1 00:00:04,280 --> 00:00:05,200 Speaker 1: Let's go there. 2 00:00:05,519 --> 00:00:09,840 Speaker 2: Let's talk about your friends and your family and my 3 00:00:10,119 --> 00:00:13,520 Speaker 2: thoughts and feelings when it comes to them supporting or 4 00:00:13,600 --> 00:00:19,079 Speaker 2: maybe not supporting your business. I've got another question here 5 00:00:19,120 --> 00:00:23,840 Speaker 2: that came through in our DMS and it says, this morning, 6 00:00:24,520 --> 00:00:26,880 Speaker 2: I'm binge listening to your podcast right now from the 7 00:00:26,960 --> 00:00:29,520 Speaker 2: very start, and I'm sorry if you've covered this topic already, 8 00:00:29,600 --> 00:00:30,120 Speaker 2: but I'd love. 9 00:00:30,040 --> 00:00:32,040 Speaker 1: To hear your opinion on the following. 10 00:00:32,640 --> 00:00:35,920 Speaker 2: My husband and I bought a business recently, which is 11 00:00:35,960 --> 00:00:39,800 Speaker 2: an indoor play center. Our family is so filled with 12 00:00:39,920 --> 00:00:44,080 Speaker 2: people with young children, and we find none of them 13 00:00:44,280 --> 00:00:48,879 Speaker 2: support us. None of them visit the center, share our content, 14 00:00:49,440 --> 00:00:51,680 Speaker 2: encourage their friends or mothers groups, etc. 15 00:00:52,000 --> 00:00:55,280 Speaker 1: To support us. It feels a little like jealousy. 16 00:00:55,320 --> 00:00:58,720 Speaker 2: But I'm not sure is this common. Do many business 17 00:00:58,720 --> 00:01:01,120 Speaker 2: owners feel like their family has let them down in 18 00:01:01,160 --> 00:01:05,280 Speaker 2: the support category? Looking forward to hearing your thoughts or 19 00:01:05,319 --> 00:01:07,920 Speaker 2: your own experience. Thank you for this podcast. You can't 20 00:01:07,920 --> 00:01:10,520 Speaker 2: imagine how much it has supported me as a business 21 00:01:10,520 --> 00:01:12,720 Speaker 2: owner of a small business. Well, first of all, you 22 00:01:12,760 --> 00:01:15,920 Speaker 2: are so welcome and I'm glad that you are enjoying 23 00:01:16,560 --> 00:01:18,880 Speaker 2: the pod. That's exactly why we do what we do. 24 00:01:18,920 --> 00:01:23,160 Speaker 2: Here is to hopefully help others and or this is 25 00:01:23,200 --> 00:01:27,080 Speaker 2: a This is a tough one. So when it comes 26 00:01:27,120 --> 00:01:32,840 Speaker 2: to family and friends supporting your business, I'm going to 27 00:01:32,880 --> 00:01:37,520 Speaker 2: say everyone has a completely different experience with that. You know, 28 00:01:38,040 --> 00:01:41,080 Speaker 2: you might own a restaurant and your family might come 29 00:01:41,120 --> 00:01:44,640 Speaker 2: in every bloody weekend, you know, or you might be 30 00:01:44,840 --> 00:01:48,960 Speaker 2: like yourself where you've bought a business and you're just 31 00:01:49,000 --> 00:01:52,680 Speaker 2: getting into it and you're realizing, holy shit, like none 32 00:01:52,720 --> 00:01:57,160 Speaker 2: of my friends and family are supporting this. You asked 33 00:01:57,160 --> 00:02:01,320 Speaker 2: the question, is this common to people will feel like 34 00:02:01,360 --> 00:02:03,600 Speaker 2: their family has let them down in the support category. 35 00:02:04,240 --> 00:02:06,040 Speaker 2: I would go as far as saying, and I can 36 00:02:06,080 --> 00:02:09,440 Speaker 2: only speak from my personal experience, but I would say. 37 00:02:09,280 --> 00:02:11,840 Speaker 1: That you're not alone in feeling that way. 38 00:02:12,000 --> 00:02:15,919 Speaker 2: I can only imagine that it's pretty common that people 39 00:02:16,000 --> 00:02:19,120 Speaker 2: would maybe feel let down by friends and family when 40 00:02:19,160 --> 00:02:21,160 Speaker 2: they are starting a business, no matter what it is. 41 00:02:21,200 --> 00:02:23,840 Speaker 2: You know, if it's a play center, if you've opened 42 00:02:23,840 --> 00:02:27,600 Speaker 2: a cafe, or even if you're doing pop ups. 43 00:02:27,400 --> 00:02:30,639 Speaker 1: At markets and selling your cupcakes or whatever it may be. 44 00:02:30,960 --> 00:02:34,840 Speaker 2: I think, no matter what the industry, people would feel 45 00:02:34,919 --> 00:02:38,000 Speaker 2: kind of let down and disappointed in their family by 46 00:02:38,800 --> 00:02:42,320 Speaker 2: not getting the support that they would assume from them. 47 00:02:43,040 --> 00:02:47,080 Speaker 2: But I don't want to play devil's advocate here, but 48 00:02:47,360 --> 00:02:50,360 Speaker 2: I feel a certain way about this, and I think 49 00:02:50,480 --> 00:02:55,640 Speaker 2: it's that we shouldn't start businesses and assume that our 50 00:02:55,680 --> 00:02:59,160 Speaker 2: friends and family are going to support it. Sure it 51 00:02:59,160 --> 00:03:03,079 Speaker 2: would be nice, like just even nice to know all 52 00:03:03,120 --> 00:03:06,359 Speaker 2: that nice feeling you know that people will come in 53 00:03:06,440 --> 00:03:09,400 Speaker 2: and support, especially those who are closest to us, But 54 00:03:09,480 --> 00:03:14,160 Speaker 2: I just think it's unrealistic to hold that expectation. And sure, 55 00:03:14,280 --> 00:03:15,799 Speaker 2: I know it's family at the end of the day, 56 00:03:15,840 --> 00:03:18,680 Speaker 2: so you would just assume. But I think when it 57 00:03:18,720 --> 00:03:21,200 Speaker 2: comes to starting a business, we just can't have that 58 00:03:21,320 --> 00:03:25,760 Speaker 2: expectation because then you will feel let down if they're 59 00:03:25,800 --> 00:03:28,280 Speaker 2: too busy or they don't come and support you. So 60 00:03:28,360 --> 00:03:30,600 Speaker 2: I am sorry that you're feeling this way, and I 61 00:03:30,680 --> 00:03:35,800 Speaker 2: want to say I can personally really relate, and probably 62 00:03:35,800 --> 00:03:37,160 Speaker 2: on a whole nother fucking level. 63 00:03:37,640 --> 00:03:39,760 Speaker 1: I have touched. 64 00:03:39,440 --> 00:03:43,040 Speaker 2: On it, like in a couple of episodes throughout Big Business, 65 00:03:43,480 --> 00:03:45,480 Speaker 2: and who knows, maybe I should talk about it more. 66 00:03:45,720 --> 00:03:48,520 Speaker 2: But I also never really want to talk too much 67 00:03:48,520 --> 00:03:51,160 Speaker 2: about my personal life on here, because I guess I 68 00:03:51,200 --> 00:03:54,440 Speaker 2: don't want it to come across as I'm using my platform. 69 00:03:53,960 --> 00:03:56,680 Speaker 1: To make people in my life or not in my 70 00:03:56,800 --> 00:03:58,800 Speaker 1: life look bad, you know. 71 00:03:58,880 --> 00:04:02,360 Speaker 2: But I think it's nice to share personal experiences. But 72 00:04:02,800 --> 00:04:06,760 Speaker 2: I feel this on a whole different level. My whole life, 73 00:04:06,880 --> 00:04:10,960 Speaker 2: I have not felt support and just simply haven't had 74 00:04:11,880 --> 00:04:15,280 Speaker 2: anyone around in terms of my parents. One of them 75 00:04:15,360 --> 00:04:18,120 Speaker 2: I've had on and off, but the other one not 76 00:04:18,240 --> 00:04:21,960 Speaker 2: at all. And so I have gone through my entire 77 00:04:22,240 --> 00:04:26,080 Speaker 2: entrepreneurial journey without any family. Like I have a very 78 00:04:26,080 --> 00:04:29,799 Speaker 2: small family. I have one sibling and we're not overly close, 79 00:04:30,240 --> 00:04:35,200 Speaker 2: probably due to my relationships with my parents. And I've 80 00:04:35,200 --> 00:04:39,600 Speaker 2: done this whole entrepreneurial journey quite literally independently and on 81 00:04:39,640 --> 00:04:41,880 Speaker 2: my own. And I think that's one of the reasons 82 00:04:41,920 --> 00:04:44,239 Speaker 2: why I've done all the stuff that I've done, because, 83 00:04:44,760 --> 00:04:46,760 Speaker 2: you know, from a very young age, I moved out 84 00:04:46,760 --> 00:04:48,880 Speaker 2: of home when I was seventeen, I had no support. 85 00:04:49,200 --> 00:04:51,120 Speaker 2: I kind of figured out from a really young age, 86 00:04:51,160 --> 00:04:53,560 Speaker 2: I can fucking do this on my own, you know. 87 00:04:53,960 --> 00:04:56,680 Speaker 2: And as I started doing things and putting myself out 88 00:04:56,720 --> 00:04:59,760 Speaker 2: there and going on social media, I realize, like, I 89 00:04:59,760 --> 00:05:02,960 Speaker 2: don't need the support of the people that are supposed 90 00:05:03,000 --> 00:05:06,080 Speaker 2: to be the closest to me in order to achieve 91 00:05:06,160 --> 00:05:11,320 Speaker 2: great success, and so I definitely have moments even now 92 00:05:11,400 --> 00:05:15,440 Speaker 2: in my career where I feel disappointed, you know, beyond 93 00:05:15,560 --> 00:05:18,440 Speaker 2: them not supporting my business by shopping with me or 94 00:05:18,520 --> 00:05:20,960 Speaker 2: visiting my cafe, but you know, like I did a 95 00:05:21,000 --> 00:05:24,159 Speaker 2: TED talk on the weekend and like none of my 96 00:05:24,200 --> 00:05:28,279 Speaker 2: family was there. But I guess I did think to myself, Wow, 97 00:05:28,320 --> 00:05:29,960 Speaker 2: isn't this weird that I like do all these big 98 00:05:30,000 --> 00:05:33,240 Speaker 2: things and no one's there, or you know, I've opened 99 00:05:33,240 --> 00:05:36,240 Speaker 2: five retail stores and like none of my family have 100 00:05:36,320 --> 00:05:40,760 Speaker 2: ever come to that, but I've never like I definitely 101 00:05:40,800 --> 00:05:43,440 Speaker 2: have those thoughts of like, oh, this is actually so weird. 102 00:05:43,440 --> 00:05:45,480 Speaker 2: But obviously I'm really used to it because I haven't 103 00:05:45,480 --> 00:05:49,839 Speaker 2: had any support since I was literally a teenager. But 104 00:05:50,279 --> 00:05:53,360 Speaker 2: I don't let that kind of stop me or get 105 00:05:53,360 --> 00:05:55,760 Speaker 2: me down, because I have felt that way a long time, 106 00:05:55,880 --> 00:05:58,080 Speaker 2: like for a long time about my family, but like, 107 00:05:58,120 --> 00:06:00,800 Speaker 2: look how far I have come, know now at the 108 00:06:00,839 --> 00:06:07,719 Speaker 2: age of thirty two. So I guess I want to say, no, 109 00:06:07,960 --> 00:06:10,960 Speaker 2: You're not alone in feeling that way. I think a 110 00:06:11,000 --> 00:06:13,200 Speaker 2: lot of business owners would feel that way. I think 111 00:06:13,200 --> 00:06:17,240 Speaker 2: it's normal completely and I relate on a whole a 112 00:06:17,320 --> 00:06:21,360 Speaker 2: whole different level, and I wouldn't beat yourself up about it. 113 00:06:22,160 --> 00:06:25,120 Speaker 2: If you're really concerned, like you could have an open 114 00:06:25,200 --> 00:06:27,880 Speaker 2: and honest conversation with your family and say, hey, like 115 00:06:28,440 --> 00:06:30,159 Speaker 2: did you want to come in or like I noticed 116 00:06:30,160 --> 00:06:31,000 Speaker 2: you haven't really. 117 00:06:30,800 --> 00:06:33,000 Speaker 1: Been in and see what they have to say. 118 00:06:33,120 --> 00:06:35,279 Speaker 2: But also I think when it comes to your business, 119 00:06:35,839 --> 00:06:38,760 Speaker 2: even just for your own like's sake, you need to think, 120 00:06:39,120 --> 00:06:43,840 Speaker 2: you know, bigger and more beyond your friends and family. 121 00:06:44,000 --> 00:06:45,960 Speaker 2: You know, when you're thinking of customers. Sure, it would 122 00:06:45,960 --> 00:06:47,560 Speaker 2: be great to have the support of your friends and 123 00:06:47,600 --> 00:06:50,279 Speaker 2: family and have them bringing the kids in every week, 124 00:06:50,360 --> 00:06:52,760 Speaker 2: but I think when it comes to your customers, you 125 00:06:52,880 --> 00:06:56,560 Speaker 2: need to think bigger and further beyond your family. When 126 00:06:56,560 --> 00:06:59,560 Speaker 2: I started Fate, I didn't think, oh, perfect, like all 127 00:06:59,600 --> 00:07:01,480 Speaker 2: my friends going to be able to shop. If anything, 128 00:07:01,520 --> 00:07:04,479 Speaker 2: I wouldn't expect them to kind of thing. And AJ 129 00:07:04,600 --> 00:07:07,359 Speaker 2: and I we own a cafe here in Newcastle and 130 00:07:07,400 --> 00:07:10,880 Speaker 2: we've owned it for three years, and like I like, 131 00:07:10,920 --> 00:07:14,200 Speaker 2: we never see like obviously not my family, but you 132 00:07:14,200 --> 00:07:16,320 Speaker 2: know we will never see his family there. And I 133 00:07:16,360 --> 00:07:18,720 Speaker 2: would never expect that because you know they're busy and 134 00:07:18,760 --> 00:07:21,480 Speaker 2: they're living their own lives. And again, like our customers 135 00:07:21,480 --> 00:07:24,880 Speaker 2: at our cafe are not our friends and family, or 136 00:07:24,880 --> 00:07:26,840 Speaker 2: maybe once in a blue moon they'll come in. And 137 00:07:26,880 --> 00:07:30,880 Speaker 2: I don't hold that expectation of AJ's family and obviously 138 00:07:30,920 --> 00:07:34,560 Speaker 2: not mine either. But yeah, I think it is a 139 00:07:34,560 --> 00:07:38,240 Speaker 2: difficult thing and it can feel disheartening. And yeah, there 140 00:07:38,280 --> 00:07:40,160 Speaker 2: is a whole other side of jealousy, which I think 141 00:07:40,200 --> 00:07:45,520 Speaker 2: I have experienced a lot within my family in particular, 142 00:07:45,720 --> 00:07:49,320 Speaker 2: which is fucking a whole other topic that is very 143 00:07:49,360 --> 00:07:50,640 Speaker 2: interesting and very deep. 144 00:07:52,280 --> 00:07:53,800 Speaker 1: But yeah, it is disheartening. 145 00:07:53,840 --> 00:07:56,000 Speaker 2: But I wouldn't be hard on yourself about it, and 146 00:07:56,240 --> 00:07:58,880 Speaker 2: I think it's fine for me to say that you 147 00:07:59,360 --> 00:08:01,560 Speaker 2: definitely don't feel alone. I think a lot of business 148 00:08:01,560 --> 00:08:05,200 Speaker 2: owners would feel that way. I think another angle as 149 00:08:05,240 --> 00:08:08,080 Speaker 2: well is some things that I have experienced from people 150 00:08:08,120 --> 00:08:10,840 Speaker 2: I know in my life, you know, over the years 151 00:08:10,880 --> 00:08:15,040 Speaker 2: of owning fate and stuff, is the expectation that some 152 00:08:15,080 --> 00:08:18,600 Speaker 2: people put towards us business owners in wanting a discount, 153 00:08:19,000 --> 00:08:21,400 Speaker 2: which again just feels funny, like people you know or 154 00:08:21,680 --> 00:08:24,800 Speaker 2: family or distant family being like, hey, can I have 155 00:08:24,840 --> 00:08:27,640 Speaker 2: like the stuff discount or whatever, or you know, making 156 00:08:27,680 --> 00:08:30,600 Speaker 2: little comments like I'm going to wait until you're big sale, 157 00:08:31,240 --> 00:08:33,840 Speaker 2: even though you very well know that they can afford 158 00:08:33,880 --> 00:08:35,800 Speaker 2: to shop at full price. That can make you feel 159 00:08:35,800 --> 00:08:38,360 Speaker 2: a bit funny as well as a business owner and 160 00:08:38,360 --> 00:08:39,960 Speaker 2: be like, oh, why don't you want to support me, 161 00:08:40,400 --> 00:08:42,720 Speaker 2: you know, on a normal day when we're not doing 162 00:08:42,720 --> 00:08:45,079 Speaker 2: a big sale. But again, like, I think that's just 163 00:08:45,160 --> 00:08:48,160 Speaker 2: the way that it is. And as much as you 164 00:08:48,200 --> 00:08:51,360 Speaker 2: can like overthink it and worry and think why is 165 00:08:51,360 --> 00:08:53,360 Speaker 2: my family not supporting me? Or why are they not 166 00:08:53,480 --> 00:08:56,439 Speaker 2: you know, bringing the kids in, I think it's one 167 00:08:56,440 --> 00:08:58,640 Speaker 2: of those things that you either like have to address 168 00:08:58,640 --> 00:09:00,439 Speaker 2: with them and just see how they feel or where 169 00:09:00,440 --> 00:09:03,000 Speaker 2: they're at and see if there is anything that can 170 00:09:03,040 --> 00:09:05,560 Speaker 2: be resolved, if there is any like jealousy issues there. 171 00:09:05,559 --> 00:09:08,240 Speaker 2: I'm not one hundred percent sure, but I think even 172 00:09:08,360 --> 00:09:11,920 Speaker 2: for the better of yourself and your mind, you need 173 00:09:11,960 --> 00:09:14,480 Speaker 2: to just think beyond it and focus on your business 174 00:09:14,480 --> 00:09:17,600 Speaker 2: and see it as a completely different entity to your family. 175 00:09:17,800 --> 00:09:21,000 Speaker 2: Because that's certainly the way that I feel about Fate 176 00:09:21,320 --> 00:09:24,400 Speaker 2: and our cafe, Like I would never expect our friends 177 00:09:24,400 --> 00:09:26,880 Speaker 2: in family to always be supporting us and always coming 178 00:09:26,920 --> 00:09:29,800 Speaker 2: into the cafe or always coming into our fate stores, 179 00:09:30,080 --> 00:09:32,720 Speaker 2: but if they do, you know, it's a nice surprise. 180 00:09:33,400 --> 00:09:36,400 Speaker 1: So I don't know how much this helps. 181 00:09:36,480 --> 00:09:39,160 Speaker 2: If I was in your scenario, and if it's on 182 00:09:39,240 --> 00:09:41,880 Speaker 2: your mind enough, you know it might be worth having 183 00:09:41,920 --> 00:09:43,880 Speaker 2: a chat, like, especially if you're close with your family, 184 00:09:43,920 --> 00:09:46,000 Speaker 2: to be like hey, like I thought, maybe I would 185 00:09:46,040 --> 00:09:48,680 Speaker 2: see you around a bit more like no pressure whatsoever, 186 00:09:49,240 --> 00:09:51,000 Speaker 2: and they might have something that they want to say. 187 00:09:51,360 --> 00:09:55,000 Speaker 2: I obviously don't know you personally or your family dynamics, 188 00:09:55,280 --> 00:09:58,760 Speaker 2: but there may be opportunity for a conversation there. But 189 00:09:58,840 --> 00:10:01,400 Speaker 2: I think it's also important for us as business owners 190 00:10:01,440 --> 00:10:05,679 Speaker 2: to be realistic and to understand and acknowledge that we're 191 00:10:05,720 --> 00:10:08,520 Speaker 2: not going into business in hopes that our family and 192 00:10:08,559 --> 00:10:11,199 Speaker 2: friends are going to be our number one customers. I 193 00:10:11,240 --> 00:10:13,000 Speaker 2: think that's a lot of pressure for us to put 194 00:10:13,040 --> 00:10:16,559 Speaker 2: on them, and also like an expectation that we're almost 195 00:10:16,640 --> 00:10:20,280 Speaker 2: then putting on ourselves that could potentially lead us into 196 00:10:20,320 --> 00:10:24,160 Speaker 2: being disappointed. You need to think bigger and beyond your 197 00:10:24,160 --> 00:10:26,679 Speaker 2: friends and family when it comes to who your customers 198 00:10:26,720 --> 00:10:28,400 Speaker 2: are going to be, which I think is a good 199 00:10:28,400 --> 00:10:31,520 Speaker 2: thing as well. I think it's nice to keep friends 200 00:10:31,600 --> 00:10:35,640 Speaker 2: and family and business all separate. I've said a million 201 00:10:35,640 --> 00:10:37,520 Speaker 2: times on the pod here I do not mix friends 202 00:10:37,520 --> 00:10:41,440 Speaker 2: and family and business internally, but I guess I kind 203 00:10:41,440 --> 00:10:43,800 Speaker 2: of see it in that way as well, where I 204 00:10:43,800 --> 00:10:47,079 Speaker 2: would never expect friends or family to be my customers. 205 00:10:47,080 --> 00:10:50,640 Speaker 2: I still, even to this day, feel so bad. One 206 00:10:50,679 --> 00:10:53,080 Speaker 2: of my girlfriends, we just came out with this red 207 00:10:53,120 --> 00:10:55,959 Speaker 2: set at Fate and she missed out and it's sold 208 00:10:56,000 --> 00:10:57,800 Speaker 2: out straight away, and then we restocked it and she's 209 00:10:57,840 --> 00:11:00,320 Speaker 2: messaging me going, oh my god, I finally go And 210 00:11:00,360 --> 00:11:02,080 Speaker 2: even I still have that feeling of like, oh my god, 211 00:11:02,080 --> 00:11:04,040 Speaker 2: I feel bad that she bought my stuff, even though 212 00:11:04,360 --> 00:11:07,560 Speaker 2: you know, so she bloodies should because it's my business 213 00:11:07,600 --> 00:11:09,000 Speaker 2: that I'm running at the end of the day. But 214 00:11:09,360 --> 00:11:12,280 Speaker 2: I still feel funny when people go in and they've 215 00:11:12,280 --> 00:11:13,880 Speaker 2: bought something from Fate and I'm like, oh my god, 216 00:11:13,880 --> 00:11:15,520 Speaker 2: don't do that. You don't have to do that. And 217 00:11:15,559 --> 00:11:17,800 Speaker 2: then it's nice, you know, when they're like no, of course, 218 00:11:17,840 --> 00:11:20,120 Speaker 2: like I love that set and I want to support you. 219 00:11:20,200 --> 00:11:24,760 Speaker 2: So yeah, have that conversation if the opportunity is there, 220 00:11:25,760 --> 00:11:28,959 Speaker 2: but also don't be hard on yourself about it, and 221 00:11:29,160 --> 00:11:33,719 Speaker 2: think beyond family and friends being your customers. Think to 222 00:11:33,840 --> 00:11:38,840 Speaker 2: people beyond them, broaden your horizon. Why was I going 223 00:11:38,920 --> 00:11:41,160 Speaker 2: to say bride in your horizon? Oh? 224 00:11:41,200 --> 00:11:41,680 Speaker 1: Who knows. 225 00:11:41,920 --> 00:11:46,120 Speaker 2: Anyway, that's been all for today's bonus episode of Big Business. 226 00:11:46,320 --> 00:11:48,280 Speaker 2: In case you didn't know, every week I come out 227 00:11:48,320 --> 00:11:51,840 Speaker 2: with two episodes. I've got my bite size bonus epps 228 00:11:51,880 --> 00:11:55,559 Speaker 2: and then my main ones are the longer and chunkier ones. 229 00:11:56,160 --> 00:11:57,959 Speaker 2: And thanks for sending through the DM. If you have 230 00:11:58,000 --> 00:11:59,760 Speaker 2: a question for us, feel free to send us a 231 00:11:59,800 --> 00:12:00,920 Speaker 2: DM on Instagram. 232 00:12:00,960 --> 00:12:03,040 Speaker 1: It's Big Business Underscore podcast. 233 00:12:03,360 --> 00:12:06,400 Speaker 2: We've got a massive collection of everyone's questions and they 234 00:12:06,440 --> 00:12:09,600 Speaker 2: are always such good questions that make for great content. 235 00:12:09,760 --> 00:12:12,400 Speaker 2: So thanks for listening and I'll be back with a 236 00:12:12,559 --> 00:12:13,600 Speaker 2: main next week