WEBVTT - The Great Transition

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<v S1>Hey. What's up? So I'm going to try to encapsulate

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<v S1>a whole bunch of stuff that's going on right now

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<v S1>and try to wrap it into a single container. It's

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<v S1>actually very difficult to do because there's so much change,

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<v S1>as everyone knows, and things are just getting crazier, like

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<v S1>every single week. Every single day almost. And I've noticed

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<v S1>like a whole bunch of different transitions happening at the

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<v S1>same time. So I call it the Great Transition. It's

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<v S1>really a whole bunch of smaller transitions, but I think

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<v S1>they kind of have a theme and they have a direction,

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<v S1>and I think I know roughly where they're going. So

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<v S1>what I want to try to give you is something

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<v S1>where if you watch this whole thing and you think

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<v S1>about all these ideas and you just let them stew,

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<v S1>I think the news that comes out over the next weeks, months,

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<v S1>even years is just going to make a lot more

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<v S1>sense because you can kind of put it into this container,

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<v S1>this mental model of thinking about things. So I'm just

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<v S1>going to jump through these and uh, they're going to

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<v S1>jump around quite a bit because there are different topics

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<v S1>we got like personal we got like corporate and stuff

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<v S1>like that. So let's just jump into it. All right.

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<v S1>So the first one is this concept of knowledge going

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<v S1>from private to public okay. This is really, really important.

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<v S1>So there are a few different things that are making

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<v S1>this happen. One is just LMS in general AI in general.

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<v S1>Right now the concept is that it consumes all the

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<v S1>stuff from the internet or whatever, right? All the books,

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<v S1>all the blogs, whatever forum conversations, like all this training

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<v S1>that's been done on these models going back to 2022 actually,

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<v S1>before that. But anyway, all that sort of condenses into

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<v S1>a model. Right. So you have this model that's kind

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<v S1>of representative of like all this knowledge. Right? Everybody knows that.

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<v S1>That's kind of understood What's not so much understood. Is

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<v S1>that what this is actually doing to knowledge work? So

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<v S1>in the past, right. You know, going back ten, 20, 30,

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<v S1>50 years, if you were an expert in something, you

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<v S1>have knowledge that no one else has, right? You have

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<v S1>knowledge that no one else has. If you are a

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<v S1>specialist consultant at McKinsey, or you are a heart doctor

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<v S1>or whatever you are, you have special knowledge and you

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<v S1>haven't captured even a 10th of it. Let's say you've

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<v S1>written two books. You still haven't captured a 10th of

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<v S1>your knowledge, right? You just know things that other people don't, right?

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<v S1>If you're a security professional who's been doing this for

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<v S1>20 years, you just understand things. If you're a CISO

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<v S1>that's done this multiple times. You you just understand things

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<v S1>and and get things that nobody else has. And importantly,

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<v S1>it's not in a book somewhere. Okay. Even if you've

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<v S1>written books, your knowledge is still not fully in the books, right?

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<v S1>So that is a powerful thing. It is always protected

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<v S1>smart people. It's always protected the intellectual people who have

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<v S1>all this experience. So it's a combination of smarts plus experience.

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<v S1>And that magical combination has made those people very special.

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<v S1>What is happening now is completely changing that. And this

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<v S1>is one of the major transitions from private knowledge to

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<v S1>public knowledge. What is happening now, especially with skills, this

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<v S1>whole concept that anthropic came up with with skills, it

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<v S1>is scary. We're talking about a folder full of markdown

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<v S1>files that can encapsulate a decent amount of your knowledge, right?

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<v S1>You still have the capture problem where they don't know

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<v S1>exactly what to say, How to capture it. But, but

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<v S1>here's the situation. Many, many smart people are producing skills,

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<v S1>and many, many other smart people are going to collect

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<v S1>knowledge and specialized knowledge from all over the internet, anywhere

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<v S1>it's been written down, and bring that into a skill. Plus,

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<v S1>all these specialist people, they're writing books, right? They have

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<v S1>been writing books. They've been doing presentations, they've been writing blogs,

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<v S1>they've been doing interviews. They've been doing podcasts. Well, in

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<v S1>the past, we'd never had a system that could basically say, well,

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<v S1>go get all of that, right? Go get everything. So

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<v S1>and so Doctor Huberman has ever said about health or

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<v S1>morning routines or whatever, bring it all together and turn

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<v S1>that into a skill. I mean, this is one prompt.

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<v S1>This is one prompt, you know, find everything Huberman has

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<v S1>said about morning routines from every podcast he's ever done,

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<v S1>every blog he's ever done, whatever he's ever put out,

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<v S1>every article, every interview and put that into a skill.

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<v S1>That new thing combined with the models just getting better

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<v S1>and they're absorbing it and everything. I mean, that's a

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<v S1>crazy thing. This just feeds on itself, right? The model

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<v S1>then can consume all those skills, right. Which of course

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<v S1>is going to happen. So ultimately you have this transition

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<v S1>that is really accelerated. But it's just going to continue

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<v S1>to accelerate. And what it means is the gap between

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<v S1>special privatized knowledge that's inside of someone's mind, some specialist doctor,

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<v S1>some specialist psychiatrist who's been doing this work for 40

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<v S1>years or 50 years. The delta between what they know

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<v S1>and no one else knows is getting smaller. And that

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<v S1>that is massively, massively impactful for like, humanity in general. Okay.

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<v S1>Then there's another sort of layer on this which is

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<v S1>which is crazy. So let's just assume all that is

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<v S1>happening and all of that is being consumed by these

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<v S1>labs who are spending billions of dollars bringing that knowledge

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<v S1>into the models. Fine. Okay. That's happening. But what we

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<v S1>just saw from anthropic, and this is happening all over

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<v S1>the place, anthropic just called it out because a bunch

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<v S1>of these Chinese labs are doing it in mass, like,

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<v S1>very organized. I'm so surprised. Like, everyone's, like, surprised by this.

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<v S1>And they're like, hey, what's the big deal? You know,

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<v S1>maybe they're lying or whatever. Why would they be lying?

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<v S1>China is known for doing this. China is, like, famous

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<v S1>for stealing things. Like, they're famous for a lot of

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<v S1>good things, too, right? But they are famous for stealing ideas,

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<v S1>stealing content. And, um, they're also massively going all in

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<v S1>on open source models. So I believe that they have

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<v S1>a very clear strategy. It is you don't have to

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<v S1>compete to be a pinnacle lab, right? They don't have

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<v S1>an anthropic. They don't have a Google DeepMind. They don't

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<v S1>have an OpenAI, but they do have deep seq. And

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<v S1>deep seq has been, you know, called out for doing

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<v S1>this for a very long time. They are capturing the

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<v S1>knowledge of all the billions of dollars of work and

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<v S1>bringing it into open source. And then what they are

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<v S1>doing as a Chinese strategy for AI, I believe, is

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<v S1>they're just saying distill it, not distill it. Well, they

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<v S1>are distilling, but release it, diffuse it, absorb it into

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<v S1>the pool. It's like you've heard the the metaphor. Peeing

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<v S1>in the pool. That's that's what happens. Our specialized knowledge

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<v S1>of what Specialized humans could do that no one else

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<v S1>could do that is the P that's going into the pool.

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<v S1>You can't pull it out, can't pull it out. It's

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<v S1>just going to be in there. And China is basically

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<v S1>making this happen at a mass scale because yes, the

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<v S1>large billion dollar labs will have it first. It'll go

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<v S1>into those models first actually. First it'll go into skills. Right. First.

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<v S1>It's going into this whole knowledge sharing concept of skills.

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<v S1>So it's in the markdown file. So it's on GitHub

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<v S1>and stuff like that. So that takes a little more effort.

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<v S1>But then it goes up into these labs. It gets

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<v S1>consumed however long that takes a period of months or whatever.

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<v S1>But then the open source models are pulling from it.

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<v S1>And the other thing it's pulling is not just the data,

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<v S1>the techniques that make those Premiere Labs better and better,

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<v S1>or have an advantage over another lab, or have an

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<v S1>advantage over open source. Those techniques are also being diffused

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<v S1>somehow when the major labs have a major advantage and

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<v S1>they jump ahead somehow. The Chinese models seem to get it.

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<v S1>A few months later. So all of these things are

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<v S1>actually contributing to the same thing. The specialized knowledge is

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<v S1>being diffused into public domain. That's just a transition that's happening. Okay.

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<v S1>So that's the first one. Knowledge is going from private

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<v S1>to public. Okay. The second one is products are going

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<v S1>from standalone software to APIs. So I talked about this

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<v S1>in my stupid little book from 2016. Basically said that

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<v S1>businesses become APIs. And we're finally now starting to see this.

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<v S1>So if you've seen like all these people releasing tools, right. Um,

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<v S1>they're releasing, you know, so and so model for this

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<v S1>so and so model for that. Or not just models

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<v S1>but like so and so functionality. Um, like uh there's

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<v S1>a company that does remove background. Oh I'll give you

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<v S1>a great example. Um, Excalibur. Excalibur just came out with

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<v S1>a new piece of functionality where you could just describe

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<v S1>what you want to make, and it will build all

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<v S1>the different, uh, objects for you in your favorite fonts

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<v S1>and your favorite aesthetic. Like, it'll just build you diagrams

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<v S1>like the perfect, like, really cool looking Excalibur diagrams. And

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<v S1>my first question when I saw this was, hold on,

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<v S1>because I went and looked at the documentation and it

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<v S1>basically said, yeah, you just go into the interface and

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<v S1>you type into Excalibur, draw what you want to say.

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<v S1>And I'm like, what? What are you talking about? Like,

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<v S1>do you, do you honestly think in like early 2026,

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<v S1>I'm going to open up a drawer and type in

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<v S1>a prompt? Are you kidding me? So I posted, I

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<v S1>was like, hey guys, this looks amazing. This looks amazing,

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<v S1>looks fantastic. There's no way I'm going to use it.

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<v S1>Can you make this available as an MCP? Can you

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<v S1>make this available as an API? I'm not going to

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<v S1>do any of this ever. Like if I have to

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<v S1>open an app, I have already lost, right? I've already lost.

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<v S1>Like this is not a good thing. It means my

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<v S1>tooling is horribly broken. My AI should be doing all

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<v S1>of this for me, so I'm not sure if they

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<v S1>made that adjustment. But when I posted that on Twitter,

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<v S1>like a whole bunch of people showed up and they're like, yeah, 100%,

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<v S1>I need, you know, I need an MCP for this.

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<v S1>Otherwise it's not useful. That is the way everything is going.

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<v S1>If you notice most of the releases coming out for

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<v S1>products now, they're like, here's the MCP for it. Here's

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<v S1>how your agents can do this automatically, right? This is

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<v S1>just becoming the new way to release software. And this

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<v S1>is heading in the exact direction that I put in

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<v S1>that stupid book in 2016. Businesses become APIs. Now why

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<v S1>is this important? It's important because the consumer is not

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<v S1>so much making the choice anymore. The consumer is not

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<v S1>going to be like, hmm, yeah, there's 47,938 different options

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<v S1>for removing backgrounds from images. Let me pull up GitHub

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<v S1>and Google and let me spend 2.5 hours sampling and

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<v S1>trying different ones. No, no, no, that there's too many apps.

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<v S1>And because of AI, there's too many apps being made

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<v S1>right on top of that. So So there will be

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<v S1>hundreds more of these things coming out all the time.

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<v S1>The only way this resolves, which is what I was

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<v S1>talking about in that text, was there are directories. Okay.

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<v S1>If you have a background remover tool, by the way,

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<v S1>my favorite is remove BG, I think is the one

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<v S1>I use. Um, and they do have an MCP or

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<v S1>they have an API at least. And that's what my

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<v S1>system Cai actually calls. So if you do have one

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<v S1>of these agents, um, there will basically be orchestration layers,

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<v S1>directories of services labeled and categorized, you know, taxonomy, folksonomy, whatever.

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<v S1>Basically saying if you want to, um, remove backgrounds from images,

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<v S1>here's your list of 27,000. But they will be rated right.

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<v S1>You'll have different services with different ratings. And my system

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<v S1>Chi will know which services it prefers, right? He prefers

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<v S1>to go to this rating service or whatever, which is

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<v S1>like IMDb or Rotten Tomatoes, right? But it's for software

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<v S1>and it says, okay, find me the highest rated one

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<v S1>with the most ratings, the least negative ratings, whatever algorithm

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<v S1>Chi wants to use. And he's going to select okay,

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<v S1>it's remove background boom, pulls that in, drops it into

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<v S1>our workflow inside of our skill boom. That's it. From

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<v S1>now on, when I want to remove or when Chi

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<v S1>wants to remove a background for me for an image,

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<v S1>that's what he uses. Okay, where is the website? Where's

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<v S1>the website for remove background? Who needs a website? This

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<v S1>is a service. A directory service like the old days

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<v S1>like Yahoo directories or whatever. Right? This is a directory

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<v S1>service of the best thing, right? It's already been rated.

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<v S1>My agents are going to go check those ratings and

0:14:59.600 --> 0:15:01.120
<v S1>it's going to find the API. And it's going to

0:15:01.120 --> 0:15:07.200
<v S1>integrate it. This old way of making the software, packaging it. Oh,

0:15:07.280 --> 0:15:09.160
<v S1>it's got to have a nice UI. It's got to

0:15:09.160 --> 0:15:11.800
<v S1>have a nice website. You know, when the person comes

0:15:11.800 --> 0:15:14.240
<v S1>to the website, they've got to really like it. Then

0:15:14.240 --> 0:15:16.840
<v S1>they go click the buy button. Then they do all this.

0:15:17.240 --> 0:15:20.160
<v S1>It's all going away. Right. And this is tightly coupled

0:15:20.160 --> 0:15:23.040
<v S1>with another related one I have here in the list

0:15:23.040 --> 0:15:28.440
<v S1>which is interface. Interface is going away SEO is going

0:15:28.480 --> 0:15:32.800
<v S1>away okay. So interface used to be for humans. We

0:15:32.800 --> 0:15:37.200
<v S1>make software. We have services whatever software service, whatever it

0:15:37.200 --> 0:15:39.840
<v S1>is we have to have an interface for that. Right.

0:15:40.840 --> 0:15:43.160
<v S1>It's the interface you use actually day to day to

0:15:43.200 --> 0:15:45.160
<v S1>interact with it. But you also have to have an

0:15:45.160 --> 0:15:47.920
<v S1>interface for the marketing and describing how to use it

0:15:47.920 --> 0:15:53.610
<v S1>and the documentation interfaces in general. Front end in general

0:15:53.930 --> 0:15:58.210
<v S1>is going away. It's not that the content won't be there,

0:15:58.210 --> 0:16:01.610
<v S1>it's that it will be designed to be consumed by agents.

0:16:02.090 --> 0:16:04.690
<v S1>Write your agents are the ones who will be the

0:16:04.690 --> 0:16:09.890
<v S1>main consumers. AI will be the main consumers. And this

0:16:09.890 --> 0:16:14.330
<v S1>also relates to another one, which is everyone has their

0:16:14.330 --> 0:16:17.890
<v S1>own digital assistant. Right? This this was the number one

0:16:18.410 --> 0:16:21.890
<v S1>sort of prediction. And call out, uh, in uh, the

0:16:21.930 --> 0:16:27.450
<v S1>real Internet of Things in 2016. Everyone gets a digital assistant.

0:16:27.730 --> 0:16:33.850
<v S1>Everything gets an API. Most importantly, businesses, people eventually as well.

0:16:33.850 --> 0:16:38.370
<v S1>But objects, businesses, services, they all have an API. And

0:16:38.370 --> 0:16:42.170
<v S1>then our AI, because it knows us so well. When

0:16:42.170 --> 0:16:44.490
<v S1>we make a request, it goes and gets the thing

0:16:44.490 --> 0:16:47.250
<v S1>from the API, brings it back to us. And then

0:16:47.250 --> 0:16:51.510
<v S1>the third piece is interface. When we want an interface,

0:16:51.510 --> 0:16:54.350
<v S1>when we want to look at I'm buying shoes, I

0:16:54.350 --> 0:16:57.550
<v S1>want to see what they look like. Um, I'm buying

0:16:57.550 --> 0:16:59.270
<v S1>a house. I want to see what it looks like.

0:16:59.910 --> 0:17:03.710
<v S1>Our AI will be presenting the interface to us. Okay,

0:17:03.990 --> 0:17:07.910
<v S1>this is already starting to happen. People are building bespoke software.

0:17:08.190 --> 0:17:12.629
<v S1>Custom software is the direction that it's going, right? So

0:17:12.629 --> 0:17:16.109
<v S1>software goes from being everyone has the same packages to

0:17:16.149 --> 0:17:21.869
<v S1>everyone gets bespoke software, everyone has custom software. Interfaces go

0:17:21.869 --> 0:17:28.030
<v S1>from being tied to the application itself. It's inherently part

0:17:28.030 --> 0:17:32.310
<v S1>of the application to all of that being separated. The

0:17:32.350 --> 0:17:34.629
<v S1>core part of your business, the core part of your

0:17:34.629 --> 0:17:38.069
<v S1>product is the API, which will be used by the

0:17:38.070 --> 0:17:42.869
<v S1>agents of the user, of the consumer, and the interface

0:17:43.109 --> 0:17:48.890
<v S1>will be between their agent that user's agent and them.

0:17:49.369 --> 0:17:52.330
<v S1>That's the interface. Right. And this will take a little

0:17:52.330 --> 0:17:54.730
<v S1>more time. But it's already starting to happen a little

0:17:54.730 --> 0:17:59.889
<v S1>bit with everyone having custom software and custom interfaces. So

0:17:59.929 --> 0:18:02.649
<v S1>that that's a number of sort of things all wrapped

0:18:02.649 --> 0:18:13.050
<v S1>into one software goes from standardized and consolidated and integrated

0:18:13.929 --> 0:18:21.889
<v S1>to being separated between its interface and its functionality. And

0:18:21.889 --> 0:18:25.169
<v S1>the user of most software becomes AI as opposed to

0:18:25.209 --> 0:18:29.169
<v S1>the user itself. Right. So those are kind of the

0:18:29.169 --> 0:18:35.049
<v S1>major transitions there. Uh, so SEO again, SEO used to

0:18:35.050 --> 0:18:39.050
<v S1>be about being attractive to the user. SEO goes from

0:18:39.050 --> 0:18:42.210
<v S1>trying to attract the user to trying to attract the

0:18:42.209 --> 0:18:45.740
<v S1>user's AI I again. So when I say, hey, I

0:18:45.740 --> 0:18:48.820
<v S1>need a new bed mattress, I'm not saying that to

0:18:48.859 --> 0:18:51.260
<v S1>the internet. I'm not saying that to Google. I'm not

0:18:51.260 --> 0:18:55.699
<v S1>saying that to the World Wide Web, a browser. No,

0:18:55.899 --> 0:18:58.180
<v S1>I'm saying that to my agent. I am saying that

0:18:58.179 --> 0:19:02.659
<v S1>to my Da. I need a new mattress. Well guess what?

0:19:02.699 --> 0:19:06.260
<v S1>My Da knows my sleeping habits, knows my routine, knows

0:19:06.260 --> 0:19:09.340
<v S1>if I like a firm mattress or a soft one. Knows.

0:19:09.659 --> 0:19:12.619
<v S1>You know my girls. She likes a softer bed. I

0:19:12.619 --> 0:19:15.460
<v S1>like a harder one on my side. So it's like

0:19:16.179 --> 0:19:18.979
<v S1>this is where the customization comes in, right? Your agent

0:19:18.980 --> 0:19:22.460
<v S1>knows you, therefore it can do smarter queries for you.

0:19:22.459 --> 0:19:25.580
<v S1>But the point is, it's the one doing the queries.

0:19:25.580 --> 0:19:28.899
<v S1>It's the one who, if it's going to be tricked

0:19:29.379 --> 0:19:33.780
<v S1>into picking one mattress versus another, the tricking needs to

0:19:33.780 --> 0:19:37.340
<v S1>happen at the AI layer, because I'm just going to

0:19:37.340 --> 0:19:40.660
<v S1>do whatever my agent tells me, right? The agent's going

0:19:40.659 --> 0:19:42.520
<v S1>to be like, yeah, I found the best one. It's

0:19:42.520 --> 0:19:45.439
<v S1>not even a question. You know, it's this much. Do

0:19:45.439 --> 0:19:47.119
<v S1>you want me to get it for you? You know,

0:19:47.159 --> 0:19:51.679
<v S1>I'll have it here tomorrow. And that's the end of that. Okay,

0:19:51.719 --> 0:19:54.639
<v S1>so that was a few things that were based around

0:19:54.639 --> 0:19:57.159
<v S1>the consumer. Now I want to bring it a little

0:19:57.199 --> 0:20:00.480
<v S1>bit over to the enterprise side. All right. So all

0:20:00.480 --> 0:20:02.959
<v S1>of that is sort of on the consumer side. Let's

0:20:02.959 --> 0:20:05.840
<v S1>switch over to talk a little bit about the enterprise side.

0:20:07.240 --> 0:20:10.800
<v S1>So much the same sort of stuff that we're talking

0:20:10.800 --> 0:20:12.720
<v S1>about on the consumer side is also going to be

0:20:12.760 --> 0:20:17.600
<v S1>happening on the enterprise side. The changes that are happening

0:20:17.600 --> 0:20:21.479
<v S1>on the enterprise side, they're so massive, like absolutely massive.

0:20:21.800 --> 0:20:24.119
<v S1>One of the big things that's going to be happening

0:20:24.119 --> 0:20:31.320
<v S1>on the enterprise side is the transition from humans creating

0:20:31.320 --> 0:20:36.639
<v S1>processes and sort of following them to AI, kind of

0:20:36.679 --> 0:20:41.930
<v S1>running the business based on SOPs And basically building out

0:20:41.929 --> 0:20:45.330
<v S1>a lattice structure, like a graph structure of all the

0:20:45.369 --> 0:20:47.889
<v S1>work that needs to be done. I did a post,

0:20:47.889 --> 0:20:53.250
<v S1>I think, in 2024, maybe talking about companies or just

0:20:53.290 --> 0:20:59.330
<v S1>a graph of APIs, a graph of operations. And I

0:20:59.330 --> 0:21:02.409
<v S1>was talking about like somebody who just does a task, right.

0:21:02.449 --> 0:21:06.769
<v S1>Let's say it's a threat intelligence task or no, let's

0:21:06.770 --> 0:21:10.049
<v S1>take the insurance one. Right. You have to look at

0:21:10.050 --> 0:21:13.090
<v S1>the photos. You have to look at their account. You know,

0:21:13.129 --> 0:21:15.490
<v S1>they're making a claim. For example, you know, I need

0:21:15.490 --> 0:21:18.210
<v S1>to be paid for this accident I just got into.

0:21:18.570 --> 0:21:21.889
<v S1>And you need to filter for fraud, right? So I'm Sarah,

0:21:22.169 --> 0:21:25.490
<v S1>I'm looking at these things. I'm trying to figure out if, uh,

0:21:26.129 --> 0:21:28.409
<v S1>this is fraud. I'm looking at the picture. Does it

0:21:28.409 --> 0:21:31.369
<v S1>look real? Do they have a real account? Are they

0:21:31.369 --> 0:21:34.929
<v S1>making lots of claims just recently? Like, does their account

0:21:34.929 --> 0:21:39.909
<v S1>look compromised? All these different things. And if it looks legit, okay,

0:21:39.949 --> 0:21:42.790
<v S1>here's how much we're going to pay you out. You know,

0:21:42.830 --> 0:21:45.109
<v S1>some of that's automated, but you still have people that

0:21:45.109 --> 0:21:48.189
<v S1>are their job. Their actual physical job is to do

0:21:48.189 --> 0:21:53.070
<v S1>this task right. So that's the type of thing that

0:21:53.550 --> 0:21:56.549
<v S1>currently in the enterprise, if you look at any major company,

0:21:56.550 --> 0:21:59.230
<v S1>there is not a map, there is not a graph

0:21:59.350 --> 0:22:03.510
<v S1>that basically the CEO can look down and say, this

0:22:03.510 --> 0:22:07.629
<v S1>is my entire business. This is every task happening in

0:22:07.629 --> 0:22:12.510
<v S1>my company and the process of how it's done. The

0:22:12.510 --> 0:22:16.990
<v S1>SOP right, also a process kind of the same word.

0:22:17.070 --> 0:22:20.749
<v S1>Uh unmilitary. So that's the way I say it. There's

0:22:20.750 --> 0:22:25.429
<v S1>an SOP standard operating procedure for how this thing is done. Right.

0:22:26.230 --> 0:22:28.629
<v S1>And here are the people that do it. Here are

0:22:28.629 --> 0:22:34.669
<v S1>the workflows. Here are the multiple steps involved. AI is

0:22:34.669 --> 0:22:38.009
<v S1>going to have this for every company. This is the

0:22:38.050 --> 0:22:40.850
<v S1>major transition that's going to be happening. This is just

0:22:40.850 --> 0:22:43.969
<v S1>now starting. This is very slow. This is much slower

0:22:43.969 --> 0:22:46.809
<v S1>than all this consumer adoption that we've seen over the

0:22:46.810 --> 0:22:49.210
<v S1>last couple of years. This is going to take time.

0:22:49.889 --> 0:22:52.489
<v S1>And this is what companies are still figuring out. They're like,

0:22:52.490 --> 0:22:54.810
<v S1>what exactly am I going to do with AI? Well,

0:22:54.810 --> 0:22:56.889
<v S1>this is what they're going to do with AI. And

0:22:56.889 --> 0:22:59.889
<v S1>I'm sure a million different companies, this is a thing

0:22:59.889 --> 0:23:04.489
<v S1>I do for companies. But people like McKinsey, lots of

0:23:04.490 --> 0:23:07.330
<v S1>different companies like this. They're already bringing in, you know,

0:23:07.369 --> 0:23:12.250
<v S1>an army of 22 year old smiling kids to interview

0:23:12.250 --> 0:23:15.850
<v S1>everyone and produce this map. Here is the work that

0:23:15.850 --> 0:23:20.330
<v S1>takes place. Here's where decisions happen. Here's where tools happen.

0:23:20.330 --> 0:23:25.170
<v S1>Here's where all these things take place, right? So bringing

0:23:25.169 --> 0:23:28.169
<v S1>you back to the consumer side, when you have a

0:23:28.169 --> 0:23:33.729
<v S1>map like that, the whole conversation around software changes once

0:23:33.730 --> 0:23:39.540
<v S1>again before you would have people. The people are basically

0:23:39.540 --> 0:23:43.260
<v S1>the company. The people are doing the work. Yes, they

0:23:43.260 --> 0:23:46.420
<v S1>have documents. Yes, they have processes. But it's the people

0:23:46.419 --> 0:23:49.980
<v S1>doing the work. They're supposed to follow this policy, but

0:23:49.980 --> 0:23:53.459
<v S1>it's just a doc. It's just a word doc used

0:23:53.459 --> 0:23:56.899
<v S1>to be. Right. Um, now it's like a Google doc

0:23:56.899 --> 0:24:02.139
<v S1>or whatever, but do they follow it? Not really. Sometimes.

0:24:02.580 --> 0:24:08.739
<v S1>Often it depends on the company, but it's it's not required. Right?

0:24:08.780 --> 0:24:12.379
<v S1>A company can have people who mostly do the work.

0:24:12.540 --> 0:24:16.100
<v S1>They're barely referring to the policy. By the way, there

0:24:16.100 --> 0:24:18.659
<v S1>might be 3 or 4 of those docs and the

0:24:18.659 --> 0:24:21.300
<v S1>main person who maintain them. You know, she went on

0:24:21.300 --> 0:24:25.580
<v S1>maternity leave. She never came back. Right. Whatever it is like, oh,

0:24:25.619 --> 0:24:28.700
<v S1>that was Scott. Scott left the company, you know, he retired.

0:24:29.179 --> 0:24:32.899
<v S1>He's not he's not coming back. So those docs get old.

0:24:32.959 --> 0:24:38.240
<v S1>Nobody's following the policy. That is completely different than an

0:24:38.240 --> 0:24:43.560
<v S1>AI saying, okay, I now own all these SOPs. Here

0:24:43.560 --> 0:24:47.559
<v S1>is the map of all work that's being done. And

0:24:47.560 --> 0:24:50.079
<v S1>the humans humans are still there. There's going to be

0:24:50.080 --> 0:24:54.200
<v S1>some humans left in the company. Humans are the ones

0:24:54.199 --> 0:24:58.639
<v S1>responsible for improving this AI, for telling the AI, hey, look,

0:24:58.679 --> 0:25:01.680
<v S1>we need to change this SOP. Like, that's not how

0:25:01.679 --> 0:25:04.320
<v S1>this should be done anymore. And you have a conversation

0:25:04.320 --> 0:25:06.280
<v S1>with AI or whatever. And the AI is like, okay,

0:25:06.320 --> 0:25:08.479
<v S1>are you sure about this? Boom. It makes the change.

0:25:08.600 --> 0:25:11.600
<v S1>All the documentation is updated, all the SOPs are updated,

0:25:11.600 --> 0:25:15.480
<v S1>the cross references are updated. That is the new model

0:25:15.480 --> 0:25:19.679
<v S1>for for business, right? It's not started yet. It's barely started.

0:25:20.159 --> 0:25:23.119
<v S1>Massively different for different companies, right? Some people have been

0:25:23.119 --> 0:25:25.840
<v S1>doing this for a year or two already. People like

0:25:25.840 --> 0:25:32.290
<v S1>Google probably, but most companies, they're barely even realizing that

0:25:32.290 --> 0:25:35.010
<v S1>this is a thing right now. They're just like, oh,

0:25:35.050 --> 0:25:37.330
<v S1>AI is a tool. Everyone's telling me I have to

0:25:37.330 --> 0:25:39.969
<v S1>use it. Tell all your employees you must use AI.

0:25:40.010 --> 0:25:42.810
<v S1>What does that actually mean? This is the thing that's

0:25:42.850 --> 0:25:48.409
<v S1>actually going to happen. Sop's are established, goals are established.

0:25:48.649 --> 0:25:50.489
<v S1>What are we actually trying to do as a company?

0:25:50.490 --> 0:25:52.210
<v S1>We're going to talk about that one later. This is

0:25:52.250 --> 0:25:57.450
<v S1>a massively important one. But all of that gets canonicalized captured,

0:25:57.490 --> 0:26:02.249
<v S1>turned into SOPs, turned into goals, turned into texts, turned

0:26:02.250 --> 0:26:05.490
<v S1>into actual things you could look at. But the important

0:26:05.490 --> 0:26:08.969
<v S1>part for this particular point is the the map, this

0:26:08.969 --> 0:26:13.730
<v S1>graph of all the different work, they're okay. Now a

0:26:13.730 --> 0:26:16.969
<v S1>software vendor comes in and they're like, hey, look, we got,

0:26:17.010 --> 0:26:21.770
<v S1>you know, the best. We'll just say this company needs background, uh,

0:26:21.770 --> 0:26:26.169
<v S1>image removal or whatever. We have the best one out there.

0:26:26.689 --> 0:26:30.310
<v S1>It's the best. Now, in the past, what would happen

0:26:30.310 --> 0:26:33.869
<v S1>is they would bring their salesperson, take someone out to

0:26:33.909 --> 0:26:36.830
<v S1>a steak dinner and be like, yeah, yeah, it's just

0:26:36.830 --> 0:26:39.669
<v S1>it does background removal way better than anything else. Like

0:26:39.669 --> 0:26:42.270
<v S1>you just have to have this. And if they convince

0:26:42.270 --> 0:26:45.909
<v S1>this person and the manager and, you know, the purchasing

0:26:45.909 --> 0:26:51.109
<v S1>authority or whatever procurement, whatever, they buy it, once again,

0:26:51.350 --> 0:26:55.749
<v S1>it's a human doing the work. They have this image tool. Okay,

0:26:55.790 --> 0:26:58.470
<v S1>maybe there's an API call if there's some automation, if

0:26:58.469 --> 0:27:04.270
<v S1>it's relatively new, but ultimately it's humans buying software. Software

0:27:04.270 --> 0:27:07.230
<v S1>is a package. It's sitting on a shelf and they've

0:27:07.230 --> 0:27:09.909
<v S1>purchased a bunch of software. Maybe they use it, maybe

0:27:09.909 --> 0:27:15.550
<v S1>they don't. In this new model, this lattice, this graph system,

0:27:16.030 --> 0:27:20.030
<v S1>it includes all the tools. The work is laid out

0:27:20.030 --> 0:27:24.229
<v S1>as a grid, as a graph. Here's here's the stuff.

0:27:24.429 --> 0:27:27.030
<v S1>So watch this. This is a completely different conversation you

0:27:27.030 --> 0:27:30.490
<v S1>have with the software vendor. Um, okay. Cool. Here is

0:27:30.490 --> 0:27:34.489
<v S1>my map. Here's all the processes, all the work that

0:27:34.490 --> 0:27:39.090
<v S1>I do. Every single workflow being done. What are you replacing?

0:27:39.850 --> 0:27:43.330
<v S1>What are you doing better. Click on this note. Boom.

0:27:43.330 --> 0:27:47.609
<v S1>You click on the note. Background image removal. Let's look

0:27:47.609 --> 0:27:50.250
<v S1>at the metrics for it. Here's how fast it is.

0:27:50.250 --> 0:27:53.770
<v S1>Here's how cheap it is. Here's how many times it

0:27:53.770 --> 0:27:57.490
<v S1>failed here. Here's how many times it succeeded. Here's the

0:27:57.490 --> 0:28:02.529
<v S1>ratings for how that's been done. Now what are yours?

0:28:03.649 --> 0:28:06.809
<v S1>Now what are yours. And they have they're going to

0:28:06.810 --> 0:28:10.330
<v S1>have to produce metrics that say I can do that

0:28:10.330 --> 0:28:14.250
<v S1>function better. So now it's not about a software package

0:28:15.090 --> 0:28:17.529
<v S1>that some human is buying. And maybe they use it.

0:28:17.530 --> 0:28:21.529
<v S1>Maybe they don't. Now it's about an AI saying, here

0:28:21.530 --> 0:28:26.139
<v S1>are my metrics for this function which fits into this graph.

0:28:26.980 --> 0:28:31.659
<v S1>Can you prove that your metrics for doing this function

0:28:32.139 --> 0:28:36.259
<v S1>are better? That's a completely different way of thinking about software.

0:28:36.540 --> 0:28:40.740
<v S1>Once again, going back to for the consumer for the

0:28:40.780 --> 0:28:43.460
<v S1>same service. Okay. Let's just say it's the same company.

0:28:43.459 --> 0:28:47.620
<v S1>Remove background. Before they were marketing to the consumer with

0:28:47.620 --> 0:28:52.380
<v S1>a pretty website and with SEO from Google, which is

0:28:52.380 --> 0:28:54.499
<v S1>I'm sure, how I found this company in the first place.

0:28:54.500 --> 0:28:57.140
<v S1>Remove background. Boom. It's a number one hit on Google

0:28:57.620 --> 0:29:01.300
<v S1>that was targeted at me and it worked. Now that

0:29:01.300 --> 0:29:06.420
<v S1>marketing goes to my agent, Chi Chi finds that for

0:29:06.420 --> 0:29:10.380
<v S1>me in a directory, the same thing is going to

0:29:10.380 --> 0:29:13.979
<v S1>happen inside the enterprise. The enterprise is going to be like, look,

0:29:14.020 --> 0:29:17.459
<v S1>find all of our software, find out where it is

0:29:17.459 --> 0:29:21.180
<v S1>on this function map. And if it's not, first of all,

0:29:21.180 --> 0:29:24.000
<v S1>if it's not on the map, they're all fired. Cancel

0:29:24.000 --> 0:29:28.680
<v S1>all contracts. Right. If it's not in this map or

0:29:28.680 --> 0:29:30.959
<v S1>it's not in something, we're about to add a node

0:29:30.959 --> 0:29:33.479
<v S1>because we have a new function, a new business line

0:29:33.480 --> 0:29:36.360
<v S1>or new product or service or whatever. If it's not

0:29:36.360 --> 0:29:39.400
<v S1>part of our structure, why do we have it? So

0:29:39.440 --> 0:29:45.040
<v S1>it's just gone, right? But the conversation becomes improving upon

0:29:45.040 --> 0:29:49.120
<v S1>this matrix. That's all that matters. So all these incoming

0:29:49.320 --> 0:29:55.400
<v S1>like pitches and the steak dinners and like sales and marketing, blah, blah, blah,

0:29:55.440 --> 0:30:01.480
<v S1>it becomes a whole lot less important once we're actually

0:30:01.480 --> 0:30:05.200
<v S1>doing an objective measurement of what is the function that

0:30:05.200 --> 0:30:07.680
<v S1>you're performing and how well do you do it. Right.

0:30:07.719 --> 0:30:11.960
<v S1>So that's that's absolutely huge. Okay. So the transition here

0:30:12.160 --> 0:30:18.080
<v S1>is going from corporate product marketing being a human to

0:30:18.120 --> 0:30:23.729
<v S1>human targeted operation that results in a software package being

0:30:23.730 --> 0:30:26.890
<v S1>purchased by a human, which is then used by a

0:30:26.890 --> 0:30:33.530
<v S1>human or not. That's the old world. Two. The enterprise

0:30:33.730 --> 0:30:38.930
<v S1>has a grid, a graph of all operations, and all

0:30:38.930 --> 0:30:44.090
<v S1>functions inside of its company, and software is evaluated based

0:30:44.090 --> 0:30:47.330
<v S1>on the function and the metrics that it provides. And

0:30:47.330 --> 0:30:51.450
<v S1>those functions and metrics need to be superior or they

0:30:51.450 --> 0:30:54.850
<v S1>don't get swapped out. So it's a that's the transition.

0:30:54.890 --> 0:31:01.209
<v S1>It's a fundamental shift there. Okay. Next topic is work itself. Okay.

0:31:01.250 --> 0:31:06.650
<v S1>So automation inside of companies. So the transition here is

0:31:07.490 --> 0:31:10.770
<v S1>automation going from a thing that helps humans do their

0:31:10.770 --> 0:31:15.249
<v S1>jobs better and basically improves productivity and efficiency and stuff

0:31:15.250 --> 0:31:19.730
<v S1>like that, to being a way for companies to get

0:31:19.730 --> 0:31:23.590
<v S1>to their ideal state of being able to do all

0:31:23.630 --> 0:31:30.950
<v S1>the work themselves. This is colossal. This is economy changing. Okay.

0:31:30.990 --> 0:31:35.269
<v S1>Because this really is the end of labor, right? So

0:31:35.310 --> 0:31:38.470
<v S1>there's labor and there's capital. And these have always been

0:31:38.469 --> 0:31:41.989
<v S1>in balance. This is how this is going to get disrupted.

0:31:42.150 --> 0:31:45.990
<v S1>It gets disrupted because companies have always wished that they

0:31:45.990 --> 0:31:49.830
<v S1>could do all the work themselves without employees. If you

0:31:49.870 --> 0:31:52.430
<v S1>are only one founder and you don't have much work

0:31:52.430 --> 0:31:54.990
<v S1>to do, you do all the work yourself. You get

0:31:54.990 --> 0:31:59.309
<v S1>all the profits yourself. Now, if you hire a washing

0:31:59.310 --> 0:32:04.469
<v S1>machine and your your business is washing clothes and you

0:32:04.510 --> 0:32:06.670
<v S1>don't want to expand, you're not trying to scale. You're

0:32:06.670 --> 0:32:09.310
<v S1>just trying to make the money that you make people

0:32:09.350 --> 0:32:12.790
<v S1>bring you dirty clothes. You give them back clean clothes.

0:32:14.430 --> 0:32:16.709
<v S1>That's a cool business. And you make lots of money

0:32:16.830 --> 0:32:20.050
<v S1>and you are able to feed your family and you just.

0:32:20.050 --> 0:32:24.290
<v S1>You have a good life, right? If you hire a

0:32:24.330 --> 0:32:27.650
<v S1>washing machine before you were doing it on, on the

0:32:27.650 --> 0:32:31.569
<v S1>board right in the river and you were making money,

0:32:31.570 --> 0:32:34.769
<v S1>but you weren't making that much money, you weren't making

0:32:34.770 --> 0:32:37.930
<v S1>as much as you could. So you decided to save

0:32:37.930 --> 0:32:40.850
<v S1>up for a year and buy a washing machine. Now

0:32:40.850 --> 0:32:45.370
<v S1>your washing machine is doing way more. You're able to

0:32:45.370 --> 0:32:49.930
<v S1>do way more clothes and make way more money. If

0:32:49.930 --> 0:32:52.009
<v S1>a whole bunch of people come to you and say, hey,

0:32:52.370 --> 0:32:57.290
<v S1>I can also wash clothes in the river. Think about this.

0:32:58.050 --> 0:33:01.410
<v S1>You need to hire me as a clothes washer in

0:33:01.410 --> 0:33:05.890
<v S1>the river, because that's what's fair. And, um, there needs

0:33:05.890 --> 0:33:09.810
<v S1>to be a balance between labor and capital if you're

0:33:09.810 --> 0:33:12.930
<v S1>going to be like, are you kidding me? I can

0:33:12.930 --> 0:33:17.820
<v S1>do all this work myself. I am literally doing all

0:33:17.860 --> 0:33:19.900
<v S1>the work myself. They're going to be like, no, you're

0:33:19.900 --> 0:33:24.060
<v S1>not doing all the work yourself. You have a washing machine.

0:33:25.580 --> 0:33:30.140
<v S1>That is me. Okay. If I have a clothes washing

0:33:30.140 --> 0:33:33.420
<v S1>business and I have ten washing machines behind me, that

0:33:33.420 --> 0:33:37.579
<v S1>is me doing all the work myself. That is the

0:33:37.580 --> 0:33:41.580
<v S1>transition that is happening. That is what AI is. And

0:33:41.900 --> 0:33:45.540
<v S1>just to be clear, the total amount of compensation that

0:33:45.540 --> 0:33:54.220
<v S1>knowledge workers receive is somewhere around $50 trillion per year,

0:33:54.820 --> 0:34:00.739
<v S1>$50 trillion per year globally. I think it's somewhere around

0:34:00.740 --> 0:34:09.540
<v S1>10 trillion for the US. That is how much money

0:34:10.860 --> 0:34:16.520
<v S1>companies are spending to pay humans. And the major transition

0:34:16.520 --> 0:34:19.640
<v S1>here is they don't want to be paying those humans.

0:34:19.840 --> 0:34:23.880
<v S1>They actually never did want to be paying those humans.

0:34:25.839 --> 0:34:28.519
<v S1>My favorite way of capturing this is the ideal number

0:34:28.520 --> 0:34:32.200
<v S1>of human employees inside of any company is zero. That

0:34:32.200 --> 0:34:34.600
<v S1>is the number that they're trying to get to. Now,

0:34:34.640 --> 0:34:37.320
<v S1>there are exceptions to this, right? If I'm a small,

0:34:37.319 --> 0:34:39.439
<v S1>spunky founder and you know, I want to work with

0:34:39.440 --> 0:34:42.680
<v S1>my friends, um, you know, I want to do a

0:34:42.680 --> 0:34:45.520
<v S1>project with my friends. I get five of my friends involved.

0:34:45.520 --> 0:34:48.640
<v S1>We build a small startup or whatever. It's kind of

0:34:48.640 --> 0:34:52.160
<v S1>like we're all owners at that point, right? So you

0:34:52.160 --> 0:34:57.999
<v S1>still will have, like, elite employees, cadre co-founders, stuff like

0:34:58.000 --> 0:35:00.839
<v S1>that inside of these companies. Like, that's that's not going

0:35:00.880 --> 0:35:03.839
<v S1>to go away. Like hardly any companies are going to

0:35:03.839 --> 0:35:07.359
<v S1>have like zero employees, especially large or medium sized companies.

0:35:07.920 --> 0:35:10.759
<v S1>But we're talking about going from tens of thousands of

0:35:10.759 --> 0:35:15.529
<v S1>employees to a few hundred, maybe eventually a few dozen,

0:35:15.569 --> 0:35:18.529
<v S1>but let's just say a few hundred. We're talking about massive,

0:35:18.529 --> 0:35:23.410
<v S1>massive reduction because of this different way of thinking about automation.

0:35:23.410 --> 0:35:25.890
<v S1>It's not a thing that helps a human do a task,

0:35:26.130 --> 0:35:28.770
<v S1>which is what it's always been. It is a way

0:35:28.770 --> 0:35:32.730
<v S1>to get to the state of the company does the

0:35:32.770 --> 0:35:38.249
<v S1>work itself, which is a natural, clean, happy state for

0:35:38.250 --> 0:35:42.810
<v S1>any company. They prefer to be doing the work themselves. Again,

0:35:42.810 --> 0:35:46.290
<v S1>go back to the single person with a washing machine business.

0:35:46.610 --> 0:35:49.930
<v S1>The washing machine business is part of them. It is

0:35:49.930 --> 0:35:53.330
<v S1>part of their business. So they don't have a reason

0:35:53.330 --> 0:35:57.130
<v S1>to hire employees. So that is the major transition, their

0:35:58.089 --> 0:36:03.170
<v S1>automation going from a thing that helps employees to being

0:36:03.170 --> 0:36:07.450
<v S1>a way for the company to do all the work themselves. Okay,

0:36:07.489 --> 0:36:11.710
<v S1>so that brings us to the next transition, which is okay, fine.

0:36:12.630 --> 0:36:15.509
<v S1>That makes sense. What are we supposed to do? What

0:36:15.509 --> 0:36:19.870
<v S1>are we supposed to do? We have jobs, right? How do. Okay.

0:36:19.910 --> 0:36:23.589
<v S1>If everyone gets fired, who's going to buy all the stuff? Right?

0:36:23.630 --> 0:36:26.509
<v S1>Who's going to buy all the stuff? So that's a

0:36:26.509 --> 0:36:29.590
<v S1>UBI conversation. Not really going to go into that. Like

0:36:30.589 --> 0:36:33.070
<v S1>there's going to be money. People are going to receive

0:36:33.069 --> 0:36:35.430
<v S1>money to pay their bills and stuff like that. Otherwise

0:36:35.430 --> 0:36:39.390
<v S1>you just don't have a society. It's all bad. So

0:36:39.589 --> 0:36:42.630
<v S1>that will get solved one way or another. Hopefully, uh,

0:36:42.910 --> 0:36:48.870
<v S1>more gently and faster and easier, uh, rather than the alternative. Okay.

0:36:48.910 --> 0:36:51.709
<v S1>So what does this look like for actual people? So

0:36:51.750 --> 0:36:57.069
<v S1>instead of people en masse working for companies, you know,

0:36:57.110 --> 0:37:01.950
<v S1>medium large sized companies or whatever, that goes away, that

0:37:01.950 --> 0:37:04.950
<v S1>goes away, right? Because those companies like we talked about,

0:37:04.950 --> 0:37:07.509
<v S1>they're trying to get rid of everyone. Instead of that

0:37:07.509 --> 0:37:09.850
<v S1>being the way that we make our money. We're going

0:37:09.890 --> 0:37:14.489
<v S1>to make money by producing value ourselves, by articulating the

0:37:14.489 --> 0:37:17.450
<v S1>skills that we have, the capabilities that we have, the

0:37:17.450 --> 0:37:21.210
<v S1>products that we provide, the services that we provide, broadcasting

0:37:21.210 --> 0:37:23.850
<v S1>that out. And that is going to go up into

0:37:23.850 --> 0:37:26.850
<v S1>one of these directories like I talked about before, with

0:37:26.850 --> 0:37:30.529
<v S1>products that AI can look at, right? AI can find

0:37:30.529 --> 0:37:34.010
<v S1>products in one of these directories, but this will also

0:37:34.009 --> 0:37:37.850
<v S1>be the substrate for all work to be done. So

0:37:38.089 --> 0:37:41.290
<v S1>humans will broadcast their capabilities and say, look, you know,

0:37:41.330 --> 0:37:44.890
<v S1>I'm a systems engineer. I've got eight years of experience,

0:37:44.890 --> 0:37:48.410
<v S1>two years experience, 25 years experience, whatever. Here's all the

0:37:48.410 --> 0:37:51.489
<v S1>different stuff I can do. Here's my portfolio, blah, blah, blah.

0:37:51.529 --> 0:37:53.770
<v S1>By the way, I like to mountain bike, blah blah blah.

0:37:53.770 --> 0:37:57.930
<v S1>So this is your demon. This is your broadcast system describing,

0:37:57.969 --> 0:38:01.370
<v S1>you know, the people you've worked with, like your reputation score.

0:38:01.410 --> 0:38:04.450
<v S1>People give you upvotes kind of similar to what LinkedIn

0:38:04.450 --> 0:38:06.969
<v S1>was doing. They kind of went away from this. It's

0:38:06.969 --> 0:38:10.100
<v S1>now kind of like a social network. So this is

0:38:10.100 --> 0:38:13.700
<v S1>the play though. There's a substrate that connects all these

0:38:13.700 --> 0:38:18.219
<v S1>different people, right. When I need a cat sitter because

0:38:18.219 --> 0:38:21.580
<v S1>I'm going on vacation, I'm going to broadcast out, hey,

0:38:21.620 --> 0:38:23.379
<v S1>I need someone to watch my cat. They need to

0:38:23.380 --> 0:38:27.460
<v S1>be fed. You know, they're crazy. They might scratch you. Whatever.

0:38:27.860 --> 0:38:32.299
<v S1>Broadcast that out. Keep in mind, uh, my AI is

0:38:32.299 --> 0:38:37.780
<v S1>broadcasting that out for me. Okay, everyone around AI is

0:38:37.779 --> 0:38:41.819
<v S1>watching all the substrate, whatever this thing is called, and

0:38:41.860 --> 0:38:44.739
<v S1>they're like, hey, I'm a cat person. You know, I'm

0:38:44.739 --> 0:38:46.819
<v S1>a cat lady, I love cats, I can take care

0:38:46.819 --> 0:38:49.660
<v S1>of cats. Um, you know, I don't get scratched or whatever,

0:38:49.660 --> 0:38:51.780
<v S1>or I don't get sick when I get scratched, whatever

0:38:51.779 --> 0:38:55.219
<v S1>it is. And I also live, you know, two blocks away.

0:38:55.739 --> 0:39:00.740
<v S1>Being in her ear, her AI tells her, hey, there's

0:39:00.739 --> 0:39:03.339
<v S1>a cat sitting job over here. You know it's going

0:39:03.380 --> 0:39:09.520
<v S1>to pay $84. Um. Do you accept? Boom. Yes. Same thing.

0:39:09.520 --> 0:39:12.520
<v S1>Like someone. There's a crash on the on the corner.

0:39:12.560 --> 0:39:16.880
<v S1>You know, someone injured themselves. Hey, does anyone have any medical, uh,

0:39:16.880 --> 0:39:22.280
<v S1>you know, professional training or whatever? Does anyone have EMT skills? Boom.

0:39:22.279 --> 0:39:26.399
<v S1>It's going to beacon for people all around nearby who

0:39:26.400 --> 0:39:30.640
<v S1>have a reputation score above so and so. They get beacon.

0:39:30.680 --> 0:39:34.080
<v S1>Someone takes the job, they go help the person. Okay,

0:39:34.120 --> 0:39:37.999
<v S1>same for gardening, same for engineering services, same for hey,

0:39:38.000 --> 0:39:41.200
<v S1>I need a shoulder to cry on. Hey, I need nurturing. Hey,

0:39:41.200 --> 0:39:45.480
<v S1>I need tutor for my kids. Hey, I need meal prep. Um,

0:39:45.839 --> 0:39:48.319
<v S1>I need to gain a lot of muscle mass in

0:39:48.319 --> 0:39:52.359
<v S1>my legs. Uh, I need a personal trainer. Everyone who

0:39:52.360 --> 0:39:56.519
<v S1>has services, capabilities, value to offer, they are beaconing out

0:39:56.520 --> 0:40:00.039
<v S1>onto this system. It is out there on the substrate,

0:40:00.400 --> 0:40:06.129
<v S1>and then everyone's AI is looking at that system. And

0:40:06.130 --> 0:40:09.209
<v S1>that's how you find work. Okay. Another version of this

0:40:09.210 --> 0:40:12.649
<v S1>is like Fiverr. Okay. It never it's not automated, but

0:40:12.650 --> 0:40:16.330
<v S1>it's the same kind of vibe. Uh, also as LinkedIn,

0:40:16.370 --> 0:40:20.330
<v S1>it's like, here are my services. Here are the jobs. Right.

0:40:20.370 --> 0:40:24.329
<v S1>So you you've got consumer and producer, right? You've got like,

0:40:24.370 --> 0:40:26.850
<v S1>here's the work I need done. And then you've got

0:40:26.850 --> 0:40:29.090
<v S1>the other group saying, here's all the stuff I can do.

0:40:29.450 --> 0:40:31.169
<v S1>And then it's a matter of, okay, we're going to

0:40:31.170 --> 0:40:33.569
<v S1>join together. It's going to be five people on this project.

0:40:33.569 --> 0:40:35.850
<v S1>It's going to be a six month long project. Here's

0:40:35.850 --> 0:40:40.250
<v S1>the money that I'm offering. Boom, boom, boom. Everyone agrees. Boom,

0:40:40.250 --> 0:40:45.570
<v S1>the work starts. That is what I'm calling human 3.0.

0:40:45.610 --> 0:40:49.089
<v S1>It's what I'm calling the state that we're going to

0:40:49.089 --> 0:40:52.729
<v S1>get to do. I know this is going to happen

0:40:52.730 --> 0:40:57.050
<v S1>for sure. I believe the answer is yes. Um, only

0:40:57.049 --> 0:41:01.129
<v S1>because I'm an optimist and I believe we are not

0:41:01.130 --> 0:41:04.870
<v S1>just going to die off and, you know, devolve into

0:41:04.870 --> 0:41:09.109
<v S1>chaos after the corporate system breaks down. Uh, I can

0:41:09.110 --> 0:41:11.189
<v S1>tell you that the corporate system is going to break

0:41:11.190 --> 0:41:15.189
<v S1>down because the corporate system is going to pull all

0:41:15.190 --> 0:41:18.830
<v S1>the work internally and do it with automation and AI

0:41:18.870 --> 0:41:25.910
<v S1>and robotics. That seems obviously inevitable. Again, not everyone, but

0:41:26.430 --> 0:41:29.950
<v S1>most people will be laid off as a result of this.

0:41:30.230 --> 0:41:34.509
<v S1>Over time, it'll happen different speeds and different industries, but

0:41:34.509 --> 0:41:39.150
<v S1>that is pretty much inevitable. I think that this better solution,

0:41:39.150 --> 0:41:43.190
<v S1>this new solution, is also inevitable. The reason I love this,

0:41:43.469 --> 0:41:45.870
<v S1>and this is a little bit of an aside, but

0:41:45.870 --> 0:41:48.710
<v S1>I love this because it's more human focused. It's humans

0:41:48.710 --> 0:41:52.589
<v S1>connecting with humans. And there'll still be companies, right? It's

0:41:52.589 --> 0:41:56.950
<v S1>humans connecting with companies. But it's not in this hierarchical,

0:41:56.989 --> 0:42:01.090
<v S1>you know, you know what corp corporate. That's that's military.

0:42:01.410 --> 0:42:05.290
<v S1>This idea of. I work for Sarah. Sarah works for Joe.

0:42:05.330 --> 0:42:09.049
<v S1>Joe works for Raj. And. Oh, I'm having a meeting

0:42:09.049 --> 0:42:12.370
<v S1>with Raj. Oh my God. You know, he's three skip

0:42:12.370 --> 0:42:16.410
<v S1>levels above me. Like this whole military structure, this whole, like,

0:42:16.690 --> 0:42:20.530
<v S1>dreading Monday. And just like, this whole thing is, like,

0:42:20.690 --> 0:42:25.290
<v S1>toxic and poisonous. And it has been for decades. People

0:42:25.290 --> 0:42:28.450
<v S1>have been so unhappy with this. And now that it's

0:42:28.489 --> 0:42:31.089
<v S1>actually under threat, people are like, well, don't get rid

0:42:31.130 --> 0:42:34.810
<v S1>of my job. Don't fire me. And which is justified, right?

0:42:34.810 --> 0:42:37.209
<v S1>Because they're worried about losing their livelihood and they're worried

0:42:37.210 --> 0:42:40.250
<v S1>about being able to pay the rent and a mortgage and,

0:42:40.290 --> 0:42:44.489
<v S1>you know, school and groceries. So it's understandable that they're

0:42:44.489 --> 0:42:48.089
<v S1>clinging to that. But remember, we shouldn't be clinging to

0:42:48.130 --> 0:42:52.410
<v S1>a thing we hate and we have hated. Right. All

0:42:52.410 --> 0:42:55.489
<v S1>this to say, I think the way that it's going,

0:42:55.650 --> 0:42:58.700
<v S1>the way that I'm pushing for, I'm actively building to

0:42:58.739 --> 0:43:02.700
<v S1>make this happen is to have this new human based

0:43:02.700 --> 0:43:07.979
<v S1>substrate where producer, consumer producer, consumer things are a lot

0:43:07.980 --> 0:43:11.860
<v S1>more equal. You get hired based on your skills, and

0:43:12.259 --> 0:43:14.779
<v S1>that's a relationship you can get out of any time.

0:43:15.299 --> 0:43:17.620
<v S1>And here's what's cool about it. You can be in

0:43:17.660 --> 0:43:22.380
<v S1>multiple of these, right. You can have ongoing like retainer

0:43:22.380 --> 0:43:26.100
<v S1>type things going on with like 20 different customers. And

0:43:26.100 --> 0:43:28.900
<v S1>you're on this big project for a full six months

0:43:28.900 --> 0:43:31.299
<v S1>and you're getting paid from that. Plus you're doing the

0:43:31.299 --> 0:43:34.739
<v S1>cat sitting. Plus you're a part time EMT in the

0:43:34.779 --> 0:43:37.299
<v S1>in the nights just in case someone falls off their

0:43:37.299 --> 0:43:39.299
<v S1>bike or whatever, you know what I mean? So it's

0:43:39.299 --> 0:43:44.620
<v S1>like it's just a more aligned thing, right? Because now

0:43:44.980 --> 0:43:50.620
<v S1>you're actually broadcasting everything that you you are right. You're like, yeah,

0:43:50.660 --> 0:43:53.500
<v S1>I play violin. I will come to your son's birthday

0:43:53.500 --> 0:43:57.239
<v S1>party and play violin if they like classical music. So

0:43:57.239 --> 0:44:01.920
<v S1>it's like you're broadcasting not just, oh, you know, here's

0:44:01.920 --> 0:44:05.920
<v S1>my resume. I'm a tech engineer, level three, blah blah, blah.

0:44:05.960 --> 0:44:10.640
<v S1>I worked at Intuit. That is not you. You. What

0:44:10.640 --> 0:44:12.719
<v S1>this is going to allow us to do is broadcast

0:44:12.719 --> 0:44:17.720
<v S1>our full selves and monetize ourselves in the best way possible.

0:44:17.719 --> 0:44:20.480
<v S1>Not in a gross way. We're going to say we

0:44:20.520 --> 0:44:25.440
<v S1>are going to be compensated and rewarded for being ourselves.

0:44:26.000 --> 0:44:29.160
<v S1>If we are the best nurturers in the world, forget

0:44:29.200 --> 0:44:34.160
<v S1>tech skills. Forget any tech, right? You're the best nurturer.

0:44:34.200 --> 0:44:36.959
<v S1>You're the best listener. You're the best mother, you're the

0:44:36.960 --> 0:44:41.040
<v S1>best parent, you're the best tutor. You're the best trainer.

0:44:41.080 --> 0:44:45.759
<v S1>You're the best boxing coach. Okay? They're not producing products.

0:44:45.759 --> 0:44:49.680
<v S1>They're not releasing startups. They're helping other people become the

0:44:49.680 --> 0:44:53.080
<v S1>best versions of themselves. In many ways, they're the most

0:44:53.080 --> 0:44:56.569
<v S1>important people. Well, guess what? That's in there. Demon that

0:44:56.569 --> 0:45:00.609
<v S1>is broadcasted. They become world famous for that. So they

0:45:00.610 --> 0:45:03.770
<v S1>got everyone trying to come in and use them, right?

0:45:05.009 --> 0:45:07.850
<v S1>And they make money from it, which they should. This

0:45:07.850 --> 0:45:11.969
<v S1>is how humanity should work, right? So anyway, this is

0:45:11.969 --> 0:45:14.370
<v S1>the tech layer I think is going to replace the

0:45:14.370 --> 0:45:18.089
<v S1>whole system. This is the transition that I think is happening.

0:45:18.770 --> 0:45:20.690
<v S1>I just want to cover that because a lot of

0:45:20.690 --> 0:45:23.410
<v S1>people have questions. What am I supposed to do after

0:45:23.410 --> 0:45:26.689
<v S1>we lose all these jobs? Okay, next topic I want

0:45:26.730 --> 0:45:30.649
<v S1>to talk about is cybersecurity. So similar to a lot

0:45:30.650 --> 0:45:33.770
<v S1>of the other things we've already talked about. Cybersecurity has

0:45:33.770 --> 0:45:39.009
<v S1>been human based, right. Um, it's you hire a human team,

0:45:39.410 --> 0:45:43.489
<v S1>you have human staff. They are good security engineers or whatever.

0:45:43.930 --> 0:45:48.970
<v S1>They're doing pen tests, they're doing security assessments, vulnerability assessments.

0:45:49.130 --> 0:45:52.770
<v S1>They are manually looking at all the different vendors and

0:45:52.870 --> 0:45:55.550
<v S1>trying to figure out, is this one dangerous? Um, should

0:45:55.549 --> 0:45:59.870
<v S1>we allow it through procurement? And they're just being bombarded

0:45:59.870 --> 0:46:03.189
<v S1>by all these requests. And, you know, if you have

0:46:03.190 --> 0:46:08.390
<v S1>a really good, you know, third party service person, um,

0:46:08.390 --> 0:46:11.989
<v S1>auditor person, they could look at x number of, of

0:46:12.029 --> 0:46:15.950
<v S1>those vendors per day. Maybe some of them get escalated

0:46:15.950 --> 0:46:19.190
<v S1>because the CEO really wants that, uh, piece of software.

0:46:19.190 --> 0:46:21.270
<v S1>So you have to do a security assessment. You have

0:46:21.270 --> 0:46:23.109
<v S1>to find some way to make it secure because it's

0:46:23.110 --> 0:46:25.710
<v S1>coming in the company anyway. That's the life of a

0:46:25.710 --> 0:46:28.589
<v S1>security person. That's the life of a security program. It's

0:46:28.589 --> 0:46:32.830
<v S1>humans grappling with all this stuff in a very gross

0:46:32.870 --> 0:46:37.670
<v S1>sort of in the weeds, like sewer type of thing.

0:46:37.790 --> 0:46:42.390
<v S1>It's not pretty, it's not clean, but it's got the

0:46:42.390 --> 0:46:46.150
<v S1>job done, right. We're still alive. The inner still mostly works.

0:46:46.509 --> 0:46:49.109
<v S1>You could still go to the ATM and get cash out.

0:46:49.110 --> 0:46:52.959
<v S1>So security has been largely successful. Keep in mind, we're

0:46:52.960 --> 0:46:56.000
<v S1>still losing billions to fraud all the time, but it's

0:46:56.000 --> 0:47:00.519
<v S1>a messy process. What security becomes now with all this

0:47:00.520 --> 0:47:05.839
<v S1>AI stuff is it becomes your AI stack. As a

0:47:05.839 --> 0:47:10.040
<v S1>defender against the AI stack of the attacker. And unfortunately,

0:47:10.040 --> 0:47:13.239
<v S1>you're not facing one attacker, you're facing all the attackers.

0:47:13.759 --> 0:47:19.960
<v S1>So the attacker is trying to understand your company extremely well.

0:47:19.960 --> 0:47:23.440
<v S1>It's making a list of all your employees. It's creating

0:47:23.440 --> 0:47:26.680
<v S1>a personality profiles on all your employees. It's coming up

0:47:26.680 --> 0:47:30.320
<v S1>with the best spear phishing campaigns to find the ones

0:47:30.319 --> 0:47:33.680
<v S1>who probably have the most access based on their job title.

0:47:33.680 --> 0:47:37.999
<v S1>And it's sending out these spear phishing attacks. It's constantly pulling.

0:47:38.000 --> 0:47:39.960
<v S1>Your DNS is trying to see if you're doing a

0:47:39.960 --> 0:47:43.759
<v S1>merger and acquisition with a company that doesn't have good security,

0:47:43.759 --> 0:47:46.759
<v S1>so that's going to be a weakness. And they're launching

0:47:47.080 --> 0:47:51.940
<v S1>a malware. They're sending you a spear phishing emails. They're

0:47:51.940 --> 0:47:55.620
<v S1>trying to compromise all your websites. They're trying to pivot internally.

0:47:55.620 --> 0:47:58.100
<v S1>They're trying to sell the access that they have. And

0:47:58.100 --> 0:48:01.180
<v S1>they're doing this at like machine speed, right? They've just

0:48:01.180 --> 0:48:04.780
<v S1>got so many agents working on this constantly, constantly hitting you.

0:48:04.980 --> 0:48:08.939
<v S1>You can't tell Chris and Raj and Sarah. Hey, uh,

0:48:08.980 --> 0:48:11.580
<v S1>great job last year. Um, I need you to do

0:48:11.739 --> 0:48:18.739
<v S1>895 times as much work because, uh, that's how many

0:48:18.739 --> 0:48:23.020
<v S1>more attacks were being hit with. That doesn't work. Also,

0:48:23.060 --> 0:48:25.939
<v S1>you can't be like, uh. Hey, great news. We got

0:48:25.940 --> 0:48:29.420
<v S1>three more head count. That also won't make a dent.

0:48:29.779 --> 0:48:34.739
<v S1>Your only chance is to have the same AI or

0:48:34.739 --> 0:48:38.379
<v S1>better as the attacker. And this goes back to what

0:48:38.380 --> 0:48:42.020
<v S1>happens to all companies. What happens to all companies also

0:48:42.020 --> 0:48:46.620
<v S1>happens to security programs. It's no longer about here's our

0:48:46.620 --> 0:48:50.080
<v S1>security team hears roughly the things we need to do.

0:48:50.640 --> 0:48:54.840
<v S1>And yeah, there's some documentation, but ultimately it's like who's

0:48:54.839 --> 0:48:58.079
<v S1>on call, who's doing the work, blah, blah, blah. And

0:48:58.080 --> 0:49:02.040
<v S1>it's like a very human focused thing that's all out

0:49:02.040 --> 0:49:10.440
<v S1>the window. SOPs, SOPs, everything is a process and workflows

0:49:10.440 --> 0:49:13.999
<v S1>which you could visually look at and see, look, this

0:49:14.000 --> 0:49:18.160
<v S1>is the queue for processing incoming things. Uh, here's a

0:49:18.160 --> 0:49:21.719
<v S1>queue for, you know, here are the constant workflows that

0:49:21.719 --> 0:49:24.480
<v S1>are happening, all the cron jobs or whatever it is

0:49:25.040 --> 0:49:28.759
<v S1>for finding insider threats. Here's all the processes for managing

0:49:28.759 --> 0:49:33.600
<v S1>the CI, CD. Here's every single tool, every single decision point,

0:49:33.640 --> 0:49:36.919
<v S1>every single approval point that needs to happen as part

0:49:36.920 --> 0:49:40.640
<v S1>of CI CD before something goes live. We're doing static analysis.

0:49:40.680 --> 0:49:44.240
<v S1>We're doing dynamic. We're doing, uh, you know, we're looking

0:49:44.239 --> 0:49:47.770
<v S1>at some other aspect of the application, how it impacts

0:49:47.770 --> 0:49:51.730
<v S1>the business. Each one of those turns into a little node.

0:49:52.529 --> 0:49:55.289
<v S1>That is where a tool drops into. This is where

0:49:55.290 --> 0:49:57.650
<v S1>a human drops into. This is where the human is

0:49:57.650 --> 0:50:00.769
<v S1>replaced because a very smart AI model just took over

0:50:00.770 --> 0:50:08.930
<v S1>that role. Everything becomes transparent, visible with discrete actions and

0:50:08.930 --> 0:50:13.370
<v S1>activities and decision points at each area. And the question

0:50:13.370 --> 0:50:18.450
<v S1>is then how well are we doing this? How good

0:50:18.450 --> 0:50:22.450
<v S1>are our information sources feeding our context? This concept of

0:50:22.450 --> 0:50:26.370
<v S1>unified context that I put out a year or so ago,

0:50:27.650 --> 0:50:34.250
<v S1>maybe 2024, actually unified entity context. Everyone like I was

0:50:34.250 --> 0:50:36.970
<v S1>talking about with the corporate side, also the security side,

0:50:36.969 --> 0:50:39.810
<v S1>we're all working off a unified context of the company.

0:50:40.009 --> 0:50:42.930
<v S1>What are its goals? What are its challenges? What's the

0:50:42.930 --> 0:50:46.029
<v S1>risk register. Look like they're all working off the same

0:50:46.029 --> 0:50:49.510
<v S1>sort of thing. Right here are our attackers, here are

0:50:49.509 --> 0:50:52.509
<v S1>sensitive things. Here's our crown jewels over here. All of

0:50:52.509 --> 0:50:55.430
<v S1>this is unified. We have this map of all the

0:50:55.469 --> 0:50:59.230
<v S1>workflows that are happening, all the different tools. And now

0:50:59.430 --> 0:51:04.549
<v S1>the question is, are we getting that context updated? Okay.

0:51:04.870 --> 0:51:08.270
<v S1>New AWS account, which just stood up. We just launched

0:51:08.270 --> 0:51:13.070
<v S1>a new application, a new service in Asia and also

0:51:13.110 --> 0:51:16.629
<v S1>Iceland and also in Seattle. And it's got all these

0:51:16.630 --> 0:51:20.589
<v S1>new services on it. How quickly are we as a

0:51:20.589 --> 0:51:23.350
<v S1>security team learning that they did that? Because that was

0:51:23.350 --> 0:51:26.029
<v S1>some crazy marketing group over there or whatever. Let's just

0:51:26.029 --> 0:51:29.390
<v S1>assume we're going to have shadow it still for quite

0:51:29.390 --> 0:51:32.190
<v S1>a while. This transition I'm talking about with like everything

0:51:32.190 --> 0:51:36.229
<v S1>being mapped out and SOPs. That's not going to happen overnight.

0:51:36.509 --> 0:51:38.710
<v S1>This is going to take a long time. Some companies

0:51:38.710 --> 0:51:41.550
<v S1>this is going to take 15 years and they'll probably

0:51:41.549 --> 0:51:44.439
<v S1>be dead, but some will survive and it will take

0:51:44.440 --> 0:51:46.879
<v S1>them 15 years because they're a soup sandwich. It will

0:51:46.880 --> 0:51:51.200
<v S1>take them forever. Somehow they survived. Many companies, they'll do

0:51:51.200 --> 0:51:54.040
<v S1>this over the course of two or 3 or 5 years. Right?

0:51:54.080 --> 0:51:56.839
<v S1>Some companies have already started this. Some companies won't start

0:51:56.839 --> 0:52:01.839
<v S1>this for another three years. It's massive, massive variance in

0:52:01.839 --> 0:52:05.239
<v S1>how fast it's going to happen across various industries. Okay.

0:52:05.279 --> 0:52:07.680
<v S1>So I don't want you to think like, oh, I

0:52:07.680 --> 0:52:11.279
<v S1>think this is happening right now to everyone. And it's

0:52:11.279 --> 0:52:15.000
<v S1>just like it's going great. No, this is barely starting. Okay.

0:52:15.319 --> 0:52:19.879
<v S1>So the point is this structure is what attackers are

0:52:19.880 --> 0:52:22.719
<v S1>going to use to attack you. They're going to have

0:52:22.719 --> 0:52:26.839
<v S1>a world model of your company which has all these

0:52:26.839 --> 0:52:30.439
<v S1>pieces right there. Hopefully they're not as filled in as

0:52:30.440 --> 0:52:35.000
<v S1>your version, right. Um, when you launch that AWS stuff,

0:52:35.000 --> 0:52:39.200
<v S1>when you launch those new services, you have access to AWS. Hopefully.

0:52:39.200 --> 0:52:41.899
<v S1>Hopefully your attacker doesn't, so you should be able to

0:52:41.940 --> 0:52:45.060
<v S1>pull that like really quickly. Okay. You should have access

0:52:45.060 --> 0:52:47.819
<v S1>to all your endpoint visibility. You should have access to

0:52:47.819 --> 0:52:50.979
<v S1>all your different tools, all your different APIs, all your

0:52:50.980 --> 0:52:56.020
<v S1>different agent infrastructure constantly pulling asset management. Asset management is

0:52:56.020 --> 0:53:01.140
<v S1>about to get elevated to top top tier. Finally thank goodness.

0:53:01.339 --> 0:53:06.339
<v S1>But you should have this data way faster than your attacker. Unfortunately,

0:53:06.819 --> 0:53:11.060
<v S1>all of this is very, very ancient inside of most companies.

0:53:11.060 --> 0:53:16.580
<v S1>I have been doing consulting for over 20 years. Most

0:53:16.580 --> 0:53:20.979
<v S1>companies I see they do not have asset management. They

0:53:20.980 --> 0:53:25.100
<v S1>do not have unified documentation. They do not have most

0:53:25.100 --> 0:53:28.219
<v S1>of this stuff. Okay, we're in a bad state. We're

0:53:28.219 --> 0:53:31.660
<v S1>in a bad state because as AI starts spinning this

0:53:31.660 --> 0:53:34.100
<v S1>stuff up for the attackers, they're going to build a

0:53:34.100 --> 0:53:38.180
<v S1>world model of these companies faster than the company has it,

0:53:38.239 --> 0:53:40.120
<v S1>because the company has to go slow. They have to

0:53:40.120 --> 0:53:43.560
<v S1>have 19 meetings to prepare for the meeting. Attackers are

0:53:43.560 --> 0:53:46.879
<v S1>just going to like YOLO it, you know, submit the

0:53:46.880 --> 0:53:52.439
<v S1>single prompt, make no mistakes and start attacking. So all

0:53:52.440 --> 0:53:58.560
<v S1>this to say, transition is humans doing security work to

0:53:59.520 --> 0:54:05.640
<v S1>a unified workflow model with SOPs of the work that

0:54:05.640 --> 0:54:10.880
<v S1>is being executed largely by agents, largely by AI, with

0:54:10.880 --> 0:54:16.520
<v S1>humans there to tweak and improve and guide and instruct

0:54:16.520 --> 0:54:22.759
<v S1>and steer and validate the AI automation. And the game

0:54:22.880 --> 0:54:26.839
<v S1>here is for your orchestration system to be better than

0:54:26.839 --> 0:54:29.520
<v S1>the attackers. All right. So this next one is a

0:54:29.520 --> 0:54:33.640
<v S1>way of thinking about enterprise AI in like a completely

0:54:33.640 --> 0:54:36.930
<v S1>different way. And I put this out about a year

0:54:36.930 --> 0:54:40.769
<v S1>ago or so, and I think it's really powerful as

0:54:40.770 --> 0:54:46.049
<v S1>an inversion. So the idea is that, um, currently it

0:54:46.049 --> 0:54:48.930
<v S1>definitely a year ago, two years ago. But even still

0:54:48.930 --> 0:54:53.089
<v S1>now everyone is thinking, okay, we have security, we need

0:54:53.089 --> 0:54:55.890
<v S1>to put AI on it. Okay, we have finance, we

0:54:55.890 --> 0:54:59.210
<v S1>need to put AI on it. Okay. We have um,

0:54:59.489 --> 0:55:03.009
<v S1>HR we need to put AI on that, which means

0:55:03.290 --> 0:55:08.770
<v S1>we need AI agents. Um, for finance we need finance AI,

0:55:08.969 --> 0:55:14.569
<v S1>we need, um, security, AI, security, AI agents. Right. So

0:55:14.569 --> 0:55:18.170
<v S1>the idea is you have the discipline, you have the topic,

0:55:18.810 --> 0:55:23.049
<v S1>and then AI gets sprinkled on top, and it's supposedly

0:55:23.049 --> 0:55:27.009
<v S1>going to do something that benefits you related to that topic.

0:55:28.210 --> 0:55:31.690
<v S1>This is I don't think, the way to think about it. Okay.

0:55:31.730 --> 0:55:34.210
<v S1>I think the way to think about this is actually

0:55:34.210 --> 0:55:38.549
<v S1>you have a company and you have the company's work

0:55:38.910 --> 0:55:41.149
<v S1>and all its workflows and the graph of all the

0:55:41.150 --> 0:55:45.549
<v S1>services and the tools and the operations, SOPs, goals, everything

0:55:45.950 --> 0:55:51.270
<v S1>that is actually the system. The system is the graph

0:55:51.270 --> 0:55:56.469
<v S1>of operations, okay? It is the graph of algorithms that

0:55:56.469 --> 0:56:00.310
<v S1>take place to make this business function okay. Maybe it

0:56:00.310 --> 0:56:03.629
<v S1>has humans there, maybe it doesn't, maybe has lots of humans,

0:56:03.670 --> 0:56:07.750
<v S1>maybe it's mostly AI and a few humans. Doesn't really matter.

0:56:07.790 --> 0:56:12.430
<v S1>This graph of functions, this graph of algorithms is the company.

0:56:12.830 --> 0:56:18.629
<v S1>Now think of AI as a system for running this

0:56:18.630 --> 0:56:24.830
<v S1>graph of algorithms. That is what AI is. Then you

0:56:24.830 --> 0:56:29.269
<v S1>have the question of okay, what are you doing for finance?

0:56:29.710 --> 0:56:35.120
<v S1>What does procurement look like? Show me procurement. You're looking

0:56:35.120 --> 0:56:40.800
<v S1>at this graph. And this one little, um, line lights up.

0:56:41.400 --> 0:56:44.959
<v S1>It's actually like 19 different lines. They all light up. Oh,

0:56:45.000 --> 0:56:50.600
<v S1>these are the procurement workflows. Cool. So we can drill

0:56:50.600 --> 0:56:53.480
<v S1>into those. We can inspect. Okay, here's the tools. Here's

0:56:53.480 --> 0:56:56.680
<v S1>the human involved. Here's the decisions. Here's the sign offs.

0:56:56.759 --> 0:57:00.480
<v S1>Here's the exceptions. Here's the risk register. Whatever it is,

0:57:00.839 --> 0:57:06.160
<v S1>the overall system is the graph of algorithms largely run

0:57:06.160 --> 0:57:09.640
<v S1>by AI. What ends up happening is all the different

0:57:09.640 --> 0:57:13.279
<v S1>things that used to be industries. They become use cases

0:57:13.279 --> 0:57:18.240
<v S1>inside of AI. Okay. So the before is you have

0:57:18.240 --> 0:57:22.800
<v S1>industries using AI. And now what you have is a

0:57:23.400 --> 0:57:29.480
<v S1>graph of algorithms run by AI that has use cases

0:57:29.480 --> 0:57:33.860
<v S1>for different things. Right. You you've got some of these

0:57:33.860 --> 0:57:36.740
<v S1>things are security. Some of these things are HR. Some

0:57:36.740 --> 0:57:39.860
<v S1>of these things are engineering. Some of these things are marketing.

0:57:41.860 --> 0:57:46.900
<v S1>AI is the container. AI is the thing. And it

0:57:46.900 --> 0:57:50.419
<v S1>just has functions that happen to be affiliated with what

0:57:50.420 --> 0:57:55.180
<v S1>we used to call industries, that that is a fundamental transition.

0:57:55.180 --> 0:57:58.499
<v S1>Now it's not absolute. This is a mental model, but

0:57:58.500 --> 0:58:01.499
<v S1>I think this mental model is a lot more descriptive

0:58:01.500 --> 0:58:05.380
<v S1>of what's actually happening. Then thinking about it in terms

0:58:05.380 --> 0:58:07.979
<v S1>of like, well, let's do everything the way we used

0:58:07.980 --> 0:58:11.459
<v S1>to do it before. Okay, we've got an HR database,

0:58:11.460 --> 0:58:14.300
<v S1>we're going to have an HR interface. We're going to

0:58:14.300 --> 0:58:21.180
<v S1>have HR tools and an HR dashboard. No that's going away. Okay.

0:58:21.220 --> 0:58:25.060
<v S1>If you abstract everything to questions and everything to algorithms,

0:58:25.340 --> 0:58:29.019
<v S1>the question is something like how happy are our employees?

0:58:30.200 --> 0:58:33.840
<v S1>How much money are we spending on compensating employees? Should

0:58:33.840 --> 0:58:38.200
<v S1>we pay more for bonuses? Those are questions. Those questions

0:58:38.200 --> 0:58:41.520
<v S1>are not in industry. Those are questions that just happen

0:58:41.520 --> 0:58:44.760
<v S1>to be associated with what we used to call an industry.

0:58:45.080 --> 0:58:48.520
<v S1>Those are all hitting unified entity contexts. The results are

0:58:48.520 --> 0:58:54.040
<v S1>coming out and you have the answer. But ultimately, it

0:58:54.040 --> 0:59:00.760
<v S1>is all feeding off this underlying unified context and graph

0:59:00.760 --> 0:59:04.040
<v S1>of algorithms and understanding of what the business actually is.

0:59:04.600 --> 0:59:08.000
<v S1>And all of that is powered and enhanced and managed

0:59:08.000 --> 0:59:14.320
<v S1>and orchestrated by AI. Okay, here's the next one. Custom everything.

0:59:14.920 --> 0:59:19.600
<v S1>So in the past and this one crosses consumer and enterprise.

0:59:20.360 --> 0:59:23.680
<v S1>So in the past you basically had very few people,

0:59:24.040 --> 0:59:28.850
<v S1>very few organizations, very few companies producing software, right? You've

0:59:28.850 --> 0:59:33.050
<v S1>got Adobe, right? There aren't many competitors to Adobe. When

0:59:33.090 --> 0:59:36.890
<v S1>Adobe was on top, it was on top. When Microsoft

0:59:36.890 --> 0:59:38.810
<v S1>was on top, it was on top. You have a

0:59:38.810 --> 0:59:42.770
<v S1>few competitors, but you go into any enterprise. They're mostly

0:59:42.770 --> 0:59:48.370
<v S1>running Microsoft Shop, they're mostly running Google Shop, whatever. I

0:59:48.370 --> 0:59:53.209
<v S1>think that might start to go away. Um, it's not

0:59:53.210 --> 0:59:57.570
<v S1>that I think that these major platforms won't still have

0:59:57.570 --> 1:00:00.850
<v S1>a stronghold or whatever. It's just that I don't think

1:00:00.850 --> 1:00:03.850
<v S1>the implementation of their software is going to look the

1:00:03.850 --> 1:00:06.890
<v S1>same inside of all these different companies, and it could

1:00:06.890 --> 1:00:11.730
<v S1>be for a much smaller companies that aren't legacy. Their

1:00:11.730 --> 1:00:17.450
<v S1>software stack could look completely different from another startup, maybe

1:00:17.450 --> 1:00:20.770
<v S1>even doing the same sort of stuff just because the founders,

1:00:20.890 --> 1:00:23.850
<v S1>which they'll probably be very few, the founders will just

1:00:23.850 --> 1:00:27.190
<v S1>be like, yeah, I like this style. I like terminal style.

1:00:27.190 --> 1:00:30.270
<v S1>I don't like UIs, you know? I want everything to

1:00:30.310 --> 1:00:34.150
<v S1>be API based. You know, I really like the color purple.

1:00:34.430 --> 1:00:37.070
<v S1>I need purple and blue. I need the software to

1:00:37.110 --> 1:00:38.709
<v S1>look a certain way. I need it to act a

1:00:38.710 --> 1:00:41.110
<v S1>certain way. I want all the auditing and logging to

1:00:41.150 --> 1:00:43.310
<v S1>go a certain way. You know, I want to be

1:00:43.310 --> 1:00:46.830
<v S1>stood up only in these regions, whatever, whatever their preferences are,

1:00:47.390 --> 1:00:51.590
<v S1>and the preferences for the interface for all this stuff. Custom.

1:00:52.310 --> 1:00:56.150
<v S1>We're already seeing this with like custom replacements of tons

1:00:56.150 --> 1:00:58.350
<v S1>of different SaaS software. I mean, this is just all

1:00:58.350 --> 1:01:02.470
<v S1>over the news everywhere. It's really easy to create a

1:01:02.470 --> 1:01:05.510
<v S1>version of something now. It's a big difference between being

1:01:05.510 --> 1:01:09.190
<v S1>able to have that thing roll out, you know, enterprise wide,

1:01:09.190 --> 1:01:11.790
<v S1>and it's stable and it's secure and all of that. Right?

1:01:11.790 --> 1:01:15.189
<v S1>There's some work to be done there that'll take, you know,

1:01:15.230 --> 1:01:17.990
<v S1>a couple years to sort of work its way through.

1:01:17.990 --> 1:01:22.550
<v S1>But I think there's a very high chance that companies

1:01:23.070 --> 1:01:28.560
<v S1>and consumers will be making their own software even if

1:01:28.560 --> 1:01:31.600
<v S1>they're not making their own software. Let's be clear about that.

1:01:31.600 --> 1:01:34.560
<v S1>There's 8 billion people on the planet. Not everyone's making

1:01:34.560 --> 1:01:39.240
<v S1>their own software, but just just consider in 2019 or 2022,

1:01:39.520 --> 1:01:43.600
<v S1>the number of people who made software products was rounded

1:01:43.600 --> 1:01:47.480
<v S1>down to zero. Okay, that's the way to think about this.

1:01:47.480 --> 1:01:51.280
<v S1>Rounded down to zero. Everything in the App Store, every

1:01:51.280 --> 1:01:55.720
<v S1>software company rounded down to zero. If you multiply that

1:01:55.720 --> 1:02:00.600
<v S1>by 1000 or 10,000 or 1 million, that is a

1:02:00.640 --> 1:02:03.999
<v S1>lot more software that is. Plus, we're talking about the

1:02:04.000 --> 1:02:07.800
<v S1>ability for someone to speak to their AI agent, which

1:02:07.800 --> 1:02:10.800
<v S1>we've already talked about. Everyone's going to have one and say, hey,

1:02:10.840 --> 1:02:12.919
<v S1>I really wish I had a workout app. You know,

1:02:12.960 --> 1:02:16.039
<v S1>I've been using this one. You know, it's $19 a month.

1:02:16.040 --> 1:02:18.240
<v S1>It's pretty good, but I just wish it did this.

1:02:18.280 --> 1:02:20.280
<v S1>I wish it did this. I wish it did this.

1:02:20.800 --> 1:02:24.060
<v S1>And boom, it's now installed on your phone. It's on

1:02:24.060 --> 1:02:28.220
<v S1>your thing. The other one's uninstalled. The subscription is cancelled.

1:02:28.380 --> 1:02:31.019
<v S1>That same exact thing is going to happen inside the enterprise.

1:02:31.580 --> 1:02:33.780
<v S1>Now in the enterprise, it's going to take a little

1:02:33.780 --> 1:02:35.900
<v S1>bit longer because that thing needs to be integrated with

1:02:35.900 --> 1:02:38.580
<v S1>everything else. It's got to have the tie ins, it's

1:02:38.580 --> 1:02:41.100
<v S1>got to have procurement, it's got to have legal sign off.

1:02:41.300 --> 1:02:44.500
<v S1>Auditors have to sign off. There's a lot more workflow

1:02:44.500 --> 1:02:47.380
<v S1>involved in being able to do that. But I can

1:02:47.380 --> 1:02:51.860
<v S1>tell you this every CFO is looking at their software

1:02:51.860 --> 1:02:54.100
<v S1>list and saying, how can I cancel all of this?

1:02:54.300 --> 1:02:56.220
<v S1>It's just like the employee thing, how can I get

1:02:56.220 --> 1:02:59.500
<v S1>to zero employees? That's what the CFO is thinking as well.

1:02:59.500 --> 1:03:03.100
<v S1>How can I not pay any other company for software?

1:03:03.420 --> 1:03:07.060
<v S1>How can it all be ours? Everyone wants this. The

1:03:07.060 --> 1:03:10.860
<v S1>question is, you know, we couldn't do it before. We

1:03:10.860 --> 1:03:13.900
<v S1>couldn't do it before because it's hard to make software.

1:03:13.900 --> 1:03:15.260
<v S1>You got to maintain it. You got to do all

1:03:15.260 --> 1:03:19.300
<v S1>this stuff. Well, the better AI gets, the easier that gets. Okay,

1:03:19.760 --> 1:03:28.280
<v S1>So the tendency here is from common shared large few

1:03:28.320 --> 1:03:33.520
<v S1>companies producing software to everyone has their own and right.

1:03:33.520 --> 1:03:36.000
<v S1>And it's not going to go to the full extreme right.

1:03:36.040 --> 1:03:38.040
<v S1>It's going to I'm going to say it's going to

1:03:38.040 --> 1:03:41.240
<v S1>go to like a 90% extreme or an 80% extreme,

1:03:42.080 --> 1:03:48.480
<v S1>highly specialized software, everyone running their own personal AI stack

1:03:48.760 --> 1:03:52.999
<v S1>as a person, as a human, your AI system is

1:03:53.000 --> 1:03:58.200
<v S1>going to look, feel, act, behave differently than someone else.

1:03:58.200 --> 1:04:02.080
<v S1>They might even be using similar products, but your interfaces

1:04:02.080 --> 1:04:04.160
<v S1>are going to be different. The way it speaks to

1:04:04.160 --> 1:04:06.560
<v S1>you is going to be different. The news sources that

1:04:06.560 --> 1:04:09.200
<v S1>you're filtering is going to be different. And that takes

1:04:09.200 --> 1:04:12.480
<v S1>me to my next one, which Robert Putman talked about

1:04:12.480 --> 1:04:17.880
<v S1>in his book Bowling Alone in, I think, 2000. When

1:04:17.880 --> 1:04:22.890
<v S1>you have fragmentation like this across companies, but mostly across people.

1:04:23.130 --> 1:04:26.689
<v S1>When you have fragmentation like this, that's going to be profound.

1:04:27.530 --> 1:04:30.130
<v S1>So one of the things Putman talks about in his

1:04:30.290 --> 1:04:34.410
<v S1>book is the reason the country was so unified before

1:04:35.490 --> 1:04:38.610
<v S1>is that we were all watching the same TV shows.

1:04:38.610 --> 1:04:41.130
<v S1>We're all watching the same news. We all drove the

1:04:41.130 --> 1:04:44.090
<v S1>same cars, we all had the same watches. We all

1:04:44.090 --> 1:04:46.970
<v S1>went to the same churches. We all lived on the

1:04:46.970 --> 1:04:49.850
<v S1>same block. Maybe someone had a slightly bigger house, but

1:04:49.850 --> 1:04:53.130
<v S1>we're all living in the same sort of community and

1:04:53.170 --> 1:04:57.450
<v S1>everyone's consuming the same sources. Everyone's thinking similar things because

1:04:57.450 --> 1:05:00.530
<v S1>we're reading the same newspapers, we're learning the same things

1:05:00.530 --> 1:05:04.090
<v S1>in schools. Well, when you take what I just talked about,

1:05:04.090 --> 1:05:08.570
<v S1>everyone gets custom software, everyone has custom AI, and in fact,

1:05:08.810 --> 1:05:13.050
<v S1>you're not even viewing the sources. All these APIs, all

1:05:13.050 --> 1:05:16.590
<v S1>these services that make up the world, you're not viewing him.

1:05:16.590 --> 1:05:20.950
<v S1>There's millions of them. There's billions of them. Your AI's

1:05:20.990 --> 1:05:23.470
<v S1>job is to consume all of that. Its job is

1:05:23.470 --> 1:05:27.229
<v S1>to understand you and understand your needs. It consumes all

1:05:27.230 --> 1:05:30.910
<v S1>those services, and then it gives you what you want. Well,

1:05:30.910 --> 1:05:33.830
<v S1>what does that open up? It opens up the possibility

1:05:34.030 --> 1:05:37.950
<v S1>that all of us will be having a different world experience.

1:05:38.830 --> 1:05:44.309
<v S1>We believe the reality that we see. Okay. So when

1:05:44.310 --> 1:05:48.669
<v S1>you watch a particular news source, if you watch particular

1:05:48.670 --> 1:05:53.750
<v S1>YouTube channels, you watch particular podcasts or YouTube channels or

1:05:54.070 --> 1:05:58.430
<v S1>TV shows or, you know, news channels or whatever, you

1:05:58.430 --> 1:06:01.430
<v S1>think the world works that way. That is your world.

1:06:01.430 --> 1:06:05.750
<v S1>That is reality to you. And if you watch this

1:06:05.750 --> 1:06:09.229
<v S1>other set, which this person might live next door, they

1:06:09.270 --> 1:06:14.350
<v S1>are in a completely different reality than you. They don't

1:06:14.440 --> 1:06:18.840
<v S1>even know that this new, uh, dancing team from, uh,

1:06:18.840 --> 1:06:21.959
<v S1>Korea is the most popular thing. And they got, uh,

1:06:21.960 --> 1:06:25.480
<v S1>20 billion views on the video that just came out yesterday.

1:06:25.600 --> 1:06:27.919
<v S1>And to all of your friends, this is the most

1:06:27.920 --> 1:06:30.840
<v S1>important thing that's ever happened. And you just can't believe it.

1:06:30.840 --> 1:06:33.479
<v S1>You've watched it over and over. You cry every time

1:06:33.480 --> 1:06:37.120
<v S1>you watch it. It's the most amazing thing ever. The

1:06:37.120 --> 1:06:41.560
<v S1>person next door doesn't know it exists. In fact, they're

1:06:41.560 --> 1:06:44.240
<v S1>not sure if Korea is a real country based on

1:06:44.240 --> 1:06:47.560
<v S1>the media they're watching. They're like, yeah, that could just

1:06:47.560 --> 1:06:53.120
<v S1>be made up. This fragmentation, because of custom. Everything is

1:06:53.120 --> 1:07:00.560
<v S1>going to be massive right inside of companies. The dynamic

1:07:00.560 --> 1:07:03.680
<v S1>here is very strange. How do you audit software. How

1:07:03.680 --> 1:07:08.160
<v S1>do you do security scans. How do you do auditing. Um,

1:07:08.160 --> 1:07:11.800
<v S1>how do you do legal compliance? It's a lot easier

1:07:11.800 --> 1:07:16.900
<v S1>when everyone has SAP and everyone has Microsoft three. 65.

1:07:17.020 --> 1:07:21.180
<v S1>And everyone has, you know, CrowdStrike and everyone has Palo

1:07:21.180 --> 1:07:26.060
<v S1>Alto firewalls and checkpoint firewalls. Right. That's a whole lot

1:07:26.100 --> 1:07:29.300
<v S1>easier because people have skill sets around those things. What

1:07:29.300 --> 1:07:34.100
<v S1>happens when everything is custom, right. So the transition here

1:07:34.100 --> 1:07:38.980
<v S1>roughly is few things that are packaged that most everyone

1:07:38.980 --> 1:07:47.220
<v S1>uses to millions of options with infinite customization. And everyone

1:07:47.220 --> 1:07:50.500
<v S1>is kind of using different stuff customized just for them,

1:07:50.980 --> 1:07:56.260
<v S1>and they're experiencing different realities as a result. All right,

1:07:56.260 --> 1:07:59.380
<v S1>final one. I've saved this one for last. So I

1:07:59.380 --> 1:08:04.820
<v S1>think the kind of ultimate use case for AI is

1:08:04.820 --> 1:08:09.019
<v S1>what I'm calling ideal state management or state management or

1:08:09.060 --> 1:08:13.280
<v S1>state orchestration. Not really sure on the term. Doesn't really matter.

1:08:13.920 --> 1:08:16.960
<v S1>The real term will be created probably in the next

1:08:16.960 --> 1:08:24.080
<v S1>year or so. The idea is. What we've been doing

1:08:24.080 --> 1:08:27.920
<v S1>inside of companies, what we've been doing as people, what

1:08:27.920 --> 1:08:31.840
<v S1>we've been doing as a society is just kind of yoloing.

1:08:32.200 --> 1:08:35.960
<v S1>This is what we've always done. This is what humanity does.

1:08:36.200 --> 1:08:38.040
<v S1>We're like, hey, you know, I need to do better

1:08:38.040 --> 1:08:40.800
<v S1>next time. I need to do you know, less of

1:08:40.800 --> 1:08:43.880
<v S1>this thing that's really hurting me? Companies are like, hey,

1:08:43.880 --> 1:08:46.640
<v S1>we should have goals. We should have OKRs. Hey, we

1:08:46.640 --> 1:08:48.600
<v S1>should have a meeting. We should plan the next year

1:08:48.600 --> 1:08:53.200
<v S1>or whatever. Those documents go somewhere. Maybe they get revised,

1:08:53.200 --> 1:08:56.200
<v S1>maybe they don't. But what you do see, and again,

1:08:56.200 --> 1:08:59.280
<v S1>I've been doing this for so long. If you track

1:08:59.320 --> 1:09:02.680
<v S1>a company's goals, um, for an average company, like a

1:09:02.680 --> 1:09:06.640
<v S1>medium sized company, which there are just, you know, hundreds

1:09:06.640 --> 1:09:09.490
<v S1>of thousands of these things all over the world If

1:09:09.490 --> 1:09:13.130
<v S1>you look at their goals and plans and metrics over

1:09:13.130 --> 1:09:15.689
<v S1>the course of a year or five years or ten years,

1:09:16.090 --> 1:09:19.730
<v S1>they're just making shit up like it changes constantly. The

1:09:19.730 --> 1:09:25.010
<v S1>management changes like they, uh, they come out with a

1:09:25.010 --> 1:09:27.810
<v S1>set of metrics. They don't hit them, they come out

1:09:27.810 --> 1:09:30.850
<v S1>right after that and they're like, uh, yeah, guess what?

1:09:30.850 --> 1:09:33.970
<v S1>We got a new plan. Uh, you know, we hired

1:09:33.970 --> 1:09:36.490
<v S1>this person. It's going to be amazing. Here's new metrics,

1:09:36.490 --> 1:09:38.930
<v S1>here's the new plan. And it's just kind of like

1:09:39.090 --> 1:09:44.650
<v S1>constant reinvention, but not because of innovation. More so just

1:09:44.650 --> 1:09:48.810
<v S1>because we're winging it. And this is no fault of anybody's.

1:09:48.970 --> 1:09:51.850
<v S1>Everyone's doing it very, very smart. People are doing it.

1:09:51.850 --> 1:09:55.650
<v S1>It's just the reality that we live in. Okay. This

1:09:56.130 --> 1:09:59.850
<v S1>is one of the fundamental changes that AI is going

1:09:59.850 --> 1:10:03.290
<v S1>to bring. I think what we're about to move into

1:10:03.450 --> 1:10:07.910
<v S1>is a situation that moves away from this ad hoc

1:10:08.150 --> 1:10:12.790
<v S1>YOLO sort of situation to the ultimate use case for AI,

1:10:12.830 --> 1:10:18.670
<v S1>which is state management. And state management starts with defining

1:10:18.670 --> 1:10:22.350
<v S1>what ideal state is. This is a thing that most

1:10:22.350 --> 1:10:25.430
<v S1>companies do not have. They they do not have an

1:10:25.430 --> 1:10:32.430
<v S1>articulated statement, kind of like a PRD document which has

1:10:32.430 --> 1:10:37.070
<v S1>multiple SOPs revolving around it that says, here is our

1:10:37.110 --> 1:10:40.310
<v S1>actual mission, here are our actual goals, here are the

1:10:40.310 --> 1:10:43.390
<v S1>problems we are trying to solve in the world, which

1:10:43.390 --> 1:10:46.190
<v S1>is why this is our mission. Here are our goals.

1:10:46.590 --> 1:10:49.870
<v S1>Here are our challenges. These are the things that are,

1:10:49.910 --> 1:10:52.470
<v S1>you know, we can't hire fast enough. You know, we

1:10:52.470 --> 1:10:55.630
<v S1>can't ship product fast enough. We keep getting beaten by

1:10:55.630 --> 1:10:58.390
<v S1>our competitors. We need to move into Asia. We're not

1:10:58.390 --> 1:11:00.790
<v S1>there yet. Like you put all your challenges, you got

1:11:00.790 --> 1:11:05.070
<v S1>your risk register, you have your projects, you have your budget.

1:11:05.070 --> 1:11:10.840
<v S1>You have your people and this is your unified document.

1:11:10.840 --> 1:11:15.200
<v S1>This is your your grail. This is your system. This

1:11:15.200 --> 1:11:20.200
<v S1>is your algorithm for what? What you're chasing. Okay? This

1:11:20.200 --> 1:11:26.040
<v S1>being locked into the core DNA of the company and

1:11:26.080 --> 1:11:31.760
<v S1>everything revolving around that. So I talked about all this infrastructure, this, um,

1:11:32.480 --> 1:11:37.840
<v S1>graph of algorithms, that graph of algorithms needs to be

1:11:38.840 --> 1:11:45.720
<v S1>feeding this system, this ideal state, this perfectly articulated and

1:11:45.720 --> 1:11:50.800
<v S1>not perfectly. Nothing's gonna be perfect. This very well articulated

1:11:51.040 --> 1:11:55.560
<v S1>ideal state is about to become the most important thing

1:11:56.320 --> 1:12:02.480
<v S1>for companies, but also for anything, for organizations, for entities,

1:12:02.800 --> 1:12:05.540
<v S1>for people. This is a big thing that I work

1:12:05.540 --> 1:12:08.700
<v S1>on in my private work. If the Pi system with

1:12:08.700 --> 1:12:11.180
<v S1>my Telos system, like all the stuff that we're doing

1:12:11.180 --> 1:12:14.580
<v S1>in my community, we think about ideal state from the

1:12:14.580 --> 1:12:22.780
<v S1>very beginning, ideal state. This concept is extraordinary. It's extraordinarily powerful. Okay.

1:12:22.820 --> 1:12:25.700
<v S1>I've been using it for a long time. Not this

1:12:25.740 --> 1:12:29.060
<v S1>new version that I have now, but roughly I've been

1:12:29.060 --> 1:12:33.180
<v S1>using a system like this for probably ten years and

1:12:33.380 --> 1:12:36.500
<v S1>there wasn't any AI. You don't need AI to sort

1:12:36.500 --> 1:12:40.380
<v S1>of think about, articulate this and start moving towards it.

1:12:40.380 --> 1:12:45.300
<v S1>It's very powerful. Forget any tech, just note cards, index cards,

1:12:45.340 --> 1:12:48.460
<v S1>a space pen, you're off and you're going to have

1:12:48.460 --> 1:12:52.100
<v S1>massive benefits from doing this. Here's where the AI comes in.

1:12:52.100 --> 1:12:55.420
<v S1>And this this is like the sickest, most powerful, most

1:12:55.420 --> 1:13:00.540
<v S1>exciting thing in all of AI across all AI ideas

1:13:01.060 --> 1:13:05.670
<v S1>that I've ever heard about or come up with or whatever. Okay,

1:13:05.710 --> 1:13:08.670
<v S1>so check this out. This is the universal game. When

1:13:08.670 --> 1:13:12.750
<v S1>we meet aliens flying around the galaxy or whatever, and

1:13:12.750 --> 1:13:15.110
<v S1>we tell them this thing I'm about to tell you,

1:13:15.150 --> 1:13:19.110
<v S1>they're going to be like, yeah, that's what everyone does.

1:13:19.870 --> 1:13:21.390
<v S1>How do you think we got here? How do you

1:13:21.390 --> 1:13:23.350
<v S1>think we have all these spaceships? How do you think

1:13:23.350 --> 1:13:25.510
<v S1>we have all these planets? How do you think we

1:13:25.510 --> 1:13:29.510
<v S1>have Dyson spheres around all these stars? Like that's obvious.

1:13:29.550 --> 1:13:32.310
<v S1>That is the algorithm, right? So this is what I

1:13:32.310 --> 1:13:35.830
<v S1>call it. I call it the algorithm. The algorithm is

1:13:37.270 --> 1:13:42.750
<v S1>we have ideal state. What is our current state okay.

1:13:43.070 --> 1:13:46.110
<v S1>Step two what is our current state. So remember what

1:13:46.110 --> 1:13:49.390
<v S1>I was talking about before about you have the graph

1:13:49.390 --> 1:13:53.230
<v S1>of algorithms. You have asset management gets elevated to the top.

1:13:54.070 --> 1:13:57.950
<v S1>This current state. It's the job of your AI and

1:13:57.950 --> 1:14:01.090
<v S1>all the different agents and all the different systems. It's

1:14:01.090 --> 1:14:03.970
<v S1>not all AI. This is deterministic code as well, right?

1:14:04.290 --> 1:14:08.050
<v S1>What is the current snapshot of the ORC? What is

1:14:08.050 --> 1:14:11.689
<v S1>the current state of our problems and our solutions and

1:14:11.730 --> 1:14:15.490
<v S1>our products and our services? How happy are our people?

1:14:15.970 --> 1:14:20.010
<v S1>How happy are our customers? What is the current churn number?

1:14:20.290 --> 1:14:23.010
<v S1>What is the current products we're about to release? What

1:14:23.010 --> 1:14:32.130
<v S1>are our competitors about to release? What are the market conditions? Snapshot. Snapshot. Snapshot.

1:14:32.330 --> 1:14:36.290
<v S1>Ideal state. Ideal state is here. We're in Asia. We

1:14:36.290 --> 1:14:40.970
<v S1>have 30% more employees, actually more likely 30% less employees.

1:14:40.970 --> 1:14:45.130
<v S1>But separate topic. Um, you know, we want to be

1:14:45.130 --> 1:14:47.570
<v S1>in these markets. We need to have more services. We

1:14:47.570 --> 1:14:51.410
<v S1>need to have more private luncheon learns, uh, in our

1:14:51.410 --> 1:14:54.930
<v S1>local community, whatever it is, all that's going to be

1:14:55.330 --> 1:14:57.970
<v S1>hundreds of thousands of things or hundreds of thousands or

1:14:58.190 --> 1:15:01.670
<v S1>millions of things. Whatever it is, our current state also

1:15:01.670 --> 1:15:04.070
<v S1>has millions of things in it, right? Because it's going

1:15:04.070 --> 1:15:08.390
<v S1>to go down to like eventually at some, some level.

1:15:09.430 --> 1:15:14.910
<v S1>Here's the current open ports for all of our Kubernetes pods, right.

1:15:15.110 --> 1:15:19.910
<v S1>All of our AWS infrastructure. Current state, current state over here,

1:15:19.910 --> 1:15:24.830
<v S1>they're all locked down, nothing publicly available, strong authentication on them, etc..

1:15:25.750 --> 1:15:31.430
<v S1>Now here it is. Watch this. The role of AI

1:15:32.390 --> 1:15:39.430
<v S1>is continuous migration continuous gap closing between current and ideal state.

1:15:41.430 --> 1:15:47.590
<v S1>This works as an individual trying to lose 20 kilos

1:15:48.950 --> 1:15:52.390
<v S1>which I'm trying to do. An individual trying to lose

1:15:52.390 --> 1:15:57.240
<v S1>20 kilos. Trying to increase their Vo two Max trying

1:15:57.240 --> 1:16:02.600
<v S1>to find a wife trying to get their art exhibited

1:16:02.600 --> 1:16:07.360
<v S1>in the local gallery and eventually at MoMA in San Francisco,

1:16:07.920 --> 1:16:13.400
<v S1>trying to come up with, uh, new EDM tracks so

1:16:13.440 --> 1:16:16.080
<v S1>they can go to EDC and actually play live on

1:16:16.080 --> 1:16:21.880
<v S1>stage trying to run a federation of planets. Okay. If

1:16:21.880 --> 1:16:24.360
<v S1>we're talking about, you know, 9000 years in the future

1:16:24.360 --> 1:16:27.840
<v S1>or whatever, anything you're trying to do at any scale

1:16:28.120 --> 1:16:32.320
<v S1>can be managed by ideal state and current state and

1:16:32.320 --> 1:16:40.080
<v S1>the migration. This is extremely, extremely powerful. I think we're

1:16:40.080 --> 1:16:46.880
<v S1>about to apply this to almost everything. I think prds engineering.

1:16:47.920 --> 1:16:51.000
<v S1>So I have this thing inside of the Pi platform.

1:16:51.200 --> 1:16:57.060
<v S1>It's called the algorithm. I literally start the algorithm by

1:16:57.100 --> 1:17:00.780
<v S1>decomposing the prompt that comes in and turning it into

1:17:00.820 --> 1:17:05.620
<v S1>reverse engineered ideal state components. I break out the pieces,

1:17:05.620 --> 1:17:08.140
<v S1>I look at the context from the user, and I

1:17:08.140 --> 1:17:11.300
<v S1>do deep analysis, and we do research as well. This

1:17:11.300 --> 1:17:13.540
<v S1>is if you have a lot of time, do research

1:17:13.540 --> 1:17:15.700
<v S1>and you figure out, okay, what do they actually mean

1:17:15.700 --> 1:17:18.580
<v S1>by this? Okay, I might have sent in a single

1:17:18.580 --> 1:17:21.780
<v S1>one sentence prompt, but I do all this research to

1:17:21.820 --> 1:17:25.260
<v S1>break it into its pieces. What is he explicitly say

1:17:25.540 --> 1:17:29.740
<v S1>he wants? What is he explicitly say he doesn't want? Okay.

1:17:30.020 --> 1:17:32.620
<v S1>What is he maybe mean by that? What are some

1:17:32.620 --> 1:17:36.460
<v S1>common gotchas for someone trying to build a system like this?

1:17:36.460 --> 1:17:40.380
<v S1>All that gets decomposed, reverse engineered and I start creating

1:17:40.380 --> 1:17:45.820
<v S1>ideal state criteria. These actually go into cloud code tasks, right?

1:17:46.020 --> 1:17:48.940
<v S1>The task system from cloud code, which is extraordinary. I

1:17:48.940 --> 1:17:51.260
<v S1>put them all in there. Then they go into the

1:17:51.300 --> 1:17:54.270
<v S1>PRD and the PRD is what we work off of,

1:17:54.470 --> 1:17:58.310
<v S1>but it's all working off of ideal state so engineering

1:17:58.310 --> 1:18:01.430
<v S1>can be run this way. Companies can be run this way,

1:18:01.790 --> 1:18:09.110
<v S1>you managing your life, you managing your entire family's happiness. Okay.

1:18:09.390 --> 1:18:11.830
<v S1>My husband, you know he needs to be more healthy.

1:18:11.990 --> 1:18:15.430
<v S1>My kids, they need to have better education. They need

1:18:15.430 --> 1:18:18.270
<v S1>more tutoring in this. Hey, I'm looking at the dashboard.

1:18:18.310 --> 1:18:20.910
<v S1>Looks like they haven't had enough vegetables. Okay, I'm going

1:18:20.950 --> 1:18:23.750
<v S1>to tell my AI we're going to order more vegetables. Hey,

1:18:23.790 --> 1:18:26.950
<v S1>we haven't gone on a vacation together in a while. Hey, um,

1:18:26.950 --> 1:18:29.470
<v S1>I noticed, uh, we were looking at our phones a

1:18:29.470 --> 1:18:32.390
<v S1>little bit too much at the dinner table last few days.

1:18:32.470 --> 1:18:35.710
<v S1>My AI notified me about that, so. Yeah, let's make

1:18:35.750 --> 1:18:40.270
<v S1>sure we're all looking in each other's faces and talking about, uh,

1:18:40.270 --> 1:18:43.230
<v S1>physical art. Let's make sure we do a number of

1:18:43.230 --> 1:18:47.510
<v S1>vacations during the year where there's no tech involved whatsoever.

1:18:47.550 --> 1:18:52.330
<v S1>We're focusing on human things and all of this. Again,

1:18:52.890 --> 1:18:56.130
<v S1>the AI is managing this stuff for you because you

1:18:56.130 --> 1:18:59.650
<v S1>put it in your ideal state. Okay, so if you're

1:18:59.650 --> 1:19:03.290
<v S1>running an ice cream truck business, you're running a federation

1:19:03.290 --> 1:19:06.570
<v S1>of planets, or you're just trying to like, find a

1:19:06.570 --> 1:19:09.730
<v S1>girlfriend or a boyfriend. All of this can be managed

1:19:09.730 --> 1:19:11.930
<v S1>the same way. Same way as if you're trying to

1:19:11.970 --> 1:19:16.610
<v S1>launch a new SaaS replacement app, or a new workout app,

1:19:17.570 --> 1:19:20.730
<v S1>or whatever you're trying to do with AI. Everything can

1:19:20.730 --> 1:19:23.170
<v S1>be managed by thinking about it in this way. Now

1:19:23.170 --> 1:19:26.130
<v S1>there's a lot of steps in between, but those steps

1:19:26.130 --> 1:19:28.890
<v S1>can be scaffolded. Those steps can be engineered, those steps

1:19:28.890 --> 1:19:32.090
<v S1>can be filled in. And the smarter the AI gets,

1:19:32.370 --> 1:19:34.490
<v S1>the more it's going to be able to just know

1:19:34.970 --> 1:19:37.330
<v S1>how to help you transition and build plans to help

1:19:37.330 --> 1:19:41.650
<v S1>you transition. So I think this is potentially the biggest

1:19:41.650 --> 1:19:44.810
<v S1>idea in AI. I don't think many people are talking

1:19:44.810 --> 1:19:47.810
<v S1>about it yet, but I think this concept of ideal

1:19:47.810 --> 1:19:50.670
<v S1>state is is is about to be huge. And in fact,

1:19:50.670 --> 1:19:54.870
<v S1>I think Agentic platforms are about to start building it

1:19:54.870 --> 1:19:57.750
<v S1>in to like everything they do. Wouldn't be surprised to

1:19:57.750 --> 1:20:04.710
<v S1>see this cloud code Codex Gemini start to move towards

1:20:04.910 --> 1:20:10.630
<v S1>AGI generality by doing this reverse engineering of requests into

1:20:10.630 --> 1:20:14.790
<v S1>an ideal state that you then pursue. Because here's the trick.

1:20:15.390 --> 1:20:20.990
<v S1>And I got this from Andrej Karpathy you can't hill climb.

1:20:21.510 --> 1:20:29.070
<v S1>You can't progress towards something if you don't have failures,

1:20:29.070 --> 1:20:31.750
<v S1>if you don't have a thing to hill climb against.

1:20:32.070 --> 1:20:35.430
<v S1>And this is why I reverse engineer everything into ideal

1:20:35.430 --> 1:20:40.189
<v S1>state criteria, because they are also my verification criteria. So

1:20:40.390 --> 1:20:44.830
<v S1>what Karpathy said was previous software was you can make

1:20:44.830 --> 1:20:50.160
<v S1>anything the next generation of software will be you can

1:20:50.160 --> 1:20:54.240
<v S1>verify anything and I think it's very powerful. So my

1:20:54.240 --> 1:20:59.000
<v S1>ideal state criteria in the algorithm within, uh, personal AI infrastructure,

1:20:59.000 --> 1:21:02.960
<v S1>the open source project, it turns the ideal state into

1:21:02.960 --> 1:21:07.560
<v S1>the verification criteria. And they're all discrete and they're all verifiable,

1:21:07.560 --> 1:21:10.400
<v S1>yes or no. And that's what gets us to this

1:21:10.400 --> 1:21:14.680
<v S1>verifiability thing that Andre was talking about. And that's what

1:21:14.720 --> 1:21:19.280
<v S1>ultimately allows us to go from current state to ideal state.

1:21:19.480 --> 1:21:22.720
<v S1>So really excited about this. I know this was tons

1:21:22.720 --> 1:21:26.400
<v S1>of content and I just want you to think about it.

1:21:26.600 --> 1:21:30.120
<v S1>It's a set of transitions. It's not just one transition.

1:21:30.120 --> 1:21:32.000
<v S1>So I consider all of this to be part of

1:21:32.000 --> 1:21:35.720
<v S1>the great transition. Hopefully it's a mental model. I know

1:21:35.720 --> 1:21:39.160
<v S1>it includes lots of subset things, but I think all

1:21:39.160 --> 1:21:43.000
<v S1>of it combined does produce a single mental model. So

1:21:43.000 --> 1:21:46.900
<v S1>hopefully you can now see when all this news comes out, right?

1:21:46.940 --> 1:21:52.460
<v S1>New models, new products, new services. You know, um, Co-work

1:21:52.500 --> 1:21:54.900
<v S1>can now do this. Oh, it's it's it's going after

1:21:54.900 --> 1:21:57.900
<v S1>the lawyers. It's going after whatever. What my goal is

1:21:57.900 --> 1:21:59.860
<v S1>here is for you to be able to say, well,

1:21:59.860 --> 1:22:04.020
<v S1>hold on, you know, based on this great transition model,

1:22:04.220 --> 1:22:07.340
<v S1>that thing that's happening is not something, something new. It's

1:22:07.380 --> 1:22:10.140
<v S1>not going to produce anxiety. Right? I'm trying to reduce

1:22:10.140 --> 1:22:14.420
<v S1>your anxiety of thinking about all this change, because I

1:22:14.420 --> 1:22:17.620
<v S1>believe this great transition sort of model, with all the

1:22:17.620 --> 1:22:20.820
<v S1>little submodels and transitions that I was talking about, it's

1:22:20.860 --> 1:22:24.100
<v S1>kind of like a container. It's a container. It's a

1:22:24.100 --> 1:22:27.500
<v S1>mental model container that can reduce your anxiety if you

1:22:27.500 --> 1:22:31.939
<v S1>understand this, in my opinion, if you understand this, then

1:22:31.940 --> 1:22:35.020
<v S1>you just won't be surprised by things, right? And I

1:22:35.020 --> 1:22:37.820
<v S1>can be surprised. Like I could have missed something, right?

1:22:37.860 --> 1:22:40.780
<v S1>Obviously I could be wrong about any one of these

1:22:40.780 --> 1:22:43.670
<v S1>or more, but in general, I don't think I'm going

1:22:43.710 --> 1:22:46.230
<v S1>to be surprised by this. I put the stuff into

1:22:46.230 --> 1:22:49.710
<v S1>the book in 2016. It is coming true. I think

1:22:49.710 --> 1:22:52.270
<v S1>it's a natural progression for the stuff to be happening.

1:22:52.510 --> 1:22:54.670
<v S1>Like who knows how it's going to happen, when it's

1:22:54.670 --> 1:22:56.270
<v S1>going to happen, which company is going to do it.

1:22:56.270 --> 1:22:59.150
<v S1>You can't predict that stuff. It's impossible to predict, but

1:22:59.150 --> 1:23:03.750
<v S1>the direction I think is possible to to see where

1:23:03.750 --> 1:23:09.110
<v S1>it's potentially going. And that gives you a container, a

1:23:09.110 --> 1:23:12.590
<v S1>mental model to be like, hmm, okay, this all sort

1:23:12.590 --> 1:23:16.310
<v S1>of makes sense inside of this framework. So you're not

1:23:16.310 --> 1:23:20.150
<v S1>spooked out by like all these new models coming out,

1:23:21.070 --> 1:23:23.910
<v S1>new products coming out. It's like, oh, this person's going

1:23:23.950 --> 1:23:28.110
<v S1>to lose their job, that person. These industries are being disrupted. No.

1:23:28.150 --> 1:23:30.510
<v S1>If you have this mental model, I think you're more

1:23:30.510 --> 1:23:33.310
<v S1>likely to just be like, ah, yeah, that seems to

1:23:33.310 --> 1:23:36.310
<v S1>be the way it's going. And, uh, you can buckle

1:23:36.310 --> 1:23:39.190
<v S1>down and just move forward. So hopefully this has been

1:23:39.190 --> 1:23:41.910
<v S1>helpful and, uh, we'll see you in the next one.