WEBVTT -  A Conversation with Alastair Paterson from Harmonic Security

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<v S1>Unsupervised Learning is a podcast about trends and ideas in cybersecurity,

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<v S1>national security, AI, technology and society, and how best to

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<v S1>upgrade ourselves to be ready for what's coming. All right. Well, Alastair,

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<v S1>welcome to Unsupervised Learning.

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<v S2>Yeah, thanks for having me, Daniel. Long time fan of

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<v S2>yourself in the show. So good to be on here.

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<v S1>Awesome. Yeah. So can you tell me about yourself and and, uh,

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<v S1>harmonic security?

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<v S2>Yeah. Quick bit of bit of background, as you can

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<v S2>tell from the accent. Originally from the UK here. So my,

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<v S2>my previous company to harmonic was Digital Shadows which I

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<v S2>set up in London and the threat Intel space and

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<v S2>we were we were really good at spotting all the

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<v S2>sensitive data that had already leaked out of businesses across

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<v S2>the open, deep and dark web. I did the series

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<v S2>A in Silicon Valley, moved here in 2015, so I'm

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<v S2>now ten years into the US in a dual national

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<v S2>and so on. So pretty bedded into the the. Bay

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<v S2>Area digital shadows was acquired in July of 22 and

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<v S2>as you'll remember well November of 22 ChatGPT comes out

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<v S2>and you know the world changes and I you know,

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<v S2>I started just, you know, exploring that and talking to

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<v S2>a lot of smart people in the space and seeing

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<v S2>what I could learn. And, and actually, you were one

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<v S2>of the first people who was writing a lot about it.

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<v S2>I started, you know, picking up your, your newsletter, I

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<v S2>think in, um, early 23 as you were really getting

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<v S2>going on the topic. And so that's ultimately led to

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<v S2>me founding Harmonic Security in August of 23. So about

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<v S2>18 months old now. Um, we are we're really building

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<v S2>a new data protection technology. We're calling what we're doing

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<v S2>zero touch data protection. And we're harnessing the power of

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<v S2>generative AI to build this. It's it's it's our own

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<v S2>set of specially trained small language models that we're using

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<v S2>for data protection. That allows us to do some very

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<v S2>different things that I'll talk about. But use case one

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<v S2>for us is very much, ironically enough, it's generative AI

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<v S2>adoption from the enterprise. Right. And the challenges, particularly in

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<v S2>sensitive data leaking into these different AI applications and models.

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<v S2>We see that as like the number one barrier to

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<v S2>to adoption in the enterprise, and we're helping them with that.

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<v S2>And so that's really what harmonics about today is we're

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<v S2>building out a pretty unique approach here to data protection.

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<v S1>Okay. Interesting. So there's like an old space I don't

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<v S1>know if it's been renamed, but it used to be DLP. Yeah.

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<v S1>For like for like outbound, you know, sensitive data going out. Um,

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<v S1>it sounds like it's something like that. But at the

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<v S1>same time it's like AI readiness. Um, and then like

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<v S1>the leakage issue. So, like, how do you see those

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<v S1>and differentiate them?

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<v S2>Yeah. It's a great point. I think there's there's been

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<v S2>as you mentioned, there's a few categories that we, we

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<v S2>can collide with a little bit, and we're trying to

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<v S2>not think so much about the existing categories, is just

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<v S2>focusing on what the problem is that the enterprise is

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<v S2>trying to solve today. And that naturally leads us to

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<v S2>overlap into into some of these categories, for sure. I mean,

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<v S2>I think if you think about, as I'm doing about

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<v S2>the problem space today around AI, that's it's kind of

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<v S2>a top three for everybody we talk to is, okay,

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<v S2>you've got you're in a position of having to go

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<v S2>and try and adopt this technology. Um, the business is

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<v S2>pushing for it in most cases. Right. We don't want

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<v S2>to be left behind. We need to go and get

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<v S2>on this. Um, but the obviously, there's, uh, there's a

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<v S2>bunch of people that are worrying about the risks attached

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<v S2>to that. Principally, where does the sensitive data go? And

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<v S2>the start of that journey is visibility, where you need

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<v S2>to understand effectively what's going on today in the enterprise,

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<v S2>because whether you like it or not, employees have already

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<v S2>jumped in and have started using a bunch of these

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<v S2>tools and technologies. And, and so, so you sort of

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<v S2>look at what enterprises have have to deal with their

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<v S2>and often the the approach has been, well, um, let's

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<v S2>just sit, block and wait. Right. Try and block all

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<v S2>this stuff. Pretend it's not happening. Put a policy in place.

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<v S2>You know, maybe we'll start to build, you know, by

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<v S2>one of the an enterprise version of something, right? It's

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<v S2>co-pilot or it's it's ChatGPT. And we'll try to point

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<v S2>everybody at that. Um, but inevitably, you know, there's this,

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<v S2>this sort of Cambrian explosion of other AI applications and

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<v S2>uses out of the core apps that often get blocked.

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<v S2>And and you don't want to frustrate that either. You

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<v S2>want you want to be adopting the majority of the

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<v S2>the technology where you can. So the question comes back to,

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<v S2>you know, how do you do that safely? And and

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<v S2>I think getting getting visibility into it is the first part.

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<v S2>And then the second part is, well what about the controls.

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<v S2>And you mentioned DLP, I think that's kind of the

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<v S2>classic one where where organizations start to look at their existing, uh, options,

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<v S2>whether it's DLP or trying to label all the data

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<v S2>in it in a company. Right. Those have been the

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<v S2>two things we've tried to do for 20 years. Uh,

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<v S2>hasn't really worked that well over the last 20 years.

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<v S2>I mean, it's it's just such a challenge for most

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<v S2>security teams, right?

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<v S1>Yeah, it sounds great, but when you try to implement it,

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<v S1>it turns to garbage really quickly.

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<v S2>Yeah. I mean, it really does. I'm yet to find

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<v S2>somebody who who loves their, their DLP or really enjoyed

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<v S2>the process of trying to label all the data in

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<v S2>the business. Um, you know, and usually it's, it's often

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<v S2>just a compliance tick box. Right. It's kind of there

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<v S2>if the regulator asks, but is it really doing anything

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<v S2>very useful for you? Well, probably not right. It's right.

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<v S2>It's like a yeah, yeah.

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<v S1>So so let me let's do this. This should be fun.

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<v S1>So I'm just going to give you a scenario that

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<v S1>I think is happening quite a bit. And then let's

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<v S1>talk about where harmonic security would fit into this. So

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<v S1>a big part of the use case is simply the

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<v S1>business says, Holy crap, we need to have AI immediately, right?

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<v S1>We need marketing to be moving on this. We need

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<v S1>some sort of product that says something about AI. So

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<v S1>we were thinking it would be something related to like, um,

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<v S1>our CRM lookup. Uh, you can ask questions about your

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<v S1>current account or whatever. So obviously we want to hit

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<v S1>that API. Here's the API internally for that. Um, also

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<v S1>we want to do some external lookups, uh, to combine

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<v S1>it with some web search or whatever. So I guess

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<v S1>we'll need that API. And then like the business kind

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<v S1>of sends over this hunk of garbage over to like

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<v S1>the product team which has like three or 4 or

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<v S1>10 internal APIs plus some other agent functionality or whatever.

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<v S1>And then you have like this, uh, combiner, uh, sort

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<v S1>of agent that actually formulates this stuff from the API's

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<v S1>and hands it back to the user through this chatbot.

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<v S1>And that's like 20 different nightmares combined. So where is

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<v S1>harmonic security on this?

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<v S2>Yeah, I, I think for, for the reasons that you

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<v S2>just outlined really we're not trying to solve that problem today. Uh,

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<v S2>and I'll talk about why I think. I think the, uh. Yeah.

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<v S2>November 22nd, ChatGPT comes out. I think 2023 and into

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<v S2>24 companies were were having to say that they were

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<v S2>AI forward. And, you know, every CEO is talking about

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<v S2>AI and telling the board and the market about it.

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<v S2>And and what happened in reality was, I think a

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<v S2>lot of people, you know, spun up some sandboxes in

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<v S2>usually open AI related. They tested out some use cases,

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<v S2>mostly around, as you say, you know, sales or customer

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<v S2>success activities. Very few of those have entered production. And

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<v S2>I think what's happened and continues to happen is that

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<v S2>the the percentage of companies that are really trying to

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<v S2>build out their own AI to solve these problems, particularly

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<v S2>the common business problems, is just going away. It's diminishing

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<v S2>to to be the really sophisticated orgs only. And what

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<v S2>the vast majority of companies are doing is ending up

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<v S2>adopting third party SaaS that has already thought about this.

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<v S2>It's what they do as their bread and butter. So

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<v S2>are you going to build a better CRM than Salesforce

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<v S2>and and all the other players? Probably not. Right? Salesforce

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<v S2>is busy spending all day long figuring that that scenario out.

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<v S2>And I think that's true for most of the common

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<v S2>business use cases right around stuff like customer success, technical support,

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<v S2>the way you're going about your marketing, it's going to

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<v S2>be more, you know, are you going to you're going

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<v S2>to be using the latest tools, though, whether it's, let's

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<v S2>say like gamma for writing presentations now or, you know,

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<v S2>granola for your note taking and all these types of things. Right.

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<v S2>And then some of those get built in ultimately to

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<v S2>Microsoft and Google suites, like big announcements this week from

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<v S2>Microsoft and Google. And so if you've got a bunch

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<v S2>of employees, maybe you're on the Microsoft Suite. Sure. But

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<v S2>your employees want to use notebook LM, right. They want

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<v S2>to be there's that Project Mariner spinning up about how

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<v S2>do you get agents in the browser through Google. But

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<v S2>I think that that's really the direction that most enterprises

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<v S2>end up in. And then there's a bunch that have

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<v S2>failed projects around trying to build their own. There's a

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<v S2>bunch that will have successful projects building their own. But

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<v S2>I think that's for me, that's got a lot of

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<v S2>the attention right now. And, you know, obviously this stuff

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<v S2>like we talk about the, um, you've got the, um,

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<v S2>the top ten, the OWASp top ten, and uh, which

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<v S2>is smart. Like, I think it's a good set if

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<v S2>you're building your own. But I don't see I don't

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<v S2>see these types of, of issues as the ones that

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<v S2>almost the majority of CSO that we talk to are

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<v S2>struggling with. Right? It's it's more, hey, we need a

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<v S2>business wants to use all these tools. We don't know

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<v S2>what we're using today. Who knows what's going on in

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<v S2>marketing right now? Because these people are adopting these tools.

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<v S2>They're firing our corporate data in because they want to

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<v S2>get productivity out. I think that's going to be step

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<v S2>one for the vast majority of companies. And that's our

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<v S2>immediate focus.

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<v S1>You're right. You're right. And that started first. It started immediately.

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<v S1>It started in basically November of 22. Yeah. Because people

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<v S1>were like just dragging and dropping like everything into their

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<v S1>um okay. So what does that look like? What does

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<v S1>that look like in terms of like bringing over sensitive documentation? Um,

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<v S1>PRD documents, like all sorts of stuff that's like, should

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<v S1>not be shared. What does the interface look like for

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<v S1>harmonic security to be able to see it. And is

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<v S1>it monitoring. Is it monitoring and blocking or some combination thereof.

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<v S2>Yeah. No. Great. Great question. So yeah harmonic. What we

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<v S2>are at the core is a browser extension that we

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<v S2>can roll out in 30 minutes across all of the

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<v S2>enterprise browsers. At that point, within the 30 minutes, we're

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<v S2>starting to get visibility into all of the AI adoption

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<v S2>of all of these third party tools and services across

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<v S2>the company. And we can start to show show businesses, right.

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<v S2>These are the ones that you know, that shadow AI

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<v S2>challenge effectively. But the sanction versus unsanctioned as well. So

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<v S2>you may know that you've approved certain coding assistance, but

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<v S2>it turns out your engineering team is pumping your IP

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<v S2>into a bunch of others. It may be that you've

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<v S2>approved an enterprise version of Copilot, and yes, your employees

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<v S2>are adopting that, but they're also creating spreadsheets in, you know, CSV,

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<v S2>for example. They're putting data into that, which is a,

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<v S2>you know, a free tool that is not absolutely not

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<v S2>covered by your enterprise agreements. And, you know, the question

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<v S2>marks around where the data is hosted, how is it

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<v S2>being stored and secured? Um, you know, maybe it's gamma,

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<v S2>which is an awesome product, but you probably if your

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<v S2>employees are firing your data and generating presentations in it,

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<v S2>you probably want to know that you've got the enterprise

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<v S2>plan right and you want to standardize on these things.

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<v S2>So so I think that's the those are the challenges

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<v S2>that we solve very quickly. We give you that visibility

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<v S2>part one. But the visibility is kind of the the

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<v S2>easy bit. And we give you the risk as well.

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<v S2>So which ones are training on your data. Which ones

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<v S2>are hosted in geographies you don't want your customer data

0:11:29.390 --> 0:11:33.150
<v S2>going into. But the the bigger bit though. So that's

0:11:33.230 --> 0:11:35.430
<v S2>the kind of the governance, the visibility and often the

0:11:35.429 --> 0:11:37.430
<v S2>step one. But then we come to the controls. Right.

0:11:37.429 --> 0:11:39.830
<v S2>Because it's it's great. We can see some of this stuff,

0:11:39.830 --> 0:11:41.950
<v S2>but what do we do about it. And that's really

0:11:41.950 --> 0:11:45.390
<v S2>our differentiator. So so harmonica at the core I mentioned

0:11:45.390 --> 0:11:47.870
<v S2>my last company, Digital Shadows, was looking at sensitive data

0:11:47.870 --> 0:11:50.949
<v S2>that had already leaked out with harmonic. We're using knowledge

0:11:50.950 --> 0:11:54.310
<v S2>of that to build small language models that understand sensitive

0:11:54.309 --> 0:11:57.910
<v S2>data really well. Much like a human would. And that

0:11:57.910 --> 0:12:02.110
<v S2>means that instead of just doing PII and PCI badly,

0:12:02.110 --> 0:12:05.110
<v S2>which is effectively what the rest of the industry does today, one,

0:12:05.110 --> 0:12:07.829
<v S2>we could do those things really well. But more importantly,

0:12:07.830 --> 0:12:12.670
<v S2>we can also spot things like architectural diagrams or legal correspondence,

0:12:12.670 --> 0:12:20.030
<v S2>or employee financial information, or corporate spreadsheets, insurance claims data,

0:12:20.070 --> 0:12:22.870
<v S2>things like that you could never spot before because the

0:12:22.870 --> 0:12:25.870
<v S2>the technology was just doing a regex or some sort

0:12:25.870 --> 0:12:29.070
<v S2>of basic rule based. Totally. It doesn't work. We know

0:12:29.070 --> 0:12:30.790
<v S2>it doesn't work, but but we do it because it's

0:12:30.830 --> 0:12:33.150
<v S2>all we've had and the regulator asks us to. But

0:12:33.150 --> 0:12:35.710
<v S2>now there's a better way because we can, you know,

0:12:35.710 --> 0:12:39.830
<v S2>we've got these smart models that have incredibly high accuracy rates,

0:12:39.870 --> 0:12:41.870
<v S2>takes the load off the security team. So this is

0:12:41.870 --> 0:12:44.750
<v S2>where the zero touch data protection comes in, because we're

0:12:44.790 --> 0:12:47.670
<v S2>accurate enough that we're not noisy and annoying for the employees.

0:12:48.110 --> 0:12:50.350
<v S2>so we can jump in with the employee and resolve

0:12:50.350 --> 0:12:52.949
<v S2>issues straight away at the end. The end point with

0:12:52.950 --> 0:12:55.710
<v S2>the end user. And then this load doesn't fall on

0:12:55.710 --> 0:12:58.110
<v S2>the security team. Now we have the data, the audit.

0:12:58.110 --> 0:12:59.750
<v S2>They can go and see what who's been doing what

0:12:59.750 --> 0:13:01.550
<v S2>and what. We've been able to stop getting out. And

0:13:01.550 --> 0:13:04.870
<v S2>they configure it and manage it. But ultimately we're solving

0:13:04.870 --> 0:13:08.190
<v S2>the data protection challenge without the load on the security team.

0:13:08.190 --> 0:13:10.750
<v S2>So why would you go about, you know, rolling out

0:13:10.790 --> 0:13:15.309
<v S2>classic DLP technology or trying to label all the data or,

0:13:15.350 --> 0:13:19.230
<v S2>you know, worry about the the types of casb style

0:13:19.230 --> 0:13:21.270
<v S2>solutions that are that are giving you some sort of

0:13:21.309 --> 0:13:23.829
<v S2>insight into what's going on, but not fixing the problem. Right.

0:13:23.830 --> 0:13:25.390
<v S2>We can fix the problem. We can do it in

0:13:25.390 --> 0:13:28.030
<v S2>30 minutes with this browser based rollout.

0:13:28.790 --> 0:13:31.910
<v S1>Interesting. And this data could actually be used to power

0:13:32.030 --> 0:13:35.270
<v S1>a labeling project because you'd be seeing the real stuff.

0:13:35.750 --> 0:13:37.990
<v S2>That's right. You actually get a real insight into what's

0:13:37.990 --> 0:13:41.510
<v S2>going on. We released a report earlier this week that

0:13:41.510 --> 0:13:43.990
<v S2>you can you can download and and so on to

0:13:44.030 --> 0:13:46.709
<v S2>look at what what is leaking out. And because we've

0:13:46.750 --> 0:13:50.110
<v S2>gone we've obviously got great visibility now into this, this

0:13:50.110 --> 0:13:53.070
<v S2>type of data across our client base. And the the

0:13:53.070 --> 0:13:56.790
<v S2>interesting thing is it's it's 8.5% of the prompt data

0:13:56.790 --> 0:13:59.830
<v S2>that we see has some sort of sensitive information in

0:13:59.830 --> 0:14:02.189
<v S2>and of that sensitive information, about half of it is

0:14:02.190 --> 0:14:06.069
<v S2>customer data related. But there's a significant minority. It's I

0:14:06.070 --> 0:14:08.990
<v S2>think it's about 15% that is things like legal and

0:14:08.990 --> 0:14:13.630
<v S2>financial information. And then you have obviously IP and employee

0:14:13.630 --> 0:14:15.470
<v S2>data and all kinds of things like that. But it's

0:14:15.470 --> 0:14:17.830
<v S2>not really been possible to have that visibility before. We

0:14:17.870 --> 0:14:20.350
<v S2>sort of kidded ourselves by putting some sort of DLP

0:14:20.390 --> 0:14:23.790
<v S2>that was tuned to spot PII. We've got data protections

0:14:23.790 --> 0:14:26.950
<v S2>covered and things like that, or the labeling, like the

0:14:26.990 --> 0:14:29.150
<v S2>sort of myth of labeling all the data when when

0:14:29.150 --> 0:14:31.310
<v S2>we know the reality is that most, most of that

0:14:31.310 --> 0:14:34.670
<v S2>is inaccurate and you don't find all the data anyway. So,

0:14:34.670 --> 0:14:37.630
<v S2>so this we've been able to show what's really happening

0:14:37.670 --> 0:14:40.470
<v S2>and then put controls around it.

0:14:41.070 --> 0:14:43.270
<v S1>So do you have um, is there any way you

0:14:43.270 --> 0:14:45.350
<v S1>can pull up the interface. Do you want to show

0:14:45.350 --> 0:14:46.790
<v S1>any part of part of it, or do you want

0:14:46.790 --> 0:14:47.670
<v S1>to just talk through it?

0:14:47.910 --> 0:14:50.510
<v S2>Yeah. I mean, we absolutely can. Actually, let me just

0:14:50.510 --> 0:14:53.510
<v S2>check if I can log in. Totally. So. So I've

0:14:53.510 --> 0:14:56.870
<v S2>just got an example here of, um, we're running Gemini.

0:14:57.910 --> 0:15:00.430
<v S2>And so you've got an employee coming along. We're imagining

0:15:00.430 --> 0:15:02.950
<v S2>in this instance we're an insurance company because we're working

0:15:02.950 --> 0:15:05.150
<v S2>with a few of these. So these are things that

0:15:05.150 --> 0:15:09.430
<v S2>that we've seen before. Um, I'm putting in some, some

0:15:09.430 --> 0:15:13.630
<v S2>data here that in this instance is is something we

0:15:13.670 --> 0:15:17.510
<v S2>don't the company doesn't want getting into something like Gemini. Right.

0:15:17.510 --> 0:15:21.430
<v S2>It's actual customer claims data that's going in. We have

0:15:21.430 --> 0:15:23.550
<v S2>seen this. I think it's probably pretty tempting if you

0:15:23.550 --> 0:15:25.910
<v S2>work in claims right now to be getting something like

0:15:25.910 --> 0:15:29.070
<v S2>a ChatGPT or Gemini to start automating aspects of your job.

0:15:29.310 --> 0:15:30.990
<v S2>So we've got an employee saying, hey, you know, can

0:15:30.990 --> 0:15:34.270
<v S2>you review the following claim, propose next steps to determine

0:15:34.270 --> 0:15:36.270
<v S2>if it's legitimate or not. And they've punched.

0:15:36.270 --> 0:15:38.590
<v S1>All this data in. This is worth calling out. You

0:15:38.630 --> 0:15:41.790
<v S1>are on the actual Gemini site. You are actually connected

0:15:41.790 --> 0:15:45.910
<v S1>directly to Google and they're just doing their normal thing

0:15:45.910 --> 0:15:48.950
<v S1>with whatever endpoint. And as long as they're using the

0:15:48.950 --> 0:15:52.950
<v S1>approved enterprise browser because you're an extension, you can see.

0:15:53.350 --> 0:15:55.910
<v S2>Exactly, exactly. And we can. We work with all the

0:15:55.910 --> 0:16:00.550
<v S2>browser types we can install in, in, you know, very

0:16:00.590 --> 0:16:03.630
<v S2>secure ways such that we appear everywhere and see, see

0:16:03.630 --> 0:16:06.030
<v S2>everything that's going on, you know, no matter what browser

0:16:06.030 --> 0:16:09.750
<v S2>is being used, even if the employees are installing their own. Um,

0:16:09.750 --> 0:16:12.030
<v S2>so so that's that's the start point for us, is

0:16:12.030 --> 0:16:14.310
<v S2>you've got an employee that's doing something like this. How

0:16:14.310 --> 0:16:17.310
<v S2>would you spot this with existing technology? You probably wouldn't.

0:16:17.310 --> 0:16:19.510
<v S2>You could argue you can match on the policy number.

0:16:19.710 --> 0:16:22.950
<v S2>So I'll even take that out. Right. But from context,

0:16:22.990 --> 0:16:24.950
<v S2>you and I can see that this is still customer

0:16:24.950 --> 0:16:29.670
<v S2>insurance claims data. Right. Um, but historically, we'd never be

0:16:29.670 --> 0:16:32.350
<v S2>able to stop this if I try to submit this

0:16:32.350 --> 0:16:35.150
<v S2>and I'm running harmonic. We do know that this is

0:16:35.150 --> 0:16:37.390
<v S2>sensitive data. So we've come up, we see we can

0:16:37.390 --> 0:16:41.390
<v S2>see this is insurance claims data here. And the reason

0:16:41.390 --> 0:16:44.150
<v S2>is that this has bounced off our language models. where

0:16:44.150 --> 0:16:46.350
<v S2>we have a small language model that's been trained just

0:16:46.350 --> 0:16:50.070
<v S2>to look at insurance claims data, understands it very well,

0:16:50.110 --> 0:16:53.150
<v S2>doesn't matter to us if it's data from Chubb or

0:16:53.190 --> 0:16:56.230
<v S2>Beazley or Hiscox or whoever, right. Because because the model

0:16:56.230 --> 0:16:59.670
<v S2>understands generically what insurance claim data is, just like you

0:16:59.670 --> 0:17:01.590
<v S2>do and I do. Right. We could recognize claims from

0:17:01.590 --> 0:17:03.750
<v S2>all those companies because we know what one is. Right.

0:17:03.750 --> 0:17:06.149
<v S2>So you don't need to do the old world of

0:17:06.150 --> 0:17:09.790
<v S2>exact matching rejecting on on things goes away. And instead

0:17:09.790 --> 0:17:12.070
<v S2>we can have these, you know, much more higher order

0:17:12.310 --> 0:17:15.750
<v S2>approaches to stopping our sensitive data leaking out. So this

0:17:15.750 --> 0:17:16.590
<v S2>this is completely.

0:17:16.830 --> 0:17:19.350
<v S1>This this is the real experience here. This is not

0:17:19.350 --> 0:17:21.910
<v S1>like a demo. Like you actually press enter and then

0:17:21.910 --> 0:17:22.630
<v S1>this popped up.

0:17:22.670 --> 0:17:25.629
<v S2>Yeah. And so right now this has not gone to Google.

0:17:25.630 --> 0:17:28.230
<v S2>This data is is still with us in the browser.

0:17:28.430 --> 0:17:30.790
<v S2>But I've given in our example here we have the

0:17:30.790 --> 0:17:34.709
<v S2>option to ignore harmonics. I'm going to ignore. And now

0:17:34.710 --> 0:17:36.870
<v S2>the data is gone. Right. We've let it go out

0:17:36.869 --> 0:17:40.950
<v S2>of the door and it's it's sat with Google. Gemini

0:17:40.950 --> 0:17:43.030
<v S2>is going to do its thing and start to start

0:17:43.030 --> 0:17:45.350
<v S2>to give us a response here. But if I come

0:17:45.350 --> 0:17:47.669
<v S2>to the harmonic portal now, and we'll walk through a

0:17:47.670 --> 0:17:49.710
<v S2>little bit more of this in a minute, but we

0:17:49.710 --> 0:17:53.070
<v S2>have logged and audited this. So you can see that,

0:17:53.109 --> 0:17:57.629
<v S2>you know, just a minute ago this was me into Gemini,

0:17:57.670 --> 0:18:01.390
<v S2>which we consider a high risk the public edition. And

0:18:01.390 --> 0:18:04.270
<v S2>I ignored the intervention. And you can go and see

0:18:04.270 --> 0:18:07.629
<v S2>the actual prompt data that was put in in this case.

0:18:07.630 --> 0:18:09.350
<v S2>And there's a lot more we can we can dig into.

0:18:09.350 --> 0:18:11.270
<v S2>But that that's like the if you want to like

0:18:11.270 --> 0:18:14.630
<v S2>the flow is, is is that is the core flow.

0:18:14.630 --> 0:18:16.470
<v S2>But as I mentioned, the kind of the starting point

0:18:16.470 --> 0:18:18.790
<v S2>for most organizations, even before they get to that is

0:18:18.790 --> 0:18:21.230
<v S2>really just trying to understand, you know, what is going

0:18:21.230 --> 0:18:24.150
<v S2>on in the business today because most of them don't

0:18:24.150 --> 0:18:27.389
<v S2>have that visibility. And so we start with that. And

0:18:27.390 --> 0:18:30.270
<v S2>so you've got usage and adoption here where we can

0:18:30.270 --> 0:18:32.390
<v S2>start to show, you know, the number of apps and

0:18:33.150 --> 0:18:36.149
<v S2>the categories that they exist in.

0:18:36.190 --> 0:18:41.109
<v S1>And the apps would be things like Gemini, ChatGPT anthropic

0:18:41.270 --> 0:18:43.510
<v S1>or what? How do you differentiate an app?

0:18:43.710 --> 0:18:46.670
<v S2>Yeah. So so we started out at harmonic just looking

0:18:46.670 --> 0:18:50.470
<v S2>at JNI specific apps, right. Like ChatGPT and Gemini. I

0:18:50.630 --> 0:18:53.310
<v S2>think very quickly that distinction goes away. Right. Because pretty

0:18:53.310 --> 0:18:56.550
<v S2>much all SaaS is wrapping JNI features into itself at

0:18:56.550 --> 0:18:57.110
<v S2>the moment.

0:18:57.150 --> 0:18:57.630
<v S1>Yes.

0:18:57.750 --> 0:19:00.710
<v S2>So we're essentially expanding and have expanded harmonic to look

0:19:00.710 --> 0:19:05.590
<v S2>across the whole stack of your enterprise apps because and

0:19:05.590 --> 0:19:07.669
<v S2>so all of these are AI enabled apps. On the

0:19:07.670 --> 0:19:11.510
<v S2>right hand side that we see is is being active here.

0:19:11.510 --> 0:19:14.070
<v S2>And then you've got newly discovered, we can start to

0:19:14.070 --> 0:19:17.910
<v S2>show outliers, break it out by the category of application

0:19:17.910 --> 0:19:21.030
<v S2>that we're seeing. So this is broader than just the

0:19:21.030 --> 0:19:21.750
<v S2>core apps.

0:19:22.550 --> 0:19:26.110
<v S1>That makes more sense right. Like you said AI is

0:19:26.109 --> 0:19:31.150
<v S1>just an instance. Yeah. It's like it's like saying, hey, um,

0:19:31.150 --> 0:19:35.510
<v S1>are you a database company? Right. Um, and it's like, uh,

0:19:35.510 --> 0:19:38.030
<v S1>what do you mean? We use a database? It doesn't

0:19:38.030 --> 0:19:40.990
<v S1>mean doesn't mean we are a database company. So I

0:19:41.190 --> 0:19:43.710
<v S1>just blends into everything it does. So at that point

0:19:43.710 --> 0:19:47.389
<v S1>it's not it's it's protection from I if you're using

0:19:47.390 --> 0:19:51.109
<v S1>an AI app specifically, but really it's all the same stuff.

0:19:51.310 --> 0:19:53.790
<v S1>You're pasting something that shouldn't be going into a form.

0:19:53.910 --> 0:19:56.670
<v S2>Yes. Exactly. Right. And so for us, ultimately, the difference

0:19:56.670 --> 0:19:59.990
<v S2>between this data going into a Dropbox public folder or

0:20:00.030 --> 0:20:03.909
<v S2>going into Gemini is like, what's the difference really? There is,

0:20:03.910 --> 0:20:05.070
<v S2>there is I think there is a little bit of

0:20:05.070 --> 0:20:07.470
<v S2>a difference because some of these there's something a little,

0:20:07.470 --> 0:20:09.310
<v S2>little insidious about how some of them are collecting and

0:20:09.310 --> 0:20:11.590
<v S2>training on the data that's going in. And there's obviously

0:20:11.590 --> 0:20:14.630
<v S2>this explosion in AI apps that wasn't like no one

0:20:14.630 --> 0:20:17.830
<v S2>was campaigning to get workday installed as an employee. But

0:20:17.830 --> 0:20:20.830
<v S2>but they are campaigning to jump into tools that automate

0:20:20.869 --> 0:20:22.430
<v S2>bits of their job. Right. So I think I think

0:20:22.430 --> 0:20:25.590
<v S2>there is a distinction in kind of in one aspect,

0:20:25.590 --> 0:20:28.390
<v S2>but but for the most part, it's all the same, right?

0:20:28.430 --> 0:20:30.470
<v S2>It's data leaking out of the business and whether it's

0:20:30.470 --> 0:20:33.310
<v S2>going into AI or elsewhere, then harmonics going to help.

0:20:33.910 --> 0:20:36.310
<v S2>But our focus for use case one has been all

0:20:36.310 --> 0:20:39.150
<v S2>about AI adoption. And and so it's sort of giving

0:20:39.150 --> 0:20:41.310
<v S2>that visibility and then allowing you to put the right

0:20:41.310 --> 0:20:44.030
<v S2>controls in place. And and just to show you one

0:20:44.030 --> 0:20:46.310
<v S2>more kind of cool thing that, you know, we have

0:20:46.310 --> 0:20:49.629
<v S2>this whole detection catalog, we're continuing to expand, but you

0:20:49.630 --> 0:20:51.790
<v S2>can see the types of things we can spot, right.

0:20:51.830 --> 0:20:56.150
<v S2>M&amp;A data is obviously absolutely critical. How would you spot

0:20:56.150 --> 0:20:59.510
<v S2>that leaking out historically really difficult. But we've got models

0:20:59.510 --> 0:21:03.189
<v S2>that understand what that looks like. And so instead of

0:21:03.190 --> 0:21:06.750
<v S2>it being a rules based approach, we have these human

0:21:06.750 --> 0:21:11.030
<v S2>readable data definitions that explain to the model like what

0:21:11.030 --> 0:21:14.630
<v S2>is what is that right? What is M&amp;A data? Why

0:21:14.630 --> 0:21:16.590
<v S2>is it important. So we can interact with the end

0:21:16.590 --> 0:21:19.389
<v S2>user and coach them and nudge them appropriately.

0:21:19.390 --> 0:21:22.510
<v S1>That makes sense. Prompts rule the world. I mean ultimately

0:21:22.510 --> 0:21:25.190
<v S1>those are prompts. And prompts are the intelligence.

0:21:25.270 --> 0:21:27.070
<v S2>That's right. And then but then to back it up,

0:21:27.070 --> 0:21:28.790
<v S2>you need a model that's got the right set of

0:21:28.790 --> 0:21:32.110
<v S2>training data and is fast enough to sit in line. Right.

0:21:32.109 --> 0:21:34.149
<v S2>And that's kind of the core of our tech is

0:21:34.190 --> 0:21:37.110
<v S2>is having built that, that data set, train these specific

0:21:37.109 --> 0:21:41.630
<v S2>models and made them really fast. Um, so yeah, that's um,

0:21:41.630 --> 0:21:44.550
<v S2>that's what harmonics doing essentially. So, so the goal with,

0:21:44.550 --> 0:21:46.510
<v S2>with this of course, is you can, you can much

0:21:46.510 --> 0:21:49.830
<v S2>more safely adopt generative AI. You've got some nice reporting

0:21:49.830 --> 0:21:52.670
<v S2>that you can show your AI committee about who's doing

0:21:52.670 --> 0:21:54.830
<v S2>what with the data, the fact that we're able to

0:21:54.830 --> 0:21:58.950
<v S2>protect and intervene and coach the, the employees. Um, but

0:21:58.950 --> 0:22:01.270
<v S2>but then, of course, the beauty is that we don't

0:22:01.270 --> 0:22:03.670
<v S2>need to load up the security team with a bunch

0:22:03.670 --> 0:22:06.350
<v S2>more work here because we're handling this automatically with the

0:22:06.350 --> 0:22:06.910
<v S2>end users.

0:22:06.950 --> 0:22:10.110
<v S1>Yeah, it's being outsourced to the user directly.

0:22:10.270 --> 0:22:12.950
<v S2>Yeah, but at low enough volume and friction that they

0:22:12.950 --> 0:22:15.869
<v S2>don't they don't feel it, which is. Yeah. You know,

0:22:15.910 --> 0:22:17.149
<v S2>we only get in the way when they're going to

0:22:17.190 --> 0:22:19.949
<v S2>expose the company to real risk. It's not just pinging

0:22:19.950 --> 0:22:23.189
<v S2>on a, on a regex match. That's innocuous because they're

0:22:23.190 --> 0:22:25.190
<v S2>doing something. That's fine. Right.

0:22:25.190 --> 0:22:28.869
<v S1>This is really wonderful. I wonder, um, you're probably already

0:22:28.869 --> 0:22:31.189
<v S1>thinking of this, but in the insights tab, do you

0:22:31.190 --> 0:22:35.870
<v S1>have anything around known providers that they've just clearly said

0:22:35.869 --> 0:22:38.220
<v S1>that they train on the data? So it's like an

0:22:38.220 --> 0:22:39.139
<v S1>even higher risk.

0:22:39.260 --> 0:22:41.820
<v S2>Absolutely. Yeah. I mean, and we can do the breakdown

0:22:41.820 --> 0:22:45.260
<v S2>here between the public editions, the free editions and the

0:22:45.260 --> 0:22:47.820
<v S2>ones you have an enterprise license for. So just because

0:22:47.820 --> 0:22:50.180
<v S2>you have an enterprise license from ChatGPT doesn't mean that

0:22:50.180 --> 0:22:52.979
<v S2>people are using that versus their home edition. Right. And

0:22:52.980 --> 0:22:56.180
<v S2>they're logging in with their personal account. So we have a,

0:22:56.220 --> 0:22:59.740
<v S2>you know, we consider the free edition higher risk precisely

0:22:59.740 --> 0:23:02.740
<v S2>because of the training declaration that it that it has.

0:23:02.780 --> 0:23:04.220
<v S2>And we can we can start.

0:23:04.220 --> 0:23:06.580
<v S1>There you go. Training declaration. Hi.

0:23:06.619 --> 0:23:09.380
<v S2>Yeah. So if we want to drill into that, uh,

0:23:09.380 --> 0:23:12.540
<v S2>you know, here's where we've picked it up from. Um,

0:23:12.540 --> 0:23:16.020
<v S2>and yeah, so, so OpenAI state that, uh, they may

0:23:16.020 --> 0:23:18.700
<v S2>use your data to train and improve their models in

0:23:18.740 --> 0:23:22.020
<v S2>that free edition. So, yeah, that's the visibility that we're

0:23:22.020 --> 0:23:24.180
<v S2>giving the enterprise. And then you can put appropriate controls

0:23:24.180 --> 0:23:24.820
<v S2>around it.

0:23:25.940 --> 0:23:28.740
<v S1>Yeah. That's wonderful. And then you define a policy somewhere

0:23:28.820 --> 0:23:31.820
<v S1>I imagine. Um, and that's what gets implemented.

0:23:31.940 --> 0:23:34.820
<v S2>Yeah, exactly. There's a ton of, um, a ton of

0:23:34.820 --> 0:23:36.540
<v S2>things that you can do to configure this, but we

0:23:36.540 --> 0:23:40.500
<v S2>have a have a whole config designer we've taken instead

0:23:40.500 --> 0:23:44.340
<v S2>of just having these these horrendously complex screens with 1000 controls,

0:23:44.340 --> 0:23:47.580
<v S2>we've taken a more visual approach to building the config

0:23:47.580 --> 0:23:50.899
<v S2>out and inspired by some of the great work that

0:23:50.900 --> 0:23:53.060
<v S2>companies like Tynes and others have done recently, to make

0:23:53.060 --> 0:23:54.900
<v S2>things much more user friendly in how you set this

0:23:54.900 --> 0:23:58.580
<v S2>stuff up. And so there's there's a range of ways

0:23:58.580 --> 0:24:00.900
<v S2>you can set up and configure it. And beyond that,

0:24:00.900 --> 0:24:04.420
<v S2>you can also do a massive amount of customization around

0:24:04.420 --> 0:24:08.740
<v S2>the intervention itself. So maybe you want your own logo

0:24:08.740 --> 0:24:11.660
<v S2>and color scheme. You want to put your own security

0:24:11.660 --> 0:24:14.220
<v S2>policy here. You've got an AI policy. You can link

0:24:14.220 --> 0:24:18.740
<v S2>to it in in here and apply, you know, different

0:24:18.740 --> 0:24:23.940
<v S2>controls to redirect employees to secure secure options and things

0:24:23.940 --> 0:24:26.140
<v S2>like that. So depending on how you want to set

0:24:26.140 --> 0:24:29.020
<v S2>it up, some some companies are much more draconian than others,

0:24:29.060 --> 0:24:31.380
<v S2>of course, because they, you know, they're dealing with very

0:24:31.380 --> 0:24:35.179
<v S2>sensitive data or they're highly regulated. Others are a little more, hey,

0:24:35.180 --> 0:24:37.460
<v S2>we want to want to just trust the employees, but

0:24:37.460 --> 0:24:40.380
<v S2>we are auditing and logging this stuff, so if they're

0:24:40.380 --> 0:24:42.820
<v S2>really starting to push our data places, it shouldn't go.

0:24:42.859 --> 0:24:44.180
<v S2>We can we can see that.

0:24:45.340 --> 0:24:48.460
<v S1>Sure. And it allows for both of those situations. It's

0:24:48.460 --> 0:24:50.060
<v S1>more strict or more open.

0:24:50.100 --> 0:24:51.940
<v S2>Yeah that's right. Yeah.

0:24:51.980 --> 0:24:54.900
<v S1>Yeah. This is really great. Um, what what are you

0:24:54.940 --> 0:24:57.580
<v S1>working on next that you can talk about? Like, what

0:24:57.580 --> 0:25:01.380
<v S1>are you excited about? Uh, new threats or new situations

0:25:01.380 --> 0:25:02.419
<v S1>you're trying to address?

0:25:02.820 --> 0:25:07.619
<v S2>Yeah, we're continuing to build out our coverage to, you know, cover.

0:25:07.619 --> 0:25:10.820
<v S2>You know, as I mentioned, beyond the kind of core

0:25:10.859 --> 0:25:15.020
<v S2>gen AI sites and gen AI enabled SAS, we're going

0:25:15.020 --> 0:25:17.420
<v S2>to build harmonic out over time to cover essentially everything

0:25:17.420 --> 0:25:20.659
<v S2>going through the browser. Uh, so it's, you know, you

0:25:20.660 --> 0:25:23.300
<v S2>can see the movement of the enterprise towards browser based

0:25:23.300 --> 0:25:27.020
<v S2>access to most of their services and applications, and we

0:25:27.020 --> 0:25:29.660
<v S2>want to be the essentially the data protection layer for

0:25:29.660 --> 0:25:32.300
<v S2>everything that goes through there. Uh, so that's that's kind

0:25:32.300 --> 0:25:34.820
<v S2>of directionally where we're headed and we're busy building out

0:25:34.820 --> 0:25:37.300
<v S2>a out a bunch of integrations as well at the moment. We.

0:25:37.460 --> 0:25:41.419
<v S2>Next week we're rolling out Okta Integrations. We have entra

0:25:41.460 --> 0:25:44.619
<v S2>ID as standard at the moment, so we're continuing to

0:25:44.619 --> 0:25:48.700
<v S2>add to things like that and building out more insights

0:25:48.700 --> 0:25:51.220
<v S2>is kind of next so that you can start to see, well,

0:25:51.260 --> 0:25:53.740
<v S2>what are the types of prompts that are getting used

0:25:53.740 --> 0:25:56.620
<v S2>by different teams in the company? You know what, what

0:25:56.619 --> 0:25:59.580
<v S2>are our use cases as a business here and and

0:25:59.580 --> 0:26:02.140
<v S2>where are the risks within that. But but the goal

0:26:02.140 --> 0:26:05.179
<v S2>is that this is really more of an enablement tool for,

0:26:05.180 --> 0:26:07.540
<v S2>for gen AI than, than just a data protection tool,

0:26:07.580 --> 0:26:11.380
<v S2>because companies obviously want to be adopting this technology and

0:26:11.380 --> 0:26:13.300
<v S2>we can let them do it safely instead of just

0:26:13.300 --> 0:26:15.820
<v S2>blocking everything where a lot of them sit today.

0:26:17.660 --> 0:26:20.980
<v S1>Yeah. Interesting. You mentioned about the use cases like that

0:26:20.980 --> 0:26:24.500
<v S1>could be a really cool, like you said, a business insight.

0:26:24.500 --> 0:26:27.260
<v S1>It's like everyone's trying to get help with these architecture

0:26:27.260 --> 0:26:30.620
<v S1>diagrams or whatever. It's like, okay, well let's go solve that.

0:26:30.660 --> 0:26:31.260
<v S2>Exactly.

0:26:31.340 --> 0:26:33.700
<v S1>That's pressure that needs to be relieved.

0:26:33.700 --> 0:26:36.379
<v S2>What we found in a couple of instances is the,

0:26:36.420 --> 0:26:39.300
<v S2>you know, the CSO is part of the AI committee,

0:26:39.380 --> 0:26:42.500
<v S2>and they get given kind of the the tools, responsibility

0:26:42.500 --> 0:26:45.580
<v S2>to implement some controls around this, and we give them

0:26:45.580 --> 0:26:47.340
<v S2>the ability to come back to the business and say, hey,

0:26:47.340 --> 0:26:49.460
<v S2>did you know, here's the set of things that we're

0:26:49.460 --> 0:26:52.460
<v S2>using today. What do we think about this? It's a

0:26:52.460 --> 0:26:55.500
<v S2>good starting point for the conversation of which, you know,

0:26:55.540 --> 0:26:58.060
<v S2>we've got obviously teams that want to use these types

0:26:58.060 --> 0:27:00.020
<v S2>of tools in these use cases. Are we going to

0:27:00.020 --> 0:27:02.100
<v S2>standardize on some of them. Are we going to block

0:27:02.140 --> 0:27:04.500
<v S2>like what's our policy. Right. And and I think it's,

0:27:04.500 --> 0:27:06.860
<v S2>it's I think where the security teams often go wrong

0:27:06.859 --> 0:27:09.899
<v S2>historically has been, you know, we get seen as the

0:27:09.900 --> 0:27:13.060
<v S2>Department of No. And it's it's kind of a blocker.

0:27:13.060 --> 0:27:15.220
<v S2>And I think this is an opportunity to say, well, hey,

0:27:15.220 --> 0:27:17.500
<v S2>look we understand you need to do A, B and

0:27:17.500 --> 0:27:19.699
<v S2>C because we can see it. Here's a secure way

0:27:19.700 --> 0:27:21.100
<v S2>to do that. Right. And you go and talk to

0:27:21.100 --> 0:27:24.260
<v S2>your colleagues, talk to the departments and enable them to

0:27:24.260 --> 0:27:27.419
<v S2>be successful. And I think those conversations go pretty well.

0:27:28.940 --> 0:27:34.780
<v S1>Yeah. Well absolutely love it. It's the best implementation I've seen.

0:27:35.140 --> 0:27:40.820
<v S1>I feel like you're really, really in touch with the problem. And, um. Yeah,

0:27:40.859 --> 0:27:43.820
<v S1>I think your history with the previous company, uh, gives

0:27:43.820 --> 0:27:46.060
<v S1>you a lot of, uh, advantage there.

0:27:46.100 --> 0:27:48.379
<v S2>Yeah, yeah. No, it's. I learned a lot of lessons

0:27:48.380 --> 0:27:50.899
<v S2>on that journey. And this time around, being based in

0:27:50.900 --> 0:27:52.700
<v S2>the Bay area always helps when you get. You get

0:27:52.700 --> 0:27:54.939
<v S2>started as well. It's just such a great place.

0:27:55.140 --> 0:27:57.700
<v S1>Ground zero. When? When everything is blowing up. Right?

0:27:57.740 --> 0:28:00.659
<v S2>Yeah. Yeah. Yeah. It does feel like a kind of

0:28:00.660 --> 0:28:03.060
<v S2>a new industrial revolution. And this is the heart of it.

0:28:03.100 --> 0:28:05.260
<v S2>So great to be here for it.

0:28:05.940 --> 0:28:09.260
<v S1>Well, awesome. Well, how can people find more about the company?

0:28:09.660 --> 0:28:12.740
<v S2>Yeah. I mean, harmonic security is is the starting point

0:28:12.740 --> 0:28:13.500
<v S2>on the web.

0:28:13.540 --> 0:28:14.220
<v S1>Great domain.

0:28:14.580 --> 0:28:18.540
<v S2>Domain? Yeah. It's, uh, pretty pretty good for that. Um, but, yeah,

0:28:18.540 --> 0:28:22.420
<v S2>I would say we we love jumping into demos straight away. Uh,

0:28:22.420 --> 0:28:24.700
<v S2>we can roll out, as I said, in 30 minutes.

0:28:24.700 --> 0:28:26.820
<v S2>So a pack is really easy for us to spin up,

0:28:26.820 --> 0:28:29.780
<v S2>and we start to give you those insights in the pack,

0:28:29.820 --> 0:28:32.980
<v S2>which then helps to inform what happens next. So if

0:28:33.020 --> 0:28:35.300
<v S2>you've got companies that are starting to think about that

0:28:35.300 --> 0:28:38.340
<v S2>as their step one inventorying what's happening with Gen I

0:28:38.340 --> 0:28:41.700
<v S2>in the business and thoughts about UI act and things

0:28:41.700 --> 0:28:43.660
<v S2>like that coming down the line. Right. We're a great

0:28:43.660 --> 0:28:45.620
<v S2>first step for that. But then we also have the

0:28:45.620 --> 0:28:48.700
<v S2>controls that come next. So if anyone's interested in that,

0:28:48.700 --> 0:28:50.580
<v S2>we'd love to speak to them. Happy. Happy to jump

0:28:50.580 --> 0:28:53.500
<v S2>on a call personally with anyone that's excited about what

0:28:53.500 --> 0:28:54.020
<v S2>we're doing.

0:28:55.260 --> 0:28:59.700
<v S1>Very cool. Well, thanks for the conversation. I really enjoyed it. And, um, yeah,

0:28:59.700 --> 0:29:01.459
<v S1>I'm sure you're going to get some interest from this.

0:29:01.500 --> 0:29:03.740
<v S2>Yeah. Thanks, Daniel. Been a been a pleasure, as always.

0:29:04.380 --> 0:29:09.420
<v S1>All right. Take care. Thank you. Unsupervised learning is produced

0:29:09.420 --> 0:29:13.740
<v S1>on Hindenburg Pro using an SM seven B microphone. A

0:29:13.740 --> 0:29:16.620
<v S1>video version of the podcast is available on the Unsupervised

0:29:16.620 --> 0:29:19.940
<v S1>Learning YouTube channel, and the text version with full links

0:29:19.940 --> 0:29:25.220
<v S1>and notes is available at Daniel Miessler newsletter. We'll see

0:29:25.220 --> 0:29:28.100
<v S1>you next time.