1 00:00:00,340 --> 00:00:03,290 Speaker 1: Welcome everybody to BeautyIQ the podcast. 2 00:00:03,300 --> 00:00:04,270 Speaker 1: I'm your host Joanna Fleming 3 00:00:04,710 --> 00:00:06,850 Speaker 1: And I am your co host Hannah Furst 4 00:00:08,240 --> 00:00:12,789 Speaker 1: Hello, everyone. We are back for Episode nine. We can't 5 00:00:12,789 --> 00:00:15,550 Speaker 1: believe it. Almost double digits. Pretty crazy, hey? 6 00:00:15,560 --> 00:00:18,780 Speaker 1: I know, I can't believe we've done this many episodes. And that you guy are still listening 7 00:00:18,790 --> 00:00:20,680 Speaker 1: I can't believe I still like you. 8 00:00:20,690 --> 00:00:21,680 Speaker 1: That is so mean. I'm very likeable 9 00:00:21,690 --> 00:00:30,370 Speaker 1: No, I'm just like, when am I going to get sick of Joanna? Like, we spend all day at our desks together and then we come 10 00:00:30,370 --> 00:00:31,820 Speaker 1: here and we record every week now. 11 00:00:32,150 --> 00:00:35,420 Speaker 1: I was thinking like, if we ever lived together how 12 00:00:35,420 --> 00:00:38,550 Speaker 1: we'd escape. I think we've become so consumed in ourselves. 13 00:00:39,250 --> 00:00:41,190 Speaker 1: I know, in each other and ourselves. 14 00:00:41,200 --> 00:00:42,930 Speaker 1: Yeah. We need a break at night time. Even though we still text each other 15 00:00:44,670 --> 00:00:48,379 Speaker 1: I know. So, what's on today's episode, Jo? 16 00:00:48,390 --> 00:00:53,160 Speaker 1: So today we are talking about body acne, which we've 17 00:00:53,159 --> 00:00:59,750 Speaker 1: both experienced. So we can dish some dirt on that. And then we have a very special guest. 18 00:00:59,760 --> 00:01:03,340 Speaker 1: We have Nicola from Deciem joining us. She's the CEO 19 00:01:03,340 --> 00:01:05,880 Speaker 1: of the company. If you're not aware, Deciem is the 20 00:01:05,880 --> 00:01:09,009 Speaker 1: company that own The Ordinary, which we know you guys 21 00:01:09,010 --> 00:01:12,050 Speaker 1: go mental for. So she's coming on to chat to us. 22 00:01:12,060 --> 00:01:14,530 Speaker 1: And of course, our products we didn't know we needed 23 00:01:18,040 --> 00:01:22,910 Speaker 1: So for our cringy convo today, we are talking about body acne and actually, 24 00:01:22,920 --> 00:01:27,260 Speaker 1: because it's Melbourne is getting hotter, I have noticed my back. 25 00:01:27,270 --> 00:01:30,630 Speaker 1: So I went out on Saturday night and I was like, Oh, 26 00:01:30,640 --> 00:01:33,720 Speaker 1: thank God it was dark but my whole back was like, 27 00:01:33,730 --> 00:01:35,130 Speaker 1: covered in little pimples 28 00:01:35,200 --> 00:01:36,520 Speaker 1: Is this because you've gone to a F45 again? 29 00:01:36,530 --> 00:01:42,090 Speaker 1: I think because I've rejoined F45, and I read online, because that's 30 00:01:42,090 --> 00:01:45,709 Speaker 1: where I get all my medical knowledge that when you 31 00:01:45,720 --> 00:01:48,750 Speaker 1: when you exercise and then don't shower straight after, the 32 00:01:48,750 --> 00:01:51,640 Speaker 1: sweat can block the pores. And that's why you get 33 00:01:51,650 --> 00:01:52,280 Speaker 1: body acne. 34 00:01:52,290 --> 00:01:53,980 Speaker 1: Yeah. So Hannah told me that she goes to the 35 00:01:53,990 --> 00:01:56,290 Speaker 1: gym and then goes straight to bed and doesn't have 36 00:01:56,290 --> 00:02:01,370 Speaker 1: a shower. What kind of person does that? 37 00:02:01,380 --> 00:02:01,640 Speaker 1: Is that weird? 38 00:02:01,650 --> 00:02:03,280 Speaker 1: Yeah. Well, I don't know, I think you do weird stuff and then we find out 39 00:02:03,360 --> 00:02:04,490 Speaker 1: other people do it and I'm like, 'Am I the weird one?' 40 00:02:05,210 --> 00:02:09,519 Speaker 1: Guys, DM me. Remember, if you go to the gym at night 41 00:02:09,530 --> 00:02:12,200 Speaker 1: and then don't shower afterwards and sleep in your sweat. 42 00:02:13,139 --> 00:02:14,589 Speaker 1: See, I just would feel gross 43 00:02:14,710 --> 00:02:15,799 Speaker 1: Do you shower twice a day or once a day? 44 00:02:16,590 --> 00:02:19,119 Speaker 1: Depends. Usually twice. Yeah, give or take. 45 00:02:21,020 --> 00:02:24,100 Speaker 1: I feel like what happens is, I work all day and then 46 00:02:24,100 --> 00:02:26,410 Speaker 1: I go to the gym like until 7.15. And then I 47 00:02:26,410 --> 00:02:29,180 Speaker 1: go to the supermarket and I cook my dinner could and I come home and then 48 00:02:29,180 --> 00:02:29,650 Speaker 1: I'm like, I can't be bothered 49 00:02:31,700 --> 00:02:31,959 Speaker 1: Wait, so are you not having one shower at all? 50 00:02:32,180 --> 00:02:32,520 Speaker 1: In the morning! 51 00:02:38,010 --> 00:02:38,350 Speaker 1: Oh, okay. 52 00:02:39,020 --> 00:02:39,400 Speaker 1: I wake up in the morning, always, and have a shower. 53 00:02:39,410 --> 00:02:40,090 Speaker 1: Okay. 54 00:02:40,680 --> 00:02:43,340 Speaker 1: So for me, whenever I get body acne, it's on my 55 00:02:43,340 --> 00:02:47,430 Speaker 1: back and I'll have, like, periods of time where it's completely clear. 56 00:02:47,440 --> 00:02:52,900 Speaker 1: And then I'll have periods of time where it's quite bad. So 57 00:02:52,910 --> 00:02:54,780 Speaker 1: I think it's, probably for me, there's a little bit 58 00:02:54,780 --> 00:02:56,350 Speaker 1: of hygiene involved, but sometimes... 59 00:02:56,580 --> 00:02:57,500 Speaker 1: I'd say so, yep. 60 00:02:57,510 --> 00:03:02,230 Speaker 1: Personal hygiene. But I really think that...So I've been doing 61 00:03:02,230 --> 00:03:04,410 Speaker 1: something new where I've been... and you know how you were 62 00:03:04,410 --> 00:03:05,690 Speaker 1: telling me you're really flexible. 63 00:03:05,700 --> 00:03:05,980 Speaker 1: Yeah. 64 00:03:05,990 --> 00:03:07,850 Speaker 1: And I was like, I can't do that. I can't 65 00:03:07,940 --> 00:03:09,570 Speaker 1: scrub my back with my hand. 66 00:03:09,570 --> 00:03:11,360 Speaker 1: You meant flexible in that I can reach my arm around my back. 67 00:03:11,440 --> 00:03:14,790 Speaker 1: Yes. So Jo can reach her arm all the way around 68 00:03:14,790 --> 00:03:16,340 Speaker 1: her back to, like, scrub her back. 69 00:03:16,520 --> 00:03:16,750 Speaker 1: To do my tan and everything 70 00:03:17,910 --> 00:03:20,120 Speaker 1: She can fake tan her own back. 71 00:03:20,130 --> 00:03:20,799 Speaker 1: Independent woman. 72 00:03:20,870 --> 00:03:24,310 Speaker 1: I know, independent woman. I just have to be brown 73 00:03:24,310 --> 00:03:29,570 Speaker 1: on the front and white at the back. So tell us about your body acne. 74 00:03:29,620 --> 00:03:32,580 Speaker 1: So I got body acne when I was going to 75 00:03:32,580 --> 00:03:35,190 Speaker 1: through puberty. So when I was a teenager, I started 76 00:03:35,190 --> 00:03:38,720 Speaker 1: to get quite bad bacne and I was really self 77 00:03:38,720 --> 00:03:41,570 Speaker 1: conscious about it, and it also, sometimes get a few 78 00:03:41,570 --> 00:03:44,510 Speaker 1: chest pimples as well. But when I had the bacne, 79 00:03:44,930 --> 00:03:47,530 Speaker 1: I was just really grateful that it wasn't on my 80 00:03:47,530 --> 00:03:50,460 Speaker 1: face because both my brothers had really bad acne on 81 00:03:50,460 --> 00:03:53,460 Speaker 1: their faces and both went on roaccutane. So I was like, Well, 82 00:03:53,460 --> 00:03:55,700 Speaker 1: at least it's on the back, and I don't have to worry about it 83 00:03:56,030 --> 00:03:56,550 Speaker 1: Yeah, you can cover it up with the top. 84 00:03:56,560 --> 00:03:58,210 Speaker 1: But it did go away when I went on the pill. 85 00:03:58,210 --> 00:04:01,640 Speaker 1: So I am worried that if I do come off it, 86 00:04:01,670 --> 00:04:04,940 Speaker 1: my bacne is going to return. But there are ways to 87 00:04:04,940 --> 00:04:06,430 Speaker 1: get rid of it because I still do get it sometimes, 88 00:04:06,920 --> 00:04:11,090 Speaker 1: when I don't exfoliate, like if I've put tan on like, three times in 89 00:04:11,090 --> 00:04:14,590 Speaker 1: a row, and I haven't exfoliated it really effectively because, I'm 90 00:04:14,590 --> 00:04:15,270 Speaker 1: flexible like I can get my arm back there but also 91 00:04:16,540 --> 00:04:17,110 Speaker 1: How the hell... 92 00:04:17,339 --> 00:04:18,270 Speaker 1: but also like, I kind of dislocate my shoulder 93 00:04:18,850 --> 00:04:20,890 Speaker 1: How the hell do you exfoliate your back? 94 00:04:24,240 --> 00:04:24,790 Speaker 1: Oh you just got to like...see I can get my arm right back there. 95 00:04:24,900 --> 00:04:26,700 Speaker 1: Oh I can too. Guys, we're just showing each other how flexible we are. 96 00:04:27,920 --> 00:04:29,880 Speaker 1: why can't you do it? You look like you can get your arm further... 97 00:04:29,890 --> 00:04:32,469 Speaker 1: So, what I do instead, is I get a glycolic scrub 98 00:04:33,830 --> 00:04:34,310 Speaker 1: Yes 99 00:04:34,320 --> 00:04:39,010 Speaker 1: and I go like this. And I like wipe it on the back. 100 00:04:39,010 --> 00:04:40,650 Speaker 1: That's what I've been doing. And that seems to be 101 00:04:40,650 --> 00:04:42,380 Speaker 1: helping reduce the body acne. Bacne 102 00:04:42,380 --> 00:04:47,450 Speaker 1: I like to use my Loving Tan exfoliating glove, which 103 00:04:47,450 --> 00:04:49,180 Speaker 1: I think is the best one, because it doesn't rip 104 00:04:49,180 --> 00:04:51,440 Speaker 1: your skin off like some of the other ones. Some 105 00:04:51,440 --> 00:04:54,339 Speaker 1: of them feel like they're making you bleed. That one 106 00:04:54,339 --> 00:04:56,690 Speaker 1: is really good, but I use that with the scrub as well. 107 00:04:56,700 --> 00:05:01,730 Speaker 1: The Skinstitut Glycolic Scrub 14%. Amazing for body 108 00:05:01,740 --> 00:05:02,650 Speaker 1: Is that a face scrub? 109 00:05:02,790 --> 00:05:09,040 Speaker 1: It is, but I prefer to use it on your body. Because I don't like to suggest harsh scrubs on the 110 00:05:09,040 --> 00:05:09,410 Speaker 1: face 111 00:05:09,410 --> 00:05:10,640 Speaker 1: and what is in the glycolic scrub? 112 00:05:12,550 --> 00:05:15,450 Speaker 1: Glycolic acid. So it's just eating away at all of that, 113 00:05:15,690 --> 00:05:18,710 Speaker 1: like gunk that's built upon your back. Because most people aren't 114 00:05:18,710 --> 00:05:20,060 Speaker 1: exfoliating it as often as the rest of their body 115 00:05:20,370 --> 00:05:23,919 Speaker 1: I feel like... are you guys washing your backs? Aside from just 116 00:05:23,920 --> 00:05:24,780 Speaker 1: like a quick spritz of water? 117 00:05:25,390 --> 00:05:26,950 Speaker 1: Yeah, I think... can you guys let us know if you're washing your backs 118 00:05:27,190 --> 00:05:30,080 Speaker 1: because I feel like now that I started being... Do 119 00:05:30,080 --> 00:05:31,610 Speaker 1: you know what made me think of this? You know 120 00:05:31,610 --> 00:05:34,290 Speaker 1: when we were talking about the underarm smells. 121 00:05:34,300 --> 00:05:35,860 Speaker 1: Yeah. And how I exfoliate under my arms. 122 00:05:36,040 --> 00:05:38,760 Speaker 1: Okay, So I have started. Even though I have no 123 00:05:38,760 --> 00:05:42,460 Speaker 1: hair under my arms, I have started shaving my under arms, 124 00:05:43,740 --> 00:05:45,080 Speaker 1: to get rid of all the dead skin cells. 125 00:05:45,900 --> 00:05:46,659 Speaker 1: Is it working? 126 00:05:46,670 --> 00:05:49,510 Speaker 1: Yeah, because I feel like the bacteria builds up in the 127 00:05:49,510 --> 00:05:52,010 Speaker 1: places that you're not washing, which would be the same 128 00:05:52,010 --> 00:05:55,349 Speaker 1: as your back and your chest, if you're not exfoliating those areas. 129 00:05:55,350 --> 00:05:58,170 Speaker 1: Yeah, I find in Winter I'm worse, because I'm wearing lots of layers 130 00:05:58,170 --> 00:06:01,370 Speaker 1: and it's getting, like, sweaty and dirt and stuff builds up, 131 00:06:01,380 --> 00:06:03,110 Speaker 1: and then I'm not washing it properly. 132 00:06:03,310 --> 00:06:05,659 Speaker 1: I feel like we care so much about our faces 133 00:06:05,660 --> 00:06:08,339 Speaker 1: and the skin on our faces that we really forget about the rest of our body 134 00:06:11,440 --> 00:06:12,290 Speaker 1: Yeah I don't care that much about my body. 135 00:06:12,290 --> 00:06:12,410 Speaker 1: Yeah me neither. 136 00:06:12,410 --> 00:06:12,580 Speaker 1: As long as my face looks good I don't care. 137 00:06:12,580 --> 00:06:15,950 Speaker 1: Do you have any other tips for body acne? 138 00:06:16,339 --> 00:06:19,400 Speaker 1: You can use like a serum on your back as well, 139 00:06:19,400 --> 00:06:21,020 Speaker 1: but you kind of need someone to apply that. 140 00:06:21,020 --> 00:06:23,179 Speaker 1: So what about for us single girls that have no 141 00:06:23,180 --> 00:06:24,020 Speaker 1: one to apply those serums 142 00:06:24,029 --> 00:06:27,970 Speaker 1: I just think you've got to, just work on your shoulders, getting that flexibility up. 143 00:06:27,980 --> 00:06:31,109 Speaker 1: I can maybe do some exercises on our stories or something. 144 00:06:32,279 --> 00:06:33,250 Speaker 1: Yes, let's get you to show how you like... 145 00:06:33,540 --> 00:06:35,029 Speaker 1: how I exfoliate my back. 146 00:06:35,029 --> 00:06:41,529 Speaker 1: What about using...so Loving Tan have a fake tan applicator that's like 147 00:06:41,540 --> 00:06:42,120 Speaker 1: they do 148 00:06:42,130 --> 00:06:43,659 Speaker 1: it must be on a stick. 149 00:06:43,670 --> 00:06:45,510 Speaker 1: Yeah. It's like a stick thing that you can... You can 150 00:06:45,510 --> 00:06:47,839 Speaker 1: use I reckon. You can get away with using that. 151 00:06:47,850 --> 00:06:52,370 Speaker 1: What about finding one of those like, back scrubbers that has, like, 152 00:06:52,370 --> 00:06:52,990 Speaker 1: a long arm? 153 00:06:53,000 --> 00:06:59,560 Speaker 1: you know what you should put in the shower, you should just buy a sheet of, like, exfoliating material, 154 00:06:59,570 --> 00:07:04,669 Speaker 1: attach it to the back of the shower and just rub your back against it. Like a bear. 155 00:07:04,870 --> 00:07:08,909 Speaker 1: Why don't you just put sandpaper on one side of you're shower and then every day you just like... 156 00:07:08,910 --> 00:07:11,240 Speaker 1: yeah, you did that thing where the bears go up against a tree 157 00:07:11,250 --> 00:07:14,620 Speaker 1: Guys... 158 00:07:14,630 --> 00:07:15,750 Speaker 1: We've gone way off topic. 159 00:07:15,750 --> 00:07:20,150 Speaker 1: I'm still on the search for someone to apply salicylic acid on my back. That's all we want, isn't it? 160 00:07:22,550 --> 00:07:25,580 Speaker 1: All we want is someone to apply fake tan and exfoliate our backs. 161 00:07:25,580 --> 00:07:26,720 Speaker 1: That's all we want. 162 00:07:26,730 --> 00:07:29,980 Speaker 1: So I think the best suggestion that we have both used 163 00:07:29,990 --> 00:07:33,650 Speaker 1: as a way to manage body acne is get yourself 164 00:07:33,650 --> 00:07:36,920 Speaker 1: a Skinstitut Glycolic Scrub, is it 14%? 165 00:07:37,260 --> 00:07:38,400 Speaker 1: Yeah, I think so 166 00:07:38,400 --> 00:07:40,640 Speaker 1: and a Loving Tan exfoliating glove. 167 00:07:40,920 --> 00:07:42,190 Speaker 1: Yes. it's the best one out there, I'm telling you. 168 00:07:43,360 --> 00:07:44,550 Speaker 1: And maybe start yoga. 169 00:07:44,540 --> 00:07:46,050 Speaker 1: Yeah 170 00:07:49,940 --> 00:07:53,430 Speaker 1: So welcome to our next guest. We are chatting with 171 00:07:53,430 --> 00:07:57,530 Speaker 1: Nicola from Deciem today. She's the CEO of the company 172 00:07:57,610 --> 00:08:00,420 Speaker 1: and we know that all of our customers love The Ordinary. 173 00:08:00,420 --> 00:08:03,360 Speaker 1: So we thought what better person to bring onto the 174 00:08:03,360 --> 00:08:05,850 Speaker 1: podcast, than you Nicola, so welcome. 175 00:08:05,840 --> 00:08:07,450 Speaker 2: Thank you. I'm very happy to be here. 176 00:08:07,460 --> 00:08:09,650 Speaker 2: You've come all the way from the UK. 177 00:08:09,670 --> 00:08:12,550 Speaker 2: I have, yes. Via Hong Kong. So we had last week 178 00:08:12,550 --> 00:08:14,570 Speaker 2: in Asia, but yeah, over from London. 179 00:08:14,820 --> 00:08:16,710 Speaker 1: Well we've had two guests from the UK now 180 00:08:19,060 --> 00:08:19,670 Speaker 1: Come all the way from the UK to see us. 181 00:08:19,710 --> 00:08:24,460 Speaker 1: So everyones just flying over here to be interviewed by and Hannah and I. So our customers really are obsessed with The Ordinary. 182 00:08:24,470 --> 00:08:28,030 Speaker 1: We get so many questions about the range. So I 183 00:08:28,030 --> 00:08:30,260 Speaker 1: thought you might be able to share a little insight 184 00:08:30,270 --> 00:08:33,500 Speaker 1: into why it has gone so gangbusters across the world. 185 00:08:33,500 --> 00:08:36,670 Speaker 1: Like there's been products that have sold out worldwide because 186 00:08:36,670 --> 00:08:38,870 Speaker 1: it's just been so popular. So why do you think 187 00:08:38,880 --> 00:08:40,950 Speaker 1: it has gained that kind of popularity? 188 00:08:41,340 --> 00:08:44,290 Speaker 2: Well, we certainly never expected it to become as big as it 189 00:08:44,290 --> 00:08:47,580 Speaker 2: has become. I think, for a while consumers were just 190 00:08:47,580 --> 00:08:52,440 Speaker 2: ready for more transparency. They wanted to understand the ingredients. 191 00:08:52,440 --> 00:08:55,070 Speaker 2: They wanted to be able to understand the world of 192 00:08:55,070 --> 00:08:58,550 Speaker 2: skin care a lot better. And I think also, bringing more 193 00:08:58,550 --> 00:09:01,859 Speaker 2: friendly prices to actually make great skin care accessible to 194 00:09:01,860 --> 00:09:03,050 Speaker 2: everyone 195 00:09:03,480 --> 00:09:08,150 Speaker 1: And on prices, a lot of people ask me personally, 'why's it so cheap? 196 00:09:08,150 --> 00:09:11,310 Speaker 1: Why would I, you know, spend $100 on a serum 197 00:09:11,309 --> 00:09:14,600 Speaker 1: when I can buy one for $9.70'. So why? How 198 00:09:14,600 --> 00:09:15,550 Speaker 1: is it so cheap? 199 00:09:15,940 --> 00:09:20,920 Speaker 1: So we do everything in house, so all of our manufacturing, formulation, design, creative, 200 00:09:21,030 --> 00:09:25,120 Speaker 1: everything's done in Toronto in our head office. But really, 201 00:09:25,120 --> 00:09:28,460 Speaker 1: we've just been honest with our pricing. The ingredients we use 202 00:09:28,830 --> 00:09:33,960 Speaker 1: are incredibly effective, but they're not expensive ingredients. And one 203 00:09:33,960 --> 00:09:36,589 Speaker 1: of the biggest barriers we've had to overcome is, I think, 204 00:09:36,590 --> 00:09:40,429 Speaker 1: in the past people thought price point meant efficacy. And 205 00:09:40,429 --> 00:09:42,949 Speaker 1: one of the examples I always try and give people is- 206 00:09:43,170 --> 00:09:44,840 Speaker 1: If you had a headache and you went into a 207 00:09:44,840 --> 00:09:51,280 Speaker 1: pharmacy, you know, to buy paracetamol, you would see paracetamol it maybe $5, $6. 208 00:09:51,830 --> 00:09:56,570 Speaker 1: You would never see paracetamol at $5, $50, $500 dollars. It just doesn't 209 00:09:56,570 --> 00:09:59,770 Speaker 1: exist in the health care category yet, you know, even 210 00:09:59,770 --> 00:10:04,030 Speaker 1: though the paracetamol $5 it's safe, it's effective, it's been tested 211 00:10:04,030 --> 00:10:07,050 Speaker 1: for so many years, it will help improve your headache. 212 00:10:07,340 --> 00:10:10,050 Speaker 1: So health care has been transparent on ingredients for a 213 00:10:10,050 --> 00:10:13,170 Speaker 1: long time. And when the consumer has the power to 214 00:10:13,179 --> 00:10:16,590 Speaker 1: understand the ingredients it means that actually brands have to 215 00:10:16,600 --> 00:10:19,280 Speaker 1: be a lot more honest with the pricing, and I 216 00:10:19,280 --> 00:10:21,760 Speaker 1: think that's why we've kind of taken that health care 217 00:10:21,760 --> 00:10:25,290 Speaker 1: approach to the skin care industry, where it was very 218 00:10:25,290 --> 00:10:29,890 Speaker 1: difficult for consumers to actually see this world of skin care serums and 219 00:10:29,890 --> 00:10:34,030 Speaker 1: not really understand the difference between a $500 serum and 220 00:10:34,040 --> 00:10:38,150 Speaker 1: a $15 serum. And quite frankly, sometimes there are some incredible 221 00:10:38,150 --> 00:10:40,420 Speaker 1: skin care products out there. But sometimes the formulas were 222 00:10:40,420 --> 00:10:43,140 Speaker 1: very similar, and one of the things that we really 223 00:10:43,140 --> 00:10:46,490 Speaker 1: try and get over to people is actually just because 224 00:10:46,490 --> 00:10:48,770 Speaker 1: they're low price and even the price points within The 225 00:10:48,770 --> 00:10:52,510 Speaker 1: Ordinary is not reflective of, the more you pay, the better 226 00:10:52,510 --> 00:10:56,030 Speaker 1: the products. It's just that, that ingredient is more expensive, 227 00:10:56,040 --> 00:10:59,330 Speaker 1: and the other great thing around Retinols and Vitamin C's 228 00:10:59,330 --> 00:11:02,530 Speaker 1: and different acids we're using, once the incredients been around 229 00:11:02,530 --> 00:11:05,020 Speaker 1: for so long, so many people in the world can 230 00:11:05,020 --> 00:11:08,390 Speaker 1: manufacture that compound that actually no one has the... 231 00:11:10,090 --> 00:11:10,920 Speaker 2: patent 232 00:11:11,660 --> 00:11:22,240 Speaker 2: Yeah, the patent. Actually I gave the example, I don't know what it's like here, this is completely un-beauty related, but viagra in the UK, the patent finally expired and suddenly there was this huge campaign in the UK because the price 233 00:11:22,240 --> 00:11:26,000 Speaker 2: dropped by like 95% because actually, it went from one person 234 00:11:26,000 --> 00:11:28,580 Speaker 2: in the world being able to manufacture to everyone. 235 00:11:28,580 --> 00:11:30,850 Speaker 1: So it's very similar to the pharmaceutical industry in that sense. 236 00:11:31,630 --> 00:11:35,250 Speaker 2: Yeah and so really we've just taken that approach in skin care. As I 237 00:11:35,250 --> 00:11:38,680 Speaker 2: said at the beginning, we never expected it to really 238 00:11:38,679 --> 00:11:42,410 Speaker 2: take off. So it's been amazing that consumers have really taking 239 00:11:42,410 --> 00:11:46,270 Speaker 2: an interest in understanding ingredients and actually trusted us as a new 240 00:11:46,270 --> 00:11:46,710 Speaker 2: brand 241 00:11:46,720 --> 00:11:49,140 Speaker 2: Because I feel like there's been a thing in skin 242 00:11:49,140 --> 00:11:51,100 Speaker 2: care where you look like the way that they named 243 00:11:51,100 --> 00:11:54,110 Speaker 2: skin care ingredients like 'glow' or whatever it is. And 244 00:11:54,110 --> 00:11:56,650 Speaker 2: this is a completely different approach. I've never kind of 245 00:11:56,650 --> 00:11:59,070 Speaker 2: seen like, it's niacinamide and that's what it is. And 246 00:11:59,070 --> 00:12:01,390 Speaker 2: so you really have to do the research. Do you 247 00:12:01,390 --> 00:12:04,200 Speaker 2: think customers have been really, like have taken that on 248 00:12:04,200 --> 00:12:05,689 Speaker 2: board and just, like, run with it? 249 00:12:05,770 --> 00:12:07,630 Speaker 2: I think in a huge way. I mean, when you 250 00:12:07,630 --> 00:12:10,800 Speaker 2: think 10 years ago not many people had even heard 251 00:12:10,800 --> 00:12:13,990 Speaker 2: of hyaluronic acid, and now we're in a place with The Ordinary, 252 00:12:13,990 --> 00:12:17,370 Speaker 2: so niacinamide is our number one selling product out of everything 253 00:12:17,370 --> 00:12:20,330 Speaker 2: we have at Deciem and then again just a few years ago 254 00:12:20,330 --> 00:12:22,650 Speaker 2: I don't think people would have perhaps really understood the 255 00:12:22,650 --> 00:12:30,830 Speaker 2: ingredient niacinamide, and you know, ascorbyl glucoside, and it amazes me that actually, people have 256 00:12:30,830 --> 00:12:33,730 Speaker 2: taken so much interest to really learn the ingredients. And, you know, 257 00:12:34,100 --> 00:12:35,890 Speaker 2: one of the reasons with The Ordinary we want to 258 00:12:36,610 --> 00:12:42,060 Speaker 2: step away from using a kind of,'this is your glow serum, and this is this' because the more 259 00:12:42,059 --> 00:12:46,680 Speaker 2: claims you make the higher you set people's expectations and 260 00:12:46,679 --> 00:12:50,760 Speaker 2: then you inevitably often fail. Where as actually, if you just 261 00:12:50,760 --> 00:12:54,849 Speaker 2: talk about ingredient, how the ingredient works, then actually, people 262 00:12:55,540 --> 00:12:58,689 Speaker 2: trust, and they kind of build that relationship a lot more. And the other 263 00:12:58,690 --> 00:13:01,550 Speaker 2: good thing about The Ordinary people learn what ingredients do 264 00:13:01,550 --> 00:13:03,740 Speaker 2: work for their skin and what ingredients don't work for the 265 00:13:03,740 --> 00:13:07,700 Speaker 2: skin because everyones skin is different and maybe retinols will work amazingly on you, 266 00:13:08,600 --> 00:13:10,740 Speaker 2: and horrible on my skin, and maybe vitamin C is 267 00:13:10,740 --> 00:13:15,810 Speaker 2: great for me and it isn't for you. Whilst the skin care serums were titled 'Anti 268 00:13:15,809 --> 00:13:20,530 Speaker 2: Ageing and 'Miracle this' and 'advanced this' , it makes it difficult to actually 269 00:13:20,580 --> 00:13:24,420 Speaker 2: pinpoint as a consumer which ingredients working or not working 270 00:13:24,420 --> 00:13:28,730 Speaker 2: for you. Where as with The Ordnary, you can almost have a skin care wardrobe 271 00:13:28,740 --> 00:13:31,660 Speaker 2: where you have all of these different ingredients, and you 272 00:13:31,910 --> 00:13:35,469 Speaker 2: can actually use them on different days. Different week strategy. 273 00:13:35,470 --> 00:13:37,750 Speaker 2: Understand what works best for your skin. 274 00:13:38,340 --> 00:13:41,860 Speaker 1: So with Niod , because that's another range under the 275 00:13:41,860 --> 00:13:46,750 Speaker 1: Deciem umbrella . So why's that price point significantly higher 276 00:13:46,750 --> 00:13:49,620 Speaker 1: than The Ordinary? Because I think that's a point that people 277 00:13:49,620 --> 00:13:52,600 Speaker 1: sort of confused by because it's from the same company. 278 00:13:52,940 --> 00:13:56,090 Speaker 2: So Niod, we really see as the technology brand, so it's 279 00:13:56,100 --> 00:13:59,800 Speaker 2: always using the latest technologies. If you think about your 280 00:13:59,809 --> 00:14:04,040 Speaker 2: Apple iPhone every year, there's a new update, technology is forever evolving. 281 00:14:04,200 --> 00:14:07,460 Speaker 2: So Niod is committed to staying at the forefront of science. 282 00:14:08,250 --> 00:14:10,400 Speaker 2: And the example we gave early around Viagra, a lot of 283 00:14:10,400 --> 00:14:13,770 Speaker 2: the technologies in Niod are patented. There's only one person in the world that 284 00:14:13,770 --> 00:14:16,170 Speaker 2: makes them. They're a lot newer. There's a lot more 285 00:14:16,170 --> 00:14:19,060 Speaker 2: studies that have to go into it. The formulas are also 286 00:14:19,060 --> 00:14:21,550 Speaker 2: a lot more complex for our team to make, because 287 00:14:21,980 --> 00:14:24,570 Speaker 2: the eye serums got over 28 different technologies in it 288 00:14:24,570 --> 00:14:29,790 Speaker 1: I love that eye serum. That is seriously, my favourite eye serum. 289 00:14:29,940 --> 00:14:31,910 Speaker 1: I think that's a really good way of explaining the 290 00:14:31,910 --> 00:14:34,640 Speaker 1: difference between The Ordinary and Niod; Is that The Ordinary 291 00:14:34,640 --> 00:14:38,010 Speaker 1: ingredients are kind of like, tried and tested and you 292 00:14:38,010 --> 00:14:40,030 Speaker 1: know that they're going to be effective in a formula. 293 00:14:40,030 --> 00:14:41,500 Speaker 1: Where as you really do have to do a lot 294 00:14:41,500 --> 00:14:45,110 Speaker 1: of scientific research behind the products in the Niods range, 295 00:14:45,110 --> 00:14:47,770 Speaker 1: as opposed to The Ordinary. And thats like an easy way 296 00:14:47,770 --> 00:14:50,740 Speaker 1: for a consumer to understand that price point. 297 00:14:50,740 --> 00:14:53,640 Speaker 2: And I guess from our perspective, so our margin is 298 00:14:53,650 --> 00:14:56,760 Speaker 2: similar across all of our brands, and so, if Niods 299 00:14:56,760 --> 00:14:59,070 Speaker 2: more expensive, it's because it generally is costing us a lot more to make. 300 00:15:00,840 --> 00:15:02,890 Speaker 2: But then Niods also got this focus on the long 301 00:15:02,890 --> 00:15:06,740 Speaker 2: term skin health, skin integrity. An example of that is 302 00:15:06,740 --> 00:15:10,180 Speaker 2: Niod doesn't have any acids because Niods around saying actually, 303 00:15:10,190 --> 00:15:12,609 Speaker 2: acids are incredible to give you that kind of short term 304 00:15:12,610 --> 00:15:16,080 Speaker 2: glowing skin, but they can cause inflammation. So Niods very 305 00:15:16,080 --> 00:15:18,710 Speaker 2: kind of more long term. So actually, if somebody wanted to 306 00:15:18,710 --> 00:15:21,260 Speaker 2: look great this weekend. They would get a quicker result 307 00:15:21,260 --> 00:15:24,490 Speaker 2: from The Ordinary. So they're just very different approaches. 308 00:15:24,720 --> 00:15:26,350 Speaker 2: That's really interesting. 309 00:15:26,340 --> 00:15:30,330 Speaker 2: What would be your advice for someone that is, I guess, 310 00:15:30,340 --> 00:15:33,140 Speaker 2: new to actives and new to like that kind of skin 311 00:15:33,140 --> 00:15:36,320 Speaker 2: care, and they're wanting to start on The Ordinary. Where do you 312 00:15:36,320 --> 00:15:38,560 Speaker 2: really get started? I remember when I first started, I'm like, 313 00:15:38,570 --> 00:15:39,820 Speaker 2: 'where do I even start? These ingredients...' 314 00:15:42,240 --> 00:15:45,260 Speaker 1: And customers constantly email our CS team, they're like 'I've bought 10 of the serums How do 315 00:15:45,260 --> 00:15:48,520 Speaker 1: I use?' It's like they don't think twice before actually 316 00:15:48,520 --> 00:15:50,380 Speaker 1: making the purchase, and deal with it later... 317 00:15:50,380 --> 00:15:52,370 Speaker 1: just put it all into my cart and deal with it later... 318 00:15:52,550 --> 00:15:53,880 Speaker 1: And I'm gonna find out lat 319 00:15:54,040 --> 00:15:56,000 Speaker 2: So one of our new launches in The Ordinary is 320 00:15:56,000 --> 00:15:59,580 Speaker 2: our everyday set. So this is an amazing starting point 321 00:15:59,580 --> 00:16:04,470 Speaker 2: for anyone, its a three step regime. It has in there our Squalane cleanser, our 322 00:16:04,470 --> 00:16:08,510 Speaker 2: hyaluronic acid and then our natural moisturising factors. And so 323 00:16:08,510 --> 00:16:10,220 Speaker 2: for any one who is kind of new, to kind of 324 00:16:10,220 --> 00:16:10,800 Speaker 2: stepping into... 325 00:16:12,850 --> 00:16:13,460 Speaker 2: That's a good pack... 326 00:16:13,460 --> 00:16:16,560 Speaker 2: A place to  begin and then what we would recommend from there, is maybe just 327 00:16:16,560 --> 00:16:19,170 Speaker 2: beginning with one other action, depending on, was more of 328 00:16:19,170 --> 00:16:22,510 Speaker 2: a specific concerns. So perhaps if you're feeling like your 329 00:16:22,510 --> 00:16:26,470 Speaker 2: skin's quite congested and you've got quite visible pores, you 330 00:16:26,470 --> 00:16:30,570 Speaker 2: might want to add a niacinamide. If you're skin's looking, 331 00:16:30,570 --> 00:16:32,890 Speaker 2: a bit dull and lacklustre, you might want to add 332 00:16:32,890 --> 00:16:35,930 Speaker 2: in a vitamin C or maybe a glycolic acid to 333 00:16:35,940 --> 00:16:41,090 Speaker 2: give you more brightening. If you're concerned around anti ageing, then buffet 334 00:16:41,090 --> 00:16:44,100 Speaker 2: or my favourite, buffet with copper peptides, would be really good to add in. 335 00:16:45,960 --> 00:16:48,750 Speaker 2: If you're feeling like your skin's really dehydrated, you might 336 00:16:48,750 --> 00:16:52,640 Speaker 2: also want to add an oil on top and if you're maybe, in your 337 00:16:52,640 --> 00:16:56,040 Speaker 2: kind of early twenties, and you're lucky to have really good skin, 338 00:16:56,040 --> 00:16:59,230 Speaker 2: then I would recommend perhaps adding in an anti oxidant 339 00:16:59,240 --> 00:17:02,850 Speaker 2: to really help protect the skin from different stresses in life. 340 00:17:03,140 --> 00:17:05,649 Speaker 2: And the other part of that everyone should be using is an 341 00:17:05,650 --> 00:17:06,570 Speaker 2: SPF 342 00:17:06,580 --> 00:17:09,460 Speaker 2: Oh, preach. 343 00:17:09,470 --> 00:17:12,300 Speaker 2: We do actually, frustratingly, we've got a couple of SPFs , but they're 344 00:17:12,300 --> 00:17:16,149 Speaker 2: not here in Australia just yet. But in April 2020 345 00:17:16,160 --> 00:17:18,060 Speaker 2: we should have our SPFs available from The Ordinary in Australia 346 00:17:19,710 --> 00:17:20,310 Speaker 1: People are going to go nuts for that. 347 00:17:21,010 --> 00:17:24,369 Speaker 1: Yeah they really will. They really will. Although, Australia is very hard to get SPFs across the line. 348 00:17:24,380 --> 00:17:25,360 Speaker 1: So we know what you're going through, trying to get that here 349 00:17:29,940 --> 00:17:30,380 Speaker 1: Yes, that's why it's taking so long. 350 00:17:30,380 --> 00:17:33,270 Speaker 1: So what is your routine? I imagine you probably use a 351 00:17:33,270 --> 00:17:35,629 Speaker 1: few products from The Ordinary and Niod in the odd what are your go-to's personally? 352 00:17:37,490 --> 00:17:40,270 Speaker 1: So copper peptides always just has to be in my routine 353 00:17:40,270 --> 00:17:42,750 Speaker 1: and it's probably really the one ingredient that I think everyone 354 00:17:42,750 --> 00:17:45,800 Speaker 1: at Deciem would say if you have one ingredient your 355 00:17:45,800 --> 00:17:49,169 Speaker 1: routine, make sure it's copper peptides because they really focus on 356 00:17:49,170 --> 00:17:52,930 Speaker 1: that long term skin health. So when I have time, 357 00:17:52,930 --> 00:17:56,890 Speaker 1: then I always start with the Niod Copper Amino Isolate Serum. Then, 358 00:17:56,890 --> 00:17:58,740 Speaker 1: on top of that, I would usually then apply the 359 00:17:58,740 --> 00:18:03,510 Speaker 1: Niod Multi Molecular Hyaluronic Complex. When I'm travelling or if 360 00:18:03,510 --> 00:18:05,540 Speaker 1: I'm short on time, which is more and more now I've 361 00:18:05,550 --> 00:18:08,909 Speaker 1: got a baby. Then I find buffet with copper peptides from 362 00:18:08,910 --> 00:18:11,700 Speaker 1: The Ordinary is one of my go tos is because 363 00:18:11,700 --> 00:18:14,720 Speaker 1: it just has everything in there. So if you're short on time and you 364 00:18:14,720 --> 00:18:18,320 Speaker 1: really just want one serum that you know, covers most bases, then 365 00:18:18,490 --> 00:18:21,159 Speaker 1: Buffet with copper peptides would be the one I go . 366 00:18:21,540 --> 00:18:25,300 Speaker 1: And then often my routine tends to involve lab samples, 367 00:18:25,310 --> 00:18:29,960 Speaker 1: so little things that are kind of coming out. And then I have things, you know, 368 00:18:30,130 --> 00:18:32,940 Speaker 1: my routine always looks like a kind of, chemist made 369 00:18:32,940 --> 00:18:35,680 Speaker 1: it, because even now I'm still using the pick nozzle. But 370 00:18:35,680 --> 00:18:39,320 Speaker 1: minds still the lab sample because you only need such a tiny amount. 371 00:18:39,840 --> 00:18:42,320 Speaker 1: But yeah, definitely kind of copper peptides is what I try 372 00:18:42,320 --> 00:18:44,990 Speaker 1: and include always. And I'm a big fan of using 373 00:18:44,990 --> 00:18:48,070 Speaker 1: an oil at night. I often use Rose hip oil 374 00:18:48,080 --> 00:18:50,270 Speaker 1: and sometimes I put a couple of drops of sea 375 00:18:50,270 --> 00:18:52,800 Speaker 1: buckthorn oil in it, which really helps to kind of 376 00:18:52,800 --> 00:18:55,070 Speaker 1: give you a bit of glow the next day 377 00:18:55,180 --> 00:18:57,580 Speaker 1: Nice. Sounds like a good routine 378 00:18:58,090 --> 00:19:00,810 Speaker 2: And Niod Fractionated Eye- Contour Concentrate is amazing 379 00:19:00,820 --> 00:19:02,119 Speaker 1: Yes. Yeah Hannah is obsessed with that. 380 00:19:02,880 --> 00:19:06,050 Speaker 1: I'm obsessed with that. So my under eyes like my, that's 381 00:19:06,050 --> 00:19:06,470 Speaker 1: what I hate 382 00:19:06,859 --> 00:19:07,590 Speaker 1: And all of our listeners know 383 00:19:07,600 --> 00:19:10,580 Speaker 1: everyone already knows. I talk about it all the time. 384 00:19:10,580 --> 00:19:13,170 Speaker 1: I'm like annoying Joanna so much with my under eye talk. 385 00:19:13,840 --> 00:19:17,050 Speaker 1: And then I started using... and what I love about it 386 00:19:17,050 --> 00:19:21,070 Speaker 1: is that you could put it on the eyelid as well. Yeah, 387 00:19:21,070 --> 00:19:22,990 Speaker 1: I just every time I wake up in the morning, 388 00:19:22,990 --> 00:19:25,550 Speaker 1: my eyes feel a little bit tighter. It's just like, a wonder... 389 00:19:25,560 --> 00:19:27,530 Speaker 1: Yeah you said you noticed a big difference. When you started using it. 390 00:19:29,700 --> 00:19:34,640 Speaker 1: Yeah, it's a really, really good eye serum really, is what it is. Because 391 00:19:34,640 --> 00:19:36,970 Speaker 1: I find that when I use a cream, I get 392 00:19:36,980 --> 00:19:38,550 Speaker 1: that stuff getting those white dots. 393 00:19:38,590 --> 00:19:39,220 Speaker 1: Yeah, milia 394 00:19:39,340 --> 00:19:41,689 Speaker 1: Thanks for the technical term, Joanna. 395 00:19:41,700 --> 00:19:45,480 Speaker 1: If there was one product in the whole ordinary range 396 00:19:45,480 --> 00:19:48,890 Speaker 1: that you had to recommend to you know your mom, 397 00:19:48,890 --> 00:19:52,590 Speaker 1: you sister, your best friend. What would you recommend? apart 398 00:19:52,590 --> 00:19:56,490 Speaker 1: from the copper peptide, because maybe people aren't there yet, if they're just 399 00:19:56,490 --> 00:19:59,119 Speaker 1: starting out on skin care. What is that single product 400 00:19:59,119 --> 00:20:00,760 Speaker 1: from the range that you'd recommend them? 401 00:20:01,140 --> 00:20:03,330 Speaker 1: So I think one of the ingredients that is getting a 402 00:20:03,330 --> 00:20:08,270 Speaker 1: lot more popularity now is Squalene. So I definitely would recommend 403 00:20:08,270 --> 00:20:10,560 Speaker 1: that, and we have it in a couple of, well, a few of our 404 00:20:10,560 --> 00:20:13,820 Speaker 1: different products, but it's just so suitable to so many 405 00:20:13,820 --> 00:20:17,899 Speaker 1: different skin types. It's a very friendly ingredient. It does 406 00:20:17,910 --> 00:20:20,430 Speaker 1: very well for the hydration of the skin. It helps 407 00:20:20,430 --> 00:20:25,550 Speaker 1: the skin with it's ability to retain more water. And actually just, 408 00:20:25,660 --> 00:20:29,810 Speaker 1: there's a big difference between Squalene and Squalane. We use squalane, 409 00:20:29,810 --> 00:20:33,170 Speaker 1: which is derived from sugar cane, so cruelty free, and 410 00:20:33,170 --> 00:20:37,240 Speaker 1: a very stable source that we use. That's a great ingredient, 411 00:20:37,240 --> 00:20:41,100 Speaker 1: which is suitable for all skin types, whatever age. And probably really, 412 00:20:41,100 --> 00:20:43,630 Speaker 1: the other ingredient I always think, is kind of a universal, 413 00:20:43,630 --> 00:20:47,709 Speaker 1: regardless of age, is Hyaluronic Acid because it's just so key 414 00:20:47,710 --> 00:20:52,570 Speaker 1: for the skin, again, really building up that hydration and you know, when talked about hydration- once the, 415 00:20:53,070 --> 00:20:57,290 Speaker 1: when their skin lipods and the skin barriers damage through 416 00:20:57,300 --> 00:21:00,730 Speaker 1: loss of hydration actually impacts so many other things, even 417 00:21:00,730 --> 00:21:04,070 Speaker 1: the natural life cycle of the shedding of your skin cells. 418 00:21:04,070 --> 00:21:09,159 Speaker 1: So hydration is far more than just having hydrated skin. 419 00:21:09,160 --> 00:21:13,149 Speaker 1: And this is the kind of basis of healthy skin 420 00:21:13,480 --> 00:21:16,000 Speaker 1: And back on the copper peptide. Because I don't think... I 421 00:21:16,000 --> 00:21:17,669 Speaker 1: love that because I think that's interesting that that would be 422 00:21:17,670 --> 00:21:21,179 Speaker 1: the one go-to ingredient for all Deciem employees. What is 423 00:21:21,180 --> 00:21:22,630 Speaker 1: copper peptides and what does it do for the skin? 424 00:21:24,240 --> 00:21:29,929 Speaker 1: So, Copper peptides in our skin we actually use copper for skin 425 00:21:29,930 --> 00:21:33,660 Speaker 1: healing and wound repairing but you can only utilise your 426 00:21:33,660 --> 00:21:36,510 Speaker 1: own copper with copper peptides. And as we get older 427 00:21:36,510 --> 00:21:40,730 Speaker 1: our own copper peptides start to deplete so you actually have to use a copper peptides 428 00:21:40,730 --> 00:21:44,179 Speaker 1: to help utilise the copper that's already in your skin. If you 429 00:21:44,180 --> 00:21:46,389 Speaker 1: think about when a five year old cuts their skin 430 00:21:46,390 --> 00:21:50,460 Speaker 1: compared to a 95 year old, the 5 year olds skin repairs so much quicker 431 00:21:50,460 --> 00:21:52,850 Speaker 1: and actually a lot of the studies have been done on soldiers. 432 00:21:52,940 --> 00:21:55,870 Speaker 1: So really looking at this ability to help heal wounds 433 00:21:55,869 --> 00:22:00,000 Speaker 1: in a quicker and more sufficient way. But the reason 434 00:22:00,000 --> 00:22:04,130 Speaker 1: why we'd really recommend it, and again, you won't have a short term, 435 00:22:04,240 --> 00:22:06,830 Speaker 1: its really about the long term, because it's about getting 436 00:22:06,830 --> 00:22:11,240 Speaker 1: your skin to behave better in itself. And also, when people ask 437 00:22:11,910 --> 00:22:14,320 Speaker 1: for the effects, it's probably one of the hardest products 438 00:22:14,320 --> 00:22:15,800 Speaker 1: to actually pinpoint. Because... 439 00:22:15,800 --> 00:22:16,620 Speaker 1: I agree. Anytime someone says, what does a peptide do I'm like 'uh...it does something, just put it on' 440 00:22:22,440 --> 00:22:22,710 Speaker 1: A peptide itself is... 441 00:22:25,290 --> 00:22:26,200 Speaker 1: Great advice Jo, 'just put it on' 442 00:22:27,280 --> 00:22:30,750 Speaker 2: Peptide itself, it's just something that's really targeted to really deliver. One 443 00:22:30,750 --> 00:22:33,460 Speaker 2: of the frustrating things about peptides is that you can 444 00:22:33,630 --> 00:22:38,110 Speaker 2: only stablise peptides in water, and the skin repels water. 445 00:22:38,380 --> 00:22:40,770 Speaker 2: So its one of the biggest challenges for any scientists 446 00:22:40,770 --> 00:22:43,159 Speaker 2: when formulating it. When you get in the bath or you 447 00:22:43,160 --> 00:22:46,650 Speaker 2: go swimming. You don't expand because your body is designed 448 00:22:46,650 --> 00:22:50,420 Speaker 2: to really repel not absorb water. Where's oil really absorbs 449 00:22:50,420 --> 00:22:52,859 Speaker 2: into the skin. So that's one of the challenges of 450 00:22:52,869 --> 00:22:53,449 Speaker 2: peptides 451 00:22:53,830 --> 00:22:56,580 Speaker 1: well, that's something I noticed about The Ordinaries buffet plus 452 00:22:56,580 --> 00:22:59,230 Speaker 1: copper peptides is that it has that much higher price 453 00:22:59,230 --> 00:23:01,370 Speaker 1: point than some of the other products. So is that why? 454 00:23:01,380 --> 00:23:04,710 Speaker 2: so copper peptides are one of the more expensive ingredients 455 00:23:04,720 --> 00:23:08,070 Speaker 2: in skin care, but because they're really trying to change 456 00:23:08,070 --> 00:23:11,800 Speaker 2: the behaviour of your own skin and effectively your skin's 457 00:23:11,800 --> 00:23:14,020 Speaker 2: working better. So people really see the difference in the 458 00:23:14,030 --> 00:23:18,460 Speaker 2: apperance of fine lines, wrinkles, elasticity, pigmentation over skin tone, 459 00:23:18,460 --> 00:23:21,960 Speaker 2: skin texture. So it's really the product that makes the biggest difference 460 00:23:21,960 --> 00:23:24,790 Speaker 2: to your overall skin. But it's not a quick fix if you... and 461 00:23:25,470 --> 00:23:26,869 Speaker 2: that's why we say, if you want to look amazing 462 00:23:26,869 --> 00:23:30,160 Speaker 2: this weekend, use a glycolic acid, a lactic acid, things that a lot 463 00:23:30,160 --> 00:23:33,159 Speaker 2: more targeted and work quickly. But for your long term 464 00:23:33,160 --> 00:23:35,850 Speaker 2: skin health, at which I think more and more people 465 00:23:35,850 --> 00:23:38,330 Speaker 2: are now committed to thinking, actually how do I really protect 466 00:23:38,340 --> 00:23:41,250 Speaker 2: my skin for the long run, then copper peptides should 467 00:23:41,250 --> 00:23:42,330 Speaker 2: always be included. 468 00:23:42,340 --> 00:23:45,800 Speaker 2: What would you say? The biggest difference between the Ordinaries 469 00:23:45,810 --> 00:23:56,420 Speaker 2: Buffet plus copper peptides and the Amino Isolate...Uh what's the first word...Copper Amino Isolate. I knew it, in my head. But what's the biggest difference 470 00:23:56,420 --> 00:23:57,719 Speaker 2: between those two products? 471 00:23:57,730 --> 00:24:02,120 Speaker 2: So they have different support systems. So the copper amino 472 00:24:02,119 --> 00:24:05,550 Speaker 2: isolate serum, which is really a second version is more advanced. 473 00:24:05,740 --> 00:24:08,700 Speaker 2: And it has a different way that the... well theres a 474 00:24:08,700 --> 00:24:13,050 Speaker 2: different family, the GHK, it's got the pure copper peptide but then it's also got 475 00:24:13,230 --> 00:24:17,760 Speaker 2: support actors. And there is, well, then buffet, you'll also see 476 00:24:17,760 --> 00:24:20,330 Speaker 2: the more instant anti aging results because it's got all of 477 00:24:20,340 --> 00:24:22,980 Speaker 2: the different technologies in there, which are in the current buffet 478 00:24:23,100 --> 00:24:24,790 Speaker 1: buffet is really hydrating. 479 00:24:24,800 --> 00:24:26,230 Speaker 1: Where does that name come from? 480 00:24:26,609 --> 00:24:30,880 Speaker 1: So it was actually play on... There was a very expensive brand that 481 00:24:30,880 --> 00:24:35,149 Speaker 1: described one of their anti aging as a buffet because they're like 'it 482 00:24:35,150 --> 00:24:35,570 Speaker 1: has a bit of everything' 483 00:24:35,940 --> 00:24:36,670 Speaker 1: like a breakfast buffet? 484 00:24:37,400 --> 00:24:41,949 Speaker 1: On a buffet, yeah with food. So actually it was Brendan that came up for that name, kind of tongue in 485 00:24:41,950 --> 00:24:44,410 Speaker 1: cheek to kind of say- It really is a bit 486 00:24:44,420 --> 00:24:46,660 Speaker 1: every anti aging ingredient in that 487 00:24:46,640 --> 00:24:49,619 Speaker 1: what is in Buffet? Because that's one of our best selling products. 488 00:24:50,210 --> 00:24:54,459 Speaker 2: yes, so it has Matrixyl, the different versions. It also 489 00:24:54,460 --> 00:24:57,230 Speaker 2: has 11 amino acids in there to really support. That's 490 00:24:57,230 --> 00:25:00,119 Speaker 2: why you get the hydration as well. But it's really 491 00:25:00,119 --> 00:25:06,119 Speaker 2: just a multi peptide serums. So the weight of Active Concentrates is 21.5% 492 00:25:06,119 --> 00:25:10,100 Speaker 2: which is extremely high for anyone looking at percentages of 493 00:25:10,100 --> 00:25:11,980 Speaker 2: ingredients and skin care products. 494 00:25:11,990 --> 00:25:15,150 Speaker 1: So Adore Beauty has just launched the super-sized bottles. 495 00:25:15,160 --> 00:25:15,740 Speaker 1: Yes, which people are loving 496 00:25:16,830 --> 00:25:20,680 Speaker 1: people loving their 60mls. And also I think, that it's 497 00:25:20,680 --> 00:25:25,500 Speaker 1: quite environmentally friendly, and I think that's a great addition 498 00:25:25,500 --> 00:25:28,310 Speaker 1: to the range. What's next after after that? 499 00:25:28,310 --> 00:25:32,230 Speaker 2: So one of our most requested products, which we always get, 500 00:25:32,230 --> 00:25:35,910 Speaker 2: is concealers. So we will be launching concealers at the 501 00:25:35,910 --> 00:25:39,840 Speaker 2: end of this year. They'll be price under $10 Australian dollars. They'll 502 00:25:39,840 --> 00:25:42,419 Speaker 2: come in the 21 shades we currently have the colour 503 00:25:42,420 --> 00:25:46,750 Speaker 2: foundations in. Super high pigmented and just a really great, I 504 00:25:47,600 --> 00:25:51,000 Speaker 2: guess core product to have in your makeup bag. We also, 505 00:25:51,000 --> 00:25:53,760 Speaker 2: so one of our best selling products globally, which frustratingly, 506 00:25:53,760 --> 00:25:57,280 Speaker 2: we can't sell in Australia is our AHA peeling solution. 507 00:25:57,290 --> 00:25:58,119 Speaker 1: Everybody asks us for that all the time. 508 00:25:59,770 --> 00:26:02,310 Speaker 1: Sounds amazing. You know how I feel about peels. 509 00:26:02,310 --> 00:26:03,340 Speaker 1: If something says peel in it... 510 00:26:03,550 --> 00:26:04,740 Speaker 1: I'm like, 'please!' 511 00:26:07,540 --> 00:26:07,899 Speaker 1: Burn my face off 512 00:26:07,900 --> 00:26:12,869 Speaker 2: So we're launching a, I guess a fruit extract version. So our pomegranate 513 00:26:12,880 --> 00:26:16,219 Speaker 2: enzyme with willow bark extract. So this will give you 514 00:26:16,520 --> 00:26:19,820 Speaker 2: the similar results in terms of it being a mask, 515 00:26:19,820 --> 00:26:22,900 Speaker 2: you applying, you help release dead skin cells and give you the effect 516 00:26:23,010 --> 00:26:27,440 Speaker 2: the AHA peel, so that's going to be launching early in 2020. 517 00:26:27,940 --> 00:26:31,620 Speaker 2: So Canada's the other market where we can't sell our AHA peeling 518 00:26:31,619 --> 00:26:32,760 Speaker 2: solutions that's really going to be focused on... 519 00:26:33,220 --> 00:26:34,920 Speaker 1: So it's just for Canada and Australia? 520 00:26:34,930 --> 00:26:37,950 Speaker 1: Well, it will be available worldwide, but yeah these are the markets 521 00:26:37,950 --> 00:26:39,500 Speaker 1: where we know we've got gap with our AHA peeling solution 522 00:26:41,960 --> 00:26:44,950 Speaker 2: Just a quick question, why is the AHA peeling solution... 523 00:26:45,560 --> 00:26:48,990 Speaker 2: I guess just from regulatory perspective. So in Australia and 524 00:26:48,990 --> 00:26:52,970 Speaker 2: Canada its classed as a medical product, like you would need it, I think, prescribed 525 00:26:54,800 --> 00:26:56,609 Speaker 1: Hannah wants a sample. 526 00:26:56,830 --> 00:27:01,310 Speaker 1: How do I get one? can you send me one? anything that you need a prescription for,or anything that's 527 00:27:01,310 --> 00:27:03,619 Speaker 1: like black market and you're like, not allowed to get here... 528 00:27:03,630 --> 00:27:06,159 Speaker 1: Actually we can sell it in New Zealand. 529 00:27:09,600 --> 00:27:09,899 Speaker 1: Books flight to New Zealand. 530 00:27:14,140 --> 00:27:17,030 Speaker 2: And then SPF is the next thing we're really working on. 531 00:27:17,030 --> 00:27:20,020 Speaker 2: So they won't be available. April 2020. 532 00:27:20,030 --> 00:27:22,270 Speaker 1: What kind of SPF rating will they be? Is it 533 00:27:22,270 --> 00:27:23,409 Speaker 1: going to be quite low or... 534 00:27:23,640 --> 00:27:27,200 Speaker 2: So we're gonna have SPF 30 and spf 50 as well. 535 00:27:27,570 --> 00:27:28,960 Speaker 1: Wow. Cool. We look forward to that 536 00:27:29,520 --> 00:27:29,879 Speaker 1: looking forward to it 537 00:27:30,680 --> 00:27:31,830 Speaker 1: Everyone stay tuned. 538 00:27:32,050 --> 00:27:35,290 Speaker 1: Yeah. Awesome. Thank you so much for joining us today. 539 00:27:38,170 --> 00:27:41,010 Speaker 1: Flying all the way from the UK just to see us for this recording. Really Appreciate it. 540 00:27:41,010 --> 00:27:44,320 Speaker 1: Thank you for having me. We love Adore Beauty. So we're happy to be here. 541 00:27:44,440 --> 00:27:45,350 Speaker 1: Thanks, Nicola. 542 00:27:49,440 --> 00:27:52,870 Speaker 1: So now onto the products that we didn't know we needed. 543 00:27:54,150 --> 00:27:58,140 Speaker 1: Alright, so I'm doing hair. You're usually... you usually do all the hair, don't you? 544 00:27:58,220 --> 00:27:58,730 Speaker 1: I'm the hair person 545 00:28:00,940 --> 00:28:04,000 Speaker 1: my product that I didn't know I needed today is the Christoph Robin 546 00:28:04,250 --> 00:28:05,810 Speaker 1: Hydrating Melt In Mask. 547 00:28:05,890 --> 00:28:07,110 Speaker 1: God we talk about Christoph Robin a lot. 548 00:28:10,200 --> 00:28:10,560 Speaker 1: I know. I really like it. 549 00:28:10,560 --> 00:28:12,199 Speaker 1: Do you want to tell people a bit more about the brand 550 00:28:12,200 --> 00:28:13,350 Speaker 1: since we keep talking about it. 551 00:28:13,359 --> 00:28:14,980 Speaker 1: It's French. 552 00:28:16,840 --> 00:28:17,139 Speaker 1: Yeah, that's why we like it. 553 00:28:17,140 --> 00:28:19,950 Speaker 1: We met Christoph Robin last year, and he was really, really lovely. 554 00:28:19,950 --> 00:28:24,110 Speaker 1: And the brand just has a really nice ethos. Like 555 00:28:24,109 --> 00:28:26,590 Speaker 1: he uses a lot of natural extracts in his products, 556 00:28:26,760 --> 00:28:29,530 Speaker 1: and it's a lot about scalp health, and I just really 557 00:28:29,530 --> 00:28:30,300 Speaker 1: like the product. 558 00:28:30,300 --> 00:28:31,800 Speaker 1: Also fine hair as well. 559 00:28:31,810 --> 00:28:34,600 Speaker 1: Yeah. Lots of volumising products, which I probably love because I 560 00:28:34,600 --> 00:28:35,180 Speaker 1: have fine hair 561 00:28:35,180 --> 00:28:38,690 Speaker 1: and the smell. I just can't... The smell is amazing. All the products 562 00:28:40,980 --> 00:28:44,570 Speaker 1: Yeah, so this particular product is a mask, but I'm actually using it 563 00:28:44,570 --> 00:28:47,940 Speaker 1: in place of a conditioner. So it is so hydrating. 564 00:28:47,940 --> 00:28:50,200 Speaker 1: It's almost like you know that feeling when you've used 565 00:28:50,200 --> 00:28:53,790 Speaker 1: Pantene and it's like you're has so coated in like, 566 00:28:53,800 --> 00:28:57,500 Speaker 1: silky stuff that it just feels amazing. That is what 567 00:28:57,500 --> 00:28:59,270 Speaker 1: this mask makes you here feel like, but it's not 568 00:28:59,270 --> 00:29:02,200 Speaker 1: coating your hair in Silicons. So it just makes your 569 00:29:02,200 --> 00:29:06,140 Speaker 1: hair feels so soft and detangled. And for me, as 570 00:29:06,140 --> 00:29:09,650 Speaker 1: we know, I get really knotty hair. So I just use 571 00:29:09,650 --> 00:29:13,550 Speaker 1: that in place off a conditioner. It's got Aloe Vera and 572 00:29:13,550 --> 00:29:14,160 Speaker 1: some other nice things. 573 00:29:14,170 --> 00:29:15,890 Speaker 1: Well... does it melt? 574 00:29:16,010 --> 00:29:18,100 Speaker 1: No, it's just kind of like a cream, I guess 575 00:29:18,100 --> 00:29:20,360 Speaker 1: it's kind of like... it melts into the hair, which 576 00:29:20,360 --> 00:29:24,060 Speaker 1: it does. You leave it on for, like, 5 - 10 minutes. 577 00:29:24,070 --> 00:29:27,580 Speaker 1: You shave the legs, do whatever, I don't really shave my legs that much. But 578 00:29:27,590 --> 00:29:30,220 Speaker 1: if you do... 579 00:29:30,230 --> 00:29:30,350 Speaker 1: So what else do you do in the shower? 580 00:29:31,810 --> 00:29:33,090 Speaker 1: I just kind of stand there and wait for it to work 581 00:29:33,380 --> 00:29:33,680 Speaker 1: I was going to say something really inappropriate 582 00:29:34,270 --> 00:29:35,870 Speaker 1: Oh. Hannah... don't go there 583 00:29:35,880 --> 00:29:36,040 Speaker 1: I'm not going to. That's on another episode 584 00:29:39,740 --> 00:29:43,570 Speaker 1: Yes, it's...I was going to say it coming but I wont. 585 00:29:46,540 --> 00:29:47,480 Speaker 1: Yes! you said it. It's coming. 586 00:29:47,590 --> 00:29:51,300 Speaker 1: Okay, so, yeah, that's my product I didn't know I needed. So if you've got 587 00:29:51,310 --> 00:29:55,520 Speaker 1: really dry here, I absolutely recommend you buy this mask. It's pricey. 588 00:29:55,520 --> 00:29:59,320 Speaker 1: But when do I not recommend a pricey thing? you guys know already. 589 00:29:59,320 --> 00:30:02,310 Speaker 1: I feel like Christoph Robin is one of those... one 590 00:30:02,310 --> 00:30:05,150 Speaker 1: of those brands that, it's really... you know, when you buy expensive 591 00:30:05,150 --> 00:30:08,860 Speaker 1: products and you're like, 'uh was it worth it?'. I feel like Christoph Robin, whenever 592 00:30:08,860 --> 00:30:10,700 Speaker 1: I use their products and like 'Wow, This is really 593 00:30:10,700 --> 00:30:15,500 Speaker 1: worth the money'. It's the ingredients and it's also quite 594 00:30:15,500 --> 00:30:16,540 Speaker 1: unique products. 595 00:30:16,540 --> 00:30:20,030 Speaker 1: Yes, they are really unique. But I do want to 596 00:30:20,030 --> 00:30:23,170 Speaker 1: say I never recommend a product I don't personally really 597 00:30:23,170 --> 00:30:26,900 Speaker 1: love and that I wouldn't recommend to my friends. So Hannah what's yours? 598 00:30:26,910 --> 00:30:27,300 Speaker 1: So... 599 00:30:27,310 --> 00:30:30,620 Speaker 1: you're not doing hair 600 00:30:30,620 --> 00:30:36,310 Speaker 1: I know. I'm doing something different. So I got this new product on my 601 00:30:36,310 --> 00:30:40,910 Speaker 1: desk which was Foreo UFO. And I think you're going 602 00:30:40,910 --> 00:30:42,450 Speaker 1: to have to tell me a bit more about it 603 00:30:42,450 --> 00:30:46,620 Speaker 1: because I'm not quite sure what it does. But I 604 00:30:46,620 --> 00:30:51,370 Speaker 1: have tried it recently. So basically you have to... It's 605 00:30:51,370 --> 00:30:55,830 Speaker 1: a little like pink device and you get it comes 606 00:30:55,830 --> 00:30:58,040 Speaker 1: with these little masks like tiny... 607 00:30:58,040 --> 00:30:58,660 Speaker 1: little round sheet masks 608 00:30:59,440 --> 00:31:03,280 Speaker 1: They're like sheet masks for cats. Like, you could cut holes in the 609 00:31:03,280 --> 00:31:07,160 Speaker 1: eyes and put it on your cat for like, an Instagram photo. So 610 00:31:07,840 --> 00:31:11,090 Speaker 1: they're really these little round masks and you put the mask... 611 00:31:11,100 --> 00:31:12,940 Speaker 1: It's so hard to explain. But you put the mask 612 00:31:12,950 --> 00:31:15,030 Speaker 1: on the UFO and then you clip it into place 613 00:31:15,030 --> 00:31:18,240 Speaker 1: and then you sync it with your iPhone and then 614 00:31:18,240 --> 00:31:19,890 Speaker 1: you you do the mask... 615 00:31:22,270 --> 00:31:23,400 Speaker 1: I don't know if you're doing a great job... 616 00:31:23,490 --> 00:31:26,370 Speaker 1: I can't describe it. Do not know what I'll do, when we release the episode I'll 617 00:31:26,370 --> 00:31:27,460 Speaker 1: do an Instagram story showing you how to use it. 618 00:31:27,680 --> 00:31:34,020 Speaker 1: Yeah, good idea. It has a lot of different facets to it, 619 00:31:34,020 --> 00:31:36,140 Speaker 1: which is why I really like it. Because it's quite... 620 00:31:36,150 --> 00:31:37,150 Speaker 1: you've got one too. 621 00:31:37,160 --> 00:31:41,100 Speaker 1: I've got one. I really like it. I use mine pretty regularly 622 00:31:41,100 --> 00:31:46,239 Speaker 1: and I like that they've got different sheet masks for different concerns. So 623 00:31:46,240 --> 00:31:50,530 Speaker 1: the ones that I have are H2O one... 624 00:31:50,540 --> 00:31:52,180 Speaker 1: So the one that I used last night was a 625 00:31:52,180 --> 00:31:53,240 Speaker 1: Hyaluronic acid. 626 00:31:53,240 --> 00:31:54,170 Speaker 1: That's the one I...yeah 627 00:31:55,990 --> 00:31:58,320 Speaker 1: You said this morning your skin looks really glowy. 628 00:31:59,910 --> 00:32:03,100 Speaker 1: Yeah, it does. It has lots of different functions. So it's got LED in it. 629 00:32:03,500 --> 00:32:06,580 Speaker 1: It's like there's a ring of LED light around it 630 00:32:06,640 --> 00:32:08,450 Speaker 1: and then the centre of it heats and cools 631 00:32:09,480 --> 00:32:10,290 Speaker 1: Yeah it's really cool 632 00:32:11,400 --> 00:32:14,460 Speaker 1: So, yeah. You get lots of different benefits as well as 633 00:32:14,460 --> 00:32:16,910 Speaker 1: the benefit of a sheet mask in one device. And 634 00:32:16,910 --> 00:32:20,600 Speaker 1: I think the thing only goes for a minute 635 00:32:20,610 --> 00:32:24,200 Speaker 1: So I did 90 seconds and then you could do 636 00:32:24,200 --> 00:32:26,560 Speaker 1: another 90 seconds. But I really like the fact that 637 00:32:26,570 --> 00:32:28,860 Speaker 1: you can manually do it. Because I would have liked to 638 00:32:28,860 --> 00:32:29,760 Speaker 1: have done it for longer 639 00:32:29,770 --> 00:32:31,220 Speaker 1: Yeah you can control it manually. 640 00:32:31,230 --> 00:32:34,610 Speaker 1: And so I did read that the benefit of he the led 641 00:32:34,610 --> 00:32:39,010 Speaker 1: and the heast and cooling effect is that the mask 642 00:32:39,020 --> 00:32:42,780 Speaker 1: can penetrate deeper into the skin, so it opens up 643 00:32:42,780 --> 00:32:47,240 Speaker 1: the pores. And then you've got the LED light, which, depending on 644 00:32:47,250 --> 00:32:51,230 Speaker 1: what concern you've got you could use to promote healing 645 00:32:51,230 --> 00:32:52,870 Speaker 1: reduce inflammation. 646 00:32:53,340 --> 00:32:56,730 Speaker 1: Yeah so it's a really cool, nifty little device. 647 00:32:56,740 --> 00:32:59,430 Speaker 1: It is. It's expensive, but if you're into that kind of stuff like us 648 00:33:00,000 --> 00:33:03,750 Speaker 1: it is really expensive. It's $395 649 00:33:03,760 --> 00:33:03,910 Speaker 1: Is that how much it is? 650 00:33:04,720 --> 00:33:08,130 Speaker 1: Yeah, the sheet... The sheet masks are $4.50 each. So if 651 00:33:08,130 --> 00:33:10,600 Speaker 1: you use a sheet mask, you know that's like that's 652 00:33:10,600 --> 00:33:12,150 Speaker 1: actually quite cheap for a sheet mask. 653 00:33:12,150 --> 00:33:14,290 Speaker 1: It's a really cool device because you can use all 654 00:33:14,290 --> 00:33:17,030 Speaker 1: those functions separately as well. I've got rosacea and I 655 00:33:17,030 --> 00:33:19,190 Speaker 1: like to use the cooling one when my skin's really 656 00:33:19,190 --> 00:33:22,090 Speaker 1: inflamed and I just can't get anything to cool it 657 00:33:22,090 --> 00:33:24,930 Speaker 1: down and I find it really uncomfortable, and I turned the 658 00:33:24,930 --> 00:33:27,230 Speaker 1: cooling one on, and I just leave that on my skin, 659 00:33:27,230 --> 00:33:30,690 Speaker 1: and it just... it stays really cool. It just... it 660 00:33:30,690 --> 00:33:33,180 Speaker 1: relieves that heat that's in my skin that I just 661 00:33:33,180 --> 00:33:34,060 Speaker 1: can't get rid off 662 00:33:34,580 --> 00:33:37,210 Speaker 1: Someone actually... I was reading the reviews on our website, and 663 00:33:37,210 --> 00:33:40,680 Speaker 1: someone did say, like, it's actually really good cost per use. 664 00:33:40,680 --> 00:33:44,090 Speaker 1: So if you're doing a mask every Sunday, it ends 665 00:33:44,090 --> 00:33:46,670 Speaker 1: up being a pretty good cost per use. I love that. 666 00:33:46,670 --> 00:33:49,460 Speaker 1: It's like when I... that's how I justify buying expensive shoes. 667 00:33:49,470 --> 00:33:49,940 Speaker 1: Same. 668 00:33:49,950 --> 00:33:52,330 Speaker 1: that's what happens with devices. So, like, if you've got 669 00:33:52,330 --> 00:33:55,490 Speaker 1: a Dyson Airwrap or whichever device you have invested in, that's 670 00:33:55,490 --> 00:33:56,790 Speaker 1: kind of how you have to think about it. 671 00:33:56,800 --> 00:33:59,990 Speaker 1: Yeah, like the Airwrap you don't need to go and get a blow dry every week. 672 00:34:00,260 --> 00:34:03,690 Speaker 1: So if you're like... oh, that's actually another review, said 673 00:34:03,690 --> 00:34:06,260 Speaker 1: what they loved about the Fereo, is that because you when 674 00:34:06,260 --> 00:34:09,310 Speaker 1: you put the app on this like, lady talks to you and 675 00:34:09,310 --> 00:34:11,060 Speaker 1: it's actually kind of like being in a spa. 676 00:34:11,070 --> 00:34:16,880 Speaker 1: That's the part that freaked me out. That's why I do it manually cause I'm like shhh 677 00:34:16,890 --> 00:34:19,200 Speaker 1: I really...so because I've been having trouble sleeping. So last night I 678 00:34:19,200 --> 00:34:19,640 Speaker 1: was like, I'm going to... 679 00:34:19,640 --> 00:34:21,060 Speaker 1: so you let the lady talk to you. 680 00:34:21,070 --> 00:34:23,640 Speaker 1: Yes, I like, did it in bed. I put the mask on 681 00:34:23,640 --> 00:34:26,020 Speaker 1: and I lay back, and she... my phone was next 682 00:34:26,020 --> 00:34:28,520 Speaker 1: to me, and she was like, 'So just sit back 683 00:34:28,520 --> 00:34:30,580 Speaker 1: and relax', and it was kind of like a bit 684 00:34:30,580 --> 00:34:31,810 Speaker 1: of a spa experience. 685 00:34:31,820 --> 00:34:38,660 Speaker 1: Okay, Well, some people like the lady talking some people don't 686 00:34:41,540 --> 00:34:45,330 Speaker 1: so you've got options. So that wraps us up for another episode. Guys we 687 00:34:45,340 --> 00:34:47,170 Speaker 1: live for your reviews. 688 00:34:47,170 --> 00:34:48,570 Speaker 1: Seriously live for them 689 00:34:48,580 --> 00:34:51,130 Speaker 1: Joanna, literally... I probably get a text every day with a new review. 690 00:34:51,130 --> 00:34:53,670 Speaker 1: I think I check it everyday. Is that really sad? 691 00:34:53,850 --> 00:34:57,830 Speaker 1: It's really sad. But, hey, your life sometimes is a 692 00:34:57,830 --> 00:35:00,899 Speaker 1: bit sad and I, like, totally respect you for it. 693 00:35:01,070 --> 00:35:03,649 Speaker 1: She's a homebody guys if you didn't realise. 694 00:35:03,660 --> 00:35:05,680 Speaker 1: I spent a lot of time reading your reviews, but 695 00:35:05,830 --> 00:35:07,509 Speaker 1: it also makes us feel really good when we come in to hear to record 696 00:35:09,040 --> 00:35:11,180 Speaker 1: It really motives me 697 00:35:11,190 --> 00:35:12,260 Speaker 1: like, 'aw they like it' 698 00:35:12,489 --> 00:35:15,549 Speaker 1: it's just really cute the way that you... that everyone 699 00:35:15,550 --> 00:35:16,460 Speaker 1: feels like... 700 00:35:16,540 --> 00:35:19,300 Speaker 1: like when we talk about our poo and like stuff like that and we're just 701 00:35:19,480 --> 00:35:24,520 Speaker 1: glad that you guys enjoy it. So keep the reviews coming. If you haven't left a review... 702 00:35:24,520 --> 00:35:27,860 Speaker 1: If you're listening right now, I don't want to be forceful. 703 00:35:28,140 --> 00:35:30,000 Speaker 1: Leave a Review. 704 00:35:30,500 --> 00:35:33,640 Speaker 1: Jump on apple podcast. You just need to like, jump on 705 00:35:33,650 --> 00:35:34,489 Speaker 1: click our faces. 706 00:35:34,489 --> 00:35:36,819 Speaker 1: Just go to the apple podcast, and I think you 707 00:35:36,820 --> 00:35:38,130 Speaker 1: can just leave a review at the bottom. 708 00:35:38,640 --> 00:35:39,109 Speaker 1: Yeah. 709 00:35:39,120 --> 00:35:45,040 Speaker 1: Cool. Thanks, guys. See you next week. Thanks everyone for joining us today. 710 00:35:45,050 --> 00:35:47,870 Speaker 1: Don't forget to subscribe and tell your friends it helps 711 00:35:47,870 --> 00:35:50,140 Speaker 1: other people discover us. And also, we really want to 712 00:35:50,140 --> 00:35:53,820 Speaker 1: know what you thought about this podcast so if you can leave a review 713 00:35:53,830 --> 00:35:55,100 Speaker 1: that would be much appreciated.