WEBVTT - U.S. tech firms turn to Canada’s immigration policy

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<v Speaker 1>Welcome to The Ivy. Today the Daily Business News podcast

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<v Speaker 1>from business in Vancouver newspaper and the ivy dot com.

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<v Speaker 1>I'm Tyler Horton. And today we're going to talk all

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<v Speaker 1>about that talent crunch with regards to how maybe American

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<v Speaker 1>perceptions of Canadian immigration policy could actually be feeling more

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<v Speaker 1>growth especially in cities like Vancouver.

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<v Speaker 2>We're gonna be joined by Jon Voight Global's Richard Burke

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<v Speaker 2>discussing all about this new report delving into American perceptions

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<v Speaker 2>of Canadian immigration policy. Then later on retail insiders CRAIG

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<v Speaker 2>PATTERSON He breaks down Lululemon is exceptional quarterly financials as

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<v Speaker 2>well as price hikes going on in groceries. And guys

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<v Speaker 2>we've got to do this. It is April 1st today

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<v Speaker 2>as we records are going to have a bit of

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<v Speaker 2>a rundown of all the big brands that are there.

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<v Speaker 2>They've been doing some April Fools joke so far today

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<v Speaker 2>and whether or not they've been effective. But first let's

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<v Speaker 2>talk all about immigration.

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<v Speaker 3>So talking to any hiring manager here in Vancouver's tech

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<v Speaker 3>sector and they'll tell you that the talent crunch is

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<v Speaker 3>perhaps the biggest barrier that's impeding growth right now. Candidates

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<v Speaker 3>been looking outward to fill those gaps. But is the

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<v Speaker 3>message getting out there to other countries. A new report

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<v Speaker 3>from online global it reveals how American perceptions of our

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<v Speaker 3>immigration policy may influence further growth here at home. Calling

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<v Speaker 3>in today from Chicago it is Richard Burke. He's CEO

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<v Speaker 3>of on voice global. Richard thanks for joining us on

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<v Speaker 3>the program today. Thank you Tyler for having me. And

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<v Speaker 3>so before we dive into the numbers and there's some

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<v Speaker 3>fascinating numbers that you guys have produced here in your

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<v Speaker 3>latest reports. But can you tell me maybe anecdotally how

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<v Speaker 3>American professionals maybe perceive your own immigration policies in terms

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<v Speaker 3>of drawing global talent to fill in some of the

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<v Speaker 3>gaps that your country's facing right now heavily.

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<v Speaker 4>So what we do it on a global is we

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<v Speaker 4>help employers secure work authorization in any country around the world.

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<v Speaker 4>And then we make certain they say compliance or we're

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<v Speaker 4>fortunate where were the biggest players in the United States.

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<v Speaker 4>And we've with a growing practice in the Qantas we

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<v Speaker 4>are taught to get a very good view and every

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<v Speaker 4>year we augment that view by doing a big survey

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<v Speaker 4>with Harris Associates. We go up to 400 H.R. professionals

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<v Speaker 4>but equally between publicly traded and private companies and ask

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<v Speaker 4>for how all things immigration one of the questions we

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<v Speaker 4>asked is directly response to what you just asked Tyler.

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<v Speaker 4>We asked Is the U.S. immigration process getting more difficult

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<v Speaker 4>or less difficult. And we've asked this question for years

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<v Speaker 4>in a row. And in 2016 and 2017 it was

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<v Speaker 4>pretty evenly split between those employers who felt that the U.S.

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<v Speaker 4>immigration process was getting more difficult less severe weather almost

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<v Speaker 4>a tie in 2019 it was the biggest spread ever

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<v Speaker 4>47 percent believe the process is getting more difficult which

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<v Speaker 4>is two and a half times those who feel that

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<v Speaker 4>the process is becoming less difficult. Only 18 percent said

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<v Speaker 4>less difficult 47 percent more difficult. And that's the biggest

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<v Speaker 4>golf we've seen in the years we've done it. We

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<v Speaker 4>know why that happened. The U.S. government is making the

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<v Speaker 4>process much more onerous adding quite a bit of uncertainty

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<v Speaker 4>in the eyes of employers and that counts for this

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<v Speaker 4>drove this 2 to 2.5 X spread between internal and

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<v Speaker 4>external in which we think is making Canada increasingly appealing

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<v Speaker 4>to U.S. employers.

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<v Speaker 3>Well let's get into that because you guys do have

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<v Speaker 3>the report out and it says that American companies are

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<v Speaker 3>increasingly targeting Canada's future talent hub based in part on

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<v Speaker 3>our immigration policies as Canada being perceived quite favorably right now.

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<v Speaker 5>Absolutely it is one of our questions was whose immigration

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<v Speaker 5>policy do you consider to be more favorable. Sixty five

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<v Speaker 5>percent of employers said Canada. And that is growing the

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<v Speaker 5>US perception is being friendly is shrinking and we believe

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<v Speaker 5>that is very conscious by Canada. We helped a number

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<v Speaker 5>of companies go into Canada and were increasingly helping Canadian

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<v Speaker 5>companies procure work authorization into Canada and literally 65 percent

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<v Speaker 5>find Canada to be more appealing and perhaps more importantly

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<v Speaker 5>almost an equal number 63 percent Tyler respondents said they

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<v Speaker 5>are considering expanding into Canada for this very reason. You've

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<v Speaker 5>got a much more accommodating immigration policy. You've also got

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<v Speaker 5>terrific universities throughout Canada most often cited not surprisingly as

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<v Speaker 5>the Kitchener Waterloo corridor but those two factors are favourable

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<v Speaker 5>immigration policy and strong academic institutions that are causing well

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<v Speaker 5>over half of U.S. employers who responded to the survey

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<v Speaker 5>to consider expanding.

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<v Speaker 6>So I'll tell you as a Canadian who grew up

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<v Speaker 6>in the United States down in the 1990s I don't

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<v Speaker 6>know if there is that much awareness of Canada at

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<v Speaker 6>least at the time that I was living there. Do

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<v Speaker 6>you think that Canada is doing a much better job

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<v Speaker 6>at getting its out its name out there getting its

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<v Speaker 6>policies out there that there's a lot more of the

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<v Speaker 6>people that need to know now what's going on with

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<v Speaker 6>regards at least immigration policy down in the United States.

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<v Speaker 7>They do. They do and they do for a few reasons.

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<v Speaker 7>One immigration is was President Trump's calling card issues. So

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<v Speaker 7>the whole issue of immigration has become much more engrained

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<v Speaker 7>in people's consciousness. And once you start looking at the

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<v Speaker 7>legal high skilled immigration many people are aware of these

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<v Speaker 7>Canadian initiatives to increase the population of Canada the immigration

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<v Speaker 7>to add a aggressive impressive growth to the population via immigration.

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<v Speaker 7>Most employers are very much familiar with this. For those

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<v Speaker 7>two reasons One the topicality of immigration can shoot the

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<v Speaker 7>challenges in the United States and finding resident born talent

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<v Speaker 7>and also those affirmative steps that the Canadian government is

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<v Speaker 7>taking to make Canada hospitable and welcoming place for high

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<v Speaker 7>skilled talent.

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<v Speaker 3>What's fascinating to me though is the American economy is

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<v Speaker 3>doing quite well right now. You get the sense from

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<v Speaker 3>a lot of your clients that growth could be stymied

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<v Speaker 3>to a certain degree. If Americans don't have access to

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<v Speaker 3>the global talent that it needs to fill in those

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<v Speaker 3>gaps that can't be matched domestically without a doubt that's

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<v Speaker 3>what's happening the U.S. government is doing very very well

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<v Speaker 3>particularly when it comes to unemployment.

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<v Speaker 4>We know that the unemployment rate in the States for

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<v Speaker 4>people with a college degree is to 1 percent. We

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<v Speaker 4>know there's about seven point three million jobs in the

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<v Speaker 4>US that are open only six point three million job seekers.

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<v Speaker 4>We know that there will be about 4 million folks

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<v Speaker 4>retiring from the workforce this year. That's you know 10000

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<v Speaker 4>a day. It's the baby boomers age out. And as

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<v Speaker 4>a result because of that U.S. employers are saying we

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<v Speaker 4>want to continue growing but the shortage of qualified talent

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<v Speaker 4>is scrimping our growth. Our survey expressly asked questions in

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<v Speaker 4>about 30 percent of employers said that challenges in hiring

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<v Speaker 4>talent are causing either delay or the cancellation of projects.

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<v Speaker 7>We help represent a very well-known consumer the food and

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<v Speaker 7>beverage company. They needed to produce bottles plastic bottles to

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<v Speaker 7>hold their product in plastic bottles are some forms that

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<v Speaker 7>regards miracles and engineering they have to be liked to

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<v Speaker 7>have to be durable.

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<v Speaker 5>They have to be efficient and economic to produce. They

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<v Speaker 5>have to meet certain environmental standards there's quite a bit

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<v Speaker 5>of engineering.

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<v Speaker 8>This company could not get sufficient engineers in the United

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<v Speaker 8>States because of the combination of a tightening immigration policy

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<v Speaker 8>and an expense in a very difficult job market for

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<v Speaker 8>employers saying that moving the work to Mexico more often

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<v Speaker 8>than not the work is moving to Canada.

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<v Speaker 9>As companies seek growth and believe that the Canadian immigration

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<v Speaker 9>landscape is like I said much more hospitable and favourable

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<v Speaker 9>and I'll tell you as an outsider and let me

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<v Speaker 9>know if I'm on the right track here.

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<v Speaker 6>But I wonder if Canada is in a bit of

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<v Speaker 6>a unique position in terms of American eyes. If Americans

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<v Speaker 6>turn to say the United Kingdom for say expanded growth

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<v Speaker 6>over there it's facing a Brexit situation right now to

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<v Speaker 6>look to other English speaking countries say Australia New Zealand.

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<v Speaker 6>They're pretty far away is Canada benefiting much from its

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<v Speaker 6>cultural position as well as its geographic position to United

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<v Speaker 6>States to be able to seize on some of that

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<v Speaker 6>international talent in the United States needs right now.

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<v Speaker 5>Very perceptive. There is a cultural advantage that Canada has

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<v Speaker 5>compared to any other country in the world from the

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<v Speaker 5>United States perspective.

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<v Speaker 10>There is most obviously that manifests in the same language.

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<v Speaker 10>There is a geographic benefit which candidate feels more so

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<v Speaker 10>than any. Even Mexico because of your time zone frequency

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<v Speaker 10>of flight ease of transfer from one board to the other.

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<v Speaker 11>And then there's also the political that while you know

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<v Speaker 11>just today the Trump administration which is talking about shutting

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<v Speaker 11>off the border with Mexico that that'll give many employers

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<v Speaker 11>pause about investing into and expanding into Mexico. Relations with

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<v Speaker 11>Canada are much warmer than they are relative to relations

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<v Speaker 11>with Mexico so there's a cultural reason a geographic reason

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<v Speaker 11>and a political reason. And I'd add a fourth reason

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<v Speaker 11>Tyler educational those schools. University of Waterloo Vancouver has excellent schools.

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<v Speaker 11>Toronto Montreal. That is a fourth meaningful driver of the

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<v Speaker 11>benefits the Canada has rather than anyone else.

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<v Speaker 2>Well we're talking a lot about maybe American perceptions right now.

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<v Speaker 2>But from your own work and unlike global telling me

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<v Speaker 2>you've been getting into more business with Canada What is

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<v Speaker 2>your own experience been like working with Save the Canadian

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<v Speaker 2>study on immigration policy what do you notice kind of

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<v Speaker 2>the differences between the U.S. and Canada right now.

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<v Speaker 5>Personally very very much so a couple of points Tyler.

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<v Speaker 5>First of all we are experience in the candidate comes

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<v Speaker 5>in two contexts one is helping us companies who are

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<v Speaker 5>seeking to grow they use their first country of as

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<v Speaker 5>Canada for those for reasons we just set. So we

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<v Speaker 5>get quite a bit of experience. We've helped over a

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<v Speaker 5>thousand over a thousand cases into Canada. That gives us

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<v Speaker 5>a unique perspective. We're also seeing increasingly Canadian company of

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<v Speaker 5>Canadian companies to grow particularly in the startup scene. The

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<v Speaker 5>scene in Toronto is very very vibrant as it is

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<v Speaker 5>in Vancouver. And those companies are increasingly attracting U.S. venture capital. U.S.

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<v Speaker 5>private equity and as importantly Canadian venture capital and private

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<v Speaker 5>equity and as they grow. They're saying well you you

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<v Speaker 5>envoy have a solution that works very well. You've got

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<v Speaker 5>experience by virtue of helping companies move into Canada help

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<v Speaker 5>us grow as well so we're increasingly helping Canadian companies

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<v Speaker 5>seeking to bring folks into Canada. We're also helping the

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<v Speaker 5>couple retain and continued search firms whose express model is

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<v Speaker 5>to take advantage of Canada's Liberal a relatively liberalized immigration policies.

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<v Speaker 5>And they'll say that Canadians employers we will get for

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<v Speaker 5>you high skilled foreign national talent. We will partner with

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<v Speaker 5>on void to secure the work authorization and you'll be

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<v Speaker 5>able to quickly and efficiently and skillfully fill your open positions.

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<v Speaker 5>Interestingly CBRE the big real estate firm did a survey

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<v Speaker 5>and they found that Toronto added more technology positions last

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<v Speaker 5>year than the Bay Area Seattle in Washington D.C. combined.

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<v Speaker 12>So think of that.

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<v Speaker 3>While and I'd like to imagine especially here in Vancouver

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<v Speaker 3>that we could get some of that runoff effect as

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<v Speaker 3>we get American companies looking outward seeing where they can

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<v Speaker 3>fill in some of those gaps and Richard Di. Your

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<v Speaker 3>company did some really interesting reporting on this and I

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<v Speaker 3>want to thank you for joining us on the program today.

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<v Speaker 5>Well thank you. Coming. You're exactly right about Vancouver. Yeah

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<v Speaker 5>it in Toronto are we are where we are the

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<v Speaker 5>most interested in actual proximity to Asia strong Asian connection

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<v Speaker 5>in Vancouver obviously entertainment is very big to the U.S.

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<v Speaker 5>going into Vancouver so delighted to be able to join.

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<v Speaker 6>And we're out of those winter months so hopefully those

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<v Speaker 6>Americans will give us a second look as we move

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<v Speaker 6>from spring and into summer now too.

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<v Speaker 5>I can assure you they're looking I can promise you that.

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<v Speaker 3>Excellent thanks Richard. That's Richard Burke CEO of Anvil global

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<v Speaker 3>Stay with us Craig Patterson from retail insider dot com.

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<v Speaker 3>He joins us next to talk about Lululemon and more.

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<v Speaker 3>And with us to talk all about the latest news

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<v Speaker 3>in retail this is gonna be a fun episode because

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<v Speaker 3>I don't know if you've heard but it is April

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<v Speaker 3>Fool's today. It's Craig Patterson editor in chief retail insider

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<v Speaker 3>dot com Craig. Thanks for joining us on the show.

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<v Speaker 3>Thank you for having me. OK. So I don't think

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<v Speaker 3>we want to bury the lead here. It is in

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<v Speaker 3>fact April 1st 20 19 as we record this and

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<v Speaker 3>we always expect some brands to get in on the

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<v Speaker 3>jokes what's popping up to you today.

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<v Speaker 13>CRAIG There's some interesting ones in there coming out of

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<v Speaker 13>Vancouver into Chino sent out a press release that said

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<v Speaker 13>they were going to be making custom made pajamas from

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<v Speaker 13>the linings of their suits. And you know I know

0:14:23.000 --> 0:14:24.650
<v Speaker 13>it was a bit of a joke but when I

0:14:25.100 --> 0:14:26.750
<v Speaker 13>got the pitch last week and we knew it was

0:14:26.750 --> 0:14:29.150
<v Speaker 13>gonna be a joke. I actually I was sort of

0:14:29.150 --> 0:14:31.580
<v Speaker 13>a good idea. Same thing with kidneys that came out

0:14:31.580 --> 0:14:35.510
<v Speaker 13>with one on clothing basically you know be kind of

0:14:35.510 --> 0:14:37.250
<v Speaker 13>technical like the rest of kit nice. And I thought

0:14:37.250 --> 0:14:40.620
<v Speaker 13>well actually I mean maybe this is a good idea.

0:14:41.720 --> 0:14:45.200
<v Speaker 3>It's curious because like whenever these April first jokes happen

0:14:45.290 --> 0:14:47.900
<v Speaker 3>a lot of people might complain or you know say

0:14:47.900 --> 0:14:50.450
<v Speaker 3>that it takes a hit on the credibility of these companies.

0:14:50.450 --> 0:14:52.670
<v Speaker 3>Is that really the case like do these brands ever

0:14:52.670 --> 0:14:55.250
<v Speaker 3>hurt because maybe there's an improv first choke that doesn't

0:14:55.250 --> 0:14:56.560
<v Speaker 3>go quite right.

0:14:56.740 --> 0:14:58.400
<v Speaker 13>Well in the case of it in the Chino and

0:14:58.400 --> 0:15:00.770
<v Speaker 13>kitten these definitely not you know I think it was

0:15:00.770 --> 0:15:03.710
<v Speaker 13>fairly obvious that they were jokes and it certainly made sense.

0:15:04.410 --> 0:15:05.880
<v Speaker 13>And in fact like I said I think they might

0:15:06.230 --> 0:15:08.780
<v Speaker 13>have been bad ideas. However you know it's just that

0:15:08.780 --> 0:15:12.300
<v Speaker 13>one today about the fly festival and you know basically

0:15:12.480 --> 0:15:15.440
<v Speaker 13>they're saying they're gonna be flying into a festival we

0:15:15.440 --> 0:15:18.200
<v Speaker 13>know that the festival you know ended in criminal charges

0:15:18.200 --> 0:15:19.970
<v Speaker 13>fraud and we've heard a lot of news about people

0:15:19.970 --> 0:15:23.660
<v Speaker 13>getting stranded but vacation provider. My first thought I just

0:15:23.660 --> 0:15:26.180
<v Speaker 13>cringe I cringe myself that I thought Oh my God

0:15:26.180 --> 0:15:27.620
<v Speaker 13>West Jet look you know there is such thing as

0:15:27.620 --> 0:15:31.130
<v Speaker 13>West Jet vacations. You know I don't know if something

0:15:31.130 --> 0:15:32.850
<v Speaker 13>just I feel like they just missed the mark with

0:15:32.850 --> 0:15:35.300
<v Speaker 13>us and you know Calgary based West Jet. They're flying

0:15:35.300 --> 0:15:38.479
<v Speaker 13>around western Canada and all over the world now. Yeah.

0:15:38.530 --> 0:15:40.940
<v Speaker 13>I don't know sometimes you gotta be careful what you mock.

0:15:40.970 --> 0:15:43.630
<v Speaker 13>And I think that there was a little tone deaf.

0:15:44.650 --> 0:15:46.830
<v Speaker 13>So however they were the one I got from my

0:15:46.880 --> 0:15:51.860
<v Speaker 13>condominium Web site based in central Canada. That was pretty

0:15:51.860 --> 0:15:54.620
<v Speaker 13>amazing it was a dog condominium the prices were absolutely

0:15:54.620 --> 0:15:57.290
<v Speaker 13>outrageous and made perfect sense for the City of Toronto

0:15:57.520 --> 0:15:59.300
<v Speaker 13>ten thousand a square foot and I thought Yeah I

0:15:59.300 --> 0:16:00.980
<v Speaker 13>know this is foreshadowing not a joke.

0:16:01.310 --> 0:16:04.540
<v Speaker 1>Yeah I got to feel it over here in Vancouver too.

0:16:04.550 --> 0:16:07.280
<v Speaker 1>But it's interesting how people love to do stuff for

0:16:07.280 --> 0:16:10.040
<v Speaker 1>the Pats especially on April 1st. I cover the technology

0:16:10.040 --> 0:16:12.890
<v Speaker 1>beat at the newspaper and Roku is asking me if

0:16:12.890 --> 0:16:15.470
<v Speaker 1>I wanted to do like a fake news story which

0:16:15.980 --> 0:16:18.140
<v Speaker 1>I don't know if we can really do that as journalists.

0:16:18.170 --> 0:16:20.420
<v Speaker 1>So it had to decline but they were saying hey

0:16:20.420 --> 0:16:23.360
<v Speaker 1>we're going to have streaming services for pets complete with

0:16:23.360 --> 0:16:26.570
<v Speaker 1>a TV remote. Designed for pets as well so I

0:16:26.570 --> 0:16:28.730
<v Speaker 1>know something about pets that people really cling on to

0:16:28.750 --> 0:16:32.950
<v Speaker 1>and especially with April 1st Yeah I mean I don't

0:16:32.950 --> 0:16:34.520
<v Speaker 1>even think it has to be a joke.

0:16:34.520 --> 0:16:36.290
<v Speaker 13>These are things that we might actually see down the

0:16:36.290 --> 0:16:38.600
<v Speaker 13>road to some degree I that we want our pets

0:16:38.600 --> 0:16:40.950
<v Speaker 13>taking over our TV channels but who knows right.

0:16:40.950 --> 0:16:43.420
<v Speaker 3>I mean the future is an interesting one technology wise

0:16:43.600 --> 0:16:45.020
<v Speaker 3>and I just think about how some of the most

0:16:45.020 --> 0:16:49.010
<v Speaker 3>popular like youtube channels are essentially like kiddie cams or

0:16:49.010 --> 0:16:52.040
<v Speaker 3>just people watch cats walk around all day. So that's

0:16:52.190 --> 0:16:55.640
<v Speaker 3>an interesting one. And Craig my memory is going a

0:16:55.640 --> 0:16:57.680
<v Speaker 3>little bit. I maybe you can help me out with

0:16:57.680 --> 0:17:00.320
<v Speaker 3>this but was it WestJet that maybe last year the

0:17:00.320 --> 0:17:02.600
<v Speaker 3>year before they actually had a good April 1st joke

0:17:02.600 --> 0:17:05.150
<v Speaker 3>where I think they announce that they're going to rebrand

0:17:05.150 --> 0:17:08.970
<v Speaker 3>as Canadian airlines. You know that old defunct airline that

0:17:09.570 --> 0:17:12.109
<v Speaker 3>we knew so well as the second largest carrier out

0:17:12.140 --> 0:17:14.450
<v Speaker 3>way back in the day like what I like. That

0:17:14.450 --> 0:17:16.250
<v Speaker 3>to me was like actually a good funny joke because

0:17:16.310 --> 0:17:18.620
<v Speaker 3>it made people pause you go look at the Twitter

0:17:18.650 --> 0:17:21.080
<v Speaker 3>outrage and you kind of see oh some people aren't

0:17:21.080 --> 0:17:23.870
<v Speaker 3>in and eye and it's like a ridiculous funny sort

0:17:23.869 --> 0:17:28.120
<v Speaker 3>of joke I mean some people will believe anything.

0:17:28.119 --> 0:17:29.659
<v Speaker 13>I mean I think we've seen that with you know

0:17:29.740 --> 0:17:33.220
<v Speaker 13>the U.S. election and otherwise. But yeah. Know I think

0:17:33.730 --> 0:17:37.660
<v Speaker 13>there's differing degrees of believability. There's you know some people

0:17:37.660 --> 0:17:39.190
<v Speaker 13>are more gullible than others.

0:17:39.190 --> 0:17:41.930
<v Speaker 1>Well if we are talking about say you mentioned kidneys

0:17:42.130 --> 0:17:44.530
<v Speaker 1>why don't we talk to one of their not quite

0:17:44.530 --> 0:17:47.139
<v Speaker 1>a sibling company but a related company from the same

0:17:47.140 --> 0:17:51.280
<v Speaker 1>founder I Lululemon shares when soaring last week after posting

0:17:51.280 --> 0:17:54.070
<v Speaker 1>its latest financial results. If you look at their fourth

0:17:54.070 --> 0:17:57.820
<v Speaker 1>quarter profit it just skyrocketed 82 percent compared to the

0:17:57.820 --> 0:18:01.630
<v Speaker 1>same period last year. Landing at two hundred and eighteen

0:18:01.630 --> 0:18:05.919
<v Speaker 1>million dollars U.S.. The question is is Craig. Where is

0:18:05.920 --> 0:18:10.900
<v Speaker 1>this big growth coming from at this point in Lululemon history.

0:18:10.900 --> 0:18:14.320
<v Speaker 13>It's interesting because it's domestic growth and you know the

0:18:14.320 --> 0:18:17.980
<v Speaker 13>company is also growing internationally and it's so I mean

0:18:17.980 --> 0:18:20.080
<v Speaker 13>I don't want to say it surprises me how popular

0:18:20.080 --> 0:18:22.330
<v Speaker 13>9/11 is but it seems to have a cult following.

0:18:22.330 --> 0:18:24.280
<v Speaker 13>I mean it's got a great product but the prices

0:18:24.280 --> 0:18:27.790
<v Speaker 13>are much higher than a lot of other fashion brands

0:18:27.840 --> 0:18:31.239
<v Speaker 13>and you know given the strength that we're seeing as

0:18:31.320 --> 0:18:35.560
<v Speaker 13>the lemon expands globally is to me quite surprising and

0:18:35.560 --> 0:18:38.140
<v Speaker 13>maybe it's because I'm not their customer. You know I

0:18:38.140 --> 0:18:41.369
<v Speaker 13>I've got a few pieces. They were gifts and you

0:18:41.380 --> 0:18:44.020
<v Speaker 13>know I think certain people were aware a little lemon

0:18:44.020 --> 0:18:45.790
<v Speaker 13>and apparently a lot of people.

0:18:45.790 --> 0:18:49.030
<v Speaker 2>Well the thing that I keep wondering though is they

0:18:49.270 --> 0:18:52.750
<v Speaker 2>started to master or tuned in to the idea of

0:18:52.750 --> 0:18:56.080
<v Speaker 2>the sustainable growth as opposed to trying to expand everywhere

0:18:56.109 --> 0:18:59.109
<v Speaker 2>all at once and facing a lot of troubles there

0:18:59.109 --> 0:19:02.230
<v Speaker 2>and we saw that say with kidneys for example have

0:19:02.230 --> 0:19:04.810
<v Speaker 2>they kind of figured out the right formula about how

0:19:04.810 --> 0:19:07.159
<v Speaker 2>to master growth at this point.

0:19:07.440 --> 0:19:10.960
<v Speaker 13>I think so. I mean Lululemon has been quite successful

0:19:10.960 --> 0:19:13.690
<v Speaker 13>in every market that has expanded into and now I

0:19:13.690 --> 0:19:15.220
<v Speaker 13>mean if you think about it as long as they're

0:19:15.220 --> 0:19:19.199
<v Speaker 13>able to maintain their brand popularity they're able to you

0:19:19.200 --> 0:19:23.340
<v Speaker 13>know saturate at least say the continent for example with stores.

0:19:23.350 --> 0:19:25.290
<v Speaker 13>I mean they're very much a direct to consumer brand

0:19:25.300 --> 0:19:27.670
<v Speaker 13>in terms of you know they do this through Lululemon

0:19:27.670 --> 0:19:29.709
<v Speaker 13>stores you don't see Lululemon products you know at your

0:19:29.710 --> 0:19:32.859
<v Speaker 13>local base or whatever you know it's it's very focused

0:19:32.859 --> 0:19:34.570
<v Speaker 13>which is why they got these higher profits they're not

0:19:34.570 --> 0:19:38.879
<v Speaker 13>paying a retail middleman to distribute their merchandise but you

0:19:38.880 --> 0:19:43.030
<v Speaker 13>know I think for brands like Canada Goose and like

0:19:43.090 --> 0:19:45.670
<v Speaker 13>Lululemon and you know funny enough they're all Canadians that

0:19:45.670 --> 0:19:48.550
<v Speaker 13>are you know growing like crazy and have this popularity.

0:19:48.550 --> 0:19:50.350
<v Speaker 13>This will actually a lot more room for growth for

0:19:50.350 --> 0:19:53.050
<v Speaker 13>Lululemon which I think is quite tremendous. Maybe I'll buy

0:19:53.050 --> 0:19:54.040
<v Speaker 13>some stock.

0:19:54.680 --> 0:19:56.650
<v Speaker 3>Well at this point you know we've had the new

0:19:56.650 --> 0:19:59.859
<v Speaker 3>CEO for a number of quarters. You know is it

0:19:59.859 --> 0:20:03.790
<v Speaker 3>fair for him to begin putting his own stamp on

0:20:03.910 --> 0:20:05.950
<v Speaker 3>the good results. Is he still just kind of the

0:20:05.950 --> 0:20:08.709
<v Speaker 3>shepherd for where the company was already going. What's your

0:20:08.710 --> 0:20:10.390
<v Speaker 3>take right now.

0:20:10.390 --> 0:20:12.340
<v Speaker 13>I think it's a little bit of both. I think

0:20:12.340 --> 0:20:14.169
<v Speaker 13>that the company was on a great trajectory but I

0:20:14.170 --> 0:20:18.340
<v Speaker 13>think Calvin is a visionary. I mean they were probably

0:20:18.340 --> 0:20:22.119
<v Speaker 13>brilliant to hire him. He he himself has an image

0:20:22.220 --> 0:20:25.419
<v Speaker 13>that's quite interesting I think and is also right on brand.

0:20:25.420 --> 0:20:28.420
<v Speaker 13>And you know I would actually think encourage him to

0:20:29.190 --> 0:20:31.570
<v Speaker 13>you know add some innovation. I mean don't reinvent the

0:20:31.570 --> 0:20:35.680
<v Speaker 13>wheel Lululemon obviously is very successful as it is with

0:20:35.680 --> 0:20:37.780
<v Speaker 13>its current concept. But you know certain to be a

0:20:37.780 --> 0:20:40.750
<v Speaker 13>bit experimental I think I'd look to the future perhaps

0:20:40.750 --> 0:20:44.149
<v Speaker 13>some sort of tack maybe dogs are involved maybe not.

0:20:44.190 --> 0:20:48.070
<v Speaker 14>But you know I think that there is room for

0:20:48.070 --> 0:20:50.320
<v Speaker 14>innovation and in fact you know Chip Wilson the founder

0:20:50.320 --> 0:20:51.760
<v Speaker 14>I think would very much encourage that.

0:20:51.760 --> 0:20:56.100
<v Speaker 13>I think he's always encouraging innovation whether or not you

0:20:56.260 --> 0:20:58.750
<v Speaker 13>will listen it is another story altogether I know there's

0:20:58.750 --> 0:21:00.340
<v Speaker 13>been a bit of a rift within the company and

0:21:00.800 --> 0:21:03.640
<v Speaker 13>you know there's been a few battles there.

0:21:03.670 --> 0:21:07.600
<v Speaker 3>Well jumping into something that I think touches everybody those

0:21:07.600 --> 0:21:09.940
<v Speaker 3>course grocery there's a couple stories that we want to

0:21:09.940 --> 0:21:13.120
<v Speaker 3>jump on here. The Global Mail they're reporting that there

0:21:13.119 --> 0:21:15.280
<v Speaker 3>are three major grocers that are in the midst of

0:21:15.280 --> 0:21:19.570
<v Speaker 3>raising prices. What's behind this increase that's going on right now.

0:21:19.590 --> 0:21:23.200
<v Speaker 13>Craig I think it's a combination of factors. It's getting

0:21:23.200 --> 0:21:26.650
<v Speaker 13>more expensive to operate. You know let's say gas prices

0:21:26.650 --> 0:21:31.740
<v Speaker 13>for example overall production costs of food and then like

0:21:31.869 --> 0:21:34.450
<v Speaker 13>a store logistics comes around it which you know I

0:21:34.450 --> 0:21:37.190
<v Speaker 13>think gas prices would have something to do with that.

0:21:37.359 --> 0:21:40.180
<v Speaker 13>We are seeing inflation in the country and I think

0:21:40.180 --> 0:21:43.239
<v Speaker 13>that's starting to be reflected on food. You know there's

0:21:43.240 --> 0:21:45.820
<v Speaker 13>also an increased demand. I think it's actually quite a

0:21:45.820 --> 0:21:51.610
<v Speaker 13>complicated situation but it's not necessarily good for consumers obviously.

0:21:51.609 --> 0:21:53.949
<v Speaker 2>Well the thing that I keep wondering though is we

0:21:53.950 --> 0:21:57.490
<v Speaker 2>have increased pressure on say some of the Canadian incumbent

0:21:57.490 --> 0:22:02.020
<v Speaker 2>grocers from the likes of C Wal-Mart or Amazon as well.

0:22:02.230 --> 0:22:05.379
<v Speaker 2>Are the margins getting even thinner at this point for

0:22:05.380 --> 0:22:08.440
<v Speaker 2>the grocers if they want to stay competitive in this

0:22:08.560 --> 0:22:10.870
<v Speaker 2>particular market here in Canada.

0:22:10.869 --> 0:22:14.080
<v Speaker 13>Yes. And sort of you know certainly groceries that are

0:22:14.080 --> 0:22:17.310
<v Speaker 13>competing on price you know the margins to be very thin.

0:22:17.320 --> 0:22:21.389
<v Speaker 13>And you know any competition can be a challenge to that.

0:22:21.460 --> 0:22:24.310
<v Speaker 13>And we are seeing a lot of interesting grocers coming

0:22:24.310 --> 0:22:26.189
<v Speaker 13>in that are doing things a bit differently and they're

0:22:26.190 --> 0:22:29.310
<v Speaker 13>not necessarily competing on price. They're competing in other areas.

0:22:29.359 --> 0:22:31.320
<v Speaker 13>And you know again this is stock as you know

0:22:31.740 --> 0:22:34.109
<v Speaker 13>in theory we only eat so much. I mean in

0:22:34.109 --> 0:22:35.100
<v Speaker 13>theory right.

0:22:35.580 --> 0:22:36.129
<v Speaker 14>Sure.

0:22:36.869 --> 0:22:39.330
<v Speaker 13>But you know so we would say there is a

0:22:39.330 --> 0:22:41.490
<v Speaker 13>finite pie and that's actually a good word to use

0:22:41.490 --> 0:22:44.459
<v Speaker 13>in this case. And you know if we're starting to

0:22:44.460 --> 0:22:46.680
<v Speaker 13>cut that pie with you know for example zero waste

0:22:46.680 --> 0:22:48.600
<v Speaker 13>grocery stores which is something that I think is going

0:22:48.590 --> 0:22:50.310
<v Speaker 13>to be more of a phenomenon than we realize. And

0:22:50.310 --> 0:22:53.430
<v Speaker 13>you know organic grocery stores specialty grocery stores we're starting

0:22:53.430 --> 0:22:56.370
<v Speaker 13>to see these popping up across Canada and I think

0:22:56.369 --> 0:22:57.390
<v Speaker 13>this is a real threat here.

0:22:57.410 --> 0:23:00.090
<v Speaker 2>You know Loblaws for example well let's get into that

0:23:00.090 --> 0:23:03.060
<v Speaker 2>a little bit because a down on Broadway there is

0:23:03.100 --> 0:23:06.990
<v Speaker 2>a zero waste grocer that lunch in Vancouver. And I'm

0:23:07.020 --> 0:23:10.710
<v Speaker 2>wondering what the ultimate goal is in how they're appealing

0:23:10.710 --> 0:23:12.840
<v Speaker 2>to people just based on what you've seen so far

0:23:12.850 --> 0:23:16.080
<v Speaker 2>as these kinds of deals expand or not deals with

0:23:16.080 --> 0:23:21.070
<v Speaker 2>these sorts of business strategies expand across the country I

0:23:21.070 --> 0:23:23.500
<v Speaker 2>think it's interesting because I mean it's bringing openness to

0:23:23.500 --> 0:23:27.280
<v Speaker 2>the amount of waste that's produced and required I guess

0:23:27.280 --> 0:23:30.520
<v Speaker 2>for the packaging and whatnot that we get with our groceries.

0:23:30.580 --> 0:23:32.770
<v Speaker 13>So you know I'm thinking I do. I just take

0:23:32.770 --> 0:23:36.230
<v Speaker 13>down so much recycling of packaging when I buy groceries

0:23:36.250 --> 0:23:39.130
<v Speaker 13>as Negro where I am. There is a store near

0:23:39.130 --> 0:23:41.170
<v Speaker 13>me that you know a zero waste. So I end

0:23:41.170 --> 0:23:44.080
<v Speaker 13>up creating a lot of waste and fortunately that's almost

0:23:44.080 --> 0:23:46.750
<v Speaker 13>everyone in Canada. So you know in Vancouver now the

0:23:46.750 --> 0:23:50.230
<v Speaker 13>first zero waste grocery store in the country. Maybe it's

0:23:50.230 --> 0:23:52.330
<v Speaker 13>not as outlandish as people think. When I when I

0:23:52.330 --> 0:23:54.159
<v Speaker 13>first heard about it and I thought Oh goodness this

0:23:54.160 --> 0:23:55.990
<v Speaker 13>isn't going to take that we've seen a few open

0:23:55.990 --> 0:23:59.680
<v Speaker 13>across Canada and we're seeing them quite busy. They're getting

0:23:59.680 --> 0:24:01.570
<v Speaker 13>a lot of press coverage on top of that. So

0:24:02.470 --> 0:24:05.859
<v Speaker 13>given that we're seeing legislation coming forth from different provinces

0:24:05.859 --> 0:24:09.190
<v Speaker 13>single trying to ban for example single use plastic bags

0:24:09.280 --> 0:24:12.369
<v Speaker 13>and you know even single use plastic straws and water

0:24:12.369 --> 0:24:16.630
<v Speaker 13>bottles perhaps all of this might end up having us

0:24:17.410 --> 0:24:19.810
<v Speaker 13>shopping to a degree at least in the zero waste

0:24:20.020 --> 0:24:22.990
<v Speaker 13>space even perhaps a bigger grocery stores. I think it

0:24:22.990 --> 0:24:25.530
<v Speaker 13>remains to be seen if legislation comes in that this

0:24:25.540 --> 0:24:28.530
<v Speaker 13>wallboard can have. You know a lot of bags you

0:24:28.540 --> 0:24:30.850
<v Speaker 13>know single use bags that you're vegetables into or something

0:24:30.850 --> 0:24:33.010
<v Speaker 13>like that. I don't know we may see a transition

0:24:33.010 --> 0:24:34.119
<v Speaker 13>in how we shop.

0:24:34.130 --> 0:24:37.660
<v Speaker 2>I'm still going to be wondering how I transport my

0:24:37.660 --> 0:24:40.959
<v Speaker 2>eggs without a carton like there's got to be something

0:24:40.960 --> 0:24:43.930
<v Speaker 2>out there that's I will produce zero waste but allow

0:24:43.930 --> 0:24:47.450
<v Speaker 2>me to get them home without getting cracked right.

0:24:47.790 --> 0:24:49.689
<v Speaker 13>Yeah. I don't know. Bring your own carton or something

0:24:49.690 --> 0:24:51.490
<v Speaker 13>like that. I mean I don't know what the practicality

0:24:51.490 --> 0:24:53.979
<v Speaker 13>around that is often when I get groceries that's when

0:24:53.980 --> 0:24:56.379
<v Speaker 13>I get a moment in between meetings or something. So

0:24:56.680 --> 0:24:58.780
<v Speaker 13>I'm not really carrying around bags and cartons and God

0:24:58.780 --> 0:25:00.790
<v Speaker 13>only knows what else you would need jars I suppose

0:25:00.990 --> 0:25:04.780
<v Speaker 13>or serving certain things. So you know again the practicality

0:25:04.780 --> 0:25:06.639
<v Speaker 13>around it I don't know. I mean I'd love to

0:25:06.640 --> 0:25:10.419
<v Speaker 13>see this succeed but you know her certain people you

0:25:10.420 --> 0:25:11.500
<v Speaker 13>know this is going to be a challenge I mean

0:25:11.500 --> 0:25:13.660
<v Speaker 13>for some people groceries you know as a real focused

0:25:13.660 --> 0:25:15.790
<v Speaker 13>effort once a week they drive to their local grocery

0:25:15.790 --> 0:25:18.100
<v Speaker 13>store and for other people they're doing it almost every

0:25:18.100 --> 0:25:19.990
<v Speaker 13>day and they're within their neighborhood. So I think as

0:25:19.990 --> 0:25:22.359
<v Speaker 13>long as those habits can be created even for those

0:25:22.540 --> 0:25:25.869
<v Speaker 13>shoppers that are you know going constantly to the grocery

0:25:25.869 --> 0:25:27.970
<v Speaker 13>store perhaps that's going to reduce waste. I mean it's

0:25:27.970 --> 0:25:29.930
<v Speaker 13>certainly an admirable concept.

0:25:30.220 --> 0:25:32.409
<v Speaker 1>Yeah you know Craig I fall into the latter camp

0:25:32.440 --> 0:25:34.959
<v Speaker 1>that you're speaking about there for me. I mean I've

0:25:34.960 --> 0:25:38.020
<v Speaker 1>got three grocery stores that I typically go to. They're

0:25:38.020 --> 0:25:42.379
<v Speaker 1>typically either between my home and my office or else

0:25:42.400 --> 0:25:44.680
<v Speaker 1>me and just maybe the community center that I often

0:25:44.680 --> 0:25:47.680
<v Speaker 1>go to. And I stopped by when I have time

0:25:47.720 --> 0:25:50.350
<v Speaker 1>I usually don't plan it ahead. I think if there's

0:25:50.380 --> 0:25:52.730
<v Speaker 1>more pressure let's say there's an all out ban on

0:25:52.730 --> 0:25:55.090
<v Speaker 1>say plastic bags. I am probably going to have to

0:25:55.090 --> 0:25:56.890
<v Speaker 1>do more to plan ahead. I'm just I'm just warning

0:25:56.890 --> 0:25:59.290
<v Speaker 1>how that's going to ultimately impact a lot of the

0:25:59.290 --> 0:26:01.780
<v Speaker 1>habits that people have when it comes to doing groceries

0:26:01.780 --> 0:26:03.350
<v Speaker 1>here in Canada moving forward.

0:26:03.640 --> 0:26:05.980
<v Speaker 13>I think habits can be created. I mean we've got

0:26:05.980 --> 0:26:09.370
<v Speaker 13>habits now that never existed decades ago. You know be

0:26:09.369 --> 0:26:11.439
<v Speaker 13>a tech use or otherwise. So I think that you

0:26:11.440 --> 0:26:14.130
<v Speaker 13>know this could translate over to how we shop for groceries.

0:26:14.140 --> 0:26:17.500
<v Speaker 13>So I would never underestimate that sort of thing in

0:26:17.500 --> 0:26:20.200
<v Speaker 13>terms of maybe at some point a company will develop

0:26:20.200 --> 0:26:23.080
<v Speaker 13>some sort of pressure sales system where we'll have a

0:26:23.080 --> 0:26:24.950
<v Speaker 13>little package we carry around in a bag and it

0:26:24.960 --> 0:26:27.729
<v Speaker 13>can deflate to cup create some sort of thing that

0:26:27.730 --> 0:26:30.220
<v Speaker 13>you can shop with I don't know I mean a

0:26:30.220 --> 0:26:31.840
<v Speaker 13>lot of smart people out there do open a lot

0:26:31.840 --> 0:26:34.060
<v Speaker 13>of interesting technology. So I think it remains to be

0:26:34.060 --> 0:26:36.280
<v Speaker 13>seen but I think once people develop habits that can

0:26:36.280 --> 0:26:39.010
<v Speaker 13>keep them. Or at least that's the theory. You know

0:26:39.280 --> 0:26:41.240
<v Speaker 13>weight loss a challenge for many.

0:26:41.710 --> 0:26:44.090
<v Speaker 3>Well I'll just say this that pressure sealed bag you're

0:26:44.090 --> 0:26:46.900
<v Speaker 3>speaking of some people might confuse that with an April

0:26:46.900 --> 0:26:49.780
<v Speaker 3>Fool's joke just for today so I will hold off

0:26:49.810 --> 0:26:51.730
<v Speaker 3>on going is it for their details for now.

0:26:52.190 --> 0:26:55.139
<v Speaker 15>And I was being serious. I had of course. Well

0:26:55.230 --> 0:26:57.460
<v Speaker 15>Craig always a pleasure thanks for joining us on the show.

0:26:57.460 --> 0:26:58.450
<v Speaker 15>Thank you for having me.

0:26:58.450 --> 0:27:01.060
<v Speaker 1>That's Craig Patterson editor in chief at retail insider dot

0:27:01.060 --> 0:27:03.330
<v Speaker 1>com and that's it for the show today we're gonna

0:27:03.340 --> 0:27:05.620
<v Speaker 1>be back on Tuesday. For now you can find our

0:27:05.619 --> 0:27:09.080
<v Speaker 1>archives on Apple podcast and Stitcher. Share your friends lead

0:27:09.080 --> 0:27:11.439
<v Speaker 1>five stars it's going to help more people find the show.

0:27:11.560 --> 0:27:14.800
<v Speaker 1>For now I'm Tyler Orton. Thank you for listening.