WEBVTT - "Most small businesses are two weeks from burn out" - Small Business Callout: 'Sam Beau Patrick' by Sam Beau Patrick 0:00:00.400 --> 0:00:03.520 Small businesses now. They are the backbone of our country 0:00:03.920 --> 0:00:07.480 and I know firsthand how tough it is, long hours, 0:00:07.560 --> 0:00:11.880 constant hurdles, and too often feeling like you're in it alone. 0:00:12.080 --> 0:00:14.520 And what I keep hearing from you is that small 0:00:14.560 --> 0:00:18.520 business owners don't feel heard. My team and I are 0:00:18.520 --> 0:00:22.400 paying close attention to our small business community and the 0:00:22.400 --> 0:00:25.759 feedback that comes to us through the Mental podcast. Now, 0:00:25.800 --> 0:00:29.000 one thing is clear. You want to hear from more 0:00:29.160 --> 0:00:33.040 businesses beyond Sydney, from across the country, and especially those 0:00:33.159 --> 0:00:36.159 that are doing it tough. That's why my team and 0:00:36.320 --> 0:00:39.480 I are launching the Small Business call Out. The Small 0:00:39.520 --> 0:00:41.920 Business call Out, which will be under the Mentor channel, 0:00:42.200 --> 0:00:44.960 will talk to business owners all over the country every 0:00:45.000 --> 0:00:47.720 single week, no matter where you are. We want to 0:00:47.720 --> 0:00:51.199 hear from you. What's working, what's not working, What do 0:00:51.240 --> 0:00:54.200 you need from the government to actually succeed? What are 0:00:54.200 --> 0:00:56.760 the things can you enlighten us about what it's like 0:00:57.120 --> 0:01:00.000 being in the small business community. This is your chair 0:01:00.040 --> 0:01:02.480 has to make your voice count. We want to hear 0:01:02.560 --> 0:01:06.679 from all industries, from those struggling, from those who feel overlooked, 0:01:07.040 --> 0:01:08.960 or those who have something to say but haven't had 0:01:08.959 --> 0:01:11.440 the platform to say it. I'm going to continue hosting 0:01:11.440 --> 0:01:14.399 the Mental podcast, but the Small Business call Out will 0:01:14.400 --> 0:01:18.080 be uploaded between episodes. So let's get into this week's 0:01:18.200 --> 0:01:33.120 edition of the new Small Business call Out. What is 0:01:33.160 --> 0:01:33.959 the name of your business? 0:01:35.040 --> 0:01:39.560 Yeah, so it's Sambo Patrick and I operate under the 0:01:39.560 --> 0:01:41.039 brand name Sambo Patrick. 0:01:41.640 --> 0:01:44.440 And in simple terms, what does your business do? 0:01:45.160 --> 0:01:48.520 Yeah, In the most simple terms, my business has been 0:01:48.720 --> 0:01:52.320 around helping people understand their health and more importantly the 0:01:52.400 --> 0:01:54.840 hormone So it's kind of a niche in that way. 0:01:55.080 --> 0:01:57.360 And what inspires you to start your business. 0:01:57.920 --> 0:02:03.840 I've been in health for thirty plus years and what 0:02:03.920 --> 0:02:06.400 I found is there's a massive gap and what people 0:02:06.560 --> 0:02:09.960 understand about their health. We're very good at managing disease, 0:02:10.200 --> 0:02:12.880 you know, there's a lot of focus medically in Australia 0:02:12.919 --> 0:02:16.640 on helping people get off the cliff unravel the disease 0:02:17.600 --> 0:02:19.720 from that perspective, but then when it comes to the 0:02:19.760 --> 0:02:22.720 gaps and hormones and health, there's a huge caveat where 0:02:22.720 --> 0:02:24.760 people really don't understand what's going on. 0:02:25.120 --> 0:02:26.200 Inside their bodies. 0:02:26.680 --> 0:02:32.520 I've really niche down into that space, the hormone side 0:02:32.560 --> 0:02:35.280 of things, and after twenty two years of doing this. 0:02:35.520 --> 0:02:39.279 I have waxed in and out from helping women. 0:02:39.040 --> 0:02:43.880 Through fertility issues, PCO and demetriosis, becoming a specialist in 0:02:43.919 --> 0:02:47.280 that space probably for the last eight years in menopause, 0:02:47.840 --> 0:02:51.640 and now I'm moving back in and rebranding back into 0:02:51.680 --> 0:02:53.240 male health and executive health. 0:02:53.280 --> 0:02:55.160 And there's quite a few reasons for that. 0:02:57.320 --> 0:03:01.160 But now my focus is definitely on the executive male 0:03:01.240 --> 0:03:05.640 who's hit forty five, who might be exercising, might not 0:03:05.680 --> 0:03:08.400 be exercising enough or doing the right types of exercise, 0:03:08.919 --> 0:03:12.480 who is at risk of burnout running a small business 0:03:12.560 --> 0:03:16.720 or a big operation, and needs to know, like there's 0:03:16.720 --> 0:03:18.240 so much information guys need to know. 0:03:18.320 --> 0:03:21.040 They need to know the testosterone levels are doing. They 0:03:21.040 --> 0:03:23.639 need to know very importantly what their estrogen levels are. 0:03:23.480 --> 0:03:28.080 Doing, their stress, cortisol, DHA, and other factors that we 0:03:28.120 --> 0:03:31.320 can measure in their body, because that is where, you know, 0:03:31.960 --> 0:03:34.920 I think that's where the strengths and business lie. Is 0:03:36.160 --> 0:03:39.440 a treat this is my It's okay to ramble like 0:03:39.560 --> 0:03:45.800 this good because I'm good at rambling. What I find 0:03:45.960 --> 0:03:49.280 is with that gap of knowledge is people can't improve 0:03:49.280 --> 0:03:52.840 on what they don't know. And you know, the beginning 0:03:52.880 --> 0:03:55.600 of the year or different junctions throughout the people might 0:03:55.640 --> 0:03:58.480 do a swat analysis on how they're going their strengths, 0:03:58.760 --> 0:04:03.480 their weaknesses, their oppert unity threats in business and as 0:04:03.520 --> 0:04:05.560 a business owner, I look at my P and L 0:04:05.760 --> 0:04:08.920 regularly every month. I'm looking at my numbers, but we 0:04:08.960 --> 0:04:13.040 don't often translate the same science or objectivity over to 0:04:13.080 --> 0:04:17.559 our health. And we've all got currencies. We've got energy flow, 0:04:17.640 --> 0:04:21.200 focus flow, there's different currencies. It's not all just cash flow. 0:04:21.640 --> 0:04:24.360 And if we're not doing a swat analysis on that, 0:04:25.440 --> 0:04:28.360 where sometimes just two weeks away from being burnt out. 0:04:28.839 --> 0:04:31.240 So I think as a small business owner, you know 0:04:31.360 --> 0:04:32.839 the strengths, weaknesses. 0:04:32.400 --> 0:04:33.560 Opportunity threats. 0:04:34.040 --> 0:04:36.920 Health has to be a strength and if the health 0:04:36.960 --> 0:04:40.640 is a threat, that needs to be moved to another quadrant. 0:04:41.320 --> 0:04:44.640 If it's a weakness, it needs to be moved to 0:04:44.880 --> 0:04:48.000 the opposite quadrants as well. It needs to become an 0:04:48.000 --> 0:04:50.719 opportunity because and a strength for people. 0:04:50.720 --> 0:04:52.600 Because without health, which. 0:04:52.400 --> 0:04:54.480 Is the hidden asset of running your own business, then 0:04:54.800 --> 0:04:59.560 you're not making good decisions, You're not operating from a 0:04:59.600 --> 0:05:03.719 position the power. You're being dragged through the business going 0:05:03.800 --> 0:05:06.359 day to day. And anyone who's in small business and 0:05:06.400 --> 0:05:09.560 all listen to this will know how exhausting that is. 0:05:10.080 --> 0:05:11.520 And it doesn't just leave. 0:05:11.880 --> 0:05:13.760 You know, a lot of us don't leave our businesses 0:05:13.839 --> 0:05:15.080 internal key and leave it. 0:05:15.080 --> 0:05:17.800 It's in our bodies and our minds all the time. 0:05:18.200 --> 0:05:22.640 But if we're not I guess managing that, and it 0:05:22.680 --> 0:05:26.360 will spill over into our relationships, It will spill over 0:05:26.520 --> 0:05:29.840 into how we experience the world. 0:05:30.200 --> 0:05:35.239 It definitely spills over into preventedive diseases such as heart issues, stroke, 0:05:35.680 --> 0:05:36.640 those sorts of things. 0:05:36.640 --> 0:05:38.839 So I've really enjoyed. 0:05:38.800 --> 0:05:42.279 Helping people break down what happens in their body from 0:05:42.279 --> 0:05:45.200 a hormone perspective and how, really importantly, how they can 0:05:45.440 --> 0:05:49.080 strengthen it and so that becomes their hit an asset 0:05:49.120 --> 0:05:49.679 in business. 0:05:50.680 --> 0:05:53.000 Where was your business founded and where is it located? 0:05:53.839 --> 0:05:57.200 Yeah, so it started on the Gold Coast. 0:05:57.240 --> 0:06:00.279 So I moved up there in the nineties and fell 0:06:00.320 --> 0:06:02.960 in love with the lifestyle up there at an office. 0:06:03.520 --> 0:06:06.839 It very I guess it's morphed over the years. 0:06:06.920 --> 0:06:11.240 So I went online probably about twenty sixteen, and that 0:06:11.440 --> 0:06:14.200 enabled me to do my consultations from anywhere in the world. 0:06:14.320 --> 0:06:17.400 Or you know, I've raised three children on my own, 0:06:17.480 --> 0:06:19.760 so having that flexibility is being invaluable. 0:06:20.640 --> 0:06:22.599 Now I've moved back. I've moved down to Sydney. 0:06:22.600 --> 0:06:24.040 I actually had a couple of years here in the 0:06:24.120 --> 0:06:28.320 nineties and so now I'm back down in Sydney. And yeah, 0:06:28.520 --> 0:06:30.760 it's a global business though. 0:06:31.000 --> 0:06:31.760 I can. 0:06:33.080 --> 0:06:35.520 Interesting when I look at my numbers of my clients, 0:06:36.160 --> 0:06:40.040 at least forty percent, sometimes half of them are in 0:06:40.120 --> 0:06:44.400 rural areas and they can't get access to city driven businesses. 0:06:44.480 --> 0:06:48.039 So they really appreciate being able to be on zoom, 0:06:48.279 --> 0:06:49.720 having me on text or email. 0:06:49.839 --> 0:06:51.320 It gives them a lot of support. 0:06:51.440 --> 0:06:55.600 So yeah, demographics not so important nowadays, which is cool. 0:06:56.760 --> 0:06:58.479 How is your business is doing right now? 0:06:58.920 --> 0:07:02.800 Yeah, I've been in business for twenty two years and 0:07:03.240 --> 0:07:05.839 I try and be really philosophical about the different phases 0:07:05.880 --> 0:07:10.000 your business can go through. And this is an analogy 0:07:10.040 --> 0:07:12.600 that works for me. I see myself as almost a farmer, 0:07:12.680 --> 0:07:14.960 and I've got crops. Got to put the seeds in, 0:07:15.320 --> 0:07:16.960 got to wait for the seeds to grow, and help 0:07:17.000 --> 0:07:18.120 the seeds grow, and then I. 0:07:18.080 --> 0:07:19.080 Can take the harvest. 0:07:19.160 --> 0:07:23.280 And late last year I felt I'd contributed a lot 0:07:23.320 --> 0:07:25.800 for the menopausal woman. You know, I guess as a 0:07:25.840 --> 0:07:28.840 business I've gone through menopause eight years ago. 0:07:28.760 --> 0:07:29.960 And it was relevant. 0:07:30.000 --> 0:07:33.560 You're really relevant that women had a lot more information, 0:07:33.680 --> 0:07:36.040 you know. Through the podcasts and books and things that 0:07:36.040 --> 0:07:40.680 I've written, I feel I've offered that sector quite a lot. 0:07:41.200 --> 0:07:42.440 But I decided last. 0:07:42.320 --> 0:07:44.680 Year, for my own growth and interest in business, that 0:07:45.200 --> 0:07:48.840 I would branch into men's health, and that's always been 0:07:48.880 --> 0:07:50.840 a passion. I was a primary care trained nurse, so 0:07:50.840 --> 0:07:54.040 I specialized in heart attacks and heart diseases a nurse, 0:07:54.080 --> 0:07:59.360 and certainly I've done CPR and multiple patients in hospital. 0:08:00.160 --> 0:08:01.720 So now I've leaned back into that. 0:08:01.880 --> 0:08:05.280 So I'm at a planting the seed phase again, i'd say, 0:08:06.440 --> 0:08:11.400 and the return of investment will come. I think if 0:08:11.400 --> 0:08:16.000 I could say that a part of the skill set 0:08:16.040 --> 0:08:20.360 of being in business is predicting change and not waiting 0:08:20.400 --> 0:08:23.040 to for everything to change around you before you kind 0:08:23.040 --> 0:08:25.440 of go, oh, I've missed the boat a bit, and 0:08:25.480 --> 0:08:27.640 you've got to stay current, You've got to stay on 0:08:27.680 --> 0:08:30.960 top of things. And I know moving into men's health 0:08:31.040 --> 0:08:33.560 now is the right time for me as a business, 0:08:33.640 --> 0:08:36.360 but also there's so many men that need help at 0:08:36.400 --> 0:08:39.280 the moment, not just in small business but in corporate 0:08:39.320 --> 0:08:42.520 executive positions who are struggling with weight or struggling to 0:08:42.559 --> 0:08:45.480 bring it all together. So I would say the business 0:08:45.520 --> 0:08:49.199 is going through not a renaissance, but a shift in direction. 0:08:49.880 --> 0:08:51.720 The cash flow isn't as strong as I'm used to, 0:08:51.840 --> 0:08:54.000 so that's been a bit of a shock because you know, 0:08:54.080 --> 0:08:57.360 it's usually flown really easily, but the cash flow is 0:08:57.400 --> 0:09:01.640 still pendent on may consulting. I haven't set up turn 0:09:01.720 --> 0:09:04.160 key products like some businesses that make money in their 0:09:04.240 --> 0:09:08.280 sleep at my peril, but those are things I'm addressing 0:09:08.320 --> 0:09:11.920 and also looking at now. 0:09:12.200 --> 0:09:14.800 What challenges have you faced as a small business owner 0:09:15.120 --> 0:09:17.280 and how do they impact your business? And how did 0:09:17.360 --> 0:09:20.520 you overcome them? Did they affect your family members, did 0:09:20.520 --> 0:09:23.440 they affect your relationships? How did you solve them? 0:09:24.520 --> 0:09:27.400 Yeah? Look, anyone who's been in business longer than a 0:09:27.480 --> 0:09:30.400 year and tells you they haven't had challenges. I don't 0:09:30.400 --> 0:09:31.440 think it's in business like. 0:09:31.640 --> 0:09:35.320 It just comes with the area, which makes it exciting 0:09:35.320 --> 0:09:38.200 but also stressful, and it certainly grows you as a 0:09:38.240 --> 0:09:44.000 business and an individual. Possibly the biggest challenges I've had 0:09:44.040 --> 0:09:48.600 have been a single woman, a single parent, raising three 0:09:48.679 --> 0:09:54.320 kids and managing the energy flow to give to my kids, 0:09:54.640 --> 0:09:57.040 but also being for them after school, making sure the 0:09:57.080 --> 0:09:59.440 business because the business is like a little baby as well, 0:09:59.480 --> 0:10:03.200 you know, has certain needs and sometimes those needs have 0:10:03.280 --> 0:10:06.040 to come ahead of your needs. And I personally have 0:10:06.080 --> 0:10:09.120 struggled with burnout over the years. You know that there's 0:10:09.160 --> 0:10:12.440 many reasons why people burn out. They might have they 0:10:12.520 --> 0:10:16.240 might be overworking, they might be not switching the stress 0:10:16.280 --> 0:10:21.160 switch off at night effectively. The people who work from home, well, no, 0:10:21.280 --> 0:10:23.400 this only too well, it's really difficult to see the 0:10:23.480 --> 0:10:28.120 delineation between work life and home life because there isn't 0:10:29.400 --> 0:10:32.440 a car drive between leaving work and coming into the home, 0:10:32.920 --> 0:10:36.000 and often we leave the file or the brain ticking 0:10:36.040 --> 0:10:38.960 over in the workspace, whereas we've just crossed the threshold 0:10:38.960 --> 0:10:42.280 into home and we've missed that opportunity to switch it down, 0:10:42.360 --> 0:10:47.200 and that delineation between my gosh, I've got to work now, 0:10:47.960 --> 0:10:51.040 or I had these KPIs on myself, I had you know, 0:10:51.080 --> 0:10:54.280 this time frame that I put in to complete this 0:10:54.400 --> 0:10:59.720 task and I haven't achieved it, and suddenly you find 0:11:00.160 --> 0:11:02.720 I wanted to achieve it, or I had this unrealistic 0:11:02.840 --> 0:11:05.600 expectation of myself or the energy when I put that 0:11:05.640 --> 0:11:07.160 plan together was super high. 0:11:07.400 --> 0:11:10.560 But the realities of life is that we often overestimate 0:11:10.600 --> 0:11:12.480 what we're able to do, and then. 0:11:12.360 --> 0:11:15.680 When psychologically you don't achieve it, you start feeling like 0:11:15.720 --> 0:11:18.880 a flop or a failure. And that's the stuff that 0:11:19.080 --> 0:11:22.840 really starts to decay in your life. Like, you know, 0:11:22.880 --> 0:11:25.520 you start going on, if I'm not able to do that, 0:11:25.600 --> 0:11:27.360 then I'm also a bit of a fail. 0:11:27.440 --> 0:11:28.440 Oh let's see if we've. 0:11:28.360 --> 0:11:31.760 Got evidence in this arena, and next thing, you're validating 0:11:31.800 --> 0:11:35.839 that you're not wealthy and not healthy, not anything, And 0:11:35.840 --> 0:11:38.800 it can come crushing down and there's. 0:11:38.640 --> 0:11:39.640 Shades of burnout. 0:11:40.120 --> 0:11:42.960 You know, I'm just tired and wide and I can't 0:11:43.000 --> 0:11:46.360 switch off to my god, I need to actually pull back. 0:11:46.640 --> 0:11:46.840 You know. 0:11:47.160 --> 0:11:51.240 It's like we're driving along a really rocky, edgy cliff 0:11:51.280 --> 0:11:54.800 face sometimes particularly in business, between falling off the edge 0:11:54.800 --> 0:11:57.960 down into the gutter or feeling like we're a really 0:11:57.960 --> 0:12:01.440 great driver, and if we're distracted, if we're not doing 0:12:01.480 --> 0:12:04.720 on the mindset the relaxation really well, eating really well, 0:12:05.400 --> 0:12:07.560 and we bring our eyes off the road for a 0:12:07.559 --> 0:12:10.000 little minute, there might be a sign that says, hey, warning, 0:12:10.040 --> 0:12:12.439 you're about to fall off the cliff. And because we're 0:12:12.480 --> 0:12:15.440 not paying attention to the cues, we'll go around the 0:12:15.480 --> 0:12:17.760 next bend and then before you know, it's like, oh 0:12:17.800 --> 0:12:21.160 my god, I'm off the edge and I didn't see 0:12:21.200 --> 0:12:24.200 that coming. And what I've seen is that people will 0:12:24.240 --> 0:12:28.600 push through past those signs. And those signs can be subtle. 0:12:29.040 --> 0:12:32.240 They can be poor sleep, going to bed and just 0:12:32.280 --> 0:12:34.800 finding that your legs are jerking around or your mind's 0:12:34.880 --> 0:12:38.200 jerking around and you can't bring that down to a 0:12:39.080 --> 0:12:44.840 switch off position. It might be anger and reatability, so 0:12:45.400 --> 0:12:48.160 a little bit snitchy, or you know, someone's really driving 0:12:48.200 --> 0:12:50.679 your nuts to overreacting. 0:12:49.960 --> 0:12:50.960 And yelling at people. 0:12:51.559 --> 0:12:53.840 And usually the ones that wear that are the ones 0:12:53.880 --> 0:12:56.560 that we love the most. So as a parent, it 0:12:56.640 --> 0:12:59.840 might be a hyperreactivity to a little thing that kit 0:13:00.080 --> 0:13:03.560 Old has done to just bringing the house down with 0:13:03.920 --> 0:13:08.400 And you know, because we've got ourselves into such a 0:13:08.440 --> 0:13:14.520 position of low energy, we're not fueled up on I guess, calm, calmness. 0:13:14.600 --> 0:13:17.319 So it's like, my god, I had one nerve left 0:13:17.360 --> 0:13:19.960 and you just trod on it. And rather than everyone 0:13:20.000 --> 0:13:23.320 else proceeding who got me to that point, including myself, 0:13:23.440 --> 0:13:23.840 I'm going to. 0:13:23.960 --> 0:13:26.520 Rip it out on you. So Burnout. 0:13:27.640 --> 0:13:29.760 One of the books that I've written, so I've got 0:13:29.920 --> 0:13:33.240 eight published books in the health space, particularly around hormones, 0:13:33.600 --> 0:13:36.480 was on Burnout, And a lot of it, you know, 0:13:36.760 --> 0:13:39.319 is written from the science backed information and what I've 0:13:39.360 --> 0:13:43.840 seen work, but also from a personal perspective, because you know, 0:13:43.920 --> 0:13:47.240 there's no sick lea, there's no Matt leave, Pat leave, 0:13:48.400 --> 0:13:51.400 I don't want to work the next month, and you'll 0:13:51.520 --> 0:13:56.640 leave per se and that I have certainly found to 0:13:56.720 --> 0:14:00.280 be one of the biggest challenges over the time as 0:14:00.280 --> 0:14:02.760 apparent as a as a business owner. What I have 0:14:02.880 --> 0:14:06.000 done to mitigate that is I spend a lot of 0:14:06.000 --> 0:14:12.600 money and time and thought around mindset and my own 0:14:12.640 --> 0:14:14.760 health because I've found that, you know. 0:14:14.679 --> 0:14:16.600 If I'm preaching the goods, I've got to also do 0:14:16.720 --> 0:14:18.080 the goods and the talk. 0:14:18.360 --> 0:14:20.520 But more importantly, I know when I'm coming from a 0:14:20.560 --> 0:14:24.760 place of being well rested, eating really well, exercising really well, 0:14:25.640 --> 0:14:29.320 it makes a massive difference to my deliverables and how 0:14:29.320 --> 0:14:32.680 I perform for my clients, which ultimately is what I 0:14:32.760 --> 0:14:36.400 want to be the best practitioner for my clients. I 0:14:36.440 --> 0:14:40.800 take the job very seriously. The other I mean, there's 0:14:40.840 --> 0:14:42.880 quite a few challenges. But one of the other ones 0:14:43.040 --> 0:14:46.200 that has been big over the last twenty odd years 0:14:46.240 --> 0:14:49.520 is being in an industry. So you know, my background 0:14:49.600 --> 0:14:52.800 is nursing and I was in pharmaceuticals for nine years, 0:14:53.960 --> 0:14:55.920 but for the last tweent two years I've been a 0:14:55.920 --> 0:14:58.680 professional nutritionist, natural path and wellness coach. 0:14:59.200 --> 0:15:02.040 Now that lane is not really. 0:15:01.880 --> 0:15:04.720 Supported or recognized in Australia and I have found that 0:15:04.760 --> 0:15:06.480 a real difficult thing. 0:15:06.520 --> 0:15:08.480 I've tried to various times. 0:15:08.520 --> 0:15:11.440 I've tried to change the status quo of what I 0:15:11.480 --> 0:15:14.840 think are the best people equipped in this country to 0:15:15.040 --> 0:15:20.200 help people with wellness and preventedive health, and that's natural paths, nutritionous, 0:15:20.440 --> 0:15:25.760 personal trainers, wellness coach, food coaches, but they're not recognized 0:15:25.760 --> 0:15:28.360 in the current system we have, which is free health, 0:15:28.400 --> 0:15:29.200 which is medicare. 0:15:29.320 --> 0:15:31.800 People outside of that. 0:15:32.240 --> 0:15:34.880 Have to not hustle, but they have to be very 0:15:34.880 --> 0:15:36.640 good at what they do. They have to have a 0:15:36.720 --> 0:15:41.200 very good word of mouth referral database. All they have 0:15:41.280 --> 0:15:44.840 to have incredible backer that pushes them through because if 0:15:44.840 --> 0:15:48.440 they're not good, they're out of business, and because they're 0:15:48.440 --> 0:15:50.880 not subsidized by the government, so they have to be 0:15:51.000 --> 0:15:54.480 very good at what they deliver and have raiving fans 0:15:54.920 --> 0:15:56.280 and excellent results. 0:15:56.400 --> 0:15:58.400 Otherwise there is no business for them. 0:15:58.760 --> 0:16:01.600 So you know, that's something I've been really mindful of 0:16:01.640 --> 0:16:04.800 over the years, is how to support myself in that lane, 0:16:04.800 --> 0:16:08.080 but also how to I guess, get authority like I've 0:16:08.080 --> 0:16:10.920 been really you know, part of writing those books and 0:16:10.960 --> 0:16:13.080 being on TV was to say, actually, there is a 0:16:13.120 --> 0:16:16.640 lot of science behind preventative medicine and this is what 0:16:16.720 --> 0:16:19.240 I know. You know, I'm not just a pop up 0:16:19.280 --> 0:16:21.640 done a little course on the back of a serial 0:16:21.680 --> 0:16:26.400 packet professional. I've got the qualifications to help people with this, 0:16:27.120 --> 0:16:31.520 and getting that recognition has been a challenge, but certainly 0:16:31.880 --> 0:16:34.240 I've stepped out of that and gone, okay, well i'll 0:16:34.320 --> 0:16:36.600 just read the authority, I'll just write some books, I'll 0:16:36.800 --> 0:16:39.160 get the results on the board and then it's irrefutable. 0:16:39.240 --> 0:16:43.160 So that's something if anyone's listening to this and they're 0:16:43.200 --> 0:16:47.360 in the wellness space, they could consider too, because getting 0:16:47.440 --> 0:16:51.360 respect from the health industry on a big mass is 0:16:51.400 --> 0:16:54.640 really challenging in Australia. But you know, as I said, 0:16:54.760 --> 0:16:59.760 majority of people getting results and health, reversing obesity, helping 0:16:59.760 --> 0:17:04.679 people with mindset, improving their lives are actually that unsupported lane. 0:17:04.960 --> 0:17:08.760 They're not covered by any other subsidy that they're the 0:17:08.760 --> 0:17:10.720 ones who are really getting the results on the board. 0:17:13.080 --> 0:17:16.240 How confident are you in Australian government's ability to support 0:17:16.400 --> 0:17:20.760 small businesses effectively? If you'd advise Australian government on one 0:17:20.840 --> 0:17:24.840 action to take to better support small businesses, what would 0:17:24.840 --> 0:17:25.240 it be? 0:17:26.800 --> 0:17:27.240 Yes, the. 0:17:28.800 --> 0:17:31.520 You know, there's many ways the government can support small 0:17:31.560 --> 0:17:34.520 business and one that I would or maybe a couple 0:17:34.920 --> 0:17:38.159 of suggestions would be, you know, burnout and stress and 0:17:38.240 --> 0:17:41.840 mental health higher agendas for the government to resolve in 0:17:41.880 --> 0:17:42.720 public sectors. 0:17:42.720 --> 0:17:45.760 Well, guess what it certainly is in small business as well. 0:17:46.280 --> 0:17:52.000 So maybe one recognizing that acknowledging that small business mentally 0:17:52.040 --> 0:17:57.360 and doing it tough physically. Burnout is high. So stress 0:17:57.440 --> 0:18:02.080 is that insidious that we're always flirting with and as 0:18:02.119 --> 0:18:06.120 always part of our life, and it can be very motivational, 0:18:06.440 --> 0:18:08.720 like getting off the couch or getting out of bed 0:18:09.680 --> 0:18:13.879 is often prompted by a stress response. Interesting, in the body, 0:18:13.920 --> 0:18:16.840 there are only two states. There's stressed or not stressed. 0:18:17.359 --> 0:18:20.239 Or medically that's called the sympathetic nervous system or the 0:18:20.280 --> 0:18:26.399 parasympathetic there's only two switches. Our body is hardwired to 0:18:26.440 --> 0:18:31.320 flip into that stress state. That's our survival state, and 0:18:31.440 --> 0:18:34.400 business certainly will flick that on. You know, it can 0:18:34.440 --> 0:18:37.280 be very motivational. It can get us to a point 0:18:37.280 --> 0:18:41.000 where we're thinking clearer about the information in front of us. 0:18:41.359 --> 0:18:43.720 But where it becomes really negative is when we don't 0:18:43.720 --> 0:18:46.639 switch it off. So if it's wedged on all the time, 0:18:47.040 --> 0:18:51.200 it has a negative effect, and the negative effect is distraction, 0:18:51.359 --> 0:18:53.600 like people will be absent even. 0:18:53.480 --> 0:18:54.159 Though they're present. 0:18:54.200 --> 0:18:56.760 You know, that present tee is a long term over 0:18:56.840 --> 0:19:00.960 the heart. It will increase blood pressure. Wen it's the 0:19:01.000 --> 0:19:03.879 leading cause of hypertension, which is the leading cause of stroke. 0:19:04.440 --> 0:19:07.560 It can wear the heart out, so heart failure, and 0:19:07.920 --> 0:19:10.520 we see these issues in pretty young men. You know, 0:19:11.119 --> 0:19:16.159 forty five year old male is considered high risk for 0:19:16.240 --> 0:19:20.439 a lot of these cardiac issues. Certainly, cholesterol production is 0:19:20.480 --> 0:19:25.640 prompted by a hormone called cortisol, So we release cortisol 0:19:25.680 --> 0:19:27.919 when we're in the stress state, so we're telling our 0:19:27.920 --> 0:19:31.560 body to make more cholesterol. So that's another negative of 0:19:32.119 --> 0:19:34.320 flipping and staying up in that stress state. 0:19:34.560 --> 0:19:38.400 So I would like to see more preventative interventions going 0:19:38.440 --> 0:19:39.440 into small business. 0:19:39.480 --> 0:19:45.360 Now, whether that looks as a tax rebate or an 0:19:45.400 --> 0:19:48.560 itemized number that all small businesses at a certain level 0:19:49.000 --> 0:19:51.640 can claim up to a certain amount to go into 0:19:51.640 --> 0:19:55.440 self care. So we're not feeling that it's coming off 0:19:55.640 --> 0:19:58.280 our profit margin, but it's actually part of how we 0:19:58.359 --> 0:20:01.440 roll out our business. Just like I'm expected to return 0:20:01.800 --> 0:20:04.960 bast statements each year, well that's at a cost. So 0:20:05.000 --> 0:20:08.840 maybe if I'm expected also to put some money into 0:20:08.840 --> 0:20:12.240 my health, then it becomes suddenly not a negotiable or 0:20:12.320 --> 0:20:18.119 not becomes an obligation and not so we're punished for it. 0:20:18.160 --> 0:20:20.400 But so it's an opportunity for us to look after 0:20:20.520 --> 0:20:22.760 our health. I think that would go a long way. 0:20:23.680 --> 0:20:26.920 How that looks rolling it out for the nation, I'm 0:20:26.920 --> 0:20:27.480 not too sure. 0:20:27.520 --> 0:20:33.479 I think tax incentives or a special budget or fund 0:20:33.520 --> 0:20:36.440 that is for small business owners declared you know under 0:20:36.920 --> 0:20:42.360 maybe under three hundred four hundred k each year, whatever 0:20:42.400 --> 0:20:45.439 the Actually I'm not too I'm not across the actual 0:20:45.440 --> 0:20:49.120 statistics of what burnout are at different level points, whether 0:20:49.160 --> 0:20:52.679 it's you know the zero the self employed through to 0:20:52.800 --> 0:20:55.439 ten staff at the highest risk, or the zero to 0:20:55.480 --> 0:20:59.639 twenty staff. But you know, small to medium businesses across 0:20:59.640 --> 0:21:03.480 the board needs something in the health space. 0:21:03.600 --> 0:21:04.480 That's for sure. 0:21:05.960 --> 0:21:08.440 Was the most rewarding part of being a small business owner. 0:21:10.240 --> 0:21:12.960 This makes me smile. I actually love it. 0:21:15.359 --> 0:21:19.399 When I was nursing, I was even prior to nursing, 0:21:19.520 --> 0:21:22.400 I played sport at an elite level, but went into 0:21:22.480 --> 0:21:23.960 nursing so I wanted to help people. 0:21:24.400 --> 0:21:27.200 I just genuinely wanted to improve people's health. 0:21:27.400 --> 0:21:31.000 And then I went into pharmaceuticals because I thought that 0:21:31.040 --> 0:21:34.119 would give me more tools or access to the people 0:21:34.119 --> 0:21:37.560 who could impact on health, not realizing it was all 0:21:37.640 --> 0:21:40.160 drugs and surgical interventions. 0:21:40.200 --> 0:21:40.840 Really, at the. 0:21:40.840 --> 0:21:45.280 End of the day, the preventative side of it, improving 0:21:45.359 --> 0:21:50.560 lives is what I absolutely adore, and in order to 0:21:52.119 --> 0:21:55.800 bring my ideas or my message to life, that the 0:21:55.800 --> 0:21:57.760 best way for me to do that is to be 0:21:57.880 --> 0:22:03.720 autonomous in business because I just feel my impact by 0:22:03.720 --> 0:22:05.879 being in a small business as part of and not 0:22:06.000 --> 0:22:08.680 part of an organization with bureaucracy and having to prove 0:22:09.320 --> 0:22:13.680 the la la gives me more scope and more ability 0:22:13.720 --> 0:22:14.760