1 00:00:04,160 --> 00:00:07,600 Speaker 1: Welcome back to another bonus episode of Big Business. Just 2 00:00:07,680 --> 00:00:09,360 Speaker 1: in case you didn't know, I come out with two 3 00:00:09,440 --> 00:00:12,600 Speaker 1: episodes every single week. I have my main episodes and 4 00:00:12,640 --> 00:00:14,960 Speaker 1: then these little bonus ones. Someone said to me the 5 00:00:15,000 --> 00:00:18,919 Speaker 1: other day it's not long enough, but my bonuses are 6 00:00:18,960 --> 00:00:20,880 Speaker 1: just little mini ones. And by the way, I am 7 00:00:20,920 --> 00:00:24,040 Speaker 1: recording at home today and right now, my dog Sneaky 8 00:00:24,320 --> 00:00:27,160 Speaker 1: is walking past. So if you can hear some little 9 00:00:27,240 --> 00:00:31,480 Speaker 1: tippy tapping toes throughout this episode, that is exactly why 10 00:00:31,520 --> 00:00:37,960 Speaker 1: Hello Sneaky. Anyway, I am on TikTok live as I 11 00:00:38,080 --> 00:00:40,599 Speaker 1: speak right now. I've got four hundred and forty eight 12 00:00:40,640 --> 00:00:43,680 Speaker 1: people watching, and I thought I'm going to get everyone 13 00:00:43,720 --> 00:00:46,479 Speaker 1: to send in some random business related questions and I'm 14 00:00:46,520 --> 00:00:50,240 Speaker 1: going to answer them on the pod. So without further ado, 15 00:00:50,360 --> 00:00:52,839 Speaker 1: let's just get straight into this. I feel overwhelmed, but 16 00:00:52,880 --> 00:00:57,640 Speaker 1: this is also really exciting. Okay, let's go. Oh my god, 17 00:00:57,640 --> 00:01:01,440 Speaker 1: there's actually so many questions. Okay, how would you describe 18 00:01:01,440 --> 00:01:07,000 Speaker 1: the fate aesthetic in three words? I would say, easy, 19 00:01:07,200 --> 00:01:10,760 Speaker 1: everyday basics. By the way, everyone, the questions have to 20 00:01:10,760 --> 00:01:14,919 Speaker 1: be kind of business related, so no personal questions. Okay, 21 00:01:15,040 --> 00:01:18,080 Speaker 1: Jess says, years into Fate. What are your biggest business 22 00:01:18,160 --> 00:01:21,440 Speaker 1: hurdles to get past? I would say that my biggest 23 00:01:21,480 --> 00:01:25,160 Speaker 1: business hurdles Sneaky's walking around again. This is really a 24 00:01:25,200 --> 00:01:28,440 Speaker 1: flop of an episode. I would say in all of 25 00:01:28,480 --> 00:01:31,800 Speaker 1: these years at Fate, the biggest hurdles that I have 26 00:01:31,959 --> 00:01:35,320 Speaker 1: had to face and deal with and get through would 27 00:01:35,360 --> 00:01:39,560 Speaker 1: definitely have to be people related issues. There's a lot 28 00:01:39,560 --> 00:01:43,480 Speaker 1: of issues that you'll run into with business no matter what, 29 00:01:43,640 --> 00:01:49,320 Speaker 1: from financial to stock freight shipping, logistics, product issues. But 30 00:01:49,360 --> 00:01:52,960 Speaker 1: I would say the hardest challenge in business is dealing 31 00:01:53,000 --> 00:01:56,400 Speaker 1: with people, especially if your business is growing bigger and 32 00:01:56,440 --> 00:01:59,440 Speaker 1: you're adding more and more people into your business. What 33 00:01:59,640 --> 00:02:03,080 Speaker 1: once started out as me just working at home with 34 00:02:03,200 --> 00:02:08,240 Speaker 1: AJ helping and one casual employee, we now have seventy 35 00:02:08,280 --> 00:02:11,680 Speaker 1: people to look after. And when you're dealing with seventy 36 00:02:11,680 --> 00:02:14,519 Speaker 1: different people who are all completely unique and they all 37 00:02:14,560 --> 00:02:17,720 Speaker 1: have different wants and needs and emotions, that's where for 38 00:02:17,840 --> 00:02:22,079 Speaker 1: me the most amount of challenges lie. Because I've said 39 00:02:22,080 --> 00:02:24,800 Speaker 1: this a billion times on my pod before, like you 40 00:02:24,919 --> 00:02:27,560 Speaker 1: just always feel like you can't make everyone happy. But 41 00:02:27,639 --> 00:02:29,600 Speaker 1: I think you've got to be realistic with these kinds 42 00:02:29,639 --> 00:02:32,639 Speaker 1: of things. And remind yourself at the end of the day, 43 00:02:32,760 --> 00:02:37,040 Speaker 1: like I'm just a girl, you know, I'm just one person. 44 00:02:37,880 --> 00:02:39,920 Speaker 1: But yeah, that's where I have faced most of my 45 00:02:40,040 --> 00:02:44,200 Speaker 1: challenges in business. It's with dealing with people and just 46 00:02:44,240 --> 00:02:48,280 Speaker 1: trying to please everyone constantly and also look after yourself 47 00:02:48,320 --> 00:02:51,520 Speaker 1: and protect your own wants and needs and mental health. Okay, 48 00:02:51,639 --> 00:02:54,840 Speaker 1: the next question is how have you found the US 49 00:02:54,880 --> 00:02:58,720 Speaker 1: market affect your business. Now, I'm not one hundred percent 50 00:02:59,200 --> 00:03:02,480 Speaker 1: educated on the tariffs and everything, but I have been 51 00:03:02,880 --> 00:03:05,399 Speaker 1: seeing a lot of that on the news and all 52 00:03:05,440 --> 00:03:09,200 Speaker 1: over the internet. It hasn't really affected us at all. 53 00:03:09,240 --> 00:03:12,640 Speaker 1: And the reason for that is because I don't have 54 00:03:12,680 --> 00:03:15,040 Speaker 1: a large customer base in the US, So I guess 55 00:03:15,080 --> 00:03:17,600 Speaker 1: I'm lucky in a way that this doesn't impact me 56 00:03:18,200 --> 00:03:21,880 Speaker 1: in the slightest. We have a few customers in the 57 00:03:22,000 --> 00:03:24,560 Speaker 1: US who will order with us, but I've never set 58 00:03:24,560 --> 00:03:27,960 Speaker 1: myself up in the US. So, for example, if I 59 00:03:28,000 --> 00:03:31,720 Speaker 1: wanted to, I could run ads in America like I 60 00:03:31,760 --> 00:03:34,560 Speaker 1: could run my meta Facebook ads over in the US, 61 00:03:35,800 --> 00:03:38,560 Speaker 1: and I could even set up a warehouse in the 62 00:03:38,640 --> 00:03:41,160 Speaker 1: US or work with a threepl which is basically a 63 00:03:41,200 --> 00:03:43,640 Speaker 1: company that holds your stock and sends your orders out 64 00:03:43,680 --> 00:03:46,680 Speaker 1: for you, so that way it gets to people really quickly, 65 00:03:46,760 --> 00:03:49,080 Speaker 1: rather than us shipping from Australia. But we don't have 66 00:03:49,120 --> 00:03:52,560 Speaker 1: a threepl or a warehouse over there, so whenever someone 67 00:03:52,600 --> 00:03:56,240 Speaker 1: from America orders with us, we ship it from our 68 00:03:56,280 --> 00:03:59,640 Speaker 1: warehouse here in Australia. Thankfully, this hasn't affected my business, 69 00:03:59,680 --> 00:04:02,280 Speaker 1: but I do feel for everyone's businesses that have been 70 00:04:02,280 --> 00:04:09,360 Speaker 1: affected by the tariffs because it seems absolutely, absolutely wild. Okay, 71 00:04:09,400 --> 00:04:11,360 Speaker 1: the next question is what was a massive lesson or 72 00:04:11,400 --> 00:04:15,040 Speaker 1: mistake learnt to date? Oh? Okay, this is a good 73 00:04:15,120 --> 00:04:18,120 Speaker 1: question because I truly believe, and I've said this a 74 00:04:18,160 --> 00:04:23,559 Speaker 1: lot on the podcast before. I think in business there's 75 00:04:23,640 --> 00:04:28,040 Speaker 1: no real such thing as mistakes, but there's definitely lessons 76 00:04:28,080 --> 00:04:31,760 Speaker 1: which you had in your question. Even if you make 77 00:04:31,800 --> 00:04:34,960 Speaker 1: a massive mistake, you can just take it as a lesson. 78 00:04:35,080 --> 00:04:37,880 Speaker 1: And I truly believe that the only way that you 79 00:04:37,920 --> 00:04:42,400 Speaker 1: can grow and learn in business is by making mistakes 80 00:04:42,440 --> 00:04:45,880 Speaker 1: and learning better for next time. No one goes into 81 00:04:45,960 --> 00:04:49,440 Speaker 1: business knowing exactly what to do. Even if you've got 82 00:04:49,480 --> 00:04:53,120 Speaker 1: like a business mindset and you're entrepreneur and you're a 83 00:04:53,120 --> 00:04:57,800 Speaker 1: go getter, you go in absolutely clueless, and it's only 84 00:04:57,920 --> 00:05:02,680 Speaker 1: by trying things, trying something one way and then making 85 00:05:02,720 --> 00:05:05,960 Speaker 1: a mistake and thinking to yourself, Okay, next time, I'm 86 00:05:06,000 --> 00:05:08,880 Speaker 1: going to do it this way or that way. I 87 00:05:08,880 --> 00:05:12,520 Speaker 1: feel like that's how you learn in business. So really, 88 00:05:12,880 --> 00:05:15,560 Speaker 1: for the last seven or more years that I have 89 00:05:15,640 --> 00:05:19,160 Speaker 1: been running Fate, I've made every mistake that there is 90 00:05:19,360 --> 00:05:21,880 Speaker 1: to make. In the early days, one of the biggest 91 00:05:21,880 --> 00:05:24,000 Speaker 1: ones that I did, but again at the time it 92 00:05:24,200 --> 00:05:28,680 Speaker 1: wasn't a mistake, was hiring friends and family because back 93 00:05:28,720 --> 00:05:31,880 Speaker 1: then my mind was so small around my business that 94 00:05:31,960 --> 00:05:34,919 Speaker 1: I only thought small. I thought it was easy for 95 00:05:34,960 --> 00:05:37,520 Speaker 1: me to just hire friends and family because I wasn't 96 00:05:37,560 --> 00:05:41,520 Speaker 1: taking my business very seriously. When now reflecting on that, 97 00:05:42,080 --> 00:05:45,200 Speaker 1: I should have taken my business more seriously and hired 98 00:05:45,200 --> 00:05:48,080 Speaker 1: people who were serious about my business as well. But again, 99 00:05:48,200 --> 00:05:51,320 Speaker 1: I have no regrets around any of the mistakes in 100 00:05:51,400 --> 00:05:55,680 Speaker 1: quotation marks that I made and will continue to make, 101 00:05:55,760 --> 00:05:58,200 Speaker 1: because I know that I'm only going to continue to 102 00:05:58,720 --> 00:06:02,000 Speaker 1: grow from it as a business owner. Where did the 103 00:06:02,240 --> 00:06:06,200 Speaker 1: iconic Fate name come from? A great question. I think 104 00:06:06,240 --> 00:06:08,920 Speaker 1: I might have already answered this in an an episode 105 00:06:08,960 --> 00:06:11,400 Speaker 1: ages ago, but just to answer it in a nutshell again. 106 00:06:11,920 --> 00:06:14,839 Speaker 1: I remember so vividly, this would have been eight or 107 00:06:14,960 --> 00:06:17,880 Speaker 1: nine years ago that I come up with the name Fate, 108 00:06:18,440 --> 00:06:21,520 Speaker 1: and I remember thinking to myself back then, I was 109 00:06:21,560 --> 00:06:24,560 Speaker 1: in my early twenties. I was absolutely clueless. But all 110 00:06:24,600 --> 00:06:26,839 Speaker 1: I knew back then was I don't want this brand 111 00:06:26,839 --> 00:06:29,880 Speaker 1: to have my name in it, because back then we 112 00:06:29,880 --> 00:06:33,360 Speaker 1: were seeing a lot of like Britney's Boutique and Britney 113 00:06:33,360 --> 00:06:36,200 Speaker 1: Saunder's watches, you know, And for some reason back then, 114 00:06:36,240 --> 00:06:37,880 Speaker 1: I thought I don't want my name to be in 115 00:06:37,920 --> 00:06:39,960 Speaker 1: it because I guess I thought this is going to 116 00:06:40,000 --> 00:06:43,280 Speaker 1: be separate to me one day maybe. And so I 117 00:06:43,320 --> 00:06:46,080 Speaker 1: sat there on my lounge on my laptop in a note, 118 00:06:46,120 --> 00:06:47,479 Speaker 1: and I still wish I had the note, but it 119 00:06:47,480 --> 00:06:50,400 Speaker 1: was about ten laptops ago, so it's well and truly gone. 120 00:06:50,880 --> 00:06:54,040 Speaker 1: And I just started writing down a lot of words 121 00:06:54,600 --> 00:06:57,960 Speaker 1: that meant something to me, and Fate was one of 122 00:06:57,960 --> 00:07:00,720 Speaker 1: the top ones. You know, I'm a believer in all 123 00:07:00,720 --> 00:07:03,240 Speaker 1: things happening the way they're meant to and things just 124 00:07:03,279 --> 00:07:06,560 Speaker 1: working out no matter what, And so I landed on 125 00:07:06,600 --> 00:07:09,120 Speaker 1: that word. It was short, it was simple, and the 126 00:07:09,160 --> 00:07:14,200 Speaker 1: only reason that I changed the spelling was because again, 127 00:07:14,360 --> 00:07:16,560 Speaker 1: I was in my early twenties old, was clueless. I 128 00:07:16,560 --> 00:07:20,120 Speaker 1: had no idea about trademarking or anything like that, but 129 00:07:20,800 --> 00:07:25,440 Speaker 1: I thought I better spell it differently just in case 130 00:07:26,040 --> 00:07:29,360 Speaker 1: someone tries to come after me. And that's how I 131 00:07:29,440 --> 00:07:32,320 Speaker 1: put the Y in there, like a silent why. And 132 00:07:32,400 --> 00:07:34,720 Speaker 1: that's how the name came to be. And to this day, 133 00:07:34,840 --> 00:07:38,640 Speaker 1: people still think that it's called fat, But that's just 134 00:07:38,680 --> 00:07:41,040 Speaker 1: another story in itself, and I think that stems from 135 00:07:41,040 --> 00:07:44,560 Speaker 1: a lot of internal fat phobia. But we'll leave that 136 00:07:44,840 --> 00:07:47,680 Speaker 1: at that. What do you wish people knew more about 137 00:07:47,760 --> 00:07:52,000 Speaker 1: running a fashion label? I actually did a recent episode 138 00:07:52,040 --> 00:07:55,280 Speaker 1: called Secrets of the Fashion Industry or something along those lines. 139 00:07:55,320 --> 00:07:56,800 Speaker 1: If you haven't listened to that one, go and give 140 00:07:56,840 --> 00:07:58,760 Speaker 1: it a listen. But if I had to pick one thing, 141 00:07:59,120 --> 00:08:01,680 Speaker 1: it would be just how long it takes to make 142 00:08:01,800 --> 00:08:04,960 Speaker 1: one thing. And this doesn't apply just to fashion. It's anything. 143 00:08:05,000 --> 00:08:10,280 Speaker 1: If you're making its accessories, bags, shoes, skincare, like, if 144 00:08:10,280 --> 00:08:13,400 Speaker 1: you're making anything, it takes a really long time to 145 00:08:13,560 --> 00:08:17,640 Speaker 1: make one item from design all the way through production 146 00:08:17,800 --> 00:08:20,680 Speaker 1: to finish and at your door. And when we live 147 00:08:20,720 --> 00:08:24,800 Speaker 1: in this world of this instant like gratification, and we 148 00:08:25,000 --> 00:08:27,160 Speaker 1: order something online on Amazon and we get it the 149 00:08:27,160 --> 00:08:30,160 Speaker 1: next day. We're kind of all living in this world 150 00:08:30,320 --> 00:08:34,719 Speaker 1: of wanting something instantly, and it's really frustrating. You know, 151 00:08:34,800 --> 00:08:37,120 Speaker 1: It's a great thing to have your community be like 152 00:08:37,200 --> 00:08:40,520 Speaker 1: make this top in pink, or you should come out 153 00:08:40,559 --> 00:08:44,320 Speaker 1: with a range of XYZ, But just how long that 154 00:08:44,440 --> 00:08:47,599 Speaker 1: actually takes to happen is crazy. And I've done a 155 00:08:47,600 --> 00:08:49,920 Speaker 1: whole episode about it where I talk about how long 156 00:08:49,960 --> 00:08:52,080 Speaker 1: it takes to make something, So be sure to listen 157 00:08:52,080 --> 00:08:58,920 Speaker 1: to that one if you haven't already. Next question, I 158 00:08:59,000 --> 00:09:01,320 Speaker 1: love this question. Do you feel a lot of pressure 159 00:09:01,320 --> 00:09:08,000 Speaker 1: having so many overheads with warehouses, stores and employees, etc. Yes, 160 00:09:08,840 --> 00:09:12,760 Speaker 1: I would say that I do, but I think, thankfully 161 00:09:13,880 --> 00:09:17,720 Speaker 1: I'm not one to get easily overwhelmed. Or I think 162 00:09:17,800 --> 00:09:21,880 Speaker 1: I have a very calm nature. Not that I'm like 163 00:09:21,920 --> 00:09:25,719 Speaker 1: a nature person, but I think that's definitely helped me 164 00:09:25,760 --> 00:09:28,280 Speaker 1: a lot in my business journey, is that I'm a 165 00:09:28,360 --> 00:09:31,360 Speaker 1: very cool, calm and collected person. And I think that's 166 00:09:31,440 --> 00:09:35,600 Speaker 1: one thing that would probably surprise people if they were 167 00:09:35,679 --> 00:09:38,719 Speaker 1: to get to know me in real life. Obviously, in 168 00:09:39,080 --> 00:09:41,520 Speaker 1: all my social media videos and everything, it's very like 169 00:09:41,640 --> 00:09:44,440 Speaker 1: funny and high energy and crazy, and that's because I 170 00:09:44,440 --> 00:09:48,559 Speaker 1: want to entertain people and have fun and grab their attention. 171 00:09:48,760 --> 00:09:51,439 Speaker 1: But in real life, I would say, like, I'm very 172 00:09:51,480 --> 00:09:55,480 Speaker 1: calm and that has really helped me in my business 173 00:09:55,559 --> 00:09:59,640 Speaker 1: journey and having so much pressure all at once, and 174 00:09:59,679 --> 00:10:02,720 Speaker 1: also so in saying that I've signed myself up to 175 00:10:02,800 --> 00:10:06,560 Speaker 1: every single thing. I've signed myself up to having seventy employees, 176 00:10:07,120 --> 00:10:11,040 Speaker 1: I have signed myself up to having five Okay, what 177 00:10:11,160 --> 00:10:13,679 Speaker 1: leases do I have. I've got five stores, so that's 178 00:10:13,880 --> 00:10:19,280 Speaker 1: five commercial leases there. That's an insane amount. And then 179 00:10:19,679 --> 00:10:24,160 Speaker 1: we've got our office and our warehouse, so there's seven 180 00:10:24,240 --> 00:10:27,960 Speaker 1: leases within fate, and then we have our cafe as well, 181 00:10:28,320 --> 00:10:31,360 Speaker 1: so that's eight leases that I have. But I am 182 00:10:31,440 --> 00:10:34,160 Speaker 1: committing to paying. And yeah, if you want to take 183 00:10:34,160 --> 00:10:36,800 Speaker 1: a step back and look at it in that way, 184 00:10:36,920 --> 00:10:40,160 Speaker 1: that is very stressful and overwhelming and having to pay 185 00:10:40,200 --> 00:10:43,520 Speaker 1: so many people and superannuation, like all of those things 186 00:10:43,559 --> 00:10:46,480 Speaker 1: are extremely like they will put an extreme amount of 187 00:10:46,520 --> 00:10:49,000 Speaker 1: pressure on anyone. But at the end of the day, 188 00:10:49,040 --> 00:10:51,280 Speaker 1: like I love doing what I do and I signed 189 00:10:51,280 --> 00:10:53,719 Speaker 1: myself up for all of this, like no one has 190 00:10:53,720 --> 00:10:56,000 Speaker 1: ever forced me to take the risks that I have, 191 00:10:56,120 --> 00:10:59,720 Speaker 1: and I definitely have those moments where I go, oh 192 00:10:59,800 --> 00:11:01,520 Speaker 1: my god, am I cut out for this? And I 193 00:11:01,720 --> 00:11:05,520 Speaker 1: have definitely had moments where I've been tested, you know, 194 00:11:05,600 --> 00:11:09,520 Speaker 1: whether it's by staff or whoever, and it's made me, 195 00:11:09,720 --> 00:11:12,000 Speaker 1: you know, think, am I fucking cut out for this? 196 00:11:13,280 --> 00:11:15,400 Speaker 1: But at the end of the day, I know what 197 00:11:15,440 --> 00:11:17,560 Speaker 1: I'm doing, and I'm confident in what I'm doing, and 198 00:11:17,600 --> 00:11:20,920 Speaker 1: I've been confident in every decision that I've made up 199 00:11:21,000 --> 00:11:22,719 Speaker 1: until this point in my career, and I feel like 200 00:11:22,760 --> 00:11:25,840 Speaker 1: I have an amazing community that backs me through every 201 00:11:25,880 --> 00:11:29,800 Speaker 1: step of all these crazy decisions that I make. So yeah, 202 00:11:29,880 --> 00:11:32,560 Speaker 1: I do feel pressure and it is stressful, but I 203 00:11:32,600 --> 00:11:36,880 Speaker 1: always say nothing good comes easy, and if it was 204 00:11:36,920 --> 00:11:39,720 Speaker 1: this easy, then everyone would be doing it. So that's 205 00:11:39,720 --> 00:11:42,320 Speaker 1: what I always remind myself when I'm having a stressful 206 00:11:42,360 --> 00:11:46,400 Speaker 1: time or someone's testing me or something's freaking me out financially, 207 00:11:46,559 --> 00:11:49,120 Speaker 1: is like, this isn't meant to be easy. If this 208 00:11:49,280 --> 00:11:51,640 Speaker 1: was easy, every second person would be doing it. So 209 00:11:51,720 --> 00:11:56,640 Speaker 1: that's what I always remind myself of. Someone in the 210 00:11:56,640 --> 00:11:58,800 Speaker 1: live chat just said, can you talk more about your cafe. 211 00:11:59,000 --> 00:12:01,640 Speaker 1: I've got a whole on the cafe if you want 212 00:12:01,640 --> 00:12:04,520 Speaker 1: to jump over to my podcast, which I'm recording right now. 213 00:12:04,600 --> 00:12:07,800 Speaker 1: I've done a whole episode talking about how we started 214 00:12:07,800 --> 00:12:10,240 Speaker 1: the cafe, how it came to be, what it's like 215 00:12:10,320 --> 00:12:13,400 Speaker 1: running a cafe. So go and listen to that if 216 00:12:13,400 --> 00:12:16,480 Speaker 1: you would like. Sammy asks what was your favorite and 217 00:12:16,520 --> 00:12:20,680 Speaker 1: hardest thing about writing a book? My favorite thing about 218 00:12:20,679 --> 00:12:23,319 Speaker 1: writing my book, which is available for pre order right now, 219 00:12:23,360 --> 00:12:26,959 Speaker 1: by the way, in case you didn't know, my favorite 220 00:12:26,960 --> 00:12:30,360 Speaker 1: thing would be how awesome it was to reflect on 221 00:12:30,400 --> 00:12:33,800 Speaker 1: my whole life. I don't have a diary or a 222 00:12:33,920 --> 00:12:37,040 Speaker 1: journal or anything like that, and I don't go to therapy. 223 00:12:37,400 --> 00:12:39,719 Speaker 1: Probably should. I feel like everyone can benefit from going 224 00:12:39,760 --> 00:12:42,960 Speaker 1: to therapy. But the more and more I started writing, 225 00:12:43,000 --> 00:12:44,840 Speaker 1: the more that I liked it, and I felt like 226 00:12:44,880 --> 00:12:47,760 Speaker 1: I was writing in a diary. And because in the book, 227 00:12:47,840 --> 00:12:49,840 Speaker 1: I go back to the very beginning, like when I 228 00:12:49,880 --> 00:12:52,920 Speaker 1: was a kid, to write out all of my thoughts 229 00:12:52,920 --> 00:12:59,160 Speaker 1: and feelings from my whole childhood and teenage years, that 230 00:12:59,320 --> 00:13:03,120 Speaker 1: was my favorite. I would say, just how therapeutic I 231 00:13:03,160 --> 00:13:06,680 Speaker 1: found the experience. And even if you have no plans 232 00:13:06,720 --> 00:13:11,200 Speaker 1: of writing a book, I would say, like write, like 233 00:13:11,280 --> 00:13:13,080 Speaker 1: pretend that you're writing a book and write the first 234 00:13:13,160 --> 00:13:15,600 Speaker 1: chapter about your life because it was a really like 235 00:13:15,679 --> 00:13:18,960 Speaker 1: therapeutic experience. And I don't know what the other part 236 00:13:18,960 --> 00:13:21,520 Speaker 1: of the question was, were the hardest part. I would 237 00:13:21,520 --> 00:13:26,800 Speaker 1: say the hardest part was finishing it and being okay 238 00:13:26,920 --> 00:13:29,960 Speaker 1: with the fact that that's the part where it finished. 239 00:13:30,360 --> 00:13:32,880 Speaker 1: Because I wrote it over two years. So much happened 240 00:13:32,920 --> 00:13:35,320 Speaker 1: in my life in those two years that I kept 241 00:13:35,400 --> 00:13:37,800 Speaker 1: going back over the book and like changing my thoughts 242 00:13:37,840 --> 00:13:40,760 Speaker 1: on things. Because as we grow, like our thoughts and 243 00:13:40,800 --> 00:13:44,640 Speaker 1: opinions on everything changes. So I found myself going back 244 00:13:44,679 --> 00:13:46,880 Speaker 1: again and changing this chapter and changing that, and then 245 00:13:46,880 --> 00:13:49,400 Speaker 1: I would add another chapter in because so much more happened. 246 00:13:49,679 --> 00:13:51,520 Speaker 1: So the hardest part was just going, Okay, I'm going 247 00:13:51,559 --> 00:13:53,760 Speaker 1: to end the book here, even though I've got a 248 00:13:53,760 --> 00:13:56,319 Speaker 1: lot more to say. And in my mind, I was thinking, well, 249 00:13:56,320 --> 00:13:58,440 Speaker 1: if people like this enough, then maybe one day I 250 00:13:58,440 --> 00:14:00,760 Speaker 1: can come out with a second and then I can 251 00:14:00,840 --> 00:14:03,600 Speaker 1: continue the story again. So yeah, that was the hardest part, 252 00:14:04,080 --> 00:14:07,400 Speaker 1: just pulling the pin and saying okay, it's done, because 253 00:14:07,480 --> 00:14:13,800 Speaker 1: you can just keep adding to it forever. Kirsty. Kirsty asks, 254 00:14:13,800 --> 00:14:17,200 Speaker 1: how do you prepare yourself for switching off your business 255 00:14:17,200 --> 00:14:22,120 Speaker 1: head when you go on holidays. Great question. I actually 256 00:14:22,120 --> 00:14:24,720 Speaker 1: have another episode. I feel like all the questions everyone's 257 00:14:24,720 --> 00:14:27,800 Speaker 1: asking I've answered in random other episodes. But I have 258 00:14:27,840 --> 00:14:31,000 Speaker 1: an episode where I talk about suffering with guilt when 259 00:14:31,040 --> 00:14:33,440 Speaker 1: it comes to taking time off or a holiday when 260 00:14:33,480 --> 00:14:36,120 Speaker 1: you're a business owner, because that's something that I've struggled 261 00:14:36,120 --> 00:14:38,720 Speaker 1: with a lot over the last seven plus years, is 262 00:14:38,840 --> 00:14:41,080 Speaker 1: just feeling a lot of guilt if I ever go 263 00:14:41,160 --> 00:14:44,000 Speaker 1: on a holiday. And I'd say for people that work 264 00:14:44,040 --> 00:14:46,360 Speaker 1: as hard as Aja and I have, we definitely haven't 265 00:14:46,400 --> 00:14:50,120 Speaker 1: taken anywhere and near enough holidays in the last seven 266 00:14:50,200 --> 00:14:55,040 Speaker 1: years as we should have. But how do I prepare myself? 267 00:14:55,760 --> 00:14:58,680 Speaker 1: I like, from a work standpoint, I obviously just make 268 00:14:58,720 --> 00:15:01,080 Speaker 1: sure that all my work is done. I make sure 269 00:15:01,120 --> 00:15:04,400 Speaker 1: that my team are feeling confident that I can step away, 270 00:15:05,360 --> 00:15:07,440 Speaker 1: and I always reassure them that they can contact me 271 00:15:07,480 --> 00:15:09,560 Speaker 1: at any time if they need. I would never want 272 00:15:09,600 --> 00:15:14,360 Speaker 1: my staff to feel like, oh, she's just gone, like 273 00:15:14,440 --> 00:15:16,920 Speaker 1: you know, because I always want to make myself available. 274 00:15:17,880 --> 00:15:20,520 Speaker 1: So I yeah, I feel a lot more confident now 275 00:15:20,600 --> 00:15:22,760 Speaker 1: because we have such a strong team and a strong 276 00:15:22,840 --> 00:15:25,880 Speaker 1: leadership team that I feel like I can take time off, 277 00:15:26,160 --> 00:15:28,720 Speaker 1: and I think when I'm on a holiday, it's just 278 00:15:28,880 --> 00:15:31,720 Speaker 1: trying to like switch off, because when you're a business owner, 279 00:15:31,760 --> 00:15:34,200 Speaker 1: it's just go, go, go, go go, Like the brain 280 00:15:34,280 --> 00:15:36,640 Speaker 1: doesn't stop. So even if i'm you know, laying by 281 00:15:36,680 --> 00:15:38,560 Speaker 1: a pool with a cocktail, I'm like on my phone 282 00:15:38,560 --> 00:15:41,479 Speaker 1: on Instagram, riding back to everyone, or in my emails. 283 00:15:41,800 --> 00:15:45,040 Speaker 1: So I think it's just being really mindful with actually 284 00:15:45,080 --> 00:15:48,000 Speaker 1: being present with the holiday that you're on and not 285 00:15:48,040 --> 00:15:50,960 Speaker 1: feeling guilty that you're away from work, because as business owners, 286 00:15:50,960 --> 00:15:54,160 Speaker 1: we deserve to have a break, and just doing what 287 00:15:54,200 --> 00:15:55,840 Speaker 1: you need to do when you're on a holiday, whether 288 00:15:55,880 --> 00:15:59,200 Speaker 1: that's completely switching off or checking your emails every day 289 00:15:59,320 --> 00:16:02,000 Speaker 1: just to make yourself feel good. Haley asks, do you 290 00:16:02,000 --> 00:16:07,880 Speaker 1: think you would ever sell Fate? Maybe, but not right now. 291 00:16:07,960 --> 00:16:11,000 Speaker 1: I've had offers for people to take ownership of more 292 00:16:11,040 --> 00:16:14,440 Speaker 1: than fifty percent of it, and I've declined politely. I 293 00:16:14,560 --> 00:16:18,720 Speaker 1: explored the conversations. But who knows, Like I don't know 294 00:16:18,760 --> 00:16:22,560 Speaker 1: what I'm doing next year, let alone in five or 295 00:16:23,760 --> 00:16:27,840 Speaker 1: ten years, So never say never. I would love to 296 00:16:27,880 --> 00:16:30,280 Speaker 1: say no, I'll never sell it, but also maybe I 297 00:16:30,320 --> 00:16:32,800 Speaker 1: will one day, because one day the business is going 298 00:16:32,880 --> 00:16:34,560 Speaker 1: to end. Do I want to be there for the 299 00:16:34,680 --> 00:16:38,320 Speaker 1: end of the business. Who knows. That's a hard question 300 00:16:38,360 --> 00:16:41,840 Speaker 1: to answer, but I'm not looking at selling it anytime 301 00:16:41,880 --> 00:16:44,880 Speaker 1: soon really or ever. I'd love to try and keep 302 00:16:44,960 --> 00:16:49,720 Speaker 1: Fate going for my entire lifetime. Someone said, why is 303 00:16:49,720 --> 00:16:53,640 Speaker 1: the business going to end? Because every business ends, every 304 00:16:53,640 --> 00:16:58,160 Speaker 1: single business. It's pretty rare to create a generational business 305 00:16:58,160 --> 00:17:00,800 Speaker 1: that gets passed down through generation. You do hear those 306 00:17:00,840 --> 00:17:03,080 Speaker 1: stories and they are amazing, and I can only hope 307 00:17:03,120 --> 00:17:06,360 Speaker 1: and try to do that. But most businesses don't make 308 00:17:06,400 --> 00:17:09,080 Speaker 1: it to the three year mark in Australia. So we're 309 00:17:09,119 --> 00:17:11,600 Speaker 1: at seven and a half years now, which is amazing, 310 00:17:12,080 --> 00:17:17,080 Speaker 1: But all businesses do come to an end at some stage, unfortunately. 311 00:17:17,160 --> 00:17:19,600 Speaker 1: And I'm going to wrap up today's episode with one 312 00:17:19,640 --> 00:17:23,720 Speaker 1: final question, which is did you buy Gaga tickets? Today? 313 00:17:23,880 --> 00:17:26,439 Speaker 1: I'll answer one non business question at the end of 314 00:17:26,440 --> 00:17:30,120 Speaker 1: this episode, and the answer is no, I didn't get 315 00:17:30,160 --> 00:17:32,359 Speaker 1: Gaga tickets. I was talking to my friends and we 316 00:17:32,359 --> 00:17:34,200 Speaker 1: were on there trying to get them, but they all 317 00:17:34,240 --> 00:17:36,399 Speaker 1: sold out by the time we got through, so I 318 00:17:36,440 --> 00:17:38,240 Speaker 1: didn't get any. But I think there's plenty of other 319 00:17:38,280 --> 00:17:42,920 Speaker 1: opportunities to get them, so I'll try again. But anyway, 320 00:17:43,520 --> 00:17:46,800 Speaker 1: hopefully this episode has worked. This has been so fun 321 00:17:46,920 --> 00:17:50,199 Speaker 1: to record an episode while I'm live. I felt so 322 00:17:50,320 --> 00:17:55,120 Speaker 1: much pressure to talk fluently, you know, with no stuff offs. 323 00:17:55,119 --> 00:17:56,600 Speaker 1: But I think I did a good job. Did I 324 00:17:56,640 --> 00:17:58,840 Speaker 1: do a good job? Who's been listening this whole time? 325 00:18:00,400 --> 00:18:03,200 Speaker 1: But yeah, this has been fun, And Xander, I hope 326 00:18:03,200 --> 00:18:05,240 Speaker 1: I get your tig of approval that I've answered these 327 00:18:05,320 --> 00:18:10,520 Speaker 1: questions on live. But that's all for today's bonus episode 328 00:18:10,600 --> 00:18:14,400 Speaker 1: of Big Business. And everyone's saying, yeah, so cool, you 329 00:18:14,440 --> 00:18:17,879 Speaker 1: did incredible. Oh thanks everyone. Maybe I need to do 330 00:18:18,320 --> 00:18:23,639 Speaker 1: all of my podcasts live with an audience. Oh this 331 00:18:23,760 --> 00:18:27,959 Speaker 1: has been so fun, So thank you for listening to 332 00:18:28,119 --> 00:18:31,919 Speaker 1: this very rogue and exciting episode of Big Business. And 333 00:18:31,960 --> 00:18:34,720 Speaker 1: I'll be back in your ears next week with my 334 00:18:34,760 --> 00:18:37,439 Speaker 1: main episode. And in the meantime, don't forget you can 335 00:18:37,440 --> 00:18:39,479 Speaker 1: stay up to date with me on socials And if 336 00:18:39,480 --> 00:18:41,119 Speaker 1: you want to send me a DM, send me a 337 00:18:41,240 --> 00:18:45,680 Speaker 1: DM to my Big Business podcast Instagram account because I'm 338 00:18:45,680 --> 00:18:48,280 Speaker 1: on there. Producer Xander is on there in the dms 339 00:18:48,320 --> 00:18:50,240 Speaker 1: and that's where we see all of your messages. So 340 00:18:50,359 --> 00:18:52,680 Speaker 1: if you have a question, you'd like me to answer. 341 00:18:52,720 --> 00:18:55,760 Speaker 1: If you have a workplace dilemma, if you have some 342 00:18:55,920 --> 00:18:58,879 Speaker 1: tea you want to spill anything. Xander is here for 343 00:18:58,920 --> 00:19:01,760 Speaker 1: the tea. He's like, give us the workplace tea, send 344 00:19:01,840 --> 00:19:04,199 Speaker 1: us a d M on there anyway. That's all for 345 00:19:04,280 --> 00:19:05,440 Speaker 1: now and thanks for joining.