it off. Next day, I was back 136 00:08:08,121 --> 00:08:12,681 Speaker 1: there at seven point thirty, and I'll tell you something 137 00:08:12,841 --> 00:08:18,321 Speaker 1: I couldn't in an instant, despite advice, I had one 138 00:08:18,401 --> 00:08:22,241 Speaker 1: hundred and ten staff. There is no way I could 139 00:08:22,281 --> 00:08:24,041 Speaker 1: not be there for those guys. 140 00:08:23,921 --> 00:08:26,481 Speaker 3: And be that leader and be camp there to care 141 00:08:26,561 --> 00:08:29,840 Speaker 3: and show your compassion and be you. 142 00:08:29,841 --> 00:08:34,521 Speaker 1: You know, mate, they imagine you work there twenty years. 143 00:08:34,521 --> 00:08:37,041 Speaker 1: I didn't, but some of them did. This has happened. 144 00:08:37,081 --> 00:08:40,641 Speaker 1: It's all over the news. It's like media city out 145 00:08:40,641 --> 00:08:43,081 Speaker 1: the front of dream World. There's tens for Channel seven 146 00:08:43,161 --> 00:08:43,641 Speaker 1: and ten. 147 00:08:43,761 --> 00:08:46,241 Speaker 2: And I personally think it was disgusting the way that 148 00:08:46,321 --> 00:08:47,081 Speaker 2: it all went down. 149 00:08:47,201 --> 00:08:50,641 Speaker 3: It was horrific the outside looking in, just the lack 150 00:08:50,681 --> 00:08:53,281 Speaker 3: of respect for those lives lost and the families and 151 00:08:53,281 --> 00:08:54,321 Speaker 3: loved ones, and. 152 00:08:54,201 --> 00:08:56,841 Speaker 2: Just the whole media scrum around. 153 00:08:56,561 --> 00:08:58,361 Speaker 3: It and what was being put out and what was 154 00:08:58,401 --> 00:09:00,081 Speaker 3: being said and how it was worded. 155 00:09:00,401 --> 00:09:02,881 Speaker 2: Yep, it was putrid, mate unnecessary. 156 00:09:03,041 --> 00:09:05,681 Speaker 3: Completely the media has to take and we're not going 157 00:09:05,721 --> 00:09:08,961 Speaker 3: to get off track here, but just there is ownership, 158 00:09:10,081 --> 00:09:13,201 Speaker 3: and the ownership lays with them, you know, because there's 159 00:09:13,241 --> 00:09:15,881 Speaker 3: a lot of words, things and pain that they'll never 160 00:09:15,921 --> 00:09:18,161 Speaker 3: take away that people had to experience and go through 161 00:09:18,441 --> 00:09:24,161 Speaker 3: due to the ill informed Or let's let's grab a 162 00:09:24,201 --> 00:09:26,441 Speaker 3: headline and make it as we see fit like they 163 00:09:26,481 --> 00:09:27,881 Speaker 3: love to do well. 164 00:09:28,361 --> 00:09:31,161 Speaker 1: I learned very fast, mate. If the media kick off 165 00:09:31,161 --> 00:09:34,121 Speaker 1: a news update and it says there are unconfirmed reports, 166 00:09:34,201 --> 00:09:34,881 Speaker 1: it's bullshit. 167 00:09:35,121 --> 00:09:35,961 Speaker 2: That's what I learned. 168 00:09:36,481 --> 00:09:39,521 Speaker 1: Every time they lead in with unconfirmed it's their making 169 00:09:39,561 --> 00:09:43,041 Speaker 1: it up. The stories that came out of that were unbelievable. 170 00:09:43,081 --> 00:09:46,401 Speaker 1: We couldn't walk from our cars to the entrance without 171 00:09:46,481 --> 00:09:50,241 Speaker 1: mobs of media and some of the stuff. Found that 172 00:09:50,321 --> 00:09:52,361 Speaker 1: pretty horrific and very intimidate. 173 00:09:52,761 --> 00:09:56,161 Speaker 3: How did you find that? Honestly, I mean, in your mind, 174 00:09:56,281 --> 00:09:58,321 Speaker 3: you know that you're going to be confronted with this scrum. 175 00:09:58,401 --> 00:10:00,961 Speaker 3: You know that you're turning up there to lead your team, 176 00:10:01,081 --> 00:10:04,881 Speaker 3: to be there to show that as much as internally you're. 177 00:10:04,761 --> 00:10:06,361 Speaker 2: Just absolutely in pieces. 178 00:10:07,521 --> 00:10:11,601 Speaker 3: You've accepted the responsibility of your task, your leadership, your job. 179 00:10:12,761 --> 00:10:14,921 Speaker 3: But you then, before you even get into that gate 180 00:10:15,001 --> 00:10:17,361 Speaker 3: to time and put that smile on your face or 181 00:10:17,361 --> 00:10:19,641 Speaker 3: show that compassion, you've got to deal with a bunch 182 00:10:19,681 --> 00:10:23,961 Speaker 3: of fucking idiots in your face, wanting answers, demanding questions, 183 00:10:24,041 --> 00:10:27,481 Speaker 3: ten people just yelling at you left rights. 184 00:10:28,041 --> 00:10:30,201 Speaker 2: What how did you deal with that moment? 185 00:10:30,281 --> 00:10:34,121 Speaker 3: Because honestly, I couldn't imagine seeing you become aggressive of violent, 186 00:10:34,161 --> 00:10:36,161 Speaker 3: but I'm sure that there was a burning fire within 187 00:10:36,281 --> 00:10:38,601 Speaker 3: you that wanted to just go fuck off. 188 00:10:39,281 --> 00:10:40,641 Speaker 2: I don't recall feeling that. 189 00:10:41,521 --> 00:10:44,881 Speaker 1: What I recall is again for that I worked there 190 00:10:44,921 --> 00:10:49,001 Speaker 1: three months after, But I remember walking in and I 191 00:10:49,161 --> 00:10:51,481 Speaker 1: put my head down and it was like there was 192 00:10:51,561 --> 00:10:53,761 Speaker 1: no one else that I was in a bubble, like 193 00:10:53,841 --> 00:10:56,801 Speaker 1: my own little world, and I didn't care who spoke 194 00:10:56,881 --> 00:10:59,761 Speaker 1: to me, who tapped me on the shoulder, what microphone 195 00:10:59,801 --> 00:11:02,961 Speaker 1: was shoved in. I just kept walking, and I thought, 196 00:11:03,521 --> 00:11:05,401 Speaker 1: all I have to do, I'd focus on the door 197 00:11:05,601 --> 00:11:10,561 Speaker 1: or the gate and head down straight in. What I've 198 00:11:10,641 --> 00:11:13,561 Speaker 1: learned too, Mate, is the template they used for dream 199 00:11:13,601 --> 00:11:17,601 Speaker 1: World when the fatalities occurred. They used for every tragedy. 200 00:11:17,761 --> 00:11:21,121 Speaker 1: It's the same template on TV, on the news, and 201 00:11:21,441 --> 00:11:25,601 Speaker 1: they just put different photos in. When the helicopter crash 202 00:11:25,681 --> 00:11:29,201 Speaker 1: happened on Yes over a sea World, I. 203 00:11:29,121 --> 00:11:31,241 Speaker 3: Have another friend who was actually there in his boat 204 00:11:31,321 --> 00:11:34,081 Speaker 3: and pieces of the chopper fell upon him and his family. 205 00:11:34,321 --> 00:11:35,721 Speaker 2: Yep, and see that triggers me. 206 00:11:37,041 --> 00:11:40,721 Speaker 1: But Mate, I was driving home two months after it 207 00:11:41,161 --> 00:11:42,961 Speaker 1: down the end one at nine point thirty at night 208 00:11:42,961 --> 00:11:45,001 Speaker 1: because it was summer trading in the park was back 209 00:11:45,041 --> 00:11:48,281 Speaker 1: open and I locked up the park, walked out and 210 00:11:48,321 --> 00:11:49,601 Speaker 1: I held a post. 211 00:11:50,001 --> 00:11:53,921 Speaker 2: I thought, shit, I'm dying. I started sweating, it starts shaking, 212 00:11:54,601 --> 00:11:55,401 Speaker 2: couldn't breathe. 213 00:11:56,601 --> 00:11:56,841 Speaker 3: Shit. 214 00:11:57,241 --> 00:11:59,601 Speaker 1: So I made it to the car phone, phoned animal 215 00:11:59,641 --> 00:12:02,201 Speaker 1: wife and I said, mate, I think I'm dying. 216 00:12:06,121 --> 00:12:09,361 Speaker 2: Plahla chl